Avigilon HD-NVR4-PRM-64TB User manual

User Manual
Avigilon HD Network Video Recorder
HD-NVR4-PRM-64TB, HD-NVR4-PRM-96TB, HD-NVR4-PRM-
128TB and HD-NVR4-PRM-157TB

©2018,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER
and AVIGILON APPEARANCESEARCH are trademarks of Avigilon Corporation. Other names or logos
mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in
proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark.
Avigilon Corporation protects its innovations with patents issued in the United States of America and other
jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is granted
with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon
Corporation or its licensors.
This document has been compiled and published using product descriptions and specifications available at the
time of publication. The contents of this document and the specifications of the products discussed herein are
subject to change without notice. Avigilon Corporation reserves the right to make any such changes without
notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or
accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-NVR4PRM-A
Revision: 2 - EN
20181023
ii

Table of Contents
Introduction 1
Overview 1
Front View 1
Back View 2
Installation 3
Package Contents 3
Installing the Rack Rails and Cable Management Arm 3
Connecting Cables 3
Installing the Bezel 3
Logging into Windows Server for the First Time 4
Activating the Avigilon Control Center™ License 6
Licensing the ACC™ 6 Software 6
Automatic License Activation 6
Manual License Activation 6
Modifying Licenses 7
Downgrading to the ACC 5 Software 7
Troubleshooting Installation—Networking 7
Configuring the Avigilon Control Center Software 8
Starting Up and Shutting Down the ACC Client Software 8
Starting Up the Client Software 8
Shutting Down the Client Software 8
Logging In to and Out of a Site 8
Logging In 9
Logging Out 9
Changing the Site Administrator Password 10
Connecting Cameras to the Avigilon Control Center Software 10
Setting the Recording Schedule 11
Creating a Recording Template 11
Setting Up a Weekly Recording Schedule 12
Setting Data Aging 12
Adding Users and Groups 14
Adding Groups 14
Adding Users 15
Advanced Settings 16
Advanced Features 18
iii

Checking System Health 18
Replacing a Hard Drive Blank 18
Replacing Hard Drives 20
Replacing Front or Back Hard Drives 21
Replacing Center Hard Drives 21
LED Indicators 24
Diagnostic Indicators 24
Power Status Indicators 24
Network Link Status Indicators 25
Hard Drive RAID Status Indicators 26
Specifications 27
iv

Introduction
The Avigilon HD Network Video Recorder is preloaded with the Avigilon Control Center software and is
configured for maximum performance and reliability. The HD Network Video Recorder can be easily integrated
into any existing Avigilon surveillance system, or act as the base of a new site.
Overview
Front View
1. Bezel
Protects against unauthorized physical access to the hard drives.
2. Power button
Controls the power supply to the recorder.
3. Hard drives
Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.
Some drives may contain an empty hard drive tray.
4. Diagnostic indicators
Provides information about system operations.
For more information, see LED Indicators on page24.
5. Video connector
Accepts a VGA monitor connection.
Introduction 1

6. Information tag
Provides the product service details and support information.
Back View
1. Out-of-Band Management (OOBM) connector
Accepts an OOBM RJ-45 connection.
2. Serial connector
Accepts connections to serial devices.
3. Video connector
Accepts a VGA monitor connection.
4. USB connectors
Accepts USB connections to external devices.
5. Two(2) SFP+ 10 Gbps and Two(2) RJ-45 1 Gbps Ethernet ports
Accepts Ethernet connections to multiple networks.
6. Power supply
Two hot swappable redundant power supply.
7. Hot-swappable hard drives
Two hot-swappable hard drives that are part of the storage array.
Back View 2

Installation
Package Contents
Ensure the package contains the following:
lAvigilon HD Network Video Recorder
lRack sliding rail assembly kit
lCable management arm assembly kit
lBezel and key
lPower cables (may be provided in a separate box)
Installing the Rack Rails and Cable Management Arm
If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm
provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and the
CMA Installation Instructions provided in the assembly kits.
NOTE: The supplied Rack Sliding Rails are compatible with square and round hole racks.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors. Make the following
connections as required:
1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.
lThe keyboard and mouse can be connected to any USB port on the recorder.
lThe monitor can be connected to any video connector at the front or back of the recorder.
2. Connect the recorder to your network using an Ethernet cable.
3. For out-of-band management access and functionality, connect Ethernet cable to the OOBM connector.
4. Connect a power cable to each power supply at the back of the recorder.
5. Press the power button on the front of the recorder. Check that the recorder LED indicators display the
correct status.
Installing the Bezel
The bezel can be installed on the front of the recorder to help protect the hard drives against unauthorized
access.
Installation 3

