Axis Q1932-E PT User manual

AXISQ1932–EPTMountThermalNetworkCamera
UserManual

Aboutthisocument
ThismanualisintendedforadministratorsandusersoftheAXIS
Q1932–EPTMountNetworkamera,andisapplicabletormware
6.50andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetwork.Previousexperienceofnetworkingwillbeof
usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based
systemsmayalsobebenecial,fordevelopingshellscriptsand
applications.LaterversionofthisdocumentwillbepostedtotheAxis
website,asrequired.Seealsotheproduct’sonlinehelp,availablevia
theweb-basedinterface.
Legalconsierations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.heckthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Thisproductissubjecttoexportcontrolregulations.Youshouldalways
consultandcomplywiththeregulationsoftheappropriatelocalexport
controlauthorities.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
ommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
ommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleomputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmentmoications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Traemarkacknowlegments
AXISOMMUNIATIONS,AXIS,ETRAX,ARTPEandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersorporation.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableEmarkingdirectives
andharmonizedstandards:
•Electromagneticompatibility(EM)Directive2014/30/EU.See.
•LowVoltage(LVD)Directive2014/35/EU.SeeSafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandrecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisommunicationsAB.SeeContactinformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
•IfaDpowersupplyisusedtopowertheproduct,thelowvoltage
powercordshallbeequippedwithaferritecore.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforalassAdigitaldevice,
pursuanttopart15oftheFRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithANIES-3(lassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.etappareilnumériqueestconformeàlanorme
NMBIES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisalassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIE62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassAlimitofAS/NZSISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisalassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIE/EN/UL60950-1and
IE/EN/UL60950-22,SafetyofInformationTechnology

Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIE/EN/UL60950-1.
Battery
LowbatterypoweraffectstheoperationoftheRT,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/supportfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),ASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposalanrecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
ThisproductcomplieswiththerequirementsofSJ/T11364-2014,
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(d)六价
铬
(r(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T26572标准规定的限量要求。
Contactinformation
AxisommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/support
Learnmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ1932–EPTMountThermalNetworkCamera
TableoContents
Hardwareoverview..........................................6
Howtoaesstheprodut....................................7
Howtoaccesstheproductfromabrowser...........................7
HowtoaccesstheproductfromtheInternet.........................7
Howtosettherootpassword.....................................8
Abouttheliveviewwindow.......................................8
Aboutmediastreams........................................10
AboutH.264format.............................................10
AboutMJPEGformat............................................10
AboutAXISMediaontrol(AM)...................................10
Alternativemethodsofaccessingthevideostream....................11
Howtosetuptheprodut....................................13
Howtoperformabasicsetup.....................................13
Aboutvideosettings........................................14
Howtosetupvideostreams......................................14
Aboutstreamproles............................................15
AboutONVIFmediaproles.......................................15
Aboutcamerasettings...........................................15
Aboutoverlays..................................................16
Aboutprivacymasks.............................................18
Howtoonguretheliveviewwindow.........................19
AboutPTZ(PanTiltZoom)....................................20
Aboutpresetpositions...........................................20
Aboutguardtours...............................................20
Advanced......................................................20
HowtoinstallaPTZdriver........................................20
Aboutthecontrolqueue..........................................21
Aboutdetetors............................................22
Aboutcameratampering.........................................22
Aboutshockdetection...........................................22
Aboutappliations..........................................23
Aboutapplicationlicenses........................................23
Howtouploadandstartanapplication.............................23
Applicationonsiderations........................................23
AXISrossLineDetection.........................................24
Aboutevents...............................................26
Howtosetupactionrules........................................26
Howtoaddrecipients............................................26
Howtocreateschedules..........................................27
Howtosetuprecurrences........................................27
Aboutreordings...........................................29
Howtondrecordings...........................................29
Howtoplayrecordings...........................................29
Howtoexportavideoclip........................................30
Aboutcontinuousrecording.......................................30
Aboutlanguages............................................31
Aboutsystemoptions........................................32
Security.......................................................32
Date&Time....................................................34
Network.......................................................35
Storage.......................................................40
Ports&Devices.................................................42
Maintenance...................................................42
Support.......................................................43
Advanced......................................................43
Howtoresettofactorydefaultsettings.............................44
Troubleshooting............................................45
Howtocheckthecurrentrmware.................................45
Howtoupgradethermware.....................................45
Symptoms,possiblecausesandremedialactions......................46
Tehnialspeiations......................................48
4

