Avery Dennison Monarch 9460 Service manual

Monarch
9460™
Printer
®
System
Administrator's
Guide
System
Administrator's
Guide
TC9460SA Rev. AE 12/07 ©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.

Each product and program carries a respective written warranty, the only warranty on
which the customer can rely. Paxar reserves the right to make changes in the product, the
programs, and their availability at any time and without notice. Although Paxar has made
every effort to provide complete and accurate information in this manual, Paxar shall not be
liable for any omissions or inaccuracies. Any update will be incorporated in a later edition
of this manual.
© 2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved. No
part of this publication may be reproduced, transmitted, stored in a retrieval system, or
translated into any language in any form by any means, without the prior written permission
of Paxar Americas, Inc.
Trademarks
9433, 9462, 9465, Monarch®, MPCL, and Sierra Sport are trademarks of Paxar Americas, Inc.
The Bluetooth® trademarks are owned by Bluetooth SIG, Inc.
Paxar® is a trademark of Paxar Corporation.
Avery Dennison® is a trademark of Avery Dennison Corporation.
Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, Ohio 45342
WARNING
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
RF Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference including interference that
may cause undesired operation of the device.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le
brouillage radioélectrique édicte par le ministère des Communications du Canada.

i
TABLE OF CONTENTS
INTRODUCTION ......................................................................... 1-1
Using This Manual.................................................................. 1-1
Audience ............................................................................... 1-1
Using the Menu Charts ........................................................... 1-2
Using the Display and Buttons................................................. 1-2
Selecting an Option ............................................................. 1-3
Exiting an Option................................................................. 1-3
Printing ................................................................................. 1-4
Selecting a Language ............................................................. 1-5
USING DIAGNOSTICS ................................................................ 2-1
Diagnostics............................................................................ 2-1
Printer ................................................................................ 2-3
Test Label........................................................................... 2-3
Sensors .............................................................................. 2-6
Printhead ............................................................................ 2-8
Battery................................................................................ 2-9
View Totals ......................................................................... 2-9
Display ............................................................................. 2-10
Keyboard .......................................................................... 2-11
Communications ................................................................ 2-12
RAM ................................................................................. 2-13
Data Dump........................................................................ 2-14
About ............................................................................... 2-15
Online Diagnostics ............................................................... 2-15
Service Diagnostics .............................................................. 2-16
File System.......................................................................... 2-16

ii
SETTING UP THE PRINTER ........................................................ 3-1
Stock Energy ......................................................................... 3-3
Backlight ............................................................................... 3-4
LCD Contrast ......................................................................... 3-5
Printer ................................................................................... 3-6
Adjusting the Print Contrast.................................................. 3-7
Adjusting the Supply Position ............................................... 3-8
Adjusting the Print Position .................................................. 3-9
Setting the Margin Adjust ................................................... 3-10
Setting the Demand Sensor................................................ 3-11
Setting the Stock Sensor.................................................... 3-14
Selecting the Die Cut Sensor.............................................. 3-15
Selecting the Black Mark Sensor ........................................ 3-16
Selecting the Non-Indexed Sensor ...................................... 3-18
Selecting the Aperture Sensor ............................................ 3-19
Serial Communications ......................................................... 3-21
Baud Rate......................................................................... 3-22
Parity ............................................................................... 3-22
Data Bits........................................................................... 3-23
Stop Bits........................................................................... 3-23
Flow Control...................................................................... 3-24
Power Management .............................................................. 3-25
Low Power (Sleep Mode).................................................... 3-25
Shut Down ........................................................................ 3-26

iii
RF Network.......................................................................... 3-26
About Bluetooth® ................................................................. 3-27
Defaults ............................................................................ 3-28
Changing the Communication Settings ................................ 3-28
Bluetooth Settings ................................................................ 3-28
Enabling the Security......................................................... 3-29
Changing the PIN .............................................................. 3-30
Local Name....................................................................... 3-31
Local Address ................................................................... 3-32
Printing Info ...................................................................... 3-32

iv

Introduction 1-1
INTRODUCTION
Use this System Administrator's Guide for the Monarch® Sierra
Sport2™ 9460™ printer. Review the printer information in the Operator's
Handbook available on our Web site (www.paxar.com) before you read
this manual.
Note: Information in this document supercedes information in previous
versions. Check our Web site for the latest documentation and
release information.
Using This Manual
Following is a summary of the contents of this manual.
Chapter Contents
1 Introduction Information you should know before using the printer.
2 Using
Diagnostics
Using printer diagnostics to print test labels, check
sensors, view inches printed, etc.
3 Setting Up the
Printer
Using the setup menu to adjust the supply and printer
settings.
Audience
The System Administrator's Guide is for the person who sets up the
printer and changes the configuration.
1

