Atop SW550 Series User manual

SW550X Industrial Wireless Serial
Device Server Series
User’s Manual
v. 1.1
October, 2012

Atop Industrial Wireless Serial Device Server Series
SW550X
User Manual V 1.1
ii
Important Announcement
The information contained in this document is the sole property of Atop Technologies, Inc. and
is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc
products. No part of this publication is to be used for any other purposes, and is not to be
reproduced, copied, disclosed, transmitted, stored in a retrieval system, or translated into any
human or computer language, in any form, by any means, in whole or in part, without the prior
explicit written consent of Atop Technologies, Inc., offenders will be held liable for damages. All
rights, including rights created by patent grant or registration of a utility model or design, are
reserved.
Disclaimer
We have checked the contents of this manual for agreement with the hardware and software
described. Since deviations cannot be precluded entirely, we cannot guarantee full agreement.
However, the data in this manual is reviewed regularly and any necessary corrections included
in subsequent editions. Suggestions for improvement are welcomed. All other product names
referenced herein are registered trademarks of their respective companies.
Published and Printed by
Atop Technologies, Inc.
2F, No. 146, Sec. 1, Tung-Hsing Rd.
Jubei, Hsinchu 30261
Taiwan, R.O.C.
Tel:
886-3-5508137
Fax:
886-3-5508131
www.atop-tech.com
www.atop.com.tw
Copyright © 2011 Atop Technologies, Inc. All rights reserved. Technical data is subject to
change.

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Contents
Preface............................................................................................................1
1Introduction.............................................................................................4
1.1 Product Overview..................................................................................4
1.2 Features...................................................................................................5
2Getting Started........................................................................................6
2.1 Inside the Package................................................................................6
2.2 Front & Power Panels..........................................................................7
2.3 First Time Installation........................................................................10
2.4 User Interface Overview....................................................................11
2.5 Factory Default Settings....................................................................13
3Configuration........................................................................................16
3.1 Administrator Login ...........................................................................16
3.2 Operation Mode...................................................................................18
3.3 Overview................................................................................................19
3.3.1 Wireless Status.................................................................................. 20
3.3.2 Site Monitor ........................................................................................ 21
3.4 Network Settings.................................................................................23
3.5 Wireless.................................................................................................25
3.5.1 Basic Settings.................................................................................... 25
3.5.2 Advanced Settings............................................................................ 30
3.6 Serial.......................................................................................................32
3.6.1 COM Configuration........................................................................... 32
3.6.2 COM Configuration........................................................................... 33
3.6.3 COM Configuration: Advanced Settings..................................... 34
3.7 SNMP/ALERT Settings.......................................................................37
3.8 E-mail Settings.....................................................................................39

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3.9 Log Settings .........................................................................................40
3.9.1 System Log Settings........................................................................ 40
3.9.2 COM Log Settings............................................................................. 41
3.9.3 Event Log............................................................................................ 42
3.9.4 COM Datalog ...................................................................................... 43
3.10 System Setup.......................................................................................44
3.10.1 Date/Time Settings............................................................................ 44
3.10.2 Admin Settings.................................................................................. 45
3.10.3 Firmware Upgrade............................................................................. 46
3.10.4 Backup/Restore Setting................................................................... 47
3.10.5 Management List............................................................................... 48
3.10.6 Ping....................................................................................................... 49
3.11 Reboot and Restore Default Settings............................................50
4Link Modes and Applications ..............................................................51
4.1 Link Mode Configuration ..................................................................51
4.1.1 Link Mode: Configure SW550X as a TCP Server ...................... 52
4.1.2 Link Mode: Configure SW550X as a TCP Client........................ 57
4.1.3 Link Mode: Configure SW550X in UDP........................................ 61
4.2 Link Mode Applications.....................................................................65
4.2.1 TCP Server Application: Enable Virtual COM............................ 65
4.2.2 TCP Server Application: Enable RFC 2217 ................................ 66
4.2.3 TCP Client Application: Enable Virtual COM............................. 66
4.2.4 TCP Client Application: Enable RFC 2217.................................. 67
4.2.5 TCP Server Application: Configure SW550X as a Pair
Connection Master.............................................................................................. 67
4.2.6 TCP Client Application: Configure SW550X as a Pair
Connection Slave................................................................................................ 69
4.2.7 TCP Server Application: Enable Reverse Telnet ...................... 70
4.2.8 UDP Application: Multi-Point Pair Connection.......................... 71
4.2.9 TCP Server Application: Multiple TCP Connections ............... 73

