Aruba Instant On AP11 User manual

Aruba Instant On AP11 Access Point
Installation Guide
Rev01 | June 2019 1
The Aruba Instant On AP11 dual-radio access point supports IEEE 802.11ac Wave 2, delivering high performance
with 2x2 MU-MIMO (Multi-User Multiple-Input, Multiple-Output) technology, while also supporting 802.11a/b/g /
n wireless services. The AP11 access point is designed for ceiling and wall mount.
Package Contents
1 x AP11 access point
1 x Ceiling mount bracket (suspended ceiling rail)
1 x Wall/ceiling mount bracket (solid surface)
1 x Ethernet cable
Hardware Overview
The following sections outline the hardware components of the AP11 access point.
Figure 1 AP11 (front view)
If you have ordered AP11 bundle, the package would also include a power adapter and cord to power the AP
through an electrical power outlet.
Inform your supplier if there are any incorrect, missing, or damaged parts. If possible, retain the carton, including
the original packing materials. Use these materials to repack and return the unit to the supplier if needed.
System
Radio

2Aruba Instant On AP11 Access Point | Installation Guide
LED
The AP11 access point has two LEDs that indicate the system and radio status of the device.
Figure 2 AP11 (rear view)
E0/POE Port
The AP11 access point is equipped with one 10/100/1000Base-T auto-sensing, MDI/MDX Ethernet port (E0) for
wired network connectivity. This port supports IEEE 802.3af Power over Ethernet (PoE), accepting 48Vdc
(nominal) as a standard defined Powered Device (PD) from a Power Sourcing Equipment (PSE) such as a PoE
midspan injector, or network infrastructure that supports PoE.
DC Power Socket
If PoE is not available, a proprietary Aruba 12V/30W power adapter can be used to power the AP11 access point.
This power adapter is available in the box if you buy the AP11 and power adapter bundle.
Additionally, a locally-sourced AC-to-DC adapter (or any DC source) can be used to power this device, as long as it
complies with all applicable local regulatory requirements and the DC interface meets the following
specifications:
12 Vdc (+/- 5%) and at least 12W
2.1/5.5 mm center-positive circular plug, 9.5 mm length
Table 1 AP11 Access Point LEDs Status
LED Color/State Meaning
System No Lights Device has no power
Blinking Green Device is starting
Alternating Green/Amber Device is ready for setup
Solid Green Device is ready
Solid Amber Device has detected a problem
Solid Red Device has an issue- immediate action required
Radio No Lights Wi-Fi is not ready, wireless clients cannot connect
Solid Green Wi-Fi is ready, wireless clients can connect
DC Power Socket E0/POE Reset

Aruba Instant On AP11 Access Point | Installation Guide 3
Reset Button
The reset button located on the bottom of the device can be used to reset the access point to factory default
settings or turn off/on the LED display.
There are two ways to reset the access point to factory default settings:
Reset the AP during normal operation
Press and hold down the reset button using a small, narrow object such as a paper clip for more than 10
seconds during normal operation.
Reset the AP while powering up
1. Press and hold down the reset button using a small, narrow object such as a paper clip while the access point
is not powered on (either via DC power or PoE).
2. Connect the power supply (DC or PoE) to the access point while the reset button is being held down.
3. Release the reset button on the access point after 15 seconds.
To turn off/on the LED display, press and release the reset button using a small, narrow object, such as a
paperclip for less than 10 seconds during normal operation of the access point.
Kensington Lock Slot
The AP11 access point is equipped with a Kensington lock slot for additional security.
Figure 3 AP11 Kensington Lock Slot
Cable Clips
The cable clips on the rear of the access point is used to organize Ethernet cable, as shown in Figure 4. The use of
the cable clips is optional and does not support all types of cables and plugs.
Kensington Lock Slot

