Axis 2411 Instruction Manual

AXIS 2411
Video Server
Administration Manual

AXIS COMMUNICATIONS
<Product Name> Quick User’s Guide
AXIS 2411 Admin Manual
2
About This Document
This manual is intended for administrators and users of the
AXIS 2411 Video Server, and is applicable for software release
3.01 and up. It includes instructions for installing, using and
managing the AXIS 2411 on your network. Previous
experience of networking will be of use when installing and
using this product. Later versions of this document will be
posted to the Axis Website, as required. See also the product’s
online help, available via the Web-based interface.
Safety Notices Used In This Manual
Caution! - Indicates a potential hazard that can damage the
product.
Important! - Indicates a hazard that can seriously impair
operation.
Do not proceed beyond any of the above notices until you
have fully understood the implications.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology
embodied in the product described in this document. In
particular, and without limitation, these intellectual property
rights may include one or more of the patents listed at
http://www.axis.com/patent.htm and one or more additional
patents or pending patent applications in the US and other
countries.
Legal Considerations
Camera surveillance can be prohibited by laws that vary from
country to country. Check the laws in your local region before
using this product for surveillance purposes.
Electromagnetic Compatibility (EMC)
This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance
with the instruction manual, may cause interference to radio
communications. Shielded cables should be used to ensure
compliance with EMC standards.
USA - This equipment has been tested and found to comply
with the limits for a Class A computing device pursuant to
Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when
operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference,
in which case the user at his/her own expense will be required
to take whatever measures may be required to correct the
interference.
Europe - This digital equipment fulfills the
requirements for radiated emission according to limit B of
EN55022/1994, and the requirements for immunity according
to EN55024/1998 residential, commercial, and light industry.
Liability
Every care has been taken in the preparation of this manual; Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical
or typographical errors and reserves the right to make changes to
the product and manuals without prior notice. Axis
Communications AB makes no warranty of any kind with regard to
the material contained within this document, including, but not
limited to, the implied warranties of merchantability and fitness
for a particular purpose. Axis Communications AB shall not be
liable nor responsible for incidental or consequential damages in
connection with the furnishing, performance or use of this
material.
Trademark Acknowledgments
Acrobat, Adobe, Boa, Ethernet, IBM, Internet Explorer, LAN
Manager, Linux, Macintosh, Microsoft, Netscape Navigator, OS/2,
UNIX, Windows, WWW are registered trademarks of the respective
holders. Java and all Java-based trademarks and logos are
trademarks or registered trademarks of Sun Microsystems, Inc. in
the United States and other countries. Axis Communications AB is
independent of Sun Microsystems Inc.
Support Services
Should you require any technical assistance, please contact your
Axis reseller. If your questions cannot be answered immediately,
your reseller will forward your queries through the appropriate
channels to ensure a rapid response. If you are connected to the
Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database.
Search by product, category, or phrases
• report problems to Axis support staff by logging in to
your private support area
• visit the Axis Support Web at www.axis.com/techsup/
Warning! - This product contains a Lithium battery which is
used for back up of the real time clock. This battery lasts more
than 5-10 years. Study the warning notice carefully before
replacing the battery. Do not replace or remove the battery unless
needed! Danger of Explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by
the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
AXIS 2411 Administration Manual
Revision 1.0
Part No: 20576
Date: June 2003
This manual is applicable for software release 3.01 and up.
Copyright © Axis Communications AB, 2003

AXIS 2411 Admin Manual 3
Table of Contents
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
AXIS 2411 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
AXIS 2411 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hardware Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Verifying and Completing the Installation From Your Browser . . . . . . . . . . . . . . . . . . . . . 9
Configuring the Video Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The Administration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
General Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dynamic IP Address Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Resetting to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Video Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessing your Surveillance Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Appendix A - Other IP Setup Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Notes for Macintosh Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using AXIS IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Appendix B - Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
PINGing Your IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Appendix C - Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Obtaining Updated firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Updating the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Appendix D - Customizing The Video Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Modifying the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring using FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Custom Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Appendix E - Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

