Assa Abloy Norton 5500 Series User manual

Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
80-9355-0001-020 Rev 1 08/20
5500 Series Power Operator
PULL Side Installation Instructions
Pour la version francaise voir www.nortondoorcontrols.com.
READ AND FOLLOW ALL INSTRUCTIONS. SAVE THESE INSTRUCTIONS.
This product can expose you to lead which is known to the state of
California to cause cancer and birth defects or other reproductive harm.
For more information go to www.P65warnings.ca.gov.
WARNING
Tools Needed Supplied Fasteners
2x
Track
Surface Wiring
Conduit Bracket
Screws4x
4x
Operator
4x
Operator
1/8"
Hex Wrench #12 x 1-3/4" #1x-3/4"42
6x
Cover
#8-32 x 1/4"
Main Arm
5510 Right Hand
(Wiring not shown)
Cover (5500CVR)
On/Off Switch
Backplate
Motor Assembly
Door Closer
Inverter
Door Open/Closed
Position Magnets
120VAC Electrical Connections,
Activation Inputs, Fuse Slide Track
(7100-1T)
Main Arm
7110-1A
Track End Cap (2) Track Cover
Slide Assembly
3/32
316/"
Hex Wrench
Wrench
#16 12-24

80-9355-0001-020 Rev 1 08/20
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
2
5500 Series Power Operator
Contents
ADA / ANSI / UL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Product Safety Warnings ................................................................................. 2
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Technical Data ........................................................................................... 3
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
PULL (Hinge) Side Mounting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Adjustments............................................................................................. 8
Input Power Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Final Electrical and Mechanical Setup ................................................................... 10
Inverter Details ......................................................................................... 12
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting........................................................................................14
PULL (Hinge) Side Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ADA / ANSI / UL
WARNING: To reduce risk of injury to person, use this operator only with Pedestrian Swing doors. FOR INDOOR USE ONLY
Product Safety Warnings
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. Install only on a properly operating and balanced door.
A door that is operating improperly could cause severe
injury. Have qualied service personnel make repairs to any
hardware before installing the operator.
3. Remove, or make inoperative, all locks (unless mechanically
and/or electrically interlocked to the power unit) that are
connected to the door before installing the operator.
4. Do not connect the door operator to the source power
until instructed to do so.
5. Never let children operate or play with door controls. Keep
remote control (when provided) away from children.
6. Personnel should keep away from a moving door in
motion.
7. Test door’s features at least once a month. After
adjusting either force or limit of travel, retest
door operator’s features. KEEP DOOR PROPERLY
OPERATING. An improperly operating door could
cause severe injury or death.
8. Maximum door size: 48" (1219mm) wide x 250 lb
(113.4kg)
9. SAVE THESE INSTRUCTIONS.
1. Americans With Disabilities Act (A.D.A.)
These door operators can be installed and adjusted to
conform with A.D.A. regulations.
2. ANSI Standards
ANSI A117.1 – These door operators permit door
assemblies to conform to the requirements of this
specication “for buildings and facilities – providing
accessibility and usability for physically handicapped
people”.
ANSI A156.19 – These products are designed to conform to
this specication “for power assist and low energy power
operated doors”.
– “PAS” Function is designed to meet or exceed all of
the requirements for the “Power Assist Door”.
– “POR” Function is designed to meet or exceed
all of the requirements for the “Low Energy Power
Operated Door”.
3. U.L. Listing
Underwriters Laboratories, Inc. listed for use on re
and smoke barrier door assemblies when the 120VAC
(60Hz) power input is supplied through the normally
closed alarm contacts of a compatible UL Listed alarm
system or alarm panel.

