Axis A8004-VE User manual

AXISA8004-VENetworkVideoDoorStation
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXIS
A8004-VENetworkVideoDoorStation,andisappliabletormware
5.60andlater.Itinludesinstrutionsforusingandmanagingthe
produtonyournetwork.Previousexperieneofnetworkingwill
beofusewhenusingthisprodut.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobeusefulwhendevelopingshellsripts
andappliations.Laterversionsofthisdoumentwillbepostedat
www.axis.com.Seealsotheprodut’sonlinehelp,availablethrough
theweb-basedinterfae.
Legalonsiderations
Videoandaudiosurveillaneanberegulatedbylawsthatvaryfrom
ountrytoountry.Chekthelawsinyourloalregionbeforeusing
thisprodutforsurveillanepurposes.
Thisprodutinludesone(1)H.264deoderlienseandone(1)AAC
deoderliense.Topurhasefurtherlienses,ontatyourreseller.
Liability
Everyarehasbeentakeninthepreparationofthisdoument.Please
informyourloalAxisofeofanyinauraiesoromissions.Axis
CommuniationsABannotbeheldresponsibleforanytehnialor
typographialerrorsandreservestherighttomakehangestothe
produtandmanualswithoutpriornotie.AxisCommuniationsAB
makesnowarrantyofanykindwithregardtothematerialontained
withinthisdoument,inluding,butnotlimitedto,theimplied
warrantiesofmerhantabilityandtnessforapartiularpurpose.Axis
CommuniationsABshallnotbeliablenorresponsibleforinidentalor
onsequentialdamagesinonnetionwiththefurnishing,performane
oruseofthismaterial.Thisprodutisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintelletualpropertyrightsrelatingtotehnologyembodied
intheprodutdesribedinthisdoument.Inpartiular,andwithout
limitation,theseintelletualpropertyrightsmayinludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentappliationsintheUSandother
ountries.
Thisprodutontainsliensedthird-partysoftware.Seethemenuitem
“About”intheprodut’suserinterfaeformoreinformation.
ThisprodutontainssoureodeopyrightAppleComputer,
In.,underthetermsofApplePubliSoureLiense2.0(see
www.opensource.apple.com/apsl).Thesoureodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstritaordanewiththe
instrutionsgivenintheuserdoumentation.Thisequipmentontains
nouser-servieableomponents.Unauthorizedequipmenthangesor
modiationswillinvalidateallappliableregulatoryertiations
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkappliationsofAxisABinvarious
jurisditions.Allotherompanynamesandprodutsaretrademarksor
registeredtrademarksoftheirrespetiveompanies.
Apple,Boa,Apahe,Bonjour,Ethernet,InternetExplorer,Linux,
Mirosoft,Mozilla,Real,SMPTE,QuikTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespetiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOraleand/oritsafliates.UPnPTMisa
ertiationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,otherountriesorboth.Also,miniSD,miroSD,
miniSDHC,miroSDHC,miroSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,otherountriesorboth.
RegulatoryInformation
Europe
ThisprodutomplieswiththeappliableCEmarkingdiretives
andharmonizedstandards:
•EletromagnetiCompatibility(EMC)Diretive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Diretive2006/95/EC.Seeafetyonpage2.
•RestritionsofHazardousSubstanes(RoHS)Diretive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Aopyoftheoriginaldelarationofonformitymaybeobtainedfrom
AxisCommuniationsAB.SeeContactInformationonpage3.
Electromagneticompatibility(EM)
Thisequipmenthasbeendesignedandtestedtofulllappliable
standardsfor:
•Radiofrequenyemissionwheninstalledaordingtothe
instrutionsandusedinitsintendedenvironment.
•Immunitytoeletrialandeletromagnetiphenomenawhen
installedaordingtotheinstrutionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkable(STP)
andfoundtoomplywiththelimitsforaClassAdigitaldevie,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotetionagainstharmfulinterferenewhenthe
equipmentisoperatedinaommerialenvironment.Thisequipment
generates,uses,andanradiateradiofrequenyenergyand,ifnot
installedandusedinaordanewiththeinstrutionmanual,may
auseharmfulinterferenetoradioommuniations.Operationofthis
equipmentinaresidentialareaislikelytoauseharmfulinterferene
inwhihasetheuserwillberequiredtoorrettheinterfereneathis
ownexpense.
