ATEN Master View CS-1708 User manual

User Manual
CS-1708
CS-1716
2004-04-27

NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to Subpart J of Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. However, there is no guarantee that inter-
ference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
MReorient or relocate the receiving antenna.
MIncrease the separation between the equipment and receiver.
MConnect the equipment into an outlet on a circuit different from that
which the receiver is connected.
MConsult the dealer or an experienced radio/television technician for help.
2004-04-27

Packing List
The complete Master View CS-1708 / CS-1716 package consists of:
M1 CS-1708 or CS-1716 KVM Switch
M2 CS Custom 2-in-1 KVM Cables (1.8m)
M1 Firmware Upgrade Cable
M1 Power Adapter
M1 Rack Mount Kit
M1 User Manual
M1 Quick Start Guide
Check to make sure that all the components are present and that nothing was
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures
carefully to prevent any damage to the unit, and/or any of the devices that connect
to it.
©Copyright 2004 ATEN®International Co., Ltd.
Manual Part No. PAPE-0228-1AT
Printed in Taiwan 04/2004
All brand names and trademarks are the registered property of their respective owners.
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CS-1708 / CS-1716 User Manual
iii.

Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Installation
CS-1708 / CS-1716 Front View . . . . . . . . . . . . . . . . . . . . . 5
CS-1708 / CS-1716 Rear View . . . . . . . . . . . . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . 9
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . 14
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . 14
3. Hotkey Operation
Invoking Hotkey Mode (HKM) . . . . . . . . . . . . . . . . . . . . 15
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Selecting the Active Port: . . . . . . . . . . . . . . . . . . . . . 16
Auto Scan Mode: . . . . . . . . . . . . . . . . . . . . . . . . . 17
Hotkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 18
Alternate Hotkey Invocation Keys: . . . . . . . . . . . . . . . . 18
Alternate OSD Invocation Keys: . . . . . . . . . . . . . . . . . 18
Platform Setup: . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Miscellaneous Actions: . . . . . . . . . . . . . . . . . . . . . . 20
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sun Keyboard: . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mac Keyboard: . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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iv.

4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . 25
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
F1 GOTO: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
F2 LIST: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
F3 SET: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
F4 ADM: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
F5 SKP: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
F6 BRC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F7 SCAN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
F8 LOUT: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5. The Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . 43
Appendix
Master View Connection Tables . . . . . . . . . . . . . . . . . . . . 45
CS-1716: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
CS-1708: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . 46
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . 49
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 50
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v.

Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
MBullet lists provide information, but do not involve sequential
steps.
→Indicates movement through a series. For example, Start →Run
means to open the Start menu, and then select Run.
Indicates critical information.
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CS-1708 / CS-1716 User Manual
vi.

Chapter 1.
Introduction
Overview
The Master View CS-1708 and CS-1716 KVM Switches are control units that allow
access to multiple computers from a single console (keyboard, mouse, and monitor).
A single Master View can control up to eight (CS-1708) or 16 (CS-1716) computers.
As many as 31 additional switches can be added in a daisy chain configuration,
allowingupto512computerstobecontrolledfroma singlekeyboard-monitor-mouse
console. A seven segment front panel LED displays each Station’s position for easy
identification. An auto-sensing function recognizes the position of each station
(switch) on the chain, eliminating the need to manually set the position with DIP
switches.
The CS-1708 and CS-1716 improve on previous models by providing USB ports
for the console Keyboard and Mouse, and by transferring keyboard and mouse
data to the computers via the faster, more reliable USB bus rather than the
traditional PS/2 connection and in providing Multimedia keyboard support.
The CS-1708 and CS-1716 also utilize a custom ASIC (patent pending) for
increased reliability and enhanced performance. By incorporating high density 15
pin CPU port connectors instead of the usual 25 pin connectors, a full, 16 port
switch can be installed in a 1U system rack.
An included Firmware Upgrade Utility allows you can stay current with new
improvements in switch functionality by downloading the latest firmware files
from our website and using the utility to quickly and conveniently perform the
upgrade.
Setup is fast and easy; simply plug cables into their appropriate ports. There is no
software to configure, no installation routines, and no incompatibility problems.
Since the CS-1708 / CS-1716 intercepts keyboard input directly, it works on
multiple operating platforms (PC compatible, Mac, Sun).
Access to any computer on the installation is easily accomplished either by
enteringHotkey combinations from thekeyboard,orbymeansofapowerfulmenu
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1.

