Planet VIP-254NT User manual

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SIP IP Phone with PSTN spport
VIP-254NT
User’s manual
Version 1.0

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Copyright
Copyright (C) 2011 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This
User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all
accompanying hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,
or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without
the prior express written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the
part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s
Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and
reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware
and software products by their trade names. In most, if not all cases, their respective companies claim these
designations as trademarks or registered trademarks.

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Revision
User’s Manual for PLANET SIP IP Phone:
Model: VIP-254NT
Rev: 1.0 (2010, December)
Part No. EM-VIP254NTV1.0

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TABLE OF CONTENTS
Chapter 1Introduction........................................................................... 6
Overview............................................................................................................................6
Package Content...............................................................................................................7
Physical Details.................................................................................................................8
Front View and Keypad function................................................................................8
Rear View ...................................................................................................................9
Chapter 2 Preparations & Installation.................................................11
Physical Installation Requirement................................................................................11
Administration Interface ...............................................................................................13
Web configuration access:........................................................................................13
Chapter 3 Network Service Configurations....................................... 14
Configuring and monitoring your IPPhone from web browser................................14
Overview on the web interface of IP Phone.............................................................14
Manipulation of IP Phone via web browser .............................................................14
LAN IP address configuration via web configuration interface...............................15
Chapter 4 VoIP IP Phone Configurations........................................... 17
Information.....................................................................................................................17
Phone Book settings .................................................................................................18
Speed Dial settings ...................................................................................................20
Dial Plan Settings.....................................................................................................21
Call Service Settings.................................................................................................24
General Setting.........................................................................................................25
WAN Settings...........................................................................................................26
DDNS Settings .........................................................................................................27
VLAN Settings.........................................................................................................28
VPN (PPTP & L2TP) Settings .................................................................................29
SNTP Settings...........................................................................................................29
NAT Settings.............................................................................................................30
DMZ Settings ...........................................................................................................31
Virtual Server............................................................................................................31
Service Domain Settings ..........................................................................................32
Codec Settings..........................................................................................................34
Advanced Settings....................................................................................................35
STUN settings ..........................................................................................................36
Auto Configuration Setting ......................................................................................37
Auto Update Setting .................................................................................................38

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Update Firmware......................................................................................................39
Advanced Settings....................................................................................................40
Password Setting ......................................................................................................42
Tone Settings ............................................................................................................43
Restore Default Setting.............................................................................................43
Language Setting......................................................................................................43
Save & Reboot..........................................................................................................44
Logout.......................................................................................................................44
Appendix A Voice communications...............................................................................45
Case 1: Voice communication via SIP IP PBX _IPX-300........................................45
Case 2: Call Forward Feature_IP to IP Forward.......................................................46
Case 3: Call Forward Feature_All to PSTN.............................................................48
Case 4: Call Forward Feature_PSTN to IP Forward................................................49
Case 5: Call Forward Feature_Peer to Peer mode....................................................50
Case 6: Auto Answer Feature_IP to PSTN...............................................................50
Case 7: Auto Answer Feature_PSTN to IP...............................................................52
Appendix B The method of operation guide................................................................55
Call Transfer.............................................................................................................55
3-Way Conference....................................................................................................55
Call Waiting..............................................................................................................55
Switch the Realm (Registration Proxy Server) ........................................................55
Appendix C VIP-254NT Specifications ........................................................................57

