Avaya G700 Instruction Manual

Installing and Upgrading
the Avaya G700 Media Gateway and
Avaya S8300 Media Server
555-234-100
Issue 10.2
May 2007

© 2007 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
For full support information, please see the complete document,
Avaya Support Notices for Hardware Documentation, document number
03-600759.
To locate this document on our Web site, simply go to
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or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the Customer or End User.
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Issue 10.2 May 2007 3
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Physical dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
User input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System output and field names. . . . . . . . . . . . . . . . . . . . . . . . 32
Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . 33
Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Within the United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ordering Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sending us comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Section 1: Reference information and hardware installation . . . . 37
Chapter 1: Roadmaps and reference information. . . . . . . . . . . . . 39
What wizards are available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Where are the most recent versions of the Wizards . . . . . . . . . . . . . . 40
When to use each wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
About connection and login methods . . . . . . . . . . . . . . . . . . . . . . . . 41
What physical access methods are available . . . . . . . . . . . . . . . . . . 41
Laptop configuration for direct connection to the services port. . . . . . . . 42
What network settings are required on the laptop . . . . . . . . . . . . . 43
Configuring the laptop for a direct connection . . . . . . . . . . . . . . . 43
About connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting a laptop to services port of S8300 . . . . . . . . . . . . . . . 48
Connecting a laptop to the G700 serial port . . . . . . . . . . . . . . . . . 48
Connecting a laptop to the customer LAN . . . . . . . . . . . . . . . . . . 49
Connecting an external modem to the S8300 media server . . . . . . . . 49
Contents

Contents
4 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Setting up Windows for modem connection to the
media server (Windows 2000 or XP) . . . . . . . . . . . . . . . . . . . . 50
Configuring the Remote PC for PPP Modem
Connection (Windows 2000 or XP, Terminal Emulator, or ASA) . . . . . 51
Using Windows for PPP Modem Connection (Windows 2000 or XP) . . . 52
Using Avaya Terminal Emulator for LAN
Connection to Communication Manager . . . . . . . . . . . . . . . . . . 53
Using Avaya Terminal Emulator for Modem
Connection to Communication Manager . . . . . . . . . . . . . . . . . . 54
About Log in Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Accessing the server’s command line interface with SSH . . . . . . . . . 55
Logging in to the media server from your laptop using Telnet. . . . . . . 56
Logging in to the S8300 Web Interface from your laptop . . . . . . . . . . 57
Open the Communication Manager SAT Screens . . . . . . . . . . . . . . 62
Logging in to the P330 Stack Processor with a
Direct Connection to the S8300 Services Port . . . . . . . . . . . . . . 62
Logging in to the P330 Stack Processor with a LAN Connection . . . . . 63
Logging in to the P330 Stack Processor with a Direct Serial Connection . 64
Logging in to the P330 Stack Processor with Device Manager. . . . . . . 64
About Avaya Site Administration . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring Avaya Site Administration . . . . . . . . . . . . . . . . . . . 65
About navigation for G700 CLI commands . . . . . . . . . . . . . . . . . . . . . 67
About terminal emulation function keys for Communication Manager . . . . . . 68
Chapter 2: Hardware installation for the G700 Media
Gateway and S8300 Media Server. . . . . . . . . . . . . . . 69
About hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
What are the main elements of the G700 media gateway . . . . . . . . . . . . 69
What comprises the G700 media gateway chassis and processors . . . . 70
What are the media modules . . . . . . . . . . . . . . . . . . . . . . . . . 70
What are data expansion modules . . . . . . . . . . . . . . . . . . . . . . 72
What are stackable ethernet switches . . . . . . . . . . . . . . . . . . . . 73
Building a stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
What are the functions of the S8300 LED Indicators . . . . . . . . . . . . 78
Media servers supporting the G700 media gateway . . . . . . . . . . . . . . 79
What is the S8300 media server . . . . . . . . . . . . . . . . . . . . . . . 79
What is the S8400 media server . . . . . . . . . . . . . . . . . . . . . . . 80
What is the S8500 media server . . . . . . . . . . . . . . . . . . . . . . . 80
What is the S8700/S8710/S8720 media server . . . . . . . . . . . . . . . . 80
About endpoint and adjunct components . . . . . . . . . . . . . . . . . . . . 81

Contents
Issue 10.2 May 2007 5
About installation planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
What the planning documentation provides. . . . . . . . . . . . . . . . . 82
Who needs a Single Sign-On (SSO) authentication login. . . . . . . . . . 82
What site verification does . . . . . . . . . . . . . . . . . . . . . . . . . . 83
What network integration requires . . . . . . . . . . . . . . . . . . . . . . 83
Reviewing demarcation points and connectivity for the IA770 INTUITY
AUDIX Messaging Application. . . . . . . . . . . . . . . . . . . . . . . . 83
Maintaining system security . . . . . . . . . . . . . . . . . . . . . . . . . 84
Verifying features for the IA770 INTUITY AUDIX Messaging Application . 84
About installation and cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Verifying the on-site checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Verifying Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . 86
Power Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Grounding Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Unpacking and checking the order. . . . . . . . . . . . . . . . . . . . . . . . 87
