Avaya J100 Series User manual

Avaya J100 Series IP Phones
Partner configuration guide for Asterisk
April 2019
DocumentVersion1.0

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Contents
Introduction to J100 Series IP Phones ..........................................................................................................4
Supported models.....................................................................................................................................4
Deployment ..................................................................................................................................................4
Avaya J100 IP Phones with Device Enrolment Service (DES) .................................................................... 4
Avaya J100 IP Phones with a custom Provisioning Server ........................................................................ 4
Avaya J100 IP Phones with Asterisk server...............................................................................................4
Provisioning server........................................................................................................................................ 5
Files on the Provisioning Server....................................................................................................................5
Phone configuration .....................................................................................................................................5
Centralized configuration.......................................................................................................................... 5
System Level Configuration ......................................................................................................................6
1.1.1 Configure Network Settings .................................................................................................. 6
1.1.2 Configure SIP Interface Settings............................................................................................6
1.1.3 Configure Service Settings ....................................................................................................7
1.1.4 Configure J100 Settings file................................................................................................... 7
1.2 SIP Feature Configuration .............................................................................................................8
1.2.1 Registration...........................................................................................................................8
1.2.2 SRTP.....................................................................................................................................10
1.2.3 Transfer ...............................................................................................................................10
1.2.4 Conference..........................................................................................................................10
1.2.5 DND .....................................................................................................................................12
1.2.6 Call forward.........................................................................................................................13
1.2.7 MWI..................................................................................................................................... 15
1.2.8 DTMF...................................................................................................................................17
1.2.9 Emergency call ....................................................................................................................17
1.2.10 Call pickup ...........................................................................................................................18
1.2.11 Call park/ unpark.................................................................................................................19
1.2.12 Automatic redial/call back ..................................................................................................20
1.2.13 Anonymous call...................................................................................................................21
1.2.14 Busy Lamp Field Configuration ...........................................................................................22
1.2.15 Feature Key Synchronization Configuration .......................................................................22
1.2.16 Emergency Call Configuration............................................................................................. 22

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1.2.17 User Service Configuration .................................................................................................22
1.2.18 Directory Configuration ......................................................................................................22
1.2.19 Call Logs Configuration .......................................................................................................22
1.2.20 Visual Voice Mail Configuration..........................................................................................23

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Introduction to J100 Series IP Phones
Avaya J100 Series IP Phones provide a range of applications and features for unified communications.
The phones leverage the enterprise IP network and eliminate the need of a separate voice network. The
phones offer superior audio quality with the amplified handsets and customization with low power
requirements in a Session Initiation Protocol (SIP) environment.
The phones can be configured
Supported models
Deployment
Avaya J100 IP Phones with Device Enrolment Service (DES)
To ease deployment and to be able to plug in the phone right out of the box and have the phone
automatically configure and login it is recommended to use the Device Enrolment Service (DES).
DES allows the phone to be automatically pointed to the appropriate Provisioning Server (either
custom provisioning server (below) or Asterisk server. To use this service, you must have an
account on DES. Please see “Installing and Administering Avaya J100 series IP Phone in third-
party call control setup” for more information on the DES. Alternatively, the phone can be
pointed to the Provisioning Server via DHCP.
Avaya J100 IP Phones with a custom Provisioning Server
You can configure a custom Provisioning Server and use it to provide the configuration files to
the phones. The provisioning server hosts the J100Supgrade.txt file, the
J100settings.txt file as well as other configuration files (e.g. language, images,
certificates) needed to get the phone configured and connected to the network.
Avaya J100 IP Phones with Asterisk server
With Asterisk server, you can automatically create the appropriate device (J100settings.txt) and
user (<MACaddress>.txtspecific configuration files from the management system on the Asterisk
Provisioning Server. In this configuration, the phone does not require a custom Provisioning
Server and connects to the Asterisk Provisioning Server instead. For more information
specifically related to the Asterisk Provisioning service please see the Asterisk support portal
https://wiki.asterisk.org/wiki/display/AST/Home.

