AT&T MS2015 User manual

Quick start guide
MS2015 4-Line
Small Business Deskset

Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Handset with coiled
cord installed
User's manual
Deskset
Deskset power
adapter
Ethernet cable
Quick start guide
Wall mount bracket
User’s manual
MS2015 4-Line
Small Business Deskset
Quide start guide
MS2015 4-Line
Small Business Deskset
This quick start guide provides you with the basic installation and
setup instructions.
You may refer to the user’s manual provided in the product package for
complete installation and operation instructions, or you can download the
manual from www.telephones.att.com/manuals.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 [phone]. In Canada, dial
1 [phone].
Replacement directory card

Table of contents
Quick start guide
MS2015 4-line
Small Business Deskset
Getting started
Quick reference guide .............................. 1
Deskset installation.................................... 4
Telephone settings
Telephone setup .......................................... 9
Prime line .................................................... 9
Ringer volume........................................... 9
Set date/time..........................................10
LCD language ..........................................10
Telephone operation
Telephone operation................................11
Making and ending a call..................11
On hook dialing (predialing)............11
Answering a call ....................................11
Temporary ringer silencing...............11
Options while on calls............................12
Call waiting...............................................12
Volume control .......................................12
Redial...............................................................13
To view the 10 most recently
dialed numbers.......................................13
To redial a number ...............................13
Conference call ..........................................14
A. Inviting parties using Intercom .14
B. Join a call in progress...................15
Intercom.........................................................16
Make an intercom call to an
extension ...................................................16
Answer an intercom call....................16
End an intercom call............................16
Answer an incoming call during an
intercom call............................................16
One touch.....................................................17
Assign a one-touch entry..................17
To dial a one-touch entry .................18
Directory
Create directory entries.........................19
Create a new directory entry ..........19
Search directory.........................................21
Search by name .....................................21
Display dial ...............................................21
Caller ID
Caller ID operation...................................22
Review the caller ID information...22
Dial a call history entry......................22
Answering system
Private mailbox setup .............................23
Private mailbox on/off........................23
Announcement .......................................23
Answering system operation...............24
Message playback.................................24
Options during playback....................24

1
Navigation keys
While in menus, press or to scroll through the menus, highlight
items or change settings. Press /SKIP to enter the selected item,
or press /REPEAT to return to the previous menu.
While entering names or numbers, press /REPEAT or /SKIP to
move the cursor to the left or right.
While playing back messages, press /REPEAT to repeat the
message, or press /SKIP to skip to the next message.
•
•
•
MENU/SELECT
Press to enter the menu.
While in the menu, press to
select an item or save an
entry or setting.
•
•
CANCEL
While in a menu, press to
cancel an operation and
exit the menu display.
•
LINE 1-LINE 4 keys
Press to make or answer a
call on the desired line.
•
ANS SYS
Press to enter the
answering system menu.
•
MESSAGE WAITING
indicator
Flashes when there are
new messages in the
private mailbox.
•
CALL HISTORY
Press to view caller ID
information.
•
DIRECTORY
Press to view directory
information.
•
DELETE
While playing a message,
press to delete the message .
While reviewing the caller ID
information, press to delete
an individual entry.
While predialing, press to
delete digits.
•
•
•
Getting started
Quick reference guide

Getting started
Quick reference guide
2
AUTO REDIAL
Press to view the last
10 numbers dialed.
•
TRANSFER
Press to transfer a call to
an extension.
•
MUTE
During a call, press to
mute the microphone.
•
p/VOLUME/q
During a call, press to
adjust the listening volume.
During message playback,
press to adjust the
playback volume.
Press to adjust the ringer
volume when in idle mode.
•
•
•
FLASH
During a call, press to
answer an incoming call
when you receive a call
waiting alert.
•
INTERCOM
When in idle mode,
press to initiate an
intercom call.
•
HEADSET
When a corded headset
is connected to the
deskset, press to make,
answer or hang up a
call.
•
CONFERENCE
Press to add another
extension or outside line to
an existing call.
•
HOLD
Press to place an
outside call on hold.
•
LOWER
When assigning or dialing a one-touch
number, press to switch to the lower
location (the second 16 locations) of a
one-touch key.
•
One-touch keys
Press to dial the desired
one-touch number.
•
Directory card
To write names on the
directory card, follow the steps
below:
Pull out the directory card.
Write the information on the
directory card.
Replace the directory card
under the plastic cover.
1.
2.
3.
SPEAKER
Press to turn on the
speakerphone. Press again
to turn it off.
•
MIC