AXISQ1932–EPTMountThermalNetworkCamera
TableoContents
LEDIndicators..................................................48
onnectorsandButtons..........................................48
onnectors....................................................49
Performanceconsiderations.......................................49
5

AXISQ1932–EPTMountThermalNetworkCamera
Hardwareoverview
Hardwareoverview
Forspecicationsofthehardwarecomponents,seeechnicalspecicationsonpage48.
NO NO
NOICE ICE ICE
NeverremoveboththesunshieldandthePTMountbracket.Oneofthemmustremaintokeepthecameraassemblyintact.
1Sunshield
2RS485/RS422connector
3Powerconnector
4Networkconnector
5Backcover
6StatusindicatorLED
7microSDmemorycardslot
8Controlbutton
9PMountbracket
6

AXISQ1932–EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•hromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaontrol(AM)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAM.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
Howtoaccesstheprouctfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferenes.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Note
Thecontrolsandlayoutoftheliveviewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownliveviewpage.
HowtoaccesstheprouctfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvaned.
Formoreinformation,seeNAtraversal(portmapping)forIPv4onpage37.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/support
7

AXISQ1932–EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Howtosettherootpasswor
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHPSonpage32.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage44.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.lickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.lickOK.Thepasswordhasnowbeencongured.
Abouttheliveviewwinow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeachavailablecontrol.
Aboutthecontrolsintheliveviewwinow
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage15.
SelectapalettefortheliveviewwindowfromthePalettedrop-downlist.Palettesarecolormapsthat
canbeusedtovisualizeathermalsceneandtomakeobjectseasiertospot.Whichpalettetochoose
dependsonthelightingconditionsinthespecicscene.
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebutton,seeAboutthemanualtriggeronpage9.
lickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaontrolviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
AtionButtons.
Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically.
Ifrequired,theheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton,
gotoSetup>LiveViewCong.UnderAtionButtons,selectShowheaterbuttonandspecifythe
numberofminutestheheatershouldbeactivated.
8

AXISQ1932–EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Aboutthemanualtrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.lickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeAbouteventsonpage26.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderAtionButtons,selectShowmanualtriggerbutton.
AbouttheAXISMeiaControlviewertoolbar
TheAXISMediaontrolviewertoolbarisavailableinInternetExploreronly.SeeAboutAXISMediaControl(AMC)onpage10for
moreinformation.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
licktheViewFullSreenbuttonandthevideoimagewilllltheentirescreen.PressES(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheReordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMontrolPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
TheliveviewwindowalsodisplaysPan/Tiltcontrols.Theadministratorcanenable/disablecontrolsforspeciedusersunderSystem
Options>Seurity>Users.
licktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheontrolpanel.SeeAboutadvancedPZsettings
onpage20.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advaned>Controls,seeAboutadvancedPZsettingsonpage20.
9

AXISQ1932–EPTMountThermalNetworkCamera
Aboutmediastreams
Aboutmediastreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheliveviewwindowintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheliveviewwindow.
AboutH.264format
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaontrolare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaontrolnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMontrolPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
AboutMJPEGformat
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaontrolinInternetExplorerinWindows.
AboutAXISMeiaControl(AMC)
AXISMediaontrol(AM)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
10