80-9355-0001-020 Rev 1 08/20
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
3
5500 Series Power Operator
WARNING: Make sure (120V, 60Hz) input
power is turned OFF at facility’s main circuit
breaker before proceeding with installation
General Information
Technical Data
Input power: 120VAC, 60Hz
Power consumption: .6 amps
Fuse: 3 amps
Door width: 28" - 48" Max. (71-122 cm)
Door weight: 100-250 lb Max. (43-113 kg)
Door opening angle: up to 120°; Manually to 180°
Hold open time: 5-30 seconds (A.D.A. 5 seconds min.)
Components
1600 Series
Closer Body
Motor Assembly Inverter
Backplate
Reed Switch
Open/Closed
Positioning
Magnets
Chain
Pinion Extension/
Clutch Assembly
120VAC Electrical Connections,
Activation Inputs, Fuse
On/Off Switch
• UL labeled re or smoke barrier door assemblies require that the 120VAC (60Hz) power input to the 5500 door
operator be supplied through normally closed alarm contacts of the alarm system / alarm panel.
• Power input to 5500 door operator must be 120VAC (60Hz) to terminals HOT and COM at Power Inputs terminal
strip. Earth ground (GND) to green screw on backplate.
• All wiring must conform to standard wiring practice in accordance with national and local wiring codes.
• Unit is Non-Handed.
• Door must swing freely through the entire opening and closing cycle before beginning the installation.
• Use of an auxiliary door stop (by others) is always recommended.
• An incorrectly installed or improperly adjusted door operator can cause property damage or personal injury. These
instructions should be followed to avoid the possibility of misapplication or misadjustment.
Notes:
• Permanent wiring is to be implemented as required by
local codes.
• Activation devices: push plates, access control, mats,
touchless wall switches, etc.
• Maximum wire size is:
12AWG at terminals HOT and COM (120VAC; 60Hz)
14AWG at terminals A1, A2, R1, R2
• Rate of operation shall not exceed 300 cycles of opening
and closing per hour.

80-9355-0001-020 Rev 1 08/20
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
4
5500 Series Power Operator
Before You Begin
• All dimensions are given in inches
(millimeters). DO NOT scale drawings.
• Thickness recommended for reinforcements
in hollow metal doors and frames is charted.
• Template information is based on use of 5"
(127mm) maximum width butt hinges or
3/4" (19mm) offset pivots.
• Maximum frame reveal is 1/8" (3mm) for
PULL units.
• Before beginning the installation, verify that
the door frame is properly reinforced and is
well anchored in the wall. Frame header must
be straight - without warp or bow.
• Unreinforced hollow metal frames and
aluminum frames should be prepared and
tted with 1/4-20 blind rivet nuts, furnished
by others.
• Concealed electrical conduit and concealed
switch or sensor wires should be pulled to
the frame before proceeding.
Fasteners for Frame:
• Hollow metal and aluminum: 1/4-20 Machine
screws
• Wood:
No. 14 x 2-3/4" (70mm) sheet metal screws
Fasteners for Door (Pull Side Mounting):
• No. 12 x 1-3/4" Sheet Metal screws
1/8"
(3)
Door
Frame
Hollow Metal Door Frame Reinforcing
Frame Material Reinforcing
Recommended Min. Required
12 Ga.
.105
(2.66)
12 Ga.
.105
(2.66)
18 Ga.
.048
(1.21)
14 Ga.
.075
(1.90)
10 Ga.
.134
(3.41)
12 Ga.
.105
(2.66)
16 Ga.
.060
(1.52)
10 Ga.
.134
(3.41)
12 Ga.
.105
(2.66)
18 Ga.
.048
(1.21)
8 Ga.
.164
(4.18)
10 Ga.
.134
(3.41)
Templating based on 1/8" gap
between door and frame.
Mounting Hardware Door or Frame Drill
Unit:
14 x 2-3/4" Sheet Metal Screw Wood 3/16" (4.76mm)
Unit:
1/4-20 x 1" Flat Head Machine Screw
Hollow Metal or
Aluminum
Drill #7 (.201 dia. or 5.10mm)
Tap 1/4-20
Track:
12 x 1-3/4" Sheet Metal Screw
Wood Drill 3/32" (2.38mm)
Hollow Metal or
Aluminum
Drill #16
Tap 12-24

