Avaya one-X 9608G User manual

AVAyA
Avaya one-X™
Deskphone
H.323 9608/9611G
Quick
Reference
USB Port (9611 only)
>A— Message WnilmgIndicator
Prompt
Line
Sollkey
Labels
Softkeys
Get
Messages
Navigation Arrows
Access
Phone
screen
Access
Contacts
Access
Call History
Access
Avaya
Menu
Volume
Speaker
On/Off
Headset
On/Off

Scrolling and navigation
Anavigationiconappears in the phone display to indicate that you can scrollto more options or
information. Use the rightand leftnavigation arrows to go to other screens when the paging icon
(left- and right-facing arrows) displayson the Title Line orto movethe cursor right or left when
entering text.
Thesoftkeylabels will change according tothe optionsavailablefortheselected line.TheOKbutton
is a shortcut for the default action. For example, when you select an entry in your contacts list,
pressing the OK button places a call to that person.
Avaya Menu
Youcan use the Avaya Menu to adjust and customize options and settings for your telephone,
access additional Web-based applications, get information about your phone and network settings,
and logout. When you press the Home button, you see one ofthe following menus, depending on
how youradministratorhas set up yoursystem and on the applications available to you:
Sample Menu 1
Sample Menu 2
>
Options & Settings
> Your 1st Web Application
> Browser
> Phone Settings
> Network Information
> Log Out
> Guest Login
> About Avaya one-X
> Log Out
> My Pictures
> About Avaya one-X
Options&Settings or Phone Settings, ifyourmenu iscustomized,lets youchange yourcallsettings,
personalize buttonlabels,adjust brightnessand contrast, select your
ringing pattern,and more.See
Options & Settings for more information.
The Browser menu contains additional web-based applications. (If no web applications are
available for your phone, the Browser menu is not shown.)
NetworkInformation shows a summary of network-related parameters foryour phone and provides
diagnosticinformation. See Viewing Network Information forinformation. Ifyouradministratorhas
set up Web applications, this option appears under the Phone Settings menu instead.
About Avaya one-X provides the release number of your telephone software.
Guest Loginlets you log in to a phone to which you are not normallyassigned, to
access yourown
contacts and features.
LogOutlets you sign offthe phone, to protect yoursettings or to allowanother user to log in.Log
outdoes not displayunless yourphone (and any associated button module)is inan idlestate.
MyPictures lets youuse pictures
from a USBdevice as yourtelephone Screensaver, butis only
available on those deskphones with a USB interface.
Answering and making a call
Answering a call
Answer an incoming call in one of the following ways:
• Ifyou are not on another call, liftthe handset, or press Speaker to answer using the
speakerphone, or press
Headset to answer using the headset.
•Ifyouare on another calland the telephone does not automaticallydisplaythe incoming call,
from the Phone screen scroll to the line with the incoming call and press Answer or OK. If
you are on another call and the telephone does automatically display the incoming call, you
can press Ans Hold to automatically put the first call on Hold when you answer the new call.
Alternately, you can
press Ans Drop to automatically drop the first call when you answer the
new call.
Making a call
1. Lift the handset, or press Speaker or Headset (ifapplicable) or a line button for an available
line.
2. Dial the number you want to call.
Making a call using edit dialing
Editdialing works just like making a call on your cell phone - just start entering the number without
hearing a dial tone. Using the Bksp softkey, you can backspace to"edit"the number before actually
dialing it.
Putting a call on hold
1. Press Phone to view the main Phone screen, if necessary.
2. Ifyou are not active on the line you want to put on hold,select that line.
3. Press Hold.
4. Press Resume or the line button of the held call to retrieve the call.
Transferring a call
1. From the Phone screen, ifthe call to be transferred is not already active (highlighted), select
the line on which the call to be transferred appears.
2. Press Transfer.
3. Dialthe telephone number, or call the person from the Contacts list, or call the person from
the History list.
4. If unattended transfers have been administered, you can hang up now ifyou do not want to
announce the call. Otherwise, press Complete or OK
Conference calls
Setting up a conference call
1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from
the History list.
4. When the person answers, press Join or OK to add the person to the existing call.
5.
Press Add and repeat these steps to add another person to the conference call.
6.
Press Drop at any time to drop the last person added to the conference call.
Adding a person on hold to a conference call
1. From the Phone screen, select your active call.
2. Press Conf, or Add ifyou are already in a conference.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.
Dropping a person from a conference call
1. From the Phone screen, select your active call.
2. Press Details.
3. Select the person you want to drop.
4. Press Drop.

