Axis C1210-E User manual

AXISC12Series
AXISC1210-ENetworkCeilingSpeaker
AXISC1211-ENetworkCeilingSpeaker
UserManual

AXISC12Series
TableofContents
Solutionoverview...........................................3
Installation................................................4
Getstarted................................................5
Findthedeviceonthenetwork....................................5
Accessthedevice...............................................5
Additionalsettings..........................................7
Calibrateandrunaremotespeakertest.............................7
SetupdirectSIP(PP)...........................................7
SetupSIPthroughaserver(PBX)..................................8
Setuprulesforevents...........................................8
Learnmore................................................1
SessionInitiationProtocol(SIP)....................................1
Peer-to-peerSIP(PPSIP).........................................1
PrivateBranchExchange(PBX)....................................1
NATtraversal...................................................13
Applications....................................................13
Thedeviceinterface.........................................14
Status........................................................14
Light..........................................................14
Audio.........................................................15
Recordings.....................................................17
Apps..........................................................17
System........................................................18
Maintenance...................................................35
Troubleshooting............................................36
Resettofactorydefaultsettings...................................36
Checkthecurrentrmwareversion.................................36
Upgradethermware............................................36
Technicalissues,cluesandsolutions................................36
Performanceconsiderations.......................................38
Specications..............................................39
Productoverview................................................39
LEDIndicators..................................................39
SDcardslot....................................................40
Buttons.......................................................40
Connectors....................................................40
APIcommands.............................................43
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AXISC12Series
Solutionoverview
Solutionoverview
Thismanualdescribeshowyoumakethedeviceaccessibletoyouraudiosystem,andhowtocongurethedevicedirectlyfromits
interface(forinstancewhenyouusethedevicewithoutanaudioorvideomanagementsoftware).
Ifyouareusinganaudioorvideomanagementsoftware,youcanusethatsoftwareforconguringthedevice.Thefollowing
managementsoftwareareavailableforcontrollingyouraudiosystem:
•AXISAudioManagerdge—Audiomanagementsoftwareforsmallsystems.Comespre-installedonallaudiodevices
witharmwareequaltoorhigherthan10.0.
-AXISAudioManagerEdgeusermanual
•AXISAudioManagerPro—Advancedaudiomanagementsoftwareforlargesystems.
-AXISAudioManagerProusermanual
•AXISCameraStation—Advancedvideomanagementsoftwareforlargesystems.
-AXISCameraStationusermanual
•AXISCompanion—Videomanagementsoftwareforsmallsystems.
-AXISCompanionusermanual
Formoreinformation,seeAudiomanagementsoftware.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/7055#t10140088
Anoverviewofhownetworkaudioworks.
3

AXISC12Series
Installation
Installation
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/7055#t10181291
Downloadtheinstallationguide(pdf):
•AXISC110-ENetworkCeilingSpeaker
axis.com/products/axis-c1210-e/support#support-resources
•AXISC111-ENetworkCeilingSpeaker
axis.com/products/axis-c1211-e/support#support-resources
4

AXISC12Series
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
rowsersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
Settings> > >Safari Safari Safari> > >Advanced Advanced Advanced> > >Experimental Experimental ExperimentalFeatures Features Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage5.
Setanewpasswordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.See
Resettofactorydefaultsettingsonpage3
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/7055#t10098905
Supporttip:Passwordsecurityconrmationcheck
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage.
.Retypethepasswordtoconrmthespelling.
5

