Avaya IP Office Phone Manager User manual

- Issue 6a – (Thursday, February 22, 2018)
Phone Based Administration
IP Office Basic Edition

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- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
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the Software.

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PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO: (I) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (II) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.

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- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Compliance with Laws
Customer acknowledges and agrees that it is responsible for complying with any applicable laws and regulations, including, but not limited to
laws and regulations related to call recording, data privacy, intellectual property, trade secret, fraud, and music performance rights, in the
country or territory where the Avaya product is used.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You need technical assistance or support, call Technical Service Center Toll
Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. For additional support telephone numbers, see the Avaya
Support website: https://support.avaya.com or such successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be found in the Security Policies and Support section of
https://support.avaya.com/security. Suspected Avaya product security vulnerabilities are handled per the Avaya Product Security Support Flow
(https://support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya Support website: https://support.avaya.com, or such successor site as
designated by Avaya.
Contact Avaya Support
See the Avaya Support website: https://support.avaya.com for product or Hosted Service notices and articles, or to report a problem with your
Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website:
https://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya
Support.

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Contents
Contents
Overview1.
..................................................................... 101.1 Programming Functions
..................................................................... 121.2 Programmable Buttons
..................................................................... 131.3 DS Phones
............................................................................ 141.3.1 1403
............................................................................ 151.3.2 1408
............................................................................ 161.3.3 1416
............................................................................ 171.3.4 9504
............................................................................ 181.3.5 9508
............................................................................ 191.3.6 Administration Menus
..................................................................... 221.4 ETR Phones
............................................................................ 231.4.1 ETR 34D/ETR 34
............................................................................ 251.4.2 ETR 18D/ETR 18
............................................................................ 271.4.3 ETR 6D/ETR 6
..................................................................... 281.5 BST Phones
............................................................................ 291.5.1 M7100
............................................................................ 301.5.2 M7100N
............................................................................ 311.5.3 M7208
............................................................................ 321.5.4 M7208N
............................................................................ 331.5.5 M7310
............................................................................ 351.5.6 M7310N
............................................................................ 371.5.7 M7324
............................................................................ 391.5.8 M7324N
............................................................................ 411.5.9 KLM Module
............................................................................ 421.5.10 T7000
............................................................................ 431.5.11 T7100
............................................................................ 441.5.12 T7208
............................................................................ 451.5.13 T7316
............................................................................ 471.5.14 T7316E
............................................................................ 491.5.15 T7316E KEM Module
............................................................................ 501.5.16 T7406/T7406E
..................................................................... 511.6 Dialing Codes
..................................................................... 521.7 Feature Codes
Telephony Features2.
..................................................................... 562.1 Key System or PBX System
............................................................................ 572.1.1 Outgoing Call Routing
............................................................................ 582.1.2 Incoming Call Routing
..................................................................... 592.2 Dial Plan
..................................................................... 612.3 Voicemail Operation
..................................................................... 622.4 Night Service
