Axis I8016-LVE User manual

AXISI8016-LVENetworkVideoIntercom
UserManual

AXISI8016-LVENetworkVideoIntercom
TaleofContents
Setupoverview.............................................3
Productoverview...........................................4
Getstarted................................................5
Findthedeviceonthenetwork....................................5
Openthedevice'swebpage.......................................5
Congureyourdevice........................................7
SetupdirectSIP(P2P...........................................7
SetupSIPthroughaserver(PBX..................................7
Createacontact................................................8
Congurethecallbutton.........................................9
UseDTMFtounlockthedoorforavisitor............................9
BenetfromIRlightinlow-lightconditionsbyusingnightmode........10
Learnmore................................................11
VoiceoverIP(VoIP..............................................1 1
Setuprulesforevents...........................................12
NATtraversal...................................................13
Applications....................................................13
Troubleshooting............................................14
Resettofactorydefaultsettings...................................14
Checkthecurrentrmwareversion.................................14
Upgradethermware............................................14
Technicalissues,clues,andsolutions................................15
Performanceconsiderations.......................................16
Contactsupport.................................................16
Connectequipment.........................................17
RelaypoweredbyPoE(12V.......................................17
Relaypoweredbyseparatepowersupply............................17
Potential-freerelay..............................................17
12VFail-securelockpoweredbyPoEfromintercom...................18
12VFail-securelockpoweredbyexternalpowersupply.................18
Specications..............................................20
Frontpanelindicatorsandcontrols.................................20
LEDindicators..................................................20
SDcardslot....................................................20
Buttons.......................................................20
Connectors....................................................20
Safetyinformation..........................................22
Hazardlevels...................................................22
Othermessagelevels.............................................22
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AXISI8016-LVENetworkVideoIntercom
Setupoverview
Setupoverview
1Intercom
2IntercomcombinedwithAXISA9801
3IntercomcombinedwithAXISA9161
4Intercomcombinedwithareaderandanaccesscontrolsystem,forexamleAXISA1001orAXISA1601
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AXISI8016-LVENetworkVideoIntercom
Productoverview
Productoverview
1Callindicatoriconsonage20
2Camera
3Callbutton
4IRilluminator
5Seaker
6Microhone
7I/Oconnectoronage21
8Controlbuttononage20
9Audioconnectoronage21
10StatusLED
11SDcardslotonage20(microSD/microSDHC/microSDXC)
12Networkconnectoronage21
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AXISI8016-LVENetworkVideoIntercom
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/suort.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browerupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
Settings> > >Safari Safari Safari> > >Advanced Advanced Advanced> > >Exerimental Exerimental ExerimentalFeatures Features Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'webpage
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newasswordfortherootaccountonage5.
Verifythatnoonehatamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonage14.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Setanewpawordfortherootaccount
Thedefaultadministratorusernameisroot.There’snodefaultpasswordfortherootaccount.Yousetapasswordtherst
timeyoulogintothedevice.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecureasswordsonage6.
2.Retypethepasswordtoconrmthespelling.
3.ClickAdduser.
Important
Ifyoulosethepasswordfortherootaccount,gotoResettofactorydefaultsettingsonage14andfollowtheinstructions.
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AXISI8016-LVENetworkVideoIntercom
Getstarted
Securepaword
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
Configureyourdevice
Thissectionwillcoveralltheimportantcongurationsthataninstallerneedstodotogettheproductupandrunningafter
thehardwareinstallationhasbeencompleted.
SetupdirectSIP(P2P)
VoIP(VoiceoverIPisagroupoftechnologiesthatenablesvoiceandmultimediacommunicationoverIPnetworks.Formore,
seeVoiceoverIP(VoIP)onage11.
InthisproductVoIPisenabledthroughtheSIPprotocol.FormoreinformationaboutSIP,seeSessionInitiationProtocol(SIP)on
age11
TherearetwotypesofsetupsforSIP.Peer-to-peerisoneofthem.Usepeer-to-peerwhenthecommunicationisbetweenafewuser
agentswithinthesameIPnetworkandthereisnoneedforextrafeaturesthataPBX-servercouldprovide.Forinformationon
howtosetitup,seePeer-to-eerSIP(P2PSIP)onage11.
1.GotoSystemSIPSIPsettingsandselectEnableSIP.
2.Toallowthedevicetoreceiveincomingcalls,selectAllowincomingcalls.
NO NO
NOTICE TICE TICE
Whenyouallowincomingcalls,thedeviceacceptscallsfromanydeviceconnectedtothenetwork.Ifthedeviceisaccessible
fromapublicnetworkortheinternet,werecommendyounottoallowincomingcalls.
3.ClickCallhandling.