1-2 System Administrator’s Guide
Using the Menu Charts
The chapters in this manual have one or more charts showing the
printer's menu structure. For example:
Main Menu
The black boxes show where you are; the bordered boxes show how you
got there.
Using the Display and Buttons
P Turns the printer on and off.
F Advances the supply or returns the display to the next higher
menu.
A Three navigation buttons for selecting options on the display.
Tool Box Language Exit
Diagnostics Online Diag. Setup Service File System Exit
Exit
Stock Energy Backlight LCD Contrast Printer Serial Comm. Power Mgmt. RF Network
Bluetooth
Display
On/Off Button
Feed/Ready
Button
Navigation
Buttons

Introduction 1-3
The following table describes the icons you may see on the display:
When you see Press the NAVIGATION Abutton under the icon as
described
↵Selects (enters) the highlighted option.
cScrolls up through the list of options.
dScrolls down through the list of options.
fSets the change position.
+ Toggles between positive and negative values.
Increases the selected setting in 1-step increments.
Increases the selected setting in 10-step increments.
- Decreases the selected setting in 5-step increments.
XClears an error.
Returns the display to the next higher menu.
Selecting an Option
To display menu options, press any A.
♦ When the display shows a down arrow, press Aunder dto scroll
down through the list of options.
Diagnostics
Online Diag.
↵d
♦ When the displays shows an up arrow, press Aunder cto scroll up
through the list of options.
Online Diag.
Setup
↵cd
♦ When the option you want is highlighted, press Aunder ↵(enter) to
select it.
Exiting an Option
To exit an option, press Fonce. You return to the next higher menu.
When you press F, you lose any entries you have made since the last
time you pressed Aunder ↵.

1-4 System Administrator’s Guide
Printing
The host sends online packets containing print jobs to the printer.
1. Turn on the printer. Press and hold Puntil the display turns on.
The display flashes printer version information, battery charging
status, and then you see
Ready
װ
2. Download a format and a batch.
For information on creating packets and downloading print jobs,
refer to the Programmer's Manual available on our Web site
(www.paxar.com).
The printer prints either a strip of supplies (non-peel mode) or
one at a time (peel/on-demand mode).
3. Remove the printed supplies.

Introduction 1-5
Selecting a Language
You can change the printer's messages to English, French, German,
Spanish, and Other (for future formats).
Main Menu
1. Turn on the printer. Press and hold Puntil the display turns on.
The display flashes printer version information, battery charging
status, and then you see
Ready
װ
2. Press Aunder װ.
E BF
f²T
3. Press Aunder T(Tool Box) to enter the menu.
Tool Box
Language
↵d
4. Press Aunder duntil Language is highlighted.
5. Press Aunder ↵to select Language.
English
Francais
↵d
6. Press Aunder dto scroll through the options.
7. Press Aunder ↵to select the highlighted option.
Tool Box Language Exit
English Francais Deutsch Espanol Other Exit

1-6 System Administrator’s Guide

Using Diagnostics 2-1
USING DIAGNOSTICS
This chapter explains how to use the Tool Box, Diagnostics menu.
Only System Administrators should perform these tests. You can view
test results but you cannot change any of the settings. If there is a
problem with the printer, give the results of these tests to Service.
Diagnostics
The Diagnostics menu helps diagnose problems with the printer.
Main Menu
To exit, press Fat any time.
1. Turn on the printer. Press and hold Puntil the display turns on.
The display flashes printer version information, battery charging
status, and then you see
Ready
װ
2
Tool Box
Language Exit
Diagnostics Online Diag. Setup Service File System Exit
Printer
Display
Keyboard Comm. RAM Data
Dum
p
A
bout Exit

2-2 System Administrator’s Guide
2. Press Aunder װ. You see the battery indicator E (empty) and
F (full):
E BF
f²T
As you use the printer, the battery indicator line gets closer to E
(empty), instead of F (full). Recharge the battery when the line is
by the E.
3. Press Aunder Tto enter the menu.
Tool Box
Language
↵d
4. Tool Box is highlighted. Press Aunder ↵to select Tool Box.
Enter Password
5. Press the navigational buttons in this order:
Left, Left, Left, Right, and Left.
Left
Navigation
Button
Right
Navigation
Button