80-9355-0001-020 Rev 1 08/20
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
5
5500 Series Power Operator - PULL SIDE Installation
Prepare Frame and Door for PULL Side Installation
Figure 1
Pull Side
Push Side
Left Hand
PULL
Right Hand
PULL
Become familiar with operator components and fasteners. It is recommended that components remain in box
until installed. Verify there is minimum ceiling clearance for operator installation before proceeding. (Figure 1)
A. Prepare frame for operator.
1. Verify frame reveal is maximum 1/8" (3mm).
(Figure 1)
2. Determine if push or pull and if left hand or right
hand installation. (Figure 2)
NOTE: These steps are for PULL side only.
3. Frame header MUST be at / without twists.
Backplate of operator can be used as reference.
NOTE: If frame is not at or is twisted, an
additional steel back plate or shimming is
required. Failure to mount unit properly can
result in improper function of operator.
4. Using detailed template on page 15, prepare four
(4) holes for 1/4-20 machine screws or
14 x 2-3/4" sheet metal screws. Blind rivet nut
(by others) is suggested for unreinforced hollow
metal or aluminum frames. (Figure 3)
5. For concealed mounted conduit (if applicable):
Prepare two (2) 7/8" (22mm) diameter holes
for conduit, for power input and for switch/
sensor wires.
NOTE: On new construction, these holes will
generally be drilled by frame supplier at their
shop or at time-of-install.
Figure 2
2" (51mm)
Min. Frame
Face Frame
Reveal
Door
6-1/8" (15 mm)
6
Min. Ceiling
Clearance
1-3/4" (44mm) Min.
2-1/4" (57mm) Max.
Door
Thickness
B. Prepare door for track.
1. Using template on page 15, locate and
prepare holes in door for two (2) 12 x
1-3/4" sheet metal screws (Figure 4)
NOTE: Standard units are supplied
with sheet metal screws for 1-3/4"
(44mm) thick door. Sex nuts and
bolts (by others) are suggested
for unreinforced hollow metal or
aluminum doors. Right Hand Shown
Figure 4
Right Hand Shown
Figure 3
15-1/2
(394)
1-1/4
(32)
13-3/4
(349)
11-5/8
(295)
13-1/16
(332)
7-5/8
(194) 1-1/2
(38)
1-1/4
(32)
7/8
(23) Ø (2x) 1/4-20 Machine Screw or
No 14 Wood Screw (4x)
7-5/16
(186)
19-1/8
(486)
9/16
(14)
#12 (2x) In Door

80-9355-0001-020 Rev 1 08/20
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
6
5500 Series Power Operator - PULL SIDE Installation
Install Operator
A. Remove cover from unit and set cover and screws aside.
NOTE: Conduit hole nearest hinge is suggested
for 120VAC power input.
Select Concealed or Surface option.
Concealed Wired Units Only:
• Connect conduit to frame side of backplate.
• Secure unit to frame with four (4)
1/4-20 x 1" FHMS or
#14 x 2-3/4" FHSM screws.
Surface Wired Units Only:
• Secure unit to frame with four (4)
1/4-20 x 1" FHMS or
#14 x 2-3/4" FHSM screws.
• Mount conduit bracket (found in screw
pack) to unit backplate with two (2)
provided screws.
• Connect wiring conduit to bracket.
NOTE: It is important to properly secure top
edge of backplate. Use of blocking (supplied
by others) to ll gap between backplate and
wall above header is HIGHLY recommended.
Material must comply with local codes. Failure
to properly secure top of backplate could
result in operator being allowed to ‘rock’
during operation. This could result in damage
to operator and diminish operator function.
Figure 5
B. Mount unit to frame. (Figure 5)
OR

