AT&T AT&T Wireless Home Phone Base User manual

AT&T Wireless Home Phone
Quick Start
For More Information
• For help on setting up your AT&T voicemail, go to att.com/voicemailsetup.
• Visit att.com/whphelp to view videos and interactive tutorials on how to set up, use
and troubleshoot your Wireless Home Phone base.
• Refer to your User Guide for detailed information about using your Wireless Home
Phone base, including advanced troubleshooting and frequently asked questions.
• Call AT&T Customer Care at 1-800-331-0500 for assistance with your AT&T service.
Wireless Home Phone (“WHP”) device is a mobile device that may be used with home phone equipment in different locations in the
U.S. WHP device has a backup battery in the event of a power outage. However, a landline phone requiring separate electric power to
operate (e.g., cordless phones) connected to a WHP device will not place or receive calls (including 911 calls) during a power outage.
For emergency calls, you may have to provide your location address to the 911 operator. Landline home phone equipment is not
included. Provides voice service only. Not compatible with data or messaging services, home security systems, fax service, medical
alert systems, medical monitoring systems, credit card machines, IP/PBX Phone systems, or dial-up Internet service. May not be
compatible with your DVR/Satellite systems, please check with your provider. DSL customers should contact their provider before
transferring a phone number to ensure uninterrupted DSL Internet service. Service provided by AT&T Mobility. © 2014 AT&T Intellectual
Property. All rights reserved. AT&T is a registered trademark of AT&T Intellectual Property.
081704100247
Getting to Know Your Device
For more detailed information on Light Indicators, please refer to the User Guide.
Before You Begin
The Wireless Home Phone base uses the AT&T cellular network and DOES NOT use
your home phone wall jacks.
Your device should be located:
• Where you have a strong signal from a cell tower, typically near a window or outside wall.
Signal strength may vary in different parts of your home.
• Near an electrical wall outlet.
Transferring a Phone Number from a Prior Provider?
It may take up to 5 days to transfer your number to the Wireless Home Phone base.
You must keep a phone plugged into your wall jack to receive calls on your old service
until your transfer completes. However, you can make calls immediately on your Wireless
Home Phone base. Check transfer status at att.com/port.
Battery Cover
Power
Input
Telephone
Ports
On/Off
Service
Port*
*Reserved for AT&T technical support.
Antenna
Battery Charge
Green: High
Yellow: Medium
Red: Low
Voicemail
Green: New
message waiting
No Color: No
message waiting
Power
Green: On
No Color: Off
Wireless Service
Green Bars: Signal Strength
(1 to 5 = Low to High)
No Bars Lit: No service

Install the Back-up Battery
Remove the cover from the battery compartment.
Insert the back-up battery and replace the cover.
IMPORTANT: DO NOT plug the Wireless Home
Phone base or your phones into your wall jacks.
Turn on Your Device
Plug the power cord into an electrical wall outlet.
Insert the small end of the power cord into the round Power Input port on the
back of your Wireless Home Phone base.
Slide the On/Off switch to the On position.
On/Off
Check the Wireless Signal
Raise the antenna to an upright position and check the signal strength.
More green bars indicate a stronger signal. Your device can be relocated in
your home for best performance.
Connect the Device to a Phone
1) Unplug your phone
from your home
phone wall jack.
2) Plug your phone into the “Phone 1” port on the
Wireless Home Phone base, using your existing
phone cable or included phone cable.
Place a Test Call
Place a test call from your connected home phone. Make sure to dial the
10-digit phone number, including area code.
For best results, place the cordless phone base at least 12 inches from
the Wireless Home Phone base.
NOTE: Keep your cordless phone plugged into a power outlet.
Set up Voicemail and Additional Phones
Voicemail is included with your service. Dial “1” to set up and access. If you
choose to use an answering machine instead, set it to fewer than 5 rings.
To place phones throughout your home, use a cordless phone system with
multiple handsets. Wall jacks are not used with Wireless Home Phone.
Signal Strength