
10 10
The RED or GREEN LED
is ON sporadically or
permanently and the door
does not react
as expected.
Bad teach-in Launch a new teach-in.
Unwanted detections
(due to environment or
external conditions)
1Make sure the laser curtain at the correct position.
2Verify if the laser window is dirty and clean it carefully
with a damp and clean microfibre cloth if necessary
(attention: the surface of the laser window is delicate).
3Switch DIP 2 to off (critical environment).
The sensor does not react
at power-on.
Inverted power supply Check wiring (green +, brown -).
Faulty cable Replace cable
Faulty sensor Replace sensor
The sensor does not react
when powered.
Test error Check voltage between red and blue wires.
The service mode is
activated.
Exit the service mode.
It is not possible to adjust
a setting with the remote
control.
Wrong DIP-switch position. Adjust the required DIP-switches to ON.
The sensor is password protected Enter the right password. If you forgot the code, cut
and restore the power supply to access the sensor
without entering a password during 1 minute.
30 minutes after last use of the
remote control, the sensor locks
the access to the remote control
session.
Cut and restore the power supply.
TROUBLESHOOTING
In case of unwanted reactions of the door, verify whether the problem is caused by the sensor or the controller.
To do so, activate the service mode (no safety) and launch a door cycle. If the door cycle is completed successfully,
check the sensor. If not, verify the door controller or the wiring.