AudioCodes Mediant 800 MSBR User manual

User's Manual
Version 6.6
April 2013
Document # LTRT-12809
Mediant™ 800 MSBR
Multi-Service Business Router
Session Border Controller

Version 6.6 3 Mediant 800 MSBR
User's Manual Contents
Table of Contents
1Overview ............................................................................................................21
Getting Started with Initial Connectivity................................................................23
2Assigning the VoIP LAN OAMP Address ........................................................25
2.1 Web Interface.........................................................................................................25
2.2 CLI..........................................................................................................................27
3Assigning Data-Router LAN and WAN IP Addresses.....................................29
3.1 Configuring Data-Routing LAN Interface................................................................29
3.1.1 CLI ...........................................................................................................................30
3.1.2 Web Interface ..........................................................................................................30
3.2 Configuring Device's DHCP Server .......................................................................31
3.3 Assigning a WAN IP Address.................................................................................32
3.4 Assign WAN Interface to VoIP Traffic....................................................................33
3.5 Configuring Quality of Service................................................................................34
3.5.1 Defining Total WAN Bandwidth...............................................................................34
3.5.2 Defining VoIP Tx Traffic Shaping Classes...............................................................35
3.5.3 Defining VoIP Traffic Matching Rules......................................................................36
3.6 Configuring Virtual Routing and Forwarding..........................................................40
3.7 Enabling Remote HTTP/S Web Management .......................................................40
3.8 Reset the Device and Reconnect with WAN..........................................................40
Management Tools..................................................................................................41
4Introduction .......................................................................................................43
5Web-Based Management..................................................................................45
5.1 Getting Acquainted with the Web Interface............................................................45
5.1.1 Computer Requirements..........................................................................................45
5.1.2 Accessing the Web Interface...................................................................................46
5.1.3 Areas of the GUI......................................................................................................46
5.1.4 Toolbar Description..................................................................................................47
5.1.5 Navigation Tree .......................................................................................................48
5.1.5.1Displaying Navigation Tree in Basic and Full View..................................49
5.1.5.2 Showing / Hiding the Navigation Pane.....................................................50
5.1.6 Working with Configuration Pages ..........................................................................51
5.1.6.1 Accessing Pages......................................................................................51
5.1.6.2 Viewing Parameters.................................................................................51
5.1.6.3 Modifying and Saving Parameters...........................................................53
5.1.6.4 Working with Tables.................................................................................54
5.1.7 Searching for Configuration Parameters.................................................................56
5.1.8 Creating a Login Welcome Message.......................................................................58
5.1.9 Getting Help.............................................................................................................59
5.1.10 Logging Off the Web Interface.................................................................................60
5.2 Viewing the Home Page.........................................................................................60
5.2.1 Assigning a Port Name............................................................................................63
5.3 Configuring Web User Accounts............................................................................64
5.3.1 Basic User Accounts Configuration.........................................................................65

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5.3.2 Advanced User Accounts Configuration..................................................................67
5.4 Displaying Login Information upon Login...............................................................70
5.5 Configuring Web Security Settings ........................................................................71
5.6 Limiting OAMP Access to a Specific WAN Interface..............................................72
5.7 Web Login Authentication using Smart Cards .......................................................72
5.8 Configuring Web and Telnet Access List...............................................................73
5.9 Configuring RADIUS Settings................................................................................74
6CLI-Based Management....................................................................................75
6.1 Enabling CLI using Telnet......................................................................................75
6.2 Enabling CLI using SSH and RSA Public Key.......................................................76
6.3 Establishing a CLI Session ....................................................................................78
6.4 Configuring TACACS+ for CLI Login .....................................................................79
7SNMP-Based Management...............................................................................81
7.1 Configuring SNMP Community Strings..................................................................81
7.2 Configuring SNMP Trap Destinations....................................................................82
7.3 Configuring SNMP Trusted Managers...................................................................83
7.4 Configuring SNMP V3 Users..................................................................................84
8EMS-Based Management..................................................................................87
9TR-069 CWMP Based Management .................................................................89
9.1 TR-069...................................................................................................................89
9.2 TR-104...................................................................................................................92
9.3 Configuring TR-069................................................................................................94
10 INI File-Based Management..............................................................................95
10.1 INI File Format .......................................................................................................95
10.1.1 Configuring Individual ini File Parameters...............................................................95
10.1.2 Configuring Table ini File Parameters.....................................................................95
10.1.3 General ini File Formatting Rules............................................................................97
10.2 Loading an ini File..................................................................................................97
10.3 Modifying an ini File ...............................................................................................98
10.4 Secured Encoded ini File.......................................................................................98
General System Settings ........................................................................................99
11 Configuring Certificates .................................................................................101
11.1 Replacing the Device's Certificate .......................................................................101
11.2 Loading a Private Key..........................................................................................102
11.3 Mutual TLS Authentication...................................................................................104
11.4 Self-Signed Certificates........................................................................................104
11.5 Configuring Certificate Revocation Checking (OCSP).........................................105
11.6 TLS Server Certificate Expiry Check....................................................................105
11.7 Loading Certificate Chain for Trusted Root..........................................................106
12 Date and Time..................................................................................................107
12.1 Configuring Date and Time Manually...................................................................107
12.2 Automatic Date and Time through SNTP Server.................................................107