Theprodutshallbeonnetedusingashieldednetworkable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatusomplieswithCANICES-3(ClassA).Theprodut
shallbeonnetedusingashieldednetworkable(STP)thatisproperly
grounded.
CetappareilnumériqueestonformeàlanormeNMBICES-3(lasseA).
Leproduitdoitêtreonnetéàl'aided'unâbleréseaublindé(STP)qui
estorretementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofEN55022.Theprodutshallbe
onnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Thisprodutfulllstherequirementsforimmunityaording
toEN61000-6-1residential,ommerialandlight-industrial
environments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN61000-6-2industrialenvironments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN55024ofeandommerialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofAS/NZSCISPR22.Theprodutshall
beonnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisprodutomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTehnology
Equipment.Theprodutshallbegroundedeitherthroughashielded
networkable(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisprodutshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSoure(LPS)
aordingtoIEC/EN/UL60950-1.
Battery
TheAxisprodutusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timelok(RTC).Undernormalonditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffetstheoperationoftheRTC,ausingittoreset
ateverypower-up.Whenthebatteryneedsreplaing,alogmessage
willappearintheprodut’sserverreport.Formoreinformationabout
theserverreport,seetheprodut´ssetuppagesorontatAxissupport.
Thebatteryshouldnotbereplaedunlessrequired,butifthebattery
doesneedreplaing,ontatAxissupportatwww.axis.com/techsupfor
assistane.
WARNING
•Riskofexplosionifthebatteryisinorretlyreplaed.
•Replaeonlywithanidentialbatteryorabatterywhihis
reommendedbyAxis.
•Disposeofusedbatteriesaordingtoloalregulationsor
thebatterymanufaturer'sinstrutions.
DisposalandRecycling
Whenthisproduthasreahedtheendofitsusefullife,disposeof
itaordingtoloallawsandregulations.Forinformationabout
yournearestdesignatedolletionpoint,ontatyourloalauthority
responsibleforwastedisposal.Inaordanewithloallegislation,
penaltiesmaybeappliableforinorretdisposalofthiswaste.
Europe
Thissymbolmeansthattheprodutshallnotbedisposedof
togetherwithhouseholdorommerialwaste.Diretive2012/19/EU
onwasteeletrialandeletroniequipment(WEEE)isappliablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theprodutmustbedisposed
ofinanapprovedandenvironmentallysafereylingproess.For
informationaboutyournearestdesignatedolletionpoint,ontat
yourloalauthorityresponsibleforwastedisposal.Businessesshould
ontattheprodutsupplierforinformationabouthowtodispose
ofthisprodutorretly.
ThisprodutomplieswiththerequirementsofDiretive2011/65/EUon
therestritionoftheuseofertainhazardoussubstanesineletrial
andeletroniequipment(RoHS).
China
Thisprodutomplieswiththerequirementsofthelegislative
atAdministrationontheControlofPollutionCausedbyEletroni
InformationProduts(ACPEIP).
ontactInformation
AxisCommuniationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytehnialassistane,pleaseontatyourAxis
reseller.Ifyourquestionsannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatehannelsto
ensurearapidresponse.IfyouareonnetedtotheInternet,youan:
•downloaduserdoumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Searh
byprodut,ategory,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•hatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISA8004-VENetworkVideoDoorStation
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indiatesahazardoussituationwhih,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultindeathorseriousinjury.
CAUTION
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultinminorormoderate
injury.
NO NO
NOTICE TICE TICEIndiatesasituationwhih,ifnotavoided,ouldresultindamagetoproperty.
OtherMessageLevels
ImportantIndiatessigniantinformationwhihisessentialfortheproduttofuntionorretly.
NoteIndiatesusefulinformationwhihhelpsingettingthemostoutoftheprodut.