..................................................................... 632.5 Phantom Extensions
..................................................................... 642.6 One Touch Transfer
..................................................................... 642.7 Modem Access Support
System Changes3.
..................................................................... 673.1 System Mode
..................................................................... 683.2 System Numbering
..................................................................... 693.3 System Locale
..................................................................... 713.4 System Language
Line Settings4.
..................................................................... 754.1 Number of Lines
..................................................................... 774.2 Line Assignment
..................................................................... 794.3 Line Coverage Extension
..................................................................... 804.4 Assign Line to Auto Attendant
..................................................................... 824.5 Group Call Distribution
..................................................................... 844.6 CO Disconnect Time
..................................................................... 864.7 Automatic Line Selection
..................................................................... 884.8 Recall Timer Duration
..................................................................... 894.9 Unsupervised Disconnect
Date and Time5.
..................................................................... 935.1 Changing the Date
..................................................................... 945.2 Changing the Time
..................................................................... 955.3 Network Time Synchronization
..................................................................... 965.4 Automatic Daylight Savings Time
Dialing Restrictions and Permissions6.
..................................................................... 996.1 Allowed Number List
..................................................................... 1016.2 Allowed List Assignment
..................................................................... 1036.3 Disallowed Number Lists
..................................................................... 1066.4 Disallowed List Assignment
..................................................................... 1086.5 Emergency Phone Number List
..................................................................... 1106.6 Outgoing Call Restriction
..................................................................... 1126.7 Allow Remote Call Forwarding
..................................................................... 1146.8 System Password
..................................................................... 1156.9 Toll Call Prefix
PBX Mode Call Routing7.
..................................................................... 1197.1 ARS Selectors
..................................................................... 1207.2 Call Classes
..................................................................... 1217.3 External Dialing Prefix
Auxiliary Equipment8.
..................................................................... 1248.1 Doorphone Programming
............................................................................ 1258.1.1 Doorphone Extensions
............................................................................ 1278.1.2 Doorphone Alert Extension
..................................................................... 1298.2 Contact Closures
............................................................................ 1308.2.1 Contact Closure Group
............................................................................ 1328.2.2 Contact Closure Operation Type
..................................................................... 1348.3 Loudspeaker Extension
..................................................................... 1358.4 Fax Machine Extension
Speed Dials9.
..................................................................... 1399.1 System Speed Dials
..................................................................... 1419.2 Personal Speed Dials
Extension Settings10.
..................................................................... 14710.1 Caller ID Log All Calls
..................................................................... 14810.2 Extension Name
..................................................................... 15010.3 Display Language
..................................................................... 15210.4 Call Waiting
..................................................................... 15410.5 Intercom Dial Tone
..................................................................... 15510.6 External Hotline
..................................................................... 15710.7 Internal Hotline
..................................................................... 15910.8 Outside Conference Denial
..................................................................... 16010.9 Automatic Privacy
..................................................................... 16210.10 Do Not Disturb Exceptions
Account Codes11.
..................................................................... 16711.1 Forced Account Code List
..................................................................... 16911.2 Forced Account Code Extensions
Voicemail12.
..................................................................... 17312.1 VMS Cover On/Off

