Automatic Technology GDO-11V3 Ero User manual

Home Owner’s Manual
Doc #: 160058_01
Part #: 13433
Released: 28/10/2015
GDO-11V3 Ero™
Overhead Garage Door Opener

GDO-11V3 EroTM Home Owner’s Manual
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Table of Contents
1. Safety Rules 3
2. Features 4
3. Specifications 5
4. Operating your door 6
5. User Operating Controls 7
6. Opener Safety & Security 8
6.1 Manual Door Operation 8
6.2 Emergency Evacuations 8
6.3 Power Failure 8
6.4 Re-Engaging the Opener 8
6.5 Security - Inbuilt Locking Facility 8
7. Safety Testing 9
7.1 Test the Close Cycle 9
7.2 Testing the Open Cycle 9
7.3 Test the Manual Door Operation 9
7.4 Setting the PET Mode position 9
Automatic Technology (Australia) Pty Ltd to the extent that such may be lawfully excluded hereby expressly disclaims all conditions or warranties, statutory or otherwise which may be
implied by laws as conditions or warranties of purchase of a Automatic Technology (Australia) Pty Ltd Garage Door Opener. Automatic Technolofy (Australia) Pty Ltd hereby further
expressly excludes all or any liability for any injury, damage, cost, expense or claim whatsoever suffered by any person as a result whether directly or indirectly from failure to install the
Automatic Technology ( Australia) Pty Ltd Garage Door Opener in accordance with the installation instructions.
WARNING! • When operating the manual release while the door is open, the
door may fall rapidly due to weak or broken springs, or due to being
improperly balanced.
• Do not disengage the opener to manual operation with children/persons
or any objects including motor vehicles within the doorway.
• If the door is closing and does not re-open when obstructed,
discontinue use. Do not use a door with faulty obstruction sensing.
ELECTROCUTION! • Place opener in protected area so that it does not get wet.
• Do not spray with water .
• Do not open the protective covers.
• Do not operate opener if power cord is damaged.
CAUTION:
Emergency access • If your garage has no pedestrian entrance door, an emergency access
device should be installed. This accessory allows manual operation of
the garage door from outside in case of power failure.
Entrapment under
operating door
• Watch the moving door and keep people away until the door is
completely opened or closed. Do not operate door when persons are
near the door.
• Do not allow children to play with door controls or transmitters.
• Regularly conduct Open and Close cycle testing.
• Ensure the garage door is in good working order by undertaking regular
servicing.
• Wall transmitters should be installed in a location where the garage door
is visible, but out of the reach of children at a height of at least 1.5m.
• Install Safety Beams (recommended).
Fall from Ladder • Ensure ladder is the correct type for the job.
• Ensure ladder is on flat ground.
• Ensure user has 3 points of contact while on ladder.
Entanglement in or
laceration from
moving door
• Keep hands and loose clothing clear of door and guides at all times.
• Keep hands clear of moving door as sharp edges can cause cuts or
lacerations.
DO NOT DO IT
YOURSELF
• Keep the garage door balanced. Sticking or binding doors must be
repaired. Garage doors, door springs, brackets and their hardware are
under extreme tension and can cause serious personal injury. Do not
attempt any garage door adjustment. Do not use if repair or adjustment
is needed. Call for a professional garage door service.
DIY
8. Coding Transmitters 10
8.1 Operate the Door 10
8.2 Operating Vacation Mode 10
8.3 Operating the AUX Output 10
8.4 Operating PET (Pedestrian) Mode 11
8.5 Operating the Courtesy Light 11
8.6 To Erase Programmed Codes 11
8.7 Remotely Coding Transmitters 11
8. Coding Transmitters 11
9. Troubleshooting Guide 12
10. Maintenance 14
10.1 Door Maintenance 14
10.2 Lubrication (every 3 - 6 months) 14
10.3 Door Service and Repair 15
10.4 Opener Maintenance 15
11. Battery Replacement 16
12. Battery Disposal 16
13. Service Schedule 17
14. Warranty 18