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Chapter 1
Introduction
Overview
For a cost-effective and high performance VoIP communications today, PLANET introduces the SIP IP
phone, VIP-254NT to fulfill the VoIP deployment needs from ITSP, enterprises to home use. The built-in
PSTN interface provides user more convenience between IP Phone and PSTN call selections. The
VIP-254NT features high-quality speakerphone technology, and various voice services including an
easy-to-use speaker on / off button and call hold / transfer / 3-way conference buttons.
The VIP-254NT has additional features such as built-in PPPoE / DHCP clients, password-protected
machine management, LCD menu display, speed-dial 3-way conference, hands-free speakerphone,
last number redial, incoming message indicator, and user-intuitive web administration system.
The VIP-254NT is the SIP IP phone featuring self-contained, service-integrated, intelligent phone
features, and powerful voice processing. It can effortlessly deliver toll voice quality equivalent to the
regular SIP protocol connections by utilizing cutting-edge Quality of Service, echo cancellation, comfort
noise generation (CNG) and voice compensation technology. Meanwhile, the dual Ethernet interfaces
on the IP Phone allow users to install in an existing network location without interfering with desktop PC
network connections.
The VIP-254NT is an ideal solution for office / home use as well as installation for Internet Telephony
Service Provider (ITSP). It's the delivery platform for IP voice services that brings benefits from the
VoIP technologies in your daily life.
Product Features
•Simple Installation and administration
Configuration of the IP Phone can be performed in minutes via the LCD menu keypad, or web
interfaces. Using the built-in LCD display, the IP Phone offers user-friendly configuration guidelines,
machine operation status, call status displays, and incoming call identification.
•Feature-rich keypad IP Phone
The IP Phone integrates a high-quality speakerphone with the Call Hold, Forward, Transfer and
Waiting functions and also provides advanced telephone features, such as 3-way conference key,
incoming call history indicator in a much more convenient and functional manner than traditional
telephone sets.
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•Dynamic IP address assignment, and voice communication
The IP Phone can act as a PPPoE/DHCP client, automatically obtaining an IP address for Internet
access.
•Various field applications compliant
The IP Phone is capable of handling peer-to-peer and SIP proxy / IP PBX registration,
authentication to interact with major IP PBX/SIP gateway/IP Phone in the market. The IP Phone
offers the most flexibility and interoperability with PLANET and 3rd party VoIP vendors, allowing the
deployment of both simple and complex VoIP networks such as ITSP, PC-to-Phone/Phone-to-PC
or enterprise VoIP environments.
•Standards compliant
The IP Phone complies with SIP 2.0 (RFC3261), interoperates with 3rd party SIP voice
gateways/terminal/software as well as other PLANET VoIP products. Supported Voice codecs and
VoIP technologies are: G.723, G.729ab, G.711u-law/a-law; Voice Activity Detection (VAD), and the
Confort Noise Generation (CNG).
•Built-in PSTN
The built-in PSTN interface provides user more convenience between IP Phone and PSTN call
selections easily
VoIP Features
•SIP 2.0 (RFC3261) compliant
•Peer-to-Peer / SIP proxy calls
•Voice codec support: G.711, G.723.1, G.726, G.729A, G.729B
•Voice processing: Voice Active Detection, DTMF detection/ generation, G.168 echo cancellation
(16mSec.), Comfort noise generation
•In band and out-of-band DTMF support
Package Content
The contents of your product should contain the following items:
VoIP IP Phone
Power adapter
Quick Installation Guide
User’s Manual CD
RJ-11 cable x 1
RJ-45 cable x 1

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Physical Details
The following figure illustrates the front/rear panel of IP Phone.
Front View and Keypad function
Front Panel of VIP-254NT
Keypad Description
1 LCD Display Menu and all status shall be displayed for users.
2 Menu
To bring out the menu selection while IP Phone is in idle state.
3 OK To be used as confirm configuration or enter sub-menu.
4 Conf
Press this button can make conference function.
5 Book Enter the phone book selection.
6 Up↑/ Down↓To move the sub-menu selection.
7 Vol + / - To adjust the volume.

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8 Left / Right To be used as
9 Call In To check Incoming call
10 Dialed Out
To check dialed call
11 DND Enable/Disable the DND function.
12 FWD
To carry out forward function.
13 Cancel To delete the dialing digit
14 Transfer
To transfer an active call (incoming call answered or outgoing call
accepted) to another devices.
15 Call To sent out the dialing numbers.
16 M1~M5
Users could store their commonly used number in these keys, and
call them as speed dial
17 Line 1 ~ Line 3 To make 3 line accounts dial call by pressing the Line1 ~ Line 3.
18 Hold
To hold the conversation.
19 PSTN / IP To switch between IP and PSTN calls.
20 Redial
Press to dial the last dialed number when the IP Phone is
off-hooked.
21 Hand Free To switch between the usage of the handset and the speaker
devices.
Rear View
Rear Panel of VIP-254NT

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1 DC 7.5~12V DC Power input outlet
2 PC
RJ-45 connector, to maintain the existing network structure,
connected directly to the PC through straight CAT-5 cable
3 LAN RJ-45 connector, for Internet access, connected directly to
Switch/Hub through straight CAT-5 cable.
4 PSTN
FXO interface, for connect with PSTN line. Press PSTN/IP button
to switch to PSTN mode.
L Note
Use only the power adapter shipped with the unit to ensure
correct functionality