Installing the G700 media gateway . . . . . . . . . . . . . . . . . . . . . . . . 87
Preparing the G700 media gateway. . . . . . . . . . . . . . . . . . . . . . 88
Mounting the G700 media gateway in the rack . . . . . . . . . . . . . . . 89
Inserting the Avaya S8300 media server
(if necessary for standalone service or LSP). . . . . . . . . . . . . . . . . . 91
Inserting media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Inserting an Expansion Module. . . . . . . . . . . . . . . . . . . . . . . . . . 96
Inserting an Avaya X330STK Stacking Module . . . . . . . . . . . . . . . . . 97
Cabling multiple units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Attaching Ground Conductors . . . . . . . . . . . . . . . . . . . . . . . . . . 102
What are general grounding requirements. . . . . . . . . . . . . . . . . . 102
What are approved grounds . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connecting the Safety Ground . . . . . . . . . . . . . . . . . . . . . . . . 105
Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
What are the G700 AC power requirements . . . . . . . . . . . . . . . . . 106
Testing the AC Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Plugging in AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Checking and Connecting DC Power . . . . . . . . . . . . . . . . . . . . . . 109
Section 2: G700 installation and upgrades - wizards . . . . . . . . 111
About the Installation Roadmap and Task Lists. . . . . . . . . . . . . . . . . . . 112
Chapter 3: Installing a new G700 with an S8300
using the Avaya Installation Wizard . . . . . . . . . . . . . 113
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
About software and firmware files . . . . . . . . . . . . . . . . . . . . . . . . 114

Contents
6 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
About access to the Communication Manager software distribution CD . . . 114
Tasks to install the S8300 and G700 . . . . . . . . . . . . . . . . . . . . . . . . . 114
Before Going to the Customer Site. . . . . . . . . . . . . . . . . . . . . . . . . . 116
Obtaining a USB DVD or CD-ROM drive . . . . . . . . . . . . . . . . . . . . . 116
Getting information that the project manager provides. . . . . . . . . . . . . 116
Electronic pre-installation worksheet . . . . . . . . . . . . . . . . . . . . 116
Name and number list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Custom template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Getting the Serial Number of the G700,
if Necessary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Checking for and FTP/SCP/SFTP Server or Compact Flash for Backing up
Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . 118
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 119
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 119
Obtaining Optional language files . . . . . . . . . . . . . . . . . . . . . . 120
Obtaining Ethernet interface IP address and subnet mask. . . . . . . . . 120
Completing the RFA process
(Obtaining license and password file) . . . . . . . . . . . . . . . . . . . . . 120
Running the Automatic Registration Tool (ART)
for the INADS IP address, if necessary . . . . . . . . . . . . . . . . . . . . . 122
Install the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Inserting the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Installing Communication Manager Software . . . . . . . . . . . . . . . . . . 124
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Remastering the hard drive and installing the software . . . . . . . . . . 125
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Creating a super-user login, if necessary, for R4.0 or higher . . . . . . . . . 129
Using the Avaya Installation Wizard (IW). . . . . . . . . . . . . . . . . . . . . . . 133
Telephony configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Trunk configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Adding a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Modifying trunk parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 158
Modifying IP route configuration . . . . . . . . . . . . . . . . . . . . . . . 159
Displaying trunk status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Removing a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Configuring a trunk media module . . . . . . . . . . . . . . . . . . . . . . 162
Endpoint installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Alarm configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Password and final screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Contents
Issue 10.2 May 2007 7
If the server is an LSP, stop and start Communication Manager. . . . . . . . 171
Configuring an X330 Expansion Module (if necessary) . . . . . . . . . . . . . . 172
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . 173
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . . . 174
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . . . 175
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . . . 175
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . . . 176
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . . . 178
Administering an S8400, S8500, or S8700-series primary controller . . . . . . . 179
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . . . 180
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . . . 181
Assigning LSPs to the Network Regions . . . . . . . . . . . . . . . . . . . . 183
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Identifying the Survivable Processor on the primary controller . . . . . . . . 188
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . 189
Saving Communication Manager translations. . . . . . . . . . . . . . . . . . 192
Considerations for IP Phones Supported by a Local Survivable Processor . . . 193
Transition of Control from Primary Controller to LSP . . . . . . . . . . . . . 194
Complete the Installation of the S8300
(if the Primary Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Updating IA770 INTUITY AUDIX Messaging, if installed . . . . . . . . . . . . 195
Stopping IA770 INTUITY AUDIX Messaging, if loading an IA770 update. . 195
