Automatic Technology GDO-11 Ero User manual

Sectional Door Opener
Instruction Manual
Doc # 160073_00
Part # 13459
Released 29/08/16
GDO-11 Ero™

GDO-11 Instruction Manual
2
Table of Contents
1. Installation Safety Warnings! 3
2. Before you Begin 4
Examine the conditions in the garage: 4
Test the following before commencing installation: 4
3. Tools Required 4
4. Kit Contents 5
5. Position 5
6. Fit the Opener 6
7. Bracket Position 6
Wall Bracket Position: 6
Mounting The Wall Bracket: 6
Attach The Rail To The Wall Bracket 6
8. Perforated Angle 7
Attach Perforated Angle or equivalent 7
Alternative Mounting Option 7
9. Mounting Brackets and Arms 8
Mounting The Door Bracket: 8
Attaching the Arms 8
10. Connect to Power 8
11. Setting Limits 9
Setting the Datum: 9
Set the Limit Positions: 9
Resetting the Door Limit Positions 9
Reset all Factory Defaults 9
Setting the PET Mode position 9
12. Safety Testing 10
Test the Close Cycle 10
Testing the Open Cycle 10
Test the Manual Door Operation 10
Adjusting Safety Obstruction Force 10
To Increase Force Pressure 10
To Decrease Force Pressure 10
To Recall Factory Set Force 10
To Recalculate Force Margins 10
13. Control Board & Accessories 11
Control Board Layout 11
Auxiliary Output 11
14. Coding a Transmitter 12
Storing the Transmitter Code 12
Coding a Transmitter to Enable Vacation Mode 12
Coding a Transmitter to enable AUX Output 12
Setting the Transmitter to Operate PET Mode 12
Coding a Transmitter to the Courtesy Light 12
Installation of the Wall Mounted Transmitter 13
Remotely Coding Transmitters 13
Erasing a Stored Transmitter Code 13
Erasing All Transmitter Codes 13
15. Home Owner Safety Warnings! 14
16. Opener Safety & Security 15
Your Door CAN NOT be used when: 15
Your Door CAN be used when: 15
To Disengage the Opener: 15
To Re-Engage the Opener: 15
17. Operating your Opener 15
18. User Operating Controls 16
19. Door Status Indicators 16
20. Specifications 17
21. Troubleshooting 18
22. Maintenance 20
23. Battery Replacement 20
24. Battery Disposal 20
25. Service Schedule 21
26. Warranty 22
27. Optional Accessories 23
Installation Instructions
Home Owner Instructions

3
GDO-11 Instruction Manual
1. Installation Safety Warnings!
WARNING! • The door may operate unexpectedly, therefore do not allow anything to stay in the path of
the door.
• When operating the manual release while the door is open, the door may fall rapidly due
to weak or broken springs, or due to being improperly balanced.
• The drive must not be used with a door incorporating a wicket door, unless the drive cannot
be operated with the wicket door open.
• The drive is intended to be installed at least 2.5m above the floor.
• Do not disengage the opener to manual operation with children/persons or any objects
including motor vehicles within the doorway.
• If the door is closing and is unable to re-open when obstructed, discontinue use. Do not
use a door with faulty obstruction sensing
• When using auto close mode, a Photo Electric beam must be fitted correctly and tested
for operation at regular intervals. Extreme caution is recommended when using auto close
mode. All safety rules must be followed.
ELECTROCUTION! • Place opener in protected area so that it does not get wet.
• Do not spray with water .
• Disconnect the power cord from mains power before making any repairs or removing covers.
Only experienced service personnel should remove covers from the opener.
• If the power supply cord is damaged, it must be replaced by an Automatic Technology
service agent or suitably qualified person.
• Connect the opener to a properly earthed general purpose 240V mains power outlet
installed by a qualified electrical contractor.
CAUTION:
Emergency Access • If garage has no pedestrian entrance door, an emergency access device should be
installed. This accessory allows manual operation of the garage door from outside in case
of power failure.
Muscular strain • Practice correct lifting techniques (carton weighs approx 9kgs)
• Practice correct lifiting techniques when required to lift the door as per installation instructions.
Fall from ladder • Ensure ladder is the correct type for job.
• Ensure ladder is on flat firm ground that will take the weight without the legs sinking.
• Ensure user has 3 points of contact while on ladder.
Crush injury from unsecured
door
• Place a 2 metre exclusion zone around area under the door while it is unsecured.
• Follow the installation instructions
Garage Door • Examine the door installation, in particular, springs and mountings for signs of wear, damage
and imbalance.
• The garage door must be well balanced. Sticking or binding doors must be repaired by a
qualified garage door installer prior to installation of the opener.
• Remove or disengage all garage door locks and mechanisms prior to installation of the opener.
Entanglement • Never plug in and operate opener prior to installation.
• Keep hands and loose clothing clear of door and guides at all times.
Entrapment under
operating door
• DO NOT operate the opener unless the garage door is in full view and free from objects
such as cars and children/people. Make sure that the door has finished moving before
entering or leaving the garage
• In order for the opener to sense an object obstructing the door way, some force must be
exerted on the object. As a result the object, door and/or person may suffer minor damage
or injury.
• Ensure the garage door is in good working order by undertaking regular servicing.
• Install the optional wall transmitter in a location where the garage door is visible, but out
of the reach of children at a height of at least 1.5m.
• Photo Electric beams must be installed if the closing force at the bottom edge of the door
exceeds 400N (40kg)
This automatic garage door opener is designed and tested to offer safe service provided it is
installed and operated in strict accordance with the following safety warnings. Failure to comply
with the following instructions may result in death, serious personal injury or property damage.

