Avaya IG550 User manual

Quick Start
for Hardware Installation:
IG550 Integrated Gateway
Preparing before you go on-site . . . . . . . . . . . . 3
Getting ready on-site . . . . . . . . . . . . . . . . . . 3
Upgrading J-series router software, if necessary . . . 4
Verifying the router has the power for the TIMs and PIMs 4
Installing hardware . . . . . . . . . . . . . . . . . . . 4
Loading Disk on Key, if available. . . . . . . . . . . . 9
Connecting the LAN and your laptop after
using Disk on Key . . . . . . . . . . . . . . . . . . . 11
Finish configuring the router after using Disk on Key 12
Installing an IG550 Integrated Gateway using the J-Web
Quick Configuration interface . . . . . . . . . . . . . 12
Configuring the router using the CLI, if you
did not use J-Web Quick Configuration . . . . . . . 13
Configuring the TGM550 . . . . . . . . . . . . . . . . 17
03-601553
Issue 2
January 2008

Issue 2 January 2008 3
Preparing before you go on-site
1. Check Juniper software compatibility with TGM550 Gateway Module
firmware. See http://support.avaya.com.
2. Download the most recent firmware for the TGM550. See http://
support.avaya.com.
3. Ensure the customer has an FTP or TFTP server that is accessible to the
TGM550. If not, download a TFTP server to your laptop.
4. Review safety requirements and airflow requirements. See Installing and
Configuring the IG550 Integrated Gateway.
5. Get the tools you need:
●Electrostatic discharge (ESD) grounding strap
●Flathead and Phillips head screwdrivers
Getting ready on-site
1. Verify you have:
●The Juniper Services Router (J2320, J2350, J4350 or J6350)
●A 10 AWG grounding cable
●An AC or 14 AWG DC power cable
●Cables for the TGM550, Telephony Interface Modules (TIMs), and
Physical Interface Modules (PIMs)
!CAUTION:
CAUTION: You cannot use a 14 AWG grounding cable with the router. The
grounding cable must be 10 AWG.
●A USB modem
●Two distinct and different console cables:
- An RJ-45 flat rollover cable and a DB-9 adapter for console
connections to the TGM550
- An ordinary round RJ-45 Ethernet cable and a DB-9 adapter for
console connections to the Juniper router

4 Quick Start for Hardware Installation: IG550 Integrated Gateway
Upgrading J-series router software, if necessary
Note:
Note: The software of the Juniper Services Router must match the
firmware version of the TGM550. See the Communication
Manager Software/Firmware Compatibility Matrix under
Downloads on support.avaya.com.
1. See the Juniper J2320, J2350, J4350, and J6350 Services Router Getting
Started Guide, Release 8.4.
Verifying the router has the power for the TIMs
and PIMs
Verify that the project manager, sales representative, or sales engineer has
ordered the appropriate quantity and types of TIM and PIM modules for the
router you are installing. If not, see "TIM and PIM limits based on heat and
power used by the IG550" in Overview of the Avaya IG550 Integrated
Gateway, 03-601548.
Installing hardware
1. If the customer has a four-post rack and is using a shelf, install the shelf
according to manufacturer guidelines. If the customer is using the

Issue 2 January 2008 5
brackets supplied with the router, install the brackets on the chassis of the
Juniper Services router midway between the front and back.
2. Install the router on the rack.
3. Be sure the power to the router is off.
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
LineTrunk
1234
Analog
ALM
ACT
TIM514 Line5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SO EI SM EM SI EO
BRI
ALM
ACT
TIM521 4
3
2
1
CONSOLE AUX USB
0
1
1
2
3
4
5
6
J4350
POWER
POWER RESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/00/10/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
qsmabrkt LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Trunk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/00/10/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
qsmarack LAO 092906