4Aruba Instant On AP11 Access Point | Installation Guide
Figure 4 Cable Clips
Before You Begin
Refer to the sections below before beginning the installation process.
Identifying Specific Installation Locations
Each location should be as close as possible to the center of the intended coverage area and should be free from
obstructions or obvious sources of interference. These RF absorbers/reflectors/interference sources will impact
RF propagation and should be accounted for during the planning phase and adjusted.
Identifying Known RF Absorbers/Reflectors/Interference Sources
Identifying known RF absorbers, reflectors, and interference sources while in the field during the installation
phase is critical. Make sure that these sources are taken into consideration when you attach an access point to its
fixed location.
RF absorbers include:
Cement/concrete—Old concrete has high levels of water dissipation, which dries out the concrete, allowing
for potential RF propagation. New concrete has high levels of water concentration in the concrete, blocking
RF signals.
Natural Items—Fish tanks, water fountains, ponds, and trees
Brick
RF reflectors include:
Metal Objects—Metal pans between floors, rebar, fire doors, air conditioning/heating ducts, mesh windows,
blinds, chain link fences (depending on aperture size), refrigerators, racks, shelves, and filing cabinets.
Do not place an access point between two air conditioning/heating ducts. Make sure that access points are
placed below ducts to avoid RF disturbances.
RF interference sources include:
Microwave ovens and other 2.4 or 5 GHz objects (such as cordless phones)
Cordless headset such as those used in call centers or lunch rooms
The AP11 access point is designed in compliance with governmental requirements so that only authorized
network administrators can change the settings.
!
Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result
in improper operation. If such use is necessary, this equipment and the other equipment should be observed
to verify that they are operating normally.

Aruba Instant On AP11 Access Point | Installation Guide 5
Access Point Installation
The AP11 access point ships with the following two mount brackets. You can choose one of them to install the
AP:
A ceiling mount bracket (see Figure 5) to attach the AP to a 9/16” or 15/16” flat T-bar drop-tile ceiling.
A wall/ceiling mount bracket (see Figure 9)to attach the AP to a solid, flat surface, such as a wall or ceiling.
The following sections provide instructions on how to use these mount brackets.
Using the Ceiling Mount Bracket
Figure 5 Ceiling Mount Bracket
1. Pull the necessary cables through a prepared hole in the ceiling tile near where the access point will be
placed.
2. Place the mount bracket against the back of the access point with the mount bracket at an angle of
approximately 30 degrees to the tabs (see Figure 6).
3. Twist the mount bracket clockwise until it snaps into place in the tabs (see Figure 6).
Figure 6 Attaching the Ceiling Mount Bracket to the AP
!
Portable RF communications equipment (including peripherals such as antenna cables and external antennas)
should be used no closer than 30 cm (12 inches) to any part of the access point. Otherwise, degradation of the
performance of this equipment could result.
!
The installer is responsible for securing the access point onto the ceiling tile rail in accordance with the steps
below. Failure to properly install this product may result in physical injury and/or damage to property.
!
Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this
equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this
equipment and result in improper operation.

6Aruba Instant On AP11 Access Point | Installation Guide
4. Hold the access point next to the ceiling tile rail with the ceiling tile rail mounting slots at approximately a 30-
degree angle to the ceiling tile rail (see Figure 7). Make sure that any cable slack is above the ceiling tile.
5. Pushing toward the ceiling tile, rotate the access point clockwise until the device clicks into place on the
ceiling tile rail.
Figure 7 Mounting the AP to a 15/16” Ceiling Rail
Figure 8 Mounting the AP to a 9/16” Ceiling Rail