GDO-11 Instruction Manual
4
3. Tools Required
2. Before you Begin
Test the following before commencing installation:
a. The door MUST BE in good operating condition.
b. Manually move the door up and down, the door should move freely without
binding or sticking.
c. The maximum force required to move the door should not exceed 15kg.
d. Lift the door to about halfway. When released, the door should stay in place.
DIY
DO NOT DO IT YOURSELF:
If any of the above door requirements are not met, DO
NOT attempt to fix yourself. Please contact a garage door
professional. (P) 1300 133 944
Examine the conditions in the garage:
a. Look at the ceiling:
i. Is it plastered? The opener is mounted to a perforated angle which MUST be securely fastened to a structural support.
You will need to locate the structural beams in the ceiling which are generally 400mm apart.
ii. does it have exposed beams? The opener is mounted to a perforated angle which must be securely fastened to a
structural support like the exposed beams. You may need to install a 40mm thick board (not supplied) between structural
supports.
b. Look at the wall above the garage door.
i. Is it brick? The wall bracket MUST be securely fastened to the wall with suitable screws and ensure it does not move.
Screwdrivers
Adjustable End Wrench
Sockets and Wrench
Pencil
Drill
2 x Screws
(M6 x 20mm)
Stepladder
Perforated Angle
Metal pieces
(32 x 32 x 1.5mm) x 1200mm length
4 x Screws
(M8 x 20mm)
4 x Bolts and Nuts
(M8)
Drill Bits
Pliers
Hack saw
Tape Measure
Level
ii. Is it timber? The wall bracket MUST be securely fastened to a structural
support. You may need to install a 40mm thick board (not supplied) between
structural supports to fasten the wall bracket to.

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GDO-11 Instruction Manual
4. Kit Contents
2
3
4
5
6
7
8
9
10
11
12
13
1
14
15
16
1. 1 x GDO-11 drive unit
2. 2 x Transmitters and batteries
3. 1 x Bent arm door attachment
4. 1 x Straight arm door attachment
5. 1 x Wall bracket TS01
6. 1 x Door bracket Locator
7. 1 x Door bracket
8. 3 x Pin Snap SSP 8 ZNU 31080
9. 2 x Hex Head screw M8x25
10. 1 x Pin 0890
11. 2 x Clevis Pin 0829
12. 2 x Hex Serration flange nut M8
13. 4 x Hex flange screw taptite ‘S’ M4 x 10
14. 1 x Visoclip
PLUS
15. 2 x Track Bracket
16. 1 x Pre-Assembled
Single Piece C-Rail
10.00°
min
DOORS HIGHEST
POINT
MINIMUM HEAD
ROOM FOR STEEL
RAIL 57mm
15
1
16
4
3
5
6
11
7
13
10 8
12
9
5. Position
Perforated
Angle
The Opener:
a. MUST BE installed in a dry position, protected from weather.
b. REQUIRES properly earthed 3 pin single phase power on the ceiling within an arms length of the opener.
c. Requires a MINIMUM HEADROOM of 57mm between the highest point of the door’s travel and the ceiling.
d. Use the diagram below as a reference when completing the installation.
118
8

