Avermedia EH1000H-4 Nano User manual

Jan. 2011

FCC NOTICE (Class A)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such equipment should not
be restricted in its sale but the following warning shall be included in the instructions for use:
Warning -This is a class Aproduct. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
European Community Compliance Statement (Class A)
This product is herewith confirmed to comply with the requirements set out in the Council Directives on the Approximation of
the laws of the Member States relating to Electromagnetic Compatibility Directive 2004/108/EEC.
Warning - This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures to correct this interference.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality,
performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully
checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject
to change without notice.
In no event will AVerMedia be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to
use this product or documentation, even if advised of the possibility of such damages.
TRADEMARKS
“AVer” and “AVerDigi”are trademarks owned by AVerMedia Information Inc. "AVerMedia" is a trademark (or registered trademark) of
AVerMedia Technologies, Inc and has been authorized AVerMedia Information Inc to use. Other trademarks used herein for description
purpose only belong to each of their companies.
COPYRIGHT
© 2011 by AVerMedia Information, Inc. All rights reserved. No part of this document may be reproduced or transmitted in any form,
or by any means without the prior written permission of AVerMedia Information Inc. AVerMedia Information Inc. reserves the rights to
modify its models, including their characteristics, specifications, accessories and any other information stated herein without notice. The
official printout of any information shall prevail should there be any discrepancy between the information contained herein and the
information contained in that printout.
The mark of Crossed-out wheeled bin indicates that this product must not be disposed of with your other household waste.
Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of
waste electrical and electronic equipment. For more information about where to drop off your waste equipment for
recycling, please contact your household waste disposal service or the shop where you purchased the product.
Battery Safety Information
-Store the batteries in a cool dry place.
-Do not dispose of used batteries in domestic waste. Dispose of batteries at special collection points or return to point of sale if
applies.
-Remove the batteries during long periods of non-use. Always remove exhausted batteries from the remote control. Battery
leakage and corrosion can damage this remote control, dispose of batteries safely.
-Do not mix old and new batteries.
-Do not mix different types of batteries: alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium).
-Do not dispose of batteries in a fire. The batteries may explode or leak.
-Never short circuit the battery terminals.

WARNING
TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE
CAUTION
IF THERE IS ANY DAMAGE, SHORTAGE OR INAPPROPRIATE ITEM IN THE
PACKAGE, PLEASE CONTACT WITH YOUR LOCAL DEALER. WARRANTY VOID FOR
ANY UNAUTHORIZED PRODUCT MODIFICATION
NOTICE
-INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
-THE INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR
REFERENCE ONLY.

Table of Contents
Chapter 1 Introduction...............................................................................................1
1.1 Package Content .................................................................................................................... 1
1.1.1 EH1004H-4 Nano...............................................................................................................1
1.1.2 EH1008H-4 Nano...............................................................................................................1
1.1.3 Optional Accessories..........................................................................................................2
1.2 Front Panel.............................................................................................................................2
1.2.1 EH1004H-4 Nano/EH1008H-4 Nano.................................................................................. 2
1.3 Back Panel.............................................................................................................................. 3
1.3.1 EH1004H-4 Nano...............................................................................................................3
1.3.2 EH1008H-4 Nano...............................................................................................................3
1.4 Setting Up the DVR Unit.........................................................................................................5
1.4.1 Installing the Hard Disk....................................................................................................... 5
1.4.2 Connecting Devices ........................................................................................................... 7
1.5 Sensor, Relay and RS485 pinhole allocation.......................................................................... 9
1.5.1 Audio In/Out Pin Definition ................................................................................................. 9
1.5.2 Sensor Pin Definition..........................................................................................................9
1.5.3 Relay Pin Definition............................................................................................................ 9
1.5.4 RS485 Pin Definition ........................................................................................................ 10
1.6 Familiarizing the Remote Control Buttons..............................................................................11
Chapter 2 Using the DVR Software.........................................................................13
2.1 First Time Using the DVR Unit.............................................................................................. 13
2.1.2 Using the Virtual Keyboard............................................................................................... 15
2.2 Familiarizing the Buttons in Preview Mode ........................................................................... 16
2.2.1 Setting Up and Using the Emap....................................................................................... 18
2.2.2 Familiarizing the Buttons in PTZ Camera Controller ........................................................ 19
2.2.2.1 Setup the Analog PTZ Camera................................................................................. 20
2.2.2.2 Setup the IP PTZ Camera........................................................................................ 21
2.2.3 Using Event Log Viewer................................................................................................... 22
2.3 Familiarizing the Buttons in Playback Mode ......................................................................... 23
2.3.1 To Cut and Save the Portion of the Recorded Video........................................................ 25
2.3.2 To Bookmark a Video Section .......................................................................................... 25
2.3.3 Using the Event Search.................................................................................................... 26
Chapter 3 Customizing the DVR System................................................................27
3.1 System Setup ....................................................................................................................... 27
3.2 Camera Setup....................................................................................................................... 33
3.2.1 To Setup IP Camera......................................................................................................... 33
3.2.2 To Setup Analog Camera.................................................................................................. 36
3.2.3 To Setup Camera from the Remote DVR ......................................................................... 37
3.3 Recording Setup................................................................................................................... 38
3.3.1 Setup IP Camera Record Setting ..................................................................................... 38