Aruba Instant On AP11 Access Point | Installation Guide 7
Using the Wall/Ceiling Mount Bracket
Figure 9 Wall/Ceiling Mount Bracket
There are two ways to use the wall/ceiling mount bracket to mount the AP to a solid surface:
Bracket-to-Solid Surface Option (Install the bracket to a solid surface and then attach the AP)
AP-to-Bracket Option (Attach the bracket to the AP and then attach it to a wall)
Bracket-to-Solid Surface Option
1. Attach the plastic mount bracket to any solid surface, such as a wall or ceiling, as shown in Figure 10.
a. Install any necessary wall anchors. Wall anchors are not included in the package.
b. Align the screw holes in the mount bracket with the previously installed anchors or demarcated screw
points.
c. Insert two screws to secure the mount bracket. Screws are not included in the package.
Figure 10 Attaching the Mount Bracket to a Solid Surface
2. Attach the AP to the secured mount bracket as shown in Figure 11.
a. Align the AP with the mount bracket, placing the AP so that it’s mounting tabs are at an angle of
approximately 30 degrees to the mount bracket.
3. Pushing towards the solid surface, rotate the AP clockwise until it clicks into place (see Figure 11).

8Aruba Instant On AP11 Access Point | Installation Guide
Figure 11 Attaching the AP to the Mount Bracket
AP-to-Bracket Option
1. Place the mount bracket against the back of the AP with the bracket at an angle of approximately 30 degrees
to the tab (see Figure 12).
2. Twist the bracket clockwise until it snaps into place in the tabs (see Figure 12).
Figure 12 Bracket Installation
3. Install two screws (and wall anchors if necessary), one above the other. Do not fully insert the screws into the
wall. Leave enough space between the screw head and the wall for the bracket.
4. Align the keyhole slots on the back of the bracket with the screws installed in step3.
5. Place the larger opening on the keyhole slot over the screw and pull the AP down until it is securely attached
to the screws (see Figure 13).
This mounting option works only with a wall.

Aruba Instant On AP11 Access Point | Installation Guide 9
Figure 13 AP-Bracket Wall Installation
Verifying Post-Installation Connectivity
The integrated LED on the access point can be used to verify that the access point access point is receiving power
and initializing successfully (see Table 1).
Mobile Application Installation
Search for “Aruba Instant On” app within the Apple App Store or Google Play to download and install the Aruba
Instant On mobile app to your phone. Launch the app and follow the instructions to complete the setup. For
more details, please refer to the User Guide.
Log in to Instant On Portal
Alternately, you can set up the Aruba Instant On access point from a web browser. Open a web browser and
enter https://portal.ArubaInstantOn.com in the address bar to access the Aruba Instant On portal login screen.
In the login screen, enter your Instant On account credentials to access your site.
Figure 14 Instant On Portal Login Screen

10 Aruba Instant On AP11 Access Point | Installation Guide
Electrical and Environmental Specifications
Electrical
Ethernet:
One 10/100/1000 Base-T auto-sensing Ethernet interface (RJ-45)
Power:
Direct DC source: 12Vdc nominal, +/- 5%
Power over Ethernet (PoE): 802.3af complaint
Environmental
Operating:
Temperature: 0°C to +40°C (+32°F to +104°F)
Humidity: 5% to 93% non-condensing
Storage and transport
Temperature: -40°C to +70°C (-40°F to +158°F)
Regulatory Model Number
AP11 RMN: APIN0303
Safety and Regulatory Compliance
If a power adapter other than the Aruba-approved adapter is used in the US or Canada, it should be NRTL
listed, with an output rated 12Vdc, minimum 1A, marked “LPS” and “Class 2”, and suitable for plugging into a
standard power receptacle in the US and Canada.
!
The Aruba AP11 access point is for indoor use only. The access point, AC adapter, and all connected cables are
not designed for outdoor use.
!
This device is intended for stationary use in partly temperature controlled weather-protected environments.
!
RF Radiation Exposure Statement: This equipment complies with RF radiation exposure limits. This equip-
ment should be installed and operated with a minimum distance of 13.78 inches (35cm) between the radiator
and your body for 2.4 GHz and 5 GHz operations. This transmitter must not be co-located or operating in con-
junction with any other antenna or transmitter.
!
Déclaration de la concernant l’exposition aux rayonnements à fréquence radioélectrique (FR): Cet appa-
reil est conforme aux limites d’exposition aux rayonnements FR établies. Il doit être installé et utilisé à une dis-
tance minimale de 35 cm (13,78 pouces) entre le radiateur et votre corps, qu’il opère sur la bande 2,4 GHz ou 5
GHz. Cet émetteur ne doit pas être installé ou utilisé à proximité immédiate d’une autre antenne ni d’un autre
transmetteur.
!
Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment.