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..................................................................... 17512.2 VMS Coverage Rings
..................................................................... 17712.3 Voicemail Password
..................................................................... 17812.4 VMS Hunt Delay
..................................................................... 17912.5 VMS Hunt Schedule
Groups13.
..................................................................... 18313.1 Calling Groups
..................................................................... 18513.2 Hunt Groups
..................................................................... 18713.3 Night Service Group
..................................................................... 18913.4 Night Service Button
..................................................................... 19113.5 Pickup Groups
..................................................................... 19313.6 Operator Group
Ring Settings14.
..................................................................... 19714.1 Abbreviated Ringing
..................................................................... 19914.2 Call Coverage Rings
..................................................................... 20114.3 Distinctive Ringing
..................................................................... 20314.4 Line Ringing
..................................................................... 20514.5 Personal Ring Pattern
..................................................................... 20614.6 Line Ringing Pattern
..................................................................... 20814.7 Override Line Ringing
..................................................................... 20914.8 Ringing on Transfer
..................................................................... 21114.9 Transfer Return Rings
..................................................................... 21314.10 Transfer Return Extension
..................................................................... 21514.11 VMS Hunt Schedule
Holding Calls15.
..................................................................... 21815.1 Hold Recall Time
..................................................................... 21915.2 Music on Hold
Button Programming16.
..................................................................... 22316.1 Button Programming Functions
..................................................................... 22616.2 Absent Message
..................................................................... 22816.3 Account Code Entry
..................................................................... 23016.4 Active Line Pickup
..................................................................... 23216.5 Auto Dial - Intercom
..................................................................... 23416.6 Auto Dial - Other
..................................................................... 23616.7 Call Coverage
..................................................................... 23816.8 Call Forwarding
..................................................................... 24016.9 Call Pickup
..................................................................... 24216.10 Caller ID Inspect
..................................................................... 24416.11 Caller ID Log
..................................................................... 24616.12 Caller ID Name Display
..................................................................... 24816.13 Calling Group
..................................................................... 25016.14 Call Screening
..................................................................... 25216.15 Conference Drop
..................................................................... 25416.16 Contact Closure 1
..................................................................... 25616.17 Contact Closure 2
..................................................................... 25816.18 Do Not Disturb
..................................................................... 26016.19 Hot Dial
..................................................................... 26216.20 Hunt Group
..................................................................... 26516.21 Idle Line Pickup
..................................................................... 26716.22 Last Number Redial
..................................................................... 26916.23 Loudspeaker Page
..................................................................... 27116.24 Message Alert Notification
..................................................................... 27316.25 Night Service
..................................................................... 27516.26 Pickup Group
..................................................................... 27716.27 Privacy
..................................................................... 27916.28 Recall
..................................................................... 28116.29 Saved Number Redial
..................................................................... 28316.30 Simultaneous Page
..................................................................... 28516.31 Station Lock
..................................................................... 28716.32 Station Unlock
..................................................................... 28916.33 VMS Cover
..................................................................... 29116.34 Voice Mailbox Transfer
..................................................................... 29316.35 Wake Up Service
System Maintenance17.
..................................................................... 29717.1 Copy Extension Settings
..................................................................... 29817.2 Remote Administration Password
..................................................................... 30017.3 Clearing a Backup Alarm
..................................................................... 30117.4 Backup the Configuration
..................................................................... 30317.5 Restore the Configuration
..................................................................... 30517.6 System Copy
..................................................................... 30717.7 System Default
..................................................................... 30817.8 System Reset
..................................................................... 30917.9 System Shutdown
..................................................................... 31017.10 System Upgrade
..................................................................... 31217.11 Memory Card Startup/Shutdown
..................................................................... 31417.12 Switching SSL VPN On/Off
..................................................................... 31617.13 Display System Details
...............................................................................319Index