80-9355-0001-020 Rev 1 08/20
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in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
7
5500 Series Power Operator - PULL SIDE Installation
B. Install main arm to operator.
1. Open door.
2. Using an adjustable wrench, rotate
top pinion 45 degrees toward door
hinge. You will feel resistance from
spring. (Figure 7)
3. While holding pinion at 45 degrees,
slide arm onto bottom pinion
extension/clutch assembly.
NOTE: Pinion at should be aligned
as shown. (Figure 8)
4. Secure main arm to pinion with
1/4-20 x 1/2" screw.
Figure 7
C. Install main arm to track.
1. Open Latch and Sweep valves on
closer of operator with provided 1/8"
hex wrench. (Figure 9)
2. Secure main arm to track slider
using 3/16" hex wrench. Turn wrench
counterclockwise to tighten.
(Figure 10)
3. Fully close Latch and Sweep valves.
4. Use main arm to rotate pinion by
hand until pinion at is visible.
Top Pinion
Latch and Sweep Valves
Figure 10
A. Mount track to door.
1. Insert slider into track.
2. Insert end caps into track (both ends).
3. Using previously prepared holes in
door, secure track to door with two
(2) 12 x 1-3/4" screws. (Figure 6)
NOTE: Sex nuts and bolts (by others)
are suggested for unreinforced
hollow metal or aluminum doors.
4. Snap on track cover.
NOTE:
• Track opening is toward top
of door.
• Slider and end caps must be in track
before attaching track to door.
• Slider must slide freely in track.
Install Track and Arm
Figure 6
End Cap
Slider Assembly
Cover
Track Opening
End Cap
PINION
FLAT
LEFT
HAND
RIGHT
HAND
Align the pinion asflat
shown.
Figure 8
Figure 9
Hinge

80-9355-0001-020 Rev 1 08/20
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in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
8
5500 Series Power Operator
B. Adjust spring force.
NOTE:
• The amount of effort to manually open or
close a door is called force and is controlled by
the operator’s closer spring.
• Make necessary mechanical adjustments
described in “A” above.
• A closer set to ADA required 5 lbs opening
force may not be strong enough to close door
due to latching hardware, air pressure, or
frame issues.
1. Using 1/8" hex wrench, turn power adjustment
screw clockwise to increase door closing power.
(Figure 14)
NOTE: Door control is shipped set at midpoint
of power setting. Maximum closing power can
be achieved with 8 (360°) clockwise turns of
power adjustment screw.
Adjustments
A. Adjust mechanical closer features.
NOTE:
• Make necessary mechanical adjustments so
unit functions as a standard surface mounted
door closer before adjusting spring force,
applying power, adding accessories or making
electrical/programming adjustments.
• Refer to table for recommended minimum
opening/closing times per ANSI/BHMA
A156.19. (Figure 13)
• Use provided 1/8" hex wrench to make
adjustments.
Do not remove valves from closer.
Hydraulic oil will escape.
1. Closing Speed Controls (Figure 11)
• Valve “S” controls Sweep Range from
full open to 10°.
• Valve “L” controls Latch Range from
10° to closed.
2. Opening Cycle (Figure 12)
• Valve “BC” controls strength of cushioning in
Backcheck Range.
NOTE: Too much backcheck can affect
operation of unit pump, preventing full
open of door. This valve may require ne
tuning after all other adjustments have been
made.
Figure 11
Figure 12
ANSI/BHMA A156.19 Minimum Opening/Closing Times
Door Leaf
Width
Inches (mm)
Door Weight - Pounds (kg)
100
(45.4)
125
(56.7)
150
(68.0)
175
(79.4)
200
(90.7)
30" (762) 3.0 sec 3.0 sec 3.0 sec 3.0 sec 3.5 sec
36" (914) 3.0 sec 3.5 sec 3.5 sec 4.0 sec 4.0 sec
42" (1067) 3.5 sec 4.0 sec 4.0 sec 4.5 sec 4.5 sec
48" (1219) 4.0 sec 4.5 sec 4.5 sec 5.0 sec 5.5 sec
Backcheck: Adjust backcheck to have minimum opening time to backcheck or 80
degrees (whichever comes rst) based on Table.
Closing Time: Adjust latch and sweep to have minimum closing time from 90
degrees to latch check or 10 degrees (whichever comes rst) based on Table.
Figure 13
Figure 14
A.D.A. requires that from an open position of
70°, door will take at least 3 seconds to move
to a point 3" (75mm) from latched position,
measured at leading edge of door.
Latch Backcheck Sweep
10° 10° 75°
Power Adjustment

