Axis FA54 User manual

AXISFA54MainUnit
UserManual

AXISFA54MainUnit
TableofContents
Solutionoverview...........................................3
Productoverview...........................................4
Aboutthesensorunits...........................................4
Findingthedeviceonthenetwork.............................6
Howtoaccessthedevicefromabrowser............................6
Aboutsecurepasswords..........................................6
Setup.....................................................8
Productwebpageoverview........................................8
Howtomonitorlongandnarrowareas..............................9
Howtoviewlivevideostreamonamonitor..........................10
Aboutoverlas..................................................10
Howtomaximizedetailsinanimage...............................10
Howtoreducebandwidthandstorage..............................1 1
Howtohandlesceneswithstrongbacklight..........................11
Applications....................................................12
Troubleshooting............................................13
Howtoresettofactordefaultsettings.............................13
Howtocheckthecurrentrmware.................................13
Howtoupgradethermware.....................................13
Technicalissues,cluesandsolutions................................14
Performanceconsiderations.......................................15
Specications..............................................16
LEDIndicators..................................................16
SDcardslot....................................................16
Buttons.......................................................16
Connectors....................................................17
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AXISFA54MainUnit
Solutionoverview
Solutionoverview
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AXISFA54MainUnit
Productoverview
Productoverview
1StatusLED
2RJ12connector(4x)
3HDMI
4Audioin(2x)
5Audioout
6I/connector
7Powerconnector
8Networkconnector(DCinput)
9Controlbutton
10microSDcardslot
Aboutthesensorunits
Werecommendthatouconnectthesensorunitstothemainunitbeforepoweringthemainunit.Ifoudisconnectasensorunit,
andconnectadifferentsensorunit,itmabenecessartorestartthemainunit.
Howtoshortenthesensorunitcable
Note
•Thesensorunitcablecannotbeextendedorsplit.
•Whenroutingthesensorunitcable,theminimumbendingradiusis40mm.
Thesensorunitisdeliveredwithacable.Toshortenthecablefollowthesesteps:
1.Cutthecabletothedesiredlength.Measurefromthesensorunit.
2.Striptheplasticoutercoatingfromtheendofthecable.
3.Peelbacktheshield.
4.Flattenthecoloredwiresintheorderdescribedbelow.
1Brown
2White/brown
3Notused
4Notused
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AXISFA54MainUnit
Productoverview
5White/blue
6Blue
5.Insertthewiresallthewaintoashielded6P6CRJ12connector.
N N
NTICE TICE TICE
Makesurethatthewiresstainthecorrectorderandthatthecableshieldmakesgoodcontactwiththeconnectorshield.
6.Useacrimpingtooltofastentheconnectortothecable.
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AXISFA54MainUnit
Findingthedeviceonthenetwork
Findingthedeviceonthenetwork
AXISIPUtilitandAXISDeviceManagerarerecommendedmethodsforndingAxisdevicesonthenetworkandassigningthemIP
addressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support
Thedevicecanbeusedwiththefollowingbrowsers:
•Windows®:ChromeTM(recommended),Firefox®,Edge®,orOpera®
•OSX®:ChromeTM(recommended)orSafari®
•Otheroperatingsstems:ChromeTMorFirefox®.
Ifouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support
Howtoaccessthedevicefromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisdeviceinthebrowser’saddresseld.
ToaccessthedevicefromaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-down
list.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.
IfoudonotknowtheIPaddress,useAXISIPUtilittolocatethedeviceonthenetwork.Forinformationabouthow
todiscoverandassignanIPaddress,seethedocumentHowtoassignanIPaddressandaccessyourdeviceonthe
devicepageataxis.com.
3.Enterourusernameandpassword.Ifthisisthersttimethedeviceisaccessed,therootpasswordmustrstbe
congured,gotoSetasecurepasswordfortherootaccountonpage6.
4.Thedevice’sliveviewpageopensinourbrowser.
Aboutsecurepasswords
Important
Axisdevicessendtheinitiallsetpasswordincleartextoverthenetwork.Toprotectourdeviceaftertherstlogin,set
upasecureandencrptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimarprotectionforourdataandservices.Axisdevicesdonotimposeapasswordpolicasthe
mabeusedinvarioustpesofinstallations.
Toprotectourdatawestronglrecommendthatou:
•Changethedefaultpasswordthatcomeswitheachdevice.