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4.2.10 TCP Server Application: Multi-Point TCP Pair Connections. 74
4.3 Wireless Topology ..............................................................................75
4.3.1 Configure SW550X as a Wireless Ad-Hoc Peer ........................ 75
4.3.2 Configure SW550X as a Wireless Client in the Infrastructure
mode (PSK)........................................................................................................... 77
4.3.3 Click -2-Go .......................................................................................... 78
4.3.4 Configure SW550X as a Wireless Client in the Infrastructure
mode (PEAP-MSCHAPv2)................................................................................. 79
5VCOM Installation & Troubleshooting.................................................81
5.1 Enabling VCOM....................................................................................81
5.1.1 VCOM driver setup............................................................................ 84
5.1.2 Limitation ............................................................................................ 84
5.1.3 Installation .......................................................................................... 85
5.1.4 Uninstalling......................................................................................... 85
5.2 Enable VCOM Serial device servers and select VCOM in
Windows............................................................................................................86
5.2.1 Enable VCOM in Serial device servers........................................ 86
5.2.2 Running Serial/IP in Windows....................................................... 87
5.2.3 Configuring VCOM Ports................................................................. 90
5.3 Exceptions............................................................................................93
5.4 Using Serial/IP Port Monitor.............................................................99
5.4.1 Opening the Port Monitor ............................................................... 99
5.4.2 The Activity Panel............................................................................. 99
5.4.3 The Trace Panel............................................................................... 101
5.5 Serial/IP Advanced Settings...........................................................102
5.5.1 Using Serial/IP with a Proxy Server ........................................... 104
6Specifications .....................................................................................105
6.1 Hardware.............................................................................................105
6.2 Software Specifications ..................................................................115

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Emergency System Recovery...................................................................116
Warranty .....................................................................................................118

1
Preface
Purpose of the Manual
This manual supports you during the installation and configuring of the SW550X Series only,
as well as it explains some technical options available with the mentioned product. As such, it
contains some advanced network management knowledge, instructions, examples, guidelines
and general theories designed to help users manage this device and its corresponding
software; a background in general theory is a must when reading it. Please refer to the
Glossary for technical terms and abbreviations.
Who Should Use This User Manual
This manual is to be used by qualified network personnel or support technicians who are
familiar with network operations; it might be useful for system programmers or network
planners as well. This manual also provides helpful and handy information for first time users.
For any related problems please contact your local distributor, should they be unable to assist
you, please redirect your inquiries to www.atop.com.tw or www.atop-tech.com .
Supported Platform
This manual is designed for the SW550X Series and that model only.
Warranty Period
We provide a 5 year limited warranty for SW550X Series.
Manufacturers Federal Communication Commission Declaration of
Conformity Statement
Model: SW550X Series
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following

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two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may
cause undesired operation.
This device and its antenna(s) must not be co-located or operating in conjunction with any
other antenna or transmitter.
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
For product available in the USA/Canada market, only channel 1~11 can be operated.
Selection of other channels is not possible.
※
This device is restricted to indoor use when operated in the 5.15 to 5.25 GHz frequency range
use. FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to
reduce the potential for harmful interference to co-channel Mobile Satellite systems.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
European Community, Switzerland, Norway, Iceland, and Liechtenstein
Model: SW550X Series
Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC
This equipment is in compliance with the essential requirements and other relevant provisions
of 1999/5/EC.
The following standards were applied:
EMC—EN 301.489-1 v1.4.1; EN 301.489-17 v1.2.1
Health & Safety—EN60950-1: 2001; EN 50385: 2002
Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1
The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive
1999/5/EC has been followed.
This device also conforms to the EMC requirements of the Medical Devices Directive
93/42/EEC.
Note This equipment is intended to be used in all EUand EFTAcountries. Outdoor use may be
restricted to certain frequencies and/or may require a license for operation. For more details,
contact Cisco Corporate Compliance.

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European Union
This system has been evaluated for RF exposure for Humans in reference to the ICNIRP
(International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was
based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base stations
and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or
reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from
300 MHz to 40 GHz. The minimum separation distance from the antenna to general bystander
is 20cm (7.9 inches).
UL Notice for Power supplier
The SW550X Series products are intended to be supplied by a Listed Power Unit marked with
“LPS” (Limited Power Source), or “Class 2” and output rate of 9~48 VDC, 1.0 A minimum, or
use the recommended power supply listed in “Optional Accessories”.