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . 196
Starting IA770 INTUITY AUDIX Messaging. . . . . . . . . . . . . . . . . . 196
Verifying start up of IA770 INTUITY AUDIX Messaging . . . . . . . . . . . 197
If IA 770 fails to start after a new installation . . . . . . . . . . . . . . . . 198
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Backing up the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
If using IA770, administer Communication Manager for Integrated Messaging. . 200
Complete the Installation Process
(for an S8300 LSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Chapter 4: Installing a new G700 without an S8300
using the Gateway Installation Wizard . . . . . . . . . . . 201
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
What are the system components . . . . . . . . . . . . . . . . . . . . . . . . 202
About G700 components . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Contents
8 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
What provides initial access to the G700 . . . . . . . . . . . . . . . . . . . . 202
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Getting information that the project manager provides. . . . . . . . . . . . . 203
Installing the Gateway Installation Wizard . . . . . . . . . . . . . . . . . . . . 203
Setting Up the TFTP Server on Your Laptop or
on a Customer PC, if Necessary. . . . . . . . . . . . . . . . . . . . . . . . . 203
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . 204
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . 204
Configure the G700 and upgrade firmware . . . . . . . . . . . . . . . . . . . . . 206
Connecting to the G700 console port . . . . . . . . . . . . . . . . . . . . . . 206
Configure an X330 Expansion Module (If Necessary) . . . . . . . . . . . . . . . 220
Set rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . . . 221
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . 222
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . 222
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . 223
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 223
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . 224
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . 226
Administering an S8400, S8500, or S8700-series primary controller . . . . . 227
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . 228
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 229
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . 231
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Identifying the Survivable Processor on the primary controller . . . . . . 236
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . 237
Complete the Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Chapter 5: Upgrading an existing S8300B or S8300C
to R4.0 using the Upgrade Tool . . . . . . . . . . . . . . . 241
Considerations for upgrading the S8300B as a primary controller or as an LSP . 242
Converting the integration of IA770 INTUITY AUDIX Messaging
from CWY1 to H.323 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . . . 243
Major tasks to upgrade the S8300B to release 4.0
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Obtaining a USB DVD/CD-ROM drive. . . . . . . . . . . . . . . . . . . . . . . 245
Getting information that the project manager provides. . . . . . . . . . . . . 245
Getting the serial number of the G700, if necessary . . . . . . . . . . . . . . 245
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . . . 245

Contents
Issue 10.2 May 2007 9
Checking the versions of the LSPs (if starting from R2.0 only) . . . . . . . . 246
Checking for and FTP/SCP/SFTP Server or Compact Flash for Backing up
Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . 246
Checking the CD for the most recent files . . . . . . . . . . . . . . . . . . 247
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Pre-upgrade service pack (starting from R2.x only). . . . . . . . . . . . . 247
Post-upgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 249
Checking for IA770 stored messages size . . . . . . . . . . . . . . . . . . 249
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 250
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . 250
Completing the RFA process (obtaining license and password file). . . . . . 250
Ensuring a super-user login exists. . . . . . . . . . . . . . . . . . . . . . . . 252
Checking a pre-4.0 release . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Checking a 4.0 release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Creating a super-user login, if one does not exist (releases earlier
than Release 4.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Creating a super-user login, if necessary, for R4.0 or higher . . . . . . . . . 255
On-site Preparation for the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . 258
Setting up a TFTP server or HTTP server for LSP software
download, if desired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Removing the administration for the IA770 integration if CWY1 board is used 260
Completing pre-upgrade tasks — If the target S8300 is the primary controller 261
Saving a copy of the 4600-series phone configuration file, if any . . . . . . . 264
Getting IA770 (AUDIX) Data and Stopping IA770
(if IA770 is being used) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Determining whether optional languages are needed. . . . . . . . . . . . 265
Downloading optional language files, if needed. . . . . . . . . . . . . . . 267
Creating an IA770 test message for the upgrade . . . . . . . . . . . . . . 268
Shutting down IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Backing up S8300 recovery system files. . . . . . . . . . . . . . . . . . . . . 269
Copying the service pack files to the media server (starting from R2.x only). 272
Installing the pre-upgrade software service pack (starting from R2.x only). . 272
Copying Files to the S8300 hard drive . . . . . . . . . . . . . . . . . . . . . . 273
Copying authentication files to the LSPs . . . . . . . . . . . . . . . . . . . . 275
Copying the Communication Manager software and media
gateway firmware to a TFTP or HTTP server . . . . . . . . . . . . . . . . . . 275

Contents
