AudioCodes Media Pack MP-124 User manual

Document #: LTRT-65412 September 2009
User's Manual
Version 5.8

Version 5.8 3 September 2009
SIP User's Manual Contents
Table of Contents
1Overview ........................................................................................................... 19
1.1 Gateway Description............................................................................................ 19
1.2 MediaPack Features............................................................................................ 21
1.2.1 MP-11x Hardware Features....................................................................................21
1.2.2 MP-124 Hardware Features....................................................................................21
1.3 SIP Overview....................................................................................................... 22
2Configuration Concepts................................................................................... 23
3Web-Based Management................................................................................. 25
3.1 Getting Acquainted with the Web Interface.......................................................... 26
3.1.1 Computer Requirements......................................................................................... 27
3.1.2 Accessing the Web Interface ..................................................................................28
3.1.3 Toolbar....................................................................................................................29
3.1.4 Navigation Tree.......................................................................................................30
3.1.4.1 Displaying Navigation Tree in Basic and Full View .................................31
3.1.4.2 Showing / Hiding the Navigation Pane....................................................32
3.1.5 Working with Configuration Pages..........................................................................32
3.1.5.1 Accessing Pages.....................................................................................33
3.1.5.2 Viewing Parameters.................................................................................33
3.1.5.3 Modifying and Saving Parameters...........................................................36
3.1.5.4 Entering Phone Numbers in Various Tables ...........................................37
3.1.5.5 Working with Tables ................................................................................37
3.1.6 Searching for Configuration Parameters ................................................................40
3.1.7 Working with Scenarios .......................................................................................... 41
3.1.7.1 Creating a Scenario.................................................................................41
3.1.7.2 Accessing a Scenario..............................................................................43
3.1.7.3 Editing a Scenario....................................................................................44
3.1.7.4 Saving a Scenario to a PC ......................................................................45
3.1.7.5 Loading a Scenario to the Device............................................................46
3.1.7.6 Deleting a Scenario .................................................................................47
3.1.7.7 Exiting Scenario Mode.............................................................................48
3.1.8 Customizing the Web Interface...............................................................................48
3.1.8.1 Replacing the Corporate Logo.................................................................48
3.1.8.2 Customizing the Product Name............................................................... 50
3.1.8.3 Creating a Login Welcome Message.......................................................51
3.1.9 Getting Help ............................................................................................................ 52
3.1.10 Logging Off the Web Interface................................................................................53
3.2 Using the Home Page.......................................................................................... 54
3.2.1 Assigning a Name to a Port ....................................................................................55
3.2.2 Viewing Analog Port Information.............................................................................56
3.2.3 Resetting an Analog Channel.................................................................................57
3.3 Configuration Tab................................................................................................ 58
3.3.1 Network Settings.....................................................................................................58
3.3.1.1 Configuring the Multiple Interface Table..................................................58
3.3.1.2 Configuring the Application Settings........................................................62
3.3.1.3 Configuring the NFS Settings..................................................................64
3.3.1.4 Configuring the IP Routing Table ............................................................66
3.3.1.5 Configuring the QoS Settings..................................................................68
3.3.2 Media Settings ........................................................................................................68
3.3.2.1 Configuring the Voice Settings ................................................................69
3.3.2.2 Configuring the Fax/Modem/CID Settings...............................................70

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3.3.2.3 Configuring the RTP/RTCP Settings.......................................................70
3.3.2.4 Configuring the General Media Settings..................................................71
3.3.2.5 Configuring the Hook-Flash Settings.......................................................72
3.3.2.6 Configuring Media Security .....................................................................72
3.3.3 Security Settings.....................................................................................................73
3.3.3.1 Configuring the Web User Accounts .......................................................73
3.3.3.2 Configuring the Web and Telnet Access List ..........................................76
3.3.3.3 Configuring the Firewall Settings.............................................................77
3.3.3.4 Configuring the Certificates .....................................................................79
3.3.3.5 Configuring the General Security Settings ..............................................84
3.3.3.6 Configuring the IPSec Table....................................................................85
3.3.3.7 Configuring the IKE Table .......................................................................88
3.3.4 Protocol Configuration ............................................................................................91
3.3.4.1 Enabling Applications ..............................................................................91
3.3.4.2 Protocol Definition....................................................................................92
3.3.4.3 Proxies, IP Groups, and Registration......................................................94
3.3.4.4 Coders and Profile Definitions...............................................................104
3.3.4.5 SIP Advanced Parameters ....................................................................112
3.3.4.6 SAS Parameters.................................................................................... 120
3.3.4.7 Manipulation Tables...............................................................................124
3.3.4.8 Routing Tables.......................................................................................130
3.3.4.9 Endpoint Settings...................................................................................142
3.3.4.10 Configuring Endpoint Phone Numbers..................................................149
3.3.4.11 Hunt Group ............................................................................................150
3.3.5 Advanced Applications..........................................................................................153
3.3.5.1 Configuring Voice Mail Parameters.......................................................154
3.3.5.2 Configuring RADIUS Accounting Parameters.......................................155
3.3.5.3 Configuring FXO Parameters ................................................................156
3.4 Management Tab............................................................................................... 157
3.4.1 Management Configuration................................................................................... 157
3.4.1.1 Configuring the Management Settings..................................................158
3.4.1.2 Configuring the Regional Settings.........................................................164
3.4.1.3 Maintenance Actions .............................................................................165
3.4.2 Software Update ................................................................................................... 168
3.4.2.1 Loading Auxiliary Files...........................................................................169
3.4.2.2 Software Upgrade Wizard .....................................................................172
3.4.2.3 Backing Up and Restoring Configuration .............................................. 175
3.5 Status & Diagnostics Tab................................................................................... 176
3.5.1 Status & Diagnostics.............................................................................................176
3.5.1.1 Viewing the Device's Syslog Messages ................................................177
3.5.1.2 Viewing Ethernet Port Information......................................................... 178
3.5.1.3 Viewing Active IP Interfaces..................................................................178
3.5.1.4 Viewing Device Information...................................................................179
3.5.1.5 Viewing Performance Statistics.............................................................180
3.5.1.6 Viewing Active Alarms...........................................................................181
3.5.2 Gateway Statistics.................................................................................................181
3.5.2.1 Viewing Call Counters ...........................................................................182
3.5.2.2 Viewing Call Routing Status..................................................................184
3.5.2.3 Viewing Registration Status...................................................................184
3.5.2.4 Viewing SAS/SBC Registered Users.....................................................185
3.5.2.5 Viewing IP Connectivity.........................................................................186
4INI File Configuration ..................................................................................... 189
4.1 Secured Encoded ini File................................................................................... 189
4.2 INI File Format................................................................................................... 190
4.2.1 Format Rules.........................................................................................................190
4.2.2 Format of Individual Parameters...........................................................................190