GDO-11 Instruction Manual
6
6. Fit the Opener
Secure C-Rail to Opener:
a. Remove the Opener from the box and place onto towel.
b. Locate and insert the shaft of drive unit 1into the C-Rail’s sprocket.
c. Fix the two track brackets 15 with four (4) M4 x 8 screws 14 supplied in accessory pack.
d. Place drive unit back in packing box for protection.
Locate shaft into
the sprocket
16
1
15
14 WARNING! DO NOT
use tek screws to affix
rail. Only use the screws
provided, and fix these
into the pre-punched
and threaded holes in
the chassis.
7. Bracket Position
Wall Bracket Position:
a. Determine the centre of the door and mark this point with a line on the wall
above.
b. Raise the door and find the highest point of travel of the first (top) door panel.
60mm
Level
WARNING! The Opener must be securely fastened to structural
supports, otherwise opener failure may ensue causing serious
personal injury and / or property damage.
DO NOT DO IT YOURSELF: If sufficient structural support can not
be found, contact a door profressional for installation.
DIY
c. Using step ladder and a level, transfer this height to the wall above the door
and mark a line 60mm above it, across the centre line.
Mounting The Wall Bracket:
a. Draw two lines extending 21.5mm from each side of the centre point.
b. Centre the wall bracket 6over the intersection of these two lines. Mark
centres for at least two holes and ensure it is into a solid mounting point.
c. Drill holes in the wall with an appropriate bit.
d. Secure to the wall using:
i. IF CONCRETE OR BRICK:
8mm (5/6”) loxins/dynabolts.
ii. IF TIMBER:
wood screw #20 or similar (min. 50mm).
Attach The Rail To The Wall Bracket
a. Leave the drive unit in its packing box on the floor for protection and lift the
other end of the C-Rail.
b. Attach the C-Rail assembly 16 to the wall bracket 5with the
90mm long pin 10 and secure with the supplied pin snap 8.
16
10
8
5
6

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GDO-11 Instruction Manual
8. Perforated Angle
Attach Perforated Angle (not supplied) or equivalent
a. Measure across the ceiling from the centre point 3177mm (+/- 150mm) to find a supporting beam.
b. Create a perforated angle which best suits your site. Use a hack saw to cut the L shape metal strips. Secure the perforated
angle to a supporting beam using diagrams shown below.
c. Raise the drive unit to the ceiling mounted perforated angle and secure with M8x20mm screws and nuts (not supplied). Strips
should not extend more than 18mm below centre of drive unit mounting holes.
d. To prevent moisture on the C-rail running into the powerhead it is recommended a strip of silicon sealant is placed across the
top of the C-rail just before the opener.
Ceiling Beams that run towards the door requires:
1 x perforated L shape metal strip and
2 x shorter perforate L shape metal drop down strips..
Ceiling Beams that run parallel to the door requires:
2 x perforated L shape metal strips and
2 x shorter perforate L shape metal drop down strips..
(Not supplied)
Drill hole at centre of
track (recommended
bolt size M6 or M8)
Ceiling
Aluminium rail
Shuttle VP2 assembly
Alternative Mounting Option
(for One piece door without track (Tilt Door / J-Type))
The opener can be fastened to the roof by driving a bolt
through the C-Rail into a structural timber support. The bolt
head’s height must not exceed 6mm.

GDO-11 Instruction Manual
8
9. Mounting Brackets and Arms
Mounting The Door Bracket:
a. The door bracket locator 6is placed over the door bracket
7, on the door’s centre line one-third down the top panel and
mounted using M6 or equivalent screws (not supplied),
b. STEEL DOORS ONLY: Bracket can be welded in place.
NOTE: If in doubt about the door’s strength, reinforcement
may be added to the door’s frame where necessary. Door
damage may occur if the bracket is installed on a panel
with insufficient strength. The opener’s warranty does not
cover damage caused to the door and/or door panels.
Attaching the Arms
a. Assemble the bent arm 3(connecting to the door) to the
right side of the straight arm 4with bolts 9and nuts 12
supplied in the accessory pack. Connect the straight arm 4to
7
6
6
11
8
3
12
5
9
8
11
7
4
10. Connect to Power
Initial Preparation:
a. Swing open the controls cover to gain the access to the controls panel and
swing back into it position when setup is completed.
b. Engage the C-Rail’s trolley (attached to the door via the arms) with the
chain index by moving the door.
c. If the trolley does not “click” firmly onto the chain index, ensure that
the manual release cord is not in the disengaged position by pulling it
backwards.
NOTE: This cover has a label that says “Do not remove” however, this only
applies during normal operation. This cover must be removed to setup the
opener. Remove the button cover with a blade screwdriver.
d. Switch power on to the opener. The red CLOSE LIMIT LED will be flashing.
e. Press and hold the MINUS (-) button - the door should start closing. If door
starts to close, release button.
NOTE: If the door opens, release the MINUS (-) button and press the OPERATE
button once to change the motor’s direction.
the shuttle with a clevis pin 11 and a pin snap 8. Always use both bent and straight arms.
b. Connect the assembled arm to the bracket with clevis pin 11 and pin snap 8. The angle “A” must be more than 10°.
A