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Provisioning server
The Provisioning Server is an HTTP or an HTTPS server that hosts the phone firmware and configuration
files.
Files on the Provisioning Server
File name
Content
J100Supgrade.txt
Contains pointers to the firmware and upgrade files
J100setting.txt
Contains the configurable parameters that apply to all devices in
a given deployment
<MACaddress>.txt
Contains configurable parameters that apply to an individual
device in a deployment (typically the username, extension and
password)
Resource files
e.g. languages, background and screen saver images, ringtones,
trust certificate files,
Phone configuration
You can configure Avaya J100 Series IP Phones to work in the Asterisk environment in the following
ways:
•Centralized configuration using file server
•Configuration through the web interface
Please see “Installing and Administering Avaya J100 series IP Phone in third-party call control setup” for
more information on the Configuration through the web interface.
Centralized configuration
You can bulk configure Avaya J100 Series IP Phones by using the 46xxsettings file. The phone can access
the settings file via HTTP and HTTPS.
The following configuration files must be available on the file server configured for the devices.
Avaya J100 Configuration Files
Level
Description
J100Supgrade.txt
System
Contains the device firmware load.
46xxsettings.txt
System
Contains configurable parameters that
apply to all devices in a given
deployment.
<MACaddress>.txt
Subscriber
Contains configurable parameters that
apply to an individual device in a
deployment

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System Level Configuration
This section describes system-wide configuration items in the file that are
generally required for each Avaya J129 IP Phone to work with. Subscriber-specific settings are described
in the next section. For parameter description, see the Installing and Administering Avaya J129 IP Phone
in third-party call control setup for J129.
1.1.1 Configure Network Settings
Step
Command
Step 1
SET ENABLE_UDP_TRANSPORT 1
Step 2
SET DNSSRVR “8.8.8.8”
Step 3
SET DOMAIN “”
Step 4
SET SNTPSRVR pool.ntp.org
Step 5
SET SNTP_SYNC_INTERVAL 144000
1.1.2 Configure SIP Interface Settings
Step
Command
Step 1
SET SIPDOMAIN "opensip.com"
Step 2
SET SIP_CONTROLLER_LIST 10.133.131.189:5061:transport=tls (udp or
tcp using port 5060)
Step 3
SET ENABLE_G711A 1
Step 4
SET ENABLE_G711U 1
Step 5
SET ENABLE_G722 1
Step 6
SET ENABLE_G726 0
Step 7
SET G726_PAYLOAD_TYPE 110
Step 8
SET ENABLE_G729 1
Step 9
SET ENABLE_OPUS 0
Step 10
SET SEND_DTMF_TYPE 2
Step 11
SET DTMF_PAYLOAD_TYPE 120
Step 12
SET 100REL_SUPPORT 1
Step 13
SET PLAY_TONE_UNTIL_RTP 1
Step 14
SET SYMMETRIC_RTP 1
Step 15
SET REGISTERWAIT 1200
Step 16
SET WAIT_FOR_UNREGISTRATION_TIMER 32
Step 17
SET WAIT_FOR_INVITE_RESPONSE_TIMEOUT 60
Step 18
SET FAILED_SESSION_REMOVAL_TIMER 30
Step 19
SET TCP_KEEP_ALIVE_STATUS 1
Step 20
SET TCP_KEEP_ALIVE_TIME 60
Step 21
SET TCP_KEEP_ALIVE_INTERVAL 10

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Step 22
SET SIP_TIMER_T1 500
Step 23
SET SIP_TIMER_T2 4000
Step 24
SET SIP_TIMER_T4 5000
Step 25
SET ENABLE_SIP_USER_ID 1
Step 26
SET SIMULTANEOUS_REGISTRATIONS 1
Step 27
SET LOCALLY_ENFORCE_PRIVACY_HEADER 1
Step 28
SET ENABLE_STRICT_USER_VALIDATION 0
1.1.3 Configure Service Settings
Step
Command
Step 1
SET DIALPLAN [23]xxxx|91xxxxxxxxxx|9[2-9]xxxxxxxxx|7xxx
Step 2
SET NO_DIGITS_TIMEOUT 20
Step 3
SET INTER_DIGIT_TIMEOUT 5
Step 4
SET CALLFWDSTAT 7
Step 5
SET CALLFWDDELAY 1
Step 6
SET ENABLE_DND 1
Step 7
SET ENABLE_DND_PRIORITY_OVER_CFU_CFB 0
Step 8
SET ENABLE_AUTO_ANSWER_SUPPORT 1
Step 9
SET AUTO_ANSWER_MUTE_ENABLE 1
Step 10
SET HOLD_REMINDER_TIMER 0
Step 11
SET CONFERENCE_FACTORY_URI "[email protected]"
Step 12
SET SIPCONFERENCECONTINUE 0
Step 13
SET PSTN_VM_NUM "*62"
Step 14
SET SUBSCRIBE_LIST_NON_AVAYA "message-summary"
Step 15
SET RINGTONESTYLE 0
1.1.4 Configure J100 Settings file
Step
Command
Step 1
SET ENABLE_AVAYA_ENVIRONMENT 0
Step 2
SET DISCOVER_AVAYA_ENVIRONMENT 0
Step 3
SET ENABLE_IPOFFICE 0
Step 4
SET ENABLE_3PCC_ENVIRONMENT 1
Step 5
SET 3PCC_SERVER_MODE 0
Step 6
SET SIPDOMAIN "opensip.com"
Step 7
SET SIP_CONTROLLER_LIST 10.133.131.189:5061;transport=tls (tcp or
udp using port 5060)
Step 8
SET TRUSTCERTS SystemManagerCA.cacert.pem