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13 Configuring Power over Ethernet..................................................................109
General VoIP Configuration..................................................................................111
14 Network............................................................................................................113
14.1 Configuring IP Network Interfaces .......................................................................113
14.1.1 Assigning NTP Services to Application Types ......................................................117
14.1.2 Multiple Interface Table Configuration Rules.........................................................117
14.1.3 Troubleshooting the Multiple Interface Table........................................................118
14.1.4 Networking Configuration Examples .....................................................................118
14.1.4.1 One VoIP Interface for All Applications................................................. 118
14.1.4.2 VoIP Interface per Application Type...................................................... 119
14.1.4.3 VoIP Interfaces for Combined Application Types ................................. 119
14.1.4.4 VoIP Interfaces with Multiple Default Gateways................................... 120
14.2 Configuring the IP Routing Table.........................................................................121
14.2.1 Interface Column ...................................................................................................123
14.2.2 Routing Table Configuration Summary and Guidelines........................................123
14.2.3 Troubleshooting the Routing Table .......................................................................123
14.3 Configuring Quality of Service..............................................................................124
14.4 DNS......................................................................................................................126
14.4.1 Configuring the Internal DNS Table.......................................................................126
14.4.2 Configuring the Internal SRV Table.......................................................................127
14.5 Configuring NFS Settings.....................................................................................129
14.6 Network Address Translation Support .................................................................131
14.6.1 Device Located behind NAT..................................................................................131
14.6.1.1 Configuring a Static NAT IP Address for All Interfaces......................... 132
14.6.1.2 Configuring NAT Translation per IP Interface....................................... 133
14.6.2 Remote UA behind NAT........................................................................................134
14.6.2.1 First Incoming Packet Mechanism........................................................ 135
14.6.2.2 No-Op Packets...................................................................................... 135
14.7 Robust Receipt of Media Streams .......................................................................136
14.8 Multiple Routers Support......................................................................................136
15 Security............................................................................................................137
15.1 Configuring Firewall Settings ...............................................................................137
15.2 Configuring General Security Settings.................................................................141
15.3 Intrusion Detection System..................................................................................142
15.3.1 Enabling IDS..........................................................................................................142
15.3.2 Configuring IDS Policies........................................................................................143
15.3.3 Assigning IDS Policies...........................................................................................146
15.3.4 Viewing IDS Alarms...............................................................................................148
16 Media................................................................................................................151
16.1 Configuring Voice Settings...................................................................................151
16.1.1 Configuring Voice Gain (Volume) Control .............................................................151
16.1.2 Silence Suppression (Compression).....................................................................152
16.1.3 Echo Cancellation..................................................................................................152
16.2 Fax and Modem Capabilities................................................................................154
16.2.1 Fax/Modem Operating Modes...............................................................................155
16.2.2 Fax/Modem Transport Modes ...............................................................................155
16.2.2.1 T.38 Fax Relay Mode............................................................................ 155
16.2.2.2 G.711 Fax / Modem Transport Mode.................................................... 157

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16.2.2.3 Fax Fallback.......................................................................................... 157
16.2.2.4 Fax/Modem Bypass Mode .................................................................... 158
16.2.2.5 Fax / Modem NSE Mode....................................................................... 159
16.2.2.6 Fax / Modem Transparent with Events Mode....................................... 160
16.2.2.7 Fax / Modem Transparent Mode........................................................... 160
16.2.2.8 RFC 2833 ANS Report upon Fax/Modem Detection............................ 161
16.2.3 V.34 Fax Support...................................................................................................161
16.2.3.1 Bypass Mechanism for V.34 Fax Transmission.................................... 162
16.2.3.2 Relay Mode for T.30 and V.34 Faxes ................................................... 162
16.2.3.3 V.34 Fax Relay for SG3 Fax Machines................................................. 163
16.2.4 V.150.1 Modem Relay...........................................................................................164
16.2.5 Simultaneous Negotiation of Fax (T.38) and Modem (V.150.1) Relay..................165
16.2.6 V.152 Support........................................................................................................166
16.2.7 Fax Transmission behind NAT..............................................................................167
16.3 Configuring RTP/RTCP Settings..........................................................................167
16.3.1 Configuring the Dynamic Jitter Buffer....................................................................167
16.3.2 Comfort Noise Generation.....................................................................................168
16.3.3 Dual-Tone Multi-Frequency Signaling...................................................................169
16.3.3.1 Configuring DTMF Transport Types...................................................... 169
16.3.3.2 Configuring RFC 2833 Payload ............................................................ 170
16.3.4 Configuring RTP Base UDP Port...........................................................................171
16.4 Configuring IP Media Settings..............................................................................172
16.4.1 Automatic Gain Control (AGC)..............................................................................172
16.5 Configuring Analog Settings.................................................................................173
16.6 Configuring Various Codec Attributes..................................................................173
16.7 Configuring Media Realms...................................................................................174
16.7.1 Configuring Quality of Experience per Media Realm ............................................176
16.7.2 Configuring Bandwidth Management per Media Realm........................................179
16.8 Configuring Server for Media Quality of Experience............................................181
16.9 Configuring Media Security..................................................................................182
17 Services ...........................................................................................................185
17.1 Routing Based on LDAP Active Directory Queries ..............................................185
17.1.1 Configuring the LDAP Server................................................................................185
17.1.2 Configuring the Device's LDAP Cache..................................................................186
17.1.3 Active Directory based Tel-to-IP Routing for Microsoft Lync.................................188
17.1.3.1 Querying the AD and Routing Priority................................................... 188
17.1.3.2 Configuring AD-Based Routing Rules................................................... 191
17.1.3.3 Querying the AD for Calling Name........................................................ 194
17.2 Least Cost Routing...............................................................................................195
17.2.1 Overview................................................................................................................195
17.2.2 Configuring LCR....................................................................................................197
17.2.2.1 Enabling the LCR Feature..................................................................... 197
17.2.2.2 Configuring Cost Groups....................................................................... 199
17.2.2.3 Configuring Time Bands for Cost Groups............................................. 200
17.2.2.4 Assigning Cost Groups to Routing Rules.............................................. 202
18 Enabling Applications.....................................................................................203
19 Control Network ..............................................................................................205
19.1 Configuring SRD Table........................................................................................205
19.2 Configuring SIP Interface Table...........................................................................207
19.3 Configuring IP Groups..........................................................................................210
19.4 Configuring Proxy Sets Table ..............................................................................219