6 Quick Start for Hardware Installation: IG550 Integrated Gateway
!CAUTION:
CAUTION: The Juniper Services Router must be turned off before inserting
or removing the Avaya TGM550, TIM modules, or PIM
modules. These modules are not hot-swappable. If you attempt
to remove or insert these modules while the router is turned on,
the router might reset or malfunction in some other way.
4. Insert the TGM550 and each TIM, PIM, ePIM, or uPIM into the correct
slot. If the slots are already administered on the Communication Manager
server, the slots you use must match the Communication Manager
administration. The TGM550, TIMS, and uPIMs can be inserted into any
slots. Other PIMs and ePIMs might have limitations. See "Inserting the
TGM550, the TIMs, and the PIMs in the router, if necessary" in Installing
and Configuring the Avaya IG550 Integrated Gateway, 03-601554.
5. Align the notches in the connector at the rear of the TGM550, TIM, or PIM
with the notches in the slot in the router. Then slide the module in until it
lodges firmly in the router.
!CAUTION:
CAUTION: Carefully slide the module straight into the slot to avoid
damaging the connector components.
6. Cable the TIMs and PIMs.
●TGM550 — CAT5 harness cables with RJ11 connectors
●TIM508 — A B25A unshielded 25-pair amphenol cable
h LAO 1003063macrdr
Analog
ALM
ACT
TIM514 Line5678
Line1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SO EI SM EM SI EO
BRI
ALM
ACT
TIM521 4
3
2
1
CONSOLE AUX USB
0
1
1
2
3
4
5
6
J4350
POWER
POWER RESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/1 0/2 0/3
LINK TX/RXLINK TX/RX LINK TX/RX
TX/RX LINK
Juniper
NETWORKS
Gateway
ALM
ACT
TGM550 Console
ASB
ETR
RST
LineTrunk
1234
Line
34

Issue 2 January 2008 7
●TIM510 T1/E1 — H600-383 Group 2 T1 cable with an RJ48C
connector
●TIM514 — CAT5 cable with an RJ11 connector
●TIM516 — A B25A unshielded 25-pair amphenol cable
●TIM518 — A B25A unshielded 25-pair amphenol cable
●TIM521 — CAT5 cable with an RJ45 connector
●Juniper PIMs, EPIMs, and UPIMs — see Juniper J2320, J2350, J4350,
and J6350 Services Router Getting Started Guide, Release 8.4
7. For the TIM508, TIM516, or TIM518, use the screw at the end of the
Amphenol connector to attach the connector to the left side of the TIM’s
Amphenol receptacle. Use a tie wrap to attach the cable to the tie wrap
loop to the right of the Amphenol receptacle on the TIM.
8. Connect the grounding cable to earth ground and the chassis grounding
point. Specifications include:
●10 AWG
●Minimum 8 Amps amperage
●Ring-type, vinyl-insulated TV14-6R lug or equivalent to accommodate
the 10 AWG cable
J4350 or J6350 ground - J2320 or J2350 ground -
qsmagnd3 LAO 092906

8 Quick Start for Hardware Installation: IG550 Integrated Gateway
9. Connect power to the back of the router.
●AC Power
a. Insert the appliance coupler end of a power cord into the appliance
inlet on the power supply faceplate.
b. For a 6350 only, repeat for the second power supply.
c. Insert the plug of each cord into an AC power source receptacle.
●DC Power
a. Ensure that the voltage across the DC power source cable leads is
0 V and that there is no chance that the cable leads might become
active during installation.
b. Verify that a licensed electrician has attached the appropriate power
cable lugs to the ends of the negative and positive DC source power
cables. These are the lugs that you are attaching to the chassis DC
terminals.
qsmagnd2 LAO 092906
J4350 J6350

Issue 2 January 2008 9
Loading Disk on Key, if available
Note:
Note: This Disk on Key procedure assumes that the router currently
has the factory default settings without a configuration file. If
there is a configuration file, this procedure cannot work.
However, if you want to use a USB disk on key and the router
already has been configured, you can press on the recessed
configuration button for over 5 seconds to delete the
configuration file or login to the router console port and issue
commands to set the router to the factory default settings.
1. If available, insert the Disk on Key (USB memory stick) into the USB port
on the front of the router. The Disk on Key contains the configuration
information. If a Disk on Key is not provided, go to Configuring the router
using the CLI, if you did not use J-Web Quick Configuration on page 13.
2. Press the power button (see 1in the appropriate illustration that follows) to
turn on the Juniper Services Router.
qsmausbk LAO 092926
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Tru nk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/00/1 0/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
2
1

10 Quick Start for Hardware Installation: IG550 Integrated Gateway
J4350/J6350
J2320
J2350
3. When the Power on LED lights steady green, remove the Disk on Key.
The configuration file has been downloaded, loaded, and committed. The
root password is also set as part of the configuration.