3.3.2 Setup Analog Camera Record Setting.............................................................................. 39
3.4 Network Setup ...................................................................................................................... 41
3.5 Schedule Setting................................................................................................................... 44
3.6 Backup Setup ....................................................................................................................... 45
3.6.1 Using QPlayer to Playback Backup Video........................................................................ 46
3.6.2 To Cut and Save the Portion of the Recorded Video........................................................ 48
3.6.3 To Search Using the Event Search................................................................................... 48
3.6.4 To Search Using the Intelligent Search ............................................................................ 49
3.7 Sensor Setting ...................................................................................................................... 50
3.8 Relay Setting ........................................................................................................................ 51
3.10 Alarm Setting........................................................................................................................ 52
3.11 User Setup............................................................................................................................ 57
Chapter 4 Using the UPC to Playback Backup File...............................................59
4.1 Recommended System Requirements ................................................................................. 59
4.2 Installing the USB Playback Console.................................................................................... 59
4.3 F a m i l i a r i z i n g t h e B u t t o n s i n U S B P l a y b a c k C o n s o l e ................ 60
4.3.1 To Cut and Save the Portion of the Recorded Video........................................................ 62
4.3.2 Playback DVR Recorded File from Hard Disk.................................................................. 62
4.3.3 Playback Backup File(*.dvr) ............................................................................................. 63
4.3.4 To Backup Recorded File ................................................................................................. 64
4.3.5 To Search Using the Visual Search....................................................................................... 65
4.3.6 To Search Using the Event Search................................................................................... 66
4.3.7 To Search Using the Intelligent Search ............................................................................ 66
Chapter 5 iEnhance .................................................................................................67
5.1 To Use iStable....................................................................................................................... 68
Chapter 6 Using the Remote Programs..................................................................69
6.1 Familiarizing the Buttons in WebViewer................................................................................ 70
6.1.1 To Setup Remote System Setting..................................................................................... 72
6.1.1.1 System Setting........................................................................................................... 72
6.1.1.2 Camera Setting.......................................................................................................... 74
6.1.1.3 Record Setting ........................................................................................................... 78
6.1.1.2 Network Setting.......................................................................................................... 82
6.1.1.3 Alarm Setting.............................................................................................................. 84
6.2 Familiarizing the Buttons in WebViewer PTZ........................................................................ 88
6.3 Familiarizing the Buttons in Remote Console....................................................................... 89
6.3.1 To Setup Remote Console Setting ................................................................................... 90
6.3.2 Familiarizing the Buttons in PTZ Camera Controller ........................................................ 91
6.4 Using the Remote Playback.................................................................................................. 92
6.4.1 Familiarizing the Buttons in Local Playback ..................................................................... 93
6.4.1.1 To Cut and Save the Wanted Portion of the Recorded Video..................................... 95
6.4.2 Familiarizing the Buttons in RealTime Playback............................................................... 96
6.4.3 Familiarizing the Buttons in Download and Playback....................................................... 98
Chapter 7 Using HandyViewer to Access DVR Server ..........................................99

7.1 Using PDAViewer to Access DVR Server ............................................................................. 99
7.1.1 To Install PDAViewer thru ActiveSync............................................................................... 99
7.1.2 To Install PDAViewer from the Internet........................................................................... 100
7.1.3 To Use the PDAViewer................................................................................................... 101
7.1.4 To Playback in PDAViewer ............................................................................................. 102
7.2 Using JavaViewer to Access DVR Server........................................................................... 104
7.2.1 To install JavaViewer from the DVR Server.................................................................... 104
7.2.2 To Use the JavaViewer................................................................................................... 104
Chapter 8 Using the Web Tools.............................................................................106
8.1 Remote iSetup.................................................................................................................... 106
8.1.1 To Add DVR server......................................................................................................... 106
8.1.2 To Setup Remote System Setting................................................................................... 108
8.1.2.1 System Setting......................................................................................................... 108
8.1.2.2 Camera Setting.........................................................................................................110
8.1.2.3 Record Setting ..........................................................................................................114
8.1.2.4 Network Setting.........................................................................................................118
8.1.2.5 Alarm Setting............................................................................................................ 120
8.2Remote iBackup ................................................................................................................. 124
8.2.1 To back up the recoded data from the DVR server......................................................... 124
Appendix A Registering Domain Name....................................................................................... 127
Appendix B Network Service Port............................................................................................... 128