AXISQ1932–EPTMountThermalNetworkCamera
Aboutmediastreams
TheAMontrolPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaontrolUser’sManualformore
information.
TheAMontrolPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMontrolPanelfrom:
•WindowsontrolPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
Alternativemethosofaccessingthevieostream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,hromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaontrolandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuikTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
11

AXISQ1932–EPTMountThermalNetworkCamera
Aboutmediastreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
12

AXISQ1932–EPTMountThermalNetworkCamera
Howtosetuptheproduct
Howtosetuptheproduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’ssetuppages,clickSetupin
thetopright-handcorneroftheliveviewwindow.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage32
Seealsotheonlinehelp.
Howtoperformabasicsetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage32.
2.TP/IP.Seepage35.
3.Date&Time.Seepage34.
4.VideoStream.Seepage14.
TheBasicSetupmenucanbedisabledfromSystemOptions>Seurity>Users.
13

AXISQ1932–EPTMountThermalNetworkCamera
Aboutvideosettings
Aboutvideosettings
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage14.
•Streamproles.Seepage15.
•ONVIFMediaProles.Seepage15.
•amerasettings.Seepage15.
•Overlayimage.Seepage16.
•Privacymask.Seepage18.
Howtosetupvieostreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage14.
•H.264.Seepage15.
•MJPEG.Seepage15.
Aboutthepixelcounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
specicsizerequirement,forexampleforobjectidentication.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeHowtosetupvideostreamsonpage14.UnderPreview,clickOpenandselectthe
Showpixelounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenter
thenumberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaontrol(AM)inWindows.Right-clickinthe
imageandselectPixelounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
•Palette.Theimagecanbecoloredbyapplyingapalette.olorsintheimageindicatetemperaturedifferencesandcanbe
usedtoimprovevisibilityofnedetails.Thepaletteselectedhereisusedasthedefaultpalette,otherpalettescanbe
selectedontheLiveViewpage.
14

AXISQ1932–EPTMountThermalNetworkCamera
Aboutvideosettings
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeAboutoverlaytextonpage16.
lickSavetoapplythenewsettings.
AboutH.264
H.264,alsoknownasMPEG-4Part10/AV,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimage,whereas
P-framesonlycontainthedifferencesfrompreviousframes.
AboutMJPEGsettings
Sometimestheimagesizeislargeduetolowdynamicorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowdynamic.Limitingthe
framesizeoptimizesbandwidthandstorageusage,butmayresultinpoorimagequality.
Aboutstreamproles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeAbouteventsonpage26.
•Whensettingupcontinuousrecording.SeeAboutcontinuousrecordingonpage30.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
AboutONVIFmeiaproles
AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles
canbeusedbyaclienttoconguremediastreamproperties.
TheONVIFMediaProlespagelistsallpreconguredproles.Theseprolesareincludedintheproductforquicksetup.Youcan
add,modifyorremoveONVIFmediaprolesfromthispage.
Aboutcamerasettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
Aboutimageappearance
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowdynamic
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferenceinthermalradiation.Itcanbeadjustedusingtheslidebar.
15

AXISQ1932–EPTMountThermalNetworkCamera
Aboutvideosettings
Aboutexposuresettings
onguretheexposuresettingstosuittheimagequalityrequirementsinrelationtotemperaturevariationsinthescene.
Automatigainontrol-Thissettingisusedtoautomaticallyadjustthegaintoanappropriaterange,theweakertheimagesignal,
thestrongerthegain.SelecttheLinearorEqualizationautomaticgaincontrolmethod.Thelatterusesahistogramequalization
method,whichadjuststhegaindynamicallybydistributingthemostfrequentintensityvalues.
Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirement,selectDenedandthenclickEditandselectoneofthepredenedareas.
Gain-Gainistheamountofamplicationappliedtoanimagesignal.Moregainmeansmorecontrastandmoredetailsbutalso
morenoise.Themaxgainvalueissetforallscenes,butaffectsprimarilylowcontrastscenescontrollingtheamountofallowednoise
intheimage,whichinturnalsolimitsthecontrast.
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Aboutoverlaytext
Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto
display,forexample,thecurrentbitrateorthecurrentframerate.
Youcanchoosebetweenthefollowingtextoverlaysizes:
SizeTextheightBackgroundheight
Small10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeHowtoincludeoverlaytextinanactionruleonpage16.
Howtoinclueoverlaytext
1.GotoVideo>VideoStreamandselecttheImagetab.
2.Toincludedateandtime,selectInludedateandInludetime.
3.Toincludeatextstring,selectInludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/imeFormatsintheonlinehelp.
4.Selectsize,color,andplacementofthetextstring.
5.lickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&imeonpage34.
Howtoinclueoverlaytextinanactionrule
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectInludetext.
3.Enterthemodier#D.Whentheruleistriggered,#Disreplacedbythetextspeciedintheactionrule.
Additionaltextinthiseldwillbedisplayedalsowhentheactionruleisnotactive.
16

