Auerswald COMmander 6000 Setup guide

Advanced Information
PBX for Internet/ISDN Telephony
COMmander6000
COMmander6000R
COMmander6000RX

2COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Table of Contents
About this Instruction.............................................................................22
Functions, Uses, Concepts ....................................................................23
Action URL (HTTP Request).....................................................................26
Address Books ..........................................................................................27
Alarm.........................................................................................................29
Alarm Device.............................................................................................31
Exchange Line Authorisation, Call Deblocker and Call Restrictor ............32
Phone Book Authorisation ....................................................................34
Exchange Line Request ............................................................................36
Exchange Line Transfer ............................................................................38
Call Waiting ...............................................................................................40
PBX Time ..................................................................................................41
Do-not-disturb, Call Deblocker and Call Restrictor ...................................42
Automatic Reception .................................................................................44
Baby Call...................................................................................................48
Busy-on-Busy............................................................................................49
Call Through..............................................................................................50
Boss/Secretary Function ...........................................................................52
CLIP Texts.................................................................................................53
DECT Phones ...........................................................................................54
E-mail ........................................................................................................56

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 3
Remote Configuration and Alternative Connection Options......................58
Configuring the PBX Remotely with (Auerswald) Remote Access Server
via the Internet......................................................................................59
Configuring the PBX Remotely via the Internet (without (Auerswald)
Remote Access Server)........................................................................61
Configuring ISDN System Phones via the PBX (Internal) ....................62
Configuring ISDN System Phones Remotely via the External S0 Port on
the PBX (Externally) .............................................................................65
Firmware Update.......................................................................................68
Distributing Firmware............................................................................69
Follow-me..................................................................................................71
Activation.................................................................................................73
Call Charge Information ............................................................................76
Call Allowance Account.............................................................................77
External Outgoing Call ..............................................................................79
Call Data ...................................................................................................81
Contents of the Call Data Record .........................................................82
Opening the Call Data List....................................................................83
Groups ......................................................................................................84
GSM Gateway...........................................................................................87
Hardware...................................................................................................89
Powering Down and Switching Off the PBX..............................................90
Hotel Function ...........................................................................................92
InterCom Announcement/Hands-Free ......................................................96
Internal Phone Numbers ...........................................................................98
ISDN Connection ....................................................................................100

4COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Calendar..................................................................................................101
Ringing Sequence ...................................................................................102
Examples............................................................................................104
Ringtones ................................................................................................ 111
Backing Up and Recovering Configuration Data.....................................113
Configuration Switchover ........................................................................115
LAN-TAPI ................................................................................................119
Installing TAPI driver (TSP) ................................................................121
Checking the Function of the LAN-TAPI .............................................122
Loudspeaker Announcement ..................................................................125
LCR .........................................................................................................126
Macro numbers .......................................................................................128
MWI .........................................................................................................129
Restart.....................................................................................................130
Emergency Calls .....................................................................................132
Call Parking.............................................................................................136
Online Name Search...............................................................................137
Multi-path Call Forwarding ......................................................................139
Pick-up and Call Take-over .....................................................................140
Preliminary Pickup Query and Monitoring...............................................141
Pick-up of All Calls to Group Members ...................................................143
Private (Personalised) Exchange Line Access .......................................144
Profiles ....................................................................................................145
Project Assignment .................................................................................146

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 5
Provisioning for IP Phones......................................................................147
Provisioning Files ...............................................................................150
Room Monitoring.....................................................................................153
Relays (Actuators)...................................................................................154
Relay Operating Modes......................................................................155
Call Channel Reservation .......................................................................159
Phone Number Display (CLIP)................................................................160
Number Presentation ..............................................................................161
Call Forwarding .......................................................................................163
Call Forwarding for Subscribers .........................................................164
Call Forwarding for Groups ................................................................166
Call Forwarding for External Numbers ...............................................168
Call Distribution .......................................................................................170
Switch Input.............................................................................................171
Service Data............................................................................................172
Recording the D-Channel Protocol.....................................................172
Protection from Unauthorised Access.....................................................175
System Messages...................................................................................178
Subscribers .............................................................................................180
Announcement before Answering ...........................................................181
Text Messages (Instant Messaging)........................................................183
Tones.......................................................................................................184
Door Functions........................................................................................186
Transmission of the Display Name..........................................................187

6COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Sub-System Operation............................................................................188
Transferring a Caller of the Main PBX to Another Subscriber on the Main
PBX from the Sub-System PBX .........................................................191
Transfer and Callback .............................................................................193
Voice mail/Fax Boxes ..............................................................................195
Management Voice Mail/Fax Function and Memory ..........................196
Voice Mailbox....................................................................................197
Operating and Querying a Voice Mailbox ...........................................199
Fax Box ..............................................................................................202
Fax Transfer .......................................................................................204
VoIP.........................................................................................................211
Configuring External Internet Telephony ............................................211
Configuring Internal IP Telephony ......................................................212
Configuring Remote Extensions .........................................................214
VoIP/GSM Routing ..................................................................................217
Preferred Exchange Line ........................................................................220
Waiting Field Function.............................................................................221
Music on Hold and Announcement .........................................................225
Wake-up Functions .................................................................................226
Central Caller List....................................................................................227
Phoning..................................................................................................228
Using Different Phone Types ..................................................................229

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 7
Incoming Calls.........................................................................................231
Accepting Incoming Calls ...................................................................231
Taking over a Call (Pick-up)................................................................232
Taking over a Call (Call Take-over).....................................................233
Accepting Door Call and Opening the Door .......................................234
Accepting an Alarm Call and Confirming the Alarm ...........................235
Call Waiting Calls ....................................................................................237
Rejecting a Call Waiting Call ..............................................................237
Accepting the Call Waiting Call...........................................................238
Disconnecting the Current Call and Accepting the Call Waiting Call..239
Outgoing Calls.........................................................................................240
Initiating an Internal Call .....................................................................242
Initiating an External Call....................................................................243
Initiating an External Call with Calling Line Identity Restriction ..........243
Initiating Private Exchange Line Access.............................................245
Initiating Private Exchange Line Access without a PIN ......................246
Initiating Targeted Exchange Line Access..........................................247
Force Public Exchange Call for Automatic Exchange Line Request ..248
Initiating Targeted VoIP Access ..........................................................248
Initiating Calls with Project Assignment..............................................250
Calling a Door and Opening the Door ................................................251
Initiating InterCom Announcement/Hands-Free .................................252
Performing Loudspeaker Announcement ...........................................253

8COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Unsuccessful Outgoing Calls ..................................................................255
Initiating Internal Callback on Busy ....................................................255
Initiating External Callback on Busy ...................................................257
Deleting Callback on Busy..................................................................259
Initiating Reservation of Exchange Line on Busy ...............................260
Initiating Internal Callback on No Response.......................................261
Initiating External Callback on No Response .....................................262
Initiating Priority Call for Do-Not-Disturb.............................................264
Query Calls .............................................................................................265
Initiating a Query Call .........................................................................265
Ending a Query Call ...........................................................................267
Toggling between Conversations........................................................267
Ending One of the Two Calls ..............................................................268
Connecting Both Communication Partners ........................................269
Initiating Query Call to Third Subscriber.............................................270
Transferring .............................................................................................273
Transferring with Announcement........................................................273
Blind Transfer (Transferring without Announcement) .........................275
Placing Communication Partner in Waiting Loop ...............................276
Calling a Third Subscriber and Transferring to an Active Communication
Partner................................................................................................277
Parking the Call Internally (Call Parking)............................................279
Unparking the Call (Call Parking) .......................................................281
Conference Calls.....................................................................................282
Initiating Conference Calls..................................................................282
Initiating Toggling between Conversations during a Conference Call 283
Connecting Both Conference Call Partners........................................284
Ending Conference Call......................................................................285

