Starkey RIC 10 User manual

RIC
(Receiver-In-Canal)
OPERATIONS MANUAL

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Select Hearing Instrument
Size 10 Battery - Yellow
Size 312 Battery - Brown
Size 312 Battery - Brown
Size 13 Battery - Orange
Size 312 Battery - Brown
Size 312 Battery - Brown
Select Instrument Controls
Automatic Volume Control p. 16
Adjustable Volume Control p. 16-17
Multimemory p. 18
Combined Volume and Multimemory Control p. 18
Size 13 Battery - Orange

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Table of Contents
Overview
RIC 10 Overview 4
Micro RIC 312 Overview 5
RIC 312 Overview 6
RIC 13 Overview 8
Preparation
Batteries 10
Battery Indicators 12
Tamper Resistant Battery Compartment 12
Insertion and Removal 14
Operation
On & Off 16
Volume Control 16
Volume Settings 17
Multimemory 18
Telephone Use 19
Manual Switching 20
Direct Audio Input (DAI) 22
Multiflex Tinnitus 24
Accessories
Wireless Accessories 26
Hearing System Care
Instrument Care 27
Hear Clear 27
Service and Repair 28
Troubleshooting Guide 29
Tips for Better Communication
For You 30
For Your Family and Friends 31
Safety Information 34
FDA Information 34
FCC Information 40

4
Features, Controls and Identification
Your hearing system controls include:
42
13
5
7
10
6
8
9
11 12
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Control Surface Switch
6. Battery Compartment
(on/off control), Location of
serial number, Location of left/right
side device indicator
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Custom Earmold (optional)
12. RIC Custom Power
Earmold (optional)
RIC 10 Overview

5
Features, Controls and Identification
Your hearing system controls include:
Features, Controls and Identification
Your hearing system controls include:
Micro RIC 312 Overview
*Look may vary
IMPORTANT NOTE: The micro RIC 312 includes a Multiflex Tinnitus
Technology feature that can be enabled.
Multiflex Tinnitus is turned ON in my hearing system. See page 24.
11 12
42
13
5
7
10
6
8
9
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones*
5. Push Button Switch or Rotary
Volume Control
6. Battery Compartment
(on/off control), Location of serial
number, Location of left/right
side device indicator
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Custom Earmold
(optional)
12. RIC Custom Power
Earmold (optional)

6
RIC 312 Overview
Features, Controls and Identification
Your hearing system controls include:
7
10 6
8
9
42
13
5
11 12
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Rocker Switch
6. Battery Compartment
(on/off control),
Location of serial number, Location
of left/right side device indicator
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Custom Earmold
(optional)
12. RIC Custom
Power Earmold
(optional)

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RIC 312 Overview
Features, Controls and Identification
Your hearing system controls include:
42
13
5
7
10 6
8
9
11 12
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button Switch
6. Battery Compartment
(on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right side
receiver indicator
10.Instant Fit Earbud
11.Custom Earmold
(optional)
12.RIC Custom
Power Earmold
(optional)

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RIC 13 Overview
11 12
42
13
5
7
10 6
8
9
11
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Control Surface Switch
6. Battery Compartment
(on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10.Instant Fit Earbud
11.Location of left/right side
device indicator
12.Custom Earmold
(optional)
13.RIC Custom
Power Earmold
(optional)

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RIC 13 Overview
42
13
5
7
10 6
8
9
11
11 12
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button Switch
6. Battery Compartment
(on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Location of left/right side
device indicator
12. Custom Earmold (optional)
13. RIC Custom
Power Earmold
(optional)

10
Preparation
Batteries
Your hearing system uses a battery as its power source. This
battery size can be identified by the orange (13), brown (312),
or yellow (10) color code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side of the battery)
with the “+” on the battery door.
5. Close the battery door.

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Preparation
1
3
2
4
5

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Battery Indicators
An indicator will sound when the battery voltage is low. You have
approximately five minutes* to replace the battery. An indicator
will sound just before the battery stops working.
* Actual time between low battery indicator and shut down will vary
depending on environmental noise levels and brand of battery used.
Tamper Resistant Battery Compartment
To lock the battery door:
Use an appropriate tool to slide the
recessed switch to the left until it
“clicks” and the colored mark is
visible.
To unlock the battery door:
Slide the recessed switch to the right
until it “clicks” and the colored mark
disappears.
Locking the door is not required for
operation.
My hearing instrument has a tamper resistant battery
compartment. See below.
Preparation

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Preparation
Warnings
Batteries are dangerous if swallowed. To help prevent
the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can easily
be swallowed
NATIONAL BUTTON BATTERY INGESTION HOTLINE:
202-625-3333
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT;
this could result in serious damage; if the door
will not close securely, check that the battery
is inserted correctly.
• Do not open the battery door too far or damage is likely
to occur.
• Dispose of used batteries immediately in the proper waste
or recycling container.
• Batteries vary in size and performance. Your hearing care
professional is your best source for lifespan estimates and
verification that you are using the proper size and type.