1. Align and insert the right end of the bezel until it clicks into place.
2. Push the left end of the bezel into the front of the unit until it clicks into place.
3. Use the provided key to lock the bezel.
Logging into Windows Server for the First Time
After the recorder powers up, you will need to configure the Windows operating system for the first time
Logging into Windows Server for the First Time 4

1. On the first screen, scroll through the list and select your preferred language.
Figure 1: The language selection screen during initial Windows software set up. (Used with permission from Microsoft.)
2. Select the country/region, preferred app language, and keyboard layout, then click Next.
NOTE: If a language other than English is selected, the server will restart. This is a normal Windows
behavior, please proceed with step 3 once the server has finished restarting.
3. The "MICROSOFT SOFTWARE LICENSE TERMS" for the "MICROSOFT WINDOWS SERVER 2016
STANDARD AND DATACENTER" is displayed. Review the terms then click Accept.
4. On the Customize settings screen, set a password for the local administrator account.
The password must:
lHave a minimum length of 7 characters.
lMeet complexity requirements. See https://technet.microsoft.com/en-ca/library/cc956977.aspx
for details.
You cannot reuse your last 24 passwords.
The password will expire in 42 days.
5. Press Ctrl+Alt+Delete to unlock and input the login password created in the previous step.
6. Once logged in, the recorder will go through initial system setup.
7. The Setup dialog will start configuring the system storage. This process may take up to 5- 10 minutes
depending upon the size of the storage volume.
8. After the storage is configured, Avigilon Control Center End User License Agreement will be displayed.
Review the terms and click Accept.
NOTE: User must click Accept after reviewing the terms otherwise the system will not be configured
properly.
9. The Avigilon Control Center Software will start running automatically and the NVR Analytics Kit will be
configured.
10. Once the setup procedure is complete, the system will restart.
Logging into Windows Server for the First Time 5

Proceed to activate the license for the Avigilon Control Center software on your HD Network Video Recorder.
Activating the Avigilon Control Center™ License
Downgrading to the ACC 5 Software:
The ACC 6 software is pre-installed on the HD Network Video Recorder.
You can use the ACC 6 software or the ACC 5 software.
Do not activate the ACC 6 software if you plan to use the ACC 5 software. See Downgrading to the ACC 5
Software on the next page.
Before you can configure cameras and monitor live or recorded video, you will need to activate the ACC 6
software license provided with your device. If you don't have a license, you will need to purchase one.
Other parts of the ACC system may start while you perform this procedure, but you will not be able to use any of
the features until after license activation is complete.
Licensing the ACC™ 6 Software
The first time you connect to the new appliance with the ACC Client, you must activate a license for the new
ACC software. After the license is activated, you can immediately use the licensed features.
1. Double-click the new recorder name to log in. There is no user name or password set on the recorder.
2. In the top-left corner, click to open the New Task menu, then click .
3. In the site Setup tab, click .
4. In the License Management dialog box, click Add License….
5. In the following dialog box, select one of the following tabs:
lIf you have internet access, select the Automatic tab. Go to Automatic License Activation below.
lIf you do not have internet access, or you plan to keep the system on a private intranet, select the
Manual tab. Go to Manual License Activation below.
Automatic License Activation
In the Automatic tab:
1. In the Enter Product Keys section, enter the license key.
2. In the Activate and License Site section, click Activate now.
Manual License Activation
In the Manual tab:
1. In the Enter Product Keys section, enter the license key.
2. In Generate Activation File section, click Save File….
3. In the Save As window, select where you want to save the .key file that is generated by the system. You
Activating the Avigilon Control Center™ License 6