About Features
Your administrator mayalso placeselected features on softkeys on thecallappearance (Phone)
screen. For more information about what features and options are available for your extension,
contact your system administrator.
Accessing the Features menu
1. From the Phone screen, scroll right to access the Features menu.
2. Scroll down to
see the features that have been administered for your extension.
Send All Calls
1. From the Phone screen, scroll right to access the Features menu.
2. Select SendAIICalls.
3. Press Select or OKto turn Send All Calls on or off.
Contacts
O Note:
If you presstheContacts button and nothing happens, your system administrator has disabled
the button and its functionality.
Searching for a contact
1. Press Contacts.
2. Usingthe dialpad, start typing the name forwhichyou wantto search.
3. Press Callto callthe person or press More then Edit to edit contact information.
Calling a person from the contacts list
1. Press the Contacts button.
2. Select the person or primary number you want to call.
3. Locate the contact you want by starting to type the person's name as itis listed.
4. Press Call or OK.
Adding a new contact
1. Press Contacts.
2. Press New ifthis is yourfirstcontact listentry,or press Morethen New ifyou already have
entries in your contact list.
3. Enter the name using the dialpad.
4. Select the next field.
5. Enterthe telephone number and press Primary ifapplicable.
6. Select the next field.
7. Select the type of number entered (general.work, mobile, home).
8. If you haveanother number for this contact, scroll down andrepeatSteps 5-7.
9. Press Save or OK.
Editing a contact
1. Press Contacts.
2. Search for and select the contact you want to edit.
3. Press More > Edit.
4. Choose the field you want to edit.
5. Use the dialpad and softkeys to make changes to the contact information.
6. Press Save or OK.
Call History
Calling a person from call history
1. Press the History button.
2. Scrollto the leftor righttoviewa separate listofall,un-answered, answered, oroutgoingcalls.
3. Scroll up or down to select the person or number you want to call.
4. Select the person or number you want to call.
5. Press the Call softkey or the OK button.
Adding an entry from the call history to your contacts list
1. Press History.
2. Select the number you want to add to your Contacts list.
3. Press +Contact.
4. Edit the name and telephone number, if necessary.
5. Press Save.
Changing the display language
1. Press Home.
2. Select Options &Settings or Phone Settings.
3. Press Select or OK.
4. Select Screen & Sound Options.
5. Press Select or OK.
6. Select Language....
7. Select a display language.
8. Press Select or OK.
9. Press Yes to confirm the selected language.
Using USB Flash Drives with your phone
Subject to youradministrator's permission, ifyourtelephone has a USB interfaceand you have a
USB (Universal SerialBus)flash drive (also called a thumb drive or memory stick), youcan log into
yourphone from anywhereinthe world, addcontactstoyourContactslist from an E-mail orotherPC
software program,and display pictures from the device on yourphone as a screensaver. You can
also copy yourcontact list
from yourphone to a USBflash drive, replace the contents of your
phone'scurrentcontactlist with those on the USB flash drive, or temporarily use the flash drive's
contacts instead of your phone's contact list.
O Note:
USB Login: Ifyouhave automatic USB login capability, the onlyContacts youcan see are those
on the USB device itself. Note that when you use the USB login, the Log Out menu option is
not availableto you;the onlywayyou can log your phone out is by removing the USB device.
For more information
Go to www.avaya.com/supportfor latestsupportinformation, including the user guide, administrator
guide, installation and maintenanceguide, interactive document, and software downloads.
16-603598
Issue 1
August 2010