Axis Q7424-R Mk II User manual

AXISQ7424–RMkIIVideoEncoder
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISQ7424–R
MkIIVideoEncoder,andisalicabletormware5.50andlater.It
includesinstructionsforusingandmanagingtheroductonyour
network.Previousexerienceofnetworkingwillbeofusewhenusing
thisroduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendeveloingshellscritsandalications.Later
versionsofthisdocumentwillbeostedatwww.axis.com.Seealsothe
roduct’sonlinehel,availablethroughtheweb-basedinterface.
LegaConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisroductforsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Tourchasefurtherlicenses,contactyourreseller.
Liabiity
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
InteectuaPropertyRights
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TrademarkAcknowedgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
ReguatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
EectromagneticCompatibiity(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomlywiththelimitsforaClassBdigitaldevice,
ursuanttoart15oftheFCCRules.Theselimitsaredesigned
torovidereasonablerotectionagainstharmfulinterferenceina
residentialinstallation.Thisequimentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaarticularinstallation.Ifthisequimentdoes
causeharmfulinterferencetoradioortelevisionrecetion,which
canbedeterminedbyturningtheequimentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasethesearationbetweentheequimentandreceiver.
•Connecttheequimentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexeriencedradio/TVtechnicianforhel.
Theroductshallbeconnectedusingashieldednetworkcable(STP)
thatisroerlygrounded.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassB).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.
CetaareilnumériqueestconformeàlanormeCANNMB-3(classeB).
Leroduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.
Thisroductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayalications.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에

서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisroductcomlieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquiment.Ifitsconnectingcablesareroutedoutdoors,
theroductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotheraroriatemethod.
Theowersulyusedwiththisroductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
TheAxisroductusesa3.0VBR/CR2032lithiumbatteryastheower
sulyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Whenthebatteryneedsrelacing,alogmessage
willaearintheroduct’sserverreort.Formoreinformationabout
theserverreort,seetheroduct´ssetuagesorcontactAxissuort.
Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposaandRecycing
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ7424–RMkIIVideoEncoder
SafetyInformation
SafetyInformation
HazardLeves
DANGERIndicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNINGIndicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTIONIndicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.
NO NO
NOTICE TICE TICEIndicatesasituationwhich,ifnotavoided,couldresultindamagetoroerty.
OtherMessageLeves
ImortantIndicatessignicantinformationwhichisessentialfortheroducttofunctioncorrectly.
NoteIndicatesusefulinformationwhichhelsingettingthemostoutoftheroduct.
4

AXISQ7424–RMkIIVideoEncoder
TaleofContents
SaetyInormation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................9
AccesstheProduct..........................................10
AccessfromaBrowser...........................................10
AccessfromtheInternet..........................................10
SettheRootPassword...........................................11
TheLiveViewPage..............................................11
MediaStreams.............................................15
HowtoStreamH.264............................................15
MJPEG........................................................15
AXISMediaControl(AMC)........................................15
AlternativeMethodsofAccessingtheVideoStream....................16
AccessAudioStreams............................................17
SetUptheProduct..........................................18
BasicSetu....................................................18
VideoandAudio............................................19
SetUVideoStreams............................................19
QuadStream...................................................20
StreamProles.................................................20
CameraSettings................................................21
Overlay........................................................21
PrivacyMask...................................................23
SetUAudio...................................................24
AudioClis....................................................25
ConguretheLiveViewPage.................................26
PTZ(PanTiltZoom).........................................28
PresetPositions.................................................28
GuardTour.....................................................28
Advanced......................................................29
InstallPTZDriver................................................30
ControlQueue..................................................30
Detectors..................................................31
CameraTamering..............................................31
MotionDetection...............................................31
AudioDetection................................................33
Applications...............................................34
AlicationLicenses.............................................34
InstallAlication...............................................34
AlicationConsiderations........................................34
Events....................................................36
ConvertEventTyestoActionRules................................36
SetUActionRules.............................................36
AddReciients..................................................38
CreateSchedules................................................40
SetURecurrences..............................................40
Recordings.................................................41
RecordingList..................................................41
ContinuousRecording............................................41
Languages.................................................43
SystemOptions.............................................44
Security.......................................................44
Date&Time....................................................46
Network.......................................................47
Storage.......................................................52
Ports&Devices.................................................53
Maintenance...................................................54
Suort.......................................................54
5

