Axis C2005 User manual

AXISC2005NetworkCeilingSpeaker
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISC2005
NetworkCeilingSpeaker,andisapplicabletormware1.25andlater.
Itincludesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.
Legalconsiderations
Audiosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
quipmentmodications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Trademarkacknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.SeeSafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandrecyclingonpage2.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage3.
lectromagneticCompatibility(MC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55032.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR32.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.
Disposalandrecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).

China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
Contactinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsp/
Learnmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISC2005NetworkCeilingSpeaker
Safetyinformation
Safetyinformation
Hazardlevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
Othermessagelevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
4

AXISC2005NetworkCeilingSpeaker
TableofContents
Saetyinormation..........................................4
Hazardlevels...................................................4
Othermessagelevels.............................................4
Hardwareoverview..........................................6
ConnectorsandButtons..........................................6
LEDIndicators..................................................7
Howtoaccesstheproduct....................................8
AccessfromaBrowser...........................................8
AccessfromtheInternet..........................................8
SettheRootPassword...........................................8
SetUptheProduct..........................................9
BasicSetup....................................................9
Audio.....................................................10
AudioOverview.................................................10
SetUpAudio...................................................11
AudioClips....................................................12
VoiceoverIP(VoIP).........................................14
VoIPOverviewPage..............................................14
ConguretheSIPSettings........................................14
TheAccountSettingsPage........................................16
Applications...............................................20
ApplicationLicenses.............................................20
UploadApplication..............................................20
ApplicationConsiderations........................................20
AXISAudioPlayer...............................................21
Events....................................................22
SetUpActionRules.............................................22
AddRecipients..................................................23
CreateSchedules................................................24
SetUpRecurrences..............................................24
Languages.................................................25
SystemOptions.............................................26
Security.......................................................26
Date&Time....................................................28
Network.......................................................28
Ports&Devices.................................................33
Maintenance...................................................33
Support.......................................................33
Advanced......................................................34
Resettofactorydefaultsettings...................................34
Troubleshooting............................................35
ChecktheFirmware.............................................35
UpgradetheFirmware...........................................35
Symptoms,PossibleCausesandRemedialActions.....................35
Technicalspecications......................................37
5

AXISC2005NetworkCeilingSpeaker
Harwareoverview
Harwareoverview
Forspecicationsofthehardwarecomponents,seeTechnicalspecicationsonpage37.
1Networkconnector
2Microphoneswitch
3SDmemorycardslot
4Controlbtton
ConnectorsandButtons
Networkconnector
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
ControlButton
Forlocationofthecontrolbutton,seeHardwareoverviewonpage6.
Thecontrolbuttonisusedfor:
•SendingoutatesttonethatcalibratestheAutoSpeakerTest.Pressandreleasethecontrolbutton.
•Resettingtheproducttofactorydefaultsettings.Seepage34.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage29.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
6

AXISC2005NetworkCeilingSpeaker
Harwareoverview
•ConnectingtoAXISInternetDynamicDNSService.Seepage29.Toconnect,pressandholdthebuttonforabout3seconds.
MicrophoneDisableSwitch
Forlocationofthemicrophonedisableswitch,seeHardwareoverviewonpage6.
ThemicrophonedisableswitchisusedtomechanicallyturnthemicrophoneONorOFF.Thefactorydefaultsettingforthisswitch
isON.
LDIndicators
StatusLEDIndication
UnlitUnlitfornormaloperation.
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandwhenrestoringsettings.
RedSlowashforfailedupgrade.
7

AXISC2005NetworkCeilingSpeaker
Howtoaccesstheprouct
Howtoaccesstheprouct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
Note
ToshowBonjourasabrowserbookmark,gotoSaari>Preerences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage8.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,whichwill
attempttoautomaticallyconguretheroutertoallowaccesstotheproduct.Thisisenabledfrom.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage31.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsp
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage26.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettofactorydefaltsettingsonpage34.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
8

AXISC2005NetworkCeilingSpeaker
SetUptheProuct
SetUptheProuct
TheAxisproductcanbeconguredbyuserswithadministratorrights.GotoSetup>BasicSetup>1Userstoadministerusers.
•Administratorshaveunrestrictedaccesstoallsettings.
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage26.
2.TCP/IP.Seepage28.
3.Date&Time.Seepage28.
4.VoIPSettings.Seepage14.
9