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20 SIP Definitions.................................................................................................225
20.1 Configuring SIP Parameters ................................................................................225
20.2 Configuring Account Table...................................................................................225
20.3 Configuring Proxy and Registration Parameters..................................................228
20.3.1 SIP Message Authentication Example ..................................................................230
20.4 Configuring SIP Message Manipulation...............................................................232
20.5 Configuring SIP Message Policy Rules................................................................236
21 Coders and Profiles ........................................................................................239
21.1 Configuring Coders..............................................................................................239
21.2 Configuring Coder Groups...................................................................................242
21.3 Configuring Tel Profile..........................................................................................243
21.4 Configuring IP Profiles .........................................................................................245
Gateway and IP-to-IP Application ........................................................................257
22 IP-to-IP Routing Overview ..............................................................................259
22.1 Theory of Operation.............................................................................................260
22.1.1 Proxy Sets .............................................................................................................261
22.1.2 IP Groups...............................................................................................................261
22.1.3 Inbound and Outbound IP Routing Rules..............................................................263
22.1.4 Accounts................................................................................................................263
22.2 IP-to-IP Routing Configuration Example..............................................................263
22.2.1 Step 1: Enable the IP-to-IP Capabilities................................................................266
22.2.2 Step 2: Configure the Number of Media Channels................................................266
22.2.3 Step 3: Define a Trunk Group for the Local PSTN................................................266
22.2.4 Step 4: Configure the Proxy Sets..........................................................................267
22.2.5 Step 5: Configure the IP Groups ...........................................................................269
22.2.6 Step 6: Configure the Account Table.....................................................................270
22.2.7 Step 7: Configure IP Profiles for Voice Coders.....................................................271
22.2.8 Step 8: Configure Inbound IP Routing...................................................................272
22.2.9 Step 9: Configure Outbound IP Routing................................................................274
22.2.10Step 10: Configure Destination Phone Number Manipulation...............................275
23 Digital PSTN.....................................................................................................277
23.1 Configuring Trunk Settings...................................................................................277
23.2 TDM and Timing...................................................................................................280
23.2.1 Configuring TDM Bus Settings..............................................................................280
23.2.2 Clock Settings........................................................................................................280
23.2.2.1 Recovering Clock from PSTN Line Interface ........................................ 281
23.2.2.2 Configuring Internal Clock as Clock Source ......................................... 281
23.3 Configuring CAS State Machines.........................................................................282
23.4 Configuring Digital Gateway Parameters.............................................................284
23.5 Tunneling Applications.........................................................................................285
23.5.1 TDM Tunneling......................................................................................................285
23.5.1.1 DSP Pattern Detector............................................................................ 288
23.5.2 QSIG Tunneling.....................................................................................................288
23.6 ISDN Non-Facility Associated Signaling (NFAS).................................................289
23.6.1 NFAS Interface ID..................................................................................................290
23.6.2 Working with DMS-100 Switches ..........................................................................290
23.6.3 Creating an NFAS-Related Trunk Configuration...................................................291

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23.6.4 Performing Manual D-Channel Switchover in NFAS Group..................................292
23.7 ISDN Overlap Dialing...........................................................................................292
23.7.1 Collecting ISDN Digits and Sending Complete Number in SIP.............................292
23.7.2 Interworking ISDN Overlap Dialing with SIP According to RFC 3578...................293
23.8 Redirect Number and Calling Name (Display).....................................................294
24 Trunk Group ....................................................................................................295
24.1 Configuring Trunk Group Table............................................................................295
24.2 Configuring Hunt Group Settings.........................................................................297
25 Manipulation....................................................................................................303
25.1 Configuring General Settings...............................................................................303
25.2 Configuring Source/Destination Number Manipulation Rules..............................303
25.3 Manipulating Number Prefix.................................................................................309
25.4 SIP Calling Name Manipulations..........................................................................310
25.5 Configuring Redirect Number IP to Tel................................................................313
25.6 Manipulating Redirected and Diverted Numbers for Call Diversion.....................316
25.7 Mapping NPI/TON to SIP Phone-Context............................................................317
25.8 Configuring Release Cause Mapping ..................................................................319
25.8.1 Fixed Mapping of SIP Response to ISDN Release Reason..................................320
25.8.2 Fixed Mapping of ISDN Release Reason to SIP Response..................................322
25.8.3 Reason Header......................................................................................................324
25.8.4 Mapping PSTN Release Cause to SIP Response ................................................324
25.9 Numbering Plans and Type of Number................................................................325
26 Routing.............................................................................................................327
26.1 Configuring General Routing Parameters............................................................327
26.2 Configuring Outbound IP Routing Table..............................................................327
26.3 Configuring Inbound IP Routing Table.................................................................336
26.4 IP Destinations Connectivity Feature...................................................................340
26.5 Alternative Routing for Tel-to-IP Calls..................................................................341
26.5.1 Alternative Routing Based on IP Connectivity.......................................................341
26.5.2 Alternative Routing Based on SIP Responses......................................................342
26.5.3 PSTN Fallback.......................................................................................................344
26.6 Alternative Routing for IP-to-Tel Calls..................................................................345
26.6.1 Alternative Routing to Trunk upon Q.931 Call Release Cause Code ...................345
26.6.2 Alternative Routing to an IP Destination upon a Busy Trunk ................................346
27 Configuring DTMF and Dialing.......................................................................349
27.1 Dialing Plan Features...........................................................................................350
27.1.1 Digit Mapping.........................................................................................................350
27.1.2 External Dial Plan File ...........................................................................................351
28 Configuring Supplementary Services ...........................................................353
28.1 Call Hold and Retrieve.........................................................................................355
28.2 Call Pickup...........................................................................................................357
28.3 BRI Suspend and Resume...................................................................................357
28.4 Consultation Feature............................................................................................358
28.5 Call Transfer.........................................................................................................358
28.5.1 Consultation Call Transfer.....................................................................................358
28.5.2 Consultation Transfer for QSIG Path Replacement..............................................359

