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Avaya scopia elite 6000 series Service manual

Avaya Scopia® Elite 6000 for Aura
Collaboration Suite
Administrator Guide
Release 8.3.2
For Solution 8.3.2
February 2016
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—February 11, 2016—1:10 AM (UTC)
© 2014-2016, Avaya, Inc.1
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Preventing Toll Fraud1
“Toll Fraud” is the unauthorized use of your telecommunications2
system by an unauthorized party (for example, a person who is not a3
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company's behalf). Be aware that there can be a risk of Toll Fraud5
associated with your system and that, if Toll Fraud occurs, it can6
result in substantial additional charges for your telecommunications7
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Avaya Toll Fraud intervention9
If You suspect that You are being victimized by Toll Fraud and You10
need technical assistance or support, call Technical Service Center11
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successor site as designated by Avaya.15
Security Vulnerabilities16
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the Security Policies and Support section of https://18
support.avaya.com/security.19
Suspected Avaya product security vulnerabilities are handled per the20
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support.avaya.com/css/P8/documents/100161515).22
Downloading Documentation23
For the most current versions of Documentation, see the Avaya24
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as designated by Avaya.26
Contact Avaya Support27
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Contact Avaya Support.34
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other countries.49
Contents
Chapter 1: About the Avaya Scopia® Elite MCU.................................................................... 8
About Avaya Scopia® Elite MCU..............................................................................................  8
Minimum Requirements and Specifications.............................................................................  12
Chapter 2: Planning your MCU Deployment........................................................................  14
Planning the Topology of the Scopia® Elite 6000 Series MCU................................................... 14
Deploying Redundant MCUs..................................................................................................  17
Planning a Centralized or Distributed Topology (Cascading) for MCU........................................ 17
Planning Network Redundancy or IP Separation (Dual NIC).....................................................  20
Sizing your MCUs and Scopia® Desktop servers for Aura Collaboration Suite............................ 21
About the Capacity of the MCU..............................................................................................  22
Ports to Open for the Scopia® Elite 6000 Series MCU..............................................................  24
Chapter 3: Securing your Scopia® Elite MCU......................................................................  27
Securing MCU and Scopia® Management Connection with TLS................................................ 27
Securing MCU with TLS in a SIP Environment................................................................... 28
Uploading TLS Certificates to the MCU.............................................................................  29
Configuring Security Access Levels for the Scopia® Elite MCU.................................................  34
Configuring IP Separation (Dual NIC) on the Device................................................................. 35
Chapter 4: Maintaining the Scopia® Elite MCU.................................................................... 41
Adding a License to the MCU.................................................................................................  41
Configuring MCU Meeting Types............................................................................................  43
Creating a Meeting Type.................................................................................................. 43
Configuring the Bandwidth of a Meeting Type.................................................................... 47
Configuring the Auto-Attendant Service............................................................................. 50
Managing Scopia® Elite MCU User Profiles............................................................................. 52
Adding a User Profile....................................................................................................... 52
Changing a User Password.............................................................................................. 53
Deleting a User Profile..................................................................................................... 54