AXISQ7424–RMkIIVideoEncoder
TaleofContents
Advanced......................................................55
ResettoFactoryDefaultSettings...................................56
Troubleshooting............................................57
ChecktheFirmware.............................................57
UgradetheFirmware...........................................57
Symtoms,PossibleCausesandRemedialActions.....................58
TechnicalSpecications......................................61
Connectors....................................................63
ConnectionDiagrams............................................65
PerformanceConsiderations.......................................65
6

AXISQ7424–RMkIIVideoEncoder
HardwareOverview
HardwareOverview
1234
5678910 11 12 13
1LEDindicatorpower
2LEDindicatorstatus
3LEDindicatornetwork
4Mountingholes
5Videoinputconnectors
6Dmemorycardslot
7I/Oconnector
8Audioconnectors
9FPconnector
10R485/R422connector
11Controlbutton
12Powerconnector
13Networkconnector(PoE)
ConnectorsandButtons
Fortechnicalsecications,seepage61.
BNCConnector
Eachvideoinutisterminatedusingacoax/BNCconnector.Connecta75Ohmcoaxialvideocable;therecommendedmaximum
lengthis250m(800ft).
Note
75Ohmvideoterminationcanbeenabled/disabledforthevideoinutthroughtheroduct'swebageatVideo&Audio>
CameraSettings>Videotermination.Thisterminationisenabledonfactorydefault.Incaseswheretheroductistobe
connectedinarallelwithotherequiment,forotimumvideoquality,itisrecommendedthatterminationbeenabledfor
onlythelastdeviceinthevideosignalchain.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
7

AXISQ7424–RMkIIVideoEncoder
HardwareOverview
TheunitcanonlyuseoneNetworkinterface,eitheranSFPmoduleorRJ45connector.SFPmodulehashigherrioritythanthe
RJ45connector.
NO NO
NOTICE TICE TICE
Theroductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheroducttothenetworkshall
beintendedfortheirsecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexamle,tameringalarms,motiondetection,eventtriggering,timelaserecording
andalarmnotications.Inadditiontothe0VDCreferenceointandower(DCoutut),theI/Oconnectorrovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®AlicationProgrammingInterface,oututbuttonsontheLiveViewageorbyanActionRule.Theoututwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminutforconnectingdevicesthatcantogglebetweenanoenandclosedcircuit,forexamle:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinutbecomes
active(shownunderSystemOptions>Ports&Devices).
PowerConnector
3-interminalblockforowerinut.UseaSafetyExtraLowVoltage(SELV)comliantlimitedowersource(LPS)witheitherarated
oututowerlimitedto≤100Woraratedoututcurrentlimitedto≤5A.
Muti-connector
AudioConnector
4-interminalblockforaudioinutandoutut.
Foraudioin,theleftchannelisusedfromastereosignal.
RS485/RS422Connector
TwoterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequimentsuchasPTZdevices.
SDCardSot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.DonotuseshartoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Toreventdatacorrution,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisroductsuortsSD/SDHC/SDXCcard(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•EnablingtheFocusAssistant.PressandveryquicklyreleasetheControlbutton.
•Resettingtheroducttofactorydefaultsettings.Seepage56.
8

AXISQ7424–RMkIIVideoEncoder
HardwareOverview
•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnect,ressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnect,ressandholdthebuttonforabout3seconds.
LEDIndicators
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloeration.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDIndication
GreenSteadygreenfornormaloeration.
AmberSteadyduringstartuandwhenrestoringsettings.
RedFlashesredforrmwareugradefailure.
Note
TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafc.Tocongure,gotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelformoreinformation.
NetworkLEDIndication
GreenSteadyforconnectiontoa1Gbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10/100Mbit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
Note
ThePowerLEDcanbeconguredtobeunlitduringnormaloeration.Tocongure,gotoSetup>SystemOptions>Ports&
Devices>LED.Seetheonlinehelformoreinformation.
PowerLEDIndication
GreenNormaloeration.
AmberFlashesgreen/amberduringrmwareugrade.
9

