Axis P1375 User manual

AXISP1375NetworkCamera
UserManual

AXISP1375NetworkCamera
TableofContents
Productoverview...........................................3
Findthedeviceonthenetwork................................4
Accessthedevice...............................................4
Verifythatnoonehastamperedwiththermware....................4
Aboutsecurepasswords..........................................4
Setup.....................................................6
Abouttheproduct'sbuilt-inhelp...................................6
Replacethelens................................................6
Hidepartsoftheimaewithprivacymasks..........................6
Reducenoiseinlow-lihtconditions................................7
Selectexposuremode............................................7
Maximizedetailsinanimae......................................7
Monitorlonandnarrowareas....................................7
Improvefacialreconition........................................8
Aboutviewarea................................................8
Handlesceneswithstronbackliht................................9
Aboutoverlays..................................................9
Makethecamerashowatextoverlaywhenitdetectsmotion...........9
Choosevideocompressionformat..................................10
Reducebandwidthandstorae....................................11
Setupnetworkstorae...........................................1 1
Addaudiotoyourrecordin.......................................11
Recordandwatchvideo..........................................12
Rulesandalerts.................................................12
Trieranaction................................................12
Recordvideowhenthecameradetectsmotion........................12
Applications....................................................13
Troubleshooting............................................14
Resettofactorydefaultsettins...................................14
Firmwareoptions...............................................14
Checkthecurrentrmware.......................................14
Upradethermware............................................15
Technicalissues,cluesandsolutions................................15
Performanceconsiderations.......................................16
Specications..............................................18
SDcardslot....................................................18
Buttons.......................................................19
Connectors....................................................19
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AXISP1375NetworkCamera
Productovervew
Productovervew
1microSDcardslot
2StatusLED
3Built-inmicrophone
4Zoompuller
5Lockscrewforfocusring
Focusring
7Powerconnector(DC)
8T92G20connector
9Controlbutton
10RS485/422connector
11I/Oconnector
12i-CSconnector(compatiblewithP-irisandDC-iris)
13Securityslot
14Audioin(analogue/digital)
15Audioout
1Networkconnector(PoE)
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AXISP1375NetworkCamera
Fndthedevceonthenetwork
Fndthedevceonthenetwork
TondAxisdevicesonthenetworkandassinthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManaer.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support
FormoreinformationabouthowtondandassinIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepaeataxis.com
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),otoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,otoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManaertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See
Setasecurepasswordfortherootaccountonpage4.
3.Theliveviewpaeopensinyourbrowser.
Verifythatnoonehastamperedwiththermware
TomakesurethatthedevicehasitsoriinalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettins.SeeResettofactorydefaultsettingsonpage14
Afterthereset,securebootuaranteesthestateofthedevice.
2.Conureandinstallthedevice.
Aboutsecurepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstloin,set
upasecureandencryptedHTTPSconnectionandthenchanethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronlyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordenerator.
•Don’texposethepassword.
•Chanethepasswordatarecurrininterval,atleastonceayear.
Setasecurepasswordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettins.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage4.
2.Retypethepasswordtoconrmthespellin.
4

AXISP1375NetworkCamera
Fndthedevceonthenetwork
3.ClickCreatelogin.Thepasswordhasnowbeenconured.
5

