Planet VIP-6040PT User manual

Gigabit Color LCD HD
PoE IP Phone (4-Line)
VIP-6040PT

Gigabit Color LCD HD PoE IP Phone (4-Line)
VIP-6040PT
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Copyright
Copyright (C) 2014 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET
Technology, This User’s Manual contains proprietary information protected by copyright, and
this User’s Manual and all accompanying hardware, software, and documentation are
copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced
to any electronic medium or machine-readable form by any means by electronic or
mechanical including photocopying, recording, or information storage and retrieval systems,
for any purpose other than the purchaser's personal use, and without the prior written
permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments
and applications, and makes no warranty and representation, either implied or expressed,
with respect to the quality, performance, merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET
disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent
a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies
that may be contained in this User’s Manual. PLANET makes no commitment to update or
keep current the information in this User’s Manual, and reserves the right to make
improvements to this User’s Manual and/or to the products described in this User’s Manual, at
any time without notice.
If user finds information in this manual that is incorrect, misleading, or incomplete, we would
appreciate user comments and suggestions.
CE mark Warning
As this is a class B device, in a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
Energy Saving Note of the Device
This power required device does not support standby mode operation. For energy saving,

Gigabit Color LCD HD PoE IP Phone (4-Line)
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please remove the DC-plug or push the hardware Power Switch to OFF position to disconnect
the device from the power circuit.
Without removing the DC-plug or switching off the device, the device will still consume power
from the power circuit. In view of Saving the Energy and reducing the unnecessary power
consumption, it is strongly suggested to switch off or remove the DC-plug from the device if
this device is not intended to be active.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment, end
users of electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to
numerous hardware and software products by their trade names. In most, if not all cases,
their respective companies claim these designations as trademarks or registered trademarks.
Revision
User’s Manual of PLANET SIP PoE IP Phone
Model: VIP-6040PT
Rev: 1.0 (2014, July)
Part No. EM-VIP-6040PT_v1.0

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Table of Contents
1INTRODUCTION......................................................................................................................7
1.1 FEATURES .............................................................................................................................. 11
1.2 APPLICATION ......................................................................................................................... 13
1.3 PRODUCT SPECIFICATIONS .................................................................................................. 13
1.4 PHYSICAL SPECIFICATIONS AND PACKAGING ...................................................................... 16
1.5 KEYPAD .................................................................................................................................. 16
1.6 DEFAULT SETTING................................................................................................................. 22
1.7 ICON PREVIEW ...................................................................................................................... 22
2INITIAL CONNECTION AND LOGIN...........................................................................25
3INITIALIZATION..................................................................................................................28
3.1 POWER ON THE VIP-6040PT............................................................................................. 28
3.2 STATUS .................................................................................................................................. 29
3.3 REGISTRATION ...................................................................................................................... 30
3.4 IDLE SCREEN......................................................................................................................... 32
3.5 LED INSTRUCTION ............................................................................................................... 33
3.5.1 Power Indicator LED .............................................................................................. 33
3.5.2 Line LED:(Line or Memory Key set as Line).................................................. 33
3.5.3 BLF or BLF List Key LED : (Line/Memory Key set as BLF)....................... 33
3.5.4 Shared Line Key LED : (Line/Memory Key set as Shared Line)............ 34
3.5.5 Other Key LEDs........................................................................................................ 34
3.6 CALL TRANSFER INFO KEY INSTRUCTION........................................................................... 34
3.7 USER INTERFACE .................................................................................................................. 36
4BASIC SETTING CONFIGURATION.............................................................................38
4.1 WEB LOGIN ........................................................................................................................... 38
4.2 ADMINISTRATOR PASSWORD ............................................................................................... 39
4.3 BASIC NETWORK SETTING................................................................................................... 40
4.3.1 WAN Port .................................................................................................................... 40
4.3.2 PC Port ........................................................................................................................ 42
4.4 DISPLAY MODE...................................................................................................................... 43
4.5 LANGUAGE ............................................................................................................................. 44
4.6 TIME AND DATE .................................................................................................................... 46
4.7 RING TONE ............................................................................................................................ 49
4.8 FONT SIZE............................................................................................................................. 52
4.9 VOLUME ................................................................................................................................. 54
4.10 WALLPAPER ....................................................................................................................... 55
4.11 SCREEN SAVER ................................................................................................................. 56
5LED STATUS SETTING .......................................................................................................59
5.1 BACKLIGHT ............................................................................................................................ 59

