Beam PotsDOCK 9555 User manual

iridium PotsDOCK 9555
Installation
& User Manual
Suitable for the Iridium 9555
Portable Satellite Telephone
Beam Communications Pty Ltd

PotsDOCK 9555 Installation & User Manual
2 3
iridium PotsDOCK 9555
Installation and User Manual
BEAM Communications Pty Ltd
5/8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Information furnished by BEAM Communications Pty Ltd (BEAM) is believed
to be accurate and reliable. However, no responsibility is assumed by BEAM
for its use, or for any infringement of patents or other rights of third parties,
which may result from its use. No license is granted by implication or otherwise
under any patent or patent rights of BEAM. BEAM reserves the right to change
specications at any time without notice.
Copyright © 2015 BEAM Communications Pty Ltd. All rights reserved
User Information
Please record your serial number here for
future reference:
Model: PotsDOCK 9555
Serial no.: 
This number can be copied from the white label on the
PotsDOCK 9555
Eg. PD500001
Product name: PotsDOCK 9555
Manual revision: 08
Part Number: USRMAN004708
Release date: May 2016
BEAM Communications
Beam Communications, a wholly owned subsidiary of World
Reach Limited (WRR), listed on the Australian Stock Exchange, is a
world leader in design, manufacture and distribution of specialized
communications equipment for the Iridium Satellite Network.
Beam’s commitment to be at the forefront has continued to increase
its share of the global satellite communications market. Its premium
distribution network spans the world.
Recognized as a leading provider of satellite communication solutions,
Beam specializes in Voice, Data, Tracking and customized solutions.
Beam develops innovative products and services to meet market
demands and niche applications.
Beam’s leading edge products are deployed in a wide range
of vertical markets including Maritime, Transport, Government,
Defence, Mining, Construction, Forestry, Emergency Services, Relief
Aid, Telemetry and Rural Telephony.
Supported by a dedicated team of professionals, Beam has developed
solid relationships with its peers and network of distributors worldwide.
BEAM Communications Pty Ltd
5/8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Web: www.beamcommunications.com
Info: [email protected]
Support: [email protected]
Tel: [phone]
Fax: [phone]

PotsDOCK 9555 Installation & User Manual
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Conventions in this Manual
Warnings, cautions and notes appear throughout this manual and are
represented by following conventions.
WARNING / CAUTION:
This symbol and associated text indicate a warning note providing
information to prevent damage to equipment or personal injury.
NOTE / IMPORTANT / TIP:
This symbol and associated text indicate a note providing general
operating information.
INTERFERENCE:
All wireless phones may get interference, this could affect performance.
RECORD:
Write details of your unit for easy reference when required. Ideal
when troubleshooting.
Terminology
TERM DESCRIPTION
PDMS PotsDOCK Management System - MS Windows Install
POTS Plain Old Telephone Service
RJ11 Connector type and reference for the POTS telephone port
SMS Short Message Service
SBD Short Burst Data
Mobile
Originating
Describes a call initiated by the PotsDOCK
Mobile
Terminating
Describes an incoming call being answered by the PotsDOCK
9555 The Iridium 9555 Satellite Telephone
On-hook RJ11 POTS Phone handset is hung up.
Off-hook RJ11 POTS Phone handset is picked up.
® The ® symbol, mark and logos are owned by the respective
companies of which the symbol follows. Any use of such marks by
Beam Communications is under license. Other trademarks and trade
names are those of their respective owners.
REN Ringer Equivalent Number (REN) is a number denoting the electrical
load a telephone ringer has on the line.
RF Radio Frequencies
AT AT tension
SMA SubMiniature version A co-axial RF connection
Package Contents
Check that your PotsDOCK 9555 package contains:
1 x PotsDOCK 9555 Docking Cradle
1 x AC/DC Power Adaptor
1 x DC Power Cable / Lead
1 x RAM Bracket
3 x M4 Screw Set
User Manual
Quick Start Guide
Optional Accessories
The following optional accessories are available for your PotsDOCK 9555
• Beam Privacy Handset Kit (RST755)
• Antenna / Cables
• Man Down Pendant Kit / Cable Kit
See your service provider for pricing and availability of these quality
BEAM accessories.
Additional Information
For the latest in supporting software and documentation for PotsDOCK
9555 please visit
www.beamcommunications.com/support/potsdock9555
DATA
To use data on the PotsDOCK, the specic Beam USB driver must
be installed on the PC connecting to the PotsDOCK, downloaded
from the above link.