AXISC12Series
Getstarted
3.ClickSave.Thepasswordhasnowbeencongured.
Securepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISC12Series
Additionalsettings
Additionalsettings
Calibrateandrunaremotespeakertest
Youcanrunaspeakertesttoverifyfromaremotelocationthataspeakerisworkingasintended.Thespeakerperformsthetestby
playingaseriesoftesttonesthatareregisteredbythebuilt-inmicrophone.Everytimeyourunthetest,theregisteredvaluesare
comparedwiththevaluesthatwereregisteredduringthecalibration.
Note
Thetestmustbecalibratedfromitsmountedpositionattheinstallationsite.Ifthespeakerismovedorifitslocal
surroundingschange,forinstanceifawallisbuiltorremoved,thespeakershouldbere-calibrated
Duringcalibration,itisrecommendedthatsomeoneisphysicallypresentattheinstallationsitetolistentothetesttonesand
ensurethatthetesttonesarenotmufedorblockedbyanyunintendedobstructionsinthespeaker’sacousticpath.
1.Gotothedeviceinterface>Audio>Speakertest.
.Tocalibratetheaudiodevice,clickCalibrate.
Note
OncetheAxisproductiscalibrated,thespeakertestcanberunatanytime.
3.Torunthespeakertest,clickRunthetest.
Note
Itisalsopossibletorunthecalibrationbypressingthecontrolbuttononthephysicaldevice.SeeProductoverviewonpage
39toidentifythecontrolbutton.
SetupdirectSIP(P2P)
Usepeer-to-peerwhenthecommunicationisbetweenafewuseragentswithinthesameIPnetworkandthereisnoneedforextra
featuresthataPBX-servercouldprovide.TobetterunderstandhowPPworks,seePeer-to-peerSIP(P2PSIP)onpage12.
Formoreinformationaboutsettingoptions,seeSIPonpage28.
1.GotoSystem>SIP>SIPsettingsandselectnableSIP.
.Toallowthedevicetoreceiveincomingcalls,selectAllowincomingcalls.
3.UnderCallhandling,setthetimeoutanddurationforthecall.
4.UnderPorts,entertheportnumbers.
-SIPport–ThenetworkportusedforSIPcommunication.Thesignalingtrafcthroughthisportisnon-encrypted.
Thedefaultportnumberis5060.Enteradifferentportnumberifrequired.
-TLSport–ThenetworkportusedforencryptedSIPcommunication.Thesignalingtrafcthroughthisportis
encryptedwithTransportLayerSecurity(TLS).Thedefaultportnumberis5061.Enteradifferentportnumber
ifrequired.
-RTPstartport–EntertheportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportfor
mediatransportis4000.SomerewallsmightblockRTPtrafconcertainportnumbers.Aportnumbermust
bebetween104and65535.
5.UnderNATtraversal,selecttheprotocolsyouwanttoenableforNATtraversal.
Note
UseNATtraversalwhenthedeviceisconnectedtothenetworkfrombehindaNATrouterorarewall.Formoreinformation
seeNATtraversalonpage13.
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AXISC12Series
Additionalsettings
6.UnderAudio,selectatleastoneaudiocodecwiththedesiredaudioqualityforSIPcalls.Drag-and-droptochange
thepriority.
7.UnderAdditional,selectadditionaloptions.
-UDP-to-TCPswitching–SelecttoallowcallstoswitchtransportprotocolsfromUDP(UserDatagramProtocol)
toTCP(TransmissionControlProtocol)temporarily.Thereasonforswitchingistoavoidfragmentation,and
theswitchcantakeplaceifarequestiswithin00bytesofthemaximumtransmissionunit(MTU)orlarger
than1300bytes.
-Allowviarewrite–SelecttosendthelocalIPaddressinsteadoftherouter'spublicIPaddress.
-Allowcontactrewrite–SelecttosendthelocalIPaddressinsteadoftherouter'spublicIPaddress.
-Registerwithserverevery–SethowoftenyouwantthedevicetoregisterwiththeSIPserverfortheexisting
SIPaccounts.
-DTMFpayloadtype–ChangesthedefaultpayloadtypeforDTMF.
8.ClickSave.
SetupSIPthroughaserver(PX)
UseaPBX-serverwhenthecommunicationshouldbebetweenaninnitenumberofuseragentswithinandoutsidetheIPnetwork.
AdditionalfeaturescouldbeaddedtothesetupdependingonthePBX-provider.TobetterunderstandhowPPworks,seePrivate
BranchExchange(PBX)onpage12.
Formoreinformationaboutsettingoptions,seeSIPonpage28.