can rename the file as required.
4. Click Save.
5. Copy the .key file to a computer with internet access.
Open a web browser and go to http://activate.avigilon.com.
1. Click Choose File and select the .key file, click Upload. The generated license file (.lic) will download
automatically. If it does not, allow the download to occur when you are prompted.
2. Copy the downloaded .lic file to a location that would be accessible to the ACC Client software.
3. Complete the product registration page to receive product updates from Avigilon, then click Register.
Return to the ACC Client:
1. In the Apply License File section, click Apply….
2. Locate the downloaded .lic file and click Open.
3. In the Confirm Licenses dialog box, click OK.
Modifying Licenses
You can use the the License Management dialog box to add, remove, deactivate, and reactivate licenses for the
ACC 6 software. For more information, see the Avigilon Control Center Client User Guide.
Downgrading to the ACC 5 Software
1. Open Windows Settings >Apps >Features and uninstall the ACC 6 software.
2. In Windows explorer, open the D: drive and delete the following directories:
D:\AvigilonConfig
D:\AvigilonData
3. In Windows Explorer, go to C:\Avigilon\Control Center Installation Files\5.10.
4. Install each application by double-clicking the installers in the following order:
ACC 5 Server
ACC 5 Client
ACC 5 Player
ACC 5 Gateway
5. To activate your license, see the Avigilon Control Center Server User Guide for the ACC 5 software,
available on http://avigilon.com.
Troubleshooting Installation—Networking
By default, the HD Network Video Recorder acquires an IP address on the network through DHCP. If you need to
set up the recorder to use a static IP address or any specific network configuration, see the Windows Help and
Support files for more information.
Modifying Licenses 7

Configuring the Avigilon Control Center Software
Complete the following procedures to configure the ACC software to work with your newly installed device.
For more information about any of the following procedures, see the Help files provided with the ACC Client
software.
Starting Up and Shutting Down the ACC Client Software
After you install the ACC Client software, start the application and log in to the HD Network Video Recorder.
The ACC Client software should start automatically when your Windows workstation starts. Refer to the following
steps if it doesn't.
Starting Up the Client Software
Perform one of the following:
lIn the Start menu, select All Programs or All Apps > Avigilon > Avigilon Control Center Client.
lDouble-click or desktop shortcut icon.
When you are prompted, log in to your site. You can only access cameras and video after you log in.
The “Select one or more sites to log in.” message appears. If you are connected only to the new device, one
site is listed in the left navigation panel. Otherwise, all the sites that are connected to the same network are
listed. The site name of your new device is the hostname that you assigned in the Web Interface. You can use
Find Site… to specify the IPaddress or hostname of the device if the list is long.
Shutting Down the Client Software
1. In the top-right corner of the Client software, select > Exit.
2. When the confirmation dialog box appears, click Yes.
Logging In to and Out of a Site
After you start the ACC Client software, you are immediately asked to log in to a site.
By default, the HD Network Video Recorder appears as a site with the same name as the hostname.
The default username is administrator with no password.
Configuring the Avigilon Control Center Software 8

Logging In
1. Open the Site Login tab. The Site Login tab is automatically displayed if you are launching the Client
software for the first time.
To manually access the Site Login tab, do one of the following:
lFrom the top-right corner of the window, select > Log In….
lFrom the top-left corner of the application window, click to open the New Task menu, then
click .
2. On the left side of the Site Login tab, select one or more sites.
If the site you want to log into is not shown, click Find Site… to discover the site.
3. Enter your username and password for the selected sites.
Or, select the Use current Windows credentials check box to automatically use the same username and
password as your computer.
NOTE: If you are unable to login using your current Windows credentials, your system may be using
Kerberos as a network authentication protocol. Contact your network administrator for help.
4. Click Log In.
5. If Two-Factor Authentication is required, a dialog box is displayed.
a. The first time you log in, a QRcode is displayed. On your mobile device, scan the QR code with a
TOTP authenticator app like the Google Authenticator™ mobile app or the FreeOTP Authenticator™
mobile app. If you cannot scan the QRcode, enter the 20-character key into the authenticator app.
The authenticator app will display a 6-character verification code.
b. The next time you log in, use the authenticator app to get your verification code.
c. Enter the code in the Verification Code: box.
Tip: Select the Trust this device for 30 days check box to avoid entering a verification code each
time you log in.
d. Click OK.
You are logged in to the selected sites.
If you want to be notified when new or disconnected sites come online, select the Notify me when additional
sites become available check box.
If you want to see the login page each time you launch the Client software, select the Show this tab on startup
check box. If you prefer not to login each time, you can disable this option and configure automatic login from
the Client Settings dialog box.
Logging Out
You can log out of one or all sites at any time.
To... Do this...
Log out of one or select sites lIn the System Explorer, select one or more sites then right-click and
Logging In 9