AXISP1375NetworkCamera
Setup
Setup
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpfromtheproduct’swebpae.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettins.
Replacethelens
1.Stopallrecordinsanddisconnectpowerfromtheproduct.
2.Disconnectthelenscableandremovethestandardlens.
3.Attachthenewlensandconnectthelenscable.
4.Reconnectthepower.
5.Lointotheproduct’swebpae,ototheImagetabandthenselecttheP-Irislensyouhaveinstalled.
Note
IfyouuseaDCirislens,selectenericDCIris.
6.Forthechanestotakeeffect,youneedtorestartthedevice.GotoSystem>MaintenanceandclickRestart.
7.Adjustthezoomandfocus.
Hidepartsoftheimagewithprivacymasks
Whatisaprivacymask?
Aprivacymaskisauser-denedareathatcoversapartofthemonitoredarea.Inthevideostream,privacymasksappeareitheras
blocksofsolidcolororwithamosaicpattern.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPIX®applicationprorammininterface(API)toturnofftheprivacymasks.
Important
Usinmultipleprivacymasksmayaffecttheproduct’sperformance.
Createaprivacymask
Tocreateaprivacymask,otoSettings>Privacymask.
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AXISP1375NetworkCamera
Setup
Reducenoiseinlow-lightconditions
Toreducenoiseinlow-lihtconditions,youcanadjustoneormoreofthefollowinsettins:
•Makesurethattheexposuremodeisautomatic.
Note
Increasinthemaxshuttervaluecanresultinmotionblur.
•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehihestpossiblevalue.
•Reducesharpnessintheimae.
•Trylowerinthemaxainvalue.
Selectexposuremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andaintoimproveimaequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowinexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallihtin,forexampleuorescentlihtin,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallihtandbrihtliht,forexampleoutdoorswithuorescentlihtinatnihtand
sundurindaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
Maximizedetailsinanimage
Important
Ifyoumaximizedetailsinanimae,thebitratewillprobablyincreaseandyoumihtetareducedframerate.
•Setthecompressionaslowaspossible.
•SelectMJPEGstreamin.
•TurnoffZipstreamfunctionality.
Monitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalonandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
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AXISP1375NetworkCamera
Setup
1.Dependinonyourproduct,turnthecameraorthe3-axislensinthecamera90°or270°.
Findoutmoreataxis.com/axis-corridor-format
Improvefacialrecognition
Tobetterreconizethefaceofapersonpassinbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.
1.GotoSettings>System>Orientationandclick.
2.Adjustthesizeandplacementoftherectanleinthecamera’sliveviewaroundtheareaofinterest,forexamplewhere
thefacesofpassinpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectanle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforreconition.
Aboutviewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstoraeneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusinviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
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AXISP1375NetworkCamera
Setup
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlarerthantheviewareasizeitimpliesdiitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddinimaeinformation.
Handlesceneswithstrongbacklight
Dynamicraneisthedifferenceinlihtlevelsinanimae.Insomecasesthedifferencebetweenthedarkestandthebrihtest
areascanbesinicant.Theresultisoftenanimaewhereeitherthedarkorthebrihtareasarevisible.Widedynamicrane
(WDR)makesbothdarkandbrihtareasoftheimaevisible.
1.GotoSettings>Image.
2.Ifrequired,turnonWDRunderWidedynamicrange.
3.UsetheLocalcontrastslidertoadjusttheamountofWDR.
ImagewithoutWDR.
ImagewithWDR.
Note
WDRmaycauseartifactsintheimae.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationdurinrecordins,suchasatimestamp,
ordurinproductinstallationandconuration.
Makethecamerashowatextoverlaywhenitdetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:
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AXISP1375NetworkCamera
Setup
MakesuretheAXISVideoMotionDetectionapplicationisrunnin:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunnin.
3.Makesureyouhavesetuptheapplicationaccordintoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.SelectCreateoverlayandselectTextoverlay.
6.Enter#Dinthetexteld.
7.Choosetextsizeandappearance.