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28.5.3 Blind Call Transfer.................................................................................................359
28.6 Call Forward.........................................................................................................360
28.6.1 Call Forward Reminder Ring.................................................................................361
28.6.2 Call Forward Reminder (Off-Hook) Special Dial Tone ..........................................361
28.6.3 Call Forward Reminder Dial Tone (Off-Hook) upon Spanish SIP Alert-Info..........362
28.6.4 BRI Call Forwarding...............................................................................................363
28.7 Call Waiting..........................................................................................................363
28.8 Message Waiting Indication.................................................................................364
28.9 Caller ID...............................................................................................................366
28.9.1 Caller ID Detection / Generation on the Tel Side ..................................................366
28.9.2 Debugging a Caller ID Detection on FXO..............................................................366
28.9.3 Caller ID on the IP Side.........................................................................................367
28.10Three-Way Conferencing.....................................................................................368
28.11Emergency E911 Phone Number Services..........................................................369
28.11.1FXS Device Emulating PSAP using DID Loop-Start Lines....................................370
28.11.2FXO Device Interworking SIP E911 Calls from Service Provider's IP Network to
PSAP DID Lines .................................................................................................................372
28.11.3Pre-empting Existing Calls for E911 IP-to-Tel Calls..............................................375
28.11.4Enhanced 9-1-1 Support for Lync Server 2010.....................................................376
28.11.4.1About E9-1-1 Services .......................................................................... 376
28.11.4.2Microsoft Lync Server 2010 and E9-1-1................................................ 377
28.11.4.3AudioCodes ELIN Gateway for Lync Server 2010 E9-1-1 Calls to PSTN
381
28.11.4.4Configuring AudioCodes ELIN Gateway............................................... 386
28.12Multilevel Precedence and Preemption................................................................388
28.12.1MLPP Preemption Events in SIP Reason Header ................................................390
28.12.2Precedence Ring Tone..........................................................................................391
28.13Denial of Collect Calls..........................................................................................391
28.14Configuring ISDN Supplementary Services.........................................................392
28.15Advice of Charge Services for Euro ISDN ...........................................................394
28.16Configuring Voice Mail.........................................................................................395
29 Analog Gateway ..............................................................................................397
29.1 Configuring Keypad Features ..............................................................................397
29.2 Configuring Metering Tones.................................................................................398
29.3 Configuring Charge Codes...................................................................................399
29.4 Configuring FXO Settings ....................................................................................400
29.5 Configuring Authentication...................................................................................401
29.6 Configuring Automatic Dialing..............................................................................402
29.7 Configuring Caller Display Information.................................................................404
29.8 Configuring Call Forward .....................................................................................405
29.9 Configuring Caller ID Permissions.......................................................................407
29.10Configuring Call Waiting.......................................................................................408
29.11Rejecting Anonymous Calls.................................................................................409
29.12Configuring FXS Distinctive Ringing and Call Waiting Tones per
Source/Destination Number..........................................................................................409
29.13FXS/FXO Coefficient Types.................................................................................411
29.14FXO Operating Modes.........................................................................................411
29.14.1FXO Operations for IP-to-Tel Calls........................................................................412
29.14.1.1One-Stage Dialing................................................................................. 412
29.14.1.2Two-Stage Dialing................................................................................. 413

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29.14.1.3DID Wink............................................................................................... 413
29.14.2FXO Operations for Tel-to-IP Calls........................................................................414
29.14.2.1Automatic Dialing .................................................................................. 414
29.14.2.2Collecting Digits Mode........................................................................... 415
29.14.2.3FXO Supplementary Services............................................................... 415
29.14.3Call Termination on FXO Devices.........................................................................416
29.14.3.1Calls Termination by PBX ..................................................................... 416
29.14.3.2Call Termination before Call Establishment.......................................... 417
29.14.3.3Ring Detection Timeout......................................................................... 417
29.15Remote PBX Extension between FXO and FXS Devices....................................417
29.15.1Dialing from Remote Extension (Phone at FXS)...................................................418
29.15.2Dialing from PBX Line or PSTN.............................................................................418
29.15.3Message Waiting Indication for Remote Extensions.............................................419
29.15.4Call Waiting for Remote Extensions......................................................................419
29.15.5FXS Gateway Configuration..................................................................................420
29.15.6FXO Gateway Configuration..................................................................................421
Session Border Controller Application................................................................423
30 SBC Overview..................................................................................................425
30.1 SIP Network Definitions .......................................................................................426
30.2 SIP Dialog Initiation Process................................................................................426
30.3 User Registration and Internal Database.............................................................428
30.3.1 Initial Registration Request Processing.................................................................429
30.3.2 Internal Database ..................................................................................................429
30.3.3 Routing using Internal Database...........................................................................430
30.3.4 Registration Refreshes..........................................................................................430
30.3.5 Notification of Expired User Registration to SIP Proxy / Registrar........................430
30.3.6 Registration Restriction Control.............................................................................431
30.4 SBC Media Handling............................................................................................431
30.4.1 Media Anchoring without Transcoding (Transparent) ...........................................433
30.4.2 Media Anchoring with Transcoding .......................................................................433
30.4.3 No Media Anchoring..............................................................................................435
30.4.4 Transcoding Modes...............................................................................................437
30.4.5 Restricting Coders.................................................................................................437
30.4.6 Coder Transcoding................................................................................................438
30.4.7 Prioritizing Coder List in SDP Offer.......................................................................439
30.4.8 SRTP-RTP and SRTP-SRTP Transcoding ...........................................................439
30.4.9 Multiple RTP Media Streams per Call Session .....................................................440
30.4.10Interworking DTMF Methods .................................................................................440
30.5 Fax Negotiation and Transcoding........................................................................441
30.6 Limiting SBC Call Duration...................................................................................441
30.7 SIP Authentication Server for SBC Users............................................................441
30.8 Interworking SIP Signaling...................................................................................442
30.8.1 Interworking SIP 3xx Redirect Responses............................................................442
30.8.1.1 Resultant INVITE Traversing Device .................................................... 442
30.8.1.2 Local Handling of SIP 3xx..................................................................... 444
30.8.2 Interworking SIP Diversion and History-Info Headers...........................................444
30.8.3 Interworking SIP REFER Messages......................................................................445
30.8.4 Interworking SIP PRACK Messages .....................................................................445
30.8.5 Interworking SIP Session Timer............................................................................446
30.8.6 Interworking SIP Early Media ................................................................................446
30.8.7 Interworking SIP re-INVITE Messages..................................................................448
30.8.8 Interworking SIP UPDATE Messages...................................................................448
30.8.9 Interworking SIP re-INVITE to UPDATE................................................................448