10 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Copying the Communication Manager software and media
gateway firmware to the server . . . . . . . . . . . . . . . . . . . . . . . . . 275
Preparing LSPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Obtaining additional data for running the Upgrade Tool . . . . . . . . . . . . 280
Run the Upgrade Tool to upgrade the primary controller,
LSPs, and G700 media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Checking the current releases of all devices (optional). . . . . . . . . . . . . 281
Running the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Viewing the status of the upgrade in progress . . . . . . . . . . . . . . . 286
Creating a customer login, if necessary . . . . . . . . . . . . . . . . . . . 287
Installing updated authentication files . . . . . . . . . . . . . . . . . . . . 290
If upgrading an LSP, synchronize translations from the primary controller. . 290
If the server is an LSP, stop and start Communication Manager. . . . . . . . 291
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Ensuring the MGP default gateway IP address is set . . . . . . . . . . . . 291
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . 293
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Stopping IA770 INTUITY AUDIX Messaging, if loading an IA770 update. . . . 294
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . . . 294
Starting IA770 INTUITY AUDIX Messaging. . . . . . . . . . . . . . . . . . . . 295
Verifying start up of IA770 INTUITY AUDIX Messaging . . . . . . . . . . . . . 295
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
If using IA770, administering switch integration for H.323 . . . . . . . . . . . 297
Testing to verify system functionality . . . . . . . . . . . . . . . . . . . . . . 297
Copying IP Phone firmware to the media server, if necessary . . . . . . . . . 297
Restoring the 4600-series phone configuration file, if any . . . . . . . . . . . 298
Completing the upgrade process
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . 298
Chapter 6: Upgrading an existing G700 without an
S8300 using the Upgrade Tool . . . . . . . . . . . . . . . . 301
About the existing G700 upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . 301
What are the G700 system components . . . . . . . . . . . . . . . . . . . . . 301
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
About system access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Accessing the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Planning forms that the project manager provides . . . . . . . . . . . . . . . 303
Setting up the TFTP server on your laptop or
on a customer PC, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 303

Contents
Issue 10.2 May 2007 11
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . 304
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . 304
On-site preparation for the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . 306
Accessing the P330 Stack Processor . . . . . . . . . . . . . . . . . . . . . . 306
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . . . 306
Determining which firmware to install on the G700 . . . . . . . . . . . . . . . 307
Running the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Ensuring the MGP default gateway IP address is set . . . . . . . . . . . . . . . . 313
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . 314
Chapter 7: Telephones and adjunct systems . . . . . . . . . . . . . . 315
Installation and wiring of telephones and power supplies . . . . . . . . . . . . 316
About connectable telephones and consoles . . . . . . . . . . . . . . . . . . 316
Connecting telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Connecting an analog station or 2-wire digital station . . . . . . . . . 317
Connecting an ISDN BRI station to an MM720 Media Module . . . . . . . . . 318
Installing an 808A Emergency Transfer Panel and
associated telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Installing and wiring telephone power supplies . . . . . . . . . . . . . . . . 321
Typical adjunct power connections . . . . . . . . . . . . . . . . . . . . . 321
Typical adjunct power connections end-to-end . . . . . . . . . . . . . . . 322
Auxiliary power for an attendant console . . . . . . . . . . . . . . . . . . 323
1152A1 mid-span power distribution units. . . . . . . . . . . . . . . . . . 324
Connecting the 1152A1 PDU cables . . . . . . . . . . . . . . . . . . . . . 326
1152B mid-span power distribution units . . . . . . . . . . . . . . . . . . 329
Connecting the 1152B PDU cables . . . . . . . . . . . . . . . . . . . . . . 331
1151B1/C1 and 1151B2/C2 power supplies . . . . . . . . . . . . . . . . . . . 333
Important safety instructions for 1151B1/C1 and
1151B2/C2 power supplies . . . . . . . . . . . . . . . . . . . . . . . . . 334
Using the 1151B1/C1 and 1151B2/C2 power supplies. . . . . . . . . . . . 334
Connecting the 1151B1/C1 or 1151B2/C2 power supplies . . . . . . . . . 335
C360-PWR Power over Ethernet converged stackable switches. . . . . . . . 336
Important C360T-PWR switch safety instructions. . . . . . . . . . . . . . 336
UL safety standards compliance . . . . . . . . . . . . . . . . . . . . . . . 337
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Using the C360T-PWR switches . . . . . . . . . . . . . . . . . . . . . . . 338
Connecting the C360T-PWR switches . . . . . . . . . . . . . . . . . . . . 338
Connecting the cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Additional information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Contents
12 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Complete the telephone installation process . . . . . . . . . . . . . . . . . . . . 340
Installing the coupled bonding conductor . . . . . . . . . . . . . . . . . . . 340
Installing over-voltage and sneak-current
circuit protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
IA 770 INTUITY AUDIX messaging application . . . . . . . . . . . . . . . . . . . 342
Shared resources of IA770 coresidency . . . . . . . . . . . . . . . . . . . . . 342
Where is the IA770 location and software . . . . . . . . . . . . . . . . . . . 343
Using an AUDIX trunk group as well as an AUDIX hunt group for
new systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