Managing the Redundant Power Supply of the Scopia® Elite MCU............................................ 55
Adding a Power Supply Unit to the MCU...........................................................................  55
Removing a Power Supply Unit from the MCU................................................................... 57
Configuring Ports on the Scopia® Elite MCU............................................................................ 59
Configuring the UDP Port Ranges for RTP/RTCP on the Scopia® Elite MCU.......................  59
Configuring the TCP Port Range for H.245 on the Scopia® Elite MCU.................................  60
Configuring the HTTP Port on the Scopia® Elite MCU........................................................  61
Configuring the UDP Port for RAS on the Scopia® Elite MCU.............................................  62
Configuring the UDP Port for the Gatekeeper on the Scopia® Elite MCU.............................  63
Configuring the TCP Port Q.931 on the Scopia® Elite MCU................................................  64
Configuring the TCP/UDP/TLS Port for SIP on the Scopia® Elite MCU................................  65
Configuring the TCP Port Range for SIP BFCP on the Scopia® Elite MCU........................... 66
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 6
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—February 11, 2016—1:10 AM (UTC)
Branding your Scopia® Elite MCU User Interface.....................................................................  67
Customizing the Logo Displayed in MCU Conferences.......................................................  67
Customizing MCU Audio Messages..................................................................................  70
Upgrading, Backing up and Restoring the Scopia® Elite MCU................................................... 71
Backing Up Your Scopia® Elite MCU Configuration............................................................ 71
Restoring Your Scopia® Elite MCU Configuration............................................................... 72
Upgrading Scopia® Elite 6000 Series MCU Software.........................................................  73
Restoring a Previous Software Version.............................................................................  74
Monitoring MCU Performance................................................................................................  75
Chapter 5: Troubleshooting the Scopia® Elite MCU............................................................ 78
Gathering logs on the MCU.................................................................................................... 78
Defining an Advanced Command on the MCU.........................................................................  80
Resolving MCU Failure to Register with the Gatekeeper........................................................... 80
MCU Cannot Start a Videoconference..................................................................................... 81
MCU Does Not Allow Access an Existing Videoconference....................................................... 83
Poor Quality in Cascaded Videoconferences...........................................................................  84
Endpoints Unexpectedly Disconnect from Videoconferences....................................................  84
Videoconference Ends Unexpectedly...................................................................................... 85
SIP Call Disconnected Unexpectedly......................................................................................  85
Resolving Presentation Issues................................................................................................ 85
Resolving a Video Display Issue............................................................................................. 87
Resolving Poor Audio Quality.................................................................................................  88
Resolving Poor Video Quality.................................................................................................  90
Scopia® Elite MCU cannot connect when Scopia® Management can be accessed only through
FQDN................................................................................................................................... 96
Glossary................................................................................................................................... 97
Contents
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 7
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—February 11, 2016—1:10 AM (UTC)
Chapter 1: About the Avaya Scopia® Elite1
MCU2
The Scopia® Elite MCU is Scopia® Solution’s flagship platform for high definition multi-party3
videoconferencing.4
The MCU supports communications in the board room, at the desktop, in the home, or on the road5
over wireless.6
Related links7
About Avaya Scopia® Elite MCU on page 88