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4.2.3 Format of ini File Table Parameters......................................................................191
4.2.4 Example of an ini File............................................................................................193
4.3 Modifying an ini File........................................................................................... 194
5Element Management System (EMS)............................................................ 195
5.1 Familiarizing yourself with EMS GUI.................................................................. 195
5.2 Securing EMS-Device Communication.............................................................. 196
5.2.1 Configuring IPSec.................................................................................................196
5.2.2 Changing SSH Login Password............................................................................198
5.3 Adding the Device in EMS................................................................................. 198
5.4 Configuring Basic SIP Parameters..................................................................... 200
5.5 Configuring Advanced IPSec/IKE Parameters................................................... 202
5.6 Provisioning SRTP Crypto Offered Suites.......................................................... 203
5.7 Provisioning E911/MLPP Parameters................................................................ 204
5.8 Configuring the Device to Operate with SNMPv3............................................... 205
5.8.1 Configuring SNMPv3 using SSH ..........................................................................205
5.8.2 Configuring EMS to Operate with a Pre-configured SNMPv3 System .................206
5.8.3 Configuring SNMPv3 to Operate with Non-Configured SNMPv3 System............207
5.8.4 Cloning SNMPv3 Users ........................................................................................ 208
5.9 Resetting the Device.......................................................................................... 209
5.10 Upgrading the Device's Software....................................................................... 210
6Configuration Parameters Reference ........................................................... 213
6.1 Networking Parameters ..................................................................................... 214
6.1.1 Ethernet Parameters.............................................................................................214
6.1.2 Multiple IP Interfaces and VLANs Parameters .....................................................215
6.1.3 Static Routing Parameters....................................................................................218
6.1.4 Quality of Service Parameters ..............................................................................219
6.1.5 NAT and STUN Parameters .................................................................................221
6.1.6 NFS Parameters ...................................................................................................223
6.1.7 DNS Parameters...................................................................................................224
6.1.8 DHCP Parameters ................................................................................................226
6.1.9 NTP and Daylight Saving Time Parameters.........................................................227
6.1.10 Syslog Parameters................................................................................................228
6.2 Web and Telnet Parameters.............................................................................. 229
6.2.1 General Parameters..............................................................................................229
6.2.2 Web Parameters................................................................................................... 230
6.2.3 Telnet Parameters.................................................................................................232
6.3 Debugging and Diagnostics Parameters............................................................ 233
6.3.1 General Parameters..............................................................................................233
6.3.2 CDR and Debug Parameters................................................................................234
6.3.3 Heartbeat Packet Parameters............................................................................... 235
6.3.4 Remote Alarm Indication Parameters...................................................................236
6.3.5 Serial Parameters .................................................................................................237
6.3.6 BootP Parameters................................................................................................. 238
6.4 Security Parameters.......................................................................................... 240
6.4.1 General Parameters..............................................................................................240
6.4.2 HTTPS Parameters...............................................................................................241
6.4.3 SRTP Parameters.................................................................................................242
6.4.4 TLS Parameters....................................................................................................244
6.4.5 SSH Parameters...................................................................................................245

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6.4.6 IPSec Parameters.................................................................................................246
6.4.7 OCSP Parameters ................................................................................................247
6.5 RADIUS Parameters.......................................................................................... 248
6.6 SNMP Parameters............................................................................................. 250
6.7 SIP Configuration Parameters ........................................................................... 253
6.7.1 General SIP Parameters.......................................................................................253
6.7.2 Proxy, Registration and Authentication Parameters.............................................271
6.7.3 Profile Parameters ................................................................................................281
6.7.4 Voice Mail Parameters..........................................................................................285
6.8 Supplementary Services Parameters................................................................. 288
6.8.1 Caller ID Parameters.............................................................................................288
6.8.2 Call Waiting Parameters .......................................................................................293
6.8.3 Call Forwarding Parameters .................................................................................294
6.8.4 Message Waiting Indication Parameters ..............................................................296
6.8.5 Call Hold Parameters............................................................................................298
6.8.6 Call Transfer Parameters......................................................................................298
6.8.7 Three-Way Conferencing Parameters..................................................................300
6.8.8 Emergency Call Parameters.................................................................................302
6.8.9 FXS Call Cut-Through Parameter.........................................................................303
6.8.10 Automatic Dialing Parameters ..............................................................................303
6.8.11 Direct Inward Dialing Parameters......................................................................... 304
6.8.12 MLPP Parameters.................................................................................................306
6.9 Standalone Survivability Parameters ................................................................. 308
6.10 Call Disconnect Parameters............................................................................... 312
6.11 Tone Parameters............................................................................................... 316
6.11.1 Telephony Tone Parameters ................................................................................316
6.11.2 Tone Detection Parameters..................................................................................319
6.11.3 Metering Tone Parameters ...................................................................................321
6.12 Telephone Keypad Sequence Parameters......................................................... 322
6.13 General FXO Parameters.................................................................................. 326
6.14 Number Manipulation and Routing Parameters ................................................. 328
6.14.1 Routing Parameters.............................................................................................. 328
6.14.2 Alternative Routing Parameters............................................................................334
6.14.3 Number Manipulation Parameters........................................................................337
6.15 Channel Parameters.......................................................................................... 344
6.15.1 General Parameters..............................................................................................344
6.15.2 Voice Parameters..................................................................................................346
6.15.3 Fax and Modem Parameters ................................................................................348
6.15.4 DTMF Parameters................................................................................................. 353
6.15.5 RTP, RTCP and T.38 Parameters........................................................................355
6.15.6 Digit Collection and Dial Plan Parameters............................................................359
6.16 Auxiliary and Configuration Files Parameters .................................................... 361
6.16.1 Auxiliary/Configuration File Name Parameters.....................................................361
6.16.2 Automatic Update Parameters..............................................................................362
7Default Settings .............................................................................................. 365
7.1 Defining Default Settings ................................................................................... 365
7.2 Restoring Factory Defaults ................................................................................ 365