ALERT/TRACKING
To congure the alert / tracking functionality on your PotsDOCK,
you must rst install the PotsDOCK Management System (PDMS)
software, which also includes the specic Beam USB drivers.
OTHER RESOURCES AVAILABLE ONLINE
- Advanced Conguration – inbuilt to PDMS
- Quick Start Guide & Manual
- Iridium Direct Internet
- Antenna Installation Guide
- AT Command Set
- 9555 Upgrade if required

PotsDOCK 9555 Installation & User Manual
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Contents
BEAM Communications 3
Conventions in this Manual 4
Terminology 4
Package Contents 5
Optional Accessories 5
Additional Information 5
Safety Information 8
WARNING: POTENTIALLY EXPLOSIVE ATMOSPHERES 8
Safety – Iridium Transceiver 9555 9
Electronic Devices 10
Pacemakers 10
Other Medical Devices 10
Vehicles 10
Posted Facilities 10
Aircraft 10
For Vehicles Equipped with an Air Bag 10
About this equipment 11
POTSDOCK 9555 KEY FEATURES 11
Tracking / Alert Monitoring 12
Equipment Overview: 13
Installation Guidelines 14
Routing Cables (for vehicle installations) 14
Guidelines for Electrical Connections 15
Installation Procedure 16
Installing the PotsDOCK Cradle 17
Cradle Mounting 17
Iridium Antenna connection 18
GPS Antenna connection (optional) 18
RJ11 / POTS Telephone (optional) 19
External Alert Button (optional) 19
Privacy Handset (optional – extra order) 20
Preliminary Testing 21
Prepare the Iridium 9555 Handset 21
Connect Power 21
Wiring for a Marine Application 22
PotsDOCK 9555 Usage 23
Docking & undocking your 9555 handset 23
Removing the 9555 from vehicle 23
Call Testing 24
Bluetooth® Conguration (Optional) 25
Bluetooth® Headset Conguration 25
Tracking & Alert Conguration (Optional) 25
Operation of the PotsDOCK 9555 26
Starting Up 26
Charging the Iridium 9555 Handset 26
Placing Voice Calls 27
RJ11 POTS Phone Call – Mobile Originating 27
RJ11 POTS Phone Call – Mobile Terminating 28
Bluetooth® Phone Call - Mobile Originating 28
Bluetooth® Phone Call – Mobile Terminating 29
Privacy Handset Use 29
Mute & Earpiece-Jack Mode 30
Mute functionality 30
Ringer Selection 30
Earpiece-Jack Mode 31
Tracking & Alert Operation 31
Enable Tracking & Alert 31
Send Tracking position 31
Activate Alert Mode 32
Clearing an Alert 32
PotsDOCK Front Panel 33
Data Communications 34
Using the USB Data Port 34
USB Driver Installation 35
AT Commands 36
Setting the Baud Rate 36
Iridium 9555 Display Denitions 37
Power-On Messages 38
Assuring Quality of Iridium Service 39
Obstructions 39
Cabling 39
RF Interference 40
Symptoms of RF Interference 40
Mitigation of RF Interference 40
Specication Summary 41
Electrical & Environmental Specications 41
Cradle Mounting Dimensions 43
PotsDOCK Dimensions in millimeters 43
Trouble Shooting 44
For additional product support: 46
Beam Warranty Terms & Conditions 47

PotsDOCK 9555 Installation & User Manual
8 9
Safety Information
IMPORTANT!
Please read the following information carefully before installing and
using the Beam PotsDOCK 9555. Failing to follow instructions may
compromise the safety of the product and may result in personal
injury and/or equipment damage. Please consult your supplier if you
have any further questions.
The PotsDOCK 9555 is a low power docking station for the 9555
handset. When ON, it will charge the 9555 handset whilst docked in
the PotsDOCK 9555.
Refer to the appropriate section of this PotsDOCK 9555 Installation &
User Manual for additional safety information.
◊ Store the system in a cool and dry area.
◊ Do not submerge the system in water.
◊ Do not place foreign metal objects or debris in the system. If debris
enters into the system, please return to factory for service.
WARNING:
DO NOT open equipment. There are no user-serviceable parts inside.