1
Chapter 1 Introduction
1.1 Package Content
1.1.1 EH1004H-4 Nano
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(1) EH1004H-4 Nano unit
(2) Quick Installation Guide
(3) Software CD (User’s Manual is included)
(4) Remote Control(Batteries are included)
(5) Power adaptor
(6) Power Cord
* The power cord varies depending on the standard power outlet of the country where it is sold.
(7) Screws for HDD installation
1.1.2 EH1008H-4 Nano
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(2) EH1008H-4 Nano unit
(2) Quick Installation Guide
(3) Software CD (User’s Manual is included)
(4) Remote Control(Batteries are included)
(5) Audio cable
(6) Power adaptor
(7) Power Cord
* The power cord varies depending on the standard power outlet of the country where it is sold.
(8) Screws for HDD installation

2
1.1.3 Optional Accessories
IR extended cable
1.2 Front Panel
1.2.1 EH1004H-4 Nano/EH1008H-4 Nano
Name
Function
(1) System Power
indicator
System power status indicators. Indicate running state of system. Lights when the system is
running.
(2) Record indicator
When DVR system is recording, the light will keep flashing.
(3) IR Sensor
Receive signal from the remote control to operate the DVR unit
(4) IR Sensor port
For extended IR sensor cable(optional)
(5) USB port(mouse)
For USB mouse connection.
(6) USB port
For connecting USB device, ex: USB pen drive, external hard disk, mouse…and so on.
i
The USB storage device must be in FAT32 format.

3
1.3 Back Panel
1.3.1 EH1004H-4 Nano
Name
Function
(1) Video Input 1~4
Input the video camera signal (channel 1 ~ 4).
(2) Analog SPOT
Output 1/2
Outputs the analog video signals to SPOT monitor when receive the alarm events.
(3) VGA Output
Outputs the camera video signal to a LCD monitor.
(4) eSATA port
For connecting with eSATA RAID.
(5) LAN Port
Ethernet connection wit10/100Mbps.
(6) Audio In/Audio Out
Input/output audio signal to audio input/output device such as microphone or speaker.
-Audio input:4 channels
-Audio output: 1 channel
i
The audio input and output device has its own power supply is necessary.
(7) Sensor In
Support up to 4 sensor devices.
(8) Relay Out
Support 1 relay device.
(9) RS485
For PTZ camera connection (also see Chapter 1.5).
(10) Power button
Press it to power on the DVR unit.
(11) 12V DC connector
For connecting the power cord.
(12) RS232 port
For POS device connection.
(13) Lock hole
For locking the DVR unit to avoid DVR unit been taken.
1.3.2 EH1008H-4 Nano
Name
Function
(1) Analog SPOT
Output 1/2
Outputs the analog video signals to SPOT monitor when receive the alarm events.
(2) VGA Output
Outputs the camera video signal to a LCD monitor.
(3) eSATA port
For connecting with eSATA RAID.
(4) LAN Port
Ethernet connection wit10/100Mbps.

4
Name
Function
(5) Audio In/Audio Out
Input/output audio signal to audio input/output device such as microphone or speaker.
-Audio input:4 channels
-Audio output: 1 channel
i
The audio input and output device has its own power supply is necessary.
(6) Sensor In
Support up to 4 sensor devices.
(7) Relay Out
Support 1 relay device.
(8) RS485
For PTZ camera connection (also see Chapter 1.5).
(9) Power button
Press it to power on the DVR unit.
(10) 12V DC connector
For connecting the power cord.
(11) Video Input
Input the video camera signal(Channel1~8).
(12) RS232 port
For POS device connection.
(13) Lock hole
For locking the DVR unit to avoid DVR unit been taken.