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8Auxiliary Configuration Files......................................................................... 367
8.1 Call Progress Tones File.................................................................................... 367
8.1.1 Distinctive Ringing................................................................................................. 370
8.2 Prerecorded Tones File ..................................................................................... 372
8.3 Dial Plan File ..................................................................................................... 373
8.4 FXS Coefficient File........................................................................................... 374
8.5 User Information File ......................................................................................... 375
9IP Telephony Capabilities.............................................................................. 377
9.1 Dialing Plan Features......................................................................................... 377
9.1.1 Dialing Plan Notation for Routing and Manipulation .............................................377
9.1.2 Digit Mapping........................................................................................................379
9.1.3 External Dial Plan File...........................................................................................380
9.1.4 Dial Plan Prefix Tags for IP-to-Tel Routing...........................................................382
9.2 Stand-Alone Survivability (SAS) Feature............................................................ 384
9.2.1 Configuring SAS....................................................................................................385
9.2.2 Configuring Emergency Calls ...............................................................................386
9.3 Configuring DTMF Transport Types................................................................... 387
9.4 Emergency Phone Number Services................................................................. 388
9.4.1 Enhanced 911 Support .........................................................................................388
9.4.1.1 FXO Device Interworking SIP E911 Calls from Service Provider's IP
Network to PSAP DID Lines .................................................................................389
9.4.1.2 FXS Device Emulating PSAP using DID Loop-Start Lines....................393
9.5 Fax and Modem Capabilities.............................................................................. 396
9.5.1 Fax/Modem Operating Modes ..............................................................................396
9.5.2 Fax/Modem Transport Modes...............................................................................396
9.5.2.1 T.38 Fax Relay Mode ............................................................................397
9.5.2.2 Fax/Modem Bypass Mode.....................................................................398
9.5.2.3 Fax / Modem NSE Mode .......................................................................399
9.5.2.4 Fax / Modem Transparent Mode ...........................................................400
9.5.2.5 Fax / Modem Transparent with Events Mode........................................401
9.5.2.6 G.711 Fax / Modem Transport Mode ....................................................401
9.5.2.7 Fax Fallback ..........................................................................................402
9.5.3 V.34 Fax Support..................................................................................................402
9.5.3.1 Using Bypass Mechanism for V.34 Fax Transmission..........................402
9.5.3.2 Using Relay mode for both T.30 and V.34 faxes...................................403
9.5.4 V.152 Support.......................................................................................................403
9.6 FXO Operating Modes....................................................................................... 404
9.6.1 FXO Operations for IP-to-Tel Calls.......................................................................404
9.6.1.1 One-Stage Dialing .................................................................................405
9.6.1.2 Two-Stage Dialing .................................................................................406
9.6.1.3 DID Wink................................................................................................407
9.6.2 FXO Operations for Tel-to-IP Calls.......................................................................408
9.6.2.1 Automatic Dialing................................................................................... 408
9.6.2.2 Collecting Digits Mode...........................................................................409
9.6.2.3 FXO Supplementary Services...............................................................409
9.6.3 Call Termination on FXO Devices.........................................................................410
9.6.3.1 Calls Termination by PBX......................................................................410
9.6.3.2 Call Termination before Call Establishment ..........................................411
9.6.3.3 Ring Detection Timeout.........................................................................411
9.7 Event Notification using X-Detect Header.......................................................... 412
9.8 RTP Multiplexing (ThroughPacket) .................................................................... 414

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9.9 Dynamic Jitter Buffer Operation......................................................................... 414
9.10 Configuring Alternative Routing (Based on Connectivity and QoS).................... 416
9.10.1 Alternative Routing Mechanism ............................................................................416
9.10.2 Determining the Availability of Destination IP Addresses.....................................416
9.10.3 Relevant Parameters ............................................................................................416
9.11 Mapping PSTN Release Cause to SIP Response.............................................. 417
9.12 Supported RADIUS Attributes............................................................................ 417
9.13 Call Detail Record.............................................................................................. 420
9.14 Querying Device Channel Resources using SIP OPTIONS ............................... 422
9.15 Working with Supplementary Services............................................................... 422
9.15.1 Call Hold and Retrieve..........................................................................................423
9.15.2 Call Pickup............................................................................................................425
9.15.3 Consultation Feature.............................................................................................425
9.15.4 Call Transfer..........................................................................................................426
9.15.5 Call Forward..........................................................................................................427
9.15.6 Call Waiting...........................................................................................................427
9.15.7 Message Waiting Indication..................................................................................428
9.15.8 Caller ID ................................................................................................................429
9.15.8.1 Caller ID Detection / Generation on the Tel Side ..................................429
9.15.8.2 Debugging a Caller ID Detection on FXO..............................................429
9.15.8.3 Caller ID on the IP Side.........................................................................430
9.15.9 Three-Way Conferencing......................................................................................431
9.16 Proxy or Registrar Registration Example ........................................................... 433
9.17 SIP Call Flow Example ...................................................................................... 434
9.18 SIP Authentication Example............................................................................... 436
9.19 Establishing a Call between Two Devices.......................................................... 439
9.20 SIP Trunking between Enterprise and ITSPs..................................................... 440
9.21 Remote PBX Extension Between FXO and FXS Devices .................................. 444
9.21.1 Dialing from Remote Extension (Phone at FXS) ..................................................445
9.21.2 Dialing from PBX Line or PSTN............................................................................445
9.21.3 Message Waiting Indication for Remote Extensions ............................................445
9.21.4 Call Waiting for Remote Extensions .....................................................................446
9.21.5 FXS Gateway Configuration .................................................................................446
9.21.6 FXO Gateway Configuration................................................................................. 448
10 Networking Capabilities................................................................................. 449
10.1 Ethernet Interface Configuration ........................................................................ 449
10.2 NAT (Network Address Translation) Support..................................................... 450
10.2.1 STUN ....................................................................................................................450
10.2.2 First Incoming Packet Mechanism........................................................................451
10.2.3 No-Op Packets......................................................................................................452
10.3 IP Multicasting ................................................................................................... 452
10.4 Robust Receipt of RTP Streams........................................................................ 452
10.5 Multiple Routers Support ................................................................................... 453
10.6 Simple Network Time Protocol Support ............................................................. 453
10.7 IP QoS via Differentiated Services (DiffServ)..................................................... 454

