ASTRO A50 User manual

A50 Wireless Headset PS FAQs 1
A50 Wireless Headset + Base Station - PS
INDEX
GETTING STARTED
●PS 4 setup
●PC / Mac setup
SPECIFICATIONS
●Product information
●Technical specifications
●Package contents
FAQs
●How to install firmware on the Gen 2 A50 Headset and TX Transmitter
●A50 Gen 2 One Channel Audio Issue (Xbox One, PS4, PS3, Xbox 360)
●A50 Gen 2 Game Audio Issues (Xbox One, PS4, PS3, Xbox 360)
●Headset is no long charging or powering on A50 Gen 2
●I cannot hear players in chat A50 Gen 2
●A50 Gen 2 setup on PS3
●A50 Gen 2 setup on PS4
WARRANTY
●Hardware warranty

A50 Wireless Headset PS FAQs 2
CONTACT US
●Logitech G Support
DOWNLOAD
●Astro Command Center

A50 Wireless Headset PS FAQs 3
GETTING STARTED

A50 Wireless Headset PS FAQs 4

A50 Wireless Headset PS FAQs 5
1. Align microphone with mic
slot, then place Headset onto
Base Station.
2. If battery status does not
display, re-seat headset.
3. When battery status is shown
on the Base Station, pairing is
complete.
*Before first use, charge headset
fully

A50 Wireless Headset PS FAQs 6

A50 Wireless Headset PS FAQs 7
PS 4 SETUP
1. Ensure the Mode Switch on the Base Station is set to PS4.
2. Plug Micro end of the Micro USB cable into the Base Station and the USB end into
the PlayStation 4.
3. Plug TOSLink Optical Cable into the PS4 Optical Port and plug the other end into the
Optical In Port on the Base Station.
4. Your A50 Wireless Headset comes pre-paired to the Base Station. However, you will
need to charge your headset before use. To do so, use both hands to reseat the
headset into the Base Station.
5. Once the Base Station is connected to the PS4, the Base Station will detect
automatically as a USB device.
6. From the Dashboard, navigate to Settings then select Devices and select Audio
Devices.
7. Ensure Input Device is set to USB Headset (Astro A50 Voice) and the Output Device is
set to the same.
8. Ensure the Output to Headphones is set to Chat Audio.
9. Navigate back to the Settings menu, then select Sound and Screen.
10. Navigate to Audio Output Settings, and ensure Primary Output Port is set to Digital
Out (Optical) and Audio Format (Priority) is set to Bitstream (Dolby).
11. Change the Input and Output Device to USB Headset (ASTRO Wireless Transmitter).
12. To toggle to a new EQ preset, press the EQ Button until the desired preset is selected.
13. That’s it! Your A50 Wireless Headset and PS4 are set up and ready to game!

A50 Wireless Headset PS FAQs 8
PC/Mac SETUP
1. Ensure the Mode Switch on the Base Station is set to PC.
2. Plug the Micro end of the Micro USB cable into the Base Station and the USB end into
your PC.
3. PC: Navigate to your Playback Devices tab in your Sound settings on your PC.
MAC: Navigate to your Settings, select Sound, then Output and choose Digital Out.
Your Mac is ready at this point!
4. Select ASTRO A50 Game, right click and set as Default Device.
5. Select ASTRO A50 Voice, right click and set as Default Communication Device.
6. Navigate to your ‘Recording Devices tab in your Sound settings on your PC.
7. Select ASTRO A50 Voice, right click and set as Default Device & Default
Communication Device.
8. That’s it! Your A50 Wireless Headset and PC are set up and ready to game!