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Figure 1
Figure 2
Figure 3
Preparation
Insertion and Removal
To insert the earbud or earmold:
1. Hold the cable at the bend in front
of the receiver with your thumb and
forefinger. Gently insert the receiver
into your ear canal (fig. 1).
2. Wrap the hearing instrument over
the top of your ear, carefully placing
it behind your ear (fig. 2).
3. Place the retention lock inside the
bowl of your ear (fig. 3).
To remove the earbud
or earmold:
1. Remove the retention lock from the
bowl of your ear.
2. Remove the hearing instrument
from behind your ear.
3. Grasp the receiver with your thumb
and forefinger. Gently pull out of
your ear canal.
Do not pull with the hearing instrument
case as this may damage the connection.

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Preparation
Helpful Hints
• Minor irritation and inflammation may occur as your ear
becomes accustomed to having an object in it; if so,
please contact your hearing care professional.
• If an actual allergic reaction occurs, alternative earmold
materials are available; contact your hearing care
professional.
• Severe swelling, discharge from the ear, excessive wax or
other unusual conditions warrant immediate consultation
with a physician.

16
Operation
On & Off
To turn ON: Insert a battery and completely close
the battery door.
To turn OFF:Open the battery door until the battery is no longer
touching the battery contacts.
Your instrument has a Power-On delay and may require a few
seconds to power on. You may hear a tone series indicating that
your device is fully powered on.
Volume Control
Automatic Volume Control
Your hearing system has been set to a specific volume level by
your hearing care professional. If sounds are generally too loud or
too soft, please contact your hearing care professional for advice
and adjustment.
Adjustable Volume Control
Push Button/Control Surface Volume Control
Your hearing system uses the control surface/push button to
control volume. To change volume, press then release the control
surface/push button.
Rocker Switch Volume Control
Your hearing system uses the rocker switch to
control volume. To increase volume, press then
release the top part of the switch. To decrease
volume, press then release the bottom part of
the switch.

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Operation
Volume Level Tone
Level 5 (More volume) Five beeps plus tone
Level 4 Four beeps
Level 3 (Power on volume level) Three beeps
Level 2 Two beeps
Level 1 (Less volume) One beep plus tone
Volume Level Tone
Optimal volume setting One beep
Rotary Volume Control
Your hearing system uses a rotary volume control to
adjust volume. Turn the wheel up (higher number)
to increase volume. Turn the wheel down (lower
number) to decrease volume.
Volume Settings
Some hearing systems can be set for the
Right device to increase the volume and the
Left device to decrease the volume. Ask your
hearing care professional if this setting would
benefit you.
Push Button/Rocker Switch/Control
Surface Volume Control
Rotary Volume Control

18
Operation
Multimemory
Your hearing care professional may be able to set up to four
hearing programs for you. These additional programs are
accessed by pressing the control surface/push button/rocker
switch.
When you press the control surface/push button/rocker switch,
you may hear an alert indicating the device has changed to the
next program. Ask your hearing professional about your specific
hearing programs.
Combined Volume and Multimemory Control
Your hearing device is set up to adjust volume and programs.
To adjust volume, press then release the switch. To change
programs, press and hold the switch. The hearing aid will cycle
through the programs and present indicators. Release the switch
when you are at the desired program.

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Operation
My hearing instruments have the following
telephone setting(s):
Automatic Telephone. See below.
Automatic Telecoil. See below.
Telecoil and Manual Switching.
(Program # ____________________ ).
None
Telephone Use
Some hearing instruments are equipped with tools to help you
effectively communicate on the telephone. Ask your hearing
professional about your telephone solution.
Automatic Telephone and Automatic Telecoil
These options activate the telephone response automatically
when used with a hearing aid compatible telephone. To use,
place the telephone receiver on your ear as you normally would
and the hearing instrument will select the telephone setting. It
might be necessary to move the telephone receiver slightly to
find the best reception.
Once the telephone is removed from the ear, the hearing
instrument will switch back to the normal listening mode.
NOTE: Consult with your hearing professional if your device
does not seem to switch to the telephone setting automatically.

20
Operation
Manual Switching
Manual switching allows you to switch
the devices to telephone mode when
needed.
Ask your hearing professional which
program you should access for manual
telephone use.
General Telephone Use
Some hearing instruments work best
by holding the phone close to, but
not fully covering your ear. In some
instances, if you encounter whistling
(feedback), tilt the receiver at an angle
until the whistling stops. Additionally,
the hearing instrument in the non-
phone ear (ear opposite the phone)
may switch to a telephone setting
to reduce background sounds. Your hearing professional can
provide instructions and techniques for your specific needs.