AXISQ1932–EPTMountThermalNetworkCamera
Aboutvideosettings
4.GotoEvents>AtionRulesandcreateyouractionrule.
5.FromtheAtionslist,selectOverlayText.
6.EnterthetexttodisplayintheTexteld.
7.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.
Howtoisplaythepanortiltpositionasatextoverlay
Itmaybeusefultoretrieve,forinstancefromarecordedvideo,thepanortiltposition(indegrees)inwhichaneventhastaken
place.Thiscanbeobtainedbyincludingthepositionintheimageasatextoverlay,usingamodier.Todisplaythepanpositionasa
textoverlay:
1.GotoSetup>Video>VideoStream.
2.UnderOverlaysettings,selectInludetext.
Enter#xtoshowthepanposition.
Enter#ytoshowthetiltposition.
3.onguretheoptionalsize,colorandpositionofthetextoverlay.
4.lickSave.
5.GototheLiveViewpagetoconrmthesetting.
Aboutoverlayimages
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isrstuploadedto
theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.
Imagespeiations:
•TheuploadedimageshouldbeaWindows24-bitBMPimagewithmaximum250colors.
•Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.
•Theimagecannotbelargerthanthemaximumimageresolution.
•Ifyoucombineatextoverlaywithandimageoverlay,thetextoverlayalwaystakespresidenceovertheoverlayimagein
height.Atextoverlayalwaysstretchesacrossthewholevideoimagewhichmeansyoucannotshrinktheoverlaystripto
makeroomforanimage.Forinformationaboutthedifferenttextoverlayheights,seeAboutoverlaytext.
Sinceitisstatic,thepositionandsizeofanoverlayimageremainsthesameregardlessofresolutionandpanortiltmovements.
Tocoverapartofthemonitoredarea,useprivacymasks.SeeAboutprivacymasksonpage18.
Howtouploaanoverlayimage
1.GotoVideo>OverlayImage.
2.lickBrowseandbrowsetothele.
3.lickUpload.
4.TheTransparenySettingspageisnowdisplayed:
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparenyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.
Formoreexamplesofhexadecimalvalues,seetheonlinehelp.
17

AXISQ1932–EPTMountThermalNetworkCamera
Aboutvideosettings
-Toscaletheimageautomatically,selectSalewithresolution.Theimagewillbescaleddowntotthe
resolutionusedbytheAxisproduct.
5.lickSave.
Howtoinclueanoverlayimage
1.GotoVideo>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
3.GotoVideo>VideoStreamandselecttheImagetab.
4.UnderOverlaySettings,selectInludeoverlayimageattheoordinates.
5.Tocontroltheimage’sposition,entertheX(horizontal)andY(vertical)coordinates.TheX=0andY=0positionis
thetopleftcorner.Ifapartoftheimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedso
thatthewholeimageisvisible.
6.lickSave.
Aboutprivacymasks
ThePrivayMaskList(Video>PrivayMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates
iftheyareenabled.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
18