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5.2 CONTACT MANAGEMENT....................................................................................................... 59
5.3 DIRECTORY............................................................................................................................ 59
5.4 REMOTE PHONEBOOK ........................................................................................................... 65
5.5 CALL HISTORY....................................................................................................................... 65
5.6 LDAP PHONEBOOK............................................................................................................... 67
5.7 BROADSOFT PHONEBOOK .................................................................................................... 69
5.8 CALL LOG............................................................................................................................... 70
6OTHER FEATURE SETTINGS...........................................................................................71
6.1 DIAL PLAN ............................................................................................................................. 71
6.2 EMERGENCY CALL ................................................................................................................. 72
6.3 LED STATUS SETTING.......................................................................................................... 73
6.4 ACTION URL ......................................................................................................................... 73
6.5 SOFTKEY LAYOUT .................................................................................................................. 74
6.6 PROGRAMMABLE KEY ............................................................................................................ 75
6.7 EXT.KEY................................................................................................................................76
7BASIC CALL FEATURES.....................................................................................................77
7.1 PLACE A CALL........................................................................................................................ 77
7.2 END A CALL ........................................................................................................................... 77
7.3 REDIAL A CALL...................................................................................................................... 78
7.4 RECEIVE A CALL.................................................................................................................... 78
7.5 INCOMING CALL SHOW MODE............................................................................................. 79
7.6 AUTO ANSWER ...................................................................................................................... 79
7.7 CALL HOLD ............................................................................................................................ 80
7.8 CALL TRANSFER .................................................................................................................... 81
7.9 CALL CONFERENCE ............................................................................................................... 82
7.10 CALL FORWARD................................................................................................................. 83
7.11 CALL RETURN.................................................................................................................... 87
7.12 HIDE CALLER ID............................................................................................................... 88
7.13 REJECT ANONYMOUS ........................................................................................................ 88
7.14 CALL MUTE........................................................................................................................ 90
7.15 DND.................................................................................................................................. 91
7.16 KEY AS SEND ....................................................................................................................91
7.17 NO KEY ENTRY TIMEOUT ................................................................................................. 92
7.18 KEYPAD LOCK.................................................................................................................... 93
7.19 HOT LINE........................................................................................................................... 94
8FUNCTION KEY FEATURES SETTINGS......................................................................96
8.1 LINE ....................................................................................................................................... 96
8.2 SPEED DIAL........................................................................................................................... 96
8.3 BLF........................................................................................................................................ 97
8.4 BLF LIST ............................................................................................................................... 99
8.5 VOICE MESSAGE ................................................................................................................. 100

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8.6 DIRECT PICKUP ................................................................................................................... 101
8.7 GROUP PICKUP.................................................................................................................... 102
8.8 CALL PARK........................................................................................................................... 103
8.9 INTERCOM............................................................................................................................ 104
8.10 DTMF .............................................................................................................................. 105
8.11 PREFIX ............................................................................................................................. 106
8.12 LOCAL GROUP ................................................................................................................. 107
8.13 XML GROUP.................................................................................................................... 108
8.14 LDAP............................................................................................................................... 108
8.15 XML BROWSER............................................................................................................... 109
8.16 BROADSOFT GROUP ....................................................................................................... 110
8.17 CONFERENCE................................................................................................................... 110
8.18 FORWARD ........................................................................................................................ 111
8.19 TRANSFER........................................................................................................................ 111
8.20 HOLD ............................................................................................................................... 112
8.21 GROUP LISTENING.......................................................................................................... 112
8.22 DND................................................................................................................................113
8.23 REDIAL............................................................................................................................. 113
8.24 SMS ................................................................................................................................114
8.24.1 Send SMS ............................................................................................................ 114
8.24.2 Set SMS Memory Key...................................................................................... 114
8.25 RECORD ........................................................................................................................... 115
8.26 URL RECORD .................................................................................................................. 115
8.27 PAGING ............................................................................................................................ 116
8.28 SHARED LINE .................................................................................................................. 116
8.29 PUBLIC HOLD .................................................................................................................. 117
8.30 PRIVATE HOLD ................................................................................................................ 118
9UPGRADE................................................................................................................................119
9.1 FACTORY RESET .................................................................................................................. 119
9.2 PCAP FEATURE..................................................................................................................... 119
9.3 SYSTEM LOG ....................................................................................................................... 120
9.4 UPGRADE ............................................................................................................................. 120
9.5 CONFIGURATION FILE......................................................................................................... 122
10 APPENDIX..........................................................................................................................123
10.1 FREQUENTLY ASKED QUESTIONS LIST ......................................................................... 123