IA 770 INTUITY AUDIX installations and S8300
upgrades for IA 770 INTUITY AUDIX . . . . . . . . . . . . . . . . . . . . . . 343
INTUITY AUDIX LX messaging system . . . . . . . . . . . . . . . . . . . . . . . 344
ASAI co-resident DEFINITY LAN gateway (DLG) . . . . . . . . . . . . . . . . . 344
PROCR administration task summary
(for the S8300 Media Server) . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Supported Ethernet Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . 346
Call center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
About Avaya G700 announcement software . . . . . . . . . . . . . . . . . . 347
Avaya Integrated Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Avaya ATM WAN Survivable Processor Manager . . . . . . . . . . . . . . . 349
Avaya Directory Enabled Management . . . . . . . . . . . . . . . . . . . . . 350
Avaya Network Management Console with VoIP SystemView . . . . . . . . 350
Avaya MultiService SMON Manager . . . . . . . . . . . . . . . . . . . . . . . 351
Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . . . . . 351
Avaya Proxy Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Avaya Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Avaya Site Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Avaya Terminal Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Avaya Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Avaya Voice Announcement Over LAN Manager . . . . . . . . . . . . . . . 353
Avaya VoIP Monitoring Manager . . . . . . . . . . . . . . . . . . . . . . . . . 353
Uninterruptible power supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . 354
Terminal server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Installing and administering the terminal server . . . . . . . . . . . . . . . . 356
What are the distance limits for the terminal server. . . . . . . . . . . . . 357
How is the terminal server cabling connected. . . . . . . . . . . . . . . . 358
Connecting the IOLAN+ to the adjunct and the LAN . . . . . . . . . . . . 358
Administering the IOLAN+ . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Navigating the IOLAN+ terminal server . . . . . . . . . . . . . . . . . . . 363
Administering the gateway . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Contents
Issue 10.2 May 2007 13
Administering an IOLAN+ port . . . . . . . . . . . . . . . . . . . . . . . . 364
Testing connectivity through the IOLAN+ . . . . . . . . . . . . . . . . . . 366
Potential failure scenarios and repair actions . . . . . . . . . . . . . . . . 368
Administering IP services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Call detail recording (CDR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connecting CDR equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Administering CDR data collection. . . . . . . . . . . . . . . . . . . . . . . . 370
Administering CDR parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 371
Testing the switch-to-adjunct link . . . . . . . . . . . . . . . . . . . . . . . 373
Reliable Data Transport Tool (RDTT) package. . . . . . . . . . . . . . . . . . . . 374
What does the RDTT package contain . . . . . . . . . . . . . . . . . . . . . . 374
Downloading the RDTT package . . . . . . . . . . . . . . . . . . . . . . . . . 374
Installing the RDTT package . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Administering the RDTT package . . . . . . . . . . . . . . . . . . . . . . . . 375
Related topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
DS1/T1 CPE loopback jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Installing a loopback jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Installing a loopback jack with a smart jack . . . . . . . . . . . . . . . . . 376
Installing a loopback jack without a smart jack . . . . . . . . . . . . . . . 377
Administering a loopback jack . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Testing a loopback jack with a smart jack . . . . . . . . . . . . . . . . . . . . 378
Testing the DS1 span from the ICSU to the loopback jack . . . . . . . . . 378
Checking the integrity of local equipment . . . . . . . . . . . . . . . . . . 379
Testing the integrity of data sent over the loop . . . . . . . . . . . . . . . 380
Testing the DS1 span from the smart jack
to the network interface termination or fiber multiplexer (MUX) . . . . . 383
Testing the DS1 span from the loopback jack
to the smart jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Testing a loopback jack without a smart jack . . . . . . . . . . . . . . . . . . 387
Configurations using fiber multiplexers . . . . . . . . . . . . . . . . . . . . . 390
Checking for the presence of DC . . . . . . . . . . . . . . . . . . . . . . . 390
External modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Hardware required when configuring modems . . . . . . . . . . . . . . . . . 391
Multi-Tech MT5634ZBA-USB-V92. . . . . . . . . . . . . . . . . . . . . . . . . 391
Configuring the MT5634ZBA-USB-V92 modem . . . . . . . . . . . . . . . 392
Multi-Tech MT5634ZBA-V92-GLOBAL . . . . . . . . . . . . . . . . . . . . . . 392
Administering Multi-Tech modems. . . . . . . . . . . . . . . . . . . . . . . . 392
Busy tone disconnect equipment for
non-U.S. installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Contents
14 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Music-on-hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Installing an unregistered music source on a G700 or G350 Media Gateway . 394
Installing a registered music source on a G700 or G350 Media Gateway . . . 397
Paging and announcement equipment . . . . . . . . . . . . . . . . . . . . . . . 398
Adjunct Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Call Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
INTUITY AUDIX Messaging Systems . . . . . . . . . . . . . . . . . . . . . . . 400
Avaya Modular Messaging System. . . . . . . . . . . . . . . . . . . . . . . . 400
ASAI and DEFINITY LAN Gateway . . . . . . . . . . . . . . . . . . . . . . . . 400
Avaya Interactive Response . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Avaya EC500 Extension to Cellular and Off-PBX Stations . . . . . . . . . . . 401