If a DC power supply is to be used, its output must comply with the
Safety Extra Low Voltage (SELV) requirements of IEC60950.
All connectors except the RJ11 line socket must only be connected
to equipment ports which comply with the Safety Extra Low Voltage
(SELV) requirements of IEC60950.
WARNING:
POTENTIALLY EXPLOSIVE ATMOSPHERES
• Turn your phone OFF and DO NOT remove your battery or
remove the 9555 handset from the cradle when you are in any
area with a potentially explosive atmosphere.
• Obey all signs and instructions.
• Sparks from your battery in such areas could cause an explosion
or re resulting in bodily injury or even death.
• Areas with a potentially explosive atmosphere are often but not
always clearly marked. They include, but are not limited to:
»fuelling areas such as gasoline stations
»below deck on boats;
»fuel or chemical transfer or storage facilities;
»areas where fuel odors are present (for example, if a gas/
propane leak occurs in a car or home);
»areas where the air contains chemicals or particles, such
as grain, dust, or metal powders;
»any other area where you normally would be advised to
turn off your vehicle engine.
Safety – Iridium Transceiver 9555
Your 9555 handset is a low power radio transmitter and receiver. When
it is ON, it receives and also sends out radio frequency (RF) signals.
(NOTE: Refer to Iridium 9555 Phone Manual for additional Information)
◊ The Iridium 9555 handset has an in-built Iridium transceiver which
is designed to be used with an external antenna. This antenna
transmits RF energy. The Iridium antenna (tted via an extension
coaxial cable to the cradle) must be located more than > 0.3
meters (1 foot) from human body (person) when in operation.
◊ International agencies have set standards and recommendations
for the protection of public exposure to RF electromagnetic energy.
♦
International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1996
♦Verband Deutscher Elektrotechniker (VDE) DIN-0848
♦United States Federal Commission, Radio Frequency
Exposure Guidelines (1996)
♦National Radiological Protection Board of the United
Kingdom, GS 11, 1988
♦American National Standards Institute (ANSI) IEEE. C95.
1-1992
These standards are based on extensive scientic review by
scientists, engineers, and physicians from universities, government
health agencies, and industry groups. They review the available
body of research to develop ANSI standard. These ANSI standards
are reviewed regularly for research development.
◊ Do not operate your satellite telephone when a person is within
1 foot (30 centimeters) of the antenna. A person or object within
1 foot (30 centimeters) of the antenna could impair call quality
and may cause the phone to operate at a higher power level than
necessary and expose that person to RF energy in excess of that
established by the FCC RF Exposure Guidelines.
◊ As a precaution, please maintain the maximum body distance
possible from the antenna during call transmission.
WARNING: ROAD SAFETY COMES FIRST!
Do not use a hand-held cellular terminal, satellite phone or mobile
when driving a vehicle, unless it is securely mounted in a holder
for speaker phone operation. Before making a call with a handheld
terminal, satellite phone or mobile, park the vehicle stationary.
Please obey local road laws for hands-free speakerphone operation.
Speakerphones (hands-free) must be installed by qualied personnel.
Faulty installation or operation can constitute a safety hazard.
IMPORTANT!
Cellular & Satellite terminals or mobiles operate using radio
signals and communication networks. Because of this, the connection
cannot be guaranteed at all times or under all conditions. Therefore,
you should never rely solely upon any wireless device for essential
communications, for example emergency calls.

PotsDOCK 9555 Installation & User Manual
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Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six inches (6”) be maintained between a wireless
phone’s antenna and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
◊ Should ALWAYS keep the phone more than six inches from their
pacemaker when phone is turned ON
◊ Should turn the phone OFF immediately if you have any reason to
suspect interference is taking place
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or
its representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Performance of electronically controlled brake and/or guidance systems
can, under certain unique conditions, be subject to interference by mobile
radio operation. Although the transceiver exceeds all requirements
regarding RF emissions, you should mount the transceiver as far as
possible from the guidance system and/or braking modulator box
(usually located in the trunk) to minimize any interference.
Posted Facilities
Turn your phone OFF in any facility where posted notices require such
as hospitals and on-board aircraft.
Aircraft
Airline regulations prohibit using your phone while in the air. Consult
the local Aviation Authority for guidelines on use of the equipment on
board an aircraft.
For Vehicles Equipped with an Air Bag
An air bag inates with great force.