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1.2 SIP Feature Configuration
This section provides configuration instructions for SIP features supported by the phone.
1.2.1 Registration
TLS configuration in Asterisk server
Create any CA (e.g. SMGR CA) signed certificate and import it to Asterisk.
Step 1: Go to Admin > Certificate Management > Upload Certificate
Step 2: Go to Settings > Asterisk SIP Settings

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1.2.2 SRTP
Configure J100 Settings file
Step
Command
Step 1
SET ENCRYPT_SRTCP 1
Step 2
SET MEDIAENCRYPTION 1
In Asterisk server
Step 1: Go to Applications > Extensions > Edit <extension> > Advanced
Note: Asterisk supports only MEDIAENCRYPTION 1 (aescm128-hmac80)
1.2.3 Transfer
Attended transfer and blind transfer is supported in J100 Series IP Phones.
1.2.4 Conference
Local conference
Local conference is supported in J100 Series IP Phones (without CONFERENCE_FACTORY_URI setting)
Meet me conference
Configure Meet me conference on Asterisk as below:
Step 1: Go to Applications > Conferences > Add

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Ad-hoc conference
Configure J100 Settings file
Step
Command
Step 1
SET CONFERENCE_FACTORY_URI [email protected]
In Asterisk server
Go to Applications > Conferences > Add

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Notes: Ad-hoc conference only works with CHAN_SIP extension with J100
1.2.5 DND
Local DND
Configure J100 Settings file
Step
Command
Step 1
SET ENABLE_DND 1

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Asterisk DND
Configure DND on UCP (User Control Panel) http://10.133.131.189/ucp/ (login with user /pass in
Admin > User Management)
Use FAC code
1.2.6 Call forward
Local call forward
Configure J100 Settings file
Step
Command
Step 1
SET CALLFWDSTAT 7
Asterisk call forward
Configure call forward on UCP (User Control Panel)
http://10.133.131.189/ucp/ (login with user /pass in Admin > User Management)

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Use FAC code
1.2.7 MWI
Configure J100 Settings file
Step
Command
Step 1
SET PSTN_VM_NUM *98
Step 2
SET SUBSCRIBE_LIST_NON_AVAYA message-summary
Configure voice mail and MWI subscription type in Asterisk server
Step 1: Go to Applications > Extensions > Edit <extension> > Voicemail

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Step 2: Go to Applications > Extensions > Edit <extension> > Advanced

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1.2.8 DTMF
Configure J100 Settings file
Step
Command
Step 1
SET SEND_DTMF_TYPE 1 (1:in-band, 2: out of band)
Configure DTMF in-band or out of band (RFC 4733 replaced for RFC 2833) in Asterisk server
Step 1: Go to Applications > Extensions > Edit <extension> > Advanced
Note: DTMF in-band only works with codec G.711A and G.711U
1.2.9 Emergency call
Configure J100 Settings file
Step
Command
Step 1
SET PHNEMERGNUM 999
Step 2
SET ENABLE_SHOW_EMERG_SK 2
Step 3
SET ENABLE_SHOW_EMERG_SK_UNREG 2

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1.2.10 Call pickup
Configure Ring groups
Step 1: Go to Applications > Ring Groups > Add Ring Groups
Step 2: Go to Applications > Extension > Edit <extension> > Advanced
Call pick up in the same group
User can pick up a call for others in the same group using pick up group FAC: *8

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Directed call pick up
User can pick up a call for any user (not in the same group) using directed pick up FAC: **
1.2.11 Call park/ unpark
Configure park lot extension
Step 1: Configure park lot extension
Call scenario: To park a call: A and B are in active call, A attended transfer a call to park FAC (*88)
and park lot extension (500), the call will be parked in extension 501

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Phone C unparks a call by dialing 501 or unpark FAC + extension (*85501)
1.2.12 Automatic redial/call back
Configure call back
Step 1: Configure call back
Configure call back for extension (4001)
Step 2: Go to Applications > Extensions > Edit <extension> > Advanced