AXISC2005NetworkCeilingSpeaker
Auio
Auio
Theaudiosettingscanbeusedtoadjustaudioquality.Youcancongurethefollowing:
•Audiooverview.Seepage10.
•Audiosettings.Seepage11.
•Audioclips.Seepage12.
AudioOverview
Connectseveralspeakersintoazone,andmanagemusicplaylists,streams,announcements,schedulingandvolumesettings
fromasinglespeaker.
Logintothespeakerthatyouwanttosetastheleaderinthezone,andconnectalltheotherspeakersasfollowers.
Aboutannouncements
Inthescheduleitispossibletooverlapyourplaylistwithpre-recordedannouncements.Itisalsopossibletodoliveannouncements
whenplayingaplaylist,seeVoiceoverIP(VoIP).
Inbothcasesthemusicwillmuteduringtheannouncement.
Aboutstandalonemode
Thesesettingsareavailableinstandalonemode(nospeakersareaddedintothezone).
Usetheslidertoincreaseordecreasethevolume.
Toidentifythespeaker,clickonthenotetoplayasound.
Howtosetupaspeakersystem(zone)
1.Logintothespeakerthatyouwanttosetastheleaderinthezone.
2.GotoAudio>AudioOverview.
3.ClickEditspeakersystem.
4.Renameyourleaderspeaker:
-Toedittheleaderspeaker,clickthepencil
-ClickEditpeer,setspeakernameandenterusernameandpassword.
-ClickApply
5.Addspeakerstothezone:
-UnderAvailablespeakers,clicktheplussigntoaddaspeakertothezone.Ifyourdeviceisnotlisted,click
Adddevicemanuallytoaddthedevice.
-Foreachspeaker:ClickEditpeer,setspeakernameandenterusernameandpassword.
-ClickApply.
Howtosetthevolumeforspeakersinazone
GotoAudio>AudioOverview.
10

AXISC2005NetworkCeilingSpeaker
Auio
Thesesettingsareavailablewhenthespeakerisconnectedtoatleastonemorespeaker.
1.UsethesliderSystemunderVolumetosetsystemvolumeformaxannouncementsoundlevel
2.SetvolumeinAxisAudioPlayerforthebackgroundmusicsoundlevel.
3.Ifneededusetheslidersbesidethefollowerstoadjustthebalancebetweenspeakersbydecreasingtheindividualvolume
forthelouderspeakersandrepeatstep1and2.
Howtoidentifyspeakersinazone
GotoAudio>AudioOverview.
Identiyallspeakersinthezone-Clickontheuppernoteandallspeakersthatareconnectedtothespeakersystemwillmakea
sound.
Identiyasinglespeakerinthezone-Clickonthenotebesideafollowerandthatspeakerwillmakeasound.
SetUpAudio
TosetuptheAxisproduct,gotoAudio>AudioSettings.
AutoSpeakerTest
TheAutoSpeakerTestisatestthatcanbeinitiatedfromaremotelocationtoverifythatthespeakerisworkingasintended.The
speakerplaysaseriesoftesttonesthataremeasuredbythebuilt-inmicrophone.Theregisteredtesttonesaresavedasreference
valuestooptimizespeakerperformancetoitsspecicsurroundingsattheinstallationsite.
TheAutoSpeakerTestmustbecalibratedduringrsttimeusefromitsmountedpositionattheinstallationsite.Ifthespeakeris
movedorifitslocalsurroundingschange,forexample,ifawallisbuiltorremoved,thespeakershouldbere-calibrated.
Note
Duringcalibration,itisrecommendedthatsomeoneisphysicallypresentattheinstallationsitetolistentothetesttonesand
ensurethatthetesttonesarenotmufedorblockedbyanyunintendedobstructionsinthespeaker’sacousticpath.
TocalibratetheAxisproductandrunanAutoSpeakerTest,followtheinstructionsbelow:
1.GotoSetup>Audio>AudioSettings.
2.ClickCalibratetocalibrateAxisproductandruntherstAutoSpeakerTest.
ItisalsopossibletoruntheAutoSpeakerTestbypressingthecontrolbutton.SeeHardwareoverviewonpage6.
OncetheAxisproductiscalibrated,theAutoSpeakerTestcanberunatanytime:
1.GotoSetup>Audio>AudioSettings.
2.ClickTesttoruntheAutoSpeakerTest.
TosetuptheAutoSpeakerTestasanactionrule,seeSetUpActionRlesonpage22.
AudioModes
TheAxisproductsupportsthefollowingaudiomodes:
•Fullduplex–Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.
Thereisnoechocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker.
•Hal-duplex–AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.
•Simplex–Speakeronly-AudioistransmittedfromaclienttotheAxisproduct.Thisisthedefaultaudiomode.
11