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1Introduction
Cost-effective, High-performance PoE VoIP Phone
To build high-performance VoIP communications at a low cost, PLANET has launched
a new member of its IP Phone family, the VIP-6040PT enterprise-class 4-Line PoE IP
Phone. It complies with IEEE 802.3af PoE interface for flexible deployment. The
VIP-6040PT makes it simple for the enterprise featuring voice and data system or
expanding voice system to new locations. It helps the company to save money on
long-distance calls; for example, the remote workers can dial in through a Unified
VoIP Communication System just like an extension call but no long-distance call
charge would occur. The VIP-6040PT also allows call to be transferred to anyone at
any location within the voice system, which enables the enterprise to communicate
more effectively and is helpful to streamline business processes.

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Color Screen
The VIP-6040PT is an innovative enterprise-level Color IP Phone, through which
user can use photo caller ID function (upload photo of an extension user) to easily
identify the user. Its sleep mode can auto-switch the photo the user wants , making
the communication between the users colorful.
High-quality HD VoIP Voice
The VIP-6040PT delivers HD voice where both hardware and software HD functions
(G.722. HD Codec, HD speaker) are supported, and its HD handset is the
next-generation of voice quality for telephony audio, making the quality of voice
better than that (toll quality) of the standard digital telephony and even close to that
of a room conversation. HD voice is transmitted in the audio frequency range of
50Hz to 7kHz or higher over telephone lines, resulting in higher quality voice and
clearer communication.

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Standard Compliance
The VIP-6040PT supports Session Initiation Protocol 2.0 (RFC 3261) for easy
integration with general voice over IP system. The VIP-6040PT is able to broadly
interoperate with equipment provided by VoIP infrastructure providers, thus
enabling them to provide their customers with better multi-media exchange
services.
Enhanced, Full-Featured Business IP Phone
The VIP-6040PT is a full-featured enhanced business IP Phone that addresses the
communication needs of the enterprises. It provides 4 voice lines and dual
10/100/1000Mbps Ethernet. Furthermore, the VIP-6040PT delivers user-friendly
design containing a 480 x 320 LCD with color LCD.
The VIP-6040PT supports all kinds of SIP-based phone features including 5-way
conferencing, Transfer (blind/attended), Phonebook , Black list XML , LDAP
Phonebook, Screen Sleep, SMS / Voicemail / Message Waiting, Ring Tone Selection/
Import / Delete, STUN , UPnP and SNMP, among others. Besides office use, the
VIP-6040PT is also the ideal solution for VoIP service offered by Internet Telephony
Service Provider (ITSP).

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Secure, High-quality VoIP Communication
The VIP-6040PT can effortlessly deliver secured toll voice quality by utilizing
cutting-edge 802.1pq QoS (Quality of Service) and 802.1pq VLAN tagging. Using
voice and data VLAN can easily separate the data and voice, thus maintaining the
best quality.
Professional Application
The VIP-6040PT supports Busy Lamp Field (BLF) function that, via the lights on the
phone, enables users to easily identify the status of other phones which are
connected to the same IP PBX, such as busy, idle, ringing, etc. The connected IP PBX
must also support BLF feature. The BLF function is helpful for a receptionist on the
front desk to route all incoming calls smoothly.