4

AXISA8004-VENetworkVideoDoorStation
TaleofContents
SaetyInormation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
Bak..........................................................7
Connetors....................................................8
ConnetorsandButtons..........................................8
LEDIndiators..................................................9
AccesstheProduct..........................................11
AessfromaBrowser...........................................1 1
AessfromtheInternet..........................................1 1
SettheRootPassword...........................................12
SetPowerLineFrequeny.........................................12
TheLiveViewPage..............................................12
MediaStreams.............................................16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................16
AlternativeMethodsofAessingtheVideoStream....................17
AessAudioStreams............................................18
SetUptheProduct..........................................19
BasiSetup....................................................19
VideoandAudio............................................20
SetUpVideoStreams............................................20
StreamProles.................................................21
CameraSettings................................................22
ViewArea.....................................................23
Overlay........................................................24
PrivayMask...................................................26
SetUpAudio...................................................26
AudioClips....................................................28
VoiceoverIP(VoIP).........................................29
TheVoIPOverviewPage..........................................29
ConguretheSIPSettings........................................29
TheAountSettingsPage........................................31
TheDTMFSettingsPage..........................................34
ConguretheLiveViewPage.................................37
PTZ(PanTiltZoom).........................................39
PresetPositions.................................................39
Advaned......................................................39
ControlQueue..................................................40
Detectors..................................................41
CameraTampering..............................................41
MotionDetetion...............................................41
AudioDetetion................................................43
Applications...............................................44
AppliationLienses.............................................44
InstallAppliation...............................................44
AppliationConsiderations........................................44
Events....................................................46
SetUpAtionRules.............................................46
AddReipients..................................................49
CreateShedules................................................50
SetUpReurrenes..............................................50
Pre-onguredAtionRules.......................................51
Recordings.................................................52
FindReordings.................................................52
PlayReording..................................................52
ExportVideoClip................................................53
ContinuousReording............................................53
Languages.................................................54
5

AXISA8004-VENetworkVideoDoorStation
TaleofContents
SystemOptions.............................................55
Seurity.......................................................55
Date&Time....................................................57
Network.......................................................58
Storage.......................................................63
Ports&Devies.................................................65
Maintenane...................................................65
Support.......................................................66
Advaned......................................................66
ResettoFatoryDefaultSettings...................................67
Troubleshooting............................................68
ChektheFirmware.............................................68
UpgradetheFirmware...........................................68
Symptoms,PossibleCausesandRemedialAtions.....................69
TechnicalSpecications......................................72
Connetors....................................................74
ConnetionDiagrams............................................76
PerformaneConsiderations.......................................77
6

AXISA8004-VENetworkVideoDoorStation
HardwareOverview
HardwareOverview
1
2
3
4
5
6
8
9
7
1Camera
2peaker
3Partnumber(P/N)&erialnumber(/N)
4Tamperingalarmswitch
5Frontcover
6Wallmount
7Illuminator
8Callbutton
9Microphone
Back
1
3
4
2
5
1Controlbutton
7

AXISA8004-VENetworkVideoDoorStation
HardwareOverview
2tatusLED
3microD/microDHC/microDXCslotsupportingmemorycardupto64GB(cardnotincluded)
4Protectiverubbergasket
5Backcover
onnectors
12345
1Networkconnector(PoE)
2Relayconnector
3I/Oconnector
4Audioconnector
5Powerconnector(DCIN)
onnectorsandButtons
Fortehnialspeiations,seepage72.
Networkonnector
RJ45EthernetonnetorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theprodutshallbeonnetedusingashieldednetworkable(STP).Allablesonnetingtheproduttothenetworkshall
beintendedfortheirspeiuse.Makesurethatthenetworkdeviesareinstalledinaordanewiththemanufaturer’s
instrutions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/Oonnector
Usewithexternaldeviesinombinationwith,forexample,tamperingalarms,motiondetetion,eventtriggering,timelapsereording
andalarmnotiations.Inadditiontothe0VDCreferenepointandpower(DCoutput),theI/Oonnetorprovidestheinterfaeto:
•Digitaloutput–ForonnetingexternaldeviessuhasrelaysandLEDs.Conneteddeviesanbeativatedbythe
VAPIX®AppliationProgrammingInterfae,outputbuttonsontheLiveViewpageorbyanAtionRule.Theoutputwill
showasative(shownunderSystemOptions>Ports&Devices)ifthealarmdevieisativated.
•Digitalinput–Analarminputforonnetingdeviesthatantogglebetweenanopenandlosediruit,forexample:
PIRs,door/windowontats,glassbreakdetetors,et.Whenasignalisreeivedthestatehangesandtheinputbeomes
ative(shownunderSystemOptions>Ports&Devices).