AXISC2005NetworkCeilingSpeaker
Auio
•Simplex–Microphoneonly-AudiocapturedbytheproductmicrophoneistransmittedfromtheAxisproductto
oneormoreclients.
Tosettheaudiomode,gotoAudio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.
AudioOutput
ConguretheaudiooutputsettingsunderAudio>AudioSettings.
Outputgain-Movetheslidertoadjustthevolumeoftheaudiooutput.Tomutethesound,movetheslidertotheleftend
oftheslider.
AudioInput
ConguretheaudioinputsettingsunderAudio>AudioSettings.
Sourceliststhebuilt-inmicrophone.
UsetheInputgaintocontrolthevolume(dBFullScale)oftheaudioinput.Ifthesoundistoolow,chooseahigherdB,toamplify
thesound.Ifthesoundistoohigh,choosealowerdB.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB
relativetothefull-scaleinputlevel.
•Green–thesignalisatagoodlevel.
•Yellow–thesignalisbecomingdistorted.
•Red–thesignalisdistorted.
UsetheEncodingoptiontoselectdigitalaudioencodingformat.
•AACisusedforencodingonlyintheAxisproduct.Fordecoding,nolicenseisincludedintheAxisproduct.
•G711isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem
•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.
TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio
quality,butalsorequiresagreaterbandwidth.
SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate
mayhavelatencyordelay,butwillrequirelessbandwidth.
Formoreinformationaboutthesesettings,pleaseseetheonlinehelp.
AudioClips
Audioclipscanbeplayedwhenaneventoccurs.AudioclipsarecreatedbyuploadingasoundletotheAxisproduct.Toadd,play,
download,modifyorremoveaudioclips,gotoAudio>AudioClips.Formoreinformationseetheonlinehelp.
•Add–Toaddanaudioclip,clickAdd,selecttheUploadradiobuttonandclickBrowse.Navigatetothedesiredle
andclickUploadtouploadtheaudioclip.
-Thefollowingaudioformatsaresupported:.auG.711u-law,8-bit,mono(8,16kHz),
.wavPCM,16-bit,mono(8,16,32kHz)andMP3.
-Thetypicallesizeis10MB.
•Play–Toplayanaudioclip,selectanaudioclipintheAudioClipListandclickPlay.Audioclipscanonlybeplayedifthe
speakerisnotstreamingaudioorplayinganotherclip.
•Download–Todownloadarecordingtoaharddriveornetworkdisk,selectitandclickDownload.
12

AXISC2005NetworkCeilingSpeaker
Auio
•Modiy–Tochangethenameoftheaudioclip,selectitandclickModiy.
•Remove–Toremoveanaudioclip,selectitandclickRemove.
•Stop–Tostopanaudioclip,selectitandclickStop.
ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,
seeEventsonpage22.
13

