Avery Dennison SNAP 500 User manual

User’s Manual
SNAP
TM
500 Adidas
AVERY DENNISON
Manual Edition 1.1
07 De ember 2010
Manual Part Number 581395

User’s Manual—SNAP™ 500 Adidas Printer
Manual Part Number 581398

User’s Manual—SNAP™ 500 Adidas Printer
Table of Contents
1.0 INTRODUCTION 8
2.0 INSTALLATION 9
2.1 Preparing for the installation 9
2.1.1 AC Power Line 9
2.1.2 Location Considerations 9
2.1.3 Personal Computer Requirements 10
2.1.4 User Sa ety 11
2.2 Receiving 11
2.3 Unpacking 11
2.3.1 Removing the printer rom the carton 11
2.3.2 Inspection / Inventory Checklist 12
2.4 Printer Description 13
2.5 Setting Up the Printer 15
2.5.1 Attaching the Stacker 15
2.5.2 Checking the Main Fuse Con iguration 16
2.5.3 Installing the Power Cord 17
2.5.4 Installing the PC Inter ace Cable 17
2.5.5 Installing PCMate Platinum So tware 18
2.6 Printing a Test abel 18
2.6.1 Loading Supplies 18
2.6.2 Turning the Printer on 18
2.6.2 Selecting the Test Format 18
2.6.3 Printing the Test Labels 19
3.0 OPERATION 20
3.1 oading Supplies 20
3.1.1 Installing Ink to the Top Ink Supply Station 20
3.1.2 Installing Ink to the Bottom Ink Supply Station 23
3.1.3 Loading the Tape 23
3.1.4 Using the Web Guide Hole Sensor 26
3.1.5 Butt Splice 28
3.2 Sending a Print Job to the Printer 28
3.3 Printing abels 28
3.3.1 The Control Panel 28
3.3.2 Printing 29

User’s Manual—SNAP™ 500 Adidas Printer
3.3.2.1 Handling the Leader 29
3.3.3 Errors 29
3.3.4 End o Day 30
3.3.5 Clearing Print Jobs 30
3.3.6 Using Pre-Printed Tape 30
3.3.6.1 Selecting the Sensor 31
3.3.6.2 Aligning the Tape to the Sensor 31
3.3.7 Feeding the tape 31
3.4 Option Menu System 32
3.4.1 Running Test Labels 33
3.4.2 Using Voice Demos 35
3.4.3 Setting / Adjusting Voice Button Volume 36
4.0 MAKING ADJUSTMENTS 38
4.1 Print Head Adjustments 38
4.1.1 Adjusting Print Head Pressure 38
4.1.2 Adjusting Density (Darkness) 39
4.2 Adjusting the Stacker 39
4.2.1 Stacker Position 40
4.2.2 Toggle Switch 40
4.2.3 Stacker Angle 40
4.2.4 Plat orm 41
4.3 Print and Cut Adjustments 42
4.3.1 Cut Adjust 42
4.3.2 Print Adjust 43
4.4 Printer Features 43
4.4.1 Selecting the Printer Language 43
4.4.2 Setting the Date and Time 44
4.4.3 Enabling or Disabling the Cutter 44
4.4.4 Selecting the Print Speed 44
4.4.5 Selecting the Flagging Mode 45
4.4.6 Selecting the Sense Mark Type 45
4.4.7 Setting the De ault Trans er Type 46
4.4.8 Viewing the Li e Counts 46
5.0 MAINTENANCE 47
5.1 Print Head Cleaning and Handling 47
5.1.1 Handling Techniques 47
5.1.2 Cleaning Procedures 48
5.2 Print Head Replacement 49
5.3 ubrication 51