Do NOT place objects, including both installed and portable wireless
equipment, in the area over the air bag or in the air bag deployment area.
If in-vehicle wireless equipment is improperly installed and the air bag
inates, serious injury could result.
POTSDOCK 9555 KEY FEATURES
POTSDOCK CRADLE
• Securely holds 9555 handset
• Robust design and construction
• Charges 9555 handset ready for use
• Integrated antenna connection
• Integrated USB connectivity
POTS/RJ11
• Supports standard cordless & corded
telephones (5 REN)
• The POTS phone can be run 600m (2000 ft)
from unit
• Easily integrated to PBX system
• Ring, busy & dial tones
• Superior voice quality
TRACKING/GPS
• In-built GPS engine
• Tracking & alert monitoring capable
• Periodic position reports or remotely polled
• Triggered position status message
• Also compatible with other tracking applications
PANIC/ALERTS
• Panic Alert button in-built to cradle
• Option of additional wired alert buttons
INTEGRATED BLUETOOTH®
• Bluetooth® in-built in cradle
• Supports Bluetooth® voice connectivity
IN-BUILT RINGER
• In-built ringer for enhanced ring indication
VOICE, DATA, SMS, SBD
• Supports all Iridium voice, data, SMS &
SBD services
• Access to prepaid, post paid & crew calling
PRIVACY HANDSET
• Supports optional Beam privacy handset
• Auto sensing answer/hang-up intelligence
INSTALLATION
• Supports 9 - 32V DC power input
• Flexible installation via universal mount,
also suitable for wall mounting
• Supplied with 110 - 240V AC/DC Plug pack
QUALITY
• Professional industrial design
• 2 year replacement guarantee for
peace of mind
• 100% factory tested
• Full certied, Iridium, RoHS, CE,
IEC60945, AS/EN60950
About this equipment
PotsDOCK 9555 is an
intelligent compact docking
station specically
designed for the Iridium
9555 satellite handset.
PotsDOCK allows the 9555
handset to be used in a
wide variety of applications.
It enables you to use an
intelligent RJ11/POTS
connection with a standard
corded, cordless or DECT
handset. Alternatively, it can
also be interfaced with a
PBX system.
PotsDOCK also has an
in-built Bluetooth® module
for voice connectivity.
Equipped with internal
GPS, the PotsDock
provides an intelligent
tracking and alert
reporting system that can
be easily congured to
support periodic polling or
emergency alert reporting.

PotsDOCK 9555 Installation & User Manual
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Tracking / Alert Monitoring
PotsDOCK has an in-built GPS module that can provide simple tracking,
monitoring and alert management in various land and sea based
applications within various types of vehicles, vessels or xed site locations.
The GPS module provides pinpoint accuracy and enables tracking
worldwide. The tracking function has to be congured and enabled
on the PotsDOCK via the PDMS. Once turned on, tracking and
alert messages can be sent to a phone number, e-mail address,
or tracking application via SMS or Short Burst Data (SBD) if congured
on the 9555 handset.
Tracking messages can be sent from the PotsDOCK in the following ways;
1. Periodic position reporting, which is preset during conguration
of the PotsDOCK
2. A current location position can be sent at any time by pressing the
Track button on the front of the PotsDOCK
The Alert mode can be activated on the PotsDOCK in the following ways;
1. Use the two button press (know as the Alert button) on the front
of the cradle
2. Use an external alert button/emergency push button connected to
the alert loop
Once activated, alert messages will be sent to the preset destination
continuously until the alert is disabled either remotely or locally on
the PotsDOCK unit.
Equipment Overview:
EJECT Button
RJ11 Port
Mini USB Data
Port
Iridium Antenna
(TNC Female)
GPS Antenna
(SMA Female)
Alert Loop (In/Out)
Input Power
(4-way Microt)
Privacy Handset
(4-pole, 3.5mm)
9555 Handset
Antenna Plug
3-Button Panel
Interface

PotsDOCK 9555 Installation & User Manual
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Installation Guidelines
This guide outlines the process for installing the Beam PotsDOCK 9555
in conjunction with an Iridium 9555 portable handset.
This kit must not be used with any other device other than the Iridium
9555 handset.
◊ Only qualied personnel should install communication equipment. If
necessary, contact the vehicle manufacturer for air bag information
specic to the vehicle.
◊ Ensure that the units are protected from dirt and moisture.