80-9355-0001-020 Rev 1 08/20
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in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
9
5500 Series Power Operator
Low Voltage
Control
Wiring
Incoming
Power
Input Power Conguration
1. Thread conduit tting(s) into backplate.
Concealed Wiring (Figure 15)
Surface Wiring (Figure 16)
NOTE:
• A second conduit tting is required
for low voltage control wiring.
• Check local codes.
2. Pull conduit out of header and attach to
conduit ttings before mounting unit.
3. After installing operator, attach incoming
ground wire to backplate with ground
screw as illustrated. (Figure 16)
NOTE: Ground wire must be secured to
backplate under head of (green) ground
screw. Figure 15
Optional Bracket
(for surface wiring)
Ground
Lead
Power
Leads
Ground
Screw
(Green) Cable
Clamps
Conduit
by Others
(from top)
3A Fuse
HOT
COM
Power Input
Terminals
Figure 16

80-9355-0001-020 Rev 1 08/20
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in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
10
5500 Series Power Operator
120VAC Electrical Connections,
Activation Inputs, Fuse
On/Off Switch
Figure 17
Final Electrical and Mechanical Setup
You’ve now installed the 5500 Operator - PULL SIDE.
Continue with Electrical Instructions to customize the installation.
WARNING: 120VAC power supplied to operator must
be a dedicated circuit from the main circuit breaker
panel and must NOT be connected into any building
lighting system that operates uorescent lights.
Figure 18
1. Conrm all mechanical adjustments have been
made and wiring connected.
2. Turn on facility’s main circuit breaker.
3. Turn on power of operator at On/Off switch.
(Figure 17)
4. Using a short jumper cable, jump terminals A1
and A2 to activate unit. When door reaches 20°,
ip On/Off Switch to “OFF” position cutting power
to unit. Allow door to fully close (door may be
manually pulled closed).
5. Adjust Closed Position Magnet (Figure 18)
• With door in closed position, use nger to slide
Closed Position Magnet so it aligns directly with
Reed Switch.
6. Adjust Open Position Magnet (Figure 18)
• Use nger to slide Open Position Magnet 180°
from Closed Position Magnet.
7. Flip On/Off Switch to “ON” to turn power on.
8. Jump terminals A1 and A2 to activate door. Note
open position of door. Allow door to close.
9. Use nger to readjust Open Position Magnet to
desired door open position.
10. Repeat Step 7 to verify door open position.
11. Make all connections necessary for any accessories
to A1, A2, R1, and R2 on terminal strip.
See Wiring Section.
12. Make necessary adjustments to inverter.
See Inverter Details Section.

80-9355-0001-020 Rev 1 08/20
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in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
11
5500 Series Power Operator
Attach Cover and Label to nalize installation
WARNING: Make sure no wiring is loose or can be
caught by cover when it is snapped into place.
Figure 19
Pinion Shaft Cut-out
Cover Screw
1. Align cut-outs in cover to pinion shafts. (Figure 19)
2. Slide cover onto unit.
NOTE: Verify all wiring is inside cover.
3. Secure cover to backplate with six (6) cover screws.
NOTE: If cover will not securely install onto
unit, verify backplate is not warped or twisted.
Additional support or shimming may be required.
See Sections A & B under Prepare Frame and Door.
4. Attach Norton label to front of cover approximately
1/2" (13mm) from side and bottom edges.
Label

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in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
12
5500 Series Power Operator
Standard Function With Switches Wiring
Operation:
• Doors are normally closed.
• Activating either switch will open
both doors.
• Door will close after hold open
time delay has elapsed.
NOTE:
1. Power input to Door Operator
Unit is at HOT/COM on terminal
strip shown 120VAC 60Hz.
2. Door must be visible by person
operating activation switch(es).
Wall Switch, Card
Reader, Key Switch,
etc.
Wall Switch, Card
Reader, Key Switch,
etc.
Normally Open Momentary
dry contacts
Normally Open Momentary
dry contacts
Door 1
Door 2
HOT
COM
A1
A2
R1
R2
HOT
COM
A1
A2
R1
R2
Inverter Details
WARNING: 120 high volt potential present.
Make sure power is turned off during
installation procedure.
Adjustments made in the shaded area
should be performed by Authorized Factory
Personnel.
Inverter Adjustments:
Use table to determine which POT to adjust based on function.
POT Description Function
M/DLY Motor Delay on Opening
Clockwise:
Increase
Counter
Clockwise:
Decrease
OBSTR SENS Obstruction Detection on
Open
P1 Closing Speed
H/O TM Hold Open Time (5-30 Secs)
H/O TQ Motor Torque at Hold Open
Position
P2 Opening Speed

