B-Link WE-30C User manual

a CarCharging Company
Level 2
Residential Charging System
Owner’s Manual
Simply Smart.

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2014 by Blink Network, LLC. All rights reserved.
No part of the contents of this document may be reproduced or transmitted in any form or by any means
without the express written permission of Blink Network, LLC (“Blink”). The contents of this document have
been verified by the manufacturer to be consistent with the described components; however, inconsistencies
sometimes occur. Such inconsistencies should be brought to the attention of an Blink representative.
Changes to this manual may be made at any time without notice.
Disclaimer of Consequential Damages
Blink is not responsible for the use or application by any person of the materials in this manual. Blink is not
responsible for damages, either direct or consequential, arising out of or relating to the use or application of
these materials.
®
Blink, Blink Network, and the logo are registered trademarks of Blink Network, LLC.
ANSI® is a registered trademark of the American National Standards Institute.
IEC®is a registered trademark of the International Electrotechnical Commission.
IEEE™is a trademark of the Institute of Electrical and Electronics Engineers, Inc.
SAE J1772™is a trademark of SAE International®.
Rev #
Changes Made
2.0
Revised cover art, updated screen images, and added new settings information
2.1
Updated warnings and insert model conversion information
2.2
Updated for Blink Network, LLC.
Blink Network, LLC
a CarCharging Company
435 S 3rd Ave.
Phoenix, AZ 85003
Tel: [phone]
Fax: [phone]
http://www.carcharging.com

OM0001_L2_R_WM_USAv2.1 iii
Contents
IMPORTANT SAFETY INSTRUCTIONS..............................................................................1
Federal Communications Commission (FCC) Statements and Notices.........................3
Welcome to Blink ................................................................................................................4
Blink features................................................................................................................................ 4
A closer look at… .........................................................................................................................5
Your Blink connector................................................................................................................. 5
Your Blink touch screen............................................................................................................5
More Blink features.......................................................................................................................6
Internal energy meter................................................................................................................ 6
Flexible communications........................................................................................................... 6
Safety.......................................................................................................................................6
Even more from your Blink........................................................................................................ 6
The Blink Network ........................................................................................................................ 7
The Blink Portal ........................................................................................................................7
Setting up the Blink Charger..............................................................................................8
Calibrate the Blink touch screen................................................................................................... 8
Start the setup process.................................................................................................................9
Step 1 —Network Setup............................................................................................................ 10
A. Select your home network type........................................................................................... 11
B. Enter your password........................................................................................................... 12
C. Set up the IP ...................................................................................................................... 13
D. Set up an HTTP Proxy........................................................................................................ 14
E. Set up Wi-Fi manually ........................................................................................................ 16
Step 2 —Time and Date Setup.................................................................................................. 17
A. Set the time, date, time zone, and Daylight Savings........................................................... 17
Step 3 —Electricity Rate Setup.................................................................................................. 18
A. Set up a single-rate plan..................................................................................................... 19
B. Set up a multiple-rate plan.................................................................................................. 20
Step 4 —Schedule Charging Times........................................................................................... 23
A. Schedule the desired charging times.................................................................................. 23
B. Enter the desired charging times........................................................................................ 24
Step 5 —Creating a PIN (optional) ............................................................................................ 26
Using the Blink Charger ...................................................................................................27
When your vehicle is unplugged................................................................................................. 27
When your vehicle is plugged in................................................................................................. 27
Vehicle is waiting to charge..................................................................................................... 28
Vehicle is charging.................................................................................................................. 28
Charging cancelled................................................................................................................. 29

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Rescheduling a charge............................................................................................................29
Charging delayed or interrupted..................................................................................................30
View your charging history ..........................................................................................................31
Change your Blink Charger Settings.............................................................................. 32
Enter your Blink PIN....................................................................................................................33
Change your location ..................................................................................................................34
Change your charge schedule.....................................................................................................34
Change your electricity billing rates.............................................................................................35
Change the date and time settings..............................................................................................35
Change your Blink PIN................................................................................................................36
Update your network setup..........................................................................................................36
Test your network connection......................................................................................................37
View information about your Blink charging system.....................................................................37
Adjust your display view..............................................................................................................38
View information about the Blink intranet.....................................................................................38
Creating a new intranet password ...............................................................................................39
Using the intranet............................................................................................................. 40
Charge Schedule.........................................................................................................................43
kWh Rate(s)................................................................................................................................43
Device Info..................................................................................................................................44
Date & Time................................................................................................................................44
Upload Firmware.........................................................................................................................45
Change Device PIN.....................................................................................................................46
Change Intranet Password..........................................................................................................46
Get help with using your Blink........................................................................................ 47
Power issues..................................................................................................................... 48
Power outages............................................................................................................................48
Self-test fault ...........................................................................................................................50
Critical error.............................................................................................................................50
Blink updates.................................................................................................................... 51
Advanced Settings ........................................................................................................... 52
Set Output Current –Authorized Personnel Only........................................................................52
USER MAINTENANCE INSTRUCTIONS .......................................................................... 55