8

AXISA8004-VENetworkVideoDoorStation
HardwareOverview
Poweronnector
2-pinterminalblokforpowerinput.UseaSafetyExtraLowVoltage(SELV)ompliantlimitedpowersoure(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputurrentlimitedto≤5A.
Audioonnector
2-pinterminalblokforlineout.
Important
Externalradiotransmittersmayinterferewiththeprodut’smirophonesignal.Toavoidthis,installasnapferrite(Würth,
artilenumber74271733)onthelineoutable.Thelineoutableshallpassthroughthesnapferritetwie.
SDardSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDard.DonotusesharptoolsorexessiveforewheninsertingorremovingtheSDard.
•Riskofdataloss.Topreventdataorruption,theSDardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandlikUnmount.
ThisprodutsupportsmiroSD/miroSDHC/miroSDXCard(notinluded).
ForSDardreommendations,seewww.axis.com
ontrolButton
Forloationoftheontrolbutton,seeHardwareOverviewonpage7.
Theontrolbuttonisusedfor:
•EnablingtheFousAssistant.PressandveryquiklyreleasetheControlbutton.
•Resettingtheproduttofatorydefaultsettings.Seepage67.
•ConnetingtoanAXISVideoHostingSystemservie.Seepage59.Toonnet,pressandholdthebuttonforabout3
seondsuntiltheStatusLEDashesgreen.
•ConnetingtoAXISInternetDynamiDNSServie.Seepage59.Toonnet,pressandholdthebuttonforabout3seonds.
allButton
Forloationoftheontrolbutton,seeHardwareOverviewonpage7.
TheallbuttonisusedbyvisitorstoallusersoftheAxisprodutanditsonneteddevies.
Thebuilt-inlightaroundtheallbuttonanbeusedtolightupthefaesofvisitorsanditsintensityanbeontrolledonthelive
viewpage.Formoreinformation,seeLightButtonsonpage38andControlsontheLiveViewPageonpage13.
LEDIndicators
Note
•TheStatusLEDanbeonguredtobeunlitduringnormaloperation.Toongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDanbeonguredtoashwhileaneventisative.
•TheStatusLEDanbeonguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
9

AXISA8004-VENetworkVideoDoorStation
HardwareOverview
StatusLEDIndication
UnlitConnetionandnormaloperation.
GreenShowssteadygreenfor10seondsfornormaloperationafterstartupompleted.
AmberSteadyduringstartup.Flashesduringrmwareupgrade.
Amber/RedFlashesamber/redifnetworkonnetionisunavailableorlost.
RedFlashesredforrmwareupgradefailure.
10

AXISA8004-VENetworkVideoDoorStation
AccesstheProduct
AccesstheProduct
ToinstalltheAxisprodut,seetheInstallationGuidesuppliedwiththeprodut.
Theprodutanbeusedwithmostoperatingsystemsandbrowsers.Thereommendedbrowsersare
•InternetExplorer®withWindows®
•Safari®withOSX®and
•ChromeTMorFirefox®withotheroperatingsystems.
SeeTechnicalpecicationsonpage72.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisprodutinludesone(1)H.264deoderlienseforviewingvideostreamsandone(1)AACaudioliense.Theliensesare
automatiallyinstalledwithAMC.Theadministratorandisabletheinstallationofthedeoders,topreventinstallationofunliensed
opies.
Note
•QuikTimeTMisalsosupportedforviewingH.264streamsandforaudio.
•Ifyouromputerrestritstheuseofadditionalsoftwareomponents,theprodutanbeonguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(Chrome,InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisprodutinthebrowser’sLoation/Addresseld.
ToaesstheprodutfromaMaomputer(OSX),gotoSafari,likonBonjourandselettheprodutfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytoloatetheprodutonthenetwork.Forinformationabout
howtodisoverandassignanIPaddress,seethedoumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSaari>Preerences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheprodutisaessed,therootpasswordmustrstbe
ongured.Forinstrutions,seeettheRootPasswordonpage12.
4.Theprodut’sLiveViewpageopensinyourbrowser.