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 9
Short Reference ....................................................................................286
Alarm.......................................................................................................289
Reservation of Exchange Line on Busy ..................................................293
Force Public Exchange Call for Automatic Exchange Line Request.......294
Call Waiting .............................................................................................295
Time and Date (of the PBX) ....................................................................296
Do-not-Disturb .........................................................................................297
Automatic Reception ...............................................................................298
Baby Call/Hotline.....................................................................................299
Call Through............................................................................................300
Remote Configuration (Releasing)..........................................................301
Hook Flash Timing ..................................................................................302
Follow-me................................................................................................303
Call Deblocker (Incoming).......................................................................306
Call Allowance Account...........................................................................307
Outgoing Calls.........................................................................................308
Call Data (Single Call Record) ................................................................310
Targeted Exchange Line Access.............................................................311
Targeted VoIP Access .............................................................................312
Groups ....................................................................................................313
Hotel Functions .......................................................................................315
Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client) ......316
InterCom Announcement/Handsfree Speaking.......................................319
Conference..............................................................................................320

10 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Configuration Switchover ........................................................................321
Loudspeaker Announcement ..................................................................322
Emergency Call Announcement..............................................................323
Call Parking.............................................................................................324
Multi-Path Call Forwarding......................................................................326
Pick-up and Call Take-over .....................................................................329
PIN ..........................................................................................................330
Private (Personalised) Exchange Line Access .......................................331
Project Assignment .................................................................................332
Room Monitoring.....................................................................................333
Relay .......................................................................................................334
Query and 3rd Call ..................................................................................337
Query and Transfer .................................................................................339
Callback on Busy ....................................................................................341
Callback on No Reply..............................................................................342
Call Forwarding for External Numbers ....................................................343
Call Forwarding for Groups .....................................................................350
Call Forwarding for Subscribers ..............................................................355
Call Restrictor (Incoming)........................................................................358
Announcement before Answering ...........................................................359
Door Functions........................................................................................360
Voice Mailbox ..........................................................................................361
Music on Hold and Announcement .........................................................371
Wake-up Functions .................................................................................373

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 11
Configuration Manager.........................................................................376
Introduction to the Configuration Manager..............................................377
Opening the Configuration Manager ..................................................377
Operating Instructions for the Configuration Manager........................379
Information on the PBX ......................................................................385
Overviews ..............................................................................................386
Identification number table..............................................................386
Call distribution ................................................................................387
Call Forwarding Status.....................................................................387
Groups ...............................................................................................388
Additional subscriber passwords...................................................389
Automatic Receptions......................................................................390
Voice mail/fax function.....................................................................390
Wake-up times ..................................................................................391
Switching times ................................................................................392
Ports ..................................................................................................392
Phone numbering plan.....................................................................393
Monitoring..............................................................................................395
Network diagnosis............................................................................395
External call channel assignment...................................................396
Status VoIP accounts .......................................................................397
Status internal subscriber ...............................................................401
Status IP relay ...................................................................................406
System messages ............................................................................406
Network data stream ........................................................................407
Status messages ..............................................................................409

12 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Help .........................................................................................................410
Opening Help......................................................................................410
Icons in the Help Window ...................................................................411
Navigating in the Help Window...........................................................412
Searching in the Help .........................................................................412
Printing Help Pages............................................................................413
Settings – Hardware..............................................................................414
Selection of modules ............................................................................415
Settings Modules ................................................................................415
Port configuration .................................................................................416
Settings Ports .....................................................................................416
Settings – Public switched tel. networks............................................420
Exchange line request ..........................................................................421
Settings Exchange Line Request .......................................................421
Emergency calls....................................................................................427
Settings Emergency Calls ..................................................................427
ISDN connections .................................................................................432
Settings PTMP Connection ................................................................432
Expert Configuration PTMP Connection ........................................436
Settings PBX Base Number/Bundle ...................................................455
Expert Configuration PTP Connection ...........................................460
Settings Extension..............................................................................479
Settings Additional Numbers ..............................................................482