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30.8.10Interworking Delayed Offer....................................................................................448
30.8.11Interworking Call Hold............................................................................................449
30.9 Call Survivability...................................................................................................449
30.9.1 Auto-Provisioning of Subscriber-Specific Information for BroadWorks Server for
Survivability.........................................................................................................................449
30.9.2 BroadSoft's Shared Phone Line Call Appearance for SBC Survivability...............450
30.9.3 Call Survivability for Call Centers..........................................................................451
30.9.4 Survivability Mode Display on Aastra IP Phones ..................................................453
30.10Call Forking..........................................................................................................454
30.10.1Initiating SIP Call Forking ......................................................................................454
30.10.2SIP Forking Initiated by SIP Proxy Server.............................................................454
30.11Alternative Routing on Detection of Failed SIP Response...................................455
31 SBC Configuration..........................................................................................457
31.1 Configuring General Settings...............................................................................457
31.2 Configuring Admission Control.............................................................................458
31.3 Configuring Allowed Coder Groups......................................................................460
31.4 Routing SBC ........................................................................................................461
31.4.1 Configuring Classification Rules............................................................................462
31.4.1.1 Classification Based on URI of Selected Header Example................... 466
31.4.2 Configuring Condition Rules..................................................................................467
31.4.3 Configuring SBC IP-to-IP Routing .........................................................................468
31.4.4 Configuring Alternative Routing Reasons..............................................................474
31.5 SBC Manipulations...............................................................................................475
31.5.1 Configuring IP-to-IP Inbound Manipulations..........................................................477
31.5.2 Configuring IP-to-IP Outbound Manipulations.......................................................480
Cloud Resilience Package Application................................................................485
32 CRP Overview..................................................................................................487
33 CRP Configuration..........................................................................................489
33.1 Enabling the CRP Application..............................................................................489
33.2 Configuring Call Survivability Mode .....................................................................490
33.3 Pre-Configured IP Groups....................................................................................491
33.4 Pre-Configured IP-to-IP Routing Rules................................................................492
Stand-Alone Survivability Application.................................................................493
34 SAS Overview..................................................................................................495
34.1 SAS Operating Modes .........................................................................................495
34.1.1 SAS Outbound Mode.............................................................................................496
34.1.1.1 Normal State ......................................................................................... 496
34.1.1.2 Emergency State................................................................................... 496
34.1.2 SAS Redundant Mode...........................................................................................497
34.1.2.1 Normal State ......................................................................................... 498
34.1.2.2 Emergency State................................................................................... 498
34.1.2.3 Exiting Emergency and Returning to Normal State .............................. 498
34.2 SAS Routing.........................................................................................................499
34.2.1 SAS Routing in Normal State................................................................................499
34.2.2 SAS Routing in Emergency State..........................................................................501

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35 SAS Configuration ..........................................................................................503
35.1 General SAS Configuration..................................................................................503
35.1.1 Enabling the SAS Application................................................................................503
35.1.2 Configuring Common SAS Parameters.................................................................503
35.2 Configuring SAS Outbound Mode........................................................................506
35.3 Configuring SAS Redundant Mode......................................................................506
35.4 Configuring Gateway Application with SAS .........................................................507
35.4.1 Gateway with SAS Outbound Mode......................................................................507
35.4.2 Gateway with SAS Redundant Mode....................................................................508
35.5 Advanced SAS Configuration...............................................................................510
35.5.1 Manipulating URI user part of Incoming REGISTER.............................................510
35.5.2 Manipulating Destination Number of Incoming INVITE.........................................511
35.5.3 SAS Routing Based on IP-to-IP Routing Table.....................................................514
35.5.4 Blocking Calls from Unregistered SAS Users........................................................519
35.5.5 Configuring SAS Emergency Calls........................................................................519
35.5.6 Adding SIP Record-Route Header to SIP INVITE.................................................520
35.5.7 Re-using TCP Connections...................................................................................520
35.5.8 Replacing Contact Header for SIP Messages.......................................................521
35.6 Viewing Registered SAS Users............................................................................522
36 SAS Cascading................................................................................................523
IP Media Capabilities.............................................................................................525
37 Transcoding using Third-Party Call Control.................................................527
37.1 Using RFC 4117...................................................................................................527
Data-Router Configuration....................................................................................529
38 Introduction .....................................................................................................531
39 Getting Acquainted with Data Configuration Pages ....................................533
39.1 Working with Tables.............................................................................................533
39.2 Using the Configuration Buttons ..........................................................................534
40 WAN Access....................................................................................................535
40.1 Configuring Ethernet WAN Interface....................................................................535
40.2 Configuring SHDSL WAN Interface .....................................................................537
40.3 Configuring ADSL/2+ and VDSL2 WAN Interface ...............................................540
40.4 Configuring 3G/3.5G Cellular WAN Access.........................................................541
40.5 Configuring Multiple WAN Backup.......................................................................542
41 Firewall and ACL.............................................................................................543
41.1 Configuring Port Forwarding................................................................................543
41.2 Configuring Website Restrictions.........................................................................545
41.3 Configuring NAT...................................................................................................546
41.4 Configuring the Access List..................................................................................548
41.5 Configuring Advanced Filtering............................................................................550
42 QoS...................................................................................................................551
42.1 Configuring General QoS Settings.......................................................................551

