AudioCodes Mediant 500 Assembly instructions

Hardware Installation Manual
AudioCodes Mediant™ Family of Session Border Controllers
Mediant 500
Enterprise Session Border Controller (E-SBC)

Session Border Controllers 3 Mediant 500 E-SBC
Hardware Installation Manual Contents
Table of Contents
1Introduction....................................................................................................... 11
2Unpacking the Device ...................................................................................... 13
3Physical Description ........................................................................................ 15
3.1 Physical Dimensions..............................................................................................15
3.2 Front Panel Description..........................................................................................15
3.2.1 Ports and Buttons....................................................................................................15
3.2.2 LED Descriptions ....................................................................................................16
3.2.2.1 Operational Status LED...........................................................................16
3.2.2.2 LAN Interface LED...................................................................................17
3.2.2.3 E1/T1 LEDs .............................................................................................17
3.2.2.4 Power LED...............................................................................................17
3.3 Rear Panel Description ..........................................................................................18
4Mounting the Device ........................................................................................ 19
4.1 Desktop Mounting ..................................................................................................19
4.2 19-Inch Rack Mounting ..........................................................................................20
4.2.1 Using a Pre-installed Rack Shelf ............................................................................20
4.2.2 Using Mounting Brackets........................................................................................21
5Cabling the Device ........................................................................................... 23
5.1 Grounding the Device.............................................................................................23
5.2 Connecting to the LAN...........................................................................................24
5.3 Connecting to an ISDN PRI (E1/T1) Trunk ............................................................25
5.4 Connecting the Serial Interface to a PC.................................................................26
5.5 Connecting a USB Storage Device........................................................................27
5.6 Connecting to the Power Supply............................................................................28

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List of Figures
Figure 3-1: Front Panel..........................................................................................................................15
Figure 3-2: Rear Panel ..........................................................................................................................18
Figure 4-1: Location for Applying Rubber Feet......................................................................................19
Figure 4-2: Left Mounting Bracket.........................................................................................................21
Figure 4-3: Right Mounting Bracket.......................................................................................................21
Figure 4-4: Attaching the Mounting Brackets ........................................................................................22
Figure 5-1: Earthing the Device.............................................................................................................23
Figure 5-2: Cabling the LAN Ports.........................................................................................................24
Figure 5-3: RJ-48c Connector Pinouts for E1/T1 ..................................................................................25
Figure 5-4: Cabling E1/T1 Port..............................................................................................................25
Figure 5-5: RS-232 Cable Adapter........................................................................................................26
Figure 5-6: Cabling Serial Port ..............................................................................................................26
Figure 5-7: Connecting a USB Storage Device.....................................................................................27
Figure 5-8: Connecting to the Power Supply.........................................................................................28

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Hardware Installation Manual Contents
List of Tables
Table 3-1: Physical Dimensions ............................................................................................................15
Table 3-2: Front Panel Description........................................................................................................16
Table 3-3: STATUS LED Description ....................................................................................................16
Table 3-4: LAN LED Description............................................................................................................17
Table 3-5: E1/T1 LED Description.........................................................................................................17
Table 3-6: POWER LED Description.....................................................................................................17
Table 3-7: Rear Panel Description.........................................................................................................18
Table 5-1: RJ-45 Connector Pinouts for GbE........................................................................................24
Table 5-2: DB-9 to RJ-45 Serial Cable Connector Pinouts ...................................................................26
Table 5-3: Power Specifications............................................................................................................28

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Hardware Installation Manual Notices
Notice
This Hardware Installation Manual describes the hardware installation of AudioCodes
Mediant 500 Enterprise Session Border Controller (E-SBC).
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions.
Before consulting this document, check the corresponding Release Notes regarding feature
preconditions and/or specific support in this release. In cases where there are discrepancies
between this document and the Release Notes, the information in the Release Notes
supersedes that in this document. Updates to this document and other documents as well as
software files can be downloaded by registered customers at
http://www.audiocodes.com/downloads.
© Copyright 2016 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: August-15-2016
Trademarks
AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s
Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP,
3GX, VocaNOM and CloudBond 365 are trademarks or registered trademarks of
AudioCodes Limited All other products or trademarks are property of their respective
owners. Product specifications are subject to change without notice.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for
AudioCodes products and for contact information, please visit our Web site at
www.audiocodes.com/support.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Throughout this manual, unless otherwise specified, the term device refers to Mediant 500
E-SBC.