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Overview
Chapter 1.

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Overview:
1. Overview
This document covers the programming of an IP Office Basic Edition system that can be done from the phones on that
system. This is only supported from a limited range of phones:
·
ETR Series: ETR 18D, ETR 34D.
·
M-Series: M7310, M7310N, M7324, M7324N.
·
T-Series: T7316E, T7316.
·
1400 Series: 1408, 1416.
·
9500 Series: 9504, 9508.
The range of programming can be divided into the following categories:
·
System Administration
This programming can only be done on the first two extensions in the system. It mainly involves settings that
affect all extensions on the system.
·
Centralized Programming
This programming can only be done on the first two extensions in the system. The user is able to select another
extension number and then program settings for that other extension.
·
Telephone Programming
This programming is done from the extension whose settings are being changed. It does not cover daily
operations, for example switching forwarding on or off.
System web management can access all the settings covered by telephone administration plus a wide range of additional
settings not available through telephone administration. However, use of system web management is normally reserved
for a system installer or maintainer only, due to the nature of the settings that are accessible.

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1.1 Programming Functions
The table below lists the settings that can be programmed from a suitable phone on the first two extensions in the
system.
Settings by Code
Settings by Name
·
101: System Date
·
103: System Time
·
104: Number of Lines
·
105: Transfer Return Rings
·
107: Recall timer
·
109: Outside Conference Denial
·
115: Wake Up Service Button
·
119: Ringing on Transfer
·
123: Clear Backup Alarm
·
124: Manual Backup *
·
125: Restore * (Reboot)
·
126: Automatic Daylight Saving
·
127: Hold Timer
·
128: Network Time Synch
·
129: Unsupervised Disconnec * (Reboot)
·
203: Co Disconnect Time
·
206: Group Call Distribution
·
208: Line Coverage Extension
·
209: Line Ringing Pattern
·
210: Assign Line to AA
·
301: Line Assignment
·
303: Display Language
·
304: Automatic Extension Privacy
·
305: Abbreviated Ringing
·
306: Transfer Return Extension
·
307: Forced Account Code
·
308: Distinctive Ringing
·
309: Intercom Dial Tone
·
310: VMS Cover
·
311: External Hotline
·
316: Call Waiting
·
317: Log Caller ID Extensions
·
318: Log Caller ID Extensions
·
319: Log Caller ID Extensions
·
320: Call Coverage Rings
·
321: VMS Coverage Rings
·
322: Remote Call Forward
·
323: Personal Ring Pattern
·
324: Override Line Ringing
·
325: Reset Voice Mail Pwd *
·
399: Copy Settings *
·
401: Outgoing Call Restr
·
402: Toll Call Prefix
·
403: Set System Password
·
404: Disallowed Lists
·
405: Disallow To
·
406: Emergency List
·
407: Allowed Lists
·
408: Allow To
·
409: Forced Act Code List
·
501: Pickup Group
·
502: Calling Group
·
503: Night Service Button
·
504: Night Service Grp Ext
·
505: Hunt Group
·
506: VMS Hunt Delay
·
507: VMS Hunt Schedule
·
601: Fax Machine Extension
·
602: Music on Hold
·
Abbreviated Ringing 305
·
Allow To 408
·
Allowed Lists 407
·
ARS Selectors (DS/PBX) –
·
Assign Line to AA 210
·
Auto Line Selection –
·
Automatic Daylight Saving 126
·
Automatic Extension Privacy 304
·
Call Coverage Rings 320
·
Call Waiting 316
·
Calling Group 502
·
Calls Out (DS/PBX) –
·
Clear Backup Alarm 123
·
Co Disconnect Time 203
·
Contact Close Grp 612
·
Copy Settings * 399
·
Default Numbering (Reboot) 734
·
Disallow To 405
·
Disallowed Lists 404
·
Display Language 303
·
Distinctive Ringing 308
·
Doorphone 1 Extension 604
·
Doorphone 2 Extension 605
·
Doorphone Alert Ext 606
·
Emergency List 406
·
Extension Name –
·
External Hotline 311
·
Fax Machine Extension 601
·
Forced Act Code List 409
·
Forced Account Code 307
·
Group Call Distribution 206
·
Hold Timer 127
·
Hunt Group 505
·
Intercom Dial Tone 309
·
Internal Hotline Ext 603
·
Line Assignment 301
·
Line Coverage Extension 208
·
Line Ringing <button>
·
Line Ringing Pattern 209
·
Log Caller ID Extensions 317
·
Log Caller ID Extensions 318
·
Log Caller ID Extensions 319
·
Loudspeaker Paging Ext 617
·
Manual Backup * 124
·
Memory Card Startup/Shutdown * 733
·
Music on Hold 602
·
Network Time Synch 128
·
Number of Lines 104
·
Night Service Button 503
·
Night Service Grp Ext 504
·
OG Call Select (DS/PBX) –
·
Operator Group (DS/PBX) –
·
Outgoing Call Restr 401
·
Outside Conference Denial 109
·
Override Line Ringing 324
·
Personal Ring Pattern 323
·
Personal Speed Dial 80-99
·
Pickup Group 501
·
Recall timer 107
93
94
75
211
88
159
293
209
300
301
303
96
218
95
89
84
82
79
206
80
77
150
160
197
213
169
201
154
173
155
152
147
147
147
199
175
112
205
208
177
297
110
115
114
103
106
108
99
101
167
191
183
189
187
185
178
215
135
219
197
101
99
119
80
86
96
160
199
152
183
120
300
84
130
297
68
106
103
150
201
125
125
127
108
148
155
135
167
169
82
218
185
154
157
77
79
203
206
147
147
147
134
301
312
219
95
75
189
187
121
193
110
159
208
205
141
191
88