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User's Manual Contents
42.2 Configuring Matching Rules.................................................................................551
42.3 Configuring Traffic Shaping..................................................................................554
42.4 Configuring DSCP Settings..................................................................................557
42.5 Configuring 802.1p Settings.................................................................................559
43 VPN...................................................................................................................561
43.1 Configuring IPSec................................................................................................561
43.2 Configuring L2TP Server......................................................................................563
43.3 Creating VPN Users.............................................................................................564
44 Data Services...................................................................................................567
44.1 Configuring DNS Server.......................................................................................567
44.2 Configuring DHCP Server....................................................................................568
45 Data Routing....................................................................................................573
45.1 Configuring General Routing................................................................................573
45.2 Configuring Dynamic Routing ..............................................................................576
46 Objects and Rules...........................................................................................579
46.1 Configuring Protocols...........................................................................................579
46.2 Configuring Network Objects ...............................................................................580
47 Configuring Network Connections ................................................................583
47.1 Network Connection Wizard.................................................................................584
47.2 LAN Switch...........................................................................................................588
47.3 WAN Ethernet......................................................................................................590
47.3.1 Dynamic Host Control Protocol .............................................................................590
47.3.2 Manual WAN IP Address.......................................................................................591
47.3.3 Point-to-Point Protocol over Ethernet (PPPoE).....................................................592
47.3.4 Cellular 3G.............................................................................................................595
47.4 LAN Bridge...........................................................................................................595
47.5 LAN-WAN Bridge.................................................................................................596
47.6 Virtual LAN Interface (VLAN)...............................................................................597
47.7 Layer 2 Tunneling Protocol (L2TP)......................................................................599
47.8 Layer 2 Tunneling Protocol Server (L2TP Server)...............................................603
47.9 Internet Protocol Security (IPSec)........................................................................604
47.10Internet Protocol Security Server (IPSec Server).................................................610
47.11General Routing Encapsulation (GRE)................................................................611
47.11.1GRE Example Scenario.........................................................................................612
47.12Editing Existing Connections................................................................................614
Maintenance...........................................................................................................619
48 Basic Maintenance..........................................................................................621
48.1 Resetting the Device............................................................................................621
48.2 Remotely Resetting Device using SIP NOTIFY...................................................622
48.3 Locking and Unlocking the Device.......................................................................623
48.4 Saving Configuration............................................................................................624

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49 Resetting Channels.........................................................................................625
49.1 Resetting an Analog Channel ..............................................................................625
49.2 Restarting a B-Channel........................................................................................625
50 Software Upgrade............................................................................................627
50.1 Loading Auxiliary Files.........................................................................................627
50.1.1 Call Progress Tones File .......................................................................................629
50.1.1.1 Distinctive Ringing................................................................................. 631
50.1.2 CAS Files...............................................................................................................633
50.1.3 Dial Plan File..........................................................................................................633
50.1.3.1 Creating a Dial Plan File........................................................................ 633
50.1.3.2 Dialing Plans for Digit Collection........................................................... 634
50.1.3.3 Dial Plan Prefix Tags for IP-to-Tel Routing........................................... 636
50.1.3.4 Obtaining IP Destination from Dial Plan File......................................... 638
50.1.3.5 Modifying ISDN-to-IP Calling Party Number......................................... 638
50.1.4 User Information File .............................................................................................639
50.1.4.1 User Information File for PBX Extensions and "Global" Numbers........ 640
50.1.4.2 User Information File for SBC User Database...................................... 641
50.1.4.3 Configuring User Info Table using CLI.................................................. 642
50.1.4.4 Enabling the User Info Table................................................................. 643
50.2 Software License Key ..........................................................................................644
50.2.1 Obtaining the Software License Key File...............................................................644
50.2.2 Installing the Software License Key.......................................................................645
50.2.2.1 Installing the Software License Key using Web.................................... 645
50.2.2.2 Installing the Software License Key using CLI...................................... 647
50.3 Software Upgrade Wizard....................................................................................648
50.4 Backing Up and Loading Configuration File.........................................................651
51 Automatic Update............................................................................................655
51.1 Configuring Automatic Update.............................................................................656
51.2 Obtaining IP Address Automatically using DHCP................................................658
51.3 Automatic Configuration Methods........................................................................659
51.3.1 DHCP-based Configuration Server .......................................................................659
51.3.2 HTTP-based Automatic Updates...........................................................................659
51.3.3 Configuration using FTP or NFS ...........................................................................660
51.3.4 Configuration using AudioCodes EMS..................................................................660
51.4 Loading Files Securely by Disabling TFTP..........................................................660
51.5 Remotely Triggering Auto Update using SIP NOTIFY.........................................661
51.6 Configuring Zero Configuration............................................................................662
52 Restoring Factory Defaults ............................................................................665
52.1 Restoring Defaults using CLI ...............................................................................665
52.2 Restoring Defaults using Hardware Reset Button................................................666
52.3 Restoring Defaults using an ini File......................................................................666
53 USB Storage Capabilities ...............................................................................667
Status, Performance Monitoring and Reporting.................................................669
54 System Status .................................................................................................671
54.1 Viewing Device Information..................................................................................671
54.2 Viewing Ethernet Port Information .......................................................................671