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IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Before using the Blink Electric Vehicle Supply Equipment (EVSE), hereafter called “charger” or
“charging system”, read all of these instructions, as well as the WARNING and CAUTION markings
in this document, on the charger, and on your vehicle.
Legend
WARNING: Used when there is a risk of personal injury
WARNING: RISK OF ELECTRIC SHOCK –Used when there is a risk of electric shock
WARNING: RISK OF FIRE –Used when there is a risk of fire
CAUTION: Used when there is a risk of damage to the equipment
WARNING: RISK OF ELECTRIC SHOCK
Basic precautions should always be followed when using electrical products, including the
following:
a. Read all the instructions before using this product.
b. This device should be supervised when used around children.
c. Do not put fingers into the electric vehicle connector.
d. Do not use this product if the flexible power cord or EV cable is frayed, has broken
insulation, or any other signs of damage.
e. Do not use this product if the enclosure or the EV connector is broken, cracked, open, or
show any other indications of damage.
f. MODELS WE-30C GROUNDING INSTRUCTIONS: (Cord-connected models) This
product must be grounded. If it should malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric shock. This
product is equipped with a cord having an equipment grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.

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g. WARNING: RISK OF ELECTRIC SHOCK
Improper connection of the equipment-grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether
the product is properly grounded. Do not modify the plug provided with the product –if it
will not fit the outlet, have a proper outlet installed by a qualified electrician.
h. MODEL WE-30K GROUNDING INSTRUCTIONS: (Permanently connected models)
This product must be connected to a grounded, metal, permanent wiring system; or an
equipment-grounding conductor must be run with the circuit conductors and connected
to the equipment grounding terminal or lead on the product.
WARNING: RISK OF ELECTRIC SHOCK
Do not touch live electrical parts.
Verify that the system is properly installed and grounded according to its installation
manual and national, state, and local codes.
Incorrect connections may cause electric shock
Disconnect input power before installing or servicing the equipment.
WARNING: Models WE-30C–Indoor use only
Cord-connected models of this equipment are intended for indoor use only. These models
can be converted for permanent connection for outdoor use. See the Level 2 Wall Mount
Installation Manual for details.
WARNING: No user-serviceable parts inside
If any component part is found to be damaged and/or in need of service, have all such
service performed by a certified electrical contractor or qualified Blink charger service
facility.
CAUTION: This Blink EVSE’s factory default current setting is 30 amps. If the device is
connected to a lower current setting, a qualified Blink technician or licensed contractor must
adjust the device settings and reset the unit before use.

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Federal Communications Commission
(FCC) Statements and Notices
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with these instructions,
may cause harmful interference to radio communications. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
3. Changes or modifications not expressly approved by the manufacturer could void the user’s
authority to operate the equipment.

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Welcome to Blink
Blink features
The Blink charging system makes your day-to-day vehicle charging experience convenient and cost
effective. Its software is intuitive and user-friendly, making this system easy to set up and easy to use.
Touch screen
Full access at your fingertips:
Start and stop charging
Schedule future charging
View charging history
Protect with your unique PIN
Cord
Flexible in freezing temperatures
Durable for years of use
Cord reel
Keeps your cord off the ground, clean and tidy:
Wraps it up –just like a garden hose
Holds the connector firmly in the holster –just lift
up the connector to remove it.
Protects the connector from the weather
Connector
Locks in place in the vehicle inlet to prevent
accidental disconnection
Safe in wet or dry use
No power unless locked in place –grounded pole
is first to make contact, last to break contact
Designed for over 10,000 charging cycles
Meets US standards –SAE J1772™
Charger enclosure
Durable housing that is sun- and heat-resistant

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A closer look at…
Your Blink connector
Your Blink touch screen
Every time you firmly plug the Blink
connector into your car’s inlet, you can
hear it “click” as it locks into place. To
unlock it, just press this button. It also
sits firmly in the connector holster on the
Blink cord reel, to keep it from falling on
the ground.
Go ahead and touch it! It’s just like
clicking a computer mouse. Touch
Stats to see your charging history,
Settings to change how and when
your Blink does things, , Help when
you’re stuck, and Main to get back
here. Or you can Reschedule
Charge or Start Charging Now.
This icon shows whether your Blink unit is connected
to the Internet via your home network:
Green signal –Wi-Fi network connected
Black signal –Wi-Fi network not connected
Green arrows –LAN connected
Black arrows –LAN not connected
Green signal –CDMA connected

