Axis A82 Series User manual

AXISA82NetworkVideoDoorStationSeries
AXISA8207-VENetworkVideoDoorStation
AXISA8207-VEMkIINetworkVideoDoorStation
UserManual

AXISA82NetworkVideoDoorStationSeries
TableofContents
Solutionoverview...........................................3
Productoverview...........................................4
Getstarted................................................6
Findthedeviceonthenetwork....................................6
Accessthedevice...............................................6
Securepasswords...............................................6
Additionalsettings..........................................7
Changetherootpassword........................................7
SetupdirectSIP(P2P)...........................................7
SetupSIPthroughaserver(PX)..................................8
Createanorganization...........................................8
Createacontact................................................8
Congurethecallbutton.........................................9
Setupascardreader-networkconnection..........................10
Setupascardreader-wiredconnection............................10
UseDTMFtounlockthedoorforavisitor............................11
Transmitlivevideotoamonitor....................................12
Printacontactlist..............................................12
Learnmore................................................13
Thephonebook.................................................13
VoiceoverIP(VoIP)..............................................13
Setuprulesandalerts...........................................15
Applications....................................................15
Dailyuse..................................................16
Usethekeypad.................................................16
Troubleshooting............................................17
Resettofactorydefaultsettings...................................17
Checkthecurrentrmware.......................................17
Upgradethermware............................................17
Technicalissues,cluesandsolutions................................18
Performanceconsiderations.......................................18
Specications..............................................20
Frontpanelindicatorsandcontrols.................................20
LEDindicators..................................................20
SDcardslot....................................................20
uttons.......................................................21
Connectors....................................................21
Safetyinformation..........................................24
Hazardlevels...................................................24
Othermessagelevels.............................................24
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AXISA82NetworkVideoDoorStationSeries
Solutionoverview
Solutionoverview
AXIS A9801
AXIS A9161
1Doorstation
2DoorstationcombinedwithAXISA9801
3DoorstationcombinedwithAXISA9161
4Doorstationcombinedwithanaccesscontrolsystem,foreampleAXISA1001orAXISA1601
3

AXISA82NetworkVideoDoorStationSeries
Productoverview
Productoverview
1
2
3
4
5
6
7
8
8
9
10
1Speaker
2Camera
3Callindicatoriconsonpage20
4Cardreaderindicatorstripeonpage20
5Keypad
6Callbuttononpage20
7Cardreadericon
8Microphone
9PIR-sensor
10T-coilicon
4

AXISA82NetworkVideoDoorStationSeries
Productoverview
1 2 3
4
5
6
7
8
9101112
1HDMIconnectoronpage21(microHDMI)
2Powerconnectoronpage23
3Networkconnectoronpage21(PoE+)
4Relayconnectoronpage21
5Relayconnectoronpage21
6I/Oconnectoronpage22
7StatusLED
8Controlbuttononpage21
92NVBUS(notused)
10Audioconnectoronpage21
11SDcardslotonpage20(microSD/microSDHC/microSDXC)
12Readerconnectoronpage22
5