Phone Based Administration Page 11
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Overview: Programming Functions
Settings by Code
Settings by Name
·
603: Internal Hotline Ext
·
604: Doorphone 1 Extension
·
605: Doorphone 2 Extension
·
606: Doorphone Alert Ext
·
612: Contact Close Grp
·
613: Type - Contact Close
·
617: Loudspeaker Paging Ext
·
728: System Reset * (Reboot)
·
729: System Shutdown *
·
730: Remote Admin Password *
·
731: System Upgrade * (Reboot)
·
732: System Copy *
·
733: Memory Card Startup/Shutdown *
·
734: Default Numbering (Reboot)
·
775: SSL VPN Service
·
989: System Default *
·
80-99: Personal Speed Dial
·
600-699: System Speed Dials
·
<button>:Line Ringing
·
–: ARS Selectors (DS/PBX)
·
–: Auto Line Selection
·
–: Calls Out (DS/PBX)
·
–: Extension Name
·
–: OG Call Select (DS/PBX)
·
–: Operator Group (DS/PBX)
·
–: System Language
·
–: System Locale (Reboot)
·
–: System Mode (DS/Reboot)
·
Remote Admin Password * 730
·
Remote Call Forward 322
·
Reset Voice Mail Pwd * 325
·
Restore * (Reboot) 125
·
Ringing on Transfer 119
·
Set System Password 403
·
SSL VPN Service 775
·
System Copy * 732
·
System Date 101
·
System Default * 989
·
System Language –
·
System Locale (Reboot) –
·
System Mode (DS/Reboot) –
·
System Reset * (Reboot) 728
·
System Shutdown * 729
·
System Speed Dials 600-699
·
System Time 103
·
System Upgrade * (Reboot) 731
·
Toll Call Prefix 402
·
Transfer Return Extension 306
·
Transfer Return Rings 105
·
Type - Contact Close 613
·
Unsupervised Disconnect * (Reboot) 129
·
VMS Cover 310
·
VMS Coverage Rings 321
·
VMS Hunt Delay 506
·
VMS Hunt Schedule 507
·
Wake Up Service Button 115
·
Items marked * cannot be accessed using the Next Procedure or Previous Procedure options.
·
Items with a – are not accessible by # code.
·
Items labeled (DS) can only be accessed using DS phones .
·
Items labeled (PBX) can only be accessed on systems running in PBX system mode.
·
Items labeled (Key) can only be accessed on systems running in key system mode.
·
Items labeled (Reboot) require the system to restart, ending any calls currently in progress.
157
125
125
127
130
132
134
308
309
298
310
305
312
68
314
307
141
139
203
119
86
120
148
121
193
71
69
67
298
112
177
303
209
114
314
305
93
307
71
69
67
308
309
139
94
310
115
213
211
132
89
173
175
178
215
293
13

Phone Based Administration Page 12
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
1.2 Programmable Buttons
Most of the supported phones have programmable buttons to which functions can be assigned. For some phones,
additional programmable buttons can also be added by attaching a button module or modules to the phone.
The order and numbering of the programmable buttons depends on the phone type. The following sections contain details
for each phone. However the same type of buttons exist for all phones types are follows:
·
Intercom/Call Appearance Buttons
The first programmable buttons are used by the system as follows. The function is automatically assigned by the
system and cannot be overridden.
·
For systems running in key system mode, the first two buttons (01 and 02) are used as Intercom 1 and
Intercom 2 buttons. These are used for making internal calls. External calls are made using line appearance
buttons.
·
For systems running in PBX system mode, the first three buttons (01 to 03) are used as call appearance
buttons. These are used for making internal and external calls. Line appearance buttons can still be used if
required.
·
Line Buttons
These buttons used as line appearance buttons for external phone lines into the system. These can only be
programmed by a system administrator using the Number of Lines and Line Assignment functions. They
cannot be overridden by the extension user.
·
Other Buttons
Any additional buttons can be used for range of functions listed in Button Programming Functions . These
buttons can be programmed by the system administrator and, for some functions, the extension user.
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Phone Based Administration Page 13
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Overview: Programmable Buttons
1.3 DS Phones
This covers the 1400 Series and 9500 Series phones supported by the IP Office Basic Edition system.
1400 Series Phones
9500 Series Phones
·
1403
·
1408
·
1416
·
9504
·
9508
All these phones can be used for programming except the 1403. The phones enter the various programming modes
through admin menus displayed on the phone. These menus are accessed by pressing the Admin display soft key.
The menus are dynamically adjusted depend on whether the phone is connected to one of the first two extensions or not.
To access the administration menus during a call, you may need to press the PHONE button to display the Admin
soft key option. If you access phone administration during a call, only the SPEAKER, MUTE and HEADSET
buttons still affect the connected call.
To exit administration, press the PHONE button.
14
15
16
17
18
19

Phone Based Administration Page 14
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
1.3.1 1403
This type of phone cannot be used for the administration functions covered by this document. However using centralized
administration from another phone, functions can be applied to the phone from another extension.
The programmable buttons are numbered from 01 upwards from left to right.
Button Numbering
01
02
03
·
For systems running in key system mode, the first two programmable buttons, 01 and 02, are fixed as Intercom
1and Intercom 2 buttons.
·
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons.