Note
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsand
userpreferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Oneonneted,theAxisprodutisaessibleonyourloalnetwork(LAN).ToaesstheprodutfromtheInternetyoumust
ongureyournetworkroutertoallowinomingdatatraftotheprodut.Todothis,enabletheNAT-traversalfeature,whih
willattempttoautomatiallyonguretheroutertoallowaesstotheprodut.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
11

AXISA8004-VENetworkVideoDoorStation
AccesstheProduct
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage60.SeealsoAXISInternetDynamiDNSServieat
www.axiscam.net
ForTehnialnotesonthisandothertopis,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaesstheAxisprodut,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whihopenswhentheprodutisaessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordanbesetviaanenryptedHTTPSonnetion,whihrequiresanHTTPS
ertiate.HTTPS(HypertextTransferProtooloverSSL)isaprotoolusedtoenrypttrafbetweenwebbrowsersandservers.The
HTTPSertiateensuresenryptedexhangeofinformation.SeeHTTPonpage55.
Thedefaultadministratorusernamerootispermanentandannotbedeleted.Ifthepasswordforrootislost,theprodutmustbe
resettothefatorydefaultsettings.SeeResettoFactoryDefaultettingsonpage67.
TosetthepasswordviaastandardHTTPonnetion,enteritdiretlyinthedialog.
TosetthepasswordviaanenryptedHTTPSonnetion,followthesesteps:
1.ClikUseHTTPS.
Atemporaryertiate(validforoneyear)isreated,enablingenryptionofalltraftoandfromtheprodut,andthe
passwordannowbesetseurely.
2.Enterapasswordandthenre-enterittoonrmthespelling.
3.ClikOK.Thepasswordhasnowbeenongured.
SetPowerLineFrequency
PowerlinefrequenyissetthersttimetheAxisprodutisaessedandanonlybehangedfromPlainCong(seepage67)
orbyresettingtheproduttofatorydefault.
Seletthepowerlinefrequeny(50Hzor60Hz)usedattheloationoftheAxisprodut.Seletingthewrongfrequenymayause
imageikeriftheprodutisusedinuoresentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequenyvariesdependingongeographiregion.TheAmeriasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Loalvariationsouldapply.Alwayshekwiththeloalauthorities.
TheLiveViewPage
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsanduser
preferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeahavailableontrol.
12

AXISA8004-VENetworkVideoDoorStation
AccesstheProduct
ontrolsontheLiveViewPage
CliktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortosaledowntheimageto
tthebrowserwindow(leftbutton).
ClikWDRontoenableWDRinintensebaklightonditions.ClikWDRotodisableWDRinlow
lightonditionsforoptimalexposure.
SeletastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtoongurestreamproles,seepage21.
ClikPulsetoativatethebuilt-inlightforadenedperiodoftime,forexample20seonds.
CliktheActive/Inactivebuttonstomanuallyturnthebuilt-inlightonandoff.
UsetheSlidertoontrolthebrightnessofthebuilt-inlight,slidelefttodimandsliderightdoto
brighten.
ClikPulsetoativatetheprodut’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandongureoutputbuttons,seepage38.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsonguration.
CliktheActive/Inactivebuttonstomanuallyativateandinativetheprodut’soutputport.For
informationabouthowtoenableandongureoutputbuttons,seepage38.
TheManualTriggerbuttonisusedtotriggeranationrulefromtheLiveViewpage.Forinformation
abouthowtoongureandenablethebutton,seeManualTriggeronpage14.
ClikSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudiolipfromtheLiveViewpage.Seletthe
audiolipandlikthePlaybutton.
ClikPulsetoativatetheprodut’sdoorrelayforadenedperiodoftime.
CliktheActiveTampering/InactiveTamperingbuttonstomanuallyativateandinativetheprodut’s
Tamperingoutputport.
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AXISA8004-VENetworkVideoDoorStation
AccesstheProduct
ManualTrigger
TheManualTriggerisusedtotriggeranationrulefromtheLiveViewpage.Themanualtriggeranforexamplebeusedto
validateationsduringprodutinstallationandonguration.
Toongurethemanualtrigger:
1.GotoSetup>Events.
2.ClikAddtoaddanewationrule.
3.FromtheTriggerdrop-downlist,seletInputSignal.
4.Fromtheseonddrop-downlist,seletManualTrigger.
5.Seletthedesiredationandonguretheothersettingsasrequired.