To... Do this...
select Log Out.
Log out of all sites 1. In the top-right corner of the Client, select > Log Out.
2. In the confirmation dialog box, click Yes.
Changing the Site Administrator Password
After you log in to the site for the first time, it is recommended that you change the default site administrator
password. This is only required for a new site. If the site password has already been set
1. After you login, the Change Password dialog is displayed.
2. Enter a new password and then confirm the new password.
The password must meet the minimum strength requirements.
l— password meets the strength requirements.
l— password does not meet the strength requirements, enter a new password.
The password strength is defined by how easy it is for an unauthorized user to guess. If your password
does not meet the strength requirements, try entering a series of words that is easy for you to remember
but difficult for others to guess.
3. Click OK.
Tip: If you forget the site administrator password, resetting the password requires restoring the factory default
settings on every server in the site. To avoid this issue, it is highly recommended that you create at least one
other site administrator level user as a backup.
Connecting Cameras to the Avigilon Control Center Software
After all the cameras in your system have been physically connected to the network, you need to connect the
cameras to the ACC software so that video can be recorded and indexed for search.
1. In the site Setup tab, click .
The Connect/Disconnect Devices… tab is displayed.
2. In the Discovered Devices area, select one or more devices then click Connect….
Tip: You can also drag the device to a server on the Connected Devices list.
3. In the Connect Device dialog box, select the server you want the device to connect to.
NOTE: If you are connecting multiple devices, all the cameras must use the same connection settings.
Changing the Site Administrator Password 10

4. If you are connecting a third-party device, you may choose to connect the device by its native driver. In
the Device Type: drop-down list, select the device's brand name. If there is only one option in the drop-
down list, the system only supports one type of driver from the device.
5. If the camera supports a secure connection, the Device Control: drop-down list is displayed. Select one
of the following options:
NOTE: The setting may not be displayed if the camera only supports one of the options.
lSecure — The system will protect and secure the camera's configuration and login details. This
option is selected by default.
lUnsecure — The camera's configuration and login details will not be secured and may be
accessible to users with unauthorized access.
Cameras with a secure connection are identified with the icon in the Status column.
6. In the Network Type: drop-down list, select whether the camera is connected to the LAN (local area
network) or WAN (wireless access network).
7. If it is not displayed, click to display the Site View Editor and choose where the device appears in the
System Explorer.
lIn the site directory, drag devices up and down the right pane to set where it is displayed.
lIf your site includes folders, select a location for the device in the left pane. The right pane
updates to show what is stored in that directory.
lIf you are connecting multiple devices at the same time, the selected devices must be assigned to
the same location.
Tip: If the site you want is not listed, you may need to connect the device to a different server. Make sure
the selected server is connected to the site you want.
8. Click OK.
9. If the device is password protected, the Device Authentication dialog box appears. Enter the device's
username and password, then click OK.
Setting the Recording Schedule
Once all the cameras have been connected, you can set when you want each camera to record video.
By default, all connected cameras are set to record when events are detected by the system. You can skip this
procedure if you prefer to keep the default settings.
Before you can assign a recording schedule, you must create a template. The template allows you to assign the
same schedule to multiple cameras.
Creating a Recording Template
The events that can be selected for the template depend on the licensed features in your system.
Setting the Recording Schedule 11