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1 Introduction
1.1 Product Overview
The SW550X Industrial Wireless Serial Device Server is the newest in our wireless series
designed to provide connectivity to clients and serial devices creating a complete solution for
your wireless networking.
As an example, you can connect serial devices to our Wireless Serial Server and connect
these two to a Wireless device; this example illustrates how to connect serial devices to a
local area network or a backbone network, Fig. 1. 1. The SW550X series provide several
functionalities to support mobile and wireless networking.
Fig. 1. 1

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1.2 Features
The SW550X Series is our latest addition to our Industrial Wireless products; its small size but
powerful architecture makes it a perfect choice for industrial/manufacturing needs in which
size is a decisive factor. It rewards our customers with superb connectivity withstanding all the
harshness in your environment of choice. Among its many characteristics, we could mention:
5 GHz frequency support to reduce interference on 2.4 GHz with other wireless devices.
Dual antenna design that offers better wireless coverage and reduces wireless blind
spots.
Caution
Beginning from here there will be extreme caution exercised.
Never install or work on electrical or cabling during periods of lighting activity. Never
connect or disconnect power when hazardous gases are present.
WARNING: Disconnect the power and allow to cool 5 minutes before touching.

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2 Getting Started
2.1 Inside the Package
Inside the product purchased you will find the following items:
Table 2. 1
Item
Quantity
Description
SW550X
1
Industrial Wireless Serial Device Server
Antenna
2
3~5 dBi antenna
TB3
1
3-pin 5.08mm lockable Terminal Block
TB5
1
5-pin 5.08mm lockable Terminal Block (SW5501-TB/SW5501-Sis only)
TB5
2
5-pin 5.08mm lockable Terminal Block (SW5502-TB/SW5502-Sis only)
Installation Guide + Warranty Card
1
Din Rail Kit
1
Already mounted to the device
CD (Utilities)
1
Inside you will find:
User’s Manual
Installation Guide
Serial Manager© Utility
Note: Please notify your sales representative if any of the above items is missing or damaged in any form upon
delivery. If your sales representative is unable to satisfy your enquiries, please contact us directly.

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2.2 Front & Power Panels
The Front, and Power panels, are as follow:
`
Fig. 2. 1
Fig. 2. 2
Fig. 2. 3

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Fig. 2. 4
Fig. 2. 5
Note: the following front panel figures correspond to the following models.
Model
Figure
SW5501
Fig. 2. 1
SW5502
Fig. 2. 2
SW5501-TB / SW5501-Sis
Fig. 2. 4
SW5502-B / SW5502-Sis
Fig. 2. 5

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The Rear panel (where you can mount the device on a rail or to the wall), looks as in Fig. 2. 6,
a simple mounting instruction is given on Fig. 2. 7.
Fig. 2. 6
Fig. 2. 7

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2.3 First Time Installation
Before installing the device, please adhere to all safety procedures described below, Atop will
not be held liable for any damages to property or personal injuries resulting from the
installation or overall use of the device. Do not attempt to manipulate the product in any
way if unsure of the steps described here2, in such cases please contact your dealer
immediately.
1 Prepare the necessary cables, DC adapter, power cord, LAN cable, serial cable, etc.; do
not connect the unit yet.
2 Install both antennas to the SMA connectors.
3 Proceed then to plug the power source to the unit, starting from the ground and then the
terminal block.
4 Place the device in the desired location and connect it to the LAN via an Ethernet cable
with an RJ45 connector.
5 Connect your computer to the LAN network. Default configurations will be addressed
later on Sec. 2.5.
Note2:remember to please consult your Hardware Installation Guide when attempting an installation. Also, please
follow all safe procedures when doing so.

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2.4 User Interface Overview
The SW550X Series is designed as a Wireless Client with the ability to choose between two
different WLAN and LAN networks, its user interface is designed intuitively for ease of use to
suit the customer needs. The web configuration appears as follows, Fig. 2. 8.
Fig. 2. 8

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On the left side, a menu-tree appears with all the modes and options available (Fig. 2. 9), while
on the right side of your screen the contents of each mode/option will be displayed in a
graphical state. For more information on each selection please refer to each option’s Section
throughout the manual.
Fig. 2. 9

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It is also worth noting that as a first step to view your device’s overall settings, you should use
Serial Manager© (the utility provided in the CD). There will be however, three buttons which
will be present during almost each section, Table 2. 2.
Table 2. 2
Button
Function
Saves and apply the current configuration input on the page.
As the caption implies, it applies the current configuration until the device
is restarted.
Cancel the current configuration input and shows the original setting.
2.5 Factory Default Settings
Upon arrival, the device will be set as follows, note that the SW550X Series comes with two
different IP address for LAN and WLAN, Table 2. 3.
Table 2. 3
Interface
Device IP
Subnet mask
Gateway IP
DNS1
LAN
10.0.50.100
255.255.0.0
10.0.0.254
168.95.1.1
WLAN
192.168.1.1
255.255.255.0
192.168.1.254

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Once the device is connected to the network, you can use your browser to configure the
device. An authentication request will appear as in Fig. 2. 10.
Fig. 2. 10