Minimum Requirements and Specifications on page 129
About Avaya Scopia® Elite MCU10
The Scopia® Elite MCU is Scopia® Solution’s flagship platform for high definition multi-party11
videoconferencing.12
An MCU, or Multipoint Control Unit, connects several endpoints to a single videoconference. It13
manages the audio mixing and creates the video layouts, adjusting the output to suit each14
endpoint's capabilities.15
The Aura Collaboration Suite enables any enterprise to gain full business collaboration utilizing16
audio, video or the web. The Aura Collaboration Suite is positioned for organizations which need17
robust collaboration capabilities, including industry leading HD video, plus audio and web18
conferencing.19
The Scopia® Solution is a component of the Aura Collaboration Suite. With this unified offering,20
every potential Avaya UC customer can access and utilize the Avaya Scopia premium collaboration21
experience.22
Avaya UC customers can now enjoy the Scopia high-end video experience as one of their23
collaboration options within the Collaboration Suite.24
The Avaya Scopia® Desktop and Avaya Scopia® Mobile user licenses delivered with the Aura25
Collaboration Suite require a unique version of the MCU specifically designed for the Aura26
Collaboration Suite: Scopia® Elite MCU.27
The MCU is specially tailored to fit this Unified Communications (UC) offering, along with other video28
infrastructure devices of the Scopia® Solution such as Scopia® Desktop for Aura Collaboration Suite29
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 8
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—February 11, 2016—1:10 AM (UTC)
and Avaya Scopia® Management for Aura Collaboration. The MCU cannot be re-purposed for other1
video solutions which are not part of the Aura Collaboration Suite.2
The MCU harnesses revolutionary processing power for the most demanding videoconferencing3
applications using the latest DSP technologies. For an uncompromised videoconferencing4
experience, the MCU supports dual channels of Full HD 1080p at 60 frames per second for video5
and content, H.264 High Profile for bandwidth efficiency, H.264 Scalable Video Coding (SVC) for6
high network error resiliency, and full support for many telepresence systems.7
With the MCU, each videoconference participant receives a quality experience optimized to their8
individual capabilities, from wireless mobile devices to HD room systems and immersive9
telepresence systems. The MCU leads in video interoperability, working with the broadest range of10
video systems on the market from leading UC clients to mobile devices and telepresence systems.11
The MCU also features a patented, distributed architecture approach known as the Virtual MCU or12
cascaded videoconferences, which brings unparalleled scalability to its superb videoconferencing13
experience.14
The MCU's feature list includes:15
• Revolutionary video processing power16
The MCU brings unmatched power and capacity in a single unit, enabling dual-channel Full HD17
1080p resolution at 60 frames per second for video and content, simultaneous H.264 High18
Profile and H.264 SVC, and support for multi-stream telepresence.19
• Dynamic resource allocation20
A meeting can support a mix of SD and HD users, making most efficient use of available21
resources. Video and audio processing is carried out per user rather than per meeting, with22
resolutions ranging from CIF to 1080p in the same meeting. Each user connects using unique,23
optimized audio and video settings to enjoy the best audio and video quality supported by their24
endpoint and network, without affecting the other participants in a conference.25
• Intuitive and easy to use26
Video menus make it easy to set up or enter a videoconference, and the intuitive web interface27
makes administration easy.28
• Massive scalability29
The Virtual MCU enables a unique scalability in both local and distributed architectures to30
combine the capacity of multiple MCU devices in the same meeting. The number of supported31
connections depends on your license.32
• Seamless interoperability33
The MCU is built on the solid foundation of our H.323 and SIP software, ensuring full34
compliance and broad-ranging interoperability with IP, ISDN, and 3G endpoints. It also enables35
H.323 and SIP endpoints to collaborate in the same videoconference. See Figure 1: Endpoints36
in the same videoconference on page 10.37
About Avaya Scopia® Elite MCU
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 9
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DRAFT—February 11, 2016—1:10 AM (UTC)
1
Figure 1: Endpoints in the same videoconference2
The MCU also easily integrates telepresence systems with regular videoconferencing systems,3
even within the same meeting. It is compatible with telepresence systems from Cisco,4
Tandberg, Polycom, and LifeSize/Logitech.5
When used with Scopia® Solution gateways, the deployment can even add ISDN, V.35 and6
other endpoints to the same meeting.7