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10.8 Network Configuration ....................................................................................... 455
10.8.1 Multiple Network Interfaces and VLANs ...............................................................455
10.8.1.1 Overview of Multiple Interface Table.....................................................456
10.8.1.2 Columns of the Multiple Interface Table................................................456
10.8.1.3 Other Related Parameters.....................................................................459
10.8.1.4 Multiple Interface Table Configuration Summary and Guidelines.........462
10.8.1.5 Troubleshooting the Multiple Interface Table ........................................464
10.8.2 Routing Table........................................................................................................465
10.8.2.1 Routing Table Overview ........................................................................465
10.8.2.2 Routing Table Columns.........................................................................465
10.8.2.3 Routing Table Configuration Summary and Guidelines........................467
10.8.2.4 Troubleshooting the Routing Table .......................................................467
10.8.3 Setting up the Device............................................................................................468
10.8.3.1 Using the Web Interface........................................................................468
10.8.3.2 Using the ini File ....................................................................................468
11 SIP Software Package.................................................................................... 473
12 Selected Technical Specifications................................................................ 475
12.1 MP-11x Specifications ....................................................................................... 475
12.2 MP-124 Specifications....................................................................................... 479
13 Glossary.......................................................................................................... 483

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List of Figures
Figure 1-1: Typical MediaPack VoIP Application...................................................................................20
Figure 3-1: Main Areas of the Web Interface GUI.................................................................................26
Figure 3-2: Enter Network Password Screen ........................................................................................28
Figure 3-3: "Reset" Displayed on Toolbar .............................................................................................29
Figure 3-4: Terminology for Navigation Tree Levels .............................................................................30
Figure 3-5: Navigation Tree in Basic and Full View...............................................................................31
Figure 3-6: Showing and Hiding Navigation Pane.................................................................................32
Figure 3-7: Toggling between Basic and Advanced Page View............................................................34
Figure 3-8: Expanding and Collapsing Parameter Groups....................................................................35
Figure 3-9: Editing Symbol after Modifying Parameter Value................................................................36
Figure 3-10: Value Reverts to Previous Valid Value .............................................................................37
Figure 3-11: Adding an Index Entry to a Table......................................................................................38
Figure 3-12: Compacting a Web Interface Table...................................................................................39
Figure 3-13: Searched Result Screen ...................................................................................................40
Figure 3-14: Scenario Creation Confirm Message Box.........................................................................41
Figure 3-15: Creating a Scenario...........................................................................................................42
Figure 3-16: Scenario Loading Message Box .......................................................................................43
Figure 3-17: Scenario Example.............................................................................................................43
Figure 3-18: Scenario File Page............................................................................................................45
Figure 3-19: Scenario Loading Message Box .......................................................................................47
Figure 3-20: Message Box for Confirming Scenario Deletion ...............................................................47
Figure 3-21: Confirmation Message Box for Exiting Scenario Mode.....................................................48
Figure 3-22: Customizing Web Logo and Product Name......................................................................48
Figure 3-23: Image Download Screen................................................................................................... 49
Figure 3-24: User-Defined Web Welcome Message after Login...........................................................51
Figure 3-25: Help Topic for Current Page..............................................................................................52
Figure 3-26: Log Off Confirmation Box..................................................................................................53
Figure 3-27: Web Session Logged Off ..................................................................................................53
Figure 3-28: MP-11x Home Page..........................................................................................................54
Figure 3-29: MP-124 Home Page.......................................................................................................... 54
Figure 3-30: Shortcut Menu (e.g. MP-11x Home Page)........................................................................55
Figure 3-31: Text Box (e.g. MP-11x Home Page) .................................................................................55
Figure 3-32: Shortcut Menu for Port Settings (e.g. MP-11x Home Page).............................................56
Figure 3-33: Basic Channel Information Page.......................................................................................56
Figure 3-34: Shortcut Menu for Resetting a Channel (e.g. MP-11x Home Page).................................57
Figure 3-35: IP Settings Page................................................................................................................59
Figure 3-36: Confirmation Message for Accessing the Multiple Interface Table...................................59
Figure 3-37: Multiple Interface Table Page............................................................................................ 59
Figure 3-38: Applications Settings Page................................................................................................63
Figure 3-39: NFS Settings Page............................................................................................................ 64
Figure 3-40: IP Routing Table Page.....................................................................................................66
Figure 3-41: QoS Settings Page............................................................................................................ 68
Figure 3-42: Voice Settings Page..........................................................................................................69
Figure 3-43: Fax/Modem/CID Settings Page.........................................................................................70
Figure 3-44: RTP/RTCP Settings Page.................................................................................................71
Figure 3-45: General Media Settings Page ...........................................................................................71
Figure 3-46: Hook-Flash Settings Page.................................................................................................72
Figure 3-47: Media Security Page .........................................................................................................72
Figure 3-48: WEB User Accounts Page (for Users with 'Security Administrator' Privileges) ................74
Figure 3-49: Web & Telnet Access List Page - Add New Entry ............................................................76
Figure 3-50: Web & Telnet Access List Table .......................................................................................76
Figure 3-51: Firewall Settings Page.......................................................................................................77
Figure 3-52: Certificates Signing Request Page ................................................................................... 80
Figure 3-53: IKE Table Listing Loaded Certificate Files........................................................................81
Figure 3-54: IKE Table Listing Loaded Certificate Files........................................................................84
Figure 3-55: IPSec Table Page .............................................................................................................85
Figure 3-56: IKE Table Page .................................................................................................................88