5
1.4 Setting Up the DVR Unit
1.4.1 Installing the Hard Disk
i
-For hard disk spec, please referring to http://www.avermedia.com/AVerDiGi/Product/ →Embedded
Hybrid DVR/NVR →AVerDiGi EH1004H-4 Nano or AVerDiGi EH1008H-4 Nano →Hardware
Recommendations
-The external USB hard disk only supports on file backup. Please do not use the external USB hard disk for
recording purpose.
The “compatible hard disks” indicated in the above recommendation list only means that these commercially
available hard disks were tested with AVerMedia®products and functioned well under normal operation
conditions. AVerMedia®does not guarantee or provide warranties, explicitly, implied or statutory with respect
to the reliability of the hard disk function or its compatibility. In no event AVerMedia®shall be liable for
damages, with respect to any business interruption of clients, lost profits, loss of programs or other data on
your information handling system or otherwise. This includes direct, indirect, incidental, special, or
consequential damages, resulting from the incompatibility caused by the usage of these hard disks, even if
AVerMedia®has expressly advised about the risk of such damages. The entire risk arising out of the use of
any information attached here with is borne by the recipient.
User can install 1 SATA hard disks inside the DVR unit.
Follow the illustrated instructions below to install the hard disk:
1. Loosen all screws(2 sides and rear side)
2. Push the cover backward and lift. The cover is a little bit
tight, please be carefully the hands.
3. Turn the cover over and place the SATA hard disk (face
down) inside the HDD holder.
4. Screw the hard disk(both side)
Place the hard disk face down and
connector interface of hard disk in this
direction.

6
5. Hold the cover and connect the power cable and SATA
cable to the hard disk.
6. And then, turn the cover over carefully.
7. Hold the cover parallel with DVR unit and put the cover
back to the DVR unit and be carefully the hard disk that
inside the cover.
8. Finally, Push the cover forward and secure the cover

7
1.4.2 Connecting Devices
Pen drive and external hard disk must be FAT32 format.
i
-All connected devices have its own power supply is necessary.
-1.3 M with H.264/MPEG4/ MJPEG on the first 4 channels and 2.3M with MJPEG on the 1st channel
for IP cam connection.
EH1004H-4 Nano
i
EH1004H-4 Nano supports both Analog and IP camera in 4 channels.
The back panel of the DVR unit, user can connect up to 4 cameras in combination of analog and IP camera.
The DVR unit also can connect 4 sensor devices, 1 alarm devices, and output video to a LCD monitor.
Follow the illustration below to make the connection:

8
EH1008H-4 Nano
i
EH1008H-4 Nano only supports first 4 channels for IP camera connection.
The back panel of the DVR unit, user can connect up to 4 cameras in combination of analog and IP camera.
The DVR unit also can connect 4 sensor devices, 1 alarm devices, and output video to a LCD monitor.
Follow the illustration below to make the connection:
EH1004H-4 Nano/EH1008H-4 Nano
For backup recorded video, plugging the pen drive or external hard disk through USB port that are located at
front panel of DVR unit, and then, use the bundled software enables user to transfer, playback and segment the
video.
Follow the illustration below to make the connection:

9
1.5 Sensor, Relay and RS485 pinhole allocation
The Sensor and Alarm enable you to connect 4 sensor inputs, 1 relay outputs and PTZ cameras. Just connect
the external sensor, relay, and PTZ camera pin directly to the pinhole. Check the table below and locate which
pinhole is assigned to sensor input and relay output.
1.5.1 Audio In/Out Pin Definition
Pin#
Definition
1
Audio in signal
2
Audio in signal
3
Audio in signal
4
Audio in signal
G
Audio ground single
OUT
Audio out signal
1.5.2 Sensor Pin Definition
Sensor Pin #
Definition
1
Sensor 1 signal
2
Sensor 2 signal
G
Sensor ground
3
Sensor 3 signal
4
Sensor 4 signal
G
Sensor ground
1.5.3 Relay Pin Definition
Relay Pin #
Definition
C1
Relay Common 1
NO
Relay Normal Open
NC
Relay Normal Close

10
1.5.4 RS485 Pin Definition
When connect PTZ camera through RS485 interface, please refer to the following pin definition to connect the
DVR and PTZ.
Pin #
DVR site
PTZ site
TX+
RS485 TX+ signal
RS485 RX+ signal
TX-
RS485 TX- signal
RS485 RX- signal
RX+
RS485 RX+ signal
RS485 TX+ signal
RX-
RS485 RX- signal
RS485 TX- signal
i
If user uses the 2 wires for the PTZ camera connection, please connect to the RS-485 TX+ and TX- of
the DVR site.