• Video quality8
The MCU delivers enterprise quality video and audio processing, using latest industry9
standards including state-of-the-art DSP hardware and software. This video quality is10
supported by:11
- SVC error resiliency for unmanaged networks using Temporal Scalability and Forward Error12
Correction (FEC).13
Forward Error Correction (FEC) is a proactive method of sending redundant information in14
the video stream to preempt quality degradation. SVC extends the H.264 codec standard to15
dramatically increase error resiliency and video quality without the need for higher16
bandwidth.17
- Frame rates can reach 60 frames per second, ensuring smooth video movement.18
- A wide choice of video layouts19
About the Avaya Scopia® Elite MCU
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 10
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- Bitrate (data speed) of up to 12 megabits per second on each stream without affecting1
capacity. Bitrate is the speed of data flow. Higher video resolutions require higher bitrates to2
ensure the video is constantly updated, thereby maintaining smooth motion.3
• Audio quality4
The MCU integrates Voice Activity Detection (VAD) to determine the active speaker and filter5
out background noise from participants. The MCU also improves audio quality with AGC.6
Automatic Gain Control (AGC) smooths audio signals through normalization, by lowering7
sounds which are too strong and strengthening sounds which are too weak.8
• Personalized video layouts per meeting or per participant9
As an administrator you can choose from 26 video layouts for all participants, or each10
participant can customize their own view. You can view up to 28 participants on your screen. A11
video layout is the arrangement of participant images as they appear on the monitor in a12
videoconference. If the meeting includes a presentation, a layout can also refer to the13
arrangement of the presentation image together with the meeting participants.14
The MCU supports sharing presentations and other content via SIP (using the BFCP standard)15
and H.323 (using the H.239 standard). A user can connect to a meeting from either type of16
endpoint to share content such as presentations, spreadsheets, documents, and movies.17
The MCU supports an additional set of layouts to optimize screen space during content sharing18
on single-screen endpoints. With this feature, endpoints with proprietary content sharing19
protocols such as Avaya Flare Experience or Microsoft Lync can simultaneously display20
content and participants.21
• Security and privacy22
The MCU can encrypt communications with endpoints to create secure connections with H.23
235-based encryption for H.323 endpoints and SRTP and TLS encryption for SIP endpoints.24
In addition, the MCU features administrator and operator password protection for accessing the25
web interface. It also features optional PIN protection for joining a videoconference, and26
additional PIN protection for moderator control.27
• Dual NIC: IP separation or network redundancy28
You can use the two network ports of the MCU in one of the following ways:29
- Network redundancy cuts downtime and provides a cost-effective, uninterrupted service. If30
the first NIC fails during a videoconference, network traffic is automatically routed to the31
second NIC without affecting current calls on the MCU.32
- IP separation enhances security within the enterprise by routing media and management33
traffic to two different subnets.34
• Intuitive web-based management35
You can configure the MCU through an intuitive web interface offering easy, high-level36
administrative flexibility for an enhanced user experience.37
• In-meeting indicators38
A range of messages and icons are displayed on the endpoint during meetings as events39
occur. For example, participants are notified when someone joins or leaves the meeting.40
About Avaya Scopia® Elite MCU
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 11
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• Easy creation of logs for Customer Support1
You can easily create a file containing logs and settings which you can send to Customer2
Support for troubleshooting.3
• Interactive Voice Response (IVR) messages4
The MCU includes pre-recorded greetings to participants and announcements as each new5
participant joins a meeting. You can record messages to provide custom greetings and6
announcements, but typically Avaya Scopia® Management supplies these messages across all7
MCUs in the organization.8
• SIP Firewall traversal compatibilities9
The MCU is fully interoperable with third-party Session Border Controllers (SBC), which10
increases compatibility and dexterity with SIP endpoints that join remotely.11
Related links12
About the Avaya Scopia® Elite MCU on page 813
Minimum Requirements and Specifications14
This section details the system specifications of the MCU you purchased. Refer to this data when15
preparing system setup and afterwards as a means of verifying that the environment still complies16
