Avipas AV-3104SE User manual

Model: AV-3104SE
4D Serial Joystick Keyboard Controller
User Manual
V1.0
(English)
Please read this user manual
thoroughly before using.
www.avipas.com

1
Contents
1.Brief Introduction............................................................................................................................................................2
1.1 Notice......................................................................................................................................................................2
1.2 Functions and Features...........................................................................................................................................2
1.3 Items Included........................................................................................................................................................2
2.Interface Illustrations......................................................................................................................................................3
3.Technical Specifications...................................................................................................................................................4
4.Controller Operations………..........................................................................................................................................5
4.1 Keyboard.................................................................................................................................................................5
4.2 LCD screen display.................................................................................................................................................5
4.3 Joystick control.......................................................................................................................................................6
5.Keyboard Setups..............................................................................................................................................................6
5.1 PTZ setup................................................................................................................................................................6
5.2 System setup...........................................................................................................................................................7
5.2.1 Password setting..........................................................................................................................................8
5.2.2 Restore factory settings...............................................................................................................................8
5.3 Keyboard menu.......................................................................................................................................................8
5.4 Keyboard parameters............................................................................................................................................. 9
6. Trouble shooting ............................................................................................................................................................ 9
7. Maintenance Service Terms.........................................................................................................................................10
7.1 Warranty................................................................................................................................................................10
7.2 Repair……………………………………………………………………………………………………………10

2
1. Product Overview
1.1 Notice
● Please read this manual thoroughly before use, and keep it handy for future reference.
● Do not use or store AV-3104SE in the environment where the product is exposed to rainwater, moisture
vapor, salty water, oil, etc.
● Do not place the controller close to any exothermic object for a long time.
1.2 Key features
●All metal housing, Joystick and button control
●LCD display for real-time working status
●Control for up to 255 cameras
●RS232, RS422 and RS485 serial control interface
●PELCO-D, PELCO-P and VISCA protocols
●4D joystick for Pan/ Tilt/ Zoom/Lock(unlock) PTZ movements
●Variable speed control of Pan, Tilt, Zoom and Focus
●Auto/Manual for Focus and Exposure
●Selectable button sound on/off.
●Presets save, recall and clear
●OSD (on screen menu display) ON/OFF button
●BLC (Backlight compensation) ON/OFF button
●Max communication distance is up to 3940ft (1200m, w/ 0.5mm twisted pair cable).
1.3 Items included
Please check the package once you get the keyboard if all parts are included and are in good condition.
4-axis joystick keyboard controller
1pc
5 POS TERM Block plug, Female socket
1pc
DC-12V power adapter
1pc
RS232 cable(DB9 Female to 8pin Mini-DIN Male)
1pc
User manual
1pc
Warranty card
1pc

3
2. Interface illustrations (rear panel view)
Port
Physical interface
Description
1
RS232
9-pin DB9 RS232
Full duplex Male
RS232 DB9 to camera RS232 8-pin Mini-DIN with
included RS232 cable
KB RS232 9-pin DB9
Camera 8pin Mini-DIN
RXD Pin 2
TXD Pin 3
TXD Pin 3
RXD Pin 5
GND Pin 5
GND Pin 4
2
RS-422/
RS485
RS422/RS485 connection
RS422 Full duplex
RS485 Half-duplex
For RS422 or RS485 connection with the camera.
Please refer to the table below
RS422
KB controller
Camera
Ta-
RXD IN-
Tb-
RXD IN+
Ra-
TXD IN-
Rb-
TXD IN+
RS485
KB controller
Camera
Ta-
RS485+
Tb-
RS485-
3
Ground
Ground (G)
Signal control line to ground
4
PW
Power indicator light
The light is in steady red when keyboard is working
5
TXD
Sending data indicator light
Flashing in green when the unit is sending data
6
RXD
Receiving data indicator light
Flashing in green when the unit is receiving data
7
DC-12V
Power jack
DC12V power input
Note: for more details on how to control multi cameras, please visit https://www.avipas.com/support

4
3. Technical Specifications
Communication interface
RS232 Full duplex, RS422 Full duplex, RS485 Half-duplex
Baud Rate
2400bps, 4800bps, 9600bps, 19200bps
Protocol
VISCA, PELCO-D, PELCO-P
Joystick
4D control: up/ down/ left/ right/twist/push down
Maximum cameras
255 (via PELCO), 7 via VISCA
Recommended max cable
distance
RS-232: 50 feet (15 Meters)
RS-485: 3,937 feet (1200 Meters)
RS-422: 3,937 feet (1200 Meters)
Display
Backlight LCD screen
Input voltage
DC12V ±10%
Power consumption
6W max
Working Temperature
-10℃~50℃
Working Humidity
≦90%RH (No frosting)
Net weight
5.5LB
Dimension
13*7*4 inch (320*179.3*106.4mm)
Note: 4D joystick for Pan, Tilt, Zoom(twist) and Lock/unlock PTZ movement.
The button on the top of joystick, Push down-> “LOCK”, push again-> “Unlock”