Phone Based Administration Page 15
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Overview: DS Phones
1.3.2 1408
This type of phone can be used for system, centralized and personal administration functions covered by this document.
For system and centralized administration, the phone must be connected to one of the first two extension ports on the
system.
The order of button numbering depends on the mode in which the system is running.
·
For systems running in key system mode, the programmable buttons are numbered from 01 upwards from left to
right, bottom to top. The first two buttons are fixed as intercom buttons Intercom 1 and Intercom 2.
·
For systems running in PBX system mode, the programmable buttons are numbered from 01 upwards from left to
right, top to bottom. The first three buttons are fixed as call appearance buttons.
Key System Mode
05
06
07
08
01
02
03
04
PBX System Mode
01
02
03
04
05
06
07
08

Phone Based Administration Page 16
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
1.3.3 1416
This type of phone can be used for system, centralized and personal administration functions covered by this document.
For system and centralized administration, the phone must be connected to one of the first two extension ports on the
system.
The order of button numbering depends on the mode in which the system is running.
·
For systems running in key system mode, the programmable buttons are numbered from 01 upwards from bottom
to top. The first two buttons are fixed as intercom buttons Intercom 1 and Intercom 2.
·
For systems running in PBX system mode, the programmable buttons are numbered from 01 upwards top to
bottom. The first three buttons are fixed as call appearance buttons.
Additional buttons can be added by the addition of up to 3 DBM32 button modules, each module providing 32
programmable buttons. On the button modules, buttons are numbered from top down or bottom up depending on the
system mode and then left to right.

Phone Based Administration Page 17
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Overview: DS Phones
1.3.4 9504
This type of phone can be used for system, centralized and personal administration functions covered by this document.
For system and centralized administration, the phone must be connected to one of the first two extension ports on the
system.
The programmable buttons are arranged in 3 pages of 4 to match the 4 physical buttons. The buttons are numbered from
top-down, left to right on each page. The left arrow and right arrow buttons are used to switch between pages during
normal operation.
Page 1
Page 2
01
03
02
04
05
07
06
08
The button numbering order on these phones does not depend on the system mode. However, the default button usage is
affected by the system mode.
·
For systems running in key system mode, the first two programmable buttons, 01 and 02, are fixed as Intercom
1and Intercom 2 buttons.
·
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons.

Phone Based Administration Page 18
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
1.3.5 9508
This type of phone can be used for system, centralized and personal administration functions covered by this document.
For system and centralized administration, the phone must be connected to one of the first two extension ports on the
system.
The programmable buttons are arranged in 3 pages of 8 to match the 8 physical buttons. The buttons are numbered from
top-down, left to right on each page. The left arrow and right arrow buttons are used to switch between pages during
normal operation.
Page 1
Page 2
Page 3
01
05
02
06
03
07
04
08
09
13
10
14
11
15
12
16
17
21
18
22
19
23
20
24
The button numbering order on these phones does not depend on the system mode. However, the default button usage is
affected by the system mode.
·
For systems running in key system mode, the first two programmable buttons, 01 and 02, are fixed as Intercom
1and Intercom 2 buttons.
·
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons.

Phone Based Administration Page 19
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
Overview: DS Phones
1.3.6 Administration Menus
The following diagrams summarize the Admin menu options provided phones that use DS ports (1400 Series and 9500
Series). The phones supported for phone base administration are the 1408, 1416, 9504 and 9508.
These phones can still, after having selected a function, move between functions using the appropriate # codes .
1.3.6.1 System Administration Menu
The System Administration menu is only shown on the first two extensions in the system.
There are some programming functions that do not appear in the menu. Instead they are accessed by dialing the
appropriate # code after having accessed the menu by pressing Admin | System Administration. Refer to the
Programming Functions .
The Groups | Operator Group option is only available on systems running in PBX system mode.
10
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Phone Based Administration Page 20
- Issue 6a (Thursday, February 22, 2018)IP Office Basic Edition
1.3.6.2 Admin2 Administration Menu
The Admin2 menu is only shown on the first two extensions in the system.
The System Mode option is used to select whether the system runs in either key or PBX system mode. The additional
options are only available when the system is running in PBX system mode and are used to configure the outgoing call
routing for the system when a user dials after going off hook.
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