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Related Documentation
Document Name
SIP Release Notes
Mediant 500 E-SBC User's Manual
CLI Reference Guide
General Notes
Note: Open source software may have been added and/or amended for this product. For
further information, please visit our website at http://audiocodes.com/support or contact
your AudioCodes sales representative.
Warnings and Safety Information
Warning: The device is an INDOOR unit and thus, must be installed only indoors. In
addition, Ethernet port interface cabling must be routed only indoors and must not exit
the building.
Caution Electrical Shock
Do not open or disassemble this device. The device carries high voltage and
contact with internal components may expose you to electrical shock and bodily
harm.
Warning: The device must be installed and serviced only by qualified service personnel.
Warning: For deployment in Finland, Sweden and Norway, the device must be installed
only in restricted access locations that are compliant with ETS 300253 guidelines
where equipotential bonding has been implemented.
Warning: Disconnect the device from the mains and Telephone Network Voltage (TNV)
before servicing.

Session Border Controllers 9 Mediant 500 E-SBC
Hardware Installation Manual Notices
Document Revision Record
LTRT Description
10388 Max. power consumption updated.
10389 Status LED flashing for upgrade; miscellaneous formatting.
10390 Operating environment specifications updated.
10391 AC power cable warning (Japanese).
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any
comments (suggestions or errors) regarding this document, please fill out the
Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads.
Your valuable feedback is highly appreciated.

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Session Border Controllers 11 Mediant 500 E-SBC
Hardware Installation Manual 1. Introduction
1 Introduction
This document provides a hardware description of the Mediant 500 E-SBC (hereafter
referred to as device) and step-by-step procedures for mounting and cabling the device.
The device supports the following interfaces:

Four Gigabit Ethernet (10/100/1000Base-T) LAN ports

Single E1/T1 port interface over a single copper wire pair (PRI interface is a customer-
ordered item

Two USB ports for optional, USB storage services

Serial console port (RJ-45) for device management
Notes:
•Hardware configurations may change without notice. Currently available hardware
configurations are listed in AudioCodes Price Book. For further enquiries, please
contact your AudioCodes sales representative.
•For information on configuring the device, refer to the device's User’s Manual.

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Hardware Installation Manual 2. Unpacking the Device
2 Unpacking the Device
Follow the procedure below for unpacking the carton in which the device was shipped.
To unpack the device:
1. Open the carton and carefully remove packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
•Four anti-slide bumpers for desktop installation
•Two mounting brackets for 19-inch rack mounting
•Serial cable adapter
•One AC power cable
5. Check, retain and process any documents.
If there are any damaged or missing items, notify your AudioCodes sales representative.

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Hardware Installation Manual 3. Physical Description
3 Physical Description
This section provides a physical description of the device.
3.1 Physical Dimensions
The device's physical dimensions and weight are listed in the table below:
Table 3-1: Physical Dimensions
Physical Specification Value
Dimensions (H x W x D) 4.37 (1U) x 31.0 cm x 21.0 cm (1.72 x 12.2 x 8.3 in.)
Weight 2.0 kg (4.4 lbs.)
Environmental Operational: 0 to 40°C (32 to 104°F)
Storage: -25 to 70°C (-13 to 158°F)
Humidity: 10 to 90% non-condensing
3.2 Front Panel Description
This section describes the device's front panel.
3.2.1 Ports and Buttons
The device's front panel is shown in the figure below and described in the subsequent
table.
Figure 3-1: Front Panel

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Table 3-2: Front Panel Description
Item # Label Description
1 POWER / STATUS LEDs indicating the status of the power and reboot/initialization. For
more information, see Section 3.2.2 on page 16.
2 // Reset pinhole button for resetting the device and optionally, for
restoring the device to factory defaults. To restore the device to
factory defaults, do the following:
With a paper clip or any other similar pointed object, press and hold
down the pinhole button for at least 12 seconds, but no longer
than 25 seconds
3 CONSOLE RJ-45 port for RS-232 serial communication
4 LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports for
connecting to LAN network (IP phones, computers, or switches).
These ports support half- and full-duplex modes, auto-negotiation,
and straight or crossover cable detection.
5 PRI Single E1/T1 port interface (RJ-48).
Note: PRI interface is a customer-ordered item.
6 USB Two USB 2.0 ports, which can be used, for example, for various
storage capabilities using an external USB hard drive or flash disk
(disk on key).
3.2.2 LED Descriptions
This section describes the LEDs provided on the front panel.
3.2.2.1 Operational Status LED
The STATUS LED indicates the operating status, as described in the table below.
Table 3-3: STATUS LED Description
LED
Color LED State Description
Green On Device is operational.
Fast
Flashing
Initial rebooting stage.
Software upgrade (.cmp file) in process (currently supported
only by Software Version 6.8).
Red On Boot failure.
- Off Advanced rebooting stage.