SIP Enablement Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Seamless Converged Communications across Networks (SCCAN) . . . . . . 401
Call Accounting Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Section 3: G700 installation and upgrades - manual procedures. . 403
Chapter 8: Manual installation of a
new G700 with an S8300 . . . . . . . . . . . . . . . . . . . 405
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
About software and firmware files . . . . . . . . . . . . . . . . . . . . . . . . 406
About access to the Communication Manager software distribution CD . . . 406
Tasks to install the S8300 and the G700 . . . . . . . . . . . . . . . . . . . . . . . 406
Before Going to the Customer Site. . . . . . . . . . . . . . . . . . . . . . . . . . 408
Obtaining a USB DVD or CD-ROM drive . . . . . . . . . . . . . . . . . . . . . 409
Getting information that the project manager provides. . . . . . . . . . . . . 409
Getting the serial Number of the G700,
if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Checking for and FTP/SCP/SFTP server or compact flash for backing up data 409
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . 410
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 411
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 411
Obtaining Optional language files . . . . . . . . . . . . . . . . . . . . . . 412
Obtaining Ethernet interface IP address and subnet mask. . . . . . . . . 412
Completing the RFA process
(Obtaining license and password file) . . . . . . . . . . . . . . . . . . . . . 412
Running the Automatic Registration Tool (ART)
for the INADS IP address, if necessary . . . . . . . . . . . . . . . . . . . . . 413
Install the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Inserting the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Contents
Issue 10.2 May 2007 15
Installing Communication Manager Software . . . . . . . . . . . . . . . . . . 416
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Remastering the hard drive and installing the software . . . . . . . . . . . . 417
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Verifying Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Copying Files to the S8300 hard drive . . . . . . . . . . . . . . . . . . . . . . 421
Downloading optional language files, if needed. . . . . . . . . . . . . . . . . 423
Verifying the Time, Date, and Time Zone. . . . . . . . . . . . . . . . . . . . . 423
Creating a super-user login, if necessary, for R4.0 or higher . . . . . . . . . 424
If upgrading an LSP, synchronize translations from the primary controller. . 427
Configuring the S8300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Providing the keys.install File (If Necessary) . . . . . . . . . . . . . . . . . . 440
Installing the license and authentication files . . . . . . . . . . . . . . . . . . 441
If the server is an LSP, stop and start Communication Manager. . . . . . . . 443
Installing security files and Communication Manager service packs, if any . 443
Saving Translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Configure the G700 Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . 446
Assigning IP Addresses of the G700 Media Gateway Components . . . . . . 446
Checking for IP connections . . . . . . . . . . . . . . . . . . . . . . . . . 451
Setting up the Controller List for the G700 . . . . . . . . . . . . . . . . . . . 452
Setting the LSP Transition Points . . . . . . . . . . . . . . . . . . . . . . 454
Configuring an X330 Expansion Module (If Necessary) . . . . . . . . . . . . 455
Install New Firmware on the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Manual upgrade procedures — G700 firmware . . . . . . . . . . . . . . . . . 455
Verifying the Contents of the tftpboot Directory. . . . . . . . . . . . . . . 456
Determining which firmware to install on the G700 . . . . . . . . . . . . . 456
Installing New Firmware on the P330 Stack Processor . . . . . . . . . . . 458
Installing new firmware on the G700 Media Gateway Processor. . . . . . 459
Installing new firmware on the media modules . . . . . . . . . . . . . . . 461
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . 463
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . 464
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . 464
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . 465
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 466
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . 467
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 468
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . 469
Administering an S8400, S8500, or S8700-series primary controller . . . . . 470
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . 471
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 472

Contents
16 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . 474
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 475
Identifying the Survivable Processor on the primary controller . . . . . . 479
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . 480
Considerations for IP Phones Supported by a Local Survivable Processor . . . 484
Transition of Control from Primary Controller to LSP . . . . . . . . . . . . . 485
Set Up SNMP Alarming on the G700 . . . . . . . . . . . . . . . . . . . . . . . . . 485
Configuring the primary server to report alarms to a services support agency 486
Administering INADS phone numbers and Enabling alarms to INADS . . 486
Configuring the G700 Media Gateway to send its traps
to a network management system (NMS). . . . . . . . . . . . . . . . . . . . 487
Configuring an SNMP community string for traps . . . . . . . . . . . . . 487
Configuring the destination for G700 SNMP traps . . . . . . . . . . . . . 488
Complete the Installation of the S8300
(if the Primary Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
Updating IA770 INTUITY AUDIX Messaging, if installed . . . . . . . . . . . . 489
Stopping IA770 INTUITY AUDIX Messaging, if loading an IA770 update. . 489
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . 490
Starting IA770 INTUITY AUDIX Messaging. . . . . . . . . . . . . . . . . . 490
Verifying start up of IA770 INTUITY AUDIX Messaging . . . . . . . . . . . 491
If IA 770 fails to start after a new installation . . . . . . . . . . . . . . . . 492