AXIS 2411 Admin Manual
4
Produktbeschreibung und Installationsanleitung
Produktbeschreibung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
AXIS 2411 Bedienfeld, Ansicht der Rückseite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Lieferumfang. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Überprüfen und Abschließen der Installation von Ihrem Browser aus . . . . . . . . . . . . . . 36
Werkseitige Standardeinstellungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Description du Produit et Guide d’Installation
Description du produit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Panneau arrière du serveur AXIS 2411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Liste du matériel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation sur un réseau . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Vérification et fin d’installation à partir de votre navigateur . . . . . . . . . . . . . . . . . . . . . 41
Des paramètres d’usine par défaut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Descripción del producto y Guía de instalacíon
Descripción del producto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
AXIS 2411 Panel posterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Inventario de hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Instalar en una red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Verificando y completando la instalación desde su explorador web . . . . . . . . . . . . . . . 46
Incluir los parámetros por defecto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

AXIS 2411 Admin Manual Product Description 5
Product Description
Read the following information to familiarize yourself with the AXIS 2411, making particular note
of where the connectors and indicators are located.
AXIS 2411 Front Panel
DIP Switch
A single line termination for the
supported video input. Units are
shipped with the line termination
enabled; that is, with the DIP
switch positioned to the left (On).
If the AXIS 2411 is to be con-
nected in parallel with other
equipment, disable the input ter-
mination by turning the DIP
switch to the right-position (Off).
Failure to do so can cause the
picture quality to be impaired.
Status Indicator
The multi-colored status indicator
defines the operational status of the
server, as described below:
•green - the indicator flashes briefly
and momentarily displays orange
during the start-up and self-test
routines; the indicator then displays
green to indicate a healthy unit sta-
tus.
•red - the indicator will display red
only if a problem with the AXIS
2411 has occurred
•orange - flashes orange and green
when resetting the factory default
Control Button
Using a suitably pointed
object, press this button to
restore the factory default
settings. For further infor-
mation, refer to Network
Settings, on page 14.
Video Input
Coaxial BNC connector support-
ing a single video source. The
physical connection is made using
a 75 Ohm coax video cable; with a
recommended maximum length of
800 feet (250 meters).
Power Indicator
The Power indicator is normally lit while
power is applied. If it is not lit, or it
flashes, there is a problem with the AXIS
2411 external power source. This indica-
tor will flash during flashloading.
Network Indicator
After completion of the startup and
self test routines, the multi-colored
Network Indicators light up as fol-
lows:
•yellow flashing- indicating
network activity on a 10Mbps
Ethernet network
•green flashing- indicating net-
work activity on a 100Mbps
Fast Ethernet network
•red light- indicating no physi-
cal connection to the network.

Hardware Inventory AXIS 2411 Admin Manual
6
AXIS 2411 Rear Panel
Hardware Inventory
Check the items supplied with your AXIS 2411 against the following list:
Note:
Item Title/Variants Quantity
Video Server AXIS 2411 1
Warranty Document 1
Disk Media AXIS Network
Product CD v1.2 (or later)
1
Mount kit Article nr. 18855 1
Power adapter
(PS-K)
Europe
UK
Australia
USA
Japan
1
This document AXIS 2411 Administration Manual v.1.0 1
The power adapter for your AXIS 2411 is country-specific. Please check that the type you are using is
correct.
Power Adapter Connector
A single Jack socket (PS-K) for
connection of the AXIS 2411
power adapter.
Network Connector
The AXIS 2411 is designed for 10 Mbps Ethernet and 100
Mbps Fast Ethernet networks and connects to the network
via a standard RJ45 connector. Supporting NWAY, the
AXIS 2411 detects the speed of the local network segment
and varies the speed of data communication accordingly
(between 10 Mbps and 100 Mbps).
Serial Number
Located on the underside label of the AXIS
2411, the serial number is identical to the
unit’s MAC/Ethernet address.