4.InCallingtimeout,setthenumberofsecondsthatacallwilllastbeforeitendsifthereisnoanswer.
5.Ifyouhaveallowedincomingcalls,setthenumberofsecondsbeforetimeoutforincomingcallsinIncomingcalltimeout.
6.ClickPorts.
7.EntertheSIPportnumberandTLSportnumber.
Note
•SIPport–forSIPsessions.Signallingtrafcthroughthisportisnon-encrypted.Thedefaultportnumberis5060.
•TLSport–forSIPSandTLSsecuredSIPsessions.SignallingtrafcthroughthisportisencryptedwithTransportLayer
Security(TLS.Thedefaultportnumberis5061.
•RTPstartport–EntertheportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportformediatransportis
4000.SomerewallsmightblockRTPtrafconcertainportnumbers.Aportnumbermustbebetween1024and65535.
8.ClickNATtraversal.
9.SelecttheprotocolsyouwanttoenableforNATtraversal.
Note
UseNATtraversalwhenthedeviceisconnectedtothenetworkfrombehindaNATrouterorarewall.Formoreinformation
seeNATtraversalonage13.
10.ClickSave.
SetupSIPthroughaerver(PBX)
VoIP(VoiceoverIPisagroupoftechnologiesthatenablesvoiceandmultimediacommunicationoverIPnetworks.Formore
information,seeVoiceoverIP(VoIP)onage11.
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
Inthisdevice,VoIPisenabledthroughtheSIPprotocol.FormoreinformationaboutSIP,seeSessionInitiationProtocol(SIP)onage11
TherearetwotypesofsetupsforSIP.APBXserverisoneofthem.UseaPBXserverwhenthecommunicationshouldbebetweenan
innitenumberofuseragentswithinandoutsidetheIPnetwork.Additionalfeaturescouldbeaddedtothesetupdependingonthe
PBXprovider.Formoreinformation,seePrivateBranchExchange(PBX)onage12.
1.RequestthefollowinginformationfromyourPBXprovider:
-UserID
-Domain
-Password
-AuthenticationID
-CallerID
-Registrar
-RTPstartport
2.GotoSystemSIPSIPaccountsandclick+Account.
3.EnteraNamefortheaccount.
4.SelectRegistered.
5.Selectatransportmode.
6.AddtheaccountinformationfromthePBXprovider.
7.ClickSave.
8.SetuptheSIPsettingsinthesamewayasforpeer-to-peer,seeSetudirectSIP(P2P)onage7.UsetheRTPstart
portfromthePBXprovider.
Createacontact
Thisexampleexplainshowtocreateanewcontactinthecontactlist.Beforeyoustart,enableSIPinSystem>SIP.
Tocreateanewcontact:
1.GotoContactlist.
2.Click+Addcontact.
3.Entertherstandlastnameofthecontact.
4.Enterthecontact’sSIPaddress.
Note
ForinformationaboutSIPaddresses,seeSessionInitiationProtocol(SIP)onage1 1.
5.SelecttheSIPaccounttocallfrom.
6.Choosethecontact’sAvailability.Ifacallisattemptedwhenthecontactisnotavailable,thecalliscanceledunlessa
there’safallbackcontact.
Note
AvailabilityoptionsaredenedinSystem>Events>Schedules.
7.InFallback,selectNone.
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
Note
Afallbackisacontact,towhomthecallisforwardediftheoriginalcontactdoesnotreply.
8.ClickSave.
Congurethecallbutton
Bydefault,thecallbuttonisconguredtomakeVMS(VideoManagementSystemcalls.Ifyouwanttokeepthisconguration,you
justneedtoaddtheAxisintercomtotheVMS.
Thisexampleexplainshowtosetupthesystemtocallacontactinthecontactlistwhenavisitorpressesthecallbutton.
1.GotoCallbutton.
2.TurnoffMakecallsinthevideomanagementsystem(VMS).
3.UnderRecipients,selectacontact.
Todisablethecallbutton,turnoffEnablecallbutton.
UeDTMFtounlockthedoorforaviitor
Whenavisitormakesacallfromtheintercom,thepersonwhoanswerscanusetheDual-ToneMulti-Frequencysignaling(DTMF
ofhisSIPdevicetounlockthedoor.Thedoorcontrollerunlocksandlocksthedoor.
Thisexampleexplainshowto:
•denetheDTMFsignalintheintercom
•setuptheintercomto:
-requestthedoorcontrollertounlockthedoor,or
-unlockthedoorusingtheinternalrelay.
Youmakeallsettingsintheintercom’swebpage.
Beforeyoustart
•AllowSIPcallsfromthedeviceandsetupaSIPaccount.SeeSetudirectSIP(P2P)onage7andSetuSIPthrough
aserver(PBX)onage7.