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Hardware Installation Manual 3. Physical Description
3.2.2.2 LAN Interface LED
Each Ethernet port provides a LED for indicating LAN operating status, as described in the
table below.
Table 3-4: LAN LED Description
LED
Color LED State Description
Green On Ethernet link established.
Flashing Data is being received or transmitted.
- Off No Ethernet link.
3.2.2.3 E1/T1 LEDs
The E1/T1 trunk port provides a LED for indicating operating status, as described in the
table below:
Table 3-5: E1/T1 LED Description
Color State Description
Green On Trunk is synchronized (normal operation).
Red On Loss due to any of the following signals:
LOS - Loss of Signal
LOF - Loss of Frame
AIS - Alarm Indication Signal (the Blue Alarm)
RAI - Remote Alarm Indication (the Yellow Alarm)
- Off Failure / disruption in the AC power supply or the power is
currently not being supplied to the device through the AC
power supply entry.
3.2.2.4 Power LED
The POWER LED indicates the power supply status, as described in the table below.
Table 3-6: POWER LED Description
LED
Color LED State Description
Green On Power is received by the device.
- Off No power received by the device.

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3.3 Rear Panel Description
The device's rear panel is shown in the figure below and described in the subsequent table.
Figure 3-2: Rear Panel
Table 3-7: Rear Panel Description
Item # Label Description
1
Protective earthing screw.
2 I / 0 Power switch (Ois off; Iis on).
3 100-240V~50-60Hz
0.8A Max. Three-prong AC power supply entry.

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Hardware Installation Manual 4. Mounting the Device
4 Mounting the Device
The device can be mounted in one of the following ways:

Placed on a desktop – see Section 4.1 on page 19

Installed in a standard 19-inch rack – see Section 4.2 on page 20
Warning: Do not place any equipment directly on top of the device or adjacent to its
sides (at least 13-cm separation). In addition, if you are mounting the device in a 19-inch
rack, ensure that at least a 3U separation is maintained between the device and other
mounted devices or equipment.
4.1 Desktop Mounting
The device can be placed on a desktop when its four anti-slide bumpers (supplied) are
attached to the underside of the device.
To attach the anti-slide rubber bumpers to the device:
1. Flip the device over so that its underside faces up.
2. Locate the four anti-slide grooves on the underside - one in each corner.
3. Peel off the adhesive, anti-slide rubber feet and stick one in each anti-slide groove.
Figure 4-1: Location for Applying Rubber Feet
•1 = Mounted anti-slide rubber feet
•2 = Anti-slide groove
4. Flip the device over again so that it rests on the rubber feet and place it in the required
position on a desktop.

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4.2 19-Inch Rack Mounting
The device can be installed in a standard 19-inch rack by implementing one of the following
mounting methods:
Placing it on a pre-installed shelf in a 19-inch rack – see Section 4.2.1 on page 20
Attaching it directly to the rack’s frame using the device's mounting brackets (supplied)
that need to be attached to the chassis – see Section 4.2.2 on page 21
Rack Mount Safety Instructions
When installing the chassis in a rack, implement the following safety instructions:
•Elevated Operating Ambient Temperature: If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may be greater
than room ambient temperature. Therefore, consideration should be given to installing
the equipment in an environment with maximum ambient temperature (Tma) of 40°C
(104°F).
•Reduced Air Flow: Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation on the equipment is not compromised.
•Mechanical Loading: Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
•Circuit Overloading: Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might
have on over-current protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
•Reliable Earthing: Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g., use of power strips). For earthing the
device, see Section 5.1 on page 23.
4.2.1 Using a Pre-installed Rack Shelf
The procedure below describes how to place the device on a pre-installed shelf in a 19-inch
rack.
To mount the device on a pre-installed shelf in the rack:
1. Before installing it in the rack, ensure that you have a pre-installed rack shelf on which
the device can be placed.
2. Place the device on the pre-installed shelf in the rack.