Aruba Instant On AP11 Access Point | Installation Guide 11
Federal Communication Commission
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio or TV technician for help.
Industry Canada
This Class B digital apparatus meets all of the requirements of the Canadian Interference-Causing Equipment
Regulations.
In accordance with Industry Canada regulations, this radio transmitter and receiver may only be used with an
antenna, the maximum type and gain of which must be approved by Industry Canada. To reduce potential radio
interference, the type of antenna and its gain shall be chosen so that the equivalent isotropic radiated power
(EIRP) does not exceed the values necessary for effective communication.
This device complies with Industry Canada's license-exempt RSS regulations. Operation of this device is subject
to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation.
When operated in the 5.15 to 5.25 GHz frequency range, this device is restricted to indoor use to reduce the
potential for harmful interference with co-channel Mobile Satellite Systems.
Déclaration d’Industrie Canada
Conformément aux réglementations d’Industrie Canada, cet émetteur-récepteur radio doit être utilisé
uniquement avec une antenne dont le type et le gain maximal doivent être approuvés par Industrie Canada.
Pour réduire les interférences radio potentielles, le type d’antenne et son gain doivent être choisis de façon à ce
que la puissance isotrope rayonnée équivalente (PIRE) ne dépasse pas les valeurs nécessaires à une
communication efficace.
Ce périphérique est conforme aux règlements RSS exempts de licence d’Industrie Canada. L’utilisation de ce
périphérique est soumise aux deux conditions suivantes : (1) ce périphérique ne doit pas provoquer
d’interférences, et (2) ce périphérique doit accepter toute interférence, y compris les interférences susceptibles
de provoquer un dysfonctionnement.
En cas d'utilisation dans la plage de fréquences de 5,15 à 5,25 GHz, cet appareil doit uniquement être utilisé en
intérieur afin de réduire les risques d'interférence avec les systèmes satellites mobiles partageant le même
canal.
European Union Regulatory Conformance
The Declaration of Conformity made under Radio Equipment Directive 2014/53/EU is available for viewing at:
www.hpe.com/eu/certificates. Select the document that corresponds to your device’s model number as it is
indicated on the product label.
Wireless Channel Restrictions
5150-5350MHz band is limited to indoor only in the following countries; Austria (AT), Belgium (BE), Bulgaria (BG),
Croatia (HR), Cyprus (CY), Czech Republic (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE),
Greece (GR), Hungary (HU), Iceland (IS), Ireland (IE), Italy (IT), Latvia (LV), Liechtenstein (LI), Lithuania (LT),
!
Toute modification effectuée sur cet équipement sans l'autorisation expresse de la partie responsable de la
conformité est susceptible d'annuler son droit d'utilisation.

12 Aruba Instant On AP11 Access Point | Installation Guide
Luxembourg (LU), Malta (MT), Netherlands (NL), Norway (NO), Poland (PL), Portugal (PT), Romania (RO), Slovakia
(SK), Slovenia (SL), Spain (ES), Sweden (SE), Switzerland (CH), Turkey (TR), United Kingdom (UK).
Medical
1. Equipment not suitable for use in the presence of flammable mixtures.
2. Connect to only IEC 60950-1 or IEC 60601-1 certified products and power sources. The end user is
responsible for the resulting medical system complies with the requirements of IEC 60601-1.
3. Wipe with a dry cloth, no additional maintenance required.
4. No serviceable parts, the unit must be sent back to the manufacturer for repair.
5. No modifications are allowed without Aruba approval.
Brazil
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência
em sistemas devidamente autorizados.
Frequency Range MHz Max EIRP
2402-2480 9 dBm
2412-2472 20 dBm
5150-5250 23 dBm
5250-5350 23 dBm
5470-5725 30 dBm
5725-5850 N/A for EU
This device is intended for indoor use in professional healthcare facilities.
This device has no IEC/EN60601-1-2 essential performance.
!
Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result
in improper operation. If such use is necessary, this equipment and the other equipment should be observed
to verify that they are operating normally.
Compliance is based on the use of Aruba approved accessories.
!
Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this
equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this
equipment and result in improper operation.