1.RequestthefollowinginformationfromyourPBXprovider:
-UserID
-Domain
-Password
-AuthenticationID
-CallerID
-Registrar
-RTPstartport
.Toaddanewaccount,gotoSystem>SIP>SIPaccountsandclick+Account.
3.EnterthedetailsyoureceivedfromyourPBXprovider.
4.SelectRegistered.
5.Selectatransportmode.
6.ClickSave.
7.SetuptheSIPsettingsthesamewayasforpeer-to-peer.SeeSetupdirectSIP(P2P)onpage7formoreinformation.
Setuprulesforevents
Youcancreaterulestomakeyourdeviceperformactionswhencertaineventsoccur.Aruleconsistsofconditionsandactions.The
conditionscanbeusedtotriggertheactions.Forexample,thedevicecanplayanaudioclipaccordingtoascheduleorwhenit
receivesacall,orsendanemailifthedevicechangesIPaddress.
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AXISC12Series
Additionalsettings
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Sendanemailifaspeakertestfails
Inthisexampletheaudiodeviceisconguredtosendanemailtoadenedrecipientwhenaspeakertestfails.Thespeakertest
isconguredtobeperformed18:00everyday.
Formoreinformationaboutsettinguprules,visitGetstartedwithrulesforevents.
1.Setupascheduleforthespeakertest:
1.1Gotothedeviceinterface>System>vents>Schedules.
1.Createaschedulethatstartsat18:00andendsat18:01everyday.Nameit"Dailyat6pm".
.Createanemailrecipient:
.1Gotothedeviceinterface>System>vents>Recipients.
.ClickAddrecipient.
.3Nametherecipient"Speakertestrecipients"
.4UnderType,selectmail.
.5UnderSendemailto,entertheemailaddressesoftherecipients.Usecommastoseparatemultipleaddresses.
.6Enterthedetailsfortheemailaccountofthesender.
.7ClickTesttosendatestemail.
Note
Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeattachments,from
receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsand
lockedemailaccounts.
.8ClickSave.
3.Setuptheautomatedspeakertest:
3.1Gotothedeviceinterface>System>vents>Rules.
3.ClickAddarule.
3.3Enteranamefortherule.
3.4UnderCondition,selectScheduleandselectfromthetriggerlist
3.5UnderSchedule,selectyourschedule(“Dailyat6pm”).
3.6UnderAction,selectRunautomaticspeakertest.
3.7ClickSave.
4.Setuptheconditionforsendinganemailwhenthespeakertestfails:
4.1Gotothedeviceinterface>System>vents>Rules.
4.ClickAddarule.
4.3Enteranamefortherule.
4.4UnderCondition,selectSpeakertestresult.
4.5UnderSpeakerteststatus,selectDidn’tpassthetest.
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AXISC12Series
Additionalsettings
4.6UnderAction,selectSendnoticationtoemail.
4.7UnderRecipient,selectyourrecipient(“Speakertestrecipients”)
4.8Enterasubjectandamessage,andclickSave.
StopaudiowithDTMF
Thisexampleexplainshowto:
•CongureDTMFonadevice.
•SetupaneventtostoptheaudiowhenaDTMFcommandissenttothedevice.
Formoreinformationaboutsettinguprules,visitGetstartedwithrulesforevents.
FormoreinformationabouttheSIPsettingoptions,seeSIPonpage28.
1.GotoSystem>SIP>SIPsettings.
.MakesurenableSIPisturnedon.
Ifyouneedtoturniton,remembertoclickSaveafterwards.
3.GotoSIPaccounts.
4.NexttotheSIPaccount,click>dit.
5.UnderDTMF,click+DTMFsequence.
6.UnderSequence,enter"1".
7.UnderDescription,enter"stopaudio".
8.ClickSave.
9.GotoSystem>vents>Rulesandclick+Addarule.
10.UnderName,enter"DTMFstopaudio".
11.UnderCondition,selectDTMF.
1.UnderDTMFventID,selectstopaudio.
13.UnderAction,selectStopplayingaudioclip.
14.ClickSave.
Playaudiowhenacameradetectsmotion
ThisexampleexplainshowtosetuptheaudiodevicetoplayanaudioclipwhenanAxisnetworkcameradetectsmotion.
Prerequisites
•TheAxisaudiodeviceandAxisnetworkcameraarelocatedonthesamenetwork.
•Themotiondetectionapplicationisconguredandrunninginthecamera.
1.Prepareanaudiocliplink:
1.1GotoAudio>Audioclips.
1.Click>Createlinkforanaudioclip.
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