Avigilon ACC VMA-ENVR1-8P4 User manual

User Guide
Avigilon ACC™ ES 8 Port Appliance
VMA-ENVR1-8P4
VMA-ENVR1-8P8
VMA-ENVR1-8P8B

Important Safety Information
This manual provides installation and operation information and precautions for the use of this device.
Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual
carefully. Please provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate
injury to persons, damage to property or damage to the product itself if proper precautions are not
followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only and must conform to all local codes.
lDo not open or disassemble the device. There are no user serviceable parts.
lThe coin cell battery is not replaceable.
CAUTION — Failure to observe the following instructions may result in injury or damage to the
appliance.
lDo not subject cables to excessive stress, heavy loads or pinching.
lDo not operate in dusty areas.
lThis device is for indoor use only.
lDo not expose this product to rain or use near water. If this product accidentally gets wet, unplug it
immediately.
lKeep product surfaces clean and dry. To clean the outside case of the device, gently wipe using a
lightly dampened cloth (only use water, do not use solvents).
lDo not install near any sources of vibration, such as motors.
lDo not install near any heat sources such as radiators or other sources of heat.
lDo not block ventilation openings located on the device enclosure as they are designed to keep the
system cool while running. Install or place this product in an area where there is ample air circulation.
lDo not insert anything into the device ventilation openings.
lUse only accessories recommended by Avigilon.
lKeep these safety instructions.
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Regulatory Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003 (B)/NMB-3(B)
This equipment is to be connected only to PoE networks without routing to the outside plant.
The battery isn't user replaceable or service replaceable.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or
parties authorized by Avigilon Corporation could void the warranty and affect the user’s ability to operate
this equipment.
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Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of
separately from household waste. When this product reaches its end of life, take it to a collection point
designated by local authorities. Some collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help conserve natural resources and ensure that it
is recycled in a manner that protects human health and the environment.
iv

©2021,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. MAC, MacOS, FINDER and MACINTOSH are
registered trademarks of Apple Inc registered in the U.S. and other countries. FreeOPTPAuthenticator is the
trademark of the developer Red Hat. FIREFOX is a registered trademark of the Mozilla Foundation. Android
is a trademark of Google LLC. Other names or logos mentioned herein may be the trademarks of their
respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or
at all is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations
with patents issued in the United States of America and other jurisdictions worldwide (see
avigilon.com/patents). Unless stated explicitly and in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or
its licensors.
This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use
of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
20210805
v

Table of Contents
Introduction 1
Before YouStart 1
Package Contents 1
Overview 2
Front View 2
Rear View 2
System Requirements 3
Supported Network Configurations 4
Installing and Connecting the Hardware 5
Starting the ACCES8 Port Appliance for the First Time 6
Troubleshooting 8
Accessing the Server Management page from a Web Browser 8
Cannot Discover the Device 8
Network Configuration 9
Monitoring System Health 9
Using Server Management 10
Starting and Stopping Server Management 10
Viewing PoE Port Status 11
Manage ACC Services 12
Enable ACC Client Users to Archive Video 12
Provide Server Logs and System Logs for Support 13
Manage Device Settings 13
Change the ACCES8 Port Appliance Administrator Password 14
Manage Time Settings 14
Manage Storage 15
Connect the Device to Cameras and ACC Client Users 16
Assigning a PoE Power Budget 16
Providing Device Logs for Support 18
Installing the ACC Client 19
Activate the ACC Software and Connect to Avigilon Cloud Services 19
Activate ACC Software and Feature Licenses 19
Connect to Avigilon Cloud Services 20
Activating a License 20
Online Activation 20
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Offline Activation 21
Reactivating aLicense 21
Starting Up and Shutting Down the ACC Client Software 22
Connecting to External Devices 23
LEDIndicators 25
Front Panel LEDs 25
Back Panel LEDs 25
Budgeting PoE Power 26
Manage Certificates 27
Replace the Web Certificate 27
Upload a Trusted CA Certificate 29
Upgrade the Firmware 30
Using the Reset Button 32
Restarting the System 32
Restoring Factory Default Settings 32
For More Information 34
vii

Introduction
The Avigilon ACCES8 Port Appliance is the all-in-one solution for network video recording. The recorder
features:
lA network switch to connect and power IP cameras.
lBuilt-in server to run the Avigilon Control Center Server Software.
lLocal video content storage that can be accessed remotely.
The ACCES8 Port Appliance factory default settings allow you to use the recorder immediately after
installation, but if you have special requirements, you can use the Avigilon Control Center software or the
web interface to customize your settings.
Before YouStart
Avigilon recommends:
lThe use of an uninterruptible power supply (UPS) system to protect your video surveillance system
hardware. A UPS system is used to protect critical equipment from mains supply problems, including
spikes, voltage dips, fluctuations and complete power failures using a dedicated battery. It can also
be used to power equipment during the time it takes for a standby generator to be started and
synchronized.
If possible, the UPS connection should include configuration to shut down the operating system on
the appliance when battery power is low or there is 15 minutes of power remaining.
lCameras not be connected to the appliance until after the appropriate network configuration has
been set up.
Package Contents
Ensure the package contains the following:
lAvigilon Video Appliance
lPower cord
lPower supply and screwdriver to secure it
lWall installation hardware
lDigital input/output terminal block connector
Introduction 1

Overview
Front View
1. Reset button
Use this button to physically restart the appliance or perform a factory reset.
2. Status LED
Provides information about daily operations. For more information, see LEDIndicators on page25.
Rear View
1. I/O connector
Provides connections to external input/output devices. For more information, see Connecting to
External Devices on page23.
2. Corporate network uplink port
Accepts a 1GbE Ethernet connection to the general network to allow users access to the web
interface of the appliance.
3. Camera network uplink port
Accepts a 1GbE Ethernet connection to the cameras that are connected to the PoE switch
component. Can be used to link to other PoE switches and cameras, and to access the web interface
of any connected camera video.
4. PoE switch component
Connect cameras to the 10/100 speed PoE switch component to power the cameras and record
Overview 2

video.
5. Power connector
Accepts power to the appliance.
System Requirements
Administrative settings for the appliance are managed through a web interface, accessed from any
Windows, Mac or mobile device using any of the following web browsers:
lMozilla Firefox browser version 3.6 or later
lGoogle Chrome browser 8.0 or later
lMicrosoft Edge browser 25 or later
lSafari 5.0 or later
lChrome on Android 2.2 or later
lSafari on Apple iOS 5 or later.
lWindows Internet Explorer browser version 7.0 or later
Note: Your web browser must be configured to accept cookies or the web interface will not
function correctly.
System Requirements 3