Baratza Encore User manual

How to: Unclog
Encore, Virtuoso, Preciso, Virtuoso+
Time: 10 min
Difculty: Easy
Tools/supplies: Cleaning tool
Parts: n/a
Additional Resources: The Video version of this guide can be found at baratza.com/troubleshooting
*** Unplug the grinder from power supply ***
www.baratza.com su[email protected] rev. 7/31/2019
ver. 1.0
A clogged grinder likely sounds as if it is running normally, however no coffee passes through
the burrset and into the grounds catch bin.
Find or fashion any narrow poking tool
Pick
Included brush
Hex key

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Pg. 2
PART ONE: Clear the grind chamber
Remove any beans from
the unit.
Rotate the hopper
counter-clockwise
until the grind setting
indicator passes 40.
Then lift to remove.
Peel the silicone gasket
away and set aside.
Lift the ring burr up and
out of the machine,
exposing the grind
chamber.

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Pg. 3
Ground coffee will be
packed around the cone
burr.
Clear the chamber out
using a narrow poking
tool.
The chamber is clear
when you can see the
white or beige oor of
the chamber.
Dense ring of
compacted coffee
Chamber is clear,
paddles and oor
visible

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Pg. 4
Check for the four paddle
wheel tabs, at the base
of the cone burr. These
impel ground coffee from
the chamber
PART TWO: Clear the discharge chute
Use or fashion a hooked
tool for this cleaning. To
use the included brush,
bend the handle by 40
degrees.
If the paddles are bent,
missing, or worn, the
unit canot grind properly.
Contact
[e-mail]
for assistance.
Brush handle can bend for easy
access to discharge chute

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Pg. 5
With the grinder’s front
facing away from you,
look into the grind
chamber.
On the wall of the grind
chamber, between 10
and 12 clock positions, is
the discharge chute.
Using the hooked tool,
push and scrape away
compacted coffee from
the discharge chute.
Continue doing so until
your tool does not meet
resistance.
This cutaway of
a conical burr
grind chamber
demonstrates the
ow of coffee.
Verify that the chute is
clear by inserting the tool
fully into the discharge
chute from the front
of the grinder. The tool
should be visible from
the other side.

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Pg. 6
PART THREE: Re-assembly
Check that your
adjustment ring is fully
counter-clockwise
Return the ring burr to
the grinder, ensuring that
the red tab on the burr
holder is aligned with
grind setting 30.
Secure the silicone
gasket to the burr holder
by pressing it gently into
place.
Adjustment ring
is fully CCW here
Setting 30
Use these
tabs to rotate
adjustment
ring if needed
Red Tab

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Pg. 7
Install the hopper by
aligning the grind setting
indicator with the triangle
on the right of the
grinder’s body.
Twist clockwise to your
desired grind setting
and return the unit to
operation.
If you have any questions
or encounter issues with
this guide, contact
[e-mail]
Overlling the grounds bin is the most common cause of
a clog. Grinding frozen beans, previously frozen beans,
already ground coffee, or any material other than whole
bean roasted coffee (like rice or spices) can cause
clogging. To avoid clogging in the future, please avoid
these uses of your grinder.
IMPORTANT
IMPORTANT
IMPORTANT
IMPORTANT