◊ Select an area to mount components that do not interfere with
driver or passengers seating or leg space.
◊ Ensure that each mounting surface is strong enough to support
the component being mounted to prevent the component from
loosening over time.
◊ Mount all components securely to prevent shifting that could cause
injury or could interfere with safe vehicle operation. Always use the
supplied mounting hardware.
◊ Leave space around the units to allow cooling and ensure there are
adequate clearance for cables.
◊ Ensure the units can be easily removed.
Routing Cables (for vehicle installations)
If your vehicle is equipped with wiring troughs in the doorsills, use them to
simplify cable installation and to provide maximum protection for the cables.
If wiring troughs are not available, route cables according to these
guidelines:
◊ Route cables so they are protected from pinching, sharp edges,
and crushing
WARNING:
Air bags inate with great force. DO NOT place objects, including
communication equipment, in the area over the air bag or in the air
bag deployment area. If the communication equipment is improperly
installed and the air bag inates, serious injury could result.
◊ Where possible, avoid routing cables above the catalytic converter
◊ Use grommets wherever a cable must pass through a hole in a
metal panel
◊ In a vehicle equipped with electronically controlled anti-skid brakes,
route all cables on the opposite side of the vehicle from the braking
modulator box to minimize possible interference from the phone.
◊ Keep all in-line connectors accessible.
◊ The suggested path for routing cables in vehicles without wiring
troughs is alongside the drive shaft hump, under the carpet.
Guidelines for Electrical Connections
The system is designed to operate in negative ground 9 to 32 Volt DC
electrical systems only. IF using the DC cable lead:
◊ The best power connection point for the positive primary power
leads is the positive terminal of the vehicle battery. Often, direct
connection to the battery is inconvenient, and you may nd it easier
to connect the positive leads to the starter solenoid. Always select
a point as close as possible to the battery.
◊ Connect the negative primary power leads to a good ground point
on the vehicle chassis or at the battery. If you must attach the
negative primary power lead(s) directly to the negative pole of the
battery, you may optionally insert a 10-amp fuse (not included) into
the ground (0V) line. Failure to insert a fuse can cause equipment
to overheat IF a wiring fault exists.
◊ Many parts of a vehicle can produce electrical noise that interferes
with the electrical radio system operation. The ignition system is the
most common source of electrical noise interference. Before you
begin installation, ensure that the ignition wiring and connections
to the vehicle battery are in good working condition.
◊ Verify that low resistance connections are present between the
battery negative terminal, the vehicle chassis, and the engine
block. All wire connections should be clean and tight.
At 13.6 volts, the PotsDOCK cradle draws a maximum of 1 amp current.
Please ensure that the vehicle’s battery and alternator have sufcient
current capacity to deliver at least 1 amp more than the maximum
current that may be required by the vehicle and its other accessories.
WARNING:
Do not connect the PotsDOCK interface power cable to power the
unit until the full installation is completed.

PotsDOCK 9555 Installation & User Manual
16 17
Installation Procedure
Installing the PotsDOCK Cradle
Install the components in the following order.
More detailed instructions can be found in the
sections following.
1. Mount the PotsDOCK cradle
2. Install the external Iridium and/or GPS
antenna (ordered as extra option)
3. Install the RJ-11 POTS telephone
(optional)
4. Install the privacy handset (ordered as
extra option)
5. Install the external alert button (option)
6. Connect power to the PotsDOCK cradle
7. Congure Bluetooth® (optional)
8. Congure Tracking / Alert (optional)
When selecting a location for the PotsDOCK
cradle, consider these guidelines:
◊ Ensure that each mounting surface is strong enough to support
the cradle.
◊ Allow enough room so that you can easily insert the 9555 handset
into and remove it from the cradle.
◊ Ensure that the PotsDOCK is within cable distance of power and
antenna connections
◊ Position the handset and cables so that it does not interfere with
vehicle operation or with driver or passenger seating or leg space.
◊ Ensure sufcient room is allowed for the antenna and interface
cables to be routed from the rear of the PotsDOCK.
Cradle Mounting
The PotsDOCK is supplied with a universal RAM®-mount bracket that
enables mounting to any at surface (vertical or horizontal) within a
vehicle, attached on a wall or on a table as required.
1. Attached one pivot base to the rear of the PotsDOCK using the M4
screws supplied.
Pivot base bolted on
2. Secure the second pivot base to the location you have selected for
mounting the PotsDOCK.