AXISC2005NetworkCeilingSpeaker
VoiceoverIP(VoIP)
VoiceoverIP(VoIP)
VoiceoverIP(VoIP)isagroupoftechnologiesthatenablesvoicecommunicationandmultimediasessionsoverIPnetworks.Inthe
Axisproduct,VoIPisenabledthroughtheSessionInitiationProtocol(SIP)andDual-ToneMulti-Frequency(DTMF)signaling.
Toopentheproduct’sVoIPpages,gotoSetup>VoIP.
TheVoIPsettingsincludethefollowingpages:
•VoIPOverview.SeeVoIPOverviewPageonpage14.
•SIPSettings.SeeCongretheSIPSettingsonpage14.
•VMSSettings.See
•AccountSettings.SeeCreateorEditAccontsonpage16.
TheVoIPsettingscanbeconguredbyuserswithadministratorrights.
VoIPOverviewPage
TheVoIPOverviewpageshowsbasicinformationabouttheSIP,VoIPactionrules,andAccountSettings.
•SIPSettings–ShowsthebasicSessionInitiationProtocol(SIP)settings,andindicateswhetherSIPisenabledand
allowsincomingcallsornot.
Tochangethesettings,clickCongureorgotoVoIP>SIPSettings.Formoreinformation,seeCongretheSIPSettings
onpage14.
Tochangethesettings,clickCongure.Formoreinformation,seeCongretheSIPSettingsonpage14.
•AccountSettings–ShowsanoverviewoftheSIPaccountsettings.SeealsoTheAccontSettingsPageonpage16.
Tocreateanewaccount,testanaccount,orchangetheaccountsettings,clickCongureorgotoVoIP>Account
Settings.Formoreinformation,seeCreateorEditAcconts.
ConguretheSIPSettings
SessionInitiationProtocol(SIP)isatext-basedprotocol,similartoHTTPandSMTP,forinteractivecommunicationsessionsbetween
users.Thesessionscanincludevoice,video,andchatelements.Forinformation,seeAbotSIPAddressesonpage18.
BeforetheAxisproductcanbeusedtomakeandreceivecalls,youneedtoconguretheSIPsettings.ThisincludesenablingSIP,
conguringtheports,andsettingtherulesforNetworkAddressTranslation(NAT)traversal.
ToconguretheSIPsettings:
1.GotoSetup>VoIP>SIPSettings.
2.SelectEnableSIP.
3.Tomakeatestcalltoanaccountonanotherdevice,enteravalidSIPaddressfortheotherdeviceandclickTestcall.
Formoreinformation,seeMakeTestCallsonpage18.
4.ToallowtheAxisproducttoreceivecalls,selectAllowincomingcalls.
5.EntertheSIPportnumberandtheSIPTLSportnumber.Formoreinformation,seePortSettingsonpage15.
6.SelecttheprotocolsyouwanttoenableforNATtraversal.SeeNetworkAddressTranslation(NAT)Traversal(port
forwarding)onpage15.
7.ClickSave.
14

AXISC2005NetworkCeilingSpeaker
VoiceoverIP(VoIP)
Note
EvenifyouchoosetonotenableSIP,youcanconguretheSIPsettings.ButrememberthatwhenSIPisdisabled,you
cannotmakeorreceivecalls.
PortSettings
•SIPport–EntertheportusedforSIPsessions.Thesignallingtrafcthroughthisportwillbenon-encrypted.Thedefault
portnumberis5060.
•SIPTLSport–EntertheportusedforSIPSsessionsandTLS-securedSIPsessions.Thesignallingtrafcthroughthisport
willbeencryptedusingTransportLayerSecurity(TLS).Thedefaultportnumberis5061.
•RTPstartport–EntertheportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportformediatransport
is4000.SomerewallsmightblockRTPtrafconcertainportnumbers.Aportnumbermustbebetween1024and65535.
Note
IfthePBXchangestheportusedforSIPmessages,itispossibletoreceiveanoticationregardingthis.EnabletheAllow
portupdatemessagesthroughMWIoptionfromtheAddAccountwindow(Applications>VoIPClient>VoIPSettings.
ClickCongureunderAccountSettings.ClickAdd).
NetworkAddressTranslation(NAT)Traversal(portforwarding)
UseNATtraversalwhentheAxisproductisconnectedtothenetworkbehindaNATrouterorrewalldevice.
WithoutSIP-specicportforwarding,usersofclientswithinthesameprivatenetworkwouldbeabletotalktoeachotherbut
usersofclientsindifferentnetworkswouldnot.
ThefollowingNATtraversalsettingsareavailable:
•STUN–SessionTraversalUtilitiesforNAT(STUN).
•TURN–TraversalUsingRelaysaroundNAT(TURN).
•ICE–InteractiveConnectivityEstablishment(ICE).
EachNATtraversalprotocolcanbeusedseparatelyorindifferentcombinationsdependingonthenetworkenvironment.
Note
Formoreinformationabouttheproduct’sgeneralNATtraversalsettings,seeNATtraversal(portmapping)forIPv4onpage31.
InteractiveConnectivitystablishment(IC)
InteractiveConnectivityEstablishment(ICE)enablestheproducttosendarequestthatincludesmultipleaddressestothereceiving
device.Initsresponse,thereceivingdevicealsoincludesmultipleaddresses.Throughaprocessofconnectivitychecks,alsocalled
handshakes,thechannelforcommunicationisestablished.
ICEincreasesthechancesofndingthemostefcientpathtosuccessfulcommunicationbetweenpeerdevices.Ifyoualsoenable
STUNandTURN,youimprovetheICEprotocol’schancesofndingthemostefcientpathtosuccessfulcommunication.
SessionTraversalUtilitiesforNAT(STUN)
SessionTraversalUtilitiesforNAT(STUN)isaclient-servernetworkprotocolthatenablestheproducttoaskaSTUNserveronthe
InternetforamappedpublicIPaddress.TheSTUNserverresponseincludesthisIPaddressandportsothattheclientcanusethem
initsSIPmessagestootherhostsandclients.
LikeTURN,STUNcanbeusedinfull-cone,address-restrictedcone,andport-restrictedconeNATsetups.STUNisfastbecauseit
islightweight.However,STUNdoesnotallowincomingmessagesfromsymmetricNATs,anditcannotcommunicatewithapeer
behindthesameNATdevice.
15