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More Blink features
Internal energy meter
Blink has a built-in energy meter, so some local utilities may not require the installation of a second
meter.
Monitors energy usage and demand
Provides certified energy and metered demand response, so it can support electric utility electric
vehicle billing when certified to ANSI C12.20 and IEC standards (if supported by your local
electric utility)
Supports energy usage data evaluation
Flexible communications
Blink has many ways to connect to the Internet:
Ethernet Local Area Network (LAN)
IEEE 802.11b/g (Wi-Fi)
Cellular Modem (applicable models)
Safety
Blink safety features:
Certified to UL 2594 –Electric Vehicle Supply Equipment
Will not dispense power unless the connector is properly latched in the vehicle’s inlet – with an
audible click
Communicates with your vehicle when the Blink connector is plugged into the vehicle inlet, so
the vehicle will not drive until the connector is unplugged
Turns off the charging power if the Blink connector or cable is subjected to excessive strain
Contains a charge circuit interrupting device (CCID) and a ground monitoring circuit
Meets all National Electric Code and UL requirements related to electric vehicle charging
systems
Even more from your Blink
Restarts automatically after a power outage
Provides adjustable output current to support electric utility demand response requests, where
available (and with your permission)
Complies with the Americans with Disabilities Act (ADA), and can be installed in a variety of
configurations to meet your needs
Prevents energy theft with an optional tamper-evident seal, similar to the seal on your utility
meter. Your Blink charging system installer will install this seal

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The Blink Network
The Blink Network supports the entire Blink family, including your home unit, public chargers, and DC
Fast Chargers, where available. With its two-way Internet communications and dedicated network
operations center, the Blink Network is designed to both grow and change to meet the needs of electric
vehicle and plug-in hybrid electric vehicle owners.
The Blink Network includes:
The Blink Portal, providing friendly, near real-time access to the Blink Network.
Automatic firmware updates, so your Blink charging station can be updated when new
capabilities and functionality become available
24x7 Contact Center with live customer support
Secure, high-availability infrastructure and software technologies that ensure that your
information is always safe from others and available to you
The powerful features available to your Blink charging system can be accessed through the Blink
Network. To see the Blink Network membership options, please visit www.Blinknetwork.com.
The Blink Portal
The Blink Portal presents all the information you need in one place. With your customizable Blink
Dashboard, you can quickly view and interact with the Blink Network to access dynamic information any
time from your mobile phone or over the Internet.
Blink Portal features include:
Customizable Blink Dashboard with an easy-to-use interface –choose the Blink Gauges
you want to see every time you log in, such as how much energy you saved or how much
your vehicle reduced your CO2output. Gauges will be expanded based on user input.
Advanced map technology to find public charging stations and see their status, plan a trip,
and more. Need a charging station near your destination? Simply search by address or zip
code.
Personalization –lets you store favorite view points and makes suggestions based on your
usage.
Management tools that let you update your Blink system’s charging schedule and set up
event notification via email or text message, such as sending an alert when charging stops.
Security features such as a unique user name, password, and challenge questions.
RFID InCard account management, so you can use public charging stations.

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Setting up the Blink Charger
Calibrate the Blink touch screen
The first time you start up the Blink charger, the touch screen needs to be calibrated, much like the
screen on a personal digital assistant. This process is very simple –and Blink will walk you through it!
A small plus sign (+) will appear in one corner. Touch the plus sign. Repeat this step four times as
the plus sign moves around the screen, first to each corner then to the center of the screen.
A circle () will appear in one corner. Touch the circle. Repeat this step three times as the circle
moves to each corner.
A Calibration Complete message will appear in the center of the screen. Touch this message to
continue.

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Start the setup process
Once the Blink touch screen has been calibrated, the Welcome screen appears.
tip You can set up your Blink charging system later if you want, or skip any step in the Setup
process. Change your Blink unit’s settings any time, by touching Settings on the Main screen.
Touch Configure
Your Device to start
the Setup process.
Touch Settings to change your
Blink’s settings later.