AXIS 2411 Admin Manual Installation 7
Installation
• Quick installation - Follow the instructions below to quickly install on an Ethernet network.
• Macintosh users - Please refer to Notes for Macintosh Users, on page 19.
❸Using an appropriate method for your operating system, assign your product with a unique IP
address from a computer on your network, as follows:
❶Connect the video output of your camera(s) to the AXIS 2411 video
port(s) using standard 75 Ohm coaxial video cable, terminated with a
BNC-connector. If your camera is supplied with a standard phono-type
(RCA) connector, use a BNC-to-RCA converter.
Serial number same as
MAC/Ethernet number; e.g.
00408c100086 =
00-40-8c-10-00-86
❷Note the Serial number on the
underside of the unit. You need to
know this to set the IP address.
Windows only - Start a DOS window and type these commands:
Syntax:
arp -s <Server IP address> <Ethernet address> <my PC IP address>
ping -t <Server IP address>
Example:
arp -s 172.21.1.200 00-40-8c-10-00-86 172.21.1.193
ping -t 172.21.1.200
UNIX only - Type this in your command line:
Syntax:
arp -s <IP address> <Ethernet address> temp
ping <IP address>
Example:
arp -s 172.21.1.200 00:40:8c:10:00:86 temp
ping 172.21.1.200
❹Connect an Ethernet cable to the AXIS 2411
and attach it to the network.
Network socket
RJ-45 connector

Installation AXIS 2411 Admin Manual
8
Note:
You will now see ‘Request timed out...’messages repeatedly returned in the window.
In some Unix systems, the arp command can be located in a directory that is not on the
command path.
❼Exit ping. The installation is now complete, and you are ready to
access the AXIS 2411 from your browser, as described in the next
section.
Power Adapter
Connector
❺Connect the power adapter to the unit and con-
nect it to your main power supply.
❻Approximately 10-15 seconds after connecting
the power supply, the message ‘Reply from
172.21.1.200...’ - or similar, is returned
within the window. Ensure that the Power Indicator
is permanently lit and that the Network Indicator
flashes intermittently.
Network Indicator
Power Indicator

AXIS 2411 Admin Manual Installation 9
Verifying and Completing the Installation From Your Browser
Important!
Upon delivery, the AXIS 2411 is configured for open access (anonymous users). The unit is supplied with
one pre-configured Administrator user name: root and password: pass. The Administrator password
must be changed immediately to prevent unauthorized access to the Admin Tools and/or product
images, as defined in the Security Settings.
❶Start your browser and enter the IP address of the
AXIS 2411 in the location/address field.

Configuring the Video Server AXIS 2411 Admin Manual
10
Configuring the Video Server
After deciding on the application you wish to develop and having installed your AXIS
2411, the unit is now connected directly to a local area network.
This section describes how to configure the AXIS 2411 and is intended specifically for
product Administrators – who normally have high-level privileges denied to ordinary
users.
The AXIS 2411 is configured from a standard browser (Netscape 4.7 och 7.x Internet Explorer
5.x och 6.x and above), by using the Administration Tools.
Important!
The Administration Tools
The Web-based Administration tools are displayed in an intuitive graphical user interface
that allows simple point-and-click system configuration. How to access and use the tools is
explained in the following pages.
Tip!
To access the AXIS 2411 configuration pages, you must first set the IP address, as described in Installa-
tion, on page 7.
On-line help is available on every Admin page of the AXIS 2411Web interface.
This information is of particular relevance when configuring the unit and should be used as a first point
of reference for resolving any administration queries. The help system is stored internally in the unit.

AXIS 2411 Admin Manual Configuring the Video Server 11
Accessing the Tools
Follow the instructions below to access the Administration Tools from a browser:
1. Start the browser and enter the name or IP address of the AXIS 2411 in the location/address
field.
Example!
2. The Application page is now displayed. Click the Admin button to display the Administration
Overview page and the Administration Tools.
3. The various components of the video server are shown as icons on the page. Simply click the
desired component and configure it directly from here.
Important!
http://172.21.1.200/
To enable the updating of images in Internet Explorer, set your browser to allow ActiveX controls and
perform once-only installation of Axis’ ActiveX component onto your workstation.

