Axis Q35 Series User manual

AXISQ35NetworkCameraSeries
AXISQ3517-LVNetworkCamera
AXISQ3517-LVENetworkCamera
Usermanual

AXISQ35NetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Solutionoverview...........................................4
Installation................................................5
Previewmode..................................................5
Congureyourdevice........................................6
Findthedeviceonthenetwork....................................6
Webinterfaceoverview..........................................6
Imagequality...................................................7
verlays.......................................................10
Streamingandstorage...........................................11
Setuprulesforevents...........................................14
Applications....................................................16
Troubleshooting............................................18
Resettofactorydefaultsettings...................................18
Checkthecurrentrmwareversion.................................18
Upgradethermware............................................18
Technicalissues,clues,andsolutions................................19
Performanceconsiderations.......................................20
Thewebinterface...........................................22
Status........................................................22
Video.........................................................23
Audio.........................................................33
Recordings.....................................................35
Apps..........................................................36
System........................................................36
Maintenance...................................................55
Specications..............................................57
Productoverview................................................57
LEDIndicators..................................................58
SDcardslot....................................................58
Buttons.......................................................58
Connectors....................................................59
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AXISQ35NetworkCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesseveralproducts.Thismeansyoumayndinstructionsthataren’tapplicabletoyourproduct.
3

AXISQ35NetworkCameraSeries
Solutionoverview
Solutionoverview
4

AXISQ35NetworkCameraSeries
Installation
Installation
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=31327&section=about-this-manual
Installationvideofortheproduct.
Previewmode
Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe
cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=31327&section=preview-mode
hisvideodemonstratehowtousepreviewmode.
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AXISQ35NetworkCameraSeries
Configureyourevice
Configureyourevice
Fidthedeviceotheetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Opethedevice'swebiterface
1.penabrowserandtypetheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustcreateanadministratoraccount.See
Createanadministratoraccountonpage6.
Securepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Createaadmiistratoraccout
Thersttimeyoulogintoyourdevice,youmustcreateanadministratoraccount.
1.Enterausername.
2.Enterapassword.SeeSecurepasswordsonpage6.
3.Re-enterthepassword.
4.ClickAdduser.
Important
Thedevicehasnodefaultaccount.Ifyoulosethepasswordforyouradministratoraccount,youmustresetthedevice.See
Resettofactorydefaultsettingsonpage18.
Webiterfaceoverview
Thisvideogivesyouanoverviewofthedevice’swebinterface.
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AXISQ35NetworkCameraSeries
Configureyourevice
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=31327&section=web-interface-overview
Axisdevicewebinterface
Imagequality
Capturemodes
Acapturemodeisapresetcongurationthatdeneshowthecameracapturesimages.Thecapturemodesettingcanaffectthe
camera’seldofviewandaspectratio.Theshutterspeedcanalsobeaffected,whichinturnaffectsthelightsensitivity.
Thelowerresolutioncapturemodemightbesampledfromtheoriginalresolution,oritmightbecroppedoutfromtheoriginal,in
whichcasetheeldofviewcouldalsobeaffected.
heimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.
Whatcapturemodetochoosedependsontherequirementsfortheframerateandresolutionofthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.
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AXISQ35NetworkCameraSeries
Configureyourevice
Remotefocusadzoom
Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa
convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s
installationlocation.
Straighteaskewedimage
Youcanstraightenaskewedimagebyrotatingandcroppingitdigitally.Duetothecropping,apartoftheoriginalimageislost.
Thefunctionalityisusefulduringinstallation.
heillustrationshowsbeforeandafteranimagehasbeenstraightened.
1.GotoVideo>Installation>Imagecorrection.
2.TurnonStraightenimage.
3.Usethecontrolstoadjusttheimage.
Hidepartsoftheimagewithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoVideo>Privacymass.
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.
5.Tochangethecolorforallprivacymasks,clickPrivacymassandselectacolor.
Seealso
Reduceoiseilow-lightcoditios
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideo>Image>ExposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
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AXISQ35NetworkCameraSeries
Configureyourevice
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Ifpossible,opentheaperture.
•Reducesharpnessintheimage,underVideo>Image>Appearance.
BeetfromIRlightilow-lightcoditiosbyusigightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
Selectexposuremode
Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideo>Image>Exposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicer-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicer-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
Stabilizeashakyimagewithelectroicimagestabilizatio(EIS)
ElectronicImageStabilization(EIS)canbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjectto
vibrations,forexample,windorpassingtrafc.
EISmakestheimagesmoother,steadierandlessblurry.Italsoreducesthelesizeofthecompressedimageandlowersthe
bitrateofthevideostream.
Note
TheimageiscroppedslightlywhenEISisenabled,loweringthemaximumresolution.
1.GotoVideo>Installation>Imagecorrection.
2.TurnonImagestabilization.
Hadlesceeswithstrogbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
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AXISQ35NetworkCameraSeries
Configureyourevice
ImagewithoutWDR.
ImagewithWDR.
Note
•WDRcancauseartifactsintheimage.
•WDRmaynotbeavailableforallcapturemodes.
1.GotoVideo>Image>Widedynamicrange.
2.TurnonWDR.
3.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Overlays
verlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.
Showatextoverlayithevideostreamwhethedevicedetectsaobject
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.
1.Starttheapplicationifitisnotalreadyrunning.
2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
1.GotoVideo>Overlays.
2.UnderOverlays,selectTextandclick.
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