Axis P1364 User manual

AXISP1364NetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISP1364
NetworkCamera,andisapplicaletormware5.85andlater.It
includesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwilleofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-asedsystemsmay
alsoeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availalethroughthewe-asedinterface.
LegalConsiderations
Videoandaudiosurveillancecaneregulatedylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregioneforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liabilit
Everycarehaseentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannoteheldresponsileforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,utnotlimitedto,theimplied
warrantiesofmerchantailityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotelialenorresponsileforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytoeusedforitsintended
purpose.
IntellectualPropertRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyemodied
intheproductdescriedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“Aout”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePulicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailalefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmusteinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-servicealecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicaleregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-asedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesoroth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesoroth.
RegulatorInformation
Europe
ThisproductcomplieswiththeapplicaleCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatiility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSustances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymayeotainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibilit(EMC)
Thisequipmenthaseendesignedandtestedtofulllapplicale
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthaseentestedusinganunshieldednetworkcale
(UTP)andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCrules.Thisequipmenthasalsoeen
testedusingashieldednetworkcale(STP)andfoundtocomplywith
thelimitsforaClassAdigitaldevice,pursuanttopart15oftheFCC
rules.Theselimitsaredesignedtoprovidereasonaleprotectionagainst
harmfulinterferencewhentheequipmentisoperatedinacommercial
environment.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewith
theinstructionmanual,maycauseharmfulinterferencetoradio
communications.Operationofthisequipmentinaresidentialarea
islikelytocauseharmfulinterferenceinwhichcasetheuserwille
requiredtocorrecttheinterferenceathisownexpense.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shalleconnectedusingashieldednetworkcale(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâle
réseaulindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshalle
connectedusingashieldednetworkcale(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaye
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
econnectedusingashieldednetworkcale(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaye
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safet
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcalesareroutedoutdoors,
theproductshallegroundedeitherthroughashieldednetworkcale
(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Batter
TheAxisproductusesa3.0VCR2032lithiumatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisatterywilllastforaminimumofveyears.
LowatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whentheatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationaout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Theatteryshouldnotereplacedunlessrequired,utiftheattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
•Riskofexplosioniftheatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalatteryoraatterywhichis
recommendedyAxis.
•Disposeofusedatteriesaccordingtolocalregulationsor
theatterymanufacturer'sinstructions.
DisposalandReccling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationaout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsileforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmayeapplicaleforincorrectdisposalofthiswaste.
Europe
Thissymolmeansthattheproductshallnotedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicalein
theEuropeanUnionmemerstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaoutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsileforwastedisposal.Businessesshould
contacttheproductsupplierforinformationaouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussustancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannoteansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedprolemsintheFAQdataase.Search
yproduct,category,orphrase
•reportprolemstoAxissupportstaffyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
weinars,tutorialsandguides.

AXISP1364NetworkCamera
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
4

AXISP1364NetworkCamera
TableofContents
SaetyInormation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................9
StatusLEDBehaviorforFocusAssistant.............................9
ReplacetheLens................................................9
AccesstheProduct..........................................11
AccessfromaBrowser...........................................11
AccessfromtheInternet..........................................11
SettheRootPassword...........................................12
PTZMode......................................................12
CongureCaptureMode..........................................12
SetPowerLineFrequency.........................................12
TheLiveViewPage..............................................13
MediaStreams.............................................16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................16
AlternativeMethodsofAccessingtheVideoStream....................17
AccessAudioStreams............................................18
SetUptheProduct..........................................19
BasicSetup....................................................19
Adjustfocus....................................................19
AdjustfocuswiththeFocusAssistant...............................20
VideoandAudio............................................21
SetUpVideoStreams............................................21
StreamProles.................................................23
CameraSettings................................................23
ViewArea.....................................................26
Overlay........................................................26
PrivacyMask...................................................28
Focus.........................................................29
PrivacyMask...................................................29
SetUpAudio...................................................29
AudioClips....................................................31
ConguretheLiveViewPage.................................32
PTZ(PanTiltZoom).........................................34
PresetPositions.................................................34
GuardTour.....................................................35
Advanced......................................................35
InstallPTZDriver................................................36
ControlQueue..................................................36
Detectors..................................................37
CameraTampering..............................................37
MotionDetection...............................................37
AudioDetection................................................39
Applications...............................................40
ApplicationLicenses.............................................40
UploadApplication..............................................40
ApplicationConsiderations........................................40
AXISVideoMotionDetection.................................42
Considerations..................................................42
StartandStoptheApplication.....................................42
CongureApplication............................................42
UsingtheApplicationinanActionRule.............................45
Events....................................................47
SetUpActionRules.............................................47
AddRecipients..................................................49
CreateSchedules................................................51
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AXISP1364NetworkCamera
TableofContents
SetUpRecurrences..............................................51
Recordings.................................................52
FindRecordings.................................................52
PlayRecording..................................................52
ExportVideoClip................................................53
ContinuousRecording............................................53
Languages.................................................54
SystemOptions.............................................55
Security.......................................................55
Date&Time....................................................57
Network.......................................................58
Storage.......................................................63
Ports&Devices.................................................65
Maintenance...................................................66
Support.......................................................66
Advanced......................................................67
ResettoFactoryDefaultSettings...................................68
Troubleshooting............................................69
ChecktheFirmware.............................................69
UpgradetheFirmware...........................................69
Symptoms,PossileCausesandRemedialActions.....................69
TechnicalSpecications......................................73
Connectors....................................................75
ConnectionDiagrams............................................77
PerformanceConsiderations.......................................77
6