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1.1 Features
¾Highlights
Dual 10/100/1000 Gigabit Ethernet
Supports SIP 2.0 (RFC3261)
5-way Conferencing
IEEE 802.3af Power over Ethernet compliant
Color screen and sleep mode
Supports HD voice
Supports Bridged Line Appearance (BLA) and Busy Lamp Field (BLF)
Supports 6 extension consoles; max. 240 definable keys
Phonebook / Black list XML /LDAP Phonebook
VLAN QoS (802.1pq)
TR069 / SNMP
Multiple Languages
¾Voice Features
HD wideband codec: G.722. HD Codec, HD speaker, HD handset
Full-duplex speakerphone with AEC
G.711u/a-law, G.723.1, G.726, G.729A/B.
DTMF (In-Band, RFC2833, SIP Info)
Acoustic Echo Cancelation (AEC), Acoustic Gain Control (AGC)
Voice Activity Detection (VAD), Comfort Noise insertion
¾Security Features
HTTPS Server/Client
Transport Layer Security (TLS)
SRTP (RFC3711), SIPS
VLAN QoS (802.1pq)
¾Telephone Features
TCP, UDP, ICMP, RARP, ARP, DNS, NTP,SNTP, STUN, UPnP, SNMP
4 VoIP Accounts
Menu-driven user interface, XML Idle Screen, Theme,
Screen Sleep
Call hold, Call waiting, Call forward, Call return,
Redial, Call transfer
Caller ID display, DND, Auto-answer

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5-way Conferencing
Mute, Speed dial, SMS, Voicemail, Message Waiting
Indication (MWI) LED, Call history
BLF / BLA
Tone scheme, Volume control
Ring tone selection/Import/Delete
Broad and Deep Interoperability
Soft keys programmable
Phonebook, Black list XML / LDAP Phonebook
¾Network Protocols
TCP, UDP, ICMP, RARP, ARP, DNS, NTP,SNTP, STUN, UPnP, SNMP
Static / DHCP / PPPoE
TFTP / DHCP / PPPoE client
Telnet / HTTP/ HTTPS server
¾Maintenance and Management
Auto-provision via FTP/TFTP/HTTP/HTTPS
Upgrade via Browser/Phone/Auto-provision
TR069

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1.2 Application
Enterprise IP PBX Deployment of VIP-6040PT
1.3 Product Specifications
Product VIP-6040PT
Hardware
Lines (Direct Numbers) Gigabit Color LCD HD PoE IP Phone (4-Line)
Display 3.5" TFT-LCD, 480 x 320 pixel, 262K colors
Feature Keys Keys: 47 keys including 14 programmable keys
Network Interfaces 2 x 10/100/1000Base-T RJ-45
Auto Negotiation, Auto MDI,
Network-port with 802.3af PoE support
Handset: 1 RJ9 (4P4C)
Headphone: 1 RJ9 (4P4C)

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Protocols and Standard
Data Networking
MAC Address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol UDP (RFC 768)
Real-time Protocol RTP (RFC 1889, 1890)
Real-time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475)
Type of service (ToS) (RFC 791, 1349)
VLAN tagging 802.1p Layer 2 quality of service (QoS)
Simple Network Time Protocol (SNTP) (RFC 2030)
Backward compatible with RFC 2543
Session Timer (RFC 4028)
SDP (RFC 2327)
NAPTR for SIP URI Lookup (RFC 2915)
Voice Gateway
SIPv2,
SDP (RFC 2327), RTP (RFC 1889,1890), RTCP
RFC 2833 X-NSE Tone Events for SIP/RTP, AVT Tone
Events for SIP/RTP
Function
Voice Codec HD wideband codec: G.722. HD Codec, HD speaker, HD handset
Full-duplex speakerphone with AEC
G.711u/a-law, G.723.1, G.726, G.729A/B.
DTMF (In-Band, RFC2833, SIP Info)
Acoustic Echo Cancelation (AEC)
Acoustic Gain Control (AGC)
Voice Activity Detection (VAD)
Comfort Noise insertion
Security HTTPS Server / Client
Transport Layer Security (TLS)
SRTP (RFC3711), SIPS
VLAN QoS (802.1pq)