Formoreinformationaboutationrules,seeEventsonpage46.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,seletShowmanualtriggerbutton.
AXISMediaontrolviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage16formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttononnetstotheAxisprodutandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Theloationwheretheimageissavedanbespeied
intheAMCControlPanel.
CliktheViewFullScreenbuttonandthevideoimagewilllltheentiresreen.PressESC(Esape)ontheomputer
keyboardtoanelfullsreenview.
TheRecordbuttonisusedtoreordtheurrentvideostreamonyouromputer.Theloationwherethereordingissaved
anbespeiedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMAudioontrols
AMCaudiobuttonsontrolthespeakersandmirophoneonnetedtothelientomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Speakerbutton—Cliktoturnthespeakersonoroff.
Microphonebutton–Cliktomuteorunmutethemirophone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeativetosendaudiototheAxisprodut.Clikeitherbuttontostopaudiotransmission.
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AXISA8004-VENetworkVideoDoorStation
AccesstheProduct
Usetheslidertoontrolthevolumeofthespeakersandthemirophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswithbetweensendingandreeivingaudio.Thebuttonanbeongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talkmode:Clikandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clikonetoswithbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeative.Clikeitherbuttontostopaudio
transmission.
Note
TheseontrolsareavailableifdigitalPTZisenabledintheseletedviewarea,seeViewAreaonpage23.
WiththePTZControlQueueenabledthetimeeahuserisinontrolofthePTZsettingsislimited.Clikthebuttonstorequestor
releaseontrolofthePTZontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
CliktheEmulatejoystickmodebuttonandlikintheimagetomovetheameraviewinthediretionofthe
mousepointer.
CliktheCentermodebuttonandlikintheimagetoentertheameraviewonthatposition.
Theentermodebuttonouldalsobeusedtozoominonaspeiarea.Clikintheimageanddragtodrawa
retanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
CliktheCtrlpanelbuttontoopenthePTZontrolpanelwhihprovidesadditionalPTZontrols.
User-denedbuttonsanalsoappearintheControlpanel.SeeControlsonpage39.
Toviewaspeiviewareaorpresetposition,seletitfromtheSourcelist.
PanandTiltbars–Usethearrowstopanandtilttheameraview,orlikona
positiononthebartosteertheameraviewtothatposition.
Zoombar–Usethearrowstozoominandout,orlikonapositiononthebarto
zoomtothatposition.
ThePTZontrolsanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage39.
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AXISA8004-VENetworkVideoDoorStation
MediaStreams
MediaStreams
TheAxisprodutprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheprodutprovidesaesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherappliationsandlientsanaessvideoandaudiostreamsdiretly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264an,withoutompromisingimagequality,reduethesizeofadigitalvideolebymorethan80%omparedwiththeMotion
JPEGformatandasmuhas50%morethantheMPEG-4standard.Thismeansthatmuhlessnetworkbandwidthandstoragespae
arerequiredforavideole.Orseenanotherway,muhhighervideoqualityanbeahievedforagivenbitrate.
Deidingwhihombinationofprotoolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UniastRTPThisuniastmethod(RTPoverUDP)isused
forliveuniastvideo,espeiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSPThisuniastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletoongure
rewallstoallowRTSPtraf.
RTPoverRTSPoverHTTPThisuniastmethodanbeusedtotraverse
rewalls.Firewallsareommonlyonguredto
allowtheHTTPprotool,thusallowingRTPto
betunneled.
Uniastingisusedforvideo-on-demand
transmissionsothatthereisnovideotraf
onthenetworkuntilalientonnetsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousuniastonnetions.
MultiastRTPThismethod(RTPoverUDP)shouldbeusedforlivemultiastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multiastingprovidesthemostefientusageofbandwidthwhentherearelargenumbersof
lientsviewingsimultaneously.Amultiastannothowever,passanetworkrouterunlessthe
routerisonguredtoallowthis.ItisnotpossibletomultiastovertheInternet,forexample.
Notealsothatallmultiastviewersountasoneuniastviewerinthemaximumtotalof20
simultaneousonnetions.
AXISMediaControlnegotiateswiththeAxisproduttodeterminethetransportprotooltouse.Theorderofpriority,listedinthe
AMCControlPanel,anbehangedandtheoptionsdisabled,tosuitspeirequirements.
