Avaya G700 Instruction Manual

Installing and Upgrading
the Avaya G700 Media Gateway and
Avaya S8300 Media Server
555-234-100
Issue 10.2
May 2007

© 2007 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
For full support information, please see the complete document,
Avaya Support Notices for Hardware Documentation, document number
03-600759.
To locate this document on our Web site, simply go to
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or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the Customer or End User.
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Issue 10.2 May 2007 3
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Physical dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
User input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System output and field names. . . . . . . . . . . . . . . . . . . . . . . . 32
Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . 33
Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Within the United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ordering Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sending us comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Section 1: Reference information and hardware installation . . . . 37
Chapter 1: Roadmaps and reference information. . . . . . . . . . . . . 39
What wizards are available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Where are the most recent versions of the Wizards . . . . . . . . . . . . . . 40
When to use each wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
About connection and login methods . . . . . . . . . . . . . . . . . . . . . . . . 41
What physical access methods are available . . . . . . . . . . . . . . . . . . 41
Laptop configuration for direct connection to the services port. . . . . . . . 42
What network settings are required on the laptop . . . . . . . . . . . . . 43
Configuring the laptop for a direct connection . . . . . . . . . . . . . . . 43
About connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting a laptop to services port of S8300 . . . . . . . . . . . . . . . 48
Connecting a laptop to the G700 serial port . . . . . . . . . . . . . . . . . 48
Connecting a laptop to the customer LAN . . . . . . . . . . . . . . . . . . 49
Connecting an external modem to the S8300 media server . . . . . . . . 49
Contents

Contents
4 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Setting up Windows for modem connection to the
media server (Windows 2000 or XP) . . . . . . . . . . . . . . . . . . . . 50
Configuring the Remote PC for PPP Modem
Connection (Windows 2000 or XP, Terminal Emulator, or ASA) . . . . . 51
Using Windows for PPP Modem Connection (Windows 2000 or XP) . . . 52
Using Avaya Terminal Emulator for LAN
Connection to Communication Manager . . . . . . . . . . . . . . . . . . 53
Using Avaya Terminal Emulator for Modem
Connection to Communication Manager . . . . . . . . . . . . . . . . . . 54
About Log in Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Accessing the server’s command line interface with SSH . . . . . . . . . 55
Logging in to the media server from your laptop using Telnet. . . . . . . 56
Logging in to the S8300 Web Interface from your laptop . . . . . . . . . . 57
Open the Communication Manager SAT Screens . . . . . . . . . . . . . . 62
Logging in to the P330 Stack Processor with a
Direct Connection to the S8300 Services Port . . . . . . . . . . . . . . 62
Logging in to the P330 Stack Processor with a LAN Connection . . . . . 63
Logging in to the P330 Stack Processor with a Direct Serial Connection . 64
Logging in to the P330 Stack Processor with Device Manager. . . . . . . 64
About Avaya Site Administration . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring Avaya Site Administration . . . . . . . . . . . . . . . . . . . 65
About navigation for G700 CLI commands . . . . . . . . . . . . . . . . . . . . . 67
About terminal emulation function keys for Communication Manager . . . . . . 68
Chapter 2: Hardware installation for the G700 Media
Gateway and S8300 Media Server. . . . . . . . . . . . . . . 69
About hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
What are the main elements of the G700 media gateway . . . . . . . . . . . . 69
What comprises the G700 media gateway chassis and processors . . . . 70
What are the media modules . . . . . . . . . . . . . . . . . . . . . . . . . 70
What are data expansion modules . . . . . . . . . . . . . . . . . . . . . . 72
What are stackable ethernet switches . . . . . . . . . . . . . . . . . . . . 73
Building a stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
What are the functions of the S8300 LED Indicators . . . . . . . . . . . . 78
Media servers supporting the G700 media gateway . . . . . . . . . . . . . . 79
What is the S8300 media server . . . . . . . . . . . . . . . . . . . . . . . 79
What is the S8400 media server . . . . . . . . . . . . . . . . . . . . . . . 80
What is the S8500 media server . . . . . . . . . . . . . . . . . . . . . . . 80
What is the S8700/S8710/S8720 media server . . . . . . . . . . . . . . . . 80
About endpoint and adjunct components . . . . . . . . . . . . . . . . . . . . 81