Configuring the Video Server AXIS 2411 Admin Manual
12
General Server Settings
Click the Video Server icon to display and/or edit the following settings:
Date and Time
Click the Date and Time icon to set the date and time, automatically, or manually.
Automatic setting of the date and time requires you to either synchronize the time with
that on your computer or, alternatively, to provide the IP address of an NTP server. To
automatically adjust the time to reflect changes made by daylight saving, check the box
provided. Click Save to register the settings with the Video Server.
Security
To prevent unauthorized use of the Video Server, access is password-protected and
restricted to defined Users and Administrators only. Administrators have unrestricted
access to the Administration Tools and can determine the registration of all other users.
As an Administrator, click the Security icon to either:
• Define or edit the Administrator password (the Administrator user name is permanently set to
root, with the default password set to pass)
• Configure, add or delete user names and passwords
• Define the rights of different users: either Admin or View.
Video
Here you can define the general image features for the video source. With reference to the table
below, configure the video to your requirements:
Header Description
Date & time Check to enable time display in the selected video source(s).
Text Enable or disable the display of a text string in the selected video image. Type the text
string that you want to display in the adjacent field.
Image
Color Display Color or Black and White video images.
Resolution Set the required resolution for your images.
Compression Determines the compression factor (0-100) for the selected video source. Lower
compression optimizes picture quality, but generates larger image file sizes, requiring
greater network bandwidth and storage space.
Offset Adjustments
XOffset, YOffset Enter values in these fields to change the horizontal and vertical synchronization for the
image(s). This can be used to eliminate any black border surrounding the image.

AXIS 2411 Admin Manual Configuring the Video Server 13
Notes:
Important!
By default, the AXIS 2411 supports anonymous user access, which means that anybody on
the Internet/intranet has access to the video images and Admin Tools from a browser.
Entering at least one user name and password for an authorized user in the Security page
will disable anonymous access, and thereafter only allow defined users. If the anonymous
user service is satisfactory for your application, do not add any users. The Administrator
password should, however, still be changed.
View Parameter List
The Parameter List provides a comprehensive list of all of the system parameters and their
current settings. Click View Parameter List to display the list.
View Log File
System messages are recorded in a single log file and stored in product memory.
Consequently, the file can be used for examining system events. The log file also serves as
a useful diagnostic tool when attempting to resolve any problem that might occur. See also
Troubleshooting, on page 21.
To display the latest server messages since the last Restart of the system, click the View
Log File button.
View Server Report
This button shows important information about the server status and settings.
View Release Notes
This button opens a window showing the build information for the installed firmware.
• Image control can also be achieved directly using CGI parameters in the image URL.
• Using CGI parameters embedded in a URL request will temporarily override any parameters
defined in the Video dialog. For detailed CGI information, refer to the Axis Camera API, HTTP
- Interface Specification, available from our website at www.axis.com
Upon delivery, the AXIS 2411 is configured for open access (anonymous users), with one
pre-configured Administrator user name and password, set to root and pass, respectively. The Adminis-
trator password should always be changed, to prevent unauthorized access to the Admin Tools and/or
product images. Furthermore, all Axis products are supplied with these defaults.

Configuring the Video Server AXIS 2411 Admin Manual
14
Emergency Actions
In certain circumstances it may become necessary to perform a Restart of the AXIS 2411,
or to return it to its Factory Default settings. Both of these actions can be performed by
clicking the appropriate button on this page. Please see Resetting to the Factory Default
Settings, on page 16, for more information.
Network Settings
Click Network to display, edit and refine the settings for:
•TCP/IP - used by the Video Server for transmitting data over the network.
•DNS (Domain Name System) - the Internet service used by the product for translating
domain names into IP addresses.
•SMTP (E-mail) - this is the protocol used for notifying the administrator via e-mail when e.g.
the ip address of the video server has changed in a DHCP network.
•Miscellaneous - set the network media and to restrict the bandwidth used by the product.
Configure the Network Settings with reference to the on-line help and the table below:
TCP/IP Parameters Description
DHCP Enable DHCP to allow centralized assignation of IP addresses. Requires a DHCP server on the network.
BOOTP Enable the BOOTP protocol for setting the IP address automatically. For further information on using
BOOTP, see Other IP Setup Methods, on page 18. If you intend to use the AXIS IP Installer, BOOTP must be
enabled.
Internet address Specifies the unique 32-bit IP address of your unit.
Default Router Specifies the network router your video server will use.
Subnet Mask If unsure what value to use, contact your system administrator. The most common value is 255.255.255.0
Host Name If you are using a DNS server on your network (see below), this is usually the same as the assigned DNS
Name.
DNS Parameters Description
Domain Name Enter the name of the domain your AXIS 2411 belongs to.
Primary DNS Defines the IP address of the primary DNS server. This is used for identifying a computer by name instead
of IP address.
Secondary DNS The IP address of the secondary DNS server. This will be used if the primary DNS server is unavailable.
SMTP Parameters Description
Primary Mail Server Defines the server that provides your mail facilities.
Secondary Mail Server Defines a secondary server that can provide mail facilities in the event of the primary server being
unavailable.
Return Address The reply address for e-mails sent by the AXIS 2411; that is, the name that will appear in the ‘From’ field
of the dispatched e-mail.
Miscellaneous Description
Select Media This does not normally need to be changed, but if you have specific needs - due to the use of network
switches or similar equipment, select the type of network media here.
Max Bandwidth With the default set to unlimited, this parameter defines a restriction on the network bandwidth used by
the video server; particularly useful for a connection to a busy network.
HTTP Port Number This does not normally need to be changed, but may be, if you have particular requirements.