driven OSD (On Screen Display) system. A convenient Auto Scan feature also
permits automatic scanning and monitoring of the activities of all computers
running on the installation one by one.
Since a single console manages all of the computers on your installation, a
CS-1708 / CS-1716 KVM switch setup: (1) eliminates the expense of having to
purchase a separate keyboard, monitor, and mouse for each computer; (2) saves
all the space those extra components would take up; (3) saves on energy costs;
and (4) eliminates the inconvenience and wasted effort involved in constantly
moving from one computer to another.
Features
wA single KVM console (USB Keyboard, Monitor, and USB Mouse)
controls 8 (CS-1708 ) or 16 (CS-1716 ) computers - daisy chain up to 31
additional units - control up to 256 or 512 computers from a single console
wEasy installation - no software required
wHot pluggable - add or remove computers for maintenance without
powering down the switch - port names are automatically reconfigured
when the station sequence is changed
wLED Display For Easy Status Monitoring
wAuto Scan feature for monitoring user-selected computers
wConvenient computer selection via Hotkeys and intuitive OSD menus
wOSD is mouse-driven for quick and efficient menu navigation - OSD port
list automatically expands when stations are added - OSD screen
automatically adjusts to resolution changes
wOSD or hotkey selection of the OS and keyboard language
wKeyboard and mouse emulation - computers boot even when the console
focus is elsewhere
wSupports Microsoft IntelliMouse and the scrolling wheel on most mice -
Supports Logitech and Microsoft wireless keyboards and mice
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CS-1708 / CS-1716 User Manual
2.

wMultimedia keyboard support
wAdministrator/User password authorization for enhanced security (PSP);
administrator synchronized confirmation between master and slave stations
wTwo types of logout - manual and timed
wSuperior video quality - 2048 x 1536; DDC2B
wDDC emulation - video settings of each computer is automatically adjusted
for optimum output to the monitor
wUpgradable firmware - all switches upgraded at the same time via the daisy
chain bus
wBackward compatible with the Master View CS-1216A KVM switch series
wCompatible with multiple operating platforms: PC, Mac, and Sun
wSupports: Windows 98 or higher; Mac OS8.6 or higher; Sun Blade
2000/100 (Solaris 8); Linux Red Hat 7.1 or higher
wRack mountable in 19" system rack (1U)
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Introduction
3.

Hardware Requirements
Console
wA VGA, SVGA, or Multisync monitor capable of the highest resolution that
you will be using on any computer in the installation.
wA USB mouse
wA USB keyboard
Computer
The following equipment must be installed on each computer:
wA VGA, SVGA or Multisync card.
wType A USB port.
Cables
Substandard cables may damage the connected devices or degrade overall per-
formance. For optimum signal integrity and to simplify the layout, we strongly
recommend that you use the high quality CS Custom Cable sets described below:
Cable Type Length Part Number
Daisy Chain 0.6m 2L-1700
Daisy Chain 1.8m 2L-1701
USB KVM 1.2m 2L-5201U
USB KVM 1.8m 2L-5202U
USB KVM 3.0m 2L-5203U
To purchase CS Custom KVM cable sets, contact your dealer.
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CS-1708 / CS-1716 User Manual
4.

Chapter 2.
Installation
CS-1708 / CS-1716 Front View
2 3
1
4
2 3
1
4
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5.