5
4. Controller Operations
4.1 Keyboard
【ESC】Exit or back to the previous menu.
【SETUP】Parameter settings: press and hold the button for 3sec to enter the KBD setting page.
【CAM ON/OFF】Camera power on/off
【AF/MF】Auto/ Manual focus (Manually focus adjustment is done by 【NEAR】/【FAR】
【SET PRESET】Preset setting: to set a preset position, use key combination【SET PRESET】+ number
keys【0~255】+【ENTER】.
【CALL PRESET】Call preset: to call a preset position, use key combination【CALL PRESET】+ number
keys【0~255】+【ENTER】.
【AE/AAE】Auto aperture / Aperture priority: when choose Aperture priority, aperture adjustment is
done by 【OPEN】/【CLOSE】.
【BLC ON/OFF】Back light compensation on/off.
【MENU ON/OFF】keyboard controller menu on/off.
【HOME】HOME position.
【RESET】Pan/tilt position reset.
【CLR】Clear current input.
【0】~【9】Number keys.
【ENTER】Confirmation key: confirm the current input.
【NEAR】Focus in: manually focus in to make far distance objects clearer.
【FAR】Focus out: manually focus out to make near distance objects clearer.

6
【TELE】Narrow-angle button/ Zoom-in: reduce the field of view, zoom in to the target object.
【WIDE】Wide-angle button/ Zoom out: expand the field of view, zoom out from the target object.
【OPEN】Aperture +: Increase aperture. When the aperture is at its maximum, the image will display in
full white. When the LCD shows the camera menu, press 【OPEN】will enter the selected submenu.
【CLOSE】Aperture -: Reduce aperture. When the aperture is at its minimum, the image will display in full
black. When the LCD shows the camera menu, press 【CLOSE】will go back to the previous menu.
【CAM】Select the address of a target device (decoder or camera). Use with key combination number keys
【0~255】+【ENTER】.
【SET ID】Set ID: press and hold the button for 3sec to set the cascading camera protocol address.
4.2 LCD screen display
All operations will be displayed on the LCD screen. If there is no operation or movement for 30 sec, the
controller will enter the power saving mode (with the lowest backlight), with the current status displayed.
4.3 Joystick control
•Push the button on top to “lock”the PTZ movement and Push again to “unlock”.
5. Keyboard Setups
5.1 PTZ setup
Example used in the following section:
- CameraAddress (Camera ID): 28
- Protocol used: Pelco-P
- Baud rate: 9600 bps
Press and hold【SETUP】button for 3 seconds (under normal working mode), then follow the steps below:
Enter password (default is 8888)
Press【Enter】

7
Press【ENTER】to confirm the selected baud rate. There will be a 1-sec beep sound once the setup is complete.
Press【ESC】3 times to exit the setup mode and return to normal working mode.
Note: if all the devices/ cameras are to be set to the same protocol and baud rate, please follow the steps as follows:
Enter the setup page and choose the corresponding protocol and baud rate.
Press【ENTER】to confirm. All the devices with an address of 0-255 will be set to the same protocol and baud rate.
5.2 System setup
System setup includes:
- Change password
- Restore factory setting
- Indicate sound switch setting
- Keyboard ID
- Keyboard lock switch setting
5.2.1 Password setting
Press and hold【SETUP】for 3 seconds (under normal working mode), then follow the steps below:
Press【2】【 8】
Press【Enter】
Move joystick downward to choose the
right protocol: Pelco-P
Move joystick rightward to
choose the right baudrate: 9600
Move joystick downward
【Enter】
【Enter】
Input the original password then press【Enter】
Input new password (4 digits), press 【Enter】
Input password then【Enter】