AXISC2005NetworkCeilingSpeaker
VoiceoverIP(VoIP)
TraversalUsingRelaysaroundNAT(TURN)
TraversalUsingRelaysaroundNAT(TURN)isaclient-servernetworkprotocolthatenablestheproducttoaskaTURNserverfora
relayedIPaddress.TheTURNserverrespondswithitsIPaddressandportsothattheclientcanusetheminitsSIPmessages.
TURNisprimarilyusedinsymmetricNATsetups.LikeSTUN,TURNcanalsobeusedinfull-cone,address-restrictedcone,and
port-restrictedconeNATsetups.ButbecausetheIPaddressandportprovidedbytheTURNserverarethoseoftheTURNserver
itself,itworkslikearelaythatforwardsinformationtoandfromtheclient.ThismeansthatwhileTURNserversarereliable,
theysometimescauseabitoflatency.
TheAccountSettingsPage
TheAccountSettingspageallowsyoutosetupandmanageSIPaccounts.SeeCreateorEditAccontsonpage16.TheSIPaccounts
canbeveriedbyusingTestSIPCall.SeeMakeTestCallsonpage18.
TheAccountSettingspagealsoincludesanaccountlistthatshowsanoverviewoftheSIPaccountsettings,including:
•Name.SeealsoAccontInformationonpage17.
•SIPaddress.SeealsoAbotSIPAddressesonpage18.
•Transportmode.SeealsoTransportSettingsonpage17.
•Default.SeealsoAccontInformationonpage17.
•Registrationstatus.SeeRegistrationStatsonpage16.
RegistrationStatus
Theaccountstatusisindicatedwithdotsindifferentcolors.Formoredetailedinformationaboutanaccount’sstatus,hoverthe
mousepointeroverthestatusdotorselecttheaccountintheaccountlistandclickModiy.
SIPdisabled–SIPisdisabled.
Accountnotregistered–TheSIPaccountisnotregisteredwithaPBX,ortheSIPaccountisapeer-to-peeraccount
whichdoesnotregisteritself.
Provisional–Theproductistryingtoregistertheaccount.
Redirection–Theaccountoraddressneedstoberedirected.
Successul–TheaccounthassuccessfullyregisteredwiththeSIPregistrar.
Failure–Thereisaproblemwiththeaccount,suchastheaccountcredentialsarewrong.
CreateorditAccounts
TosetupaSIPaccount:
1.GotoSetup>VoIP>AccountSettings.
2.ClickAdd.
3.Entertheaccountdetails.
UndertheGeneraltab:
-SeeAccontInformationonpage17.
-SeeAccontCredentialsonpage17.
-SeeSIPServerSettingsonpage17.
UndertheNetworktab:
16