Aruba Instant On AP11 Access Point | Installation Guide 13
Japan
México
La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o
dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debeaceptar cualquier interferencia,
incluyendo la que pueda causar su operación no deseada.
Morocco
Нормативные требования Евразийского Экономического Союза
Russia
HPE Russia: ООО "Хьюлетт Паккард Энтерпрайз" Российская Федерация, 125171, г. Москва, Ленинградское
шоссе, 16А, стр.3, Телефон: [phone] Факс: [phone]
'HPE Belarus': ИООО «Хьюлетт-Паккард Бел», Республика Беларусь, 220030, г. Минск, ул.
Интернациональная, 36-1, Телефон/факс: [phone]
'HPE Kazakhstan': TOO «Хьюлетт-Паккард (К)», Республика Казахстан, 050040, г. Алматы, Бостандыкский
район, проспект Аль-Фараби, 77/7, Телефон/факс: + 7 727 355 35 50
Kazakhstan
ЖШС "Хьюлетт Паккард Энтерпрайз" Ресей Федерациясы, 125171, Мәскеу, Ленинград тас жолы, 16A блок
3, Телефон: [phone] Факс: [phone]
«HEWLETT-PACKARD Bel» ЖШС, Беларусь Республикасы, 220030, Минск қ., Интернациональная көшесі, 36/
1, Телефон/факс: [phone]
ЖШС «Хьюлетт-Паккард (К)», Қазақстан Республикасы, 050040, Алматы к., Бостандык ауданы, Әл-Фараби
даңғ ылы, 77/7, Телефон/факс: [phone]
Taiwan
第十二條
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功
能。

14 Aruba Instant On AP11 Access Point | Installation Guide
第十四條
低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使
用。
前項合法通信，指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電 機設備之干擾。
Ukraine
Hereby, Hewlett Packard Enterprise Company declares that the radio equipment type APIN0303 is in compliance
with Ukrainian Technical Regulation on Radio Equipment, approved by resolution of the CABINET OF MINISTERS
OF UKRAINE dated May 24, 2017, No. 355. The full text of the UA declaration of conformity is available at the
following internet address: https://certificates.ext.hpe.com/public/certificates.html
Oman
Philippines
Singapore
OMAN - TRA
R/5543/18
D080320
Type-Approval No.
ESD-1817237C
DB100427

Aruba Instant On AP11 Access Point | Installation Guide 15
Contact Aruba
Copyright
© Copyright 2019 Hewlett Packard Enterprise Development LP
Open Source Code
This product includes code licensed under the GNU General Public License, the GNU Lesser General Public
License, and/or certain other open source licenses. A complete machine-readable copy of the source code
corresponding to such code is available upon request. This offer is valid to anyone in receipt of this information
and shall expire three years following the date of the final distribution of this product version by Hewlett Packard
Enterprise Company. To obtain such source code, send a check or money order in the amount of US $10.00 to:
Hewlett Packard Enterprise Company
Attn: General Counsel
6280 America Center Drive
San Jose, CA 95002
USA
Warranty
This hardware product is protected by an Aruba warranty. For details, visit https://support.ArubaInstantOn.com.
Main Site https://www.ArubaInstantOn.com
Support Site https://support.ArubaInstantOn.com
Aruba Instant On Community https://community.ArubaInstantOn.com
North America Telephone [phone]
1-408-754-1200
International Telephone https://support.ArubaInstantOn.com