•Useapasswordwithatleast8characters,preferablcreatedbapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceaear.
Setasecurepasswordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactordefaultsettings.
1.Tpeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage6.

AXISFA54MainUnit
Findingthedeviceonthenetwork
2.Retpethepasswordtoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
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AXISFA54MainUnit
Setu
Setu
Productwebpageoverview
1Liveviewcontrolbar
2Liveview
3Productname
4Controls
5Videocontrolbar
6Settingstoggle
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AXISFA54MainUnit
Setu
7Settingstabs
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpfromtheproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Howtomonitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallwa,road,ortunnel.
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AXISFA54MainUnit
Setu
1.Dependingonourproduct,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifourproductdoesn’trotatetheviewautomaticall,logintotheproduct’swebpageandgotoSettings>Stream>
Orientation.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format
Howtoviewlivevideostreamonamonitor
YourcameracantransmitlivevideostreamtoanHDMImonitorwithoutanetworkconnection.Themonitorcanbeusedfor
surveillancepurposesorforpublicviewinge.g.inastore.
1.ConnectanexternalmonitorusingtheHDMIconnector.
2.ChangetheHDMIsettingsunderSettings>Stream>HMI.
Aboutoverlays
Note
Theoverlafeatureisnotsupportedforthequadstream,onlfortheindividualvideostreams.
Note
ImageandtextoverlawillnotbedisplaedonvideostreamoverHDMI.
Overlasaresuperimposedoverthevideostream.Theareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Howtomaximizedetailsinanimage
Important
Ifoumaximizedetailsinanimage,bitrateincreasesandmightleadtoreducedframerate.
•Makesuretoselectcapturemodethathasthehighestresolution.
•Setcompressionaslowaspossible.
•SelectMJPEGstreaming.
•TurnofftheZipstreamfunctionalit.
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AXISFA54MainUnit
Setu
Howtoreducebandwidthandstorage
Important
Ifoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalitandselectthedesiredlevel.
-TurnondnamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondnamicFPS.
Howtohandlesceneswithstrongbacklight
Dnamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widednamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image.
2.UsetheLocalcontrastslidertoadjusttheamountofWDR.
ImagewithoutWDR.
ImagewithWDR.
Note
WDRmacauseartifactsintheimage.
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AXISFA54MainUnit
Setu
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr
Applications
Aboutapplications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
TondtheusermanualsforAxisapplications,gotoaxis.com
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemorresourceswhenruninparallel.Verif
thattheapplicationsworktogetherbeforedeploment.
AXISPeopleCounter
AXISPeopleCounterisananalticapplicationthatcanbeinstalledonanetworkcamera.
Thecounterisembeddedinthecamerawhichmeansoudonotneedadedicatedcomputertoruntheapplication.
AXISPeopleCounterisintendedforretailenvironments,likestoresorshoppingmalls,orotherenvironmentswhereouwantto
countpeople.
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AXISFA54MainUnit
Troubleshooting
Troubleshooting
Ifoucan’tndwhatou’relookingforhere,trthetroubleshootingsectionataxis.com/support
Howtoresettofactorydefaultsettings
Important
Resettofactordefaultshouldbeusedwithcaution.Aresettofactordefaultresetsallsettings,includingtheIPaddress,to
thefactordefaultvalues.
Toresettheproducttothefactordefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactordefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Itisalsopossibletoresetparameterstofactordefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickefault.
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalitofnetworkdevices.Oneofourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmacontainacorrectionthatxesourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbAxisCommunicationsAB.
Important
Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.
Note
Whenouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalitavailable.Alwasread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware
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AXISFA54MainUnit
Troubleshooting
1.Downloadthelatestrmwareletoourcomputer,availablefreeofchargeataxis.com/support/rmware
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomaticall.
AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager
Technicalissues,cluesandsolutions
Ifoucan’tndwhatou’relookingforhere,trthetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoourproductandtragain.
ProblemssettingtheIPaddress
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,oucannotsettheIPaddress.Contactournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
banotherdevice
DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,tpepingandtheIPaddressoftheproduct):
•Ifoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmaalreadbeinusebanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadnamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbanotherdevice,therema
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
CannotloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmaneedtomanualltpehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactordefaultsettings.
SeeHowtoresettofactorydefaultsettingsonpage13.