with these requirements.17
Hardware requirements18
.19
The following lists the device's hardware requirements:20
• System power requirements: 100-240 VAC, 50/60 Hz with hot-swap redundant AC power21
supply and feed (optional)22
- AC Input:23
1000W output @ 100-120V, 12-10A, 50-60Hz24
1200W output @ 120-140V, 12-10A, 50-60Hz25
1800W output @ 200-240V, 10-8.5A, 50-60Hz26
- Maximum power consumption at 35°C: 360W, 450VA (1228 BTU/h)27
• Environmental requirements:28
- Operating temperature: 10°C to 35°C (50°F to 95°F)29
- Relative humidity: 5% to 90% non-condensing30
- Storage and transit temperature: -40°C to 70°C (-40°F to 158°F), ambient31
- Acoustics: low noise fan speed control32
• Physical requirements:33
- Dimensions: width: 437mm (17.2"); height: 43mm (1.7"); depth: 790mm (31.1")34
About the Avaya Scopia® Elite MCU
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- Approximate net weight: 14.5kg (32lbs) with one power supply1
- Approximate gross weight (with packaging): approx 23kg (50.7lbs)2
Software Specifications3
The following lists the technical specifications of the protocols and software requirements4
• Signaling protocols:5
- H.3236
- SIP7
- H.320 (in conjunction with Scopia H.320 Gateways)8
• Audio support:9
- Codecs: G.711. G.722, G.722.1, G.729, G.722.1 Annex C10
- DTMF tone detection (in-band, H.245 tones and RFC2833)11
• Video support:12
- High Definition Continuous Presence video with a resolution of 1080p at up to 60fps13
- Codecs: H.263, H.263+, H.264, H.264 SVC, H.264 High Profile14
- Live video resolutions: CIF up to 1080p15
- Presentation video resolution: VGA, SVGA, SXGA, XGA, 720p, 1080p, WUXGA16
- Video bandwidth: up to 12Mbps for 1080p resolutions and up to 6Mbps for 720p or lower17
• Web browser support:18
- Microsoft Internet Explorer versions 6, 7, 8 and 919
- Mozilla Firefox version 3.3 and above20
- Google Chrome21
- Apple Safari22
• Call capacity:23
For information on the default capacity of your MCU and how to increase it, see About the24
Capacity of the MCU on page 22.25
Related links26
About the Avaya Scopia® Elite MCU on page 827
Minimum Requirements and Specifications
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 13
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Chapter 2: Planning your MCU Deployment1
When planning your MCU deployment, it is important to consider both bandwidth usage and port2
security, as described in the following sections:3
Related links4
Planning the Topology of the Scopia® Elite 6000 Series MCU on page 145
Deploying Redundant MCUs on page 176
Planning a Centralized or Distributed Topology (Cascading) for MCU on page 177
Planning Network Redundancy or IP Separation (Dual NIC) on page 208
Sizing your MCUs and Scopia® Desktop servers for Aura Collaboration Suite on page 219
About the Capacity of the MCU on page 2210
Ports to Open for the Scopia® Elite 6000 Series MCU on page 2411
Planning the Topology of the Scopia® Elite 6000 Series12
MCU13
This section describes the guidelines for deploying this and other Scopia® Solution components in14
your video network when you integrate with Aura Collaboration Suite.15
You can deploy Scopia® Solution components either in a centralized or distributed solution:16
• In a centralized topology (Figure 2: Centralized Scopia® Solution deployment with Aura17
Collaboration Suite on page 15), all the components are installed in the same location.18
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1
Figure 2: Centralized Scopia® Solution deployment with Aura Collaboration Suite2
When deploying the Scopia® Solution for Aura Collaboration Suite, you gain state-of-the-art3
enterprise videoconferencing using Avaya Scopia® Desktop and Avaya Scopia® Mobile, while4
enabling these meetings to also include participants on Avaya UC devices such as Flare, One-5
X, IP Deskphone and ADVD.6
The solution includes these mandatory components:7
- Scopia® Elite 6000 Series MCU, responsible for combining images from different endpoints8
into a single continuous presence image to enable effective videoconferencing.9
- Avaya Scopia® Management for Aura Collaboration Suite, which sits at the core of your10
Scopia® Solution and offers a comprehensive management solution for video11
communications where enterprises can efficiently control the videoconferencing network.12
The MCU can only function and connect calls when managed and controlled by Scopia®
13
Management for Aura Collaboration Suite.14
- Scopia® Desktop server for Aura Collaboration Suite, the desktop videoconferencing system15
turning PCs, Macs and mobile devices into videoconferencing endpoints. The Scopia®
16
Desktop server brings together meetings with Scopia® Desktop Clients and Scopia® Mobile17
devices, passing their media connections to the MCU.18
Planning the Topology of the Scopia® Elite 6000 Series MCU
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A SIP trunk connects the Aura Session Manager to Scopia® Management, while an H.3231