Pivot Base RAM Mount
3. Use the interconnecting stem of the RAM mount to secure the
PotsDOCK to the pivot base and tighten into the desired location
rmly using the wing nut on the stem.
Finished result

PotsDOCK 9555 Installation & User Manual
18 19
Iridium Antenna Connection
The antenna connections exits from the
rear of the PotsDOCK cradle, via the
antenna loom as shown in the picture.
Install the Iridium antenna in the
appropriate location (with clear sky view)
and then connect it to the TNC female
connector on the antenna cable coming
from the rear of the PotsDOCK.
GPS Antenna Connection (Optional)
The GPS connection is optional if the
tracking function is not required. If
connected, and tracking is enabled,
position or location information will be
shown on your tracking messages and
alert messages.
The GPS connection supports an active
GPS antenna compatible with powering
from a 3.3V source.
Install the GPS antenna in the appropriate
location and then connect it to the SMA
female connector on the antenna cable
coming from the rear of the PotsDOCK.
WARNING:
DO NOT pull with force on the cables from the rear of the
PotsDOCK. Please install strain relief clamping for the antenna
cables where required.
Correct installation of the antenna system is a vital part of the
PotsDOCK system, to ensure reliable functionality, and drop-free calls.
Use only quality low-loss antenna cabling, and ensure that the
cable(s) and connectors to the antenna provide no more than 3dB
attenuation (at frequency of 1.6GHz)
NOTE:
Refer to the section “Assuring Quality of Iridium Service” for more
information on antenna placement and installation
NOTE:
Antenna should only be connected and disconnected to the GPS
receiver when the PotsDOCK is not powered. Connecting the
antenna after power-up can result in prolonged acquisition time.
RJ11 / POTS Telephone (Optional)
Any standard analogue POTS Telephone (POTS = Plain Old Telephone
Service) is supported by the PotsDOCK. It supplies power to the
analogue phone as well as Ring, Dial and Busy tones.
1. Route the telephone cabling (up to 600m) from the PotsDOCK.
2. Mount the analogue phone if required, and plug the RJ11 cable into
the PotsDOCK RJ11 port.
The RJ11 port uses the middle 2 pins of the RJ socket, which is
standard for analogue telephone cables.
External Alert Button (optional)
PotsDOCK provides an additional cable
pair from its rear cable loom, known as the
standard Beam alarm-loop. This provides
a Normally-CLOSED wire loop, which can
be used to connect to any passive type of
button, or relay, or reed switch in which the
action breaks the loop (OPEN) to activate
the alarm state.
Connect the BROWN and GREEN wires
either directly to the button, or it can be
extended for longer runs (up to 45 meters).
This alarm loop can support multiple alarm
buttons / switches – wired in SERIES,
whereby any one of these buttons will
OPEN (activate) the loop when pressed.
To properly register the alarm state, the
loop needs to be OPEN for at least 2
seconds – (ie. holding down the button for
2 seconds activates the alarm).

PotsDOCK 9555 Installation & User Manual
20 21
Privacy Handset (Optional – Extra Order)
The PotsDOCK provides a 4-pole 3.5mm audio socket on the rear cable
loom, for connection to the Beam privacy handset. This provides local
handset function, conveniently mounted next to the PotsDOCK cradle.
1. The Privacy Handset Kit (purchased/ordered separately) contains
a mounting bracket, space plate, and fasteners.
2. Mount the handset cup to the mounting plate.
3. Mount the spacer plate and the mounting bracket to the rear of the
PotsDOCK, by using the longer screws provided with the kit. The
original RAM arm-bracket plate is also re-installed behind these plates.
4. Plug the Privacy Handset 4-pole connector into the rear
cable loom. (Please use suitable electrical tape and/or strain relief
clamps where required to ensure reliable connection)
Privacy Handset mode is enabled when the handset is removed from
the cup. Please ensure to re-dock the Privacy Handset when not in use.
Preliminary Testing
Prepare the Iridium 9555 Handset
1. Ensure that the 9555 Handset is running with the required
compatible rmware which can be located at:
www.beamcommunications.com/support/potsdock9555
2. Remove the rubber plug / bung / grommet from the rear of the 9555
Handset, to reveal the antenna socket hole.
Connect Power
Once all the components are installed, apply power to the PotsDOCK
via the 4-way Microt connector using the AC/DC power adaptor or the
DC power cable.