Issue 2 January 2008 11
Connecting the LAN and your laptop after
using Disk on Key
1. With an RJ-45 Ethernet cable, cable an Ethernet port (Eth 0) of the
Juniper Services Router.
2. Connect your PC or laptop to the console port of the Juniper Services
Router.
qsmalape LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Tru nk
1234
Analog
ALM
ACT
TIM514Line
567
8
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/00/1 0/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
1
qsmalapa LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Trunk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXU
SB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/1 0/2 0/3
LINK TX/RX
LINK TX/RXLINKTX/RXTX/RXLINK
Juniper
NETWORKS
23
4
5
1

12 Quick Start for Hardware Installation: IG550 Integrated Gateway
3. Configure your laptop:
●Turn on the power to the management device. Start your asynchronous
terminal emulation application (such as Microsoft Windows
Hyperterminal) and select the appropriate COM port to use (for
example, COM1).
●Configure the port settings as follows:
- Bits per second: 9600
- Data bits: 8
-Parity:None
- Stop bits: 1
- Flow control: None
Finish configuring the router after using Disk on
Key
1. Connect the USB modem to one of the USB ports.
2. Upgrade the JUNOS software on the router, if necessary. See Juniper
J-Series Services Router documentation.
3. Go to Configuring the TGM550 on page 17.
Installing an IG550 Integrated Gateway using the
J-Web Quick Configuration interface
You can use the J-Web Quick Configuration interface to install both a Juniper
J-Series Router and an IG500 gateway. For more information see "Installing
an IG550 Integrated Gateway with the J-Web Quick Configuration interface" in
Installing and Configuring the Avaya IG550 Integrated Gateway, 03-601554.

Issue 2 January 2008 13
Configuring the router using the CLI, if you
did not use J-Web Quick Configuration
1. With an RJ-45 Ethernet cable, cable an Ethernet port of the Juniper
Services Router.
2. Connect your PC or laptop to the console port of the Juniper Services
Router.
qsmalape LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Tru nk
1234
Analog
ALM
ACT
TIM514Line
567
8
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXUSB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/00/1 0/20/3
LINKTX/RX
LINKTX/RXLINKTX/RX
TX/RXLINK
Juniper
NETWORKS
1
qsmalapa LAO 092906
Gateway
ALM
ACT
TGM550Console
ASB
ETR
RST
Line
Trunk
1234
Analog
ALM
ACT
TIM514Line
5678
Line
1234
E1/T1
ALM
ACT
TIM510
TST
SIG
SOEISMEMSIEO
BRI
ALM
ACT
TIM5214
3
2
1
CONSOLEAUXU
SB
0
1
1
2
3
4
5
6
J4350
POWER
POWERRESET
CONFIG
STATUS
ALARM
HA
10/100/1000
0/0 0/1 0/2 0/3
LINK TX/RX
LINK TX/RXLINKTX/RXTX/RXLINK
Juniper
NETWORKS
23
4
5
1

14 Quick Start for Hardware Installation: IG550 Integrated Gateway
3. Configure your laptop:
●Turn on the power to the management device. Start your asynchronous
terminal emulation application (such as Microsoft Windows
Hyperterminal) and select the appropriate COM port to use (for
example, COM1).
●Configure the port settings as follows:
- Bits per second: 9600
- Data bits: 8
-Parity:None
- Stop bits: 1
- Flow control: None
4. Log in to the router with the root login and password. If a password has
not been established, leave the password field blank.
5. At the root prompt (%), enter cli.
6. At the cli prompt (>), enter configure.
7. At the configure prompt (#), enter the following:
●If a root password has not already been set, set system
root-authentication plain-text-password, and a new
password at the prompt, which you must enter twice.
●set system time-zone <time-zone>
where <time-zone> is the name of the name of the time zone,
identified by continent and city. Use the ?option to see the list of time
zones.
●set system host-name <host-name>
where <host-name> is the name of the Juniper Services Router to be
accessed on the LAN/WAN.
●set interfaces ge-0/0/<#> unit 0 family inet address
<IP_address1>/24
where <#> is the Gigabit port number (0, 1, 2, or 3) you want,
<IP_address1> is the address of the router, and /24 is the subnet
mask. The subnet mask may vary, depending on the customer’s
configuration.

Issue 2 January 2008 15
Note:
Note: The ge-0/0/0 port number is often reserved for services access.
●set interfaces vp-<slot_number>/0/0 unit 0 family
inet address <internal_ip_address>/32 destination
<tgm550_IP_address>,
where <internal_ip_address> is the address the TGM550 uses
to telnet to the router and <tgm550_IP_address> is the IP address
for accessing the TGM550.
●set system name-server <IP_address>
where <IP_address> is the address of a DNS server on the LAN/
WAN. Repeat this command for any additional DNS servers the
TGM550 might access.
●set system services ssh root-login allow
to allow access to the router with ssh. This command is optional, based
on customer requirements.
●set system services telnet
to allow access to the router with telnet. This command is optional,
based on customer requirements.
●set system domain-search <domain_name>
where <domain-name> is the name of the Juniper Services Router’s
network or subnetwork. Repeat this command for any additional
domains the TGM550 might access.
●set system domain-name <domain_name>
where <domain-name> is the name of the Juniper Services Router’s
domain.
●set system ntp server <IP_address>
where <IP_address> is the address of an NTP server for time
synchronization.
●set interface lo0 unit 0 family inet address
<IP_address>
where <IP_address> is the loopback address of the Juniper Services
Router.

