AudioCodes Mediant 4000 E-SBC Assembly instructions

Mediant™ 4000 E-SBC
Enterprise Session Border Controller
High-Availability System
Version 6.6
September 2013
Document # LTRT-41503
Hardware Installation Manual

Version 6.6 3 September 2013
Hardware Installation Manual Contents
Table of Contents
1Introduction .........................................................................................................7
2Unpacking the Device.........................................................................................9
3Physical Description.........................................................................................11
3.1 Physical Dimensions..............................................................................................11
3.2 Front Panel Description..........................................................................................11
3.2.1 Fan Tray Module......................................................................................................12
3.2.2 Power Supply Modules............................................................................................12
3.2.2.1 Power LED Description............................................................................13
3.2.3 E-SBC Module.........................................................................................................13
3.2.3.1 Ports Description......................................................................................13
3.2.3.2 LEDs Description......................................................................................14
3.2.4 Media Processing Module.......................................................................................16
3.3 Rear Panel Description..........................................................................................17
4Mounting the Device.........................................................................................19
4.1 Desktop Mounting..................................................................................................19
4.2 19-Inch Rack Mounting..........................................................................................20
4.2.1 Mounting in a 19-inch Rack using a Pre-Installed Rack Shelf.................................21
4.2.2 Mounting in a 19-inch Rack using Front and Rear Brackets...................................21
5Cabling the Device............................................................................................25
5.1 Grounding the Device ............................................................................................25
5.2 Connecting the Ethernet Ports...............................................................................26
5.2.1 RJ-45 LAN Connector Pinouts ................................................................................26
5.2.2 Deployment of a Standalone Device.......................................................................27
5.2.3 Deployment of Two Devices for High Availability....................................................28
5.3 Connecting the Serial Interface to a Computer......................................................29
5.4 Connecting to Power..............................................................................................30
6Hardware Maintenance .....................................................................................31
6.1 Prerequisites..........................................................................................................31
6.1.1 Grounding the Device..............................................................................................31
6.1.2 Preventing Electrostatic Discharge Damage...........................................................31
6.1.3 Removing Kapton Tape before Installing Modules..................................................32
6.2 Replacing the E-SBC Module ................................................................................32
6.3 Installing the MPM..................................................................................................33
6.4 Replacing the Fan Tray and Power Supply Modules.............................................34

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List of Figures
Figure 3-1: Front Panel..........................................................................................................................11
Figure 3-2: E-SBC Module Ports...........................................................................................................13
Figure 3-3: E-SBC Module LEDs...........................................................................................................14
Figure 3-4: MPM LEDs ..........................................................................................................................16
Figure 3-5: Rear Panel ..........................................................................................................................17
Figure 4-1: Rubber Feet Locations........................................................................................................19
Figure 4-2: Rear Mounting Brackets Attached to Rear Rack Posts......................................................22
Figure 4-3: Attaching Rear Mounting Bracket Flange to Chassis' Rear-Side Mounting Holes.............22
Figure 4-4: Sliding the Rear Mounting Flanges into the Rear Mounting Brackets................................23
Figure 4-5: Fastening Rear Mounting Flange to Rear Mounting Bracket..............................................23
Figure 4-6: Front Mounting Brackets Flush and Aligned with Front Rack Posts...................................24
Figure 5-1: Grounding the Device..........................................................................................................25
Figure 5-2: Connecting the LAN Interface.............................................................................................26
Figure 5-3: Ethernet Port Pairs..............................................................................................................27
Figure 5-4: Cabling for 1+1 Ethernet-Port Redundancy (Example).......................................................27
Figure 5-5: Cabling for High Availability (Example)...............................................................................28
Figure 5-6: Serial Interface Cable Adapter and Connector Pinouts......................................................29
Figure 5-7: Connecting the Serial Interface...........................................................................................29
Figure 5-8: Connecting to Power...........................................................................................................30
Figure 6-1: Connecting ESD Wrist Strap to Chassis ESD Lug .............................................................31
Figure 6-2: Module Handle Partially Pulled Out (Top View)..................................................................32
Figure 6-3: Module Handle Pushed In (Top View) ................................................................................32
Figure 6-4: Extracted Blank AMC Module (Top View)...........................................................................33
Figure 6-5: Slot Assignment for MPM (and E-SBC Module) .................................................................33
List of Tables
Table 3-1: Physical Dimensions ............................................................................................................11
Table 3-2: Front-Panel Description........................................................................................................12
Table 3-3: Power Supply Module LED Description ...............................................................................13
Table 3-4: E-SBC Module Ports Description.........................................................................................14
Table 3-5: E-SBC Module LEDs Description.........................................................................................15
Table 3-6: MPM LEDs Description ........................................................................................................16
Table 3-7: Rear-Panel Description ........................................................................................................17
Table 5-1: RJ-45 Connector Pinouts .....................................................................................................26