Version 6.6 15 Mediant 800 MSBR
User's Manual Contents
55 Carrier-Grade Alarms......................................................................................673
55.1 Viewing Active Alarms..........................................................................................673
55.2 Viewing Alarm History..........................................................................................673
56 Performance Monitoring.................................................................................675
56.1 Viewing MOS per Media Realm...........................................................................675
56.2 Viewing Trunk Utilization......................................................................................676
56.3 Viewing Quality of Experience .............................................................................677
56.4 Viewing Average Call Duration ............................................................................678
56.5 Network Monitoring (Probing) Two Devices.........................................................679
57 VoIP Status ......................................................................................................683
57.1 Viewing Trunks & Channels Status......................................................................683
57.2 Viewing Analog Port Information..........................................................................684
57.3 Viewing NFAS Groups and D-Channel Status.....................................................685
57.4 Viewing Active IP Interfaces.................................................................................686
57.5 Viewing Performance Statistics............................................................................686
57.6 Viewing Call Counters..........................................................................................686
57.7 Viewing Registered Users....................................................................................688
57.8 Viewing Registration Status.................................................................................689
57.9 Viewing Call Routing Status.................................................................................690
57.10Viewing IP Connectivity........................................................................................691
58 Data Status ......................................................................................................693
58.1 Viewing WAN Status............................................................................................693
58.2 Viewing Network Connection Statistics................................................................694
58.3 Viewing Logged Security Events..........................................................................695
58.4 Viewing QoS Queues Statistics ...........................................................................697
58.5 Viewing Logged Data Events...............................................................................697
59 Reporting Information to External Party .......................................................699
59.1 RTP Control Protocol Extended Reports (RTCP XR)..........................................699
59.2 Generating Call Detail Records............................................................................702
59.2.1 Configuring CDR Reporting...................................................................................702
59.2.2 CDR Field Description...........................................................................................703
59.2.2.1 CDR Fields for SBC Signaling .............................................................. 703
59.2.2.2 CDR Fields for SBC Media ................................................................... 705
59.2.2.3 CDR Fields for Gateway/IP-to-IP Application ....................................... 706
59.2.2.4 Release Reasons in CDR..................................................................... 710
59.3 Configuring RADIUS Accounting .........................................................................713
59.4 Querying Device Channel Resources using SIP OPTIONS ................................716
Diagnostics............................................................................................................717
60 Syslog and Debug Recordings ......................................................................719
60.1 Syslog Message Format ......................................................................................719
60.1.1 Event Representation in Syslog Messages...........................................................720
60.1.2 Unique Device Identification in Syslog Messages.................................................722

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Mediant 800 MSBR
60.1.3 Identifying AudioCodes Syslog Messages using Facility Levels...........................722
60.1.4 SNMP Alarms in Syslog Messages.......................................................................723
60.2 Configuring Syslog Settings.................................................................................723
60.3 Configuring Debug Recording..............................................................................724
60.4 Filtering Syslog Messages and Debug Recordings .............................................725
60.4.1 Filtering IP Network Traces ...................................................................................727
60.5 Viewing Syslog Messages ...................................................................................728
60.6 Collecting Debug Recording Messages...............................................................730
60.7 Capturing VoIP and Data-Router Network Traffic................................................732
61 Self-Testing......................................................................................................733
62 Analog Line Testing........................................................................................735
63 Testing SIP Signaling Calls............................................................................737
63.1 Configuring Test Call Endpoints...........................................................................737
63.1.1 Starting, Stopping and Restarting Test Calls.........................................................740
63.1.2 Viewing Test Call Statistics....................................................................................741
63.2 Configuring DTMF Tones for Test Calls...............................................................742
63.3 Configuring Basic Test Call..................................................................................743
63.4 Configuring SBC Test Call with External Proxy ...................................................744
63.5 Test Call Configuration Examples........................................................................745
64 Running Data-Router Diagnostic Tests.........................................................749
Appendix................................................................................................................751
65 Dialing Plan Notation for Routing and Manipulation....................................753
66 Configuration Parameters Reference............................................................755
66.1 Networking Parameters........................................................................................755
66.1.1 Multiple VoIP Network Interfaces and VLAN Parameters.....................................755
66.1.2 Routing Parameters...............................................................................................756
66.1.3 Quality of Service Parameters...............................................................................756
66.1.4 NAT and STUN Parameters..................................................................................757
66.1.5 NFS Parameters....................................................................................................758
66.1.6 DNS Parameters....................................................................................................759
66.1.7 DHCP Parameters.................................................................................................759
66.1.8 NTP and Daylight Saving Time Parameters..........................................................760
66.1.9 Power over Ethernet Parameters..........................................................................761
66.2 Management Parameters.....................................................................................762
66.2.1 General Parameters ..............................................................................................762
66.2.2 Web Parameters....................................................................................................763
66.2.3 Telnet Parameters.................................................................................................765
66.2.4 SNMP Parameters.................................................................................................766
66.2.5 CLI Parameters......................................................................................................769
66.2.6 TR-069 Parameters...............................................................................................769
66.2.7 Serial Parameters..................................................................................................771
66.3 Debugging and Diagnostics Parameters..............................................................772
66.3.1 General Parameters ..............................................................................................772
66.3.2 SIP Test Call Parameters......................................................................................773
66.3.3 Syslog, CDR and Debug Parameters....................................................................774
66.3.4 Resource Allocation Indication Parameters...........................................................778
66.4 Security Parameters.............................................................................................779

