Baxi IVORY PEBBLE 800 Instructions for use

5135555/01
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2009.
Ivory Pebble
Electric Heater
MODEL 800
(GC No. EF-032-36)
This guide is intended to help you
install and care for your electric
heater. Please read carefully before
installing and using your heater.
However, if further information is
required please contact us:
Next Retail Ltd.
Desford Road, Enderby, Leicester,
LE19 4AT.
CUSTOMER SERVICES
Telephone [phone].
Important: Please keep your guide in a safe place for future reference

© Baxi Heating U.K. Limited 2009.
All rights reserved. No part of this publication may be reproduced in any material form
(including photocopying), stored in any medium by electronic means (including in any
retrieval system or database) or transmitted, in any form or by any means, whether
electronic, mechanical, recording or otherwise, without the prior written permission of
the copyright owner.
Applications for the copyright owner's permission to reproduce any part of this
publication should be made, giving details of the proposed use, to the following
address: The Company Secretary, Baxi Heating UK Limited, The Wyvern Business
Park, Stanier Way, Derby, DE21 6BF.
Warning: Any person who does any unauthorised act in relation to a copyright work
may be liable to criminal prosecution and civil claims for damages.
Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT.
Because our policy is one of constant development and improvement, details may vary slightly from
those given in this publication.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2009.

Safety First.
This heater is CE Approved and designed to meet the appropriate British Standards
and Safety Marks.
Quality and Excellence.
This heater has been manufactured to the highest standards of quality and excellence
and are manufactured under a BS EN ISO 9001 quality system accepted by the
British Standards Institute.
CUSTOMER CARE
Thank you for choosing
This heater has been designed to meet the most stringent quality, performance and
safety requirements to provide our customers with many years of trouble free service.
This guide aims to improve your understanding and appreciation of your new heater,
by providing simple and informative instructions to enable you to install it and to
ensure that you benefit from the excellent performance and features it has to offer.
If you require further assistance, our customer service team will be pleased to help.
Please telephone [phone].
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2009.

1. HANDLING AND UNPACKING
Ensure that all packaging and protective film has been removed before using the
heater.
Before continuing any further with the installation of this heater please read the
following:
Important safety instructions.
The lifting weights of the heater parts (kg) are listed below:
Model Surround Pebbles
Ivory pebble 24.0 7.0
The heater is heavy we recommend a minimum of two people lift the heater. If for
any reason this weight is considered too heavy then obtain assistance.
When lifting always keep your back straight. Bend your legs and not your back.
Avoid twisting at the waist. It is better to reposition your feet.
Avoid upper body/top heavy bending. Always bend from the knees rather than the
waist. Do not lean forward or sideways whilst handling the heater.
Always grip with the palm of the hand. Do not use the tips of fingers for support.
Always keep the heater as close to the body as possible. This will minimise the
cantilever action.
Use gloves to provide additional grip.
Always use assistance if required.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2009.

2. SAFETY
This heater is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Always
Always install the heater in accordance with this guide. If in doubt obtain expert
advice.
Always make sure the electrical socket is accessible and located adjacent to, but
not above or behind the heater.
Always disconnect the heater from the electrical supply before carrying out
cleaning, maintenance or replacing the lamp.
Always use a fireguard when young children, infirm persons and pet animals can
come into contact with the heater.
Always use genuine spare parts.
Never
Never leave children unsupervised in a room where the heater is ON and
unguarded.
Never obstruct or cover the fan outlet or force items into heater openings.
Never obstruct the openings in the heater; this could cause overheating and
consequent risk of fire.
Never install or use the heater anywhere where water is in use, i.e. Bathrooms,
Kitchens, Shower Rooms, Swimming Pools etc.
Never use aerosols or steam cleaners on or around the heater.
Never route the electric supply cable under carpet etc.
Never install the heater close to curtains or combustible materials.
Never use the heater to dry clothes etc.
Never sit or stand on the heater.
Never use the heater with a timer switch or similar device.
Never place hot or sharp objects on top of the heater or hearth as these may
cause damage.
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© Baxi Heating U.K. Limited 2009.

Important Electrical Safety
The heater must not be located in front of or under an electrical socket, the socket
must always be accessible in order to disconnect the heater from the electrical supply
for maintenance and cleaning. The electrical socket must not be covered by the
heater.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut
out, this appliance must not be supplied through an external switching device, such
as a timer, or connected to a circuit that is regularly switched on and off by the utility.
Important! The electrical components must be earthed.
The heater is supplied with a 3 pin 13 Amp fused re-wireable plug with 1mm²
3 core cable.
The wires in the cable are coloured in accordance with the following code:-
Live = Brown
Neutral = Blue
Earth = Green /Yellow
The electric supply must be safely routed from the heater to an electrical socket.
If the electric cable is damaged, to avoid a hazard it must be replaced by an
authorised service agent, or similarly qualified person. All external wiring between the
heater and the electrical supply shall comply with current IEE regulations. Extension
leads should not be used.
3. HEATER DIMENSIONS
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© Baxi Heating U.K. Limited 2009.
Figure 1. Heater dimensions (Heater may differ from that shown)
Dimension A - 1010
Dimension B - 835
Dimension C - 230

4. FITTING THE HEATER
The installation of this heater requires a reasonable level of DIY skills.
Please read this guide thoroughly before commencing installation and if in
doubt, seek help from a competent person.
Before continuing with the installation complete the back page of this guide.
Contents.
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© Baxi Heating U.K. Limited 2009.
Contents Qty (Illustrations are not
to scale) Contents Qty (Illustrations are not to scale)
Heater 1 Bag of
pebbles 1
Lamp 1 Fuel
support 1
Figure 2. Contents

