Axis Q36-VE series User manual

AXISQ36-VENetworkCameraSeries
AXISQ3615-VENetworkCamera
AXISQ3617-VENetworkCamera
UserManual

AXISQ36-VENetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Solutionoverview...........................................4
Productoverview...........................................5
Findthedeviceonthenetwork................................6
Accessthedevice...............................................6
Aboutsecurepasswords..........................................6
Setup.....................................................7
Needmorehelp?................................................7
Pan,tilt,roll,andzoom(PRZ).....................................7
SetPRZandfocus..............................................8
Capturemodes.................................................8
Selectcapturemode.............................................9
Hidepartsoftheimagewithprivacymasks..........................9
Reducenoiseinlow-lightconditions................................9
Selectexposuremode............................................10
Maximizedetailsinanimage......................................10
StabilizeashakyimagewithElectronicImageStabilization(EIS).........10
Compensateforbarreldistortion...................................10
Viewarea......................................................10
Handlesceneswithstrongbacklight................................11
Aboutoverlays..................................................11
Aboutoverlaytext...............................................11
Showatextoverlayinthevideostreamwhenthedevicedetectsmotion..12
Choosevideocompressionformat..................................12
Reducebandwidthandstorage....................................13
Setupnetworkstorage...........................................13
Rulesandalerts.................................................13
riggeranaction................................................13
Recordvideowhenthecameradetectsmotion........................14
Applications....................................................14
Troubleshooting............................................15
Resettofactorydefaultsettings...................................15
Checkthecurrentrmware.......................................15
Upgradethermware............................................15
echnicalissues,cluesandsolutions................................16
Performanceconsiderations.......................................17
Specications..............................................18
LEDindicators..................................................18
SDcardslot....................................................18
Buttons.......................................................18
Connectors....................................................18
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AXISQ36-VENetworkCameraSeries
Aboutthismanual
Aboutthismanual
hisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.
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AXISQ36-VENetworkCameraSeries
Solutionoeriew
Solutionoeriew
4