Version 6.6 5 September 2013
Hardware Installation Manual Notices
Notice
This Installation Manual describes the hardware installation of AudioCodes Mediant 4000
Enterprise Session Border Controller (E-SBC).
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions. Before consulting this document, check the corresponding Release
Notes regarding feature preconditions and/or specific support in this release. In cases where
there are discrepancies between this document and the Release Notes, the information in the
Release Notes supersedes that in this document. Updates to this document and other
documents as well as software files can be downloaded by registered customers at
http://www.audiocodes.com/downloads.
© Copyright 2013 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: September-01-2013
Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, HD VoIP
Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open
Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect,
VoIPerfectHD, What’s Inside Matters, Your Gateway To VoIP and 3GX are trademarks or
registered trademarks of AudioCodes Limited. All other products or trademarks are property
of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and service are generally provided by AudioCodes’
Distributors, Partners, and Resellers from whom the product was purchased. For technical
support for products purchased directly from AudioCodes, or for customers subscribed to
AudioCodes Customer Technical Support (ACTS), contact [e-mail].
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Throughout this manual and unless otherwise specified, the term device refers to the
Mediant 4000 E-SBC.

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Mediant 4000 E-SBC
Related Documentation
Manual Name
SIP Release Notes
Mediant 4000 E-SBC User's Manual
Notes and Warnings
Warning: The device is an indoor unit and therefore, must be installed ONLY
indoors.
Warning: Installation of this device must be in a weather protected location of
maximum ambient temperature of 40°C.
Warning: Installation and service of this device must be made only by qualified
service personnel in restricted access locations and connected to an
earthed power socket.
Caution Electrical Shock
Do not attempt to open or disassemble this device. The device carries high
voltage. Contact with internal components may cause electrical shock and bodily
harm.
Warning: This device is intended to accommodate only AMC modules approved by
AudioCodes.
Warning: Modules may contain a non-rechargeable lithium battery. If you need to
replace the battery, replace it only with batteries of the same type and
manufacturer.
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any
comments (suggestions or errors) regarding this document, please fill out the
Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads.

Version 6.6 7 September 2013
Hardware Installation Manual 1. Introduction
1 Introduction
This document provides a hardware description of the Mediant 4000 (hereafter referred to
as device) and step-by-step procedures for cabling the device.
Note: For information on configuring the device, refer to the device's User’s Manual.

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Reader’s Notes

Version 6.6 9 September 2013
Hardware Installation Manual 2. Unpacking the Device
2 Unpacking the Device
Follow the procedure below for unpacking the carton in which the device is shipped.
To unpack the device:
1. Open the carton and remove the packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
•Two AC power cables.
•Four anti-slide bumpers for desktop installation.
•Adjustable Rear-Rack Mounting Bracket Kit for mounting the chassis in a 19-inch
rack
•Two-meter serial interface cable adaptor.
5. Check, retain and process any documents.
If there are any damaged or missing items, notify your AudioCodes sales representative.

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Reader's Notes

Version 6.6 11 September 2013
Hardware Installation Manual 3. Physical Description
3 Physical Description
This section provides a physical description of the device.
3.1 Physical Dimensions
The device's physical dimensions are listed in the table below.
Table 3-1: Physical Dimensions
Item Description
Enclosure 4/8-slot, 1U chassis
Dimensions (H x W x D) 1U x 19” (444 mm) x 14” (355 mm)
Weight Approx.11.7 lbs (5.3 kg)
Environmental Operational: 0 to 40°C (32 to 104°F)
Storage: -20 to 70°C (-4 to 158°F)
Relative Humidity: 10 to 85% non-condensing
3.2 Front Panel Description
The device's front panel is shown in the figure below and described in the subsequent
table.
Figure 3-1: Front Panel
Note: The figure above provides only an example of the Mediant 4000 hardware
configuration; module slot locations and type of modules (e.g., Media Processing
Module) depend on the ordered hardware configuration.