AXISQ1932–EPTMountThermalNetworkCamera
Howtoconfiguretheliveviewwindow
Howtoconfiguretheliveviewwindow
Youcancustomizetheliveviewwindowandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theliveviewwindow.
•StreamProle.Seepage15.
•DefaultViewerforBrowser.Seepage19.
•ViewerSettings.Seepage19.
•ActionButtons.ThesearethebuttonsdescribedinAboutthecontrolsintheliveviewwindowonpage8.
•UserDenedLinks.Seepage19.
Howtosetefaultviewerforbrowsers
FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.
BrowserViewerDesription
AMRecommendedviewerinInternetExplorer(H.264/MotionJPEG).
QuickTimeH.264.
WindowsInternetExplorer
StillimageDisplaysstillimagesonly.licktheRefreshbuttoninyourbrowsertoviewa
newimage.
ServerPushRecommendedviewerforotherbrowsers(MotionJPEG).
QuickTimeH.264.
Otherbrowsers
StillimageDisplaysstillimagesonly.licktheRefreshbuttoninyourbrowsertoviewa
newimage.
Formoreinformation,pleaseseetheonlinehelp.
Aboutviewersettings
Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.
•SelectShowviewertoolbartodisplaytheAXISMediaontrol(AM)ortheQuickTimeviewertoolbarunderthevideo
imageinyourbrowser.
•H.264deoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia
ontrol.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.
•SelectEnablereordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe
AMviewer.TherecordingsaresavedtothelocationspeciedintheAMontrolPanel.SeeAboutAXISMediaControl
(AMC)onpage10.
Aboutuser-enelinks
Todisplayuser-denedlinksintheliveviewwindow,selecttheShowustomlinkoption,givethelinkanameandthenenterthe
URLtolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.ustomlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.ustomlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.
19

AXISQ1932–EPTMountThermalNetworkCamera
AboutPTZ(PanTiltZoom)
AboutPTZ(PanTiltZoom)
Aboutpresetpositions
Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof
thefollowingvalues:
•Panandtiltpositions
Aboutguartours
Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandom,andfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.
Avance
Aboutriver-specicsettings
TheDeviceSettingswindowdisplaysdriverspecicsettings.Theappearanceofthiswindowcanvarydependingonthedriver
installed.Optionsthatcanbeconguredinclude:
•DriverSpecicSettingsforVideoSource
•MechanicalLimitsforMovingVideoSource
•ExtendedDriverSpecicSettingsforVideoSource
FordownloadandinstallationinformationaboutPTZdriversforyourAxisproductpleasevisitwww.axis.com/support
AboutavancePTZsettings
AdvancedPTZsettingscanbeconguredunderPTZ>Advaned>Controls.
ThePanelShortutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl
panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.
lickAddtoaddanewshortcutcommandbutton.
ThefollowingPTZcontrolsareenabledbydefault:
•Pancontrol
•Tiltcontrol
Todisablespeciccontrols,deselecttheoptionsunderEnable/Disableontrols.
HowtoinstallaPTZriver
ThisAxisproductsupportsseveralPTZdevices.Pleaseseewww.axis.comforacompletelistofsupporteddevices,andtoobtainthe
correctdriver.ToinstallaPTZdeviceyouneedtoinstallthePTZdriver.
ToinstallthePTZdrivergotoPTZ>DriverSeletion.Browsetondthedriver(e.g.driver.ptz)andUpload.Ifthedriverwas
successfullyuploaded,itappearsintheSeletdrivertousedrop-downlist.Fromthisdrop-downlist,selectthedrivertoinstall
orremove,andclickSave.
SelectAtivatePTZtoenablePTZ.TheaddressoftheconnecteddeviceappearsagainstDevieID.hoosetheDevietypefromthe
drop-downlist.Tondwhichdevicetypetouse,consultthedocumentationsuppliedbythePTZdriver.
TocompletetheinstallationgotoSystemOptions>Ports&Devies>COMPortandverifythesettings.
20