AXISQ7424–RMkIIVideoEncoder
AccesstheProduct
AccesstheProduct
ToinstalltheAxisroduct,seetheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExlorer®withWindows®
•Safari®withOSX®and
•ChromeTMorFirefox®withotheroeratingsystems.
SeeTechnicalpecicationsonpage61.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
TheAxisroductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,toreventinstallationofunlicensed
coies.
Note
•QuickTimeTMisalsosuortedforviewingH.264streamsandforaudio.
•Ifyourcomuterrestrictstheuseofadditionalsoftwarecomonents,theroductcanbeconguredtouseaJavaalet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(Chrome,InternetExlorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’sLocation/Addresseld.
ToaccesstheroductfromaMaccomuter(OSX),gotoSafari,clickonBonjourandselecttheroductfromthe
dro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Suortwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSaari>Preerences.
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage11.
4.Theroduct’sLiveViewageoensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownLiveViewage.
AccessfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
10

AXISQ7424–RMkIIVideoEncoder
AccesstheProduct
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertoics,visittheAxisSuortwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisroduct,youmustsettheasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichoenswhentheroductisaccessedforthersttime.
Toreventnetworkeavesdroing,therootasswordcanbesetviaanencrytedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HyertextTransferProtocoloverSSL)isarotocolusedtoencryttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencrytedexchangeofinformation.SeeHTTPonpage44.
Thedefaultadministratorusernamerootisermanentandcannotbedeleted.Iftheasswordforrootislost,theroductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage56.
TosettheasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosettheasswordviaanencrytedHTTPSconnection,followthesestes:
1.ClickUseHTTPS.
Atemorarycerticate(validforoneyear)iscreated,enablingencrytionofalltrafctoandfromtheroduct,andthe
asswordcannowbesetsecurely.
2.Enteraasswordandthenre-enterittoconrmtheselling.
3.ClickOK.Theasswordhasnowbeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsanduser
references.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedinyourownLiveView
age.Thefollowingrovidesanoverviewofeachavailablecontrol.
ControsontheLiveViewPage
SelectastreamrolefortheLiveViewagefromtheStreamProledro-downlist.Forinformation
abouthowtocongurestreamroles,seepage20.
ClickPulsetoactivatetheroduct’soututortforadenederiodoftime.Forinformationabouthow
toenableandcongureoututbuttons,seepage27.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheroduct’soututort.For
informationabouthowtoenableandcongureoututbuttons,seepage27.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage12.
11

AXISQ7424–RMkIIVideoEncoder
AccesstheProduct
ClickSnapshottosaveasnashotofthevideoimage.Thisbuttonisrimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
TheAudioclipdro-downlistallowsyoutolayanaudioclifromtheLiveViewage.Select
theaudiocliandclickthePlaybutton.
ManuaTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewage.Themanualtriggercanforexamlebeusedto
validateactionsduringroductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdro-downlist,selectInputSignal.
4.Fromtheseconddro-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage36.
ToshowthemanualtriggerbuttonsintheLiveViewage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControviewertoobar
TheAXISMediaControlviewertoolbarisavailableinInternetExloreronly.SeeAXIMediaControl(AMC)onpage15formore
information.Thetoolbardislaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisroductandstartslayingamediastream.
TheStopbuttonstosthemediastream.
TheSnapshotbuttontakesasnashotofthevideoimage.Thelocationwheretheimageissavedcanbesecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escae)onthecomuter
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomuter.Thelocationwheretherecordingissaved
canbeseciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioContros
AMCaudiobuttonscontroltheseakersandmicrohoneconnectedtotheclientcomuter.Thebuttonsareonlyvisiblewhen
audioisenabled.
12