8.Topositionthetextoverlay,chooseCustomoroneofthepresets.
Createanactionrule:
9.GotoSystem>Events>Actionrules.
10.CreateanactionrulewithAXISVideoMotionDetectionastrier.
11.Fromthelistofactions,selectOverlaytext.
12.Type“Motiondetected”.
13.Settheduration.
Note
Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.
Choosevideocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewinrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPE
Note
ToensuresupportfortheOpusaudiocodec,theMotionJPEGstreamisalwayssentoverRTP.
MotionJPEGorMJPEGisadiitalvideosequencethatismadeupofaseriesofindividualJPEGimaes.Theseimaesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imaeframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimaequalityandaccesstoeveryimae
containedinthestream.
H.264orMPE-4Part10/AVC
Note
H.264isalicensedtechnoloy.TheAxisproductincludesoneH.264viewinclientlicense.Installinadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisinimaequality,reducethesizeofadiitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoraespace
arerequiredforavideole.Orseenanotherway,hihervideoqualitycanbeachievedforaivenbitrate.
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AXISP1375NetworkCamera
Setup
H.265orMPE-HPart2/HEVC
Note
H.265islicensedtechnoloy.TheAxisproductincludesoneH.265viewinclientlicense.Installinadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Reducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowin:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
Note
ThezipstreamsettinsareusedforbothH.264andH.265.
-TurnondynamicGOPandsetahihGOPlenthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Note
WebbrowsersdonotsupportH.265decodin.UseavideomanaementsystemorapplicationsupportinH.265decodin.
Setupnetworkstorage
Tostorerecordinsonthenetwork,youneedtosetupnetworkstorae:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresaloin,andenterusernameandpassword.
6.ClickConnect.
Addaudiotoyourrecording
Editthestreamprolewhichisusedfortherecordin:
1.GotoSettings>System>Streamproles.
2.SelectthestreamproleandclickModify.
3.IntheAudiotab,selecttheAudiostreamcheckboxandselectOnfromthedrop-downlist.
4.ClickOk.
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AXISP1375NetworkCamera
Setup
Recordandwatchvideo
Torecordvideoyoumustrstsetupnetworkstorae,seeSetupnetworkstorageonpage11,orhaveanSDcardinstalled.
1.Gotothecamera’sliveview.
2.ClickonRecordoncetostartrecordinandonemoretimetostoprecordin.
Towatchyourrecordin:
1.ClickonStorage>otorecordings.
2.Selectyourrecordininthelistanditwillplayautomatically.
Rulesandalerts
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriertheactions.Forexample,thedevicecanstartarecordinorsendanemailwhenitdetects
motion,orshowanoverlaytextwhenitrecords.
Triggeranaction
1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhenthecamerawillperformcertain
actions.Actionrulescanbesetupasscheduled,recurrin,orforexample,trieredbymotiondetection.
2.SelectwhatTriggermustbemettotriertheaction.Ifyouspecifymorethanonetrierfortheactionrule,all
ofthemmustbemettotriertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechanestoanactiveactionrule,theactionruleneedstoberestartedforthechanestotakeeffect.
Recordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordintotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXISVideoMotionDetectionapplicationisrunnin:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunnin.
3.Makesureyouhavesetuptheapplicationaccordintoyourneeds.
Createanactionrule:
1.GotoSettings>System>Eventsandaddanactionrule.
2.Typeanamefortheactionrule.
3.Fromthelistoftriers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).
4.Fromthelistofactions,selectRecordvideo.
5.Selectanexistinstreamproleorcreateanewone.
6.Enableandsetthepre-triertimeto5seconds.
7.EnableWhiletheruleisactive.
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AXISP1375NetworkCamera
Setup
8.Enableandsetthepost-triertimeto60seconds.
9.SelectSDcardfromthelistofstoraeoptions.
10.ClickOk.
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,otoaxis.com/applications
TondtheusermanualsforAxisapplications,otoaxis.com
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmihtnotbecompatiblewitheachother.Certain
combinationsofapplicationsmihtrequiretoomuchprocessinpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktoetherbeforedeployment.
13