1. Port LEDs:
The Port LEDs provide status information about their corresponding CPU
Ports. There is one pair of LEDs for each Port. The one on the left is the On
Line LED; the one on the right is the Selected Port LED:
wAn On Line LED lights ORANGE to indicate that the computer attached
to its corresponding port is up and running.
wA Selected LED lights GREEN to indicate that the computer attached to
its corresponding port is the one that has the KVM focus. The LED is
steady under normal conditions, but flashes when its port is accessed
under Auto Scan Mode (see p. 35).
wWhen the CS-1708 is first powered on, the On Line and Selected LEDs
blink in sequence as the Switch performs a self-test.
2. Reset Switch:
Pressing this switch in performs a system reset. The switch is recessed and
must be pushed with a thin object - such as the end of a paper clip, or a ball
point pen.
3. Power LED:
The Power LED lights to indicate that the CS-1708 is powered up and ready
to operate.
4. Station ID LED:
The CS-1708’s Station ID is displayed here. If this is a Single Station
installation (see p. 9), or the First Station on a Daisy Chained installation
(see p. 11), the CS-1708 has a Station ID of 01.
On a Daisy Chained installation, the CS-1708 auto-senses its position and
displays the Station ID that corresponds to its place in the chain. (see Port
ID Numbering, p. 14 for details).
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CS-1708 / CS-1716 User Manual
6.

CS-1708 / CS-1716 Rear View
12
4
3 65 7
12
4
3 65 7
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Installation
7.

1. Daisy Chain Ports:
When Daisy Chaining Units, the cables plug in here. The port on the left is
the Chain In port; the one on the right is the Chain Out port.
2. CPU Port Section:
The cables that link to the computers plug in here. The shape of these
connectors has been specifically modified so that only cables designed to
work with this switch can plug in.
3. Cable Tie Slot:
If you want to use a cable tie to gather the cables together, you can run it
through this slot to attach it to the unit.
4. Power Jack:
The power adapter cable plugs in here.
5. Firmware Upgrade Port:
The Firmware Upgrade Cable that transfers the firmware upgrade data
from the administrator’s computer to the CS-1708 / CS-1716 (see p. 37),
plugs into this RJ-11 socket.
6. Firmware Upgrade Recovery Switch:
During normal operation and while performing a firmware upgrade, this
switch should be in the NORMAL position. See p. 43 for details about the
use of this switch.
7. Console Port Section:
If this is a Single Station installation, or if this is the First Station unit of a
daisy chained installation, your USB keyboard, monitor, and USB mouse
plug in here.
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CS-1708 / CS-1716 User Manual
8.

Installation
Before you Begin
Single Stage Installation
Refer to the installation diagrams on the next page as you perform the following
steps. The numbers in the diagrams correspond to the steps:
1. Plug your USB keyboard, monitor, and USB mouse into the Console Ports
located on the unit’s rear panel.
2. Use KVM cable sets to connect any available CPU Port to the video and
USB ports of the computers you are connecting up.
Note: 1. Two cable sets are supplied with this package; additional sets
require a separate purchase. See the Cables section on p. 4 for
details.
2. The shape of the 15-pin CPU Port connectors has been
specifically modified so that only KVM cables designed to work
with this switch can plug in.
3. Plug the power adapter cable into the switch’s Power Jack, then plug the
power adapter into an AC power source.
This completes the single stage installation, and you can turn on the power to the
computers.
1. Make sure that power to all the devices you will be connecting up
have been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function. Otherwise,
the switch will receive power from the computer.
2. To prevent damage to your installation make sure that all devices on
the installation are properly grounded.
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Installation
9.

12
2
3
2
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CS-1708 / CS-1716 User Manual
10.