User’s Manual—SNAP™ 500 Adidas Printer
5.4 Rotary Knife Assembly 51
5.4.1 Removing and Replacing the Kni e Assembly 52
5.4.2 Adjust the Kni e Home Position 53
6.0 SERVICE ADJUSTMENTS 54
6.1 Tape (Web) Guide Position 54
6.2 Tape (Web) Guide Width Adjustments 54
6.3 Auxiliary Feed 54
6.4 Kni e Shear Adjustment 54
7.0 REMOTE CONTROL / DISPLAY MODULE 56
7.1 Controlling the Printer 57
7.2 The Menu System 57
7.3 Changing Values 57
8.0 VIRTUAL CONTROL PANEL 59
8.1 Viewing and Changing Printer Settings 60
9.0 UPGRADING THE PRINTER SOFTWARE 61
9.1 Introduction 61
9.2 What is Needed 61
9.3 Getting the UPG file 61
9.3.1 Using SpecStar to get the UPG ile 61
9.3.2 Ordering the UPG ile on CD 61
9.4 Getting Ready to Upgrade the Printer 61
9.5 Performing the Upgrade 61
10.0 ELECTRICAL TROUBLESHOOTING 65
10.1 Power Up / Sign On / Communications 65
10.2 Tape / Ink Advance 67
10.3 Print 68
10.4 Cut / Stack 70
10.5 Printer Errors 71
11.0 MECHANICAL TROUBLESHOOTING 75
11.1 Tape 75

User’s Manual—SNAP™ 500 Adidas Printer
11.2 Ink 76
11.3 Print 76
11.4 Knife 76
APPENDICES 77
1. Fuse Configuration 77
1.2 Recon iguring the Internal Power Supply 78
2. Ink and Tape Transfer Types 80
3. Printer Specifications 82
4. Instructions for Factory / Field Installation of Back Reflective Sensor 580010 84
Installation Procedure 84
Sensor Installation 86
Final Assembly 87
Back Re lective Sensor Mount Assembly Drawing 87
5. Instructions for Factory / Field Installation of Top Sensor Assemblies 580009 & 580011
88
Installation Procedure, Front o Printer 88
Installation Procedure, Rear Assembly 92
Final Assembly 94
Contrast Sensor Assembly Drawing 95
6. Instructions for Factory / Field Installation of High Speed Verifier Assembly 580015 96
Installation Procedure - Mechanical 96
Installation Procedure – Electrical 98
Installation – Rear Cover 99
7. Programming the Contrast Sensors 101
Programming the 580011 Contrast Sensor 101
Programming the 580009 Contrast Sensor 102
7. Warranty Policy 104
Service 105
9. Option Menu System Flowchart 107
ELECTRICAL ASSEMBLY DRAWINGS 109
Electrical System Schematic 110
Harness Connections 111
MECHANICAL ASSEMBLY DRAWINGS 113

User’s Manual—SNAP™ 500 Adidas Printer
Unwind Assembly Drawing 114
Unwind Parts ist 115
Web Guide Assembly Drawing 116
Web Guide Parts ist 117
Printhead Assembly Drawing 118
Printhead Parts ist 119
Ink Unwind / Rewind Assembly Drawing 120
Ink Unwind / Rewind Parts ist 121
Upright Frame Assembly Drawing 122
Upright Frame Parts ist 123
Covers Assembly Drawing 124
Covers Parts ist 125
Feed – Drive Train Assembly Drawing 126
Feed – Drive Train Parts ist 127
Knife – Drive –Standard Nip Roller Assembly Drawing 128
Knife – Drive – Standard Nip Roller Parts ist 129
Short Feed Roller Assembly Drawing and Parts ist 130
Short Feed Roller Assembly Drawing and Parts ist 131
Rewind Assembly Drawing (Option) 132
Rewind Parts ist (Option) 133
Revision ist 134