AXISQ7424–RMkIIVideoEncoder
AccesstheProduct
Speakerbutton—Clicktoturntheseakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrohone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisroduct.Clickeitherbuttontostoaudiotransmission.
Usetheslidertocontrolthevolumeoftheseakersandthemicrohone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlanel:
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostoaudio
transmission.
PTZContros
TheLiveViewagealsodislaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforseciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetuunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mouseointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatosition.
Thecentermodebuttoncouldalsobeusedtozoominonasecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontooenthePTZcontrolanelwhichrovidesadditionalPTZcontrols.
User-denedbuttonscanalsoaearintheControlanel.SeeControlsonpage29.
SelectthevideochanneloraPTZresetositiontosteerthecameraviewtothesavedosition.See
PresetPositionsonpage28.
PanandTiltbars–Usethearrowstoanandtiltthecameraview,orclickona
ositiononthebartosteerthecameraviewtothatosition.
Zoombar–Usethearrowstozoominandout,orclickonaositiononthebarto
zoomtothatosition.
Focusbar–Usethearrowstofocusthecamera,orclickonaositiononthebar
tosetthefocusosition.Usingthefocusbarwilldisabletheroduct’sautofocus.
Tore-enable,usethePTZcontrolanelwhichisoenedbyclickingtheCtrlpanel
button(seeabove).
Irisbar–Clickonaositiontosetamanualexosureleveltomaketheimagebrighter
ordarker.Thiswilldisableautoiris(automaticexosure)andsetxedlevelsoniris,
gainandshutterseed.Tore-enableautoiris,usethePTZcontrolanelwhichis
oenedbyclickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,Autois
visiblenexttotheIrisbarbar,seebelow.
13

AXISQ7424–RMkIIVideoEncoder
AccesstheProduct
Imortant
Inanenvironmentwithvaryinglightconditionsitisrecommendedtousethe
BrightnessbarinsteadoftheIrisbartoadjustimagebrightnesssincechanging
thebrightnesslevelwillnotdisableautoiris(automaticexosure).
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage29.
14

AXISQ7424–RMkIIVideoEncoder
MediaStreams
MediaStreams
TheAxisroductrovidesseveralaudioandvideostreamformats.Yourrequirementsandtheroertiesofyournetworkwill
determinethetyeyouuse.
TheLiveViewageintheroductrovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamroles.Otheralicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewage.
HowtoStreamH.264
H.264can,withoutcomromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comaredwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragesace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofrotocolsandmethodstousedeendsonyourviewingrequirements,andontheroertiesof
yournetwork.TheavailableotionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,eseciallywhenitis
imortanttoalwayshaveanu-to-datevideo
stream,evenifsomeframesaredroed.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTProtocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
u-to-date,evenifsomeframesaredroed.
Multicastingrovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,assanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotossibletomulticastovertheInternet,forexamle.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisroducttodeterminethetransortrotocoltouse.Theorderofriority,listedinthe
AMCControlPanel,canbechangedandtheotionsdisabled,tosuitsecicrequirements.
Note
H.264islicensedtechnology.TheAxisroductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
coiesoftheclientisrohibited.Tourchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendislayedandudatedataratesufcient
tocreateastreamthatshowsconstantlyudatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butrovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisroductistousetheAXIS
MediaControlinInternetExlorerinWindows.
AXISMediaContro(AMC)
AXISMediaControl(AMC)inInternetExlorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisroduct.
15

AXISQ7424–RMkIIVideoEncoder
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExlorerandclickSettings.
AternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisroductinthefollowingways:
•MotionJPEGserverpush(ifsuortedbytheclient,ChromeorFirefox,forexamle).ThisotionmaintainsanoenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Entertheathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
16