Daisy Chaining
Tocontrol evenmorecomputers,upto 31additionalswitchescanbedaisychained
downfrom thefirstunit. Asmanyas512 computerscanbecontrolledfromasingle
console in a complete installation. Tables showing the relation between the
number of computers and the number of Master View CS-1708 / CS-1716 units
needed to control them are provided on p. 45 in the Appendix.
To set up a daisy chained installation, do the following:
1. Make sure that power to all the devices you will be connecting up has been
turned off.
2. Use a daisy chain cable set (described in the Cables section, p. 4), to
connect the Chain Out port of the parent switch to the Chain In port of the
child switch (First Station Out to Second Station In, Second Station Out to
Third Station In, etc.).
Note: You cannot use the Chain In port of the First Station Master View,
since it is the highest level parent.
3. Use KVM cable sets (described in the Cables section, p. 4), to connect any
available CPU Port on the CS-1708 / CS-1716 installation to the Keyboard,
Video and Mouse ports of the computers you are installing.
4. Repeat the above steps for any additional CS-1708 / CS-1716 units you
wish to add to the chain.
5. Power up the installation according to the following procedure:
a) Plug in the power adapter for the First Station.
Wait for the unit to ascertain its Station ID and display it on the Station ID
LED. (The Station ID for the First Stage unit is 01, the ID for the Second
Stage unit is 02, the ID for the Third Stage unit is 03, etc.).
b) Plug in the power adapters for each Station on the installation in turn
(Second Station, then Third Station, etc.).
In each case, wait for the Station ID to be ascertainedand displayed on the
current Station before plugging in the next one.
c) After all the Stations are up, power on the computers.
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Installation
11.

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CS-1708 / CS-1716 User Manual
12.

Hot Plugging
The CS-1708 / CS-1716 supports hot plugging - components can be removed and
added back into the installation by unplugging their cables from the ports without
theneedtoshuttheunitdown.Inorderforhotpluggingtoworkproperly,however,
the procedures described below must be followed:
Switching Station Positions:
You can switch station positions by simply unplugging from the old parent and
plugging into a new one.
Hot Plugging CPU Ports:
In order for the OSD menus to correspond to a CPU port change, you must
manually reconfigure the OSD to reflect the new port information. See
SCAN/SKIP MODE under the F3 SET function (p. 27), and the two Set Port
selections under the F4 ADM function (p. 29), for details.
Note: If the computer’s Operating System does not support hot plugging, this
function may not work properly.
Hot Plugging Console Ports:
The keyboard, monitor, and mouse can all be hot plugged. When hot plugging the
mouse:
1. You may unplug and replug the mouse (to reset the mouse, for example), as
long as you use the same mouse.
2. If you plug in a different mouse, all the stations and all the computers on the
installation must be shut down for 10 seconds, then restarted following the
Power Up Sequence described on p. 11.)
Note: If, after hot plugging there is no response to keyboard and/or mouse
input, perform a Keyboard and Mouse Reset by pressing in the Reset
switch (see p. 6).
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Installation
13.

Port ID Numbering
Each CPU port on a Master View installation is assigned a unique Port ID. The Port
IDis made up of two parts: a two-digit Station Number, and a two-digit Port Number:
wThe Station Number - reflects the switch’s position in the daisy chain
sequence. This corresponds to the number displayed on the front panel
Station ID LED.
wThe Port Number - reflects the port on the Station that the computer is
connected to.
wThe Station Number precedes the Port Number.
wStation and Port numbers from 1 - 9 are padded with a preceding zero, so
they become 01 - 09.
For example, a computer attached to Port 6 of Station 12 would have a Port ID
of: 12-06.
Powering Off and Restarting
Ifit becomes necessary to Power Off oneof the switches,unplugits power adapter
cable from the power jack.
Before starting it back up you must do the following:
1. Shut down all the computers that are attached to it.
Note: Unplug the power cords of any computers that have the Keyboard
Power On function. Otherwise, the switch will still receive power
from the computers.
2. Wait 10 seconds, then plug the power adapter back in.
3. After the CS-1708 / CS-1716 is up, Power On the computers.
Note: If you have shut down more than one Station, power up the highest
Station first and work your way down to the lowest one.
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CS-1708 / CS-1716 User Manual
14.