AXISP1375NetworkCamera
Troubleshootng
Troubleshootng
Ifyoucan’tndwhatyou’relookinforhere,trythetroubleshootinsectionataxis.com/support
Resettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettins,includintheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettins:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectinpower.SeeProductoverviewonpage3.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsreen.Theproducthasbeenreset
tothefactorydefaultsettins.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanaementsoftwaretoolstoassinanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanaementsoftwaretoolsareavailablefromthesupportpaesonaxis.com/support
Itisalsopossibletoresetparameterstofactorydefaultthrouhthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Firmwareoptions
Axisoffersproductrmwaremanaementaccordintoeithertheactivetrackorthelon-termsupport(LTS)tracks.Beinonthe
activetrackmeanscontinuouslyettinaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbuxesandsecurityupdates.
Usinrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem
offerins.TheLTStracksarerecommendedifyouusethird-partyinterations,whicharenotcontinuouslyvalidatedaainstthelatest
activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinanysinicantfunctionalchanesoraffectin
anyexistininterations.FormoredetailedinformationaboutAxisproductrmwarestratey,otoaxis.com/support/rmware
Checkthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootina
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpae.
2.Clickonthehelpmenu.
3.ClickAbout.
14

AXISP1375NetworkCamera
Troubleshootng
Upgradethermware
Important
Preconuredandcustomizedsettinsaresavedwhenthermwareisupraded(providedthatthefeaturesareavailablein
thenewrmware)althouhthisisnotuaranteedbyAxisCommunicationsAB.
Important
Makesuretheproductremainsconnectedtothepowersourcethrouhouttheupradeprocess.
Note
Whenyouupradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupradinthe
rmware.Tondthelatestrmwareandthereleasenotes,otoaxis.com/support/rmware
1.Downloadthermwareletoyourcomputer,availablefreeofchareataxis.com/support/rmware
2.Lointotheproductasanadministrator.
3.GotoSettings>System>Maintenance.Followtheinstructionsonthepae.Whentheupradehasnished,the
productrestartsautomatically.
AXISDeviceManaercanbeusedformultipleuprades.Findoutmoreataxis.com/products/axis-device-manager
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookinforhere,trythetroubleshootinsectionataxis.com/support
Problemsupgradingthermware
FirmwareupradefailureIfthermwareupradefails,thedevicereloadsthepreviousrmware.Themostcommonreason
isthatthewronrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryaain.
Problemsafterrmware
uprade
Ifyouexperienceproblemsafterarmwareuprade,rollbacktothepreviouslyinstalledversion
fromtheMaintenancepae.
ProblemssettingtheIPaddress
Thedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeinused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepincommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablinandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessinthedevice.
15

AXISP1375NetworkCamera
Troubleshootng
Thedevicecannotbeaccessedfromabrowser
CannotloinWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattemptin
toloin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettins.
SeeResettofactorydefaultsettingsonpage14.
TheIPaddresshasbeen
chanedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychane.IftheIPaddresshasbeen
chaned,useAXISIPUtilityorAXISDeviceManaertolocatethedeviceonthenetwork.Identify
thedeviceusinitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeenconured).
Ifrequired,astaticIPaddresscanbeassinedmanually.Forinstructions,otoaxis.com/support
Certicateerrorwhenusin
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettinsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendusinoneofthefollowinapplicationsforWindows®:
•AXISCompanion:freeofchare,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofchare,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,otoaxis.com/products/axis-companion
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticastin,oriftheroutersettinsbetweentheclientandthe
deviceneedtobeconured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventinviewin.
PoorrenderinofH.264
imaes
Ensurethatyourraphicscardisusinthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettinsforyourraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage1.
•Reducethenumberofapplicationsrunninontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenouhbandwidthavailable.
•Lowertheimaeresolution.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.
Can'tselectH.265encodin
inliveview
WebbrowsersdonotsupportH.265decodin.Useavideomanaementsystemorapplication
supportinH.265decodin.
Performanceconsiderations
Whensettinupyoursystem,itisimportanttoconsiderhowvarioussettinsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowinfactorsarethemostimportanttoconsider:
•Hihimaeresolutionorlowercompressionlevelsresultinimaescontaininmoredatawhichinturnaffectsthe
bandwidth.
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AXISP1375NetworkCamera
Troubleshootng
•RotatinthelensmanuallywillresultinbetterperformancecomparedtorotatintheimaefromtheGUI.
•AccessbylarenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewinofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahihframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessinMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusaeofeventsettinsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsinHTTPSmayreduceframerate,inparticularifstreaminMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewinonpoorlyperforminclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunninmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
theeneralperformance.
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AXISP1375NetworkCamera
Specficatons
Specficatons
Tondthelatestversionoftheproduct’sdatasheet,ototheproductpaeataxis.comandlocateSupport&Documentation.
LEDIndicators
Note
•TheStatusLEDcanbeconuredtobeunlitdurinnormaloperation.Toconure,otoSettings>System>Plain
cong.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconuredtoashwhileaneventisactive.
•TheStatusLEDcanbeconuredtoashforidentifyintheunit.GotoSettings>System>Plaincong.
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenSteadyreenfor10secondsfornormaloperationafterstartupcompleted.
AmberSteadydurinstartup.Flashesdurinrmwareupradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFirmwareupradefailure.
NetworkLEDIndication
GreenSteadyforconnectiontoa1Gbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10/100Mbit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
StatusLEDbehaviorforfocusassistant
Note
OnlyvalidforoptionalP-iris,DC-irisormanualirislenses.
ThestatusLEDasheswhentheFocusAssistantisactive.
ColorIndication
RedTheimaeisoutoffocus.
Adjustthelens.
AmberTheimaeisclosetofocus.
Thelensneedsnetunin.
GreenTheimaeisinfocus.
SDcardslot
NO NO
NOTICE TICE TICE
•RiskofdamaetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertinorremovinthe
SDcard.Useyournerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordins.DonotremovetheSDcardwhiletheproductisrunnin.UnmounttheSDcard
fromtheproduct’swebpaebeforeremoval.
18

