Phonak Una CIC/MC User manual

User Guide
Una™

2
Contents
Welcome 5
Description 6
Preparation 8
Replacing the battery 8
Inserting Una in your ear 12
Removing Una from your ear 14
Operation 16
Switching O /OFF 16
Controlling the volume (optional) 18
Selecting a hearing program 19
Telecoil (optional) 20
EasyPhoneplus (optional) 21
Care and maintenance 24
Troubleshooting 27

3
ervice and Warranty 29
Compliance information 31
Information and description of symbols 32

4
This user guide is valid for:
Non wireless models
Una CIC/MC
Una ITC/HS
Una FS
Una FS P
The following table shows what battery you need for
your hearing aid model.
Model Zinc air battery size IEC AN I
(marking on package) code code
CIC/MC 10 (yellow) PR70 7005ZD
ITC/HS 312 (brown) PR41 7002ZD
FS 13 (orange) PR48 7000ZD
FS P 13 (orange) PR48 7000ZD

5
Welcome
Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the
world`s leading companies in hearing technology. Your
hearing aid offers the most modern digital hearing
technology currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able to enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
0459

6
햲
햳
햴
햸
햷
햲
햶
햴햳
햵
햷
햶
Description
Una CIC / MC
tandard Battery size 10
Una ITC / H
tandard Battery size 312

7
햴
햵
햲
햷
햶
햳
Una F
Una F Power
tandard Battery size 13
햲Protected Microphone Input
(2 on models with AudioZoom technology)
햳Battery compartment with ON/OFF
햴Program switch (optional)
햵Volume control (optional) with ON/OFF
햶Receiver ( ound outlet)
햷Custom made shell
햸Removal handle (Una CIC only)

8
Preparation
Replacing the battery
1) Remove the protective foil from the new battery.
2) Hold the hearing system with the battery
compartment upwards and open the battery cover.

9
3) Remove the old battery.
4) Insert the new battery. Please ensure that the “+”
sign on the battery (flat side) is on the same side as
the “+” sign on the battery cover.

10
Preparation
5) Gently shut the battery cover, until you feel it
“click” into place.

11
!
!
!
!
!
Replacing the battery
Handle the battery cover gently and do not use
excessive force.
Do not try to open the cover further than shown
on the drawing.
If there is any resistance when closing the cover,
ensure that the battery is correctly inserted.
The cover will not close if the battery is inserted
upside down.
When your hearing system is not in use, leave the
battery compartments open to allow any moisture
to evaporate.
We recommend to only use batteries which your
hearing care professional approves and sells.
Low battery warning
Your hearing aid will indicate with a double beep, that
the battery soon needs to be changed. You typically
have up to 30 minutes to change the battery, however
this can differ and might be considerably shorter. We
recommend that you always keep a spare battery on
hand.

12
Preparation
Inserting Una into your ear
If possible, select the mute mode (see page 15) before
insertion, to avoid whistling.
Alternatively, your hearing care professional may
have activated a delayed start-up timer. This function
delays the activation of the hearing system
(for 9 or 15 seconds) after the battery door was closed.
Before insertion, please ensure that you are using the
proper left and right hearing systems. Your hearing
systems are identified as follows:
Blue = left hearing instrument
Red = right hearing instrument

13
Grasp the hearing system between your thumb and
index finger, using the hand on the same side you wear
your hearing system. Insert it canal end first into
the ear canal. Tug gently on your ear lobe and push the
hearing system into the correct position.

14
Preparation
Removing Una from your ear
If possible, select the mute mode (see page 15) before
removing your Una to avoid whistling.
• Una with removal handle
Grasp the handle between your thumb and index
finger and pull the hearing system upwards out of
your ear.

15
• Una without a removal handle
Put your thumb behind your lobe, (just below the
hard cartilage) and gently press your ear upward
to push the hearing system out of the canal. In
order to help it along, make chewing movements
with your jaw.
Grasp the protruding
hearing system and remove it.

16
Operation
witching ON / OFF
(without volume control)
Switching O
The hearing system is switched O
when the battery cover is closed.
Switching OFF
To switch the hearing system OFF,
open the battery cover.

17
Note
Switching Una O /OFF with volume control see page 16
Your hearing care professional may have delayed the
activation of your Una hearing system after switching O
(9 or 15 seconds), in order to avoid any disturbance
when placing it in your ear. The activation is confirmed
by an acoustic signal.
Note
The mute mode may be used as a temporary OFF
function, allowing you to switch your hearing system
OFF for a short period of time (i.e. while inserting
or removing the instrument, short breaks etc.). Please
be aware that the mute mode still consumes some
energy from the battery.

18
Operation
Controlling the volume (optional)
and switching O / OFF (with volume control)
left right
up up
down down
Increase volume
Turn the volume control forwards.
Reduce volume
Turn the volume control backwards.
Note
A single beep indicates the default volume setting.

19
witching ON
Turn the volume control forwards slightly for both left
and right ears until a “click” is felt. Wait for about two
seconds until the instrument powers-up, then set the
volume as desired.
witching OFF
Turn the volume control backwards until a “click”
is felt.
Program switch (optional)
Pressing the program switch allows
toggling between the programs.

20
Operation
Enhanced program selection
Upon request, your hearing care professional can
program for you additional individual hearing programs
dedicated to specific hearing situations.
Important
Ask your hearing care professional to print out the
complete description of your individual hearing
programs and how to access them with your program
switch.
Telecoil (T-coil) (optional)
Your hearing care professional may have activated a
T-coil in your Una hearing systems. The programs with
T-coil are used with telephones that are compatible
with hearing systems or with induction loop systems
(present in some school settings, theaters,
churches etc.).