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
Backing up the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
If using IA770, administer Communication Manager for Integrated Messaging. . 494
If IA 770 fails to start after a new installation . . . . . . . . . . . . . . . . 494
Complete the Installation Process
(for an S8300 LSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494
Chapter 9: Manual installation of a new G700 without an S8300 . . . . 495
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
What are the system components . . . . . . . . . . . . . . . . . . . . . . . . 497
About G700 components . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
What provides initial access to the G700 . . . . . . . . . . . . . . . . . . . . 497
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 498
Getting information that the project manager provides. . . . . . . . . . . . . 498
Setting Up the TFTP Server on Your Laptop or
on a Customer PC, if Necessary. . . . . . . . . . . . . . . . . . . . . . . . . 498
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . 498

Contents
Issue 10.2 May 2007 17
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . 499
Configure the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
Assigning the IP addresses of the G700 media gateway components . . . . 501
Checking for IP connections . . . . . . . . . . . . . . . . . . . . . . . . . 505
Setting up the controller list for the G700 . . . . . . . . . . . . . . . . . . . . 506
Setting the LSP Transition Points . . . . . . . . . . . . . . . . . . . . . . 509
Configuring an X330 Expansion Module (If Necessary) . . . . . . . . . . . . 509
Prepare to install firmware on the G700 . . . . . . . . . . . . . . . . . . . . . . . 510
Accessing the P330 Stack Processor . . . . . . . . . . . . . . . . . . . . . . 510
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . . . 510
Determining which firmware to install on the G700 . . . . . . . . . . . . . 511
Install new firmware on the G700 Media Gateway . . . . . . . . . . . . . . . . . 513
Installing new firmware on the P330 stack processor. . . . . . . . . . . . 513
Installing new firmware on the G700 Media Gateway Processor. . . . . . 514
Installing new firmware on the media modules . . . . . . . . . . . . . . . 515
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . 517
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . 518
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . 519
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . 519
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 520
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . 521
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 522
Identifying the Survivable Processor on the primary controller . . . . . . 523
Administering an S8400, S8500, or S8700-series primary controller . . . . . 524
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . 525
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 526
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . 528
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 529
Identifying the Survivable Processor on the primary controller . . . . . . 533
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . 534
Complete the Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . 538
Chapter 10: Manual upgrade of an S8300A and G700 to R4.0 . . . . . . 539
About upgrading an S8300A to R4.0 . . . . . . . . . . . . . . . . . . . . . . . . . 539
Issues for IA770 INTUITY AUDIX on Release 1.3 or earlier on an
S8300A Media Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540
Tasks to upgrade the S8300A to release 4.0
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 541
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 543
Obtaining a USB DVD/CD-ROM drive. . . . . . . . . . . . . . . . . . . . . . . 544

Contents
18 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Getting information that the project manager provides. . . . . . . . . . . . . 544
Filling in the EPW, if upgrading from release 1.3 or earlier. . . . . . . . . 544
Getting the serial number of the G700,
if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . 545
Checking the availability of the FTP server for backing up data . . . . . . . . 545
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . 545
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . 546
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 548
Checking the size of stored messages (CM 2.0 only) . . . . . . . . . . . . 548
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 548
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . 549
Completing the RFA process
(obtaining license and password files) . . . . . . . . . . . . . . . . . . . . . 549
Downloading license file and password for an LSP. . . . . . . . . . . . . 549
Running the Automatic Registration Tool (ART)
for the INADS IP address, if necessary . . . . . . . . . . . . . . . . . . . . . 550
Ensuring a super-user login exists. . . . . . . . . . . . . . . . . . . . . . . . 551
Checking a pre-4.0 release . . . . . . . . . . . . . . . . . . . . . . . . . . 552
Creating a super-user login, if one does not exist (releases earlier
than Release 4.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
Preparing for the upgrade to R4.0 on-site . . . . . . . . . . . . . . . . . . . . . . 555
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
Removing the administration for the IA770 integration if CWY1 board is used 555
Checking current software release . . . . . . . . . . . . . . . . . . . . . . . . 556
Completing pre-upgrade tasks — if the S8300 is the primary controller . . . 557
Getting IA770 data and stopping IA770
(if IA770 is being used). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
Creating an IA770 test message (R2.0 only) . . . . . . . . . . . . . . . . . 561
Determining whether optional languages are needed. . . . . . . . . . . . 561
Checking for any IA770 custom announcement sets (R2.0 only) . . . . . . . 563
Stopping IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
Backing up system files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
Recording configuration information . . . . . . . . . . . . . . . . . . . . . . 568