AXISQ36-VENetworkCameraSeries
Productoeriew
Productoeriew
1Networkconnector
2SDcardslot
3Controlbutton
4Bracket
5Spring
6Mountingbracket
7Sidelid
8Conduitadapter
Lockingclip
10Groundingscrew
11Unitcasing
12LEDindicator
13Domecover
14Weathershield
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AXISQ36-VENetworkCameraSeries
Findthedeiceonthenetwork
Findthedeiceonthenetwork
ondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support
FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.oadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See
Setasecurepasswordfortherootaccountonpage6.
3.heliveviewpageopensinyourbrowser.
Aoutsecurepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.oprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHPSconnectionandthenchangethepassword.
hedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
oprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Setasecurepasswordfortherootaccount
Important
hedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.
1.ypeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage6.
2.Retypethepasswordtoconrmthespelling.
3.ClickCreatelogin.hepasswordhasnowbeencongured.
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AXISQ36-VENetworkCameraSeries
Setup
Setup
Needmorehelp?
Youcanaccessthebuilt-inhelpfromthedevice’swebpage.hehelpprovidesmoredetailedinformationonthedevice’sfeaturesand
theirsettings.
Pan,tilt,roll,andzoom(PTRZ)
hePRZfeatureisonlyintendedforinstallationpurposes.hePRZpageappearsinthesetupsequencewhenstartingthecamera
forthersttime,orafteraresettofactorydefault.ochangethePRZsettings,seeSetPTRZandfocusonpage8.
WiththePRZ(Pan,ilt,Roll,Zoom)featureyoucanremotelymoveyourcamerainseveraldirectionstocompletetheinstallation
withoutphysicallyadjustingthecamera.
Pan-thesidetosidemovementofthecamera
Tilt-theupordownmovementofthecamera
oll-therotationofthelensaboutitscenter
Zoom-makestheimagelargerandnearer,orsmallerandfurtheraway.
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AXISQ36-VENetworkCameraSeries
Setup
Theillustrationshowshowthedirectionspan,tilt,androllaffecttheliveviewimage.
SetPTRZandfocus
1.GotoSettings>System>Orientation.
2.ClickonthePTZbuttontoopenthesamewindowthatappearedduringtheinitialsetupoftheproduct.
3.Adjustthecameraaccordingtotheonlineinstructions.
4.Closethewindowwhenyouaresatised.
Note
•Ifthecameracan’tperformPRZorfocus,calibratethePRZandoptics,andtryagain.ocalibrate,gotoSettings>
System>Maintenance.
SeealsoPan,tilt,roll,andzoom(PTRZ)onpage7
Capturemodes
CapturemodedenesthemaximumframerateavailableintheAxisproduct.Dependingonwhichcapturemodeyouselect,you
maynotbeabletouseWDR.
Acapturemodeconsistsofaresolutionandthecorrespondingframerateavailableintheproduct.hecapturemodesetting
affectsthecamera’seldofviewandaspectratio.
helowerresolutioncapturemodeiscroppedoutfromthehighestresolution.
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AXISQ36-VENetworkCameraSeries
Setup
Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.
Selectcapturemode
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.ondthelatestversionofthedatasheet,gotoaxis.com
Hidepartsoftheimagewithprivacymasks
Whatisaprivacymask?
Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolororblurredimageelements.
heprivacymaskisrelativetothepan,tilt,andzoomcoordinates,soregardlessofwhereyoupointthecamera,theprivacy
maskcoversthesameplaceorobject.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.
Important
Usingmultipleprivacymasksmayaffecttheproduct’sperformance.
Createaprivacymask
ocreateaprivacymask,gotoSettings>Privacymask.
Reducenoiseinlow-lightconditions
oreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•oslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
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AXISQ36-VENetworkCameraSeries
Setup
Selectexposuremode
herearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:
Maximizedetailsinanimage
Important
Ifyoumaximizedetailsinanimage,thebitratewillprobablyincreaseandyoumightgetareducedframerate.
•Makesuretoselectthecapturemodethathasthehighestresolution.
•Setthecompressionaslowaspossible.
•SelectMJPEGstreaming.
•urnoffZipstreamfunctionality.
StailizeashakyimagewithElectronicImageStailization(EIS)
EIScanbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjecttovibrations,forexample,wind
orpassingtrafc.urnonEIStogetasmootherandsteadierimagewithoutblur.
EISalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.
Note
WhenEISisturnedontheimageiscroppedslightly,loweringthemaximumresolution.
1.GotoSettings>Image.
2.urnonEIS.
Compensateforarreldistortion
Barreldistortionisaphenomenonwherestraightlinesappearincreasinglybentclosertotheedgesoftheframe.Awideeldofview
willoftencreatebarreldistortioninanimage.Barreldistortioncorrectionwillcompensateforthisdistortion.
Note
Barreldistortioncorrectionaffectstheimageresolutionandeldofview.
1.GotoSettings>Image.
2.urnonBarreldistortioncorrection(BDC).
3.Setthelevelofcorrectionthatgivesyouthebestimage.
Viewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
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AXISQ36-VENetworkCameraSeries
Setup
Handlesceneswithstrongacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.heresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image.
2.Ifrequired,turnonWDRunderWidedynamicrange.
3.UsetheLocalcontrastslidertoadjusttheamountofWDR.
ImagewithoutWDR.
ImagewithWDR.
Note
WDRmaycauseartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr
Aoutoverlays
Overlaysaresuperimposedoverthevideostream.heyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Aoutoverlaytext
Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto
display,forexample,thecurrentbitrateorthecurrentframerate.
Youcanchoosebetweenthefollowingtextoverlaysizes:
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AXISQ36-VENetworkCameraSeries
Setup
SizeextheightBackgroundheight
Small10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels
Itisalsopossibletodisplaytextwhenanactionruleistriggered,see.
Showatextoverlayinthevideostreamwhenthedevicedetectsmotion
hisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion:
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosetextsizeandappearance.
Createarule:
7.GotoSystem>Events>ulesandaddarule.
8.ypeanamefortherule.
9.Inthelistofconditions,selectAXISVideoMotionDetection.
10.Inthelistofactions,selectUseoverlaytext.
11.Selectaviewarea.
12.ype“Motiondetected”.
13.Settheduration.
14.ClickSave.
Choosevideocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.he
availableoptionsare:
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.heseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NSC)or25(PAL)framespersecond.
heMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
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AXISQ36-VENetworkCameraSeries
Setup
Note
H.264isalicensedtechnology.heAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.opurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.hismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Reduceandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-urnontheZipstreamfunctionalityandselectthedesiredlevel.
-urnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-urnondynamicFPS.
Setupnetworkstorage
ostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Rulesandalerts
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
heconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhenitrecords.
Triggeranaction
1.GotoSettings>System>Eventstosetuparule.heruledeneswhenthecamerawillperformcertainactions.Rules
canbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
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AXISQ36-VENetworkCameraSeries
Setup
Note
Ifyoumakechangestoanactiverule,thentheruleneedstoberestartedforthechangestotakeeffect.
Recordvideowhenthecameradetectsmotion
hisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createarule:
1.GotoSettings>System>Eventsandaddarule.
2.ypeanamefortherule.
3.Inthelistofconditions,underApplication,selectAXISVideoMotionDetection(VMD).
4.Inthelistofactions,underecordings,selectecordvideowhiletheruleisactive.
5.Selectanexistingstreamproleorcreateanewone.
6.Settheprebuffertimeto5seconds.
7.Setthepostbuffertimeto60seconds.
8.Inthelistofstorageoptions,selectSDcard.
9.ClickSave.
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.ondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
ondtheusermanualsforAxisapplications,gotoaxis.com
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
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AXISQ36-VENetworkCameraSeries
Troubleshooting
Troubleshooting
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Resettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
oresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage5.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.heprocessiscompletewhenthestatusLEDindicatorturnsgreen.heproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
heinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Checkthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.helatestversionmaycontainacorrectionthatxesyourparticular
problem.
ocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Upgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Important
Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.
Note
Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthe
rmware.ondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware
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AXISQ36-VENetworkCameraSeries
Troubleshooting
1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomatically.
AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.hemostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.
ProblemssettingtheIPaddress
hedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
heIPaddressisbeingused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
hestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
hismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.
Thedevicecannotbeaccessedfromabrowser
CannotloginWhenHPSisenabled,ensurethatthecorrectprotocol(HPorHPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage15.
heIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNPserver.GotoSettings>System>Dateandtime
Thedeviceisaccessiblelocallybutnotexternally
oaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows®:
•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/products/axis-companion
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AXISQ36-VENetworkCameraSeries
Troubleshooting
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
deviceneedtobecongured.heL(imeoLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.helatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage17.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Logintothedevice’swebpageandsetacapturemodethatprioritizesframerate.
Changingthecapturemodetoprioritizeframeratemightlowerthemaximum
resolutiondependingonthedeviceusedandcapturemodesavailable.
•hemaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
hefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•RotatingthelensmanuallywillresultinbetterperformancecomparedtorotatingtheimagefromtheGUI.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
17

AXISQ36-VENetworkCameraSeries
Specifications
Specifications
ondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.
LEDindicators
Note
heStatusLEDcanbeconguredtoashwhileaneventisactive.
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
AmberSteadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
SDcardslot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
hisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com
microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Buttons
Controlutton
hecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage15.
•ConnectingtoanAXISVideoHostingSystemservice.oconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
Connectors
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
18

UserManualVer.M2.3
AXISQ36-VENetworkCameraSeriesDate:April2019
©AxisCommunicationsAB,2017-2019PartNo.10108298