AXISA82NetworkVideoDoorStationSeries
etstarted
etstarted
Findthedevieonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.oth
applicationsarefreeandcanbedownloadedfromais.com/support.
FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageatais.com.
Aessthedevie
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),gotoSafari,clickonjourandselectthedevicefromthedrop-downlist.Toadd
onjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage6.
Seurepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Setanewpasswordfortherootaount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.
2.Retypethepasswordtoconrmthespelling.
3.ClickSave.Thepasswordhasnowbeencongured.
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AXISA82NetworkVideoDoorStationSeries
Additionalsettings
Additionalsettings
Thissectionwillcoveralltheimportantcongurationsthataninstallerneedstodotogettheproductupandrunningafter
thehardwareinstallationhasbeencompleted.
Changetherootpassword
1.Logintotheproduct’swebpageandgotoSystem>sers.
2.Fortherootuser,clickEdit.
3.Enteranewpasswordandsave.
SetupdiretSIP(P2P)
VoIP(VoiceoverIP)isagroupoftechnologiesthatenablesvoiceandmultimediacommunicationoverIPnetworks.Formore,
seeVoiceoverIP(VoIP)onpage13.
InthisproductVoIPisenabledthroughtheSIPprotocol.FormoreinformationaboutSIP,seeSessionInitiationProtocol(SIP)on
page14
TherearetwotypesofsetupsforSIP.Peer-to-peerisoneofthem.Usepeer-to-peerwhenthecommunicationisbetweenafewuser
agentswithinthesameIPnetworkandthereisnoneedforextrafeaturesthataPX-servercouldprovide.Forinformationon
howtosetitup,seePeer-to-peerSIP(P2PSIP)onpage14.
1.GotoVoIP>SIPsettingsandselectEnableSIP.
2.InCalltimeout,setthenumberofsecondsthatacallwilllastbeforeitendsifthereisnoanswer.
3.Toallowthedevicetoreceiveincomingcalls,selectAllowincomingcalls.
NO NO
NOTICE TICE TICE
Whenyouallowincomingcalls,thedeviceacceptscallsfromanydeviceconnectedtothenetwork.Ifthedeviceisaccessible
fromapublicnetworkortheinternet,werecommendyoutodisableincomingcalls.
4.Setthenumberofsecondsbeforetimeoutforincomingcalls.
5.ClickSave.
6.InPortsettings,entertheSIPportnumberandSIPTLSportnumber.
Note
•SIPport–forSIPsessions.Signallingtrafcthroughthisportisnon-encrypted.Thedefaultportnumberis5060.
•SIPTLSport–forSIPSandTLSsecuredSIPsessions.SignallingtrafcthroughthisportisencryptedwithTransportLayer
Security(TLS).Thedefaultportnumberis5061.
•RTPstartport–EntertheportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportformediatransportis
4000.SomerewallsmightblockRTPtrafconcertainportnumbers.Aportnumbermustbebetween1024and65535.
7.ClickSave.
8.InNATtraversal,selecttheprotocolsyouwanttoenableforNATtraversal.
Note
UseNATtraversalwhenthedeviceisconnectedtothenetworkfrombehindaNATrouterorarewall.Formoreinformation
see.
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AXISA82NetworkVideoDoorStationSeries
Additionalsettings
SetupSIPthroughaserver(PBX)
VoIP(VoiceoverIP)isagroupoftechnologiesthatenablesvoiceandmultimediacommunicationoverIPnetworks.Formore,
seeVoiceoverIP(VoIP)onpage13.
InthisproductVoIPisenabledthroughtheSIPprotocol.FormoreinformationaboutSIP,seeSessionInitiationProtocol(SIP)on
page14
TherearetwotypesofsetupsforSIP.APX-serverisoneofthem.UseaPX-serverwhenthecommunicationshouldbebetweenan
innitenumberofuseragentswithinandoutsidetheIPnetwork.Additionalfeaturescouldbeaddedtothesetupdependingonthe
PX-provider.Formoreinformationsee,PrivateBranchEchange(PBX)onpage14.
1.RequestthefollowinginformationfromyourPXprovider:
-UserID
-Domain
-Password
-AuthenticationID
-CallerID
-Registrar
-RTPstartport
2.GotoVoIP>SIPaccounts>Createaccount.
3.EnteraNamefortheaccount.
4.SelectRegistrar.
5.Selectatransportmode.
6.AddtheaccountinformationfromthePXprovider.
7.ClickSave.
8.SetuptheSIPsettingsthesamewayasforpeer-to-peer.SeeSetupdirectSIP(P2P)onpage7formoreinformation.