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GDO-11V3 EroTM Home Owner’s Manual
Table of Contents
1. Safety Rules
Please read these important safety rules
This automatic garage door opener is designed and tested to offer safe service provided it is
installed and operated in strict accordance with the following safety rules. Failure to comply with
the following instructions may result in death, serious personal injury or property damage.
WARNING! • When operating the manual release while the door is open, the
door may fall rapidly due to weak or broken springs, or due to being
improperly balanced.
• Do not disengage the opener to manual operation with children/persons
or any objects including motor vehicles within the doorway.
• If the door is closing and does not re-open when obstructed,
discontinue use. Do not use a door with faulty obstruction sensing.
ELECTROCUTION! • Place opener in protected area so that it does not get wet.
• Do not spray with water .
• Do not open the protective covers.
• Do not operate opener if power cord is damaged.
CAUTION:
Emergency access • If your garage has no pedestrian entrance door, an emergency access
device should be installed. This accessory allows manual operation of
the garage door from outside in case of power failure.
Entrapment under
operating door
• Watch the moving door and keep people away until the door is
completely opened or closed. Do not operate door when persons are
near the door.
• Do not allow children to play with door controls or transmitters.
• Regularly conduct Open and Close cycle testing.
• Ensure the garage door is in good working order by undertaking regular
servicing.
• Wall transmitters should be installed in a location where the garage door
is visible, but out of the reach of children at a height of at least 1.5m.
• Install Safety Beams (recommended).
Fall from Ladder • Ensure ladder is the correct type for the job.
• Ensure ladder is on flat ground.
• Ensure user has 3 points of contact while on ladder.
Entanglement in or
laceration from
moving door
• Keep hands and loose clothing clear of door and guides at all times.
• Keep hands clear of moving door as sharp edges can cause cuts or
lacerations.
DO NOT DO IT
YOURSELF
• Keep the garage door balanced. Sticking or binding doors must be
repaired. Garage doors, door springs, brackets and their hardware are
under extreme tension and can cause serious personal injury. Do not
attempt any garage door adjustment. Do not use if repair or adjustment
is needed. Call for a professional garage door service.
DIY

GDO-11V3 EroTM Home Owner’s Manual
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Warranty
Two (2) year/5,000 cycles full parts and labour
warranty on motor, electronics and mechanical
components of the opener when installed by an
Automatic Technology Dealer.
TrioCodeTM128 Technology
Only transmitters with the TrioCodeTM128
Technology can operate with the latest GEN2
Openers, reducing the chance of interference from
other radio frequency sources. TrioCodeTM128
transmitters have the ability to code into earlier
model openers.
Code Hopping Technology
Every time a transmitter is used a new security
code is generated from over 100 billion possible
code combinations. This greatly enhances the
security of the system and makes “code grabbing”
a thing of the past!
Multi-Channel Transmitter
Multi-channel transmitters allow you to operate
other devices such as an adjoining garage door
or automated gate from the same handy unit.
S-ALPS (Semi Automatic Limits
Positioning System)
The S-ALPS system does away with manual
adjustment of the door’s limits position using
mechanical parts, such as cams and microswitches.
ISS (intelligent safety obstruction
system)
While the door is performing a close cycle,
should it hit an obstacle or be restricted in some
manner, it will automatically reverse. The amount
of force the door should encounter before
reversing is automatically adjusted by the doors
control system during the initial installation of the
automatic door opener. The door will also stop if
restricted whilst opening. The Safety Obstruction
Force should be checked monthly.
Manual Release
The manual release handle allows the door to
be operated by hand in the event of a power
failure.
Self Locking
There is no need to manually lock your garage
door, as the opener ‘positively’ locks the door
when closed.
Service Fault Indicator
Flashing LEDs on the control panel easily identify
operational problems or service requirements.
Dynamic Door Profiling
Changing door characteristics are automatically
compensated for and “learnt” with each
operation of the door.
Safety Beam (optional)
The opener has an input to connect a Safety
Beam for extra safety.
Vacation Mode
A transmitter can be programmed to disable
the garage door opener radio receiver. This is
ideal if the door is to be left idle for prolonged
periods. (Refer to 8.2 for information)
Pet (Pedestrian) Mode
A transmitter can be programmed to open
the door partially to allow pets access to the
garage. The default PET Mode height can be
adjusted to a desired position. (Refer to 7.4 for
information). To code a transmitter button to
operate PET mode refer to 8.4 for information.
Courtesy Light
The courtesy light comes on automatically for
three minutes whenever the door is activated.
The courtesy light automatically switches
on for approximately three (3) minutes
when operating the door. This can also
be programmed to turn on and off from a
transmitter. (Refer to 8.5 for information)
2. Features

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GDO-11V3 EroTM Home Owner’s Manual
3. Specifications
Technical Specifications
Power supply 230V - 240Va.c. 50Hz
Maximum door opening:
Width:
Height:
Weight:
5500mm (13.5m2)
2440mm
100kg
Minimum headroom 25mm
Short Term Peak Force 650N (65kg)
Rated force 400N (40kg) with Chain
Nominal force 150N (15kg)
Receiver type UHF Multi-frequency FM Receiver
Receiver code storage capacity 8 X 4 button Transmitter Codes
Transmitter frequency 433.47, 433.92, 434.37MHz
Coding type TrioCodeTM128 Type
Number of code combinations Over 100 billion random codes
Code generation Non-linear encryption algorithm
Transmitter battery CR2032 (3 Volts)
Courtesy light Festoon style lamp 24volts 15 watts
Note: Intermittent operations may occur in areas which experience very strong winds. The strong wind
puts extra pressure on the door and tracks which may in turn intermittently trigger the safety obstruction
detection system.