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 13
Voice over IP (VoIP)...............................................................................485
Management VoIP Provider................................................................485
Settings VoIP Provider........................................................................487
Management VoIP Account ................................................................515
Settings VoIP Accounts ......................................................................517
Expert Settings PTMP Connection .....................................................527
Expert Settings PTP Connection ........................................................535
Settings Additional Numbers VoIP......................................................541
Call Distribution ....................................................................................543
Management Call Distribution ............................................................543
Settings Call Distribution ....................................................................547
Call Forwarding .....................................................................................550
Settings Call Forwarding ....................................................................550
Settings – Subscriber (scr.)..................................................................553
Phone numbers .....................................................................................554
Management Subscriber ....................................................................554
IP provisioning ......................................................................................561
Settings Provisioning ..........................................................................561
Management Provisioning Files .........................................................563
Profiles ...................................................................................................568
Management Profile ...........................................................................568
Settings Subscriber Profiles ...............................................................569
Settings Profile Assignment................................................................584

14 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
COMfortel DECT ....................................................................................585
Using the Configuration Manager to Switch On the Login Mode of a
COMfortel DECT 900 Base ................................................................585
Assigning Internal Phone Numbers to COMfortel DECT 900/900C
Handsets ............................................................................................587
Using the Configuration Manager to Log Out COMfortel DECT 900/900C
Handsets ............................................................................................588
Using the Configuration Manager to Configure a Function Key for PBX
Functions ............................................................................................589
Copying a Function Key Assignment into Other COMfortel DECT 900/
900C Handsets...................................................................................592
Restoring a Phone Book from the PBX ..............................................593
Properties / Function overview............................................................595
Settings Subscriber Properties ...........................................................595
Unassigned phones ..............................................................................633
Managing Unassigned Phones...........................................................633
All subscribers ......................................................................................634
Settings all Subscribers ......................................................................634
Settings – Groups .................................................................................637
Phone numbers .....................................................................................638
Management Groups ..........................................................................638
Profiles ...................................................................................................641
Management Profile ...........................................................................641
Settings Group Profiles.......................................................................642
Settings Profile Assignment................................................................660
Properties ..............................................................................................661
Settings Group Properties ..................................................................661

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 15
Settings – Devices ................................................................................684
Voice mail/fax boxes .............................................................................685
Management Voice Mail/Fax Boxes ...................................................685
Management Profile ...........................................................................692
Settings Profile Assignment................................................................693
Settings Voice Mail/Fax Function .......................................................694
Settings Voice Mailbox .......................................................................698
Settings Fax Box ................................................................................717
Device Wizard........................................................................................727
Management Device Wizard ..............................................................727
Door Terminals ......................................................................................742
Management Door Terminal ...............................................................742
Settings Door Terminal .......................................................................747
Settings Door Call...............................................................................749
Announcement Outputs .......................................................................754
Management Announcement Output..................................................754
Settings Announcement Output..........................................................757
Alarms ....................................................................................................759
Management Alarm ............................................................................759
Settings Alarm ....................................................................................764
Settings Switch Input ..........................................................................767
Relays (Actuators) ................................................................................770
Management Relays (Actuators) ........................................................770
Settings Relays (Actuators) ................................................................772
Action URLs...........................................................................................784
Management Action URL (HTTP Request) ........................................784
Settings Action URL (HTTP Request) ................................................791

16 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Settings – Time Control........................................................................793
Configurations.......................................................................................794
Management Configuration ................................................................794
Switching Times....................................................................................797
Management Switching Times............................................................797
Settings – Routing ................................................................................800
Soft-LCR 4.0...........................................................................................801
Management LCR Subscribers ..........................................................801
Management LCR Providers ..............................................................802
Management Networks/LCR Import ...................................................803
Management Area Codes/Area Code Ranges...................................806
Management LCR Tables ...................................................................807
VoIP and GSM Routing .........................................................................811
Settings VoIP/GSM Routing ...............................................................811
Settings – Functions.............................................................................816
Exchange Line Transfer........................................................................817
Settings for Exchange Line Transfer ..................................................817
Automatic Receptions ..........................................................................819
Management Automatic Reception ....................................................819
Settings for Automatic Receptions .....................................................821
Call Through ..........................................................................................828
Settings Call Through.........................................................................828
CLIP Texts ..............................................................................................832
Settings CLIP Texts ............................................................................832