AXISC2005NetworkCeilingSpeaker
VoiceoverIP(VoIP)
-SeeTransportSettingsonpage17.
-See
-SeeProxySettingsonpage18.
4.ClickOK.
Toeditanaccount,selecttheaccountintheaccountlistandclickModiy.
Toremoveanaccount,selecttheaccountintheaccountlistandclickRemove.
AccountInformation
•Name–Enteradescriptivename.Thiscanforexamplebearstandlastname,arole,oralocation.Thenameisusedas
analiasandisespeciallyusefulwhenseveralaccountshavethesameuserID.
•Deaultaccount–Selecttomakethisthedefaultaccount.Onlyoneaccountcanbethedefaultaccount.
Atstartup,thersttimetheproductisaccessedorafterareset,apeeraccountiscreatedautomaticallyandsettobethe
defaultaccount.Thispeeraccountcanonlyberemovedifatleastonemoreaccounthasbeenaddedtothelist.
ThedefaultaccountwillbeusedwhenmakingaVAPIX®ApplicationProgrammingInterface(API)callwithoutspecifying
whichSIPaccounttocallfrom.Formoreinformation,visitwww.axis.com/developer.
AccountCredentials
•UserID–UserIDistypicallytheextensionorphonenumberassignedtotheAxisproductattheSIPserver.Itisalso
possibletouseaSIPURIasaUserIDifrequiredbytheSIPserver.
•AuthenticationID–EntertheAuthenticaionIDusedforauthenticatingagainsttheSIPserver.Thisistypicallythe
sameastheUserID.
•Password–EnterthepasswordassociatedwiththeSIPaccountforauthenticatingagainsttheSIPserver.
•CallerID–ThenamethatispresentedtotherecipientofcallsfromthisAxisproduct.
TocreateanaccountthatisregisteredwithaPBXoraserviceprovider,entertheuserID,password,andtheregistraraddressor
domainname.SeeSIPServerSettingsbelow.IfyouonlyenterauserID,theaccountwillbeusedasapeer-to-peeraccount.
Note
UnlessthedevicesareconnectedtoNATswithSIP-specicportforwardingsuchasSTUNorTURN,theaccountwillonlybe
abletocommunicatewithdevicesthatareconnectedtothesameprivatenetwork.Formoreinformation,seeNetwork
AddressTranslation(NAT)Traversal(portforwarding)onpage15.
SIPServerSettings
•Domainname–Ifavailable,enterthepublicdomainname.ThedomainnamewillbeshownaspartoftheSIPaddress
whencallingotheraccounts.Formoreinformation,seeAbotSIPAddressesonpage18.
•Registraraddress–EntertheSIPserver’sregistraraddress.ThisistopointouttheSIPregistrarwithwhichtheaccount
shouldregisteritself.TheSIPregistraristhepartofthePBXthatkeepstrackofalltheextensions.
Important
TheregistraraddressshouldbeanIPv4address.Theproduct’sVoIPcapabilitiescurrentlydonotincludesupportforIPv6.
TransportSettings
•EnableSIPS–SelecttouseSecureSessionInitiationProtocol(SIPS).SIPSusestheTLStransportmodetoencrypttrafc.If
youenableSIPS,youcannotselectanyothertransportmodethanTLS.
17