1. In the server Setup tab, click . The Recording Schedule dialog box is displayed.
2. Click Add Template below the Templates: list.
3. Enter a name for the New Template.
4. Click the Set Area button, then click or drag the cursor across the Recording Mode: timeline to set the
types of events that the cameras will record throughout the day. Individual rectangles on the Recording
Mode: timeline are colored when they have been selected.
The Recording Mode: options include:
lContinuous — record video constantly.
lMotion — only record video when motion is detected.
lPOS Transactions — only record video when a point of sale (POS) transaction is made.
lLicense Plates — only record video when a license plate is detected.
5. To disable recording in parts of the template, click the Clear Area button, then click or drag the cursor
across the timeline to remove the set recording areas.
6. If cameras are not recording in Continuous mode all day, you can set cameras to record reference
images between events in the recording schedule.
lSelect the Record a reference image every: check box, then set the time between each reference
image.
Setting Up a Weekly Recording Schedule
You can set up a weekly recording schedule by applying templates to cameras for each day of the week.
1. In the server Setup tab, click . The Recording Schedule dialog box is displayed.
2. Select a template from the Templates: list.
3. In the Default Week area, click the days of the week this template applies to for each camera.
Figure 2: The Recording Schedule dialog box: Default Week
4. Click OK.
Setting Data Aging
Data aging defines how long recorded video is stored and the quality of the video as it ages over time. In the
ACC software, the recorded image rate is slowly reduced so that recorded video can be viewed over a longer
period of time while still making room for new recordings. You can adjust how long the full image rate video is
kept, so that you have the best quality video when you need it.
Setting Up a Weekly Recording Schedule 12

The amount of data aging that is available depends on the camera you have connected to your system:
lFor JPEG2000 or JPEG compression cameras, data aging is available at three rates:
lHigh Bandwidth keeps recordings at their original quality.
lHalf Image Rate discards half of the recorded data to make room for new recordings.
lQuarter Image Rate keeps 1/4 of the original recorded data so that you can still see older video.
lFor H.265 and H.264 cameras that support data aging, data aging is available at two rates:
lHigh Bandwidth keeps the original high quality video and the secondary stream of low resolution
video.
lLow Bandwidth only keeps the secondary stream of low resolution video.
NOTE: The data aging can only occur when the secondary stream is enabled.
lFor H.265 and H.264 cameras that do not support data aging, only the High Bandwidth video is kept.
By default, the system is set to keep recorded video for the maximum amount of time based on the available
storage.
At the bottom of the Recording and Bandwidth dialog is the following statement:
Total record time estimate is based on constant recording
The retention time is determined by the Max. Record Time setting and the average camera data rate. Since the
system can only provide an estimate of the data rate for the full retention period, the actual retention time may
exceed the Max. Record Time setting by 5 minutes.
NOTE: The time shown in the Total Record Time column is an estimate only.
1. In the server Setup tab, click .
The Recording and Bandwidth dialog box is displayed.
The Data Aging column shows an estimate of the recording time that is available at each image rate,
given the amount of space on the recording device.
2. In the Data Aging column, move the sliders to adjust the amount of time video is stored at each image
rate.
lTo change the data aging settings for all linked cameras, move the slider for one linked camera
and all linked cameras will be updated.
lTo change the data aging setting for one camera, break the camera's link to other cameras by
clicking the icon to the left of its name, then make your changes.
3. In the Max. Record Time column, manually enter a maximum record time or select one of the options from
the drop-down list for each camera.
NOTE: If the time estimated in the Total Record Time column is significantly shorter than what is set in the
Max. Record Time column, the camera's actual recording time will be closer to the Total Record Time
estimate.
4. Click OK.
Setting Data Aging 13

Adding Users and Groups
If there will be other people using the system, you may want to add them as separate users rather than giving
them access through the default administrator account.
Before you can add individual users, you will need to add permission groups that define what users have access
to. By default, the system has the following groups:
lAdministrators — has access to everything in the system.
lPower Users — has access to most features in the system except for the ability to import and export
settings.
lRestricted Users — has access to live video only and can control audio and digital outputs.
lStandard Users — has access to live and recorded video, but cannot make any Setup changes.
It is highly recommended that the Administrators group includes at least two users. In the event one
administrator user forgets the default administrator password, the second administrator user can be used to
reset the password. If you do not have a second administrator user, you may need to completely reset the
system.
Adding Groups
1. In the site Setup tab, click .
2. In the following dialog box, select the Groups tab and click Add Group.
3. In the pop-up dialog box, select an existing group to use as a template for your new group, then click OK.
4. In the Edit Group dialog box, complete the following:
a. Give the new group a name.
b. Select a rank for the group from the Rank: drop-down list. To edit or view the entire Corporate
Hierarchy, click .
c. Move the Min Password Strength: slider to define how strong the password used by each user in
the group must be.
The password strength is defined by an algorithm that anticipates how easy a password is to
guess. There is no defined character minimum, but the stronger the setting, the harder it should be
for an unauthorized user to crack the password.
Tip: If users are expected to change their passwords frequently, you may want to select a weaker
setting to ensure users do not have difficulty choosing new passwords.
d. To enable Two-Factor Authentication, select the Required check box.
The next time users in this group log in, they will need to download an authenticator app on their
mobile device and scan a QRcode to log in to a site.
NOTE: The default administrator will be able to log in to a site without Two-Factor Authentication,
even if it is enabled for their group.
Adding Users and Groups 14