AXISQ7424–RMkIIVideoEncoder
MediaStreams
Note
•<ip>=IPaddess
•TheAxisroductsuortsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybeossibletouseotherlayerstoviewtheH.264streamusingtheathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewagerovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterace(API)Formoreinformation,visitwww.axis.com/develoer
•WindowsMediaPlayersuortssimlexaudio.Thefollowingathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsuortsG.711andAACaudioencoding.Thefollowingathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheJavaappletsuortssimlexaudiowithG.71 1encoding.
17

AXISQ7424–RMkIIVideoEncoder
SetUptheProduct
SetUptheProduct
TheAxisroductcanbeconguredbyuserswithadministratororoeratorrights.Tooentheroduct’sSetuages,clickSetupin
thetoright-handcorneroftheLiveViewage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexcetSystemOtions
Seealsotheonlinehel.
BasicSetup
BasicSeturovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisroduct:
1.Users.Seepage44.
2.TCP/IP.Seepage47.
3.Date&Time.Seepage46.
4.VideoStream.Seepage19.
5.AudioSettings.Seepage24.
TheBasicSetumenucanbedisabledfromSystemOptions>Security>Users.
18

AXISQ7424–RMkIIVideoEncoder
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtootimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage19.
•Streamroles.Seepage20.
•Camerasettings.Seepage21.
•Overlayimage.Seepage21.
•Privacymask.Seepage23.
•Audiosettings.Seepage24.
•Audioclis.Seepage25.
SetUpVideoStreams
Tosetutheroduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage19.
•Audio.Seepage24.
•H.264.Seepage20.
•MJPEG.Seepage20.
Note
Videostreamcanbeconguredforeachchannel,includingquadstream.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•SelectAspectratiocorrectiontoimrovetheaearanceofimagesinthebrowserwhenthevideostreamhasadifferent
asectratio.Pixelscomrisingtheimagearerearrangedsoastorovideamoreaccuratereresentationoftheimage.
•Compression.Thecomressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
comression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumramerate.Toavoidbandwidthroblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisroductalwaysdeliversthehighest
framerateossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage21.
ClickSavetoalythenewsettings.
19

AXISQ7424–RMkIIVideoEncoder
VideoandAudio
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocomressionstandardthatrovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttyesofframessuchasI-framesandP-frames.AnI-frameisacomleteimagewhereas
P-framesonlycontainthedifferencesfromreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreamage.SelecttheH.264tab.Thesettings
denedinthisagewillalytoallH.264streamsthatdonotuseastreamrole.
TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisroductsuortsthefollowingH.264prole(s):
•Baseline.TheBaselineroleisrecommendedforclientsthatdon’tsuortCABACentroycoding.
•Main.TheMainrolerovideshighercomressionwithmaintainedvideoqualitycomaredtotheBaselinerolebut
requiresmorerocessingowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage
comlexity,usingumorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurlusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Constantbitrate(CBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomlexity,usingu
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.CBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumtion.
TheCBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitratemaybounce
uanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,becauseCBRwillalways
rioritizeacontinuousvideostream,itallowstemoraryovershootsfromthetargetbitrate.Becausesettingatargetvaluerevents
thebitratefromincreasing,framerateandimagequalityareaffectednegatively.Toartlycomensateforthis,selectwhichvariable
shallberioritized,framerateorimagequality.Notsettingarioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentbitratecanbesettoaearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toalythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomlexscenery.Adjustingthemaximumframesizehelstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDeaultsetting
rovidesconsistentlygoodimagequalityattheexenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeotimizesbandwidthandstorageusage,butmaygiveoorimagequality.Toreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanotimalvalue.
QuadStream
Aquadviewdislaysimagesfromallfourchannelsonasinglescreenwheretheimagesfromeachcameratakeuaquarterof
thedislayarea.Itisossibletodenesettingsforthevideostreaminquadview.
StreamProes
Astreamroleisasetofredenedstreamsettingsincludingresolution,comression,framerateandoverlaysettings.Stream
rolescanbeused:
•Whensettingurecordingusingactionrules.SeeEventsonpage36.
•Whensettingucontinuousrecording.SeeContinuousRecordingonpage41.
•IntheLiveViewage–selectthestreamrolefromtheStreamproledro-downlist.
20