Fitting the Lamp, Fuel support and pebbles.
1. The rear panel of the heater may be
covered in protective film. Carefully remove
this before continuing.
2. Locate the lamp into the lamp holder (See
point 1 in figure 3).
3. Place the fuel support into the top of the
bowl (See point 2 of figure 3).
4. Place the pebbles on top of the fuel support.
It is not necessary to use all the pebbles
supplied.
Important notes.
 The pebbles are for decorative purposes
only. There is a choke risk to young
children. Make sure they cannot gain
access to them.
5. USING THE HEATER
Important Safety
Never cover the heater or obstruct the openings at the top of the heater, this
could cause overheating and consequent risk of fire.
What are the three switches for?
The heater and effect are operated by three switches located on the underside of the
top shelf of the heater.
Switch 1 = Main On - Off. (In the ‘ON’ position, only the flame
effect operates)
Switch 2 = 1kW fan heat setting and flame effect. (Switch 1 needs
to be in the ‘ON’ position to enable switch 2 to operate).
Switch 3 = 2kW fan heat setting and flame effect. (Switches 1 & 2
need to be in the ‘ON’ position to enable switch 3 to
operate).
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© Baxi Heating U.K. Limited 2009.
INSTALLER AND OWNER GUIDE
Figure 3.

6. CLEANING AND MAINTAINING THE HEATER
How do I clean my heater?
The heater and bowl need only to be wiped clean with a dry soft cloth, do not use
polishes or abrasive materials.
I have a problem with my heater!
Important Safety
Before undertaking maintenance or replacing the lamp always disconnect the
heater from the electricity supply by removing the 3 pin plug and allow the
heater at the top of the heater and the lamp to cool completely.
1. My heater is on but there is no light.
This is possibly a lamp failure. Remove the lamp as follows and check it in a table
lamp that is known to work. If it does not work in the table lamp then replace as
below.
The lamp fitted to this heater is a standard clear 40 Watt (maximum) candle, B22
(Bayonet fitting), 230V, but due to the indeterminate life span and ease of
replacement, they are specifically excluded from the guarantee.
To replace the lamp.
1. To gain access to the lamp, remove the loose pebbles from the fuel support and
place them onto an old newspaper or plastic bag. This will prevent them from marking
the surface.
2. Remove the fuel support.
3. Gently press the lamp and turn counterclockwise to remove. Replace the lamp.
4. Refit the fuel support and pebbles.
2. My heater is on but there is no light or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance
that the problem lies with the 13 Amp fuse in the heater plug. If either fuse or socket
is suspected, have them checked by an electrician.
3. My heater is on but there is no heat.
A cut out device is fitted to the heater to prevent damage due to over heating. If it
operates due to an obstruction in the airflow, the heater must be turned off and
allowed to cool for 15 minutes and the obstruction removed before restarting.
4. I Have a problem that is different to those in the previous examples
1- 3.
For general advice about your heater:0844 8711 565.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2009.

7. ENVIRONMENT
What should I do when I’m ready to dispose of my heater?
The plug should be removed from the mains supply cable and the mains supply cable
cut from the heater.
Environmental Protection.
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or
retailer for recycling advice.
8. WARRANTY AND SERVICE
Information for the customer
Standard Warranty Terms & Conditions
The warranty is for 12 months subject to contract.
In the United Kingdom servicing can be carried out either by a heateam service
engineer or a suitably qualified person.
You must register your heater with heateam, the service division of Baxi Heating UK
Limited, either by completing and returning the registration card or calling our free
telephone registration line on 0800 032 72 44.
Our promise to you
If you experience a fault with your new heater, we aim to provide a safe and high
quality repair service supported by our dedicated national network of highly skilled
engineers. Nothing in this warranty will affect your statutory rights.
What you need to do if you experience a problem with the operation of the heater;
Read section 6 of this guide “Cleaning and maintaining the heater”. If the problem
cannot be resolved simply call our service division heateam on
08706 090 081 to book an engineer visit or for any general advice that you may need.
Our contact centre is open Monday to Friday 8am – 6pm, weekends and Bank
Holidays 8.30am – 2pm, excluding Christmas Day and New Years day.
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© Baxi Heating U.K. Limited 2009.

When calling heateam, it would be helpful if you could have the following information
to hand:-
1. Heater serial number*.
2. Heater brand and model number*.
3. Date of installation*.
4. Proof of purchase (If you do not have the heater serial number)
*Note: details 1 – 3 can be found on the last page of this guide.
What this warranty covers
Free of charge repair or replacement of components found to be of faulty
manufacture.
Free of charge replacement of the complete unit providing the failure is related to a
manufacturing fault that cannot be repaired or is uneconomic to repair.
What this warranty does not cover
Repairs to heaters which haven’t been installed properly and as set out in this guide.
Faults caused by inadequate supply of electricity.
Reimbursement of any third party repair or replacement costs that we haven’t been
told about or agreed with you in advance.
Compensation or consequential losses (e.g. loss of earnings, business losses, stress
and inconvenience) arising from a production breakdown, including repair delays
caused by factors outside our reasonable control.
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© Baxi Heating U.K. Limited 2009.

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© Baxi Heating U.K. Limited 2009.

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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2009.
Brand (Please tick)
Next

D D M M Y Y
Date of Installation
Heater name - Can be found on the information label (Block Capitals)
I V O R Y P E B B L E
Model
8 0 0
Serial number (Can be found on the information label - See figure 4)
Figure 4. Information label location
To be completed by the customer:
A LABEL CONTAINING THE
SERIAL NUMBER MAY HAVE
BEEN PLACED INSIDE THIS BOX.

© Baxi Heating U.K. Limited 2009.