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User's Manual Contents
66.4.1 General Parameters ..............................................................................................779
66.4.2 HTTPS Parameters ...............................................................................................780
66.4.3 SRTP Parameters..................................................................................................781
66.4.4 TLS Parameters.....................................................................................................784
66.4.5 SSH Parameters....................................................................................................786
66.4.6 OCSP Parameters.................................................................................................787
66.4.7 IDS Parameters.....................................................................................................788
66.5 RADIUS Parameters............................................................................................789
66.6 SIP Media Realm Parameters..............................................................................792
66.7 Control Network Parameters................................................................................794
66.7.1 IP Group, Proxy, Registration and Authentication Parameters.............................794
66.7.2 Network Application Parameters...........................................................................805
66.8 General SIP Parameters......................................................................................806
66.9 Coders and Profile Parameters............................................................................835
66.10Channel Parameters............................................................................................839
66.10.1Voice Parameters..................................................................................................839
66.10.2Coder Parameters .................................................................................................842
66.10.3DTMF Parameters.................................................................................................843
66.10.4RTP, RTCP and T.38 Parameters.........................................................................844
66.11Gateway and IP-to-IP Parameters.......................................................................848
66.11.1Fax and Modem Parameters.................................................................................848
66.11.2DTMF and Hook-Flash Parameters.......................................................................855
66.11.3Digit Collection and Dial Plan Parameters.............................................................860
66.11.4Voice Mail Parameters...........................................................................................862
66.11.5Supplementary Services Parameters....................................................................868
66.11.5.1Caller ID Parameters............................................................................. 868
66.11.5.2Call Waiting Parameters........................................................................ 872
66.11.5.3Call Forwarding Parameters ................................................................. 874
66.11.5.4Message Waiting Indication Parameters............................................... 876
66.11.5.5Call Hold Parameters............................................................................ 878
66.11.5.6Call Transfer Parameters...................................................................... 879
66.11.5.7Three-Way Conferencing Parameters .................................................. 882
66.11.5.8MLPP and Emergency Call Parameters ............................................... 883
66.11.5.9Call Cut-Through Parameters............................................................... 889
66.11.5.10 Automatic Dialing Parameters......................................................... 890
66.11.5.11 Direct Inward Dialing Parameters.................................................... 890
66.11.5.12 ISDN BRI Parameters ..................................................................... 892
66.11.6PSTN Parameters..................................................................................................894
66.11.6.1General Parameters.............................................................................. 894
66.11.6.2TDM Bus and Clock Timing Parameters............................................... 898
66.11.6.3CAS Parameters ................................................................................... 900
66.11.6.4ISDN Parameters.................................................................................. 903
66.11.7ISDN and CAS Interworking Parameters ..............................................................910
66.11.8Answer and Disconnect Supervision Parameters.................................................925
66.11.9Tone Parameters...................................................................................................929
66.11.9.1Telephony Tone Parameters................................................................. 929
66.11.9.2Tone Detection Parameters.................................................................. 936
66.11.9.3Metering Tone Parameters ................................................................... 938
66.11.10 Telephone Keypad Sequence Parameters......................................................939
66.11.11 General FXO Parameters.................................................................................942
66.11.12 Trunk Groups and Routing Parameters ...........................................................945
66.11.13 IP Connectivity Parameters..............................................................................951
66.11.14 Alternative Routing Parameters .......................................................................952
66.11.15 Number Manipulation Parameters....................................................................954
66.12Least Cost Routing Parameters...........................................................................964
66.13LDAP Parameters................................................................................................965

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66.14SBC and CRP Parameters...................................................................................968
66.15Standalone Survivability Parameters...................................................................980
66.16IP Media Parameters ...........................................................................................984
66.17Auxiliary and Configuration File Name Parameters.............................................988
66.18Automatic Update Parameters.............................................................................989
67 DSP Templates................................................................................................993
68 Technical Specifications ................................................................................995

Version 6.6 19 Mediant 800 MSBR
User's Manual Notices
Notice
This document describes the AudioCodes Mediant 800 Multi-Service Business Router
(MSBR).
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Before consulting this document, check the
corresponding Release Notes regarding feature preconditions and/or specific support in this
release. In cases where there are discrepancies between this document and the Release
Notes, the information in the Release Notes supersedes that in this document. Updates to
this document and other documents as well as software files can be downloaded by
registered customers at http://www.audiocodes.com/downloads.
© Copyright 2013 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: April-28-2013
Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, HD VoIP
Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open
Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect,
VoIPerfectHD, What’s Inside Matters, Your Gateway To VoIP and 3GX are trademarks or
registered trademarks of AudioCodes Limited. All other products or trademarks are
property of their respective owners. Product specifications are subject to change without
notice.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and service are generally provided by AudioCodes’
Distributors, Partners, and Resellers from whom the product was purchased. For technical
support for products purchased directly from AudioCodes, or for customers subscribed to
AudioCodes Customer Technical Support (ACTS), contact [e-mail].
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Throughout this manual, unless otherwise specified, the term device refers to the
Mediant 800 MSBR.

User's Manual 20 Document #: LTRT-12809
Mediant 800 MSBR
Related Documentation
Manual Name
SIP CPE Release Notes
Mediant 800 MSBR Hardware Installation Manual
MSBR Series CLI Reference Guide for Data Functionality
MSBR Series CLI Reference Guide for VoIP and System Functionality
SBC Design Guide
DConvert User's Guide
CPTWizard User's Guide
Note:
The scope of this document does not fully cover security aspects for
deploying the device in your environment. Security measures should be done
in accordance with your organization’s security policies. For basic security
guidelines, you should refer to AudioCodes
Recommended Security
Guidelines document.
Note: Before configuring the device, ensure that it is installed correctly as instructed
in the Hardware Installation Manual.
Note: This device is considered an INDOOR unit and therefore must be installed
only indoors.
Notes:
•By default, the device supports export-grade (40-bit and 56-bit)
encryption due to US government restrictions on the export of security
technologies. To enable 128-bit and 256-bit encryption on your device,
contact your AudioCodes sales representative.
•This device includes software developed by the OpenSSL Project for use
in the OpenSSL Toolkit (http://www.openssl.org/).
•This device includes cryptographic software written by Eric Young
([e-mail]).