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GDO-11 Instruction Manual
11. Setting Limits
Set the Limit Positions:
The Limit Positions can vary due to site conditions, such as uneven
ground. When setting the Close limits, ensure the position is when
the door makes first contact with the ground. Alternatively for the
Open limits the position should be at the height of the garage
opening.
WARNING! In setting the close limit position, do not
force the door into the floor with excessive force, as
this can interfere with the ease of operation of the
manual release mechanism.
a. Press and hold MINUS (-) button until the door reaches your
desired close limit position. The rubber strip at the bottom of the
door should form a good seal with the ground.
b. Release the MINUS (-) button when the door is near the desired
closed position. Single presses of the MINUS (-) button will inch
the door closer to the ground.
c. If the door overshoots press the PLUS (+) button to move the
door in the open direction.
d. When the door is at the desired close position, press the LIMIT
SET button, the OPEN LIMIT LED will now flash.
e. Press and hold the PLUS (+) button until the door reaches your
desired open limit position. Single presses of the PLUS (+) button
will inch the door open.
f. If the door overshoots press the MINUS (-) button to move the
door in the close direction.
g. When the door is at the desired open position, press the LIMIT
SET button.
WARNING! The door will automatically close, open and
close again after the next step. Ensure that nothing is
in the door’s path.
h. The door will now automatically close and open to calculate the
safety obstruction settings.
Resetting the Door Limit Positions
Limit positions can be deleted by:
a. Press and hold MINUS (-) button for six (6) seconds until the
CLOSE LIMIT LED flashes quickly.
b. Release the MINUS (-) button.
NOTE: If no action is taken within 30 seconds, the opener will return
to normal operating mode and restore the original settings.
c. Follow steps a - f in Set the Limits Poisitions to set new limit
positions.
Reset all Factory Defaults
a. Turn power to the opener off.
b. Press and hold the SET Button.
c. Turn power on while holding the SET button.
Continue to hold until all LED’s are off.
d. This will not erase transmitter codes stored in
memory.
Setting the PET Mode position
When activated, PET mode drives the door to a preset
position from the close position, therefore allowing a
pet or parcel to go under the door.
a. Drive and stop the door at the deisred PET mode
open position by pressing the transmitter button
coded for Open/Stop/Close operation.
b. Press and hold the PLUS (+) button on the opener
for six (6) seconds until the OPEN and CLOSE LED’s
are lit to record the new PET position.
c. Release the PLUS (+) button.
Setting the Datum:
a. Press and hold the MINUS (-) or PLUS (+) buttons to move the door to the
halfway position. Ensure that the door, shuttle and chain index are engaged.
b. Using a small blade screw driver turn the datum adjust screw slowly until the
yellow status LED just illuminates.
c.
d.
e.
NOTE: If the status LED is already illuminated when power is connected then
turn the datum adjust screw until the LED goes off then turn back one notch to
illuminate again.
AUX OSC 0V EB2 0V EB1 V+
WARNING! The safety obstruction detection system
is inoperable while MINUS (-) and PLUS (+) drive
buttons are being used and travels limits are not set.

GDO-11 Instruction Manual
10
12. Safety Testing
Test the Close Cycle
a. Press the OPERATE button to open the door.
b. If the door closes, press the OPERATE button to stop the door,
then press OPERATE again to open.
c. Place a piece of timber approximately 40mm high (or the openers
cardboard box) on the floor directly under the door.
d. Press the OPERATE button to close door.
e. The door should strike the object and re-open.
f. Remove the timber or cardboard box.
Testing the Open Cycle
a. Press the OPERATE button to close the door.
b. Press OPERATE again to open the door.
c. When the door reaches approximately half way, firmly grab the
door’s bottom rail - the door should stop.
If the door does not reverse readily when closing, or stop when
opening, put the door into manual by pulling down on the manual
release string to diesengage the motor and contact 1300 133 924
for support.
Test the Manual Door Operation
Periodically disengage the opener and manually operate the door.
The door must be smooth to operate by hand. The force required on
the bottom rail should not exceed 15 kg.
CAUTION: Take care when completing a
safety test. Failure to follow this warning
can result in serious personal injury and/or
property damage.
WARNING! If the door is closing and is unable
to re-open when obstructed, discontinue use.
Do not use a door with faulty obstruction sensing.
Wood 40mm
high or opener
cardboard box
To Recall Factory Set Force
a. Holding down the FORCE MARGIN SET button
and the LIMIT SET button for two seconds.
b. Release both buttons. The default setting should
now be recalled.
To Recalculate Force Margins
a. Press and hold the FORCE MARGIN SET Button for
six (6) seconds, the beeper will sound once.
b. The door will start to move and re-calculate force
margins. The door can move between the open and
close limit positions up to four (4) times (depending
on the position of the door and the power up
condition).
c. A single beep will be heard once the process is
complete.
d. Test the force again as per Testing Close Cycle and
Testing Open Cycle.
Adjusting Safety Obstruction Force
The Safety Obstruction Force is calculated automatically during
setup. Adjusting this is normally only necessitated by environmental
conditions such as windy or dusty areas, and areas with extreme
temperature changes.
To Increase Force Pressure
a. Hold down the FORCE MARGIN SET button.
b. While holding the FORCE MARGIN SET button, press the PLUS
(+) button. Each press will increases the force margin.
c. The OPEN LIMIT LED will flash each time the PLUS (+) button is
pressed to indicate an increase in force.
d. If the OPEN LIMIT LED flashes continuously when the PLUS (+)
button is being pressed, this indicates that the maximum force
setting has been reached.
e. Test the force again as per Testing Close Cycle and Testing Open
Cycle.
To Decrease Force Pressure
a. Hold down the FORCE MARGIN SET button.
b. While holding the FORCE MARGIN SET button, press the MINUS
(-) button. Each press will decrease the force margin.
c. The CLOSE LIMIT LED will flash each time the MINUS (-) button is
pressed to indicate a decrease in force.
d. If the CLOSE LIMIT LED flashes continuously when the MINUS
(-) button is being pressed, this indicates that the minimum force
setting has been reached.
e. Test the force again as per Testing Close Cycle and Testing Open
Cycle.
WARNING! If the door fails these tests,
put the opener into manual mode, only
operate the door by hand and call for
service.