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Figure 3-57: Applications Enabling Page ..............................................................................................91
Figure 3-58: SIP General Parameters Page..........................................................................................92
Figure 3-59: DTMF & Dialing Page........................................................................................................ 93
Figure 3-60: Proxy Sets Table Page......................................................................................................96
Figure 3-61: IP Group Table Page.......................................................................................................100
Figure 3-62: Account Table Page........................................................................................................ 102
Figure 3-63: Coders Page ...................................................................................................................106
Figure 3-64: Coder Group Settings Page............................................................................................ 108
Figure 3-65: Tel Profile Settings Page.................................................................................................109
Figure 3-66: IP Profile Settings Page .................................................................................................. 111
Figure 3-67: Advanced Parameters Page ...........................................................................................113
Figure 3-68: Supplementary Services Page........................................................................................115
Figure 3-69: Metering Tones Page...................................................................................................... 116
Figure 3-70: Charge Codes Table Page..............................................................................................117
Figure 3-71: Keypad Features Page....................................................................................................119
Figure 3-72: SAS Configuration Page .................................................................................................121
Figure 3-73: IP2IP Routing Page......................................................................................................... 122
Figure 3-74: Source Phone Number Manipulation Table for Tel-to-IP Calls.......................................126
Figure 3-75: Phone Context Table Page.............................................................................................128
Figure 3-76: Routing General Parameters Page.................................................................................130
Figure 3-77: Tel to IP Routing Page.................................................................................................... 132
Figure 3-78: IP to Hunt Group Routing Page ......................................................................................136
Figure 3-79: Internal DNS Table Page ................................................................................................138
Figure 3-80: Internal SRV Table Page................................................................................................. 139
Figure 3-81: Reasons for Alternative Routing Page............................................................................141
Figure 3-82: Authentication Page ........................................................................................................ 143
Figure 3-83: Automatic Dialing Page...................................................................................................144
Figure 3-84: Caller Display Information Page...................................................................................... 145
Figure 3-85: Call Forward Table Page.................................................................................................146
Figure 3-86: Caller ID Permissions Page ............................................................................................147
Figure 3-87: Call Waiting Page............................................................................................................148
Figure 3-88: Endpoint Phone Number Table Page .............................................................................149
Figure 3-89: Hunt Group Settings Page ..............................................................................................151
Figure 3-90: Voice Mail Settings Page ................................................................................................ 154
Figure 3-91: RADIUS Parameters Page..............................................................................................155
Figure 3-92: FXO Settings Page..........................................................................................................156
Figure 3-93: Management Settings Page............................................................................................ 158
Figure 3-94: SNMP Trap Destinations Page .......................................................................................159
Figure 3-95: SNMP Community Strings Page.....................................................................................160
Figure 3-96: SNMP V3 Setting Page...................................................................................................161
Figure 3-97: SNMP Trusted Managers................................................................................................163
Figure 3-98: Regional Settings Page...................................................................................................164
Figure 3-99: Maintenance Actions Page.............................................................................................. 165
Figure 3-100: Reset Confirmation Message Box.................................................................................166
Figure 3-101: Device Lock Confirmation Message Box ......................................................................167
Figure 3-102: Load Auxiliary Files Page..............................................................................................170
Figure 3-103: Start Software Upgrade Wizard Screen........................................................................173
Figure 3-104: End Process Wizard Page ............................................................................................174
Figure 3-105: Configuration File Page.................................................................................................175
Figure 3-106: Message Log Screen ....................................................................................................177
Figure 3-107: Ethernet Port Information Page.....................................................................................178
Figure 3-108: Device Information Page...............................................................................................179
Figure 3-109: Performance Statistics Page.........................................................................................180
Figure 3-110: Active Alarms Page....................................................................................................... 181
Figure 3-111: Calls Count Page ..........................................................................................................182
Figure 3-112: Call Routing Status Page..............................................................................................184
Figure 3-113: Registration Status Page...............................................................................................185
Figure 3-114: SAS Registered Users Page.........................................................................................185