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Table 3-2: Front-Panel Description
Item # Component Description
1 Fan Tray module with a schematic displayed on its front panel showing the
chassis' slot numbers. For more information on this module, see Section 3.2.1
on page 12.
The figure below shows the location of the Fan Tray module, Power Supply
modules, and chassis slot numbers:
2 Power Supply module No. 2. For more information, see Section 3.2.2 on page
12.
3 Power Supply module No. 1. For more information, see Section 3.2.2 on page
12.
4 Slots 1-2, shown covered with blank AMC modules for unused AMC slots.
These slots house the optional, Media Processing Module (MPM).
Note: The MPM is a customer-ordered item.
5 Slots 3-4, covered with blank AMC modules for unused AMC slots.
Notes:
If you purchased this device in an initial release, Slots 3-4 may be
occupied by the E-SBC CPU AMC module (instead of Slots 5-6).
If this slot is occupied by the E-SBC CPU AMC module and you have
subsequently purchased the MPM, you must re-locate the E-SBC module
to Slots 5-6 instead.
6 Slot 5-6 with E-SBC CPU AMC module (hereafter referred to as E-SBC),
providing CPU, serial interface, and Ethernet interface functionalities. For
more information, see Section 0 on page 13.
Note: If you purchased this device in an initial release, the E-SBC module
may be occupied in Slots 3-4 (instead of Slots 5-6).
7 Slots 7-8, covered with blank covers for unused AMC slots.
Note: These slots are currently reserved for future use.
3.2.1 Fan Tray Module
The Fan Tray module contains six integrated fans which cool the device's internal
components. The Fan Tray module draws in air through a perforated grill on the left side of
the chassis. The incoming air passes through the entire set of modules, cooling each one,
and then exits the device through perforated vents on the right side of the chassis.
The front panel of the module provides a label showing the chassis slot assignments for
the different modules.
3.2.2 Power Supply Modules
The chassis houses up to two Power Supply modules for providing power load sharing and
AC power redundancy in case of failure of one of the Power Supply modules. Each module
provides an AC power inlet on the rear panel of the chassis for connection to an electrical
power outlet.

Version 6.6 13 September 2013
Hardware Installation Manual 3. Physical Description
3.2.2.1 Power LED Description
Each Power Supply module provides a POWER LED on its front panel which indicates the
status of the power supply, as described in the table below.
Table 3-3: Power Supply Module LED Description
Color State Description
Green On Power supply is operating correctly.
- Off Failure / disruption in the AC supply, or the power is currently not
being supplied to the device through the AC power supply entry.
3.2.3 E-SBC Module
The E-SBC module provides the main functionalities of the device. These functionalities
include the central processor unit (CPU), Ethernet port interfaces, serial interface, and a
reset pinhole button. The E-SBC module is installed in Slots 5-6 (see note below).
Note: If you purchased your Mediant 4000 in an initial release, your device may have
been shipped with this module housed in Slots 3-4. If this is the case and you
have subsequently purchased the Media Processing module (MPM), you must
re-locate the E-SBC module to Slots 5-6.
3.2.3.1 Ports Description
The E-SBC module provides various port interfaces as shown in the figure below and
described in the subsequent table.
Figure 3-2: E-SBC Module Ports

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Table 3-4: E-SBC Module Ports Description
Item # Label Description
1 Reset pinhole button:
To reset the device, press the button for at least 1 second but no
longer than 10 seconds.
To reset the device to factory defaults, press the button for at least
12 seconds but no longer than 25 seconds.
2 IOIO RS-232 port for serial communication with a computer.
3 - Pinhole button (reserved for future use).
4 - Handle of AMC module for installing and removing the module.
5 - LAN sub-module, providing eight, 1000Base-T (Gigabit) Ethernet ports
for connecting to the IP network. The Ethernet ports operate in pairs,
where one port is active and the other standby, providing 1+1 Ethernet
redundancy. These ports support half- and full-duplex modes, auto-
negotiation, straight-through and crossover cable detection.
3.2.3.2 LEDs Description
The E-SBC module provides LEDs for indicating various operating status, as described in
the table below.
Figure 3-3: E-SBC Module LEDs

Version 6.6 15 September 2013
Hardware Installation Manual 3. Physical Description
Table 3-5: E-SBC Module LEDs Description
Item # LED Color State Description
1 Green On Module in service
- Off Module out of service
2 - Off During booting up state
Red On Booting up phase / fault detected in module
Green On Normal operation
3 - Off During booting up state
Green On Application running in Standalone state
Flashing Application running in High Availability (HA)
Active state
Yellow On Application is starting Boot / synchronizing
HA
Flashing Application is running in HA Redundant state
4 Red On Out of service
- Off Normal operation
5 Left LED
on
Ethernet
Ports
Green On Ethernet link established.
Flashing Data is being received or transmitted
(activity) on the Ethernet port.
- Off No Ethernet link.
6 Right LED
on
Ethernet
Ports
Orange On 1000Base-T (Gigabit) Ethernet link
established.
- Off No Ethernet link or 100Base-Tx link
established.
7 Blue On Blue hot-swap LED indicating that the AMC
module can be fully removed or inserted.
Note: Do not remove the module before this
LED turns blue.
- Off The module insertion process is complete.