A: Power from the AC/DC Adaptor
If the PotsDOCK is used inside a building where mains power is available,
it can be powered from the AC/DC power adaptor. The supplied AC/
DC power adaptor supports international AC voltage ranges for global
compatibility. Please follow the steps below to connect the power.
1. Ensure that the power adaptor cable has enough length to reach
the PotsDOCK cradle and it is plugged into a power outlet of
suitable safe power capability. If using a power-board extension,
please ensure that it is not overloaded.
2. Connect the 4-way output connector from the power adaptor to
the matching 4-way connector from the rear cable loom of the
PotsDOCK cradle as shown below.
Please note that while the PotsDOCK is powered by the AC/DC adaptor,
it will always be turned ON unless power is removed.
WARNING:
Ensure that the external antenna grommet at the rear of the
9555 handset is removed prior to inserting the handset into the
PotsDOCK cradle.

PotsDOCK 9555 Installation & User Manual
22 23
B: Power from the DC Power Cable
The DC power cable can be used where the mains AC power is unavailable,
for example, in a vehicle. The PotsDOCK can be powered from a 9 to 32V
DC power source and the vehicle battery falls well into the range.
The DC power cable has three wires, RED, BLACK and YELLOW. The
RED and BLACK wires are used for the power connection while the
YELLOW wire can be connected to a vehicle’s accessories, ignition or
other similar circuits to control the ON/OFF status of the PotsDOCK in
synchronization with a vehicles operation. By default, the PotsDOCK
will stay on for 20 minutes after this input is switched off and if a call is
in progress while this occurs, the PotsDOCK will stay on for 20 minutes
after the call is terminated.
Please follow the steps below to connect the DC power cable to the
vehicle battery power and the PotsDOCK.
1. Connect the 4-way Microt connector on the DC power cable to the
4-way power connector on the rear cable loom of the PotsDOCK.
2. Route the other end of the DC power cable to the connection point.
DO NOT apply power until the following steps are completed.
3. Connect the BLACK wire to the negative terminal of the battery or
the vehicle chassis (if negatively grounded chassis).
4. Connect the RED wire to the positive terminal of the battery. It is
recommended to add a 3A fuse between them.
5. Connect the YELLOW wire to the vehicle accessory power. If the
accessory power is unavailable, this may be connected to a vehicle
ignition voltage. It is recommended to add a 1A fuse between
them. The accessory wire enables the PotsDOCK to turn on and
off as the vehicle key is enabled or disabled. If this function is not
required, the YELLOW wire MUST be connected to the RED wire.
Wiring for a Marine Application
When installed in a marine application using the DC power cable, the
YELLOW wire can be wired to a suitable panel switch which will allow
the PotsDOCK to be turned off when not in use.
RED (+) Vin 9 to 32VDC
BLACK (-) OV Power Ground
YELLOW
(IGN) Ignition / Accessory
To Battery Positive Terminal
(3A Fuse recommended)
To Negative Terminal or chassis
To ACC switched power
(1A Fuse recommended)
PotsDOCK 9555 Usage
Docking & undocking your 9555 handset
1. To dock the 9555 handset place
the base of the 9555 handset into
the seat of the PotsDOCK ensuring
that the pins on the bottom of the
9555 handset line up with that on
the seat of the PotsDOCK cradle.
2. Push “EJECT” button located on
top of the cradle and press the
phone in rmly at the same time.
Gently pull on the handset to
conrm that it is docked correctly
and won’t come loose.
Removing the 9555
1. When removing the 9555 handset from the PotsDOCK cradle,
reverse the above steps, ensuring you rmly press the “EJECT”
button on top of the PotsDOCK cradle. The phone will then pop
forward into your hand and can then be removed from the cradle.
(The “EJECT” button requires rm force to release the phone)

PotsDOCK 9555 Installation & User Manual
24 25
Call Test
To conrm that the PotsDOCK is working properly, you can make a call
using an RJ11 analog telephone.
1. Connect an analog telephone to the RJ11 connector at the bottom
of the PotsDOCK cradle.
2. Apply power to the cradle using the AC/DC power adaptor or the
DC power cable.
3. Dock a working 9555 handset into the cradle. You should hear a
startup beep sound and the 9555 will be turned OFF and then ON
depending on its status.