AXISP1364NetworkCamera
HarwareOverview
HarwareOverview
1tatusLED
2Built-inmicrophone
3microDcardslot
4Audioin
5Audioout
6Networkconnector(PoE)
7PowerLED
8NetworkLED
9Controlbutton
10I/Oconnector
11Irisconnector
12Powerconnector(DC)
13R485/422connector
1Focusring
2Lockscrewforfocusring
3Zoompuller
ConnectorsandButtons
Fortechnicalspecications,seepage73.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
7

AXISP1364NetworkCamera
HarwareOverview
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistoeused,ashieldednetwork
cale(STP)mayeappropriateorrequired.Allcalesconnectingtheproducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshalleintendedfortheirspecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaoutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincominationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescaneactivatedythe
VAPIX®ApplicationProgrammingInterface,outpututtonsontheLiveViewpageoryanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantoggleetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputecomes
active(shownunderSystemOptions>Ports&Devices).
PowerConnector
2-pinterminallockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcaneconnectedtoapulicaddress(PA)systemoran
activespeakerwithauilt-inamplier.Astereoconnectormusteusedforaudioout.
Foraudioin,theleftchannelisusedfromastereosignal.
RS485/RS422Connector
TwoterminallocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchaspan-tiltdevices.
SDCardSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Topreventdatacorruption,theSDcardshouldeunmountedeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolutton,seeHardwareOverviewonpage7.
Thecontroluttonisusedfor:
•EnalingtheFocusAssistant.PressandveryquicklyreleasetheControlutton.
•Resettingtheproducttofactorydefaultsettings.Seepage68.
8

AXISP1364NetworkCamera
HarwareOverview
•ConnectingtoanAXISVideoHostingSystemservice.Seepage59.Toconnect,pressandholdtheuttonforaout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage59.Toconnect,pressandholdtheuttonforaout3seconds.
LEDIndicators
Note
•TheStatusLEDcaneconguredtoeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcaneconguredtoashwhileaneventisactive.
•TheStatusLEDcaneconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDIndication
GreenSteadygreenfornormaloperation.
AmerSteadyduringstartup.Flasheswhenrestoringsettings.
NetworkLEDIndication
GreenSteadyforconnectiontoa100Mit/snetwork.Flashesfornetworkactivity.
AmerSteadyforconnectiontoa10Mit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
PowerLEDIndication
GreenNormaloperation.
AmerFlashesgreen/amerduringrmwareupgrade.
StatusLEDBehaviorforFocusAssistant
ThestatusLEDasheswhentheFocusAssistantisactive.
ColorIndication
RedTheimageisoutoffocus.
Adjustthelens.
AmerTheimageisclosetofocus.
Thelensneedsnetuning.
GreenTheimageisinfocus.
ReplacetheLens
Note
Thereisnoneedtorestarttheproductafterchangingthelens.However,theproductmusterestartedifyouare
interchangingetweenaP-Iris,DCirisorxed/manualirislens.Inordertosetthefocusandpositionthelens,theproduct
musteconnectedtothenetwork.
ItispossiletouseoptionallensesfortheAxisproduct.
Toreplacethelens:
9

AXISP1364NetworkCamera
HarwareOverview
1.Disconnecttheiriscale.
2.Unscrewthestandardlens.
3.Attachandscrewonthenewlens.
Note
IfyouselectaDCiriscongurationleforaP-Irislens,anerrormessagewillappearelowtheiriscongurationtypeinthe
CameraSettingspage.ForcustomDCirislenses,selectGenericDCirisoption.
Tochangetheirisconguration:
1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
2.ClickEdit.
3.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
TochangetheiriscongurationforP-Irislensesnotlistedinthedrop-downlist:
1.Downloadtheiriscongurationlefromwww.axis.com
2.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
3.InIrisconguration:ClickEdit.
4.GototheUploadta.
5.ClickBrowseandselectthecongurationle.
6.ClickUpload.TheinstalledirislensshouldnoweincludedintheIrisSelectiondrop-downlist.
7.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
10