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GDO-11 Instruction Manual
13. Control Board & Accessories
Control Board Layout
To access the control board:
a. Remove the back cover by unscrewing the two (2) screws.
b. Refer to below diagram.
Terminal
Block
Network
Programmer
Solar
Shunt
Solar /
Battery
Backup
Auxiliary Output
The auxiliary output can be used to control
alarm or another garage door opener. A valid
transmission from the pre-coded transmitter
will cause the auxiliary output to pulse for
approximately 1 (one) second. The maximum DC
voltage must not exceed 35 volts DC. Maximum
current must not exceed 80 ma.
External device,
Alarm, Door or
Gate opener.

GDO-11 Instruction Manual
12
14. Coding a Transmitter
Storing the Transmitter Code
The opener can only operated from remote control transmitters that have
been programmed into its memory. Up to 64 codes can be stored in the
memory.
a. Press and hold the DOOR CODE button.
b. Press Button 1 on the transmitter for two seconds. Release and pause for
two seconds. Press the Button 1 again for two seconds.
c. Release the DOOR CODE button. The transmitter button is now coded,
press to test.
Coding a Transmitter Button to Enable Vacation Mode
The opener can be programmed into a “Vacation Mode” where the opener
will not respond to any transmitter except the button of the transmitter that
was programmed for vacation mode.
d. Briefly press the DOOR CODE button once, then press it again and hold
(will beep two times on second press).
e. Press one of the four (4) buttons on the transmitter for two (2) seconds,
pause for two (2) seconds, then press the same button again for two (2)
seconds.
f. Release DOOR CODE button.
g. Press and hold the transmitter button for six (6) seconds to set Vacation
Mode. The door code LED will stay lit while Vacation Mode is active.
h. To reset Vacation Mode, press the same button for two seconds.
Coding a Transmitter to enable AUX Output
Briefly press the DOOR CODE button two (2) times, then press it again and
hold (the opener will beep three (3) times on the third press).
a. Press one of the four buttons on the transmitter for two (2) seconds,
pause for two (2) seconds, then press the same button again for two (2)
seconds.
b. Release the DOOR CODE button.
c. Press the transmitter button to test.
Setting the Transmitter to Operate PET (Pedestrian) Mode
The PET mode position (see Setting the Limits) must set prior to coding a
transmitter.
a. Briefly press the DOOR CODE button three (3) times, then press it again
and hold (the opener will beep four times on the fourth press).
b. Choose a transmitter button not already coded into the receiver. Press
and hold this button for two (2) seconds, pause for two (2) seconds, then
press the same button again for two (2) seconds and release.
c. Release the DOOR CODE button.
d. Press the transmitter button to test.
Coding a Transmitter to the Courtesy Light
The transmitter can be programmed to operate the courtesy light on the
opener independently of the door moving.
a. Press and hold the LIGHT CODE button.
b. Press one of the four buttons on the transmitter for two (2) seconds, pause
for two (2) seconds, then press the same button again for two (2) seconds.
c. Release the LIGHT CODE button.
d. Press the transmitter button to test.
AUX OSC 0V EB2 0V EB1 V+
Button 1
IMPORTANT NOTE: Only TrioCodeTM128
Technology Transmitters are compatible
with this GDO-11 product.