16 Quick Start for Hardware Installation: IG550 Integrated Gateway
●set system login user <user_name> class super-user
where <user_name> is the user login to the router from TGM550. This
command is completed based on customer requirements.
Complete the password prompts.
●set system login user <user_name> authentication
plain-text-password.
At the two password prompts, enter the password.
!CAUTION:
CAUTION: If a root password has not been set, you must set a new
password before you commit the configuration. Check with your
Project Manager to get the password.
8. At the prompt, type commit.
The system may take some time to commit the commands and reset.
9. Configure the MGC list.
a. At the configure prompt (#), enter exit.
b. At the cli prompt (>), enter set tgm fpc <slot_number>
media-gateway-controller [<IP_address1>
<IP_address2> <IP_address3> <IP_address4>]
where <slot_number> is the location of the TGM550,
<IP_address1> is either the Processor Ethernet IP address of the
primary server (S8300, S8400, or S8500) or an IP address to a C-LAN
connected to the primary server (S8400, S8500, or S8700-series). The
additional IP addresses are the addresses for additional C-LANs or
Local Survivable Processors (S8300 or S8500).
10. Set the WAN interface. See Juniper J-Series Services Router Getting
Started Guide. See J-Series Services Router Basic LAN and WAN Access
Configuration Guide.
11. Set routing options using static routes, OSPF, RIP, BGP, or IS-IS
protocols. See J-Series Services Router Basic LAN and WAN Access
Configuration Guide.
12. Connect the USB modem to one of the USB ports.
13. Configure the USB modem. See Installing and Configuring the IG550
Integrated Gateway, 03-601548.

Issue 2 January 2008 17
14. Upgrade the JUNOS software on the router, if necessary. See Juniper
J-Series Services Router documentation.
15. Go to Configuring the TGM550 on page 17.
Configuring the TGM550
1. Log in to the TGM550.
●At the cli prompt (>), type ssh <login>@<ip_address>, where
<login> is root or another login, if previously administered, and
<ip_address> is the IP address of the TGM550, and press Enter.
The message, Are you sure you want to continue connecting?
appears.
●Enter yes.
●At the password prompt, type the password and press Enter. Get this
password from either your project manager or your services support
group.
You are now logged-in.
- If you are prompted to change the root password, change the
password to a password agreed upon with the customer
administrator.
2. Identify the TGM550 serial number.
●At the TGM550 command line, type show system.
●Note the serial number of the TGM550.
3. At the TGM550 command line, type show recovery and check the
transition points for the mgc list.
4. Ping the Communication Manager server.
●At the TGM550 command line prompt, type ping <ip_address>,
where <ip_address> is the ip address of the server.
●Verify that replies from the server scroll down the screen.
5. Update TGM550 firmware.

18 Quick Start for Hardware Installation: IG550 Integrated Gateway
●At the TGM550-00<super># prompt, type show boot bank to
determine the non-active disk partition (bank). You copy the firmware to
the non-active boot bank.
●At the TGM550-00<super># prompt, type one of the following
commands, depending on whether the file resides on an FTP, or TFTP
server:
-copy [tftp or ftp] SW_image <bank> <filename>
<server_ip_address>
where <bank> is the bank that is the non-active boot bank,
<filename> is the full path name of the firmware image file, which
begins and will be similar to the name tgm550_sw_26_26_0.bin,
and <server_ip_address> is the IP address of the FTP or TFTP
server.
●For an FTP server, enter the login and password, if prompted.
●Logout of the tftp or ftp server.
●At the TGM550 command line, enter show download software
status 10 and check the status of the download.
●At the TGM550 command line, type set boot bank bank-<bank>
where <bank> is the same letter you entered in the previous step.
●Enter copy running-config start-config.
●Type exit to return to the Juniper Services Router CLI.
●Enter request chassis fpc restart slot <slot_number> to
reset the TGM550
where <slot_number> is the slot of the TGM550.
●Log in to the TGM550 again.
●At the TGM550-00<super># prompt, type show mg list_config.
●Verify the system the list of software.
6. Check the authentication file ID (Avaya personnel only).
●At the TGM550 command line prompt, type show auth-file info.
●In the AF ID field, record the 10-digit AF ID, for example, 7000003638.
7. Register the password (authentication) file with the ART tool (Avaya
personnel only) or with the appropriate customer care center (business
partners only).