trunk connects the Aura Communication Manager also to Scopia® Management. Scopia®
2
Management synchronizes automatically and periodically with the Web License Manager3
(WebLM) installed on the Aura System Manager to manage the Collaboration Suite licenses.4
For detailed information on licenses, see Administrator Guide for Avaya Scopia® Management5
for Aura Collaboration Suite. You can also optionally add Aura Conferencing (AAC) to transmit6
media to the MCU.7
• In a distributed topology (Figure 3: Additional components in other locations for a distributed8
deployment on page 16), you can add components in other locations to create a scalable and9
geographically distributed solution. You can deploy a full set of videoconferencing components10
in the headquarters, and distribute additional MCUs and Scopia® Desktop servers over several11
branches. Each branch can have one or more of these servers depending on the branch's12
requirements for videoconferencing capacity and high availability. To provide scalability and13
high availability with service preservation, you can also cluster the Scopia® Desktop servers14
behind a load balancer. The Scopia® Desktop servers are typically deployed in the DMZ to15
provide connection to participants from both the internal and external networks.16
17
Figure 3: Additional components in other locations for a distributed deployment18
For a detailed description of the Scopia® Solution components, refer to Scopia® Solution Guide.19
For guidelines on how to assess your MCU and Scopia® Desktop server capacities, see Sizing your20
MCUs and Scopia® Desktop servers for Aura Collaboration Suite on page 21.21
Planning your MCU Deployment
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Related links1
Planning your MCU Deployment on page 142
Deploying Redundant MCUs3
Redundancy is a way to deploy a network component, in which you deploy extra units as 'spares', to4
be used as backups in case one of the components fails.5
You can achieve MCU redundancy by deploying additional MCUs that are configured with the same6
services as the devices which they back up. You can also use the distributed topology of your7
deployment where MCUs located in different time zones can cover up for a failing MCU. MCU8
fallback is managed by Scopia® Management, as explained in Administrator Guide for Avaya9
Scopia® Management for Aura Collaboration Suite.10
This is different from LAN redundancy, which uses one of the MCU's two network ports as11
redundant, so if one fails, the other takes over. For more information, see Planning Network12
Redundancy or IP Separation (Dual NIC) on page 20.13
Related links14
Planning your MCU Deployment on page 1415
Planning a Centralized or Distributed Topology16
(Cascading) for MCU17
When your organization has more than one site, like a headquarters and several branches, the18
Scopia® Solution offers a unique method of cutting video bandwidth costs, known as cascaded19
meetings.20
A cascaded videoconference is a meeting distributed over more than one physical Scopia® Elite21
MCU, where a master MCU connects to one or more slave MCUs to create a single22
videoconference. It increases the meeting capacity by combining the resources of several MCUs.23
This can be especially useful for distributed deployments across several locations, reducing24
bandwidth usage.25
Without cascading, if you choose a centralized MCU deployment, frequent videoconferences26
between branches can be expensive (Figure 4: Centralized MCU deployment, where all branches27
use the HQ MCU on page 18).28
Deploying Redundant MCUs
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1
Figure 4: Centralized MCU deployment, where all branches use the HQ MCU2
To reduce cross-site bandwidth costs, a distributed MCU deployment (Figure 5: Distributed MCU3
deployment cascading meetings for reduced WAN bandwidth on page 18) can perform cascaded4
conferences. Participants connect to their local MCU, and the conference is cascaded by connecting5
between the MCUs using a fraction of the bandwidth compared to the centralized deployment. The6
same principles apply to an MCU in the same location, thus increasing call capacity by cascading7
conferences between them.8
9
Figure 5: Distributed MCU deployment cascading meetings for reduced WAN bandwidth10
Planning your MCU Deployment
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 18
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The bandwidth used by a cascaded link is equivalent to only a single client connection in each1
direction: upload and download. The bandwidth value is determined by the MCU meeting type (or2
service), which is invoked when choosing a dial prefix for the meeting. You define the maximum3
bandwidth for each meeting type in the MCU. For more information on defining meeting types, see 4
Configuring the Bandwidth of a Meeting Type on page 47.5
Users do not need to choose a specific MCU. The powerful functionality of virtual rooms enables6