Important: Two-Factor Authentication is not supported on the ACC Mobile 2 or ACC Mobile 3
Preview apps, the ACC Virtual Matrix software, or the ACC Gateway Web Client. Users with Two-
Factor Authentication enabled will not have access to these programs.
e. Select the required Group Privileges: and Access Rights: for the group. Clear the check box of any
feature or device that you do not want the group to have access to.
5. To enable the Dual Authorization feature, click Enable Dual Authorization.
When you enable Dual Authorization, users in this group cannot review recorded video without
permission from a user in the authorizing group.
a. In the following dialog box, click the toggle to enable Dual Authorization.
b. Select the groups that can grant authorization to users in this group.
c. To disable the feature, click the toggle at the top of the dialog box.
d. Click OK.
6. Select the Members tab to add users to the group.
If a user is added to the group through the Add/Edit User dialog box, the user is automatically added to
the group's Members list.
a. Click .
b. Select the users that should be part of this new group. Only users that have been added to the site
are displayed.
Tip: Enter the name of a user in the Search… field to locate specific users.
c. Click Add. The users are added to the Members list.
7. Click OK to save the new group.
Adding Users
1. In the site Setup tab, click .
2. In the Users tab, click Add User.
3. When the Add/Edit User dialog box appears, complete the User Information area.
4. If you don’t want this user to be active yet, select the Disable user check box. Disabled users are in the
system but cannot access the site.
5. In the Login Timeout area, select the Enable login timeout check box to set the maximum amount of time
the Avigilon Control Center Client software can be idle before the user is automatically logged out of the
application.
6. Select the Member Of tab to assign the user to a group.
a. Select the check box beside each access group the user belongs to.
The other columns display the permissions that are included in the selected groups.
b. Return to the General tab.
Adding Users 15

7. In the Password area, complete the following fields:
lPassword: — enter a password for the user.
lConfirm Password: — re-enter the password.
lStrength: — indicates the strength of the password. The strength is defined by the group the user
is assigned to. If the user is a member of more than one group, the user must meet the strongest
password requirement.
The password must meet the minimum strength requirements.
l— password meets the strength requirements.
l— password does not meet the strength requirements, enter a new password.
The password strength is defined by how easy it is for an unauthorized user to guess. If your
password does not meet the strength requirements, try entering a series of words that is easy for
you to remember but difficult for others to guess.
lRequire password change on next login — select this check box if the user must replace the
password after the first login.
lPassword Expiry (Days): — specify the number of days before the password must be changed.
lPassword never expires — select thischeck box if the password never needs to be changed.
8. Click OK. The user is added to the site.
Repeat this procedure to add all the users that are required.
Advanced Settings
After you've set up all the required settings in the ACC Client software, the system can start running.
The following list provides some advanced settings you can use to further customize your system. See the
application Help files for details about how to configure each setting.
lAdjust camera settings
lIf camera video looks slightly blurry or unclear, you can adjust the camera's Image and Display
settings.
lIf you want the camera to record at a different image rate, you can adjust the camera's
Compression and Image Rate settings.
lTo reduce the amount of ambient motion detection for a specific camera, you can adjust the
Motion Detection settings.
lTo maintain the privacy of certain areas, you can set Privacy Zones in the camera's field of view so
that private spaces are never recorded.
lCorporate Hierarchy
lIf you are setting up an enterprise system that includes large, physically dispersed sites, you can
use the Corporate Hierarchy feature to define system access at different levels of the
organization.
Advanced Settings 16