GDO-11V3 EroTM Home Owner’s Manual
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Fig. 4.1
Transmitter
•To operate the opener, press the programmed
transmitter button until your door begins to move
(usually 2 seconds). Make sure you can see the
door when you use the transmitter.
•If you are in a vehicle you should aim the
transmitter through your windscreen (Fig. 4.1).
•Check that the door is fully closed before you
drive away.
•If you press the transmitter whilst the door is
moving the door will stop. The next press of the
transmitter will move the door in the opposite
direction.
The transmitter may also be programmed to operate
the following features (Refer to Section 8 for full
details):
•Turn the courtesy light on and off without
operating the door,
•Put the garage door opener into “Vacation Mode”
where it will not respond to any transmitters.
NOTE: Additional transmitters may be purchased at
any time.
CAUTION: Activate the opener only
when the door is in full view, free of
obstructions and with the opener
properly adjusted. No one should enter
or leave the garage while the door is in
motion. Do not allow children to play
with or near the door.
ELECTROCUTION! This opener is a
mains voltage plug-in domestic appliance
and there are no user serviceable parts
inside this opener.
For maximum efficiency of your opener, your garage
door must be in good operating condition.
An annual service of your garage door by an
Approved Dealer is recommended.
4. Operating your door

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GDO-11V3 EroTM Home Owner’s Manual
Door Status Indicators OPEN LED (green) CLOSE LED (red) Beeper
Open On
Close On
Opening Flashing
Closing Flashing
Door travel stopped Flashing Flashing
Door obstructed when opening Flashing Beeps while door is
moving
Door obstructed when closing Flashing Beeps while door is
moving
Opener overloaded Alternating flashes Alternating flashes
Mains power interrupted Rapid flashes
5. User Operating Controls
Button (Fig 5.1) Function
1. OPERATE Opens/stops/closes the door
2. CODING LED (Red) Flashes when a code is being stored or when the transmitter button is
pressed
3. DOOR CODE (Blue) Is used for storing or erasing transmitter buttons for door operation
4. DOOR STATUS LED (Yellow) Illuminates when Service is due.
5. OPEN LED (Green) Illuminates and flashes as the door opens and remains on when the open
limit position has been reached.
6. CLOSE LED (Red) Illuminates and flashes as the door opens closes, and remains on when the
close limit position has been reached.
7. SET (Orange) Is used during installation. The SET button is also used to program the PET
(Pedestrian) position and to re-initialise the opener.
Fig. 5.1 05 06
01
02
03
04 07

GDO-11V3 EroTM Home Owner’s Manual
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Fig. 6.2
6. Opener Safety & Security
Shuttle Assembly
Chain Index
Fig. 6.1
WARNING! When operating the
manual release (while the door is
open) the door may fall rapidly due
to weak or broken springs, or due to
being improperly balanced.
Do not disengage the opener to
manual operation with children/
persons or any objects including
motor vehicles within the doorway.
6.2 Emergency Evacuations
In emergencies the garage door can be disengaged
from the opener, via the manual release cord and
the door opened manually. The manual release cord
should be a maximum of 1.8m from the ground. The
cord can be adjusted for special considerations.
6.3 Power Failure
When there is a power failure, the opener will be
unable to automatically open or close your garage
door. To use your door whilst there is no power you
will need to disengage the opener and use the door
manually – see 6.1 Manual Door Operation.
6.4 Re-Engaging the Opener
When the door has been disengaged from the
opener, the shuttle assembly, attached to the manual
release cord, can move up and down the chain.
Re-engage the opener (Fig 6.1) (preferably with
the door open to waist height) and then press the
programmed transmitter button, the motor will run
until the shuttle assembly engages the chain index
(Fig 6.2), you will hear it click into place. Then the
door will operate as normal.
CAUTION: When the opener is manually
disengaged, the door is no longer locked.
To lock the door manually, re-engage the
opener after the door is closed.
6.1 Manual Door Operation
To disengage the opener from the door (preferably
with the door in the closed position), pull down
on the string handle on an angle towards the door
(Fig 6.1). This will allow you to manually open or
close the door.
To re-engage the opener pull the string handle away
from the door - see 6.4 Re-Engaging the Opener.
6.5 Security - Inbuilt Locking Facility
DO NOT lock your door when your opener is
engaged as it has inbuilt locking facility. With the
opener engaged your door will be locked whether
the power is on or off.
CAUTION: Do not use the string handle
as a mechanism to open the door. Failure
to comply may cause serious injury.