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Figure 3-115: IP Connectivity Page.....................................................................................................186
Figure 5-1: Areas of the EMS GUI.......................................................................................................195
Figure 5-2: EMS Login Screen ............................................................................................................199
Figure 5-3: SIP Protocol Definitions Frame.........................................................................................200
Figure 5-4: IPSec Table Screen ..........................................................................................................202
Figure 5-5: Authentication & Security Screen......................................................................................203
Figure 5-6: MLPP Screen .................................................................................................................... 204
Figure 5-7: MG Information Screen..................................................................................................... 206
Figure 5-8: MG Information Window....................................................................................................207
Figure 5-9: Confirmation for Saving Configuration and Resetting Device...........................................209
Figure 5-10: Software Manager Screen...............................................................................................210
Figure 5-11: Add Files Screen.............................................................................................................211
Figure 5-12: Files Manager Screen.....................................................................................................212
Figure 8-1: Example of a User Information File...................................................................................376
Figure 9-1: Prefix to Add Field with Notation.......................................................................................379
Figure 9-2: Configuring Dial Plan File Label for IP-to-Tel Routing ......................................................383
Figure 9-3: Configuring Manipulation for Removing Label..................................................................383
Figure 9-4: SAS Routing in Emergency Mode.....................................................................................385
Figure 9-5: Device's SAS Agent Redirecting Emergency Calls to PSTN............................................386
Figure 9-6: FXO Device Interfacing between E911 Switch and PSAP................................................389
Figure 9-7: FXS Device Emulating PSAP using DID Loop-Start Lines ...............................................393
Figure 9-8: Call Flow for One-Stage Dialing........................................................................................ 405
Figure 9-9: Call Flow for Automatic Dialing .........................................................................................408
Figure 9-10: Double Hold SIP Call Flow..............................................................................................424
Figure 9-11: SIP Call Flow...................................................................................................................434
Figure 9-12: Assigning Phone Numbers to Device 10.2.37.10 ...........................................................439
Figure 9-13: Assigning Phone Numbers to Device 10.2.37.20 ...........................................................439
Figure 9-14: Routing Calls Between Devices......................................................................................439
Figure 9-15: Example Setup for Routing Between ITSPs and Enterprise...........................................440
Figure 9-16: Configuring Proxy Set ID #1 in the Proxy Sets Table Page............................................441
Figure 9-17: Configuring IP Groups #1 and #2 in the IP Group Table Page.......................................441
Figure 9-18: Configuring Endpoint.......................................................................................................442
Figure 9-19: Configuring Hunt Groups.................................................................................................442
Figure 9-20: Configuring Username and Password for Channels 5-8 in Authentication Page ...........442
Figure 9-21: Configuring Accounts ...................................................................................................... 442
Figure 9-22: Configuring IP to Hunt Group Routing ............................................................................443
Figure 9-23: Configuring Tel to IP Routing..........................................................................................443
Figure 9-24: FXO-FXS Remote PBX Extension (Example).................................................................444
Figure 9-25: MWI for Remote Extensions............................................................................................446
Figure 9-26: Call Waiting for Remote Extensions................................................................................446
Figure 9-27: Configuring Endpoints.....................................................................................................447
Figure 9-28: Configuring Automatic Dialing.........................................................................................447
Figure 9-29: Configuring Tel to IP Routing..........................................................................................447
Figure 9-30: Configuring FXO Endpoints............................................................................................. 448
Figure 9-31: Configuring FXO Automatic Dialing ................................................................................448
Figure 9-32: FXO Tel-to-IP Routing Configuration ..............................................................................448
Figure 10-1: Nat Functioning ...............................................................................................................450
Figure 10-2: Multiple Network Interfaces.............................................................................................455
Figure 10-3: Prefix Length and Subnet Masks Columns..................................................................... 466

Version 5.8 13 September 2009
SIP User's Manual Contents
List of Tables
Table 1-1: Supported MediaPack Series Configurations....................................................................... 19
Table 3-1: Description of Toolbar Buttons............................................................................................. 29
Table 3-2: ini File Parameters for Replacing Logo with Text.................................................................50
Table 3-3: ini File Parameters for Customizing Product Name .............................................................50
Table 3-4: ini File Parameter for Welcome Login Message...................................................................51
Table 3-5: Description of the Areas of the Home Page.........................................................................54
Table 3-6: Multiple Interface Table Parameters Description .................................................................60
Table 3-7: NFS Settings Parameters.....................................................................................................64
Table 3-8: IP Routing Table Description................................................................................................66
Table 3-9: Web User Accounts Access Levels and Privileges.............................................................73
Table 3-10: Default Attributes for the Web User Accounts....................................................................74
Table 3-11: Internal Firewall Parameters...............................................................................................78
Table 3-12: Default IKE Second Phase Proposals................................................................................ 86
Table 3-13: IPSec SPD Table Configuration Parameters .....................................................................86
Table 3-14: Default IKE First Phase Proposals..................................................................................... 89
Table 3-15: IKE Table Configuration Parameters..................................................................................89
Table 3-16: Proxy Sets Table Parameters.............................................................................................96
Table 3-17: IP Group Parameters........................................................................................................100
Table 3-18: Account Table Parameters Description............................................................................102
Table 3-19: Description of Parameter Unique to IP Profile..................................................................112
Table 3-20: SAS Routing Table Parameters .......................................................................................122
Table 3-21: Number Manipulation Parameters Description.................................................................126
Table 3-22: Phone-Context Parameters Description...........................................................................129
Table 3-23: Tel to IP Routing Table Parameters.................................................................................133
Table 3-24: IP to Hunt Group Routing Table Description....................................................................136
Table 3-25: Call Forward Table ...........................................................................................................146
Table 3-26: Endpoint Phone Number Table Parameters ....................................................................149
Table 3-27: Trunk Group Settings Parameters....................................................................................151
Table 3-28: SNMP Trap Destinations Parameters Description...........................................................159
Table 3-29: SNMP Community Strings Parameters Description.........................................................161
Table 3-30: SNMP V3 Users Parameters............................................................................................162
Table 3-31: Auxiliary Files Descriptions...............................................................................................169
Table 3-32: Ethernet Port Information Parameters.............................................................................. 178
Table 3-33: Call Counters Description.................................................................................................182
Table 3-34: Call Routing Status Parameters.......................................................................................184
Table 3-35: SAS Registered Users Parameters..................................................................................185
Table 3-36: IP Connectivity Parameters..............................................................................................186
Table 6-1: Ethernet Parameters .......................................................................................................... 214
Table 6-2: IP Network Interfaces and VLAN Parameters....................................................................215
Table 6-3: Static Routing Parameters..................................................................................................218
Table 6-4: QoS Parameters.................................................................................................................219
Table 6-5: NAT and STUN Parameters...............................................................................................221
Table 6-6: NFS Parameters.................................................................................................................223
Table 6-7: DNS Parameters ................................................................................................................224
Table 6-8: DHCP Parameters..............................................................................................................226
Table 6-9: NTP and Daylight Saving Time Parameters.......................................................................227
Table 6-10: Syslog Parameters...........................................................................................................228
Table 6-11: General Web and Telnet Parameters............................................................................... 229
Table 6-12: Web Parameters............................................................................................................... 230
Table 6-13: Telnet Parameters............................................................................................................ 232
Table 6-14: General Debugging and Diagnostic Parameters..............................................................233
Table 6-15: CDR and Debug Parameters............................................................................................234
Table 6-16: Heartbeat Packet Parameters.......................................................................................... 235
Table 6-17: RAI Parameters................................................................................................................236
Table 6-18: Serial Parameters.............................................................................................................237
Table 6-19: BootP Parameters............................................................................................................238