Note
H.264isliensedtehnology.TheAxisprodutinludesoneH.264viewinglientliense.Installingadditionalunliensed
opiesofthelientisprohibited.Topurhaseadditionallienses,ontatyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufient
toreateastreamthatshowsonstantlyupdatedmotion.
TheMotionJPEGstreamusesonsiderableamountsofbandwidth,butprovidesexellentimagequalityandaesstoeveryimage
ontainedinthestream.ThereommendedmethodofaessingMotionJPEGlivevideofromtheAxisprodutistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaontrol(AM)
AXISMediaControl(AMC)inInternetExplorerinWindowsisthereommendedmethodofaessinglivevideofromtheAxisprodut.
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AXISA8004-VENetworkVideoDoorStation
MediaStreams
TheAMCControlPanelanbeusedtoongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomatiallyinstalledonrstuse,afterwhihitanbeongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartsreenorStartmenu)
•Alternatively,right-likthevideoimageinInternetExplorerandlikSettings.
AlternativeMethodsofAccessingtheVideoStream
YouanalsoaessvideoandimagesfromtheAxisprodutinthefollowingways:
•MotionJPEGserverpush(ifsupportedbythelient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
onnetiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264deodertobeinstalled.Thefollowingpaths
anbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISA8004-VENetworkVideoDoorStation
MediaStreams
Note
•<ip>=IPaddess
•TheAxisprodutsupportsQuikTime6.5.1andlater.
•QuikTimemayaddlatenytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaesstoaudiothroughAXISMediaControl;inadditionaudioanbeaessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterace(API)Formoreinformation,visitwww.axis.om/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathsanbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.71 1andAACaudioenoding.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheJavaappletsupportssimplexaudiowithG.71 1enoding.
18

AXISA8004-VENetworkVideoDoorStation
SetUptheProduct
SetUptheProduct
TheAxisprodutanbeonguredbyuserswithadministratororoperatorrights.Toopentheprodut’sSetuppages,likSetupin
thetopright-handorneroftheLiveViewpage.
•Administratorshaveunrestritedaesstoallsettings.
•OperatorshaveaesstoallsettingsexeptSystemOptions
Seealsotheonlinehelp
.
BasicSetup
BasiSetupprovidesshortutstothesettingsthatshouldbemadebeforeusingtheAxisprodut:
1.Users.Seepage55.
2.TCP/IP.Seepage58.
3.Date&Time.Seepage57.
4.VideoStream.Seepage20.
5.AudioSettings.Seepage26.
6.VoIPSettings.Seepage29.
TheBasiSetupmenuanbedisabledfromSystemOptions>Security>Users.
19

AXISA8004-VENetworkVideoDoorStation
VideoandAudio
VideoandAudio
Thevideoandaudiosettingsanbeusedtooptimizevideoandaudioquality.Youanongurethefollowing:
•Videostreamsettings.Seepage20.
•Streamproles.Seepage21.
•Camerasettings.Seepage22.
•Viewareas.Seepage23.
•Overlayimage.Seepage24.
•Privaymask.Seepage26.
•Audiosettings.Seepage26.
•Audiolips.Seepage28.
SetUpVideoStreams
Tosetuptheprodut’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage20.
•Audio.Seepage26.
•H.264.Seepage21.
•MJPEG.Seepage21.
Pixelounter
Thepixelountershowsthenumberofpixelsinanareaoftheimage.Thepixelounterisusefulinsituationswherethereisa
requirementthattheimageisaertainsize,forexampleinfaereognition.
Thepixelounteranbeaessedfrom:
•Video&Audio>VideoStream.UnderPreview,likOpenandselettheShowpixelcounteroptiontoenablethe
retangleintheimage.Usethemousetomoveandresizetheretangle,orenterthenumberofpixelsintheWidth
andHeighteldsandlikApply.
•TheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-likintheimageandselet
Pixelcounter.Usethemousetomoveandresizetheretangle.
Image
ThedefaultimagesettingsanbeonguredunderVideo&Audio>VideoStream.SelettheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Seletthedefaultresolution.
•Compression.Theompressionlevelaffetstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
ompression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimageanbemirrored.
•Rotateimage.Ifrequired,theimageanberotated.
20