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3.2.4 Media Processing Module
The Media Processing module (MPM) is an optional, customer-ordered module that
provides additional digital signaling resources (DSP) required for transcoding call sessions.
The addition of this module increases the maximum number of sessions that can undergo
transcoding.
The MPM is an AMC-based module that is installed in Slots 1 and 2.
Notes:
•If you are installing the MPM, the device must be powered off during
installation. For more information, see Section 6.3 on page 33.
•The serial port and reset pinhole button are reserved for future use. Please
do not use these items.
The MPM provides LEDs for indicating various operating status, as shown in the figure
below and described in the subsequent table.
Figure 3-4: MPM LEDs
Table 3-6: MPM LEDs Description
Item # LED Color State Description
1 Green On Module in service
- Off Module out of service
Red On Booting up phase
Green On Normal operation
3 Green On Application running
Yellow On Application is starting boot up
- Off During booting up state
4 Red On Out of service
- Off Normal operation
5 Blue On Blue hot-swap LED indicating that the
module can be fully removed or inserted.
Note: Do not remove the module before this
LED turns blue.
- Off The module insertion process is complete.

Version 6.6 17 September 2013
Hardware Installation Manual 3. Physical Description
3.3 Rear Panel Description
The chassis rear panel is displayed in the figure below and described in the subsequent
table.
Figure 3-5: Rear Panel
Table 3-7: Rear-Panel Description
Item # Label Description
1 1 AC power supply inlet (100-240V~2.5A, 50-60 Hz) for
Power Supply module No. 1.
2 2 AC power supply inlet (100-240V~2.5A, 50-60 Hz) for
Power Supply module No. 2.
3 ESD Electrostatic Discharge (ESD) socket.
4 Protective earthing screw.

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Reader's Notes

Version 6.6 19 September 2013
Hardware Installation Manual 4. Mounting the Device
4 Mounting the Device
The device can be mounted in one of the following ways:

Placed on a desktop - see Section 'Desktop Mounting' on page 19

Installed in a standard, 19-inch rack - see Section ‘Rack Mounting' on page 20
Warning: The side panels of the chassis where the air vents are located must remain
unobstructed to ensure adequate airflow and prevent overheating inside
the chassis. Pay attention to wiring and cable routes to avoid blocking of
the ventilation openings.
4.1 Desktop Mounting
The device can be mounted on a desktop by attaching the four anti-slide bumpers
(supplied) to the underside of the device. Once you have attached these bumpers, simply
place it on a desktop in the desired position.
To attach the anti-slide rubber bumpers to the device:
1. Flip the device over so that its underside faces up.
2. Locate the four anti-slide grooves on the underside -- one on each corner.
Figure 4-1: Rubber Feet Locations
3. Peel off the adhesive, anti-slide rubber feet (supplied) and stick one in each anti-slide
groove.
4. Flip the device over again so that it rests on its underside with the rubber feet in
contact with the surface.

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4.2 19-Inch Rack Mounting
The device is designed to fit into a 19-inch industrial rack of 1 rack-unit height (1U). You
can mount it in the rack using any one of the following mounting options:

(Recommended) Mounting the chassis on a pre-installed shelf in a 19-inch rack – see
Section 4.2.1 on page 21

Mounting the chassis by attaching it directly to the 19-inch rack frame (posts) using
both the pre-installed front mounting brackets and the rear mounting brackets – see
Section 4.2.2 on page 21
Rack Mount Safety Instructions
When installing the chassis in a rack, implement the following safety instructions:
•Elevated Operating Temperature:If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may
be greater than room ambient temperature. Therefore, consideration should
be given to installing the equipment in an environment compatible with the
maximum ambient temperature (TA) of 40°C (104°F).
•Reduced Air Flow: Installation of the equipment in a rack should be such
that the amount of air flow required for safe operation on the equipment is
not compromised.
•Mechanical Loading: Mounting of the equipment in the rack should be
such that a hazardous condition is not achieved due to uneven mechanical
loading.
•Circuit Overloading: Consideration should be given to the connection of
the equipment to the supply circuit and the effect that overloading of the
circuits might have on over-current protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used
when addressing this concern.
•Reliable Earthing: Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections
other than direct connections to the branch circuit (e.g., use of power
strips.)