8
Input the new password again then press【ENTER】. There will be a 1-sec beep sound once the setup is complete.
Press【ESC】twice (2) to exit password setup page and return to the normal working mode.
5.2.2 Restore factory settings
Press and hold【SETUP】for 3 seconds (under normal working mode), then follow the steps below:
Press 【ENTER】to confirm. There will be a 1-sec beep sound once the setup is complete.
Press【ESC】twice (2) to exit password setup page and return to the normal working mode.
5.3 Keyboard menu
PTZ Setup
Camera address: 0-255
(to be set)
Protocol
PELCO-D, PELCO-P, VISACA
Baud Rate
2400/ 4800/ 9600/ 19200
Camera address：0-255
(uniform settings for all
devices)
Same as above
SYSTEM Setup
SET PASSWORD
OLD PW：old password
4 digits
NEW PW: new
password
4 digits
AGAIN PW: confirm
change
4 digits
LOAD DEFAU
(Restore factory setting)
Confirm?
Press 【ENTER】to confirm
Press【ESC】to exit
SYSTEM Setup
SOUND SETUP
(Button sound on/off)
ON
Move joystick right/left to select
Press【ENTER】to confirm
OFF
HOST ID SET
Keyboard address
Number【0】-【15】
LEARN SETUP
(Keyboard lock setting)
ON
Move joystick right/left to select
Press【ENTER】to confirm
OFF
Enter password
Move joystick downward
【Enter】
Move joystick downward
【Enter】

9
5.4 Keyboard parameters
Protocol: X
Baud rate: X
Current control protocol and baud rate
Camera query
Camera protocol: 001
Protocol
Corresponding protocol
Baud rate
Corresponding baud rate
System query
Model number: XXXXXXXX
10 digits max
Serial number: XXXXXXXX
8-digit serial number on camera
Device number: XX
2-digit keyboard ID number
Keyboard lock: ON/OFF
Display the current keyboard lock setting
Sound: ON/OFF
Display the current button sound prompt
setting
6. Trouble shooting
Issue
Analysis
Solution
PTZ cameras
not responsive
Check cable connections
Check and secure all connecting cables
Check the correspondence of camera
protocol and baud rate settings if
matching with KBD
change the protocol and baud accordingly, to
let camera and KBD to match each other
or restore the KBD default settings and change
the camera settings accordingly
Check the PTZ indicator light when
move the controller
If PTZ indicator light flashing, check other
possibilities;
PTZ indicator light is not flashing, check the
cable connections. If the connection is normal,
please contactAViPAS for repairing. Send
email to servi[email protected]
PTZ camera not
fully response
Not fully functional on PTZ camera
If using other brand name PTZ camera, cannot
guarantee fully compatible
Cameras move
together
Check camera address (camera ID)
setting
Check if the address numbers of the cameras
(those moving together) are the same. Set
identical address to each camera
Note: you need to reboot the camera after
changing settings
Forgot password
Press and hold 【SETUP】to enter the system settings menu. Reset the password.

10
7. Maintenance Service Terms
7.1 Warranty
● AViPAS warrants its new product against defects in materials and workmanship for a period of TWO (2) YEAR from
the date of original invoice.
● Within three months after the 1-year warranty, if the product is noticed to have the same malfunction as before the
warranty ends, it will obtain free maintenance service.
● This warranty does NOT cover problems or damage resulting from, but not limited to, any of the following: any
accident, disassembly, or misapplication; any improper operation that is not in accordance with the supplied product
instructions; any other cause which does not relate to a product defect in materials or workmanship.
● Please avoid stress, vibration or soakage during transport, storage and installation. Problems or damage resulting from
the above are NOT covered by warranty.
● Please remain the way of fission package and our original package for transport. Any damage resulting from integrated
package or customer package are NOT covered by warranty.
● This warranty does NOT cover any problem or damage resulting from unauthorized repair or disassembly.
● Our company does offer repair services to out-of-warranty products. Please notice that service fees will be charged.
● For the defected products: if it's still under warranty, please fill out the warranty form with all the information needed,
describing the problems in detail. Customers may be asked to furnish proof of ownership and date of purchase by
showing the sales receipt/purchase invoice/warranty card.
● We are not responsible for the damage or loss caused by specific usage or applications. Any compensation made by the
company regarding breach of contract, negligence or infringement won't exceed the amount of the product. The factory
won't bear any responsibility for special, unexpected or continue damage caused by any other reasons.
● Our company has the final right of explanation for the above terms.
7.2 Repair service
● If the product needs to be sent back to the manufacturer for repair. please contact us at [e-mail] for the
RMA form. Our company is only responsible for the one-way shipping fee from the manufacturer to customer after
repair or maintenance.

11
Copyright Notice
All contents of this manual, whose copyright belongs to our corporation cannot be cloned, copied or translated without the
permission of the company. Product specifications and information which were referred to in this document are for reference
only. We may alter the content at any time and without prior notice.

12
Ver 2021-12-8 (EN)
Contact Details:
AViPAS, Inc.
Address: 1700 Wyatt Drive, Suite #3
Santa Clara, CA 95054
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.avipas.com