AXIS 2411 Admin Manual Configuring the Video Server 15
DHCP
DHCP (Dynamic Host Configuration Protocol) is a protocol that lets network administrators
centrally manage and automate the assignment of IP addresses in an organization's
network.
Important!
Dynamic IP Address Notification Settings
When the IP address changes by means beyond your control, such as by DHCP, you can
choose to be notified of the change via HTTP, FTP or SMTP. Click the icon to display, edit
and refine the settings for address notification.
Referring to the on-line help and the table below, configure the dynamic IP address
notification settings.
DHCP should only be enabled if you know which IP address the AXIS 2411 will get from the DHCP server,
or if your version of DHCP can update a DNS server, which then allows you to access the AXIS 2411 by
name. If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default
settings (see page 16) and then perform the installation again (see page 7).
Parameter Description
HTTP Enabling HTTP means the server will send an HTTP GET request to the specified URL. This can then easily
be taken care of by a designated cgi-script, which registers the request by some means. Custom
parameters can be used by entering them in the field provided. The fields User Name and Password,
(located directly below the field for Custom Parameters) should be used if the script is password
protected. If you need to pass a proxy server to connect to the URL for the host, provide your user
information in the relevant fields. See also the On-line help for more information.
SMTP Enabling SMTP will send an e-mail notification of any change in IP address. Enter the recipient’s address
and a sender’s address, as well as any text you want to appear in the subject of the e-mail. Note that you
must configure the mail server under Network Settings. See also the On-line help for more information.
FTP Saves a notification file on an FTP server. Provide the connection details for the server and your user name
and password. If there is a firewall between the server and the FTP server, it is recommended that Passive
Mode is enabled. There are 3 levels of TXT Type to choose from; Short - the IP address only; Extended -
multi-line file; and HTML - contains the same information as Extended, but includes HTML tags. See also
the On-line help for more information.
TXT Field Specify your own text to include in the notification.

Configuring the Video Server AXIS 2411 Admin Manual
16
Important!
Resetting to the Factory Default Settings
In certain circumstances, it may be necessary to reset to the Factory Default settings for
your AXIS 2411. This is performed by clicking Admin =>Factory Default in the web
interface.
An alternative way to perform a factory default is by using the Control Button. The
Control Button is located next to the three LED indicators.
Follow the instructions below to reset to the product factory default settings, using the
Control button:
1. Switch off the AXIS 2411 by disconnecting the power cable.
2. Using a suitably pointed object, press in and keep the Control Button pressed.
While the button is pressed, reconnect the power cable.
3. Keep the button pressed until the Status Indicator displays yellow (note that this may take up
to 15 seconds). Now release the Control Button. When the Status Indicator changes to green
(which may take up to 60 seconds) the AXIS 2411 will then have been reset to the original
factory default settings.
Note:
The AXIS 2411 supports the two most common video standards - NTSC and PAL.
NTSC delivers 525 lines of resolution at 60 half-frames per second and is the common standard in the
United States; whereas PAL delivers 625 lines at 50 half-frames per second and is the dominant video
standard in Europe.
Resetting to the factory default settings will cause all parameters (including the IP address) to be reset.
Refer to Installation, on page 7, or Other IP Setup Methods, on page 18, for information on how to set
the IP address.