Using Diagnostics 2-3
Diagnostics
Online Diag.
↵d
6. Diagnostics is highlighted. Press Aunder
↵to select Diagnostics.
You are in the Diagnostics menu.
Printer
Use this menu to print a test label, check the sensors, printhead, battery,
and view totals.
Diagnostics Menu
To exit, press Fat any time.
Test Label
This option allows you to print three different types of test labels:
diagnostic labels, the test pattern, and the grey scale test label.
1. From the Diagnostics menu, select Printer, Test Label, Diag Label.
Two diagnostic labels print and you return to the Test Label
menu. The test labels show the printer's configuration, the model
number, and software version number.
Printer
Display Keyboard Comm. RAM Data
Dum
p
A
bout Exit
Test Label Sensors Printhead Battery
View Totals Exit

2-4 System Administrator’s Guide
The first label shows the printer's configuration by packet (A-M).
Refer to the Programmer's Manual for more information. The
second label shows the model number, software version, total
number of inches printed, number of high-energy inches printed,
voltage, contrast, printhead resistance, the number of bad dots,
memory, and any options.
You return to the Test Label menu.
2. Select Test Pattern.
A test pattern label prints and verifies the dots on the printhead
are working. You return to the Test Label menu.
If your printed sample has fewer lines or no lines, keep the
sample and call Service.
Note: You may receive a "Memory Full" error if you are using MPCL
because you need to reallocate memory. Refer to the
Programmer's Manual for more information.

Using Diagnostics 2-5
3. Select Grey Scale.
A grey scale label prints to check the uniformity of the printing.
You return to the Test Label menu.
The test sample should be uniformly grey across the supply.
If you see voids, especially on the edges, save your sample and
call Service.
Note: You may receive a "Memory Full" error if you are using MPCL
because you need to reallocate memory. Refer to the
Programmer's Manual for more information.
4. Select MIF Info.
MIF stands for Monarch Initialization
Files. MIF files specify parameters
for the printer.
A test label prints displaying the
settings for the printer. The line
beginning with SWID indicates if a
custom MIF file is loaded.
If there is no MIF file, you will see
“No MIF” and you will not get a test print.
You return to the Test Label menu.
5. Press F to return to the Diagnostics menu.
Label with voids

2-6 System Administrator’s Guide
Sensors
Use this option to view the black mark, die cut, on-demand, and aperture
sensor settings.
To exit, press Fat any time.
1. From the Diagnostics menu, select Printer, Sensors, Black Mark.
Black Mark
A/D Value = 170
↵
The acceptable range is between 0 and 255 and the A/D values
change as supply moves past the sensors. The count changes by
at least 100 steps when a black mark is under the sensor. If you
do not notice at least a 100-step difference, you may need to call
Service.
2. Press Fto return to the Sensors menu.
3. Select Die Cut.
Die Cut
A/D Value = 170
↵
The acceptable range is between 0 and 255 and the A/D values
change as supply moves past the sensors. The count changes by
at least 100 steps when die cut labels move through the sensor.
If you do not notice at least a 100-step difference, you may need
to call Service.
4. Press Fto return to the Sensors menu.

Using Diagnostics 2-7
5. Select On-Demand.
On-Demand
A/D Value = 240
↵
The acceptable range is between 0 and 255 and the A/D values
change as supply moves past the sensors. The count changes by
100 steps when a label is not under the sensor. If you do not
notice a 100-step difference, you may need to call Service.
6. Press Fto return to the Sensors menu.
7. Select Aperture.
Aperture
A/D Value = 225
↵
The acceptable range is between 0 and 255 and the A/D values
change as supply moves past the sensors. The count changes by
100 steps when a label is not under the sensor. If you do not
notice a 100-step difference, you may need to call Service.
8. Press Funtil you return to the Diagnostics menu.

2-8 System Administrator’s Guide
Printhead
Use this option to check the printhead for bad dots, view the printhead
dot resistance and the printhead temperature.
To exit, press Fat any time.
1. From the Diagnostics menu, select Printer, Printhead, Dot Test.
Print Head
Bad Dots = 0
↵
To print, the number of bad dots must be less than 10. If you
have more than 10 bad dots, call Service.
2. Press Fto return to the Printhead menu.
3. Select Dot Resist.
Resistance
in Ohms = 170
↵
The acceptable range is between 247 Ohms and 458 Ohms. If
the resistance is not in this range, call Service.
4. Press Fto return to the Printhead menu.
5. From the Printhead menu, select Temperature.
Temperature
Degree C = 25
↵
To print, the printhead temperature must be less than 60°C
(140°F). The temperature is displayed in Celsius.
6. Press Aunder ↵or Fto return to the Printhead menu.
7. Press Fto return to the Printer menu.