DenetheDTMFsignalintheintercom
1.GotoSystemSIPSIPaccountsandlocatetheSIPaccount.
2.ClickEdit.
3.ClickDTMF.
4.Click+DTMFsequence.
5.IntheSequenceeld,enter"1".
6.IntheDescriptioneld,enter"Unlockdoor".
7.ClickSave.
Setuptheintercomtounlockthedoorusingtheinternalrelay
1.FollowthestepsunderDenetheDTMFsignalintheintercom
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AXISI8016-LVENetworkVideoIntercom
Configureyourdevice
2.GotoSystemEventsRulesandaddarule.
3.IntheNameeld,enter"DTMFunlockdoor".
4.Fromthelistofconditions,underCall,selectDTMFandUnlockdoor.
5.Fromthelistofactions,underI/O,selectToggleI/Oonce.
6.Fromthelistofports,selectRelay1.
7.ChangeDurationto00:00:07,whichmeansthatthedoorisopenfor7seconds.
8.ClickSave.
BenetfromIRlightinlow-lightconditionbyuingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideoImageDay-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
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AXISI8016-LVENetworkVideoIntercom
Learnmore
Learnmore
VoiceoverIP(VoIP)
VoiceoverIP(VoIPisagroupoftechnologiesthatenablesvoicecommunicationandmultimediasessionsoverIPnetworks,suchas
theinternet.Intraditionalphonecalls,analogsignalsaresentthroughcircuittransmissionsoverthePublicSwitchedTelephone
Network(PSTN.InaVoIPcall,analogsignalsareturnedintodigitalsignalstomakeitpossibletosendthemindatapackets
acrosslocalIPnetworksortheinternet.
IntheAxisproduct,VoIPisenabledthroughtheSessionInitiationProtocol(SIPandDual-ToneMulti-Frequency(DTMFsignaling.
Example
WhenyoupressthecallbuttononanAxisintercom,acallisinitiatedtooneormorepredenedrecipients.Whenarecipientreplies,
acallisestablished.ThevoiceandvideoistransferredthroughVoIPtechnologies.
SeionInitiationProtocol(SIP)
TheSessionInitiationProtocol(SIPisusedtosetup,maintainandterminateVoIPcalls.Youcanmakecallsbetweentwoormore
parties,calledSIPuseragents.TomakeaSIPcallyoucanuse,forexample,SIPphones,softphonesorSIP-enabledAxisdevices.
TheactualaudioorvideoisexchangedbetweentheSIPuseragentswithatransportprotocol,forexampleRTP(Real-Time
TransportProtocol.
Youcanmakecallsonlocalnetworksusingapeer-to-peersetup,oracrossnetworksusingaPBX.
Peer-to-peerSIP(P2PSIP)
ThemostbasictypeofSIPcommunicationtakesplacedirectlybetweentwoormoreSIPuseragents.Thisiscalledpeer-to-peerSIP
(P2PSIP.Ifittakesplaceonalocalnetwork,allthat’sneededaretheSIPaddressesoftheuseragents.AtypicalSIPaddressinthis
casewouldbesip:<local-ip>.
Example
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AXISI8016-LVENetworkVideoIntercom
Learnmore
SIP
1UseragentA-intercom.SIPaddress:si:192.168.1.101
2UseragentB-SIP-enabledhone.SIPaddress:si:192.168.1.100
YoucansetuptheAxisintercomtocallforexampleaSIP-enabledphoneonthesamenetworkusingapeer-to-peerSIPsetup.
PrivateBranchExchange(PBX)
WhenyoumakeSIPcallsoutsideyourlocalIPnetwork,aPrivateBranchExchange(PBXcanactasacentralhub.Themain
componentofaPBXisaSIPserver,whichisalsoreferredtoasaSIPproxyoraregistrar.APBXworkslikeatraditionalswitchboard,
showingtheclient'scurrentstatusandallowingforexamplecalltransfers,voicemail,andredirections.
ThePBXSIPservercanbesetupasalocalentityoroffsite.Itcanbehostedonanintranetorbyathirdpartyprovider.Whenyou
makeSIPcallsbetweennetworks,callsareroutedthroughasetofPBXs,thatquerythelocationoftheSIPaddresstobereached.
EachSIPuseragentregisterswiththePBX,andcanthenreachtheothersbydialingthecorrectextension.AtypicalSIPaddressin
thiscasewouldbesip:<user>@<domain>orsip:<user>@<registrar-ip>.TheSIPaddressisindependentofitsIP
addressandthePBXmakesthedeviceaccessibleaslongasitisregisteredtothePBX.