11
1.6 Familiarizing the Remote Control Buttons
Use the Remote control to operate the DVR unit.
Name
Function
(1)
Switch to playback mode
(2)
Start/stop recording video. To stop recording, the
authentication password is required.
(3)
To call out system setup menu.
(4)
To rewind the recorded video.
(5)
To start playback.
To pause playback.
(6)
To playback video at faster speed (1x ~ 32x).
(7)
To select the time and date of playback file.
(8)
Set a playing recorded video from A point to B point segment
and repeat playing on surveillance screen
(9)
To backup recorded video file to USB pen drive.
(10)
To reset alarm status.
(11)
Switch to Emap mode.
(12)
Call out PTZ control panel. Press again will close the
PTZ control panel.
Name
Function
(13)
Press to enable FN modes (The word “Fn+”will show up in the left bottom
corner on screen). To exit FN modes, press again.
+ : Switch to single screen display mode
+ : Switch to QUAD display mode
+ : Switch to 9 spilt screen display mode
+ : Switch to one single and 7 + 1 spilt screen display mode
+ : Enable/disable auto scan
+ : Switch to full screen
i
The + , , ~ don’t have any functions.

12
Name
Function
(14)
To enable auto pan function.
(15)
To move the PTZ camera to the preset position. Press button and the “PS+”will
show up on screen. And then, press preset position number button ( ~ ).
(16)
To move PTZ camera to left.
To move the mouse cursor to left.
To move PTZ camera to right.
To move the mouse cursor to right.
(16)
To move PTZ camera lens up
To move the mouse cursor up.
To move PTZ camera lens down
To move the mouse cursor down.
Confirm or make a selection
(17)
Speed + : To speed up movement of PTZ camera lens
Speed - :To speed down movement of PTZ camera lens
(18)
~
~ as number 1, 2, 3, 4, 5, 6, 7, 8, 9, and 0.
: !
: $
: @
: %
: #
: ^
~
Channel camera selection number in playback and
preview mode.
+ ~
As a preset position in PTZ control mode.
+ ~
With button can switch to different screen display
modes and enable auto scan and full screen.
(19)
Zoom + : To zoom in view of PTZ camera
Zoom - :To zoom out view of PTZ camera
(20)
To focus out PTZ camera lens
(21)
To focus in PTZ camera lens
i
The and button doesn’t support at this version.

13
Chapter 2 Using the DVR Software
2.1 First Time Using the DVR Unit
1. Connect the mouse to DVR unit (through USB port).
2. Connect all necessary external devices.
DVR unit doesn’t supply the power to connected external devices.
3. Plug the power to turn on the DVR unit.
4. Please wait for a while until start up process is completed. And then, the preview screen will show up on
surveillance screen.
5. Format hard disk: If the hard disk is first time installed in the DVR unit, please format the hard disk.
Following the below steps to format the hard disk.
i
-Before formatting hard disk, please stop recording.
-While formatting hard disk, the CPU usage will be near to 100% and might slow down the DVR
system response.
a. Click Setup and enter the password (If this is the first time, enter the default password [admin]. The
default ID [admin]).
b. Click System →Add

14
c. Select the hard disk from list.
d. Click Format button and click Start to begin formatting
e. When formatting is done, click OK.
6. Adjust time and date: Setup the DVR system date and time in order to have correct recording time and
date. Following the below steps to setup date and time:
a. Click Setup and enter the password (If this is the first time, enter the default password [admin]. The
default ID [admin]).
b. Select System.
c. In Date and Time Setting, click Setting button of System Date and Time.
d. Select the Year and Month by click arrow button, click on the date to select the date. And adjust the
time, and then, click OK.
7. Connecting the cameras: DVR supports IP and Analog camera.
Analog camera
a. Connect the analog camera video cable to video cable.
b. Click Setup →Camera
c. Select camera channel and mark Enable to enable the channel.
d. Select Input as Analog Camera.
e. In Camera section, mark Display to allow the live video of camera to display on surveillance screen.
And then, enter the Name and Description of the channel. Mark Enable Audio will allow recording
the sound that received from selected audio input channel (audio input channel located on back
panel of DVR) with the camera channel. For example: user has enabled audio and select audio input
channel 1 to on the camera 4. Therefore, DVR will record the video of camera 4 and sound that
received from audio input channel 1 together. While playback, user will hear sound that received by
audio input channel 1 on camera 4.
f. Adjust the bright, contrast, hue, and saturation of the camera.
g. Click OK.
IP camera
-EH1008H-4 Nano only supports first 4 channels (CH1~4) for IP camera.
-EH1004H-4 supports both analog and IP camera in 4 channels.
-1.3 M with H.264/MPEG4/ MJPEG on the first 4 channels and 2.3M with MJPEG on the 1st
channel for IP cam connection.
a. Click Setup →Camera.
b. Select camera channel (1~4) and mark Enable to enable the channel.