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GDO-11V3 EroTM Home Owner’s Manual
6. Opener Safety & Security
7. Safety Testing
7.1 Test the Close Cycle
a. Press the transmitter to open the door. (Fig 7.1)
b. Place a piece of timber approximately 40mm high on
the floor directly under the door (Fig 7.2).
c. Press the programmed transmitter to close door.
d. The door should strike the object and re-open.
7.2 Testing the Open Cycle
a. Press the transmitter to close the door (Fig. 7.1).
b. Press again to open the door.
c. When the door reaches approximately half way,
firmly grab the door’s bottom rail - the door should
stop.
If the door does not reverse readily when closing, or
stop when opening, put the door into manual and
contact your installer immediately for a door service.
7.3 Test the Manual Door Operation
Periodically disengage the opener (Section 6.1) and
manually operate the door. The door must be smooth to
operate by hand. The force required on the bottom rail
should not exceed 15 kg.
7.4 Setting the PET Mode position
When activated, PET mode drives the door to the preset
position from the close position.
a. Drive and stop the door at the deisred PET mode open
position by pressing the transmitter button coded for
Open/Stop/Close operation.
b. Press and hold the PLUS (+) button on the opener
for six (6) seconds until you hear three beeps and the
OPEN and CLOSE LED’s flash rapidly.
c. Press the SET button to record the new position.
To program a transmitter button to operate PET mode
refer to 8.3 Code Transmitter for PET Mode.
Periodically test if a PET mode button is pressed, while
the door is moving, the door will stop or when the door is
in the PET position, the door will close.
CAUTION: Take care when
completing a safety test. Failure
to follow this warning can result
in serious personal injury and/or
property damage.
40mm
WARNING! If the door is closing
and is unable to re-open when
obstructed, discontinue use.
Do not use a door with faulty
obstruction sensing. Contact
your dealer for support.
Fig. 7.2
Select the button on
the transmitter that has
been programmed to
operate the door.
If transmitter is not programmed,
Refer to Section 8 to program
transmitter.
Fig. 7.1

GDO-11V3 EroTM Home Owner’s Manual
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8. Coding Transmitters
Press DOOR
CODE button
twice. Select one of the
four buttons (not
programmed yet )
you wish to use to
control the Vacation
Mode
ELECTROCUTION! The button
cover is the only cover that should
be removed. All other covers must
remain in place.
CAUTION: Be careful not to press
the operate button while removing
the button cover as the door will
start to move.
Press and hold
DOOR CODE
button Select one of the
four buttons you
wish to use to
control the door
Fig. 8.1
Fig. 8.2
IMPORTANT NOTE: Only TrioCodeTM128
Technology Transmitters are compatible
with this GDO-11V3 product.
8.1 Setting the Transmitter to Operate the Door
The opener can only operate from transmitters that have
been programmed into its receiver. The receiver needs to
learn the codes of any transmitter that will be used with the
operator.
a. Ensure the button cover has been removed (see
Electrocution caution) and the opener is turned on.
b. Press and hold the DOOR CODE button. The DOOR
CODE LED will illuminate and beep to indicate the
opener is in Code Learn mode (Fig. 8.1).
c. Press and hold the transmitter button that you want to
control the door for two (2) seconds, pause for two (2)
seconds, then press the same button again for two (2)
seconds and release.
d. Release the DOOR CODE button.
e. Press the transmitter button to test.
8.2 Operating Vacation Mode
The opener can be programmed into a “Vacation Mode”
where the opener will not respond to any transmitter
except one preprogrammed unit.
a. Briefly press the DOOR CODE button once, then press
it again and hold (will beep two times on second press
(Fig. 8.2).
b. Press one of the four (4) buttons on the transmitter for
two (2) seconds, pause for two (2) seconds, then press
the same button again for two (2) seconds.
c. Release DOOR CODE button.
d. Press and hold the transmitter button for six (6)
seconds to set Vacation Mode. The door code LED
will stay lit while Vacation Mode is active.
To reset Vacation Mode, press the same transmitter
button for two seconds.
8.3 Operating the AUX Output
Briefly press the DOOR CODE button two (2) times, then
press it again and hold (the opener will beep three (3)
times on the third press.
a. Press one of the four buttons on the transmitter for
two (2) seconds, pause for two (2) seconds, then press
the same button again for two (2) seconds.
b. Release the DOOR CODE button.
c. Press the transmitter button to test.