Auerswald COMmander 6000 Setup guide

Advanced Information
PBX for Internet/ISDN Telephony
COMmander6000
COMmander6000R
COMmander6000RX

2COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Table of Contents
About this Instruction.............................................................................22
Functions, Uses, Concepts ....................................................................23
Action URL (HTTP Request).....................................................................26
Address Books ..........................................................................................27
Alarm.........................................................................................................29
Alarm Device.............................................................................................31
Exchange Line Authorisation, Call Deblocker and Call Restrictor ............32
Phone Book Authorisation ....................................................................34
Exchange Line Request ............................................................................36
Exchange Line Transfer ............................................................................38
Call Waiting ...............................................................................................40
PBX Time ..................................................................................................41
Do-not-disturb, Call Deblocker and Call Restrictor ...................................42
Automatic Reception .................................................................................44
Baby Call...................................................................................................48
Busy-on-Busy............................................................................................49
Call Through..............................................................................................50
Boss/Secretary Function ...........................................................................52
CLIP Texts.................................................................................................53
DECT Phones ...........................................................................................54
E-mail ........................................................................................................56

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 3
Remote Configuration and Alternative Connection Options......................58
Configuring the PBX Remotely with (Auerswald) Remote Access Server
via the Internet......................................................................................59
Configuring the PBX Remotely via the Internet (without (Auerswald)
Remote Access Server)........................................................................61
Configuring ISDN System Phones via the PBX (Internal) ....................62
Configuring ISDN System Phones Remotely via the External S0 Port on
the PBX (Externally) .............................................................................65
Firmware Update.......................................................................................68
Distributing Firmware............................................................................69
Follow-me..................................................................................................71
Activation.................................................................................................73
Call Charge Information ............................................................................76
Call Allowance Account.............................................................................77
External Outgoing Call ..............................................................................79
Call Data ...................................................................................................81
Contents of the Call Data Record .........................................................82
Opening the Call Data List....................................................................83
Groups ......................................................................................................84
GSM Gateway...........................................................................................87
Hardware...................................................................................................89
Powering Down and Switching Off the PBX..............................................90
Hotel Function ...........................................................................................92
InterCom Announcement/Hands-Free ......................................................96
Internal Phone Numbers ...........................................................................98
ISDN Connection ....................................................................................100

4COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Calendar..................................................................................................101
Ringing Sequence ...................................................................................102
Examples............................................................................................104
Ringtones ................................................................................................ 111
Backing Up and Recovering Configuration Data.....................................113
Configuration Switchover ........................................................................115
LAN-TAPI ................................................................................................119
Installing TAPI driver (TSP) ................................................................121
Checking the Function of the LAN-TAPI .............................................122
Loudspeaker Announcement ..................................................................125
LCR .........................................................................................................126
Macro numbers .......................................................................................128
MWI .........................................................................................................129
Restart.....................................................................................................130
Emergency Calls .....................................................................................132
Call Parking.............................................................................................136
Online Name Search...............................................................................137
Multi-path Call Forwarding ......................................................................139
Pick-up and Call Take-over .....................................................................140
Preliminary Pickup Query and Monitoring...............................................141
Pick-up of All Calls to Group Members ...................................................143
Private (Personalised) Exchange Line Access .......................................144
Profiles ....................................................................................................145
Project Assignment .................................................................................146

COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018 5
Provisioning for IP Phones......................................................................147
Provisioning Files ...............................................................................150
Room Monitoring.....................................................................................153
Relays (Actuators)...................................................................................154
Relay Operating Modes......................................................................155
Call Channel Reservation .......................................................................159
Phone Number Display (CLIP)................................................................160
Number Presentation ..............................................................................161
Call Forwarding .......................................................................................163
Call Forwarding for Subscribers .........................................................164
Call Forwarding for Groups ................................................................166
Call Forwarding for External Numbers ...............................................168
Call Distribution .......................................................................................170
Switch Input.............................................................................................171
Service Data............................................................................................172
Recording the D-Channel Protocol.....................................................172
Protection from Unauthorised Access.....................................................175
System Messages...................................................................................178
Subscribers .............................................................................................180
Announcement before Answering ...........................................................181
Text Messages (Instant Messaging)........................................................183
Tones.......................................................................................................184
Door Functions........................................................................................186
Transmission of the Display Name..........................................................187

6COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Sub-System Operation............................................................................188
Transferring a Caller of the Main PBX to Another Subscriber on the Main
PBX from the Sub-System PBX .........................................................191
Transfer and Callback .............................................................................193
Voice mail/Fax Boxes ..............................................................................195
Management Voice Mail/Fax Function and Memory ..........................196
Voice Mailbox....................................................................................197
Operating and Querying a Voice Mailbox ...........................................199
Fax Box ..............................................................................................202
Fax Transfer .......................................................................................204
VoIP.........................................................................................................211
Configuring External Internet Telephony ............................................211
Configuring Internal IP Telephony ......................................................212
Configuring Remote Extensions .........................................................214
VoIP/GSM Routing ..................................................................................217
Preferred Exchange Line ........................................................................220
Waiting Field Function.............................................................................221
Music on Hold and Announcement .........................................................225
Wake-up Functions .................................................................................226
Central Caller List....................................................................................227
Phoning..................................................................................................228
Using Different Phone Types ..................................................................229