Createanorganization
Note
Everycontactinthephonebookmustbelongtoanorganization.
1.GotoVoIP>Phonebook>Contacts.
2.ClickNew.
3.Enteranameanddescriptionoftheorganization.
4.ClickSave.
Createaontat
Thisexampleexplainshowtocreateanewcontactinthephonebook.Thiscontact:
•hasaSIPaddress
•belongstoanorganization
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AXISA82NetworkVideoDoorStationSeries
Additionalsettings
•belongstoadepartment
Beforeyoustart
•Createtheorganizationinthephonebook.Tondouthowtocreateit,seeCreateanorganizationonpage8.
•EnableSIPinVoIP>SIPsettings.
1.GotoVoIP>Phonebook>Contacts.
2.ClickEditnexttothenameoftheorganizationtowhichthecontactbelongs.
3.ClickNew.
4.Entertherstandlastnameofthecontact.
5.Enteranavailablespeeddialnumber.
Note
Thespeeddialnumberisusedtocallthecontactfromthedoorstation.Ifyouenteraspeeddialnumberwhichisalready
assignedtoanothercontact,awarningmessageappearsandyoucannotsavethecontact.
6.UnderDepartment,selectNewandenterthenameofthedepartment.
7.InCallinformation,selectSIPaddress.
8.Enterthecontact’sSIPaddress.
Note
ForinformationaboutSIPaddresses,seeSessionInitiationProtocol(SIP)onpage14.
9.SelecttheSIPaccounttocallfrom.
10.InFallback,selectNone.
Note
Afallbackisacontact,towhomthecallisforwardediftheoriginalcontactdoesnotreply.
11.ClickSave.
Conguretheallbutton
ydefault,thecallbuttonisconguredtomakeVMS(VideoManagementSystem)calls.Ifyouwanttokeepthisconguration,you
justneedtoaddtheAxisnetworkdoorstationtotheVMS.
Thisexampleexplainshowtosetupthesystemtocallacontactinthephonebookwhenavisitorpressesthecallbutton.
1.GotoVoIP>Phonebook>CallbuttonandclickAdd.
2.SelectacontactandclickAdd.
3.DeselectVMScall.
4.ClickSave.
Todisablethecallbutton:
1.Don’taddanyrecipients,orremovealreadyaddedrecipients.
2.DeselectVMScall.
3.ClickSave.
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AXISA82NetworkVideoDoorStationSeries
Additionalsettings
Setupasardreader-networkonnetion
Tousethedoorstationasacardreader,youmustconnectittoadoorcontroller.Thedoorcontrollerstoresallcredentialsand
keepstrackofwhoisallowedthroughthedoor.Inthisexampleweconnectthedevicesoverthenetwork.Wealsomodifythe
allowedcardtypes.
Important
ThenetworkconnectiononlyworkswithAxisdoorcontrollers.Toconnecttoanon-Axisdoorcontroller,youneedto
physicallyconnectthedeviceswithwires.SeeSetupascardreader-wiredconnectiononpage10.
Beforeyoustart
Congurethedoorcontroller’shardware,usingtheWiegandprotocolforthereader.Seethedoorcontroller’susermanualfor
instructions.
Setupthedoorstationasacardreader
1.GotoHardware>Reader>Readerprotocol>ProtocolandselectVAPIXreader.
2.ClickConnecttoAxisdoorcontroller.
3.Inthepop-up,selecttheprotocolforcommunicatingwiththedoorcontroller.
4.EntertheIPaddressandcredentialsforthedoorcontroller.
5.ClickSave.
6.InSelectedreader,selectthereader.
7.ClickSave.
8.IntheCardtypestab,selectthecardtypestoallow.
Note
Youcankeepthedefaultsetofcardtypesormodifythelistaccordingtoyourneeds.
9.ClickSave.
Setupasardreader-wiredonnetion
Tousethedoorstationasacardreader,youmustconnectittoadoorcontroller.Thedoorcontrollerstoresallcredentialsandkeeps
trackofwhoisallowedthroughthedoor.Inthisexample,weconnectthedeviceswithwires,weusetheWiegandprotocol,activate
thebeeperanduseoneI/OportfortheLED.Wealsomodifytheallowedcardtypes.
Important
UseI/Oportsthatarenotalreadyinuse.IfyouuseI/Oportsalreadyinuse,anyeventscreatedfortheseportswillstop
working.
Beforeyoustart
•Physicallyconnectthedoorstationtoadoorcontroller.Usetheelectricalwiringdrawingsavailableat
ais.com/products/ais-a8207-ve
•Congurethedoorcontroller’shardware,usingtheWiegandprotocolforthereader.Seethedoorcontroller’suser
manualforinstructions.
Setupthedoorstationasacardreader
1.GotoHardware>Reader>Readerprotocol>ProtocolandselectWiegand.
2.InBeeper,selectActivatebeeper.
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