13
GDO-11 Instruction Manual
Installation of the Wall Mounted Transmitter (optional)
a. Press and hold the DOOR CODE button.
b. Press Button 1 on the transmitter for two seconds. Release and pause
for two seconds. Press the Button 1 again for two seconds.
c. Release the DOOR CODE button. The transmitter button is now coded,
press to test.
d. Mount the transmitter in a convenient location, yet out of reach of
children and at least 1.5m off the ground.
e. Make sure the door is visible from this location.
Remotely Coding Transmitters
Using this method transmitters can be coded without access to the
opener’s control panel as long as a pre-coded transmitter is available.
a. Take any pre-coded transmitter. Press the button for the function to be
duplicated and release.
b. Using a small needle / pen, press and hold firmly for two seconds the
middle button, through the Coding Hole.
c. Within ten (10) seconds take the additional transmitter you wish to
code. Hold the new transmitter’s button for two seconds, pause for two
seconds, hold again for two seconds and then release.
d. Wait for ten (10) seconds and then press the new transmitter’s button
to test.
Erasing a Stored Transmitter Code
a. Select the transmitter you want to delete.
b. Press and hold the DOOR CODE BUTTON.
c. Press the transmitter button you would like to delete for two seconds,
pause for two seconds, press again for two seconds and then release.
d. Release the DOOR CODE BUTTON. The code should now be deleted.
Confirm this by pressing the transmitter button - the function (e.g. door
opening) should not respond.
Erasing All Transmitter Codes
a. Turn off power to the opener.
b. While switched off, press and hold the DOOR CODE BUTTON.Turn on
power to the opener while holding this button.
c. The OPEN LIMIT, CLOSE LIMIT and DOOR STATUS LEDs will illuminate
for about five seconds. These LED’s will turn off and the CODING LED
will illuminate.
d. Release the DOOR CODE BUTTON. All stored codes will now be
deleted. Confirm this pressing buttons on any previously coded
transmitters - the opener should not respond.
14. Coding a Transmitter

GDO-11 Instruction Manual
14
Please read these important safety warnings!
This automatic garage door opener is designed and tested to offer safe service provided it is
installed and operated in strict accordance with the following safety warnings. Failure to comply
with the following instructions may result in death, serious personal injury or property damage.
WARNING! • When operating the manual release while the door is open, the door may fall rapidly due to
weak or broken springs, or due to being improperly balanced.
• DO NOT disengage the opener to manual operation with children/persons or any objects
including motor vehicles within the doorway.
• If the door is closing and does not re-open when obstructed, discontinue use. DO NOT use a
door with faulty obstruction sensing.
ELECTROCUTION! • Place opener in protected area so that it does not get wet.
• DO NOT spray with water .
• DO NOT open the protective covers.
• DO NOT operate opener if cable is damaged.
DO NOT DO IT
YOURSELF
• Keep the garage door balanced. Sticking or binding doors must be repaired. Garage doors,
door springs, brackets and their hardware are under extreme tension and can cause serious
personal injury. DO NOT attempt any garage door adjustment. DO NOT use if repair or
adjustment is needed. Call for a professional garage door service.
CAUTION:
Emergency access • If your garage has no pedestrian entrance door, an emergency access device should be
installed. This accessory allows manual operation of the garage door from outside in case of
power failure.
Entrapment under
operating door
• Watch the moving door and keep people away until the door is completely opened or closed.
DO NOT operate door when persons are near the door.
• DO NOT allow children to play with door controls or transmitters.
• Regularly conduct Open and Close cycle testing.
• Ensure the garage door is in good working order by undertaking regular servicing.
• Wall transmitters should be installed in a location where the garage door is visible, but out of
the reach of children at a height of at least 1.5m.
• Install Safety Beams (recommended).
Fall from Ladder • Ensure ladder is the correct type for the job.
• Ensure ladder is on flat ground.
• Ensure user has 3 points of contact while on ladder.
Entanglement in or
laceration from
moving door
• Keep hands and loose clothing clear of door and guides at all times.
• Keep hands clear of moving door as sharp edges can cause cuts or lacerations.
DIY
15. Home Owner Safety Warnings!

15
GDO-11 Instruction Manual
15. Home Owner Safety Warnings!
16. Opener Safety & Security
Your Door CAN NOT be used by the opener when:
a. There is a locking device installed.
b. There is a power failure.
Your Door CAN be used when:
a. There is an emergency, by disengaging the opener.
b. There is a power failure, by disengaging the opener.
To Disengage the Opener:
a. It is recommended to do so with the door in the closed position.
b. Pull the manual release cord towards the door, until you hear a click.
c. Move the door manually.
To Re-Engage the Opener:
a. Check the door has not been locked by a locking device.
b. Pull the manual release cord away from the door, until you hear a click.
c. The door will now operate from the opener.
CAUTION: When the opener is manually disengaged,
the door is no longer locked. To lock the door
manually, re-engage the opener after the door is
closed.
17. Operating your Opener
To Operate the opener:
a. Press the programmed transmitter button until your
door begins to move (usually 2 seconds). Make sure
you can see the door when you use the transmitter.
b. If you are in a vehicle you should aim the transmitter
through your windscreen as shown.
c. Check that the door is fully open or closed before you
drive in or away.
d. If you press the transmitter whilst the door is moving
the door will stop. The next press of the transmitter
will move the door in the opposite direction.
WARNING! When operating the manual
release (while the door is open) the door
may fall rapidly due to weak or broken
springs, or due to being improperly
balanced.
Do not disengage the opener to manual
operation with children/persons or any
objects including motor vehicles within
the doorway.
CAUTION: Do not use the string handle as a mechanism
to open the door. Failure to comply may cause serious
injury.