SIP User's Manual 14 Document #: LTRT-65412
MP-11x & MP-124
Table 6-20: General Security Parameters...........................................................................................240
Table 6-21: HTTPS Parameters.......................................................................................................... 241
Table 6-22: SRTP Parameters ............................................................................................................ 242
Table 6-23: TLS Parameters ...............................................................................................................244
Table 6-24: SSH Parameters...............................................................................................................245
Table 6-25: IPSec Parameters ............................................................................................................ 246
Table 6-26: OCSP Parameters............................................................................................................247
Table 6-27: RADIUS Parameters ........................................................................................................248
Table 6-28: SNMP Parameters............................................................................................................250
Table 6-29: General SIP Parameters .................................................................................................. 253
Table 6-30: Proxy, Registration and Authentication SIP Parameters..................................................271
Table 6-31: Profile Parameters............................................................................................................281
Table 6-32: Voice Mail Parameters ..................................................................................................... 285
Table 6-33: Caller ID Parameters........................................................................................................ 288
Table 6-34: Call Waiting Parameters................................................................................................... 293
Table 6-35: Call Forwarding Parameters.............................................................................................294
Table 6-36: MWI Parameters...............................................................................................................296
Table 6-37: Call Hold Parameters ....................................................................................................... 298
Table 6-38: Call Transfer Parameters .................................................................................................298
Table 6-39: Three-Way Conferencing Parameters..............................................................................300
Table 6-40: Emergency Call Parameters.............................................................................................302
Table 6-41: Call Cut-Through Parameter ............................................................................................303
Table 6-42: Automatic Dialing Parameters..........................................................................................303
Table 6-43: DID Parameters................................................................................................................ 304
Table 6-44: MLPP Parameters............................................................................................................ 306
Table 6-45: SAS Parameters...............................................................................................................308
Table 6-46: Call Disconnect Parameters.............................................................................................312
Table 6-47: Tone Parameters..............................................................................................................316
Table 6-48: Tone Detection Parameters..............................................................................................319
Table 6-49: Metering Tone Parameters...............................................................................................321
Table 6-50: Keypad Sequence Parameters ........................................................................................322
Table 6-51: General FXO Parameters.................................................................................................326
Table 6-52: Routing Parameters..........................................................................................................328
Table 6-53: Alternative Routing Parameters .......................................................................................334
Table 6-54: Number Manipulation Parameters.................................................................................... 337
Table 6-55: General Channel Parameters...........................................................................................344
Table 6-56: Voice Parameters.............................................................................................................346
Table 6-57: Fax and Modem Parameters............................................................................................348
Table 6-58: DTMF Parameters............................................................................................................353
Table 6-59: RTP/RTCP and T.38 Parameters.....................................................................................355
Table 6-60: Digit Collection and Dial Plan Parameters .......................................................................359
Table 6-61: Auxiliary and Configuration File Parameters....................................................................361
Table 6-62: Automatic Update of Software and Configuration Files Parameters................................362
Table 8-1: User Information Items ....................................................................................................... 375
Table 9-1: Dialing Plan Notations ........................................................................................................ 377
Table 9-2: Digit Map Pattern Notations................................................................................................ 380
Table 9-3: Dialed Number by Device Depending on Calling Number .................................................390
Table 9-4: Dialed MF Digits Sent to PSAP..........................................................................................395
Table 9-5: Supported X-Detect Event Types.......................................................................................412
Table 9-6: Special Information Tones (SITs) Reported by the device.................................................412
Table 9-7: Supported RADIUS Attributes ............................................................................................ 417
Table 9-8: Supported CDR Fields........................................................................................................420
Table 10-1: Multiple Interface Table .................................................................................................... 456
Table 10-2: Application Types.............................................................................................................457
Table 10-3: Configured Default Gateway Example .............................................................................458
Table 10-4: Separate Routing Table Example ....................................................................................458
Table 10-5: Quality of Service Parameters..........................................................................................460
Table 10-6: Traffic / Network Types and Priority .................................................................................461
Table 10-7: Application Type Parameters ........................................................................................... 462

Version 5.8 15 September 2009
SIP User's Manual Contents
Table 10-8: Routing Table Layout .......................................................................................................465
Table 10-9: Multiple Interface Table - Example 1................................................................................ 469
Table 10-10: Routing Table - Example 1.............................................................................................469
Table 10-11: Multiple Interface Table - Example 2..............................................................................470
Table 10-12: Routing Table - Example2..............................................................................................470
Table 10-13: Multiple Interface Table - Example 3..............................................................................471
Table 10-14: Routing Table - Example 3.............................................................................................471
Table 11-1: Software Package ............................................................................................................473
Table 12-1: MP-11x Functional Specifications ....................................................................................475
Table 12-2: MP-124 Functional Specifications....................................................................................479
Table 13-1: Glossary of Terms ............................................................................................................483