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Step 1 —Network Setup
One of the most important features of your new Blink charging system is its ability to communicate over
a network. This enables subscribers to access many powerful features via the Blink Network, and with
your permission, may allow your local utility company to communicate directly with your charging
system. It also enables remote updates of your charging system’s software and firmware.
Your charging system is equipped to communicate over the Internet in two ways:
Wi-Fi –If your home has a Wi-Fi network, your charging system can connect to it via Wi-Fi. The
Network Setup screen may show your Wi-Fi network automatically, in which case you can just
touch Configure next to your network’s name. If you do not see your Wi-Fi network because it
is set to “not broadcast” or “hidden SSID”, touch Manually Connect to Wi-Fi.
(If your Wi-Fi network is not displayed, it may be out of range of your Blink charging system.)
Local Area Network (LAN) –If your home has an Internet connection, but not a Wi-Fi network,
your charging system can connect to the Internet via an Ethernet connection. An Ethernet cable
connects your charging system directly to the LAN. The Ethernet port on your Blink charger is
the center port on the bottom of the charger assembly, and is covered with a black, plastic cap.
Simply pull back the cap and plug in the cable.
CAUTION: The Ethernet port delivered with your Blink charging system is intended for indoor
use only (such as in a garage). Contact the Blink Call Center or a qualified Blink installer for
information on the additional requirements for a safe outdoor Ethernet connection.
Notes:
Before you can set up the network for your Blink charging system, your home must already
have an Internet connection, with either (a) a Wi-Fi network or (b) an available Ethernet port on
a modem or router and an Ethernet cable that reaches from that port to the charging system.
We recommend that you obtain the Wi-Fi network setup information for your home network
before you start, such as the SSID and password.

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Step 1 (continued)
A. Select your home network type
If you do not see your network, touch
either:
Manually connect to Wi-Fi.
See section E, Set up Wi-Fi manually.
or
Connect over LAN instead of Wi-Fi.
See section B, Enter your password.
If you see your
Wi-Fi network,
touch Configure
next to its name to
set up the
connection.
See section B,
Enter your
password.
If this No Wi-Fi Networks Detected message
appears, the charging system currently cannot
connect to a wireless network.
Confirm that your wireless network is
operating properly; if not, correct the problem,
touch Rescan, then touch Configure to the
right of the network name when it appears.
If your wireless network is set to “not
broadcast” or “hidden SSID”, touch Manually
Connect to Wi-Fi. See section E,Set up Wi-
Fi manually.
If neither of these solutions work, your
wireless network is probably out of range. To
solve this, you can move your wireless router
closer or add a wireless repeater to your
network.

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Step 1 (continued)
B. Enter your password
If the network you selected has been secured with a password, the keypad screen appears. This on-
screen keyboard works much like the keypad on a cell phone, in that the main keypad shows only
lowercase letters, and you toggle to other keypad screens for uppercase letters, numbers, or symbols.
Touch the icon to toggle
between lowercase and
uppercase letters.
Touch the icon to switch to
numbers and selected symbols,
and the icon to switch back to
letters.
Touch the icon to view
additional symbols.

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Step 1 (continued)
C. Set up the IP
Most users do not need to change the settings shown on the IP Setup screen. The typical installation
simply allows DHCP to assign the IP address and associated settings; in this case, all you need to do
for this screen is touch Save.
If you are an advanced user familiar with network setup, you may choose to specify a static IP address
and associated settings. In this case, follow the steps shown below.
Do you have a
standard setup? If so,
just touch Save.
or
Touch Static to specify
an IP address for your
home network. Go to 
below.
Touch IP Address then
use the numeric keypad on the
left to enter the address.
Touch and enter the address for the Subnet
Mask, Router, and DNS for your network.
Touch Save to
finish IP setup. Go to D.

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Step 1 (continued)
D. Set up an HTTP Proxy
Very few networks require you to set up an HTTP Proxy; this is an advanced option. In those rare
cases that this is necessary, it is generally sufficient to select AUTO, which allows you to enter the URL
and lets the system assign a port. To manually assign both the URL and port, choose MANUAL.
If you chose MANUAL, touch
and enter the Server address (e.g.,
user:passw[email protected]) and
Port Number.
Once you finish
entering HTTP Proxy
settings, touch Save to
complete setup and connect
to your network.
To set up an HTTP Proxy:
Touch AUTO to enter the server address and let the
system assign the port.
Touch MANUAL to enter the server address and port.
If you chose AUTO, touch
PAC and enter the PAC URL.

OM0001_L2_R_WM_USAv2.1 15
Step 1 (continued)
Once Network Setup is complete, your Blink charging system automatically performs a network test,
confirming that all of the settings are correct.
Touch Continue
to proceed to Step 2.
If the Network Test fails:
Touch Skip to resolve
the issue later.
Touch Restart Setup to
check and correct the
network settings.
Touch Retry Test to try
again.
If you cannot resolve the
problem yourself, please
contact Blink support.
tip If a network
test fails, touch the
name of the test to
go directly to the
setup step for that
setting and correct
it.

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Step 1 (continued)
E. Set up Wi-Fi manually
If you selected Manually connect to Wi-Fi, a keypad screen appears. Follow the steps below.
Note: Check your Wi-Fi router’s documentation to determine your network’s security type.
* Note: If your Wi-Fi network has WPA2 encryption, select WPA.
Use the keypad to
type the name of your
home network.
Touch Next.
Touch Next to
continue. Go to section
B, Enter your password.
Touch the arrows to
scroll to your Wi-Fi
network’s security type.
The options are OPEN,
WEP, and WPA*.