AXIS 2411 Admin Manual Using the Video Server 17
Using the Video Server
This section is intended specifically for system Users; that is, personnel responsible for using the
AXIS 2411 as part of an integrated surveillance system.
Important!
Accessing your Surveillance Image
The AXIS 2411 can be used with most operating systems; Windows, Linux, UNIX, Mac, and several
others. You can access the AXIS 2411 from Netscape 4.7 och 7.x Internet Explorer 5.x och 6.x and
above (see the note below).
Follow the instructions below to access your surveillance images:
4. Start your browser.
5. Enter the name or IP address of the AXIS 2411 into the Location/Address field (URL) of your
browser:
Example!
A video image is now displayed in your browser.
Note:
•YoursystemAdministrator has installed the AXIS 2411 on your computer network, connected a video
camera to the unit, and tailored the user functions and general look and feel of the system to meet
your specific surveillance needs. Consequently, many of the functions and examples provided within
the section may differ from those displayed in your system.
• Any deficiencies or shortcomings in your application should be referred to the system administrator,
who has high-level privileges that are normally denied to ordinary users.
http://172.21.1.200/
To enable the updating of images in Microsoft Internet Explorer, you must set your browser to allow
ActiveX controls and perform a once-only installation of Axis' ActiveX component onto your worksta-
tion.

Other IP Setup Methods AXIS 2411 Admin Manual
18
Appendix A - Other IP Setup Methods
As an alternative to the ARP command (described earlier in the Installation section of this
manual), you can set the IP address for your AXIS 2411 using the following method:
Notes:
Ethernet/MAC Address: The AXIS 2411 is pre-configured with a unique Ethernet/MAC Address
based upon the serial number printed on the underside label of the unit; where the serial number
typically follows the format 00-40-8c-xx-yy-zz. You need this address to complete the
installation.
Method Operating Systems Refer to...
AXIS IP Installer Windows 95, 98, NT “Using AXIS IP Installer”
(page -19)
BOOTP
Requiring a BOOTP daemon on your system, this method operates
over the entire network. A request to an active daemon initiates a
search of the boot table to find an entry matching the unit’s Ether-
net address. The daemon downloads the IP address to the device if a
match is found.
UNIX
•Make sure the AXIS 2411 is powered up and connected to the network.
•IP Address: Acquire an unused IP address from your Network Administrator, and do NOT use the default
IP address featured in the following examples when installing your AXIS 2411.
•Server Privileges: Although no special privileges are required for Windows 95/98/Me or XP (Home), you
will need Administrator privileges for Windows NT/2000 and XP (Professional). UNIX systems require
Root privileges.

AXIS 2411 Admin Manual Other IP Setup Methods 19
Notes for Macintosh Users
When using the AXIS 2411 on a Macintosh, please observe the following points:
Using AXIS IP Installer
AXIS IP Installer is a program for Windosw 95, Windows 98 and Windows NT that is ideal for
setting the IP addresses for multiple Axis networking products. Allowing you to conveniently
access the home page of any Axis device connected to your network, this freely distributed
software is available for download from the Axis Website at www.axis.com
Installing AXIS IP Installer:
1. Download the latest version of AXIS IP Installer onto your desktop and run
Setup_IPInstaller.exe to start the installation.
2. The AXIS IP Installer setup dialog is displayed on the screen.
3. Follow the instructions as they appear. Click Finish to complete the installation.
• The AXIS 2411 has a default IP address of 192.168.0.90.
• Assign a temporary IP address to a Mac workstation in the same subnet (e.g. 192.168.0.90)
and then connect to the server.
• Run the Installation wizard and set the desired IP address for the server.
• Reset the correct IP address for the Macintosh workstation.
• Changing the IP address for a Macintosh does not require a reboot.
• Currently there are limitations in the ActiveX Support in Internet Explorer running on the
Macintosh. This results in problems when viewing live moving images. The recommended
solution for viewing images from the AXIS 2411 on the Macintosh is to use Netscape Navi-
gator.

Other IP Setup Methods AXIS 2411 Admin Manual
20
Setting the IP Address with AXIS IP Installer:
1. Run AXIS IP Installer from the Start menu. The AXIS IP Installer dialog is displayed on the
screen.
2. Restart your AXIS 2411.
3. Select the serial number of your AXIS 2411 in the list. The serial number is identical to the
unit’s Ethernet address.
4. Enter the IP address. Click Set IP address. The IP address will now be set.
5. To access the home page of the AXIS 2411, click Home page of selected Axis-server... You
can now configure the AXIS 2411 to your requirements.
6. Click OK to exit the program.
For more help during the installation of the IP address, click Help or use the F1 key.