Contents
Issue 10.2 May 2007 5
About installation planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
What the planning documentation provides. . . . . . . . . . . . . . . . . 82
Who needs a Single Sign-On (SSO) authentication login. . . . . . . . . . 82
What site verification does . . . . . . . . . . . . . . . . . . . . . . . . . . 83
What network integration requires . . . . . . . . . . . . . . . . . . . . . . 83
Reviewing demarcation points and connectivity for the IA770 INTUITY
AUDIX Messaging Application. . . . . . . . . . . . . . . . . . . . . . . . 83
Maintaining system security . . . . . . . . . . . . . . . . . . . . . . . . . 84
Verifying features for the IA770 INTUITY AUDIX Messaging Application . 84
About installation and cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Verifying the on-site checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Verifying Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . 86
Power Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Grounding Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Unpacking and checking the order. . . . . . . . . . . . . . . . . . . . . . . . 87
Installing the G700 media gateway . . . . . . . . . . . . . . . . . . . . . . . . 87
Preparing the G700 media gateway. . . . . . . . . . . . . . . . . . . . . . 88
Mounting the G700 media gateway in the rack . . . . . . . . . . . . . . . 89
Inserting the Avaya S8300 media server
(if necessary for standalone service or LSP). . . . . . . . . . . . . . . . . . 91
Inserting media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Inserting an Expansion Module. . . . . . . . . . . . . . . . . . . . . . . . . . 96
Inserting an Avaya X330STK Stacking Module . . . . . . . . . . . . . . . . . 97
Cabling multiple units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Attaching Ground Conductors . . . . . . . . . . . . . . . . . . . . . . . . . . 102
What are general grounding requirements. . . . . . . . . . . . . . . . . . 102
What are approved grounds . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connecting the Safety Ground . . . . . . . . . . . . . . . . . . . . . . . . 105
Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
What are the G700 AC power requirements . . . . . . . . . . . . . . . . . 106
Testing the AC Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Plugging in AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Checking and Connecting DC Power . . . . . . . . . . . . . . . . . . . . . . 109
Section 2: G700 installation and upgrades - wizards . . . . . . . . 111
About the Installation Roadmap and Task Lists. . . . . . . . . . . . . . . . . . . 112
Chapter 3: Installing a new G700 with an S8300
using the Avaya Installation Wizard . . . . . . . . . . . . . 113
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
About software and firmware files . . . . . . . . . . . . . . . . . . . . . . . . 114