TheIPaddresshasbeen
changedbDHCP
IPaddressesobtainedfromaDHCPserverarednamicandmachange.IftheIPaddresshasbeen
changed,useAXISIPUtilitorAXISDeviceManagertolocatetheproductonthenetwork.Identif
theproductusingitsmodelorserialnumber,orbtheDNSname(ifthenamehasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanuall.Forinstructions,gotoaxis.com/support
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperl,thedateandtimesettingsintheAxisproductmustbe
snchronizedwithanNTPserver.GotoSettings>System>ateandtime
Theproductisaccessiblelocallybutnotexternally
RoutercongurationCheckthatourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP®.
FirewallprotectionChecktheInternetrewallwithournetworkadministrator.
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AXISFA54MainUnit
Troubleshooting
Problemswithstreaming
MulticastH.264onl
accessibleblocalclients
Checkifourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemaneedtobeincreased.
NomulticastH.264
displaedintheclient
CheckwithournetworkadministratorthatthemulticastaddressesusedbtheAxisproduct
arevalidforournetwork.
Checkwithournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264
images
Ensurethatourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallbe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifthesettingsforourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage15.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Logintotheproduct’swebpageandsetacapturemodethatprioritizesframerate.
Changingthecapturemodetoprioritizeframeratemightlowerthemaximum
resolutiondependingontheproductusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilitfrequenc(60/50Hz)of
theAxisproduct.
Performanceconsiderations
Whensettingupoursstem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•RotatingthelensmanuallwillresultinbetterperformancecomparedtorotatingtheimagefromtheGUI.
•AccessblargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bdifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslaffectsbothframerateandbandwidth.
•Heavusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmareduceframerate,inparticularifstreamingMotionJPEG.
•Heavnetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslmaaffecttheframerateand
thegeneralperformance.
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AXISFA54MainUnit
Secifications
Secifications
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&ocumentation.
LEDIndicators
StatusLEIndication
GreenSteadgreenfornormaloperation.
AmberSteadduringstartup.Flasheswhenrestoringsettings.
RedFirmwareupgradefailure.
NetworkLEIndication
GreenSteadforconnectiontoa1Gbit/snetwork.Flashesfornetworkactivit.
AmberSteadforconnectiontoa10/100Mbit/snetwork.Flashesfornetworkactivit.
UnlitNonetworkconnection.
PowerLEIndication
GreenNormaloperation.
AmberFlashesgreen/amberduringrmwareupgrade.
SDcardslot
N N
NTICE TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com
microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactordefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage13.
•ConnectingtoanAXISVideoHostingSstemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
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AXISFA54MainUnit
Secifications
Connectors
HDMIconnector
UsetheHDMITMconnectortoconnectadisplaorpublicviewmonitor.
Networkconnector
RJ45Ethernetconnector.
Audioconnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).
•Audioout–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)sstemoranactive
speakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
3.5mmaudioconnectors(stereo)
1Tip2Ring3Sleeve
AudioInputMicrophone/LineinGround
AudioOutputLineout(mono)Ground
I/Oconnector
UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtriggering,andalarm
notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
igitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andglassbreakdetectors.
igitaloutput-ForconnectingexternaldevicessuchasrelasandLEDs.ConnecteddevicescanbeactivatedbtheVAPIX®
ApplicationProgrammingInterfaceorfromtheproduct’swebpage.
6-pincongurableterminalblock
FunctionPinNotesSpecications
DCground10VDC
DCoutput2Canbeusedtopowerauxiliarequipment.
Note:Thispincanonlbeusedaspowerout.
12VDC
Maxload=50mA
Digitalinput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.
0tomax30VDC Congurable
(InputorOutput)
3–6
Digitaloutput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.Ifusedwithaninductiveload,e.g.,a
rela,connectadiodeinparallelwiththeload,toprotectagainst
voltagetransients.
0tomax30VDC,opendrain,
100mA
Example
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AXISFA54MainUnit
Secifications
1DCground
2DCoutput12V,max50mA
3I/conguredasinput
4I/conguredasoutput
5CongurableI/
6CongurableI/
Powerconnector
DCconnector.Usethesuppliedadapter.
RJ12Connector
TheRJ12connectorisusedforconnectingthesensorunittothemainunit.
18

UserManualVer.M7.2
AXISFA54MainUnitDate:October2018
©AxisCommunicationsAB,2016-2018PartNo.T10091415