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 17
Short-Code Macros ...............................................................................834
Management Short-Code Macros ......................................................834
Call Allowance Accounts......................................................................837
Settings Call Allowance Account ........................................................837
Hotel Function .......................................................................................842
Settings Hotel Function ......................................................................842
Management Hotel Function ..............................................................849
Calendar.................................................................................................851
Management Calendars .....................................................................851
LAN TAPI................................................................................................854
Settings LAN TAPI ..............................................................................854
Call Parking ...........................................................................................858
Settings Call Parking ..........................................................................858
Online Name Search .............................................................................860
Management Provider Online Name Search......................................860
Management Online Name Search Group Filters ..............................864
Settings Online Name Search Group Filters ......................................865
Settings Online Name Search Text Converter....................................868
Waiting Field..........................................................................................870
Settings Waiting Field .........................................................................870
Music on Hold/Announcements...........................................................872
Management Music On Hold and Announcements ............................872
Settings for Music On Hold and Announcements...............................875
Wake-Up Times......................................................................................882
Settings for Wake-Up Functions .........................................................882

18 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Settings – User Data .............................................................................886
Call Data.................................................................................................887
Management Call Data.......................................................................887
Call Data Column Settings .................................................................897
Management Filter..............................................................................906
Settings Filter......................................................................................909
Settings Call Data...............................................................................912
Address Books......................................................................................916
Management Contacts & Assignment ................................................916
Settings Contacts ...............................................................................930
Settings Contact Groups ....................................................................935
Contact Group Authorisations Settings .............................................940
Settings Standard Contact Groups .....................................................944
Settings Address Books .....................................................................947
Settings Address Book Transmission for DECT Handsets.................952
Information about Transfer via LDAP Server......................................954
Special Numbers ...................................................................................956
Management Special Numbers ..........................................................956
Messages ...............................................................................................959
Management Messages .....................................................................959
Settings – Administration.....................................................................963
Dealer/Operator Data ............................................................................964
Management PBX, Dealer and Operator Data ...................................964
Activation...............................................................................................968
Management Activation ......................................................................968
Access Authorisations .........................................................................970
Configuring Access Authorisation.......................................................970

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 19
Data Backup...........................................................................................971
Management Configuration Data........................................................971
Firmware Update/Restart......................................................................977
Management Firmware Updates ........................................................977
Date/Time of the PBX............................................................................985
Settings Date/Time of the PBX ...........................................................985
IP Configuration ....................................................................................990
Settings IP Configuration....................................................................990
VoIP Configuration..............................................................................1003
Settings VoIP ....................................................................................1003
Remote Configuration ........................................................................1008
Settings Remote Configuration.........................................................1008
SIPS/SRTP Internal (VoIP) ..................................................................1013
Settings SIPS/SRTP.........................................................................1013
IP Black- and Whitelist........................................................................1019
Settings IP black- and whitelist.........................................................1019
Certificates...........................................................................................1023
Management Certificates..................................................................1023
E-Mail....................................................................................................1030
Settings Outgoing Mail Server..........................................................1030
Management Logo............................................................................1034
Management Internationalisation .....................................................1035
Settings Internationalisation .............................................................1037
System Messages ...............................................................................1040
Settings System Message ................................................................1040

20 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Logging ................................................................................................1046
Settings Logging...............................................................................1046
Service Data.........................................................................................1049
Downloading Service Data ...............................................................1049
Appendix Hardware ............................................................................1051
Status Displays on the LEDs.................................................................1052
Buttons ..................................................................................................1057
Performing a Restart Immediately by Pressing a Button..................1057
Restoring Firmware at the Touch of a Button ...................................1058
Restore Factory Settings at the Touch of a Button ...........................1061
Shutting the PBX Down by Pressing a Button..................................1062
Printers and Data Storage Devices at the USB Host ............................1064
Connecting Devices to the 2TSM (R) Module.......................................1065
Connecting a Door Terminal System in Accordance with FTZ 123 D12-0
1066
Connecting a Door Bell Button .........................................................1068
Connecting a Door Bell Button and a Door Bell ...............................1070
Connecting a Door Opener (or Other Devices) to a Relay ...............1072
Connecting a Second Ringer............................................................1075
Connecting a Device for Alarm Functions ........................................1077
Connecting an External Input Device for Music on Hold ..................1079
Connecting a Loudspeaker for Announcements ..............................1080