Contents
6 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
About access to the Communication Manager software distribution CD . . . 114
Tasks to install the S8300 and G700 . . . . . . . . . . . . . . . . . . . . . . . . . 114
Before Going to the Customer Site. . . . . . . . . . . . . . . . . . . . . . . . . . 116
Obtaining a USB DVD or CD-ROM drive . . . . . . . . . . . . . . . . . . . . . 116
Getting information that the project manager provides. . . . . . . . . . . . . 116
Electronic pre-installation worksheet . . . . . . . . . . . . . . . . . . . . 116
Name and number list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Custom template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Getting the Serial Number of the G700,
if Necessary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Checking for and FTP/SCP/SFTP Server or Compact Flash for Backing up
Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . 118
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 119
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 119
Obtaining Optional language files . . . . . . . . . . . . . . . . . . . . . . 120
Obtaining Ethernet interface IP address and subnet mask. . . . . . . . . 120
Completing the RFA process
(Obtaining license and password file) . . . . . . . . . . . . . . . . . . . . . 120
Running the Automatic Registration Tool (ART)
for the INADS IP address, if necessary . . . . . . . . . . . . . . . . . . . . . 122
Install the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Inserting the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Installing Communication Manager Software . . . . . . . . . . . . . . . . . . 124
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Remastering the hard drive and installing the software . . . . . . . . . . 125
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Creating a super-user login, if necessary, for R4.0 or higher . . . . . . . . . 129
Using the Avaya Installation Wizard (IW). . . . . . . . . . . . . . . . . . . . . . . 133
Telephony configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Trunk configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Adding a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Modifying trunk parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 158
Modifying IP route configuration . . . . . . . . . . . . . . . . . . . . . . . 159
Displaying trunk status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Removing a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Configuring a trunk media module . . . . . . . . . . . . . . . . . . . . . . 162
Endpoint installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Alarm configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Password and final screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Contents
Issue 10.2 May 2007 7
If the server is an LSP, stop and start Communication Manager. . . . . . . . 171
Configuring an X330 Expansion Module (if necessary) . . . . . . . . . . . . . . 172
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . 173
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . . . 174
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . . . 175
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . . . 175
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . . . 176
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . . . 178
Administering an S8400, S8500, or S8700-series primary controller . . . . . . . 179
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . . . 180
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . . . 181
Assigning LSPs to the Network Regions . . . . . . . . . . . . . . . . . . . . 183
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Identifying the Survivable Processor on the primary controller . . . . . . . . 188
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . 189
Saving Communication Manager translations. . . . . . . . . . . . . . . . . . 192
Considerations for IP Phones Supported by a Local Survivable Processor . . . 193
Transition of Control from Primary Controller to LSP . . . . . . . . . . . . . 194
Complete the Installation of the S8300
(if the Primary Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Updating IA770 INTUITY AUDIX Messaging, if installed . . . . . . . . . . . . 195
Stopping IA770 INTUITY AUDIX Messaging, if loading an IA770 update. . 195
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . 196
Starting IA770 INTUITY AUDIX Messaging. . . . . . . . . . . . . . . . . . 196
Verifying start up of IA770 INTUITY AUDIX Messaging . . . . . . . . . . . 197
If IA 770 fails to start after a new installation . . . . . . . . . . . . . . . . 198
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Backing up the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
If using IA770, administer Communication Manager for Integrated Messaging. . 200
Complete the Installation Process
(for an S8300 LSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Chapter 4: Installing a new G700 without an S8300
using the Gateway Installation Wizard . . . . . . . . . . . 201
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
What are the system components . . . . . . . . . . . . . . . . . . . . . . . . 202
About G700 components . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Contents
8 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
What provides initial access to the G700 . . . . . . . . . . . . . . . . . . . . 202
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Getting information that the project manager provides. . . . . . . . . . . . . 203
Installing the Gateway Installation Wizard . . . . . . . . . . . . . . . . . . . . 203
Setting Up the TFTP Server on Your Laptop or
on a Customer PC, if Necessary. . . . . . . . . . . . . . . . . . . . . . . . . 203
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . 204
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . 204
Configure the G700 and upgrade firmware . . . . . . . . . . . . . . . . . . . . . 206
Connecting to the G700 console port . . . . . . . . . . . . . . . . . . . . . . 206
Configure an X330 Expansion Module (If Necessary) . . . . . . . . . . . . . . . 220
Set rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . . . 221
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . 222
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . 222
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . 223
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 223
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . 224
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . 226
Administering an S8400, S8500, or S8700-series primary controller . . . . . 227
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . 228
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . 229
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . 231
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Identifying the Survivable Processor on the primary controller . . . . . . 236
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . 237
Complete the Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Chapter 5: Upgrading an existing S8300B or S8300C
to R4.0 using the Upgrade Tool . . . . . . . . . . . . . . . 241
Considerations for upgrading the S8300B as a primary controller or as an LSP . 242
Converting the integration of IA770 INTUITY AUDIX Messaging
from CWY1 to H.323 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . . . 243
Major tasks to upgrade the S8300B to release 4.0
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Obtaining a USB DVD/CD-ROM drive. . . . . . . . . . . . . . . . . . . . . . . 245
Getting information that the project manager provides. . . . . . . . . . . . . 245
Getting the serial number of the G700, if necessary . . . . . . . . . . . . . . 245
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . . . 245