you to dial the same number anywhere in the world, while the Scopia® Solution infrastructure7
transparently directs you to the correct meeting on the correct MCU.8
The maximum supported number of participants in a single videoconference is 500 for both the9
centralized and distributed MCU deployment.10
Users do not need to manually enable cascading when creating meetings. This is performed11
transparently by Avaya Scopia® Management using sophisticated cascading algorithms.12
When an endpoint initiates a meeting on an MCU, that MCU becomes the master MCU. Other13
MCUs which participate in the meeting are designated as slave MCUs. There are a number of14
factors that might influence when the system automatically chooses to cascade to a different MCU.15
For example, to avoid reaching the maximum bandwidth threshold, the system would attempt16
cascading with a different MCU, a slave MCU. Endpoints would then join the videoconference from17
the slave MCU. Only one level of cascading is supported: all slave MCU conferences must cascade18
to the same master MCU conference. Administrators can also customize the priority given to19
cascading in a distributed topology, as explained in Administrator Guide for Avaya Scopia®
20
Management for Aura Collaboration Suite.21
Cascading has the following characteristics:22
• A cascaded connection uses two connection s—one connection on the master MCU, and one23
connection on the slave MCU.24
• Make sure that the Meeting Type (MCU service), representing the required meeting properties25
and accessed with a dial prefix, is available on all participating MCUs. For example, if the26
meeting uses MCU service 81, then 81 must exist on the master MCU and on the slave MCUs.27
• Participants connecting to the slave MCU:28
- View only the default meeting layout29
- Can send and receive video with a resolution up to 720p (for Scopia® Elite 5000 Series30
MCU)31
- Perform actions (such as joining the meeting) via their endpoint or web interface, and not via32
DTMF.33
• Only one participant at a time (typically the active speaker) connecting from each slave MCU34
can send video and be seen by other meeting participants in the video layout.35
• The lecturer and any telepresence endpoint always connect to the videoconference from the36
master MCU. Connection s are reserved on the master MCU to support these features.37
• Endpoints seamlessly join a videoconference according to the cascading logic implemented on38
the sites. An endpoint connected to a slave MCU and trying to launch a feature which is not39
supported by the slave MCU gets a relevant error message. You can move an endpoint to a40
Planning a Centralized or Distributed Topology (Cascading) for MCU
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DRAFT—February 11, 2016—1:10 AM (UTC)
master MCU when scheduling your videoconference. For more information, see User Guide for1
Scopia® Management.2
• Scopia® Elite MCU does not support cascading to a Scopia® MCU.3
You can customize the cascading priorities in Scopia® Management in a number of ways:4
• Default to using a local MCU first, and only cascade conferences if required.5
• Prioritize cascading wherever possible, to keep bandwidth costs to an absolute minimum.6
• Avoid cascading as often as possible.7
For more information on implementing cascading in Scopia® Management, see Administrator Guide8
for Avaya Scopia® Management for Aura Collaboration Suite.9
Related links10
Planning your MCU Deployment on page 1411
Planning Network Redundancy or IP Separation (Dual NIC)12
The device has two network cards (NICs) which can be used in one of the following ways:13
• Use the second NIC as a redundant backup of the first, to provide a cost-effective,14
uninterrupted service.15
With network redundancy, the primary NIC is actively responsible for all management, media16
and signaling traffic, while the secondary NIC is a backup. The NICs are paired, so they are17
both connected to the same network switch, and the IP addresses you configure on one NIC18
are automatically mirrored to the other NIC, as described in Installation Guide for Scopia® Elite19
6000 Series MCU.20
When a failure is resolved, the MCU moves traffic back to the primary NIC and the secondary21
NIC returns to its standby state.22
You can increase MCU capacity by adding more devices to your existing deployment (see 23
Deploying Redundant MCUs on page 17).24
• Implement IP separation, to enhance security within the enterprise.25
IP separation configures one NIC to handle management traffic (like administrator web access)26
while the other controls media (video, audio and presentation) and signaling (call setup).27
Connect each network port to a different subnet (Figure 6: IP separation on page 21). For28
more information, see Configuring IP Separation (Dual NIC) on the Device on page 35.29
Planning your MCU Deployment
February 2016 Avaya Scopia® Elite 6000 for Aura Collaboration Suite Administrator Guide 20
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