A50 Wireless Headset PS FAQs 9
SPECIFICATIONS
Product Information
Product Name
A50 Headset - Gen 4 - PS
Compatibility
PS4, PC, Mac
Technical Specifications
Base Station Inputs and Outputs
Optical Pass-through, USB Power & Soundcard, USB
Charging Port, AUX In / Mic out (TRRS 3.5mm)
Characteristic SPL
118 db @1kHz
Distortion
THD<1%
Drivers
40mm Neodymium Magnet
Ear Coupling
Over-Ear
Frequency Response
20Hz - 20,000 KHz
Microphone
6.0mm unidirectional noise canceling
Nominal Impedance
48 ohms
Output Front
Optical Passthrough, USB Power & Voice, USB Charging
Port
Power Supply
USB Micro-B (USB 2.0 compatible)
Transducer Principle
Open Air
Weight w/o Cable
370 grams
Wireless
Up to 30ft
Package Contents
A50 Wireless + Base Station, Quickstart Guide, 1.0m Micro USB Cable, 1.0m Optical Cable

A50 Wireless Headset PS FAQs 10
FAQs
●How to install firmware on the Gen 2 A50 Headset and TX Transmitter
To install firmware on your A50 and TxD please go to the following website:
astrogaming.com/firmware
Download both the most recent version of the TxD and headset firmware and locate them in
your PC or Mac.
Once downloaded, plug in the TxD to your computer via the USB. The optical connection is not
required. Using the charging USB, plug your A50 headset into the back of the TxD.
Now that you are hooked up to the PC, run and complete both firmware installations one at a
time. The A50 headset must be plugged into the back of the TxD to update.
NOTE: You will need to re-sync the TxD and headset after the installation is complete. How to
do this is below.
Make sure the A50 headset and TxD are synced together. To do this, turn on the A50. After the
headset is fully on, press and hold the power button on the A50 headset until it begins
flashing white. Once flashing, press and hold the power button on the TxD until it begins to
flash white as well. Both should flash white and return to being red.
●A50 Gen 2 One Channel Audio Issue (Xbox One, PS4, PS3, Xbox 360)
1. Make sure the A50 headset and TxD are synced together. To do this, turn on the A50.
After the headset is fully on, press and hold the power button on the A50 headset until
it begins flashing white. Once flashing, press and hold the power button on the TxD
until it begins to flash white as well. Both should flash white and return to being red.
2. Make sure your optical cable is fully plugged into the back of the TX Unit port that
reads “Optical In” and the other end of the cable is plugged firmly into your gaming
console.
3. Next, make sure the volume wheel on the headset is turned up to a reasonable
volume.
4. Ensure that the game voice balance on the right ear cup of the headset is somewhere
in the middle.

A50 Wireless Headset PS FAQs 11
5. Please test our equipment on a different gaming console and or PC and see if you’re
experiencing similar issues.
If these steps did not alleviate the issues you were experiencing, please go to the link below
and submit a case. Let your agent know all the steps you tried and the outcome of your
troubleshooting. It will help speed the resolution of your case: astrogaming.com/contact
●A50 Gen 2 Game Audio Issues (Xbox One, PS4, PS3, Xbox 360)
Here are a few steps you can take to attempt to remedy the issues.
1. Make sure the A50 headset and TxD are synced together. To do this, turn on the A50.
After the headset is fully on, press and hold the power button on the A50 headset until
it begins flashing white. Once flashing, press and hold the power button on the TxD
until it begins to flash white as well. Both should flash white and return to being red.
2. Make sure your optical cable is fully plugged into the back of the TX Unit port that
reads “Optical In” and the other end of the cable is plugged firmly into your gaming
console.
3. Next, make sure the volume wheel on the headset is turned up to a reasonable
volume.
4. Ensure that the game voice balance on the right ear cup of the headset is somewhere
in the middle.
5. Please test our equipment on a different gaming console and or PC and see if you’re
experiencing similar issues.
If these steps did not alleviate the issues you were experiencing, please go to the link below
and submit a case. Let your agent know all the steps you tried and the outcome of your
troubleshooting. It will help speed the resolution of your case: astrogaming.com/contact.
●Headset is no long charging or powering on A50 Gen 2
If the A50 headset is not responding to on/off press and hold the power button to begin
pairing the unit. Once it turns white and begins to flash, press the button again and see if the
headset powers off.
Allow the A50 headset to completely drain the battery.