80-9355-0001-020 Rev 1 08/20
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in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
13
5500 Series Power Operator
HOT
COM
A1
A2
R1
R2
Fail Safe Electromagnetic Lock 24VDC Wiring
Fail Secure/Fail Safe Electric Strike Wiring
Operation:
• Door is normally closed and latched.
• Activating switch will cut power to mag
lock and door will automatically open.
• Door will close after hold open time
delay has elapsed.
• Door will unlock during power failure.
NOTE:
1. Power input to Door Operator Unit is
at HOT/COM on terminal strip shown
120VAC 60Hz.
2. Unit Relay Rating: 30VDC @ 1A or
125VAC @ .5A
3. Door must be visible by person
operating activation switch(es).
Jumper Settings:
Place jumper to upper position for normally
closed operation or to lower position for
normally open operation.
Operation:
• Door is normally closed and latched.
• Activating switch will unlock electric
strike and door will automatically open.
• Door will close after hold open time
delay has elapsed.
• For Fail Secure Strike - door will remain
locked during power failure.
• For Fail Safe Strike - door will remain
unlocked during power failure.
NOTE:
1. Power input to Door Operator Unit is
at HOT/COM on terminal strip shown
120VAC 60Hz.
2. Unit Relay Rating for strike interface:
30VDC @ 1A or 125VAC @ .5A
3. Door must be visible by person
operating activation switch(es).
Jumper Settings:
Place jumper to upper position for normally
closed operation or to lower position for
normally open operation.
HOT
COM
A1
A2
R1
R2

80-9355-0001-020 Rev 1 08/20
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
14
5500 Series Power Operator
Troubleshooting Guide
Problem Possible Reasons Why Solution
The door does not open
- The motor does not start
Control switch is set to OFF position Change the setting of the ON/OFF switch
3A fuse in fuse holder is blown Replace fuse: 3A - 5mm x 20mm glass fuse
Electrical power is missing Check the electrical power switch
Activation unit does not function Jump activation input
- The motor starts
Motor is driving in wrong direction Flip Door Mounting dip switch to other direction
Something jammed beneath the door Remove object
Arm has come loose Re-time and re-install arm
The door does not close
Spring tension too low Increase spring tension
Arm has come loose Re-time and re-install arm
Something jammed beneath the door Remove object

80-9355-0001-020 Rev 1 08/20
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or
in part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited.
15
5500 Series Power Operator - PULL SIDE Installation
• Do not scale drawing.
• Right hand door shown.
• All dimensions given in inches (mm).
• Maximum frame reveal is 1/8" (3mm) for this application.
Right hand door opening to 120° shown.
Notes:
1. Thickness recommended for reinforcements in hollow metal
doors and frames is charted on page 4.
2. This template information based upon use of 5" (127mm)
maximum width butt hinges or 3/4" (19mm) offset pivots. A
separate template is required for other conditions.
3. Conduit hole nearest hinge is suggested for 120 VAC power input.
4. Door must be visible by person operating activation switch(es).
PULL Template
Pull Side
Push Side
Left Hand
PULL
Right Hand
PULL
15-1/2
(394)
1-1/4
(32)
13-3/4
(349)
11-5/8
(295)
13-1/16
(332)
7-5/8
(194)
7-5/16
(186)
19-1/8
(486)
1-1/2
(38)
1-1/4
(32)
9/16
(14)
7/8
(23)Ø (2x) 1/4-20 Machine Screw or
No 14 Wood Screw (4x)
#12 (2x) In Door

Norton is a brand associated with ASSA ABLOY Accessories and Door Controls Group, Inc., an ASSA ABLOY Group company.
Copyright © 2020, ASSA ABLOY Accessories and Door Controls Group, Inc. All rights reserved. Reproduction in whole or in
part without the express written permission of ASSA ABLOY Accessories and Door Controls Group, Inc. is prohibited. 80-9355-0001-020 Rev 1 08/20
Norton Technical Product Support:
Monroe, NC 28112 USA
Phone: [phone] ext: 6030
[e-mail]
nortondoorcontrols.com