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Telephone Features 4 VoIP Accounts
Menu-driven user interface, XML Idle Screen, Theme,
Screen Sleep
Call hold, Call waiting, Call forward, Call return,
Redial, Call transfer
Caller ID display, DND, Auto-answer, 5-way Conferencing
Mute, Speed dial, SMS, Voicemail, Message Waiting
Indication (MWI) LED, Call history
BLF / BLA
Tone scheme, Volume control
Ring tone selection / Import / Delete
Broad and Deep Interoperability
Soft keys programmable
Phonebook, Black list XML/LDAP Phonebook
Network Protocol TCP, UDP, ICMP, RARP, ARP, DNS, NTP,SNTP, STUN, UPnP, SNMP
Static / DHCP / PPPoE
TFTP / DHCP / PPPoE client
Telnet / HTTP / HTTPS server
Management Auto-provision via FTP / TFTP / HTTP / HTTPS
Upgrade via Browser / Phone / Auto-provision
TR069
Environments
Power Requirements 5V DC, 1.2 A
IEEE 802.3af Power over Ethernet
Operating Temperature -10 ~ 50 degrees C
Operating Humidity 10 ~ 95% (non-condensing)
Weight 980 g
Dimensions (W x D x H) 268.5 x 240 x 40 mm
Emission CE, FCC
Connectors
Two 10/100/1000BASE-T RJ-45 Ethernet ports
Handset: RJ-9 connector
Headphone: RJ-9 connector
RJ-11 ext. connector (future feature)
DC power jack
Built-in speakerphone and microphone

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1.4 Physical specifications and packaging
Physical Specifications
¾Dimensions
Dimensions (W x D x H) 268.5 x 240 x 40 mm
Net Weight 980g (without package)
BASIC PACKAGING
SIP IP Phone Unit
Quick Installation Guide
RJ-45 Cable x 1
Stand x 1
Power Adapter
1.5 Keypad
¾Keypad, LED and function key definitions

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¾Keypad Description
LCD Screen To show all the information about the date & time,
accounts, soft keys, messages, calls, etc.
Power Indicator LED To indicate the power status
Line Keys
The phone supports up to 4 accounts
1. Steady green: idle interface, during a call
2. Blinking red: an incoming call
Soft Keys Labels automatically to identity their context-sensitive
features.
1. OK.
Up arrow key: To selectively move up
Right arrow key: To selectively move right
Left arrow key: To selectively move left
Down arrow key: To selectively move down
Navigation Keys
1. To return to idle screen.
2. To cancel the information or call on the
screen.
Mute Key
1. To mute the voice during the call (green
light).
2. To un-mute the call.
Conference To place a conference call
Memory Keys
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold
13. Conference

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14. DND
15. Redial
16. Transfer
17. SMS
18. Hot-desking
19. Call Return
20. Paging
21. Record
22. Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinking green: Ring Back
Blinking red: An Incoming Call
Steady orange: During a Call
Blinking orange: Public Hold
Blinking green: Private Hold
Light Drown: Unregistered
Speaker
Press this button to place a call in hands-free
mode.
Redial
To dial the previous dialed number.
To act as send key.
To decrease the volume.
Volume
To increase the volume.
Hold To hold or to resume a call during a conversation.
Information
To show the account status and some other
relevant information.
Transfer
To transfer a call to a third party.
To enable or disable forward feature during the
idle page.
Alphanumeric Keypad To enter the phone numbers, letters and so on.
Message To indicate the new message, and press to read.
Headset
To indicate that the phone is or not in headset
mode.
Key Name Function Description
LCD Screen To show all the information about the date & time,
accounts, soft keys, messages, calls, etc.
Power Indicator LED To indicate the power status

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Line Keys
The phone supports up to 4 accounts
1. Steady green: idle interface, during a call
2. Blinking red: an incoming call
Soft Keys Labels automatically to identity their context-sensitive
features.
1. OK.
Up arrow key: To selectively move up
Right arrow key: To selectively move right
Left arrow key: To selectively move left
Down arrow key: To selectively move down
Navigation Keys
1. To return to idle screen.
2. To cancel the information or call on the
screen.
Mute Key
1. To mute the voice during the call (green light).
2. To un-mute the call.
Conference To place a conference call
Memory Keys
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold
13. Conference
14. DND
15. Redial
16. Transfer
17. SMS
18. Hot-desking
19. Call Return
20. Paging

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21. Record
22. Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinking green: Ring Back
Blinking red: An Incoming Call
Steady orange: During a call
Blinking orange: Public Hold
Blinking green: Private Hold
Light Drown: Unregistered
Speaker
Press this button to place a call in hands-free
mode.
Redial
To dial the previous dialed number.
To act as send key.
To decrease the volume.
Volume To increase the volume.
Hold To hold or to res ume a cal l durin g a conversat ion.
Information
To show the accounts status and some other
relevant information.
Transfer
To transfer a call to a third party.
To enable or disable forward feature during the
idle page.
Alphanumeric keypad To enter the phone numbers, letters and so on.