A50 Wireless Headset PS FAQs 12
If these steps did not alleviate the issues you were experiencing, please visit:
astrogaming.com/contact.
●I cannot hear players in chat A50 Gen 2
Make sure the A50 headset and TxD are synced together. To do this, turn on the A50. After the
headset is fully on, press and hold the power button on the A50 headset until it begins
flashing white. Once flashing, press and hold the power button on the TxD until it begins to
flash white as well. Both should flash white and return to being red.
Make sure the USB Connections on your console and TxD are fully inserted.
Next, make sure the volume wheel on the headset is turned up to a reasonable volume.
Ensure that the game voice balance on the right ear cup of the headset is somewhere in the
middle.
Please test our equipment on a different gaming console and or PC and see if you’re
experiencing similar issues.
If the issue persists, please visit: astrogaming.com/contact.
●A50 Gen 2 setup on PS3
How to setup your A50 on PS3
For the video setup guide, kindly copy and paste the following link: youtu.be/dG5tfF9Me60.
You will need:
●A50 Headset
●A50 TxD
●TxD USB Power Cable, Optical Cable, A50 Charge Cable
1. First, ensure the A50 Headset and TxD have the most recent firmware installed.
Connect the A50 Headset to the TxD USB Port in order to update it on your PC.
2. Connect the TxD to your PS3. Insert the TxD USB Power cable to the rear USB Port and
connect the Optical cable to the TxD and PS3 optical connection located on the rear.
3. Next, turn on your PS3 and wait for it to load to the home screen.
4. Navigate to the “Accessory Settings” and continue to “Audio Settings” and make sure
your input and output devices are selected to “Astro Wireless TxD”.

A50 Wireless Headset PS FAQs 13
5. Next, scroll down and select “Sound Settings”. Under Sound settings, select “Audio
Output Settings” and select “Optical Digital”. Make sure “Dolby Digital 5.1 Ch” is
selected.
6. Turn your A50s on and ensure they are paired to the TxD and game and voice balance
on the left ear is at 50/50. You are now ready to use your A50s.
●A50 Gen 2 setup on PS4
How to setup your A50 on PS4
For the video setup guide, kindly copy and paste the following link: youtu.be/vWQ1wxIVqSU
You will need:
●A50 Headset
●A50 TxD
●TxD USB Power Cable, Optical Cable, A50 Charge Cable
1. First, ensure the A50 Headset and TxD have the most recent firmware installed.
Connect the A50 Headset to the TxD USB Port in order to update it on your PC.
2. Connect the TxD to your PS4. Insert the TxD USB Power cable to the front USB Port and
connect the Optical cable to the TxD and PS4 optical connection located on the rear.
3. Next, turn on your PS4 and wait for it to load to the home screen.
4. Go into the Settings tab on your top bar of your PS4 home screen. Go to →Settings →
Sound and Screen→Audio Output Settings→Primary Output Port→Digital
Out(optical)→then check Dolby Digital 5.1 ch then hit OK.
5. Under the Audio Output Settings menu select Output to Headphones and make sure
Chat Audio is selected and not All Audio.
Also under the Audio Output Settings menu select Audio Format (priority) and make
sure Bitstream (Dolby) is selected and not Linear PCM.
6. Turn your A50s on and ensure they are paired to the TxD and game and voice balance
on the left ear is at 50/50. You are now ready to use your A50s.

A50 Wireless Headset PS FAQs 14
WARRANTY -A50 Wireless Headset - PS
2 year limited hardware warranty
At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase.
We take pride in the products and services we offer, and want our customers to enjoy them
just as much as we do. If you are experiencing an issue, please click on the following link to
learn more about the Logitech warranty.
logitech.com/en-us/tos/limited-hardware-warranty
CONTACT US
Would you like to speak with us? We're here to help.
Get 24/7 live support with chat here: astrogaming.com/contact
Phone: (Local) [phone]
(Toll Free) [phone]
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