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Incoming Calls.........................................................................................231
Accepting Incoming Calls ...................................................................231
Taking over a Call (Pick-up)................................................................232
Taking over a Call (Call Take-over).....................................................233
Accepting Door Call and Opening the Door .......................................234
Accepting an Alarm Call and Confirming the Alarm ...........................235
Call Waiting Calls ....................................................................................237
Rejecting a Call Waiting Call ..............................................................237
Accepting the Call Waiting Call...........................................................238
Disconnecting the Current Call and Accepting the Call Waiting Call..239
Outgoing Calls.........................................................................................240
Initiating an Internal Call .....................................................................242
Initiating an External Call....................................................................243
Initiating an External Call with Calling Line Identity Restriction ..........243
Initiating Private Exchange Line Access.............................................245
Initiating Private Exchange Line Access without a PIN ......................246
Initiating Targeted Exchange Line Access..........................................247
Force Public Exchange Call for Automatic Exchange Line Request ..248
Initiating Targeted VoIP Access ..........................................................248
Initiating Calls with Project Assignment..............................................250
Calling a Door and Opening the Door ................................................251
Initiating InterCom Announcement/Hands-Free .................................252
Performing Loudspeaker Announcement ...........................................253

8COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Unsuccessful Outgoing Calls ..................................................................255
Initiating Internal Callback on Busy ....................................................255
Initiating External Callback on Busy ...................................................257
Deleting Callback on Busy..................................................................259
Initiating Reservation of Exchange Line on Busy ...............................260
Initiating Internal Callback on No Response.......................................261
Initiating External Callback on No Response .....................................262
Initiating Priority Call for Do-Not-Disturb.............................................264
Query Calls .............................................................................................265
Initiating a Query Call .........................................................................265
Ending a Query Call ...........................................................................267
Toggling between Conversations........................................................267
Ending One of the Two Calls ..............................................................268
Connecting Both Communication Partners ........................................269
Initiating Query Call to Third Subscriber.............................................270
Transferring .............................................................................................273
Transferring with Announcement........................................................273
Blind Transfer (Transferring without Announcement) .........................275
Placing Communication Partner in Waiting Loop ...............................276
Calling a Third Subscriber and Transferring to an Active Communication
Partner................................................................................................277
Parking the Call Internally (Call Parking)............................................279
Unparking the Call (Call Parking) .......................................................281
Conference Calls.....................................................................................282
Initiating Conference Calls..................................................................282
Initiating Toggling between Conversations during a Conference Call 283
Connecting Both Conference Call Partners........................................284
Ending Conference Call......................................................................285

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Short Reference ....................................................................................286
Alarm.......................................................................................................289
Reservation of Exchange Line on Busy ..................................................293
Force Public Exchange Call for Automatic Exchange Line Request.......294
Call Waiting .............................................................................................295
Time and Date (of the PBX) ....................................................................296
Do-not-Disturb .........................................................................................297
Automatic Reception ...............................................................................298
Baby Call/Hotline.....................................................................................299
Call Through............................................................................................300
Remote Configuration (Releasing)..........................................................301
Hook Flash Timing ..................................................................................302
Follow-me................................................................................................303
Call Deblocker (Incoming).......................................................................306
Call Allowance Account...........................................................................307
Outgoing Calls.........................................................................................308
Call Data (Single Call Record) ................................................................310
Targeted Exchange Line Access.............................................................311
Targeted VoIP Access .............................................................................312
Groups ....................................................................................................313
Hotel Functions .......................................................................................315
Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client) ......316
InterCom Announcement/Handsfree Speaking.......................................319
Conference..............................................................................................320

10 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Configuration Switchover ........................................................................321
Loudspeaker Announcement ..................................................................322
Emergency Call Announcement..............................................................323
Call Parking.............................................................................................324
Multi-Path Call Forwarding......................................................................326
Pick-up and Call Take-over .....................................................................329
PIN ..........................................................................................................330
Private (Personalised) Exchange Line Access .......................................331
Project Assignment .................................................................................332
Room Monitoring.....................................................................................333
Relay .......................................................................................................334
Query and 3rd Call ..................................................................................337
Query and Transfer .................................................................................339
Callback on Busy ....................................................................................341
Callback on No Reply..............................................................................342
Call Forwarding for External Numbers ....................................................343
Call Forwarding for Groups .....................................................................350
Call Forwarding for Subscribers ..............................................................355
Call Restrictor (Incoming)........................................................................358
Announcement before Answering ...........................................................359
Door Functions........................................................................................360
Voice Mailbox ..........................................................................................361
Music on Hold and Announcement .........................................................371
Wake-up Functions .................................................................................373