Contents
Issue 10.2 May 2007 9
Checking the versions of the LSPs (if starting from R2.0 only) . . . . . . . . 246
Checking for and FTP/SCP/SFTP Server or Compact Flash for Backing up
Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . 246
Checking the CD for the most recent files . . . . . . . . . . . . . . . . . . 247
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Pre-upgrade service pack (starting from R2.x only). . . . . . . . . . . . . 247
Post-upgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Obtaining service pack and language files for IA770 INTUITY
AUDIX Messaging, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 249
Checking for IA770 stored messages size . . . . . . . . . . . . . . . . . . 249
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . 250
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . 250
Completing the RFA process (obtaining license and password file). . . . . . 250
Ensuring a super-user login exists. . . . . . . . . . . . . . . . . . . . . . . . 252
Checking a pre-4.0 release . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Checking a 4.0 release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Creating a super-user login, if one does not exist (releases earlier
than Release 4.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Creating a super-user login, if necessary, for R4.0 or higher . . . . . . . . . 255
On-site Preparation for the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . 258
Setting up a TFTP server or HTTP server for LSP software
download, if desired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Removing the administration for the IA770 integration if CWY1 board is used 260
Completing pre-upgrade tasks — If the target S8300 is the primary controller 261
Saving a copy of the 4600-series phone configuration file, if any . . . . . . . 264
Getting IA770 (AUDIX) Data and Stopping IA770
(if IA770 is being used) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Determining whether optional languages are needed. . . . . . . . . . . . 265
Downloading optional language files, if needed. . . . . . . . . . . . . . . 267
Creating an IA770 test message for the upgrade . . . . . . . . . . . . . . 268
Shutting down IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Backing up S8300 recovery system files. . . . . . . . . . . . . . . . . . . . . 269
Copying the service pack files to the media server (starting from R2.x only). 272
Installing the pre-upgrade software service pack (starting from R2.x only). . 272
Copying Files to the S8300 hard drive . . . . . . . . . . . . . . . . . . . . . . 273
Copying authentication files to the LSPs . . . . . . . . . . . . . . . . . . . . 275
Copying the Communication Manager software and media
gateway firmware to a TFTP or HTTP server . . . . . . . . . . . . . . . . . . 275

Contents
10 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Copying the Communication Manager software and media
gateway firmware to the server . . . . . . . . . . . . . . . . . . . . . . . . . 275
Preparing LSPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Obtaining additional data for running the Upgrade Tool . . . . . . . . . . . . 280
Run the Upgrade Tool to upgrade the primary controller,
LSPs, and G700 media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Checking the current releases of all devices (optional). . . . . . . . . . . . . 281
Running the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Viewing the status of the upgrade in progress . . . . . . . . . . . . . . . 286
Creating a customer login, if necessary . . . . . . . . . . . . . . . . . . . 287
Installing updated authentication files . . . . . . . . . . . . . . . . . . . . 290
If upgrading an LSP, synchronize translations from the primary controller. . 290
If the server is an LSP, stop and start Communication Manager. . . . . . . . 291
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Ensuring the MGP default gateway IP address is set . . . . . . . . . . . . 291
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . 293
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Stopping IA770 INTUITY AUDIX Messaging, if loading an IA770 update. . . . 294
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . . . 294
Starting IA770 INTUITY AUDIX Messaging. . . . . . . . . . . . . . . . . . . . 295
Verifying start up of IA770 INTUITY AUDIX Messaging . . . . . . . . . . . . . 295
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
If using IA770, administering switch integration for H.323 . . . . . . . . . . . 297
Testing to verify system functionality . . . . . . . . . . . . . . . . . . . . . . 297
Copying IP Phone firmware to the media server, if necessary . . . . . . . . . 297
Restoring the 4600-series phone configuration file, if any . . . . . . . . . . . 298
Completing the upgrade process
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . 298
Chapter 6: Upgrading an existing G700 without an
S8300 using the Upgrade Tool . . . . . . . . . . . . . . . . 301
About the existing G700 upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . 301
What are the G700 system components . . . . . . . . . . . . . . . . . . . . . 301
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
About system access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Accessing the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Planning forms that the project manager provides . . . . . . . . . . . . . . . 303
Setting up the TFTP server on your laptop or
on a customer PC, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . 303