Example
SIP
SIP
SIP
1si:[e-mail]
2si:[e-mail]
3PBX PBX
PBXsi.comany.com
4si:of[e-mail]
WhenyoupressthecallbuttononanAxisintercom,thecallisforwardedthroughoneormorePBXstoaSIPaddresseitheronthe
localIPnetworkorovertheinternet.
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AXISI8016-LVENetworkVideoIntercom
Learnmore
Setupruleforevent
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
NATtraveral
UseNAT(NetworkAddressTranslationtraversalwhentheAxisdeviceislocatedonanprivatenetwork(LANandyouwantto
accessitfromoutsideofthatnetwork.
Note
TheroutermustsupportNATtraversalandUPnP®.
EachNATtraversalprotocolcanbeusedseparatelyorindifferentcombinationsdependingonthenetworkenvironment.
•ICETheICEInteractiveConnectivityEstablishmentprotocolincreasesthechancesofndingthemostefcientpathto
successfulcommunicationbetweenpeerdevices.IfyoualsoenableSTUNandTURN,youimprovetheICEprotocol’s
chances.
•STUN-STUN(SessionTraversalUtilitiesforNATisaclient-servernetworkprotocolthatletstheAxisdevicedetermineif
itislocatedbehindaNATorrewall,andifsoobtainthemappedpublicIPaddressandportnumberallocatedfor
connectionstoremotehosts.EntertheSTUNserveraddress,forexample,anIPaddress.
•TURN-TURN(TraversalUsingRelaysaroundNATisaprotocolthatletsadevicebehindaNATrouterorrewallreceive
incomingdatafromotherhostsoverTCPorUDP.EnterTURNserveraddressandthelogininformation.
Application
AXISCameraApplicationPlatform(ACAPisanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/alications.
TondtheusermanualsforAxisapplications,gotohel.axis.com.
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AXISI8016-LVENetworkVideoIntercom
Trouleshooting
Trouleshooting
Reettofactorydefaultetting
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonage4.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/suort.
Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebpage.GotoMaintenance>Factorydefaultandclick
Default.
Checkthecurrentrmwareverion
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend
youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour
particularproblem.
Tocheckthecurrentrmware:
1.Gotothedeviceinterface>Status.
2.SeethermwareversionunderDeviceinfo.
Upgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein
thenewrmwarealthoughthisisnotguaranteedbyAxisCommunicationsAB.
Important
Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.
Note
Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeyouupgradethe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/suort/rmware.
1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/suort/rmware.
2.Logintothedeviceasanadministrator.
3.GotoMaintenanceFirmwareupgradeandclickUpgrade.
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AXISI8016-LVENetworkVideoIntercom
Trouleshooting
Whentheupgradehasnished,theproductrestartsautomatically.
Technicaliue,clue,andolution
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/suort.
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.
Problemsafterrmware
upgrade
Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion
fromtheMaintenancepage.
ProblemssettingtheIPaddress
Thedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice:
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.
Thedevicecan’tbeaccessedfromabrowser
Can’tloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPSisusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonage14.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured.
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/suort.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSystemDateandtime.
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows®:
•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/vms.
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AXISI8016-LVENetworkVideoIntercom
Trouleshooting
Performanceconideration
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitraterequired,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compressionbydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAPapplicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
Contactupport
Contactsupportataxis.com/suort.
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AXISI8016-LVENetworkVideoIntercom
Connectequipment
Connectequipment
RelaypoweredbyPoE(12V)
1.Tocheckrelaystate,gotoSystemAccessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
Relaypoweredbyeparatepowerupply
1.Tocheckrelaystate,gotoSystemAccessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
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AXISI8016-LVENetworkVideoIntercom
Connectequipment
Potential-freerelay
1.Tocheckrelaystate,gotoSystemAccessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
12VFail-ecurelockpoweredbyPoEfromintercom
1.Tocheckrelaystate,gotoSystemAccessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
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AXISI8016-LVENetworkVideoIntercom
Connectequipment
12VFail-ecurelockpoweredbyexternalpowerupply
1.Tocheckrelaystate,gotoSystemAccessoriesandndtherelayport.
2.SetNormalstateto:
-forafail-securelock.
-forafail-safelock.
19

AXISI8016-LVENetworkVideoIntercom
Specifications
Specifications
Frontpanelindicatorandcontrol
Whenyouconnecttheproducttopower,theindicatoriconsandtheindicatorstriplightupforafewseconds.
Callindicatoricon
IconIndication
Steadyamberwhenoutgoingcallinitiated.
Flashesamberwhenincomingcallinitiated.
Steadyblueforongoingcall.
Steadygreenwhendoorisopen.
LEDindicator
StatusLEDIndication
GreenSteadygreenfornormaloperation.
SDcardlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com.
microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Button
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonage14.
20