AXISC2005NetworkCeilingSpeaker
VoiceoverIP(VoIP)
•Transportmode–SelecttheSIPtransportmodefortheaccount:UDP,TCP,orTLS.Bydefault,TLSisusedwhenmedia
encryptionisactivated.
•Mediaencryption–Encryptsmedia(audioandvideo)inSIPcalls.
-SRTPBestEort–Supportsbothencryptedandunencryptedmedia.Encryptionisalwaysusedifavailable.
SupportedcryptosuitesareAES_CM_128_HMAC_SHA1_80andAES_CM_128_HMAC_SHA1_32.
-SRTPMandatory–Supportsonlyencyptedmedia,thatis,SIPcallsareonlysetupiftheremote
partyoffersSRTPmediaencryption.SupportedcryptosuitesareAES_CM_128_HMAC_SHA1_80and
AES_CM_128_HMAC_SHA1_32.
Note
IfmorethanoneTLSpeer-to-peeraccountiscreatedandtheyareusingdifferentmediaencryption,thestrictestvalueis
appliedtoallofthem.Registeredaccountsarenotaffected.
•AllowportupdatemessagesthroughMWI–Messagewaitingindicator(MWI)notiestheuserofchangesinthe
portsettings.
ThedifferencebetweenSIPS(EnableSIPS)andSIPoverTLS(Transportmode–TLS)isthatSIPSensuresthateachmessagetransfer
isencrypted,whileTLSonlyensuresencryptionoftheSIPtrafctothenextnodeinthenetwork.
SIPoverUDPTransportmode–UDPisgenerallyfasterasthemessagewillbesentwithoutthehandshakesthatSIPS,SIPoverTLS,
andSIPoverTCPTransportmode–TCPoffer.
ProxySettings
ASIPproxymanagesregistrationandroutingrequestsfromcallingdevices.TheSIPproxycommunicateswiththeprivatebranch
exchange(PBX)inordertondaroutethatacallhastotaketoreachadevicethatissetinadifferentlocationorsite.
Address-EntertheSIPproxyserver'saddress.
Username-EnterausernamefortheSIPproxyserverifrequired.
Password-EnterapasswordfortheSIPproxyserverifrequired.
MakeTestCalls
TomakesurethatcallscanbemadefromtheAxisproduct,youcanmakeatestcall:
1.GotoVoIP>AccountSettings.
2.FromthelistontheAccountSettingspage,selecttheaccounttomakethetestcallfrom.
3.Inthetestcalleld,enteravalidSIPaddresstotheotherdevice.Usetheformatsip:<extension>@<domain>or
sips:<extension>@<domain>.Formoreinformationandexamples,seeAbotSIPAddressesonpage18.
4.ClickTestcall.Formoreinformation,seeTransportSettingsonpage17.
Thecallstatusisdisplayed.Formoreinformation,seeCallStatsonpage19.
5.Toendthecall,clickEndcall.
AboutSIPAddresses
SIPaddressesareusedtoidentifyuserswithinanetworkjustlikeyouwoulduseaphonenumberoranemailaddresstocontacta
friendorcolleague.
Likeemailaddresses,SIPaddressesareatypeofuniformresourceidentier(URI)thatincludetwouser-specicparts,auserIDor
extensionandadomainorIPaddress.Togetherwithaprexandthe@symbol,theymakeupauniqueaddress.Forexample,if
CaesarofancientRomehadbothanemailaddressandaSIPaddress,theywouldbemailto:[email protected]
18

AXISC2005NetworkCeilingSpeaker
VoiceoverIP(VoIP)
andsip:[email protected]respectively.Forlocalpeer-to-peercallsonlytheIPaddressisrequired.Formore
examplesanddescriptions,seebelow.
SIPaddressesarealsoknownasSIPURIsor,insomecases,SIPnumbers.Formoreinformation,seethePBX’sandserviceprovider’s
instructions.
Example
sip:192.168.0.90
sip:[email protected]
sip:[email protected]
Description
sip:PrexthattellsthesystemthataSIPsessionisbeingstarted.
sips:PrexthattellsthesystemthataSIPSsessionisbeingstarted.
<extension>TheuserIDorextensionoftherecipientofthecall.
Or,ifitisapeer-to-peercall,theIPaddressofthereceivingdevice.
@<domain>Thedomainnameorregistraraddress(IPv4address)ofthereceivingdevice.
Important
TheAxisproduct’sVoIPfunctionalitydoesnotincludesupportforIPv6.
FormoreinformationaboutSIP,SIPS,andTLS,seePortSettingsonpage15andTransportSettingsonpage17.
Formoreinformationaboutregistraraddressesanddomains,seeAccontCredentialsonpage17.
CallStatus
Thecallstatusisindicatedwithdotsindifferentcolors.Moreinformationaboutthecallstatusisshownnexttothestatusdot.
Idle–Noactivecalls.
Terminated–Thecallwasdeniedorended,therewasnoanswer,ortheconnectionfailed.
Calling–Callingandwaitingforananswer.
Active–Thecallhasbeenansweredandisongoing.
19

AXISC2005NetworkCeilingSpeaker
Applications
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
Note
•Itisrecommendedtorunoneapplicationatatime.
•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.
ApplicationLicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstotheInternet
•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder
SystemOptions>Support>SystemOverview.
UploadApplication
Touploadandstartanapplication:
1.GotoSetup>Applications.
2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.
3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.
5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
•Applicationscanbeuploadedbyproductadministrators.
•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version
3.10andlater.
Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.
ApplicationConsiderations
Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand
theapplicationrecongured.
IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot
guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout
rmwareupgrades,seeUpgradetheFirmwareonpage35.
IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.
IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto
Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring
theAxisproduct,seeMaintenanceonpage33.
20