AXISP1375NetworkCamera
Specficatons
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com
microSD,microSDHC,andmicroSDXCLoosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorreisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•EnablintheFocusAssistant.PressandveryquicklyreleasetheControlbutton.
•Resettintheproducttofactorydefaultsettins.SeeResettofactorydefaultsettingsonpage14.
•ConnectintoanAXISVideoHostinSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesreen.
Connectors
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
Audioconnector
TheAxisproducthasthefollowinaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosinal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Werecommendtouseastereoconnectorforaudioout.
Foraudioin,theleftchannelisusedfromastereosinal.
3.5mmaudioconnectors
1Tip2Rin3Sleeve
AudioInputMicrophone/LineinMicrophonebiasvoltaeGround
AudioOutputLineout,monoLineout,monoGround
I/Oconnector
UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtrierin,andalarm
notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
Digitalinput-Forconnectindevicesthatcantolebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andlassbreakdetectors.
Supervisedinput-Enablespossibilitytodetecttamperinonadiitalinput.
19

AXISP1375NetworkCamera
Specficatons
Digitaloutput-ForconnectinexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®
ApplicationProramminInterfaceorfromtheproduct’swebpae.
FunctionPinNotesSpecications
DCround10VDC
DCoutput2Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.
12VDC
Maxload=50mA
Input13DiitalinputorSupervisedinput–Connecttopin1toactivate,or
leaveoatin(unconnected)todeactivate.Tousesupervisedinput,
installend-of-lineresistors.Seeconnectiondiaramforinformation
abouthowtoconnecttheresistors.
0tomax30VDC
Output14Diitaloutput–Internallyconnectedtopin1(DCround)when
active,andoatin(unconnected)wheninactive.Ifusedwithan
inductiveload,e..,arelay,connectadiodeinparallelwiththeload,
toprotectaainstvoltaetransients.
0tomax30VDC,opendrain,
100mA
Input25DiitalinputorSupervisedinput–Connecttopin1toactivate,or
leaveoatin(unconnected)todeactivate.Tousesupervisedinput,
installend-of-lineresistors.Seeconnectiondiaramforinformation
abouthowtoconnecttheresistors.
0tomax30VDC
Output26Diitaloutput–Internallyconnectedtopin1(DCround)when
active,andoatin(unconnected)wheninactive.Ifusedwithan
inductiveload,e..,arelay,connectadiodeinparallelwiththeload,
toprotectaainstvoltaetransients.
0tomax30VDC,opendrain,
100mA
1DCground
2DCoutput12V,max50mA
3Supervisedinputport1
4Digitaloutputport1
5Supervisedinputport2
Digitaloutputport2
Powerconnector
2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltae(SELV)compliantlimitedpowersource(LPS)witheither
aratedoutputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.
20