GDO-11 Instruction Manual
16
19. Door Status Indicators
18. User Operating Controls
Button Function
1. OPERATE Opens/stops/closes the door
2. CODING LED (Red) Flashes when a code is being stored or when the transmitter button is pressed
3. DOOR CODE (Blue) Is used for storing or erasing transmitter buttons for door operation
4. DOOR STATUS LED (Yellow) Illuminates when Service is due.
5. OPEN LED (Green) Illuminates and flashes as the door opens and remains on when the open limit position has
been reached.
6. CLOSE LED (Red) Illuminates and flashes as the door opens closes, and remains on when the close limit
position has been reached.
7. SET (Orange) Is used during installation. The SET button is also used to program the PET (Pedestrian)
position and to re-initialise the opener.
Door Status Indicators OPEN LED (green) CLOSE LED (red) Beeper
Open On
Close On
Opening Flashing
Closing Flashing
Door travel stopped Flashing Flashing
Door obstructed when opening Flashing Beeps while door is
moving
Door obstructed when closing Flashing Beeps while door is
moving
Opener overloaded Alternating flashes Alternating flashes
Mains power interrupted Rapid flashes
05 06
01
02
03
04 07

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GDO-11 Instruction Manual
20. Specifications
Technical Specifications GDO-11V3 Ero™
Power supply 230V - 240Va.c. 50Hz
Maximum door opening:
Door Height (standard rail):
Maximum Door Weight:
Door Area:
Door myst be well balanced and able to be operated by
hand, as per warranty conditions and
AS/NZS 4505:2012
2440mm
100kg
16.5m2
Minimum headroom 25mm
Short Term Peak force 650N
Rated force 400N (40kg)
Nominal force 150N (15kg)
Receiver type Multi-frequency UHF FM
(433.47, 433.92 & 434.37MHz)
Receiver code storage capacity 8 X TriocodeTM128
4-button Transmitters
Coding System TrioCodeTM 128 Type
Coding type Non-linear encryption algorithm
Number of code combinations Over 100 billion random codes
Transmitter battery CR2032 (3 Volts)
Courtesy light Festoon style lamp 24volts 15 watts
Network connectivity Network compatible,
(requires optional Smart Phone Control Kit)
Note: Intermittent operations may occur in areas which experience very strong winds. The strong wind puts extra pressure on the
door and tracks which may in turn intermittently trigger the safety obstruction detection system.

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18
21. Troubleshooting
Symptom Possible cause Remedy
The opener does
not work from the
transmitter
Garage door in poor condition e.g.
springs may be broken
The opener does not have power
The battery in the transmitter is flat
Transmitter does not contain
TrioCodeTM 128 Technology
The opener has been put into
“Vacation Mode”
The transmitter button is not
programmed to operate the door.
Door Code LED is flashing yet the
opener is not working.
Check the door’s operation
Plug a device of similar voltage (e.g. a hairdryer) into
the power point and check that it is OK
Replace the battery
Check that the transmitter has grey buttons and the
model number on the back displays V2. Contact
dealer for support if otherwise.
Turn off “Vacation Mode”
(Section 14)
Code in the transmitter
Ensure the correct button on the transmitter is being
pressed.
One transmitter works
but the other/s do not
Faulty transmitter
Flat battery
Replace transmitter
Replace battery
The chain moves but
the door remains
stationary
The opener is disengaged Re-engage the opener
Motor is running but
chain is not moving
Damage motor assembly Contact your dealer for support.
The transmitter range
varies or is restricted
Variations are normal depending on
conditions e.g. temperature or external
interference
The battery life is exhausted
Position of the transmitter in the motor
vehicle
Make sure you can see the door when you use the
transmitter.
Check the battery status by pressing a button
(flashing or no light requires battery to be changed)
Aim the transmitter through the windscreen.
The Courtesy light does
not work
LED has failed Change LED.
The door reverses for
no apparent reason
This may occur occasionally from
environmental conditions such as areas
that are windy, dusty or have extreme
temperature changes.
If Safety beams are installed they may
be partially obstructed.
Ensure the door runs smoothly before increasing the
force pressure.
Ensure the beam path is not obstructed. Check the
Alignment.
Auto Close not working Safety Beam or wiring faulty Repair Safety Beam or replace wiring.
Re-align optics. See Safety Beam instructions.
The door stops or
moves very slowly under
battery
(Optional Battery Back
Up Accessory)
The batteries may have little OR no
charge
Connect mains power and leave the batteries to
charge. The batteries may take 24 to 48 hours to
reach their maximum charge capacity.