SIP User's Manual 16 Document #: LTRT-65412
MP-11x & MP-124
Reader’s Notes

Version 5.8 17 September 2009
SIP User's Manual Notices
Notice
This document describes the AudioCodes MediaPack series Voice over IP (VoIP) gateways
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions. Before consulting this document, check the corresponding Release
Notes regarding feature preconditions and/or specific support in this release. In cases where
there are discrepancies between this document and the Release Notes, the information in the
Release Notes supersedes that in this document. Updates to this document and other
documents can be viewed by registered customers at
.
http://www.audiocodes.com/downloads.
This document is subject to change without notice.
© Copyright 2009 AudioCodes Ltd. All rights reserved.
Date Published: September-08-2009
Tip: When viewing this manual on CD, Web site or on any other electronic copy,
all cross-references are hyperlinked. Click on the page or section numbers
(shown in blue) to reach the individual cross-referenced item directly. To
return back to the point from where you accessed the cross-reference, press
the ALT and  keys
Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, InTouch,
IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open Solutions Network, OSN,
Stretto, TrunkPack, VoicePacketizer, VoIPerfect, VoIPerfectHD, What’s Inside Matters,
Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes
Limited. All other products or trademarks are property of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and service are provided by AudioCodes’ Distributors,
Partners, and Resellers from whom the product was purchased. For Customer support for
products purchased directly from AudioCodes, contact [e-mail].
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used. Only industry-
standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x
preceding the number.

SIP User's Manual 18 Document #: LTRT-65412
MP-11x & MP-124
Related Documentation
Document # Manual Name
LTRT-52304 Product Reference Manual
LTRT-65611 MP-11x & MP-124 SIP Release Notes
LTRT-59809 MP-11x & MP-124 SIP Installation Manual
LTRT-52904 MP-11x SIP Fast Track Guide
LTRT-09401 MP-124 DC SIP Fast Track Guide
LTRT-53203 MP-124 AC SIP Fast Track Guide
LTRT-66510
CPE Configuration Guide for IP Voice Mail
Warning: The device is supplied as a sealed unit and must only be serviced by
qualified service personnel.
Notes: The following naming conventions are used throughout this manual, unless
otherwise specified:
•The term device refers to the MediaPack series gateways
•.
•The term MediaPack refers to MP-124, MP-118, MP-114, and MP-112.
The term MP-11x refers to the MP-118, MP-114, and MP-112.
Note: For assigning an IP address to the device, refer to the device's Installation
Manual .
Note: The terms IP-to-Tel and Tel-to-IP refer to the direction of the call relative to
the AudioCodes device. IP-to-Tel refers to calls received from the IP network
and destined to the PSTN/PBX (i.e., telephone connected directly or indirectly
to the device); Tel-to-IP refers to calls received from the PSTN/PBX and
destined for the IP network.
Notes:
•
•
FXO (Foreign Exchange Office) is the interface replacing the analog
telephone and connects to a Public Switched Telephone Network (PSTN)
line from the Central Office (CO) or to a Private Branch Exchange (PBX).
The FXO is designed to receive line voltage and ringing current, supplied
from the CO or the PBX (just like an analog telephone). An FXO VoIP
device interfaces between the CO/PBX line and the Internet.
FXS (Foreign Exchange Station) is the interface replacing the Exchange
(i.e., the CO or the PBX) and connects to analog telephones, dial-up
modems, and fax machines. The FXS is designed to supply line voltage
and ringing current to these telephone devices. An FXS VoIP device
interfaces between the analog telephone devices and the Internet.

Version 5.8 19 September 2009
SIP User's Manual 1. Overview
1 Overview
This manual provides you with information for configuring and operating the VoIP analog
MediaPack series devices listed in the table below:
Table 1-1: Supported MediaPack Series Configurations
Product Name FXS FXO Combined
FXS/FXO Number of Channels
MP-124 24

MP-118 4 + 4
8
MP-114 2 + 2
4
MP-112* 2

* The MP-112 differs from the MP-114 and MP-118 in that its configuration excludes the
RS-232 connector, Lifeline option, and outdoor protection.
1.1 Gateway Description
The MediaPack series analog Voice-over-IP (VoIP) Session Initiation Protocol (SIP) media
gateways (hereafter referred to as device) are cost-effective, cutting edge technology
products. These stand-alone analog VoIP devices provide superior voice technology for
connecting legacy telephones, fax machines and Private Branch Exchange (PBX) systems
to IP-based telephony networks, as well as for integration with new IP-based PBX
architectures. These devices are designed and tested to be fully interoperable with leading
softswitches and SIP servers.
The device is best suited for small and medium-sized enterprises (SME), branch offices, or
residential media gateway solutions. The device enables users to make local or
international telephone and / or fax calls over the Internet between distributed company
offices, using their existing telephones and fax. These calls are routed over the existing
network ensuring that voice traffic uses minimum bandwidth. The device also provides SIP
trunking capabilities for Enterprises operating with multiple Internet Telephony Service
Providers (ITSP) for VoIP services.
The device supports the SIP protocol, enabling the deployment of VoIP solutions in
environments where each enterprise or residential location is provided with a simple media
gateway. This provides the enterprise with a telephone connection (i.e., RJ-11 connector)
and the capability to transmit voice and telephony signals over a packet network.
The device provides FXO and/or FXS analog ports for direct connection to an enterprise's
PBX (FXO), and / or to phones, fax machines, and modems (FXS). Depending on model,
the device can support up to 24 simultaneous VoIP calls. The device is also equipped with
a 10/100Base-TX Ethernet port for connection to the IP network. The device provides LEDs
for indicating operating status of the various interfaces.
The device is a compact unit that can be easily mounted on a desktop, wall, or in a 19-inch
rack.
The device provides a variety of management and provisioning tools, including an HTTP-
based embedded Web server, Telnet, Element Management System (EMS), and Simple
Network Management Protocol (SNMP). The user-friendly, Web interface provides remote
configuration using any standard Web browser (such as Microsoft™ Internet Explorer™).

SIP User's Manual 20 Document #: LTRT-65412
MP-11x & MP-124
The figure below illustrates a typical MediaPack VoIP application.
Figure 1-1: Typical MediaPack VoIP Application