8 User’s Manual—SNAP™ 500 Adidas Printer
1.0 Introdu tion
The AVERY DENNISON SNAP 500 printer is designed for convenience, eas
installation and operation, and dependabilit . It is capable of printing two-sided
brand/care labels at a rate of up to 7 inches (178 mm) per second. Your AVERY
DENNISON SNAP 500 printer allows for quick change-outs of inks, tape, and
label sizes, providing the versatilit required to meet most brand/care labeling
needs.
This manual is prepared for the actual printer operator, and is intended to be an
eas -to-use, quick reference guide. It contains procedures for receiving,
handling, set-up, installation, operation, and maintenance of the AVERY
DENNISON SNAP 500 printer.
Please read this section of the manual to familiarize ourself with the printer and
to guide ou through the initial receiving and set-up of our new AVERY
DENNISON SNAP 500 printer. Throughout this manual, a s stem of NOTES,
CAUTIONS, and WARNINGS has been used to quickl identif ke information
ou need to help ensure our personal safet and to operate the printer properl .
Before ou install or use our new AVERY DENNISON SNAP 500 printer, it is
important to review all NOTES, CAUTIONS, and WARNINGS in this manual to
help ensure maximum benefit from our printer. We also strongly suggest that
you watch the 17-minute training video, which will operate in any CD-ROM
drive. You ma want to keep the training video with this manual for eas , quick
reference in the future.
NOTES all attention to information that is espe ially
signifi ant to understanding and operating the equipment.
CAUTION noti es inform you of a tions or situations in
whi h the printer might be damaged.
WARNING noti es des ribe situations in whi h la k of
attention or insuffi ient equipment knowledge ould ause
either personal injury or damage to the printer.
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User’s Manual—SNAP™ 500 Adidas Printer 9
2.0 Installation
2.1 Preparing for the installation
2.1.1 AC Power Line
NOTE: AVERY DENNISON requires that the minimum
ele tri al servi e be 10 Amps @ 115VAC or 6 Amps @
230VAC. This will allow the AVERY DENNISON SNAP 500
printer, PC, and any additional support or servi e
equipment to be plugged into the same servi e. It is
highly re ommended that the printer and its a essories
be on a dedi ated ir uit.
The electrical service suppl ing power to the AVERY DENNISON SNAP 500
printer or to peripheral equipment connected to the AVERY DENNISON SNAP
500 printer should meet standard electrical code practices, including proper
grounding and neutrals.
2.1.2 Lo ation Considerations
The printer weighs 45 pounds (20.5 Kg) and requires a table of sufficient qualit
and strength to handle this load. The AVERY DENNISON SNAP 500 printer
requires an area with the approximate dimensions of 72" wide x 30" deep x 32"
high (1.8 m x 76 cm x 81 cm). The host PC (if used) and an printer options will
increase the required area. AVERY DENNISON recommends using an industrial
t pe worktable. Refer to Figure 1 below.
The AVERY DENNISON SNAP 500 printer is designed for eas operator
accessibilit to the printer controls and components. Select our AVERY
DENNISON SNAP 500 printer’s location to meet the following criteria:
1. Choose an area that maintains optimum flow of our product and allows for
the operator’s comfort. Consider the ph sical demands being placed on the
operator with respect to height of the table on which the printer will be
placed, the amount of space around the printer, and the operator’s
accessibilit to the printer. Refer to Figure 1.
2. While AVERY DENNISON has designed the printer to be reasonabl quiet,
select an area where repetitious noise from printing and cutting processes is
acceptable.
CAUTION: It is ea h ustomer’s responsibility to make
sure that the workstation reated for the AVERY
DENNISON SNAP 500 printer meets the re ommended
requirements to ensure optimal operation of the printer.
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10 User’s Manual—SNAP™ 500 Adidas Printer
18.5”
(47 cm)
72”
(1.8 m)
25”
(64 cm)
32”
(81 cm)
30”
(76 cm)
Figure 1 Recommended Workstation Layout
2.1.3 Personal Computer Requirements
This section describes the hardware and application software requirements for
the personal computer ou will be using to download information to the AVERY
DENNISON SNAP 500 printer.
The AVERY DENNISON SNAP 500 printer can be connected to an t pe of
computer capable of sending the AVERY DENNISON Command Language, or
PCL.
PCMate Platinum application supports the new remote virtual control / displa
panel feature when using the AVERY DENNISON SNAP 500 printer. The
software can also be automaticall upgraded via the Internet, and it utilizes the
higher communication speeds of the AVERY DENNISON SNAP 500 printer.
NOTE: When using PCMate Platinum, the following
minimum system requirements are strongly
re ommended:
• IBM
®
PC or Compatible
• Microsoft Windows
®
2000, XP or later
• 256 Megab tes of RAM
• At least 4 Gigab te of available disk space
• Pentium III or later processor, 800Mhz
• Monitor with 1024 x 768 resolution
• CD ROM drive
• Internet Connection to access software upgrades and remote diagnostics
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