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GDO-11 Instruction Manual
21. Troubleshooting
If You Need a Service Call
If the opener needs a service please call the dealer who installed the garage door opener (their contact details are usually
on a sticker on the back of your garage door). For product assistance contact 1300 133 944 within Australia.
BEFORE CALLING you should have the following information to assist in providing the appropriate service:
1. Has anything happened since the opener last operated OK, e.g. a storm, a jolt to the door etc.?
2. What is the current light status on the opener?
3. Manually disengage the door (Section 16).
How easy is it to manually open and close the door?
4. What model is the opener? (Model no. information is located at the rear of the opener)
5. Who installed the opener? (Dealer details should be on a sticker on the back of your garage door)
6. When was it installed? (If known)
Date Time Number of Beeps
Symptom Possible cause Remedy
The SERVICE LED has
started to flash and
is beeping numerous
times
A Fault has been detected. The fault
will be active each time an attempt is
made to operate the door.
Record opener function (How many beeps?) then
press the SET button once to reset the opener. If the
fault continues to be tripped contact 1300 133 944
for support.
The Open (Green) LED
and Close (Red) LED are
flashing alternatively
Opener is overloaded Check the doors operation by disengaging the motor
and ensuring the door runs smoothly. If necessary
make door adjustments or contact your door
professional.
The Open (Green) LED
continues to flash
Door obstructed when opening Clear away any obstructions and test door opens
correctly. (If door is damaged, contact your door
professionl).
The Close (Red) LED
continues to flash
Door obstructed when closing
Limits may be cleared
Clear away any obstructions and test door closes
correctly. (If door is damaged, contact your door
professional).
Remove all power sources (including the battery
backup). Wait till all lights are out (10-15 secs), then
reconnect power. If Red LED is flashing, limits are not
set. Reset Limits.

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20
22. Maintenance
Door Maintenance
A poorly maintained door could cause fatal / serious injuries or damage
to property.
•Frequently examine the door, particularly the cables, springs and
mountings for signs of wear, damage or imbalance. DO NOT USE if
repair or adjustment is needed since a fault in the installation or an
incorrectly balanced door may cause injury.
•Fasterners: Check all screws, nuts and bolts to ensure they are
secure.
•Spring Tension: It is natural for springs to lose tension. Should the
door become hard to operate or completely inoperative, contact a
door professional.
•Guide Tracks: Clean the internal sections of the guide tracks every
3 - 6 months with a cloth dampened with mineral turps or methylated
spirits.
DO NOT DO IT YOURSELF:
WARNING! Failure to maintain your
garage door may void the warranty on
your garage door opener.
DIY
Door adjustments should only be
carried out by experienced persons,
as this function can be dangerous if
not performed under strict safety
procedures.
When batteries reach the end of their usual life in accordance with Australian Battery Recycling Initiative please follow the next
simple steps for protecting the environment. Refer to the Automatic Technology website for information on where to recycle
batteries in Australia.
DO NOT throw the batteries in municipal waste. This symbol of the crossed out wheeled bin
indicates that the battery should not be placed in the municipal waste. Check your local regulations
for appropriate disposal of the batteries.
Recycling all batteries will have other environmental and social benefits:
WARNING! Prior to disposal, recycling, or collection, all battery terminals must be securely
insulated with a non conductive material to prevent any two batteries from short circuiting
and generating heat during storage or transport. Battery terminals may be insulated with
electrical tape; or batteries may be individually packaged in a non conductive material
(e.g., plastic bag or original packaging).
24. Battery Disposal
Battery Type:
3V Lithium Battery CR2032.
• To test the battery is working, press and
hold a transmitter button. Check Light
Status table to determine if battery needs
replacing
Light Status Battery Status
Solid OK
Flashing Requires replacement
No light Requires replacement
23. Battery Replacement
Use a pen
to push the
battery down
through the
side opening
to release
battery
Run the Safety Testing procedures
MONTHLY in Section 13 to ensure
garage door is fit for use.
tip
• Use finger nails to separate
the transmitter casing to
expose circuit board.
• Use a non-metallic object
(e.g. pen) to remove the
battery.
•Some batteries are less toxic but hazardous for other
reasons. Lithium batteries can explode or catch fire in
landfill, while button cells are dangerous if swallowed
by children. Recycling offers a safe and environmentally
responsible solution for end of life batteries.
•Battery recycling recovers non-renewable materials such
as lead, cadmium, stella, zinc, manganese, cobalt, silver,
plastics and rare earth elements.
•Removal of batteries and other hazardous household
products from household waste facilitates the recovery of
organic materials through alternative waste technologies
such as composting. Batteries and heavy metals are known
contaminants in compost.
•The community supports recycling because it reduces
waste to landfill and achieves environmental benefits.