Phonak Roger Focus II-312 User manual

Roger Focus II-312
User Manual
Roger Focus II-312

3
Your hearing device details
Model
cRoger Focus II-312
Battery size
312
Please ensure you use the correct type of battery in
your hearing device (zinc-air).
Your hearing device operates between 2.4 GHz–
2.48 GHz frequency range.Hearing device
Roger Focus II-312 2020
This user manual is valid for:

4
Your hearing device have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user manual carefully to make sure that
you understand and get the best out of your hearing
device. For more information about features and benets,
simply contact your hearing care professional.
Phonak – life is on
www.phonak.com
Contents
Your hearing device
1. Quick guide
2. Parts of the hearing device
Using the hearing device
3. Left & right hearing device markings
4. On/O
5. Batteries
6. Putting on the hearing device
7. Removing the hearing device
8. Multi-function button with indicator light
9. Connectivity overview
Further information
10. Care and maintenance
11. Exchanging the earpiece
12. Service and warranty
13. Compliance information
14. Information and description of symbols
15. Troubleshooting
16. Important safety information
6
8
9
10
11
16
17
18
20
21
24
28
30
36
40
42

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On/O
Multi-function button with indicator light
For tamperproof battery door instructions
refer to chapter 5.2.
OOn
1. Quick guide
Left & right hearing device markings
Changing batteries
Blue marking for left hearing device.
Red marking for right hearing device.
1.
Remove the
sticker from the
new battery and
wait two minutes.
2.
Open the battery
door. For
tamperproof
battery doors
refer to chapter
5.2.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
The button has several functions.
It functions as a volume control and
volume control lock.

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2. Parts of the hearing device
The following picture shows the hearing device described
in this user manual.
Roger Focus II-312
Multi-function
button with
indicator light
SlimTube
Earpiece:
Dome (detachable)
Anchor
Battery door
3. Left & right hearing device
markings
There is a red or blue marking to tell you if it is a left or a
right hearing device.
Blue marking for left hearing device.
Red marking for right hearing device.

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4. On/O
The battery door is also the on/o switch. To open
tamperproof battery doors refer to chapter 5.
1.
Closed battery door =
hearing device is on.
2.
Open battery door =
hearing device is o.
When you switch on the hearing device you may hear
a start-up melody.
5. Batteries
2.
Open the
battery door.
3.
Place battery in the battery
door with the “+” symbol
facing upwards.
1.
Remove the sticker
from the new
battery and wait
two minutes.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol is
facing upwards. If the battery is not inserted correctly,
the hearing device will not work and the battery door
can be damaged.
5.1 Insert battery (standard battery doors)
If the battery door is tamperproof continue to read the
important information below, and refer to specic
instructions in chapter 5.2 for inserting the battery.

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Replacement battery
This hearing device requires a size 312 zinc-air battery.
Model
Roger Focus II-312
Zinc-air
battery
size
312
Color
marking on
package
brown
IEC
code
PR41
ANSI
code
7002ZD
Please ensure you use the correct type of battery in
your hearing device (zinc-air). Please also read chapter
16.2 for further information on product safety.
Low power: You will hear two beeps when the battery is
low. You will have approximately 30 minutes to change
the battery. We recommend that you always have a
new battery on hand.
2.
Use the tool as leverage
to open the battery door
by pulling the door with
the tool in the direction
of the green arrow.
1.
Place the tip of the tool in
the small hole at the
bottom of the hearing
device.
5.2 Insert battery with a tamperproof battery door
This hearing device can be tted with a tamperproof
battery door if needed for safety reasons (children below
36 months).
Opening the battery door

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2.
Place battery in the
battery door with the “+”
symbol facing upwards.
1.
Remove the sticker from
the new battery and wait
for 2 minutes.
Inserting the battery Closing the battery door
The battery is only
tamperproof when the
battery door is closed
correctly. Always check
after closing, that the
battery door cannot be
opened by hand.

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6. Putting on the hearing device
1.
Place the hearing device behind
your ear.
2.
Insert the earpiece into your
ear canal.
3.
If there is an anchor attached to
the earpiece, tuck it into the bowl of
your ear to secure your hearing
device.
7. Removing the hearing device
Pull on the bend of the
SlimTube and remove the
hearing device from behind
the ear.

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8. Multi-function button with
indicator light
It functions as a volume control and
a volume control lock. Increase the
volume with a short press of the
upper part of the button. Decrease
the volume with a short press of the
bottom part of the button.
To lock the button, press the upper
part of the button for 5 secs.
To unlock the button, press the
upper part of the button for 5 secs.
The multi-function button has several functions.
Indicator light
Parents and caregivers of infants and young children can
easily be informed about the hearing device status with
the indicator light. The indicator light is integrated in the
multi-function button and shows the status of the hearing
device as long as it is powered on.
* Low battery alert is initiated approx. 30 minutes before the battery needs to be changed. It is
recommended that you always have a new battery available.
** There is no light when the volume control is locked.
*** Consult the quick guide delivered with the hearing device for information regarding beep
notications and using the Phonak remote control.
Status hearing device*** Indicator light pattern
cLocking multi-function
button **
Double blink
cUnlocking multi-function
button
Single blink
cLow battery * Continuous blink
cVolume level change (either
initiated by a remote control
or by the multi-function
button)
Single blink per
volume change
cMid-volume Solid green
cRoger microphone connecting
the device
Single blink
cVolume max or Volume min
reached
Double blink