Replacing the S8300A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
Installing the pre-upgrade software service pack, if necessary . . . . . . . . 569
Installing the pre-upgrade service pack . . . . . . . . . . . . . . . . . . . 570
Linux migration backup
(if current release is 1.2.0 through 1.3.x) . . . . . . . . . . . . . . . . . . . . 572
Replacing the S8300A with the S8300B or S8300C Media Server . . . . . . . 575

Contents
Issue 10.2 May 2007 19
Upgrading the S8300B or S8300C Media Server. . . . . . . . . . . . . . . . . 577
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 577
Remastering the S8300 and installing the upgrade software. . . . . . . . . . 577
Verifying software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581
Copying Files to the S8300 hard drive . . . . . . . . . . . . . . . . . . . . . . 581
Downloading optional language files, if needed. . . . . . . . . . . . . . . . . 583
Installing security and Communication Manager service pack updates, if any 583
Setting the Time, Date, and Time Zone. . . . . . . . . . . . . . . . . . . . . . 585
Configuring network parameters . . . . . . . . . . . . . . . . . . . . . . . . 585
Verifying connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
Disabling RAM disk on the media server . . . . . . . . . . . . . . . . . . . . 588
Rebooting the media server. . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
Restoring data backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
Checking for the IA770 IP address . . . . . . . . . . . . . . . . . . . . . . . . 592
Enabling RAM disk on the media server . . . . . . . . . . . . . . . . . . . . . 593
Rebooting the media server. . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
Installing updated license and authentication files . . . . . . . . . . . . . . . 594
Checking a 4.0 release for a super-user login . . . . . . . . . . . . . . . . 595
Creating a super-user login, if necessary, for R4.0 or higher . . . . . . . . . 596
If upgrading an LSP, synchronize translations from the primary controller. . 599
If the server is an LSP, stop and start Communication Manager. . . . . . . . 599
Verifying media server configuration (Release 1.2 or later) . . . . . . . . 600
If IA770 INTUITY AUDIX Messaging has been upgraded, verify
messaging has started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
Starting IA770 INTUITY AUDIX Messaging with the Messaging
Web pages, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
Starting IA770 INTUITY AUDIX Messaging with the command line, if necessary 602
If IA 770 fails to start after an upgrade . . . . . . . . . . . . . . . . . . . . 602
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603
Upgrade the firmware on the G700 Media Gateway . . . . . . . . . . . . . . . . . 604
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . 604
Determining which firmware to install on the G700 . . . . . . . . . . . . . 605
Installing new firmware on the P330 Stack Processor . . . . . . . . . . . 606
Installing new firmware on the G700 Media Gateway Processor. . . . . . 607
Installing new firmware on the media modules . . . . . . . . . . . . . . . 609
Ensuring the MGP default gateway IP address is set . . . . . . . . . . . . 611
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . 611
Installing new firmware on other G700 media gateways . . . . . . . . . . 612
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
Stopping IA770 INTUITY AUDIX Messaging, if installed . . . . . . . . . . . . 613
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . . . 614

Contents
20 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Starting IA770 INTUITY AUDIX Messaging, if installed . . . . . . . . . . . . . 614
Verifying start up of IA770 INTUITY AUDIX Messaging, if installed . . . . . . 615
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616
If using IA770, administering switch integration for H.323 . . . . . . . . . . . 616
Administering IA770 (Release 1.3 or earlier). . . . . . . . . . . . . . . . . . . 616
Testing to verify system functionality . . . . . . . . . . . . . . . . . . . . . . 616
Complete the upgrade process
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . 617
Chapter 11: Manual upgrade of an existing S8300B or
S8300C and G700 to R4.0 . . . . . . . . . . . . . . . . . . 619
Considerations for upgrading the S8300B or S8300C as a
primary controller or as an LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
Converting the integration of IA770 INTUITY AUDIX Messaging
from CWY1 to H.323 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . . . 621
Tasks to upgrade the S8300B or S8300C to release 4.0
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 623
Obtaining a USB DVD/CD-ROM drive. . . . . . . . . . . . . . . . . . . . . . . 623
Getting information that the project manager provides. . . . . . . . . . . . . 623
Getting the serial number of the G700, if necessary . . . . . . . . . . . . . . 624
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . . . 624
Checking for and FTP/SCP/SFTP Server or Compact Flash for Backing up
Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . 625
Checking the CD for the most recent firmware files. . . . . . . . . . . . . 625
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . 625
Pre-upgrade service pack (starting from R2.x only). . . . . . . . . . . . . 626
Post-upgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . 626
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 627
Checking for IA770 stored messages size . . . . . . . . . . . . . . . . . . 628
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 628
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . 629
Completing the RFA process (obtaining license and password file). . . . . . 629
Downloading license file and Communication Manager
versions for an LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 629
Running the Automatic Registration Tool (ART)
for the INADS IP address, if necessary . . . . . . . . . . . . . . . . . . . . . 630
Ensuring a super-user login exists. . . . . . . . . . . . . . . . . . . . . . . . 631
Checking a pre-4.0 release . . . . . . . . . . . . . . . . . . . . . . . . . . 631