Getting started
Quick reference guide
3
Main menu
The >symbol highlights a menu item.
Main menu
System Setup
Ringers
Set Date/Time
One Touch
Phone Settings
Registration
Customer Support
Using menus
Press MENU/SELECT to show the main menu.
Press or to scroll through menu items.
Press MENU/SELECT or /SKIP to select a
highlighted menu item.
Press MENU/SELECT to save changes.
Press CANCEL to cancel an operation, exit the
menu display or return to the idle screen.
•
•
•
•
•
•
•
•
•
•
•
•
>System Setup
Ringers
Set Date/Time
One Touch

4
Plug the end of the coiled handset cord into the
Use only Supplied Adapter L4 L3/4 L2 L1/2
5.1
MS2085 Engraving: MS2015 Engraving:
Use only Supplied Adapter
jack on the left side of the telephone.
1.
Lift the kickstand as the arrow indicates below to release it from the
groove. There are seven pairs of grooves designed to hold the deskset at
different angles for optimum visibility.
2.
Make sure you plug in the Ethernet cable before powering up
the deskset.
Getting started
Deskset installation

5
Getting started
Deskset installation
Plug one end of the Ethernet cable into the Ethernet jack (
Use only
Supplied
Adapter L4 L3/4 L2 L1/2
5.1
MS2085 Engraving:
MS2015 Engraving:
Use only
Supplied
Adapter
) at the
back of the deskset, and plug the other end of the Ethernet cable into the
router your console is connected to.
(Continued on next page)
4.
Snap the kickstand into the desired grooves until it locks into place.3.

6
Getting started
Deskset installation
Router
Plug the large
end of the
deskset power
adapter into an
electrical outlet
not controlled by
a wall switch.
Plug one end of the
Ethernet cable into the
Ethernet jack (
Use only
Supplied
Adapter
L4 L3/4 L2 L1/2
5.1
MS2085 Engraving:
MS2015 Engraving:
Use only
Supplied
Adapter
) at the
back of the deskset.
Plug the other end of
the Ethernet cable into
the router connecting to
your console.
Route the Ethernet
cable and power cord
through these slots.
Plug the small end
of the deskset power
adapter into the power
jack at the back of the
deskset.
Router
Plug the power adapter into an electrical outlet not controlled by a
wall switch.
5.
IMPORTANT INFORMATION
Use only the power adapter supplied with this product. To order a replacement power adapter, visit
our website at www.telephones.att.com, or call 1 [phone].
In Canada, dial 1 [phone].
The power adapter is intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
1.
2.

7
Getting started
Deskset installation
It takes at least one minute for the deskset to start up the system and the
screen displays Booting... during startup. The deskset is set to obtain IP
address automatically by default. The screen displays Obtaining IP from
DHCP server Please wait... when the deskset is obtaining IP from the router.
When an IP is obtained, the screen displays IP obtained: XXX.XXX.X.XXX
Press SELECT to proceed.
If the deskset cannot obtain the IP address automatically, it displays No IP
assigned. Check network. and then the Network setup menu. You need
to enter the IP address manually under the Set static IP menu. See To set
static IP when initially setting up the deskset section in the user’s manual
for details.
To connect the deskset to the MS2085 console:
When the deskset displays IP obtained: XXX.XXX.
X.XXX Press ‘SELECT’ to proceed, press
MENU/SELECT.
The deskset displays Enter the name of the
Console connecting to this phone. Press
MENU/SELECT.
The deskset displays Console’s name. The console’s
name is set as Console by default. If you have
changed your console’s name, enter the same name
using dialing keys on the deskset. Otherwise, skip to
step 4 to continue.
Press DELETE to delete a character.
Press /REPEAT or /SKIP to move the cursor
left or right.
Press 0to add a space.
When you finish editing, press MENU/SELECT to save.
The deskset screen displays Please set an
extension number to this phone. Press
MENU/SELECT to continue.
Press /REPEAT or /SKIP to choose the desired
extension number. The extension number ranges from
11 to 26. Press MENU/SELECT to save.
(Continued on next page)
1.
2.
3.
•
•
•
4.
5.
IP obtained:
XXX.XXX.X.XXX
Press ‘SELECT’
to proceed
Enter the name
of the Console
connecting to
this phone.
Please set an
extension number
to this phone.
Set Ext No.
11
Console’s name:
Console_