4. Once the 9555 shows registered on the Iridium network, off-hook
the analog telephone and listen for the dial tone.
5. Dial a number (using the full country codes) on the telephone keypad.
6. Allow up to 5 seconds for the call to be issued to the 9555 handset,
at which point the following message will appear on the 9555
display.
7. “DPL Call in Progress”
8. Test the audio in both direction and then hang up the call (on-hook).
9. Now make a call from your landline phone or mobile phone to the
9555 handset. You need to know the phone number of the SIM
card used in the 9555 handset.
10. On incoming, the PotsDOCK internal ringer will sound and the
analog telephone should also ring.
11. Pick up the analog telephone (off-hook) to answer the call and
check audio in both directions and then hang up the call.
Bluetooth® Configuration (Optional)
PotsDOCK has an in-built Bluetooth® module for voice connectivity.
The factory default power mode is Class 2 (at least 10 metres) low
power.
Bluetooth® Headset Conguration
To congure/pair to a Bluetooth® headset (audio) device:
1. Power up the PotsDOCK cradle.
2. Press and hold the Bluetooth® button on the cradle for 5
seconds, until the cradle sounds a double (2) beep. The Bluetooth®
LED will then ash BLUE and ORANGE.
3. Hold the headset (device) button(s) to enter the pairing mode
(please refer to the headset user manual).
4. Once the devices are successfully paired, the Bluetooth® LED on
the cradle will change to BLUE (half intensity).
5. Bluetooth® can be turned ON with a single press, and OFF by
pressing and holding the Bluetooth® button for 2 seconds
on the cradle. The cradle will sound a single (1) beep when turning
off. Once paired, the PotsDOCK will automatically connect to this
device every time the PotsDOCK powers up.
You may repeat this process to pair more than one headset (up to 17
total devices) – ensure only one device is switched on during subsequent
pairing conguration.
Tracking & Alert Configuration (optional)
Tracking & Alert requires the installation of a GPS antenna, and setup of
the tracking and/or alerting messages.
Please refer to the PDMS software to enable and congure Tracking & Alert.
NOTE:
If the external alert loop is going to be used with an external button,
remember to enable this external loop in the PDMS settings. Once
enabled, the loop will be armed and activated with an open-loop condition.
To avoid false triggering, be sure to have the normally-closed button
wired into the alert loop, before applying power.

PotsDOCK 9555 Installation & User Manual
26 27
Operation of the PotsDOCK 9555
Starting Up
1. Retract the antenna on the 9555 handset.
2. Place the 9555 handset into the PotsDOCK as per instructions
“Docking & Undocking” on page 23.
3. If using the YELLOW accessory input wire, switch the vehicle
ignition to ACC or ON position, The PotsDOCK and the 9555
handset will automatically power up and the PotsDOCK internal
ringer will produce a power-up beep.
4. Wait for the 9555 handset to register on the Iridium network.
5. You are now ready to make and receive calls.
Charging the Iridium 9555 Handset
The PotsDOCK provides charging power to the 9555 handset via its
base connector. Therefore, DO NOT plug another power supply into the
9555 side power port whilst it is docked in the cradle.
The 9555 battery is a lithium-ion cell which has a safety temperature
range whilst charging. This range is from 0 to 40 degrees Celsius (32 to
104 degrees Fahrenheit).
NOTE:
The 9555 handset can be removed whilst powered, however the
handset will turn off automatically.
If it is removed during a call, the 9555 will attempt to remain in call
(as long as antenna is extended and in sky view). The call may drop
out during this transition, and the phone may turn off.
NOTE:
If the 9555 handset fails to connect with the cradle, the cradle will
power cycle the 9555 twice when it is docked and after that, it will
power down the 9555 and put it into a one-minute charge mode
with the Ring/Mute LED ashing RED and GREEN.
After the one minute, the cradle will try again to connect with
the 9555. If it still fails, the cradle will follow the above sequence
however for a 10-minute duration.
One common cause for connection failure is a at 9555 battery
which prevents the 9555 from being turned on in the cradle. The
one-minute and ten-minute charge cycle will ‘resurrect’ the battery
and once the 9555 is connected with the cradle, charging will
resume on the 9555.
If the 9555 handset is removed from the cradle during the
charging process, then reinserted, the startup process will restart
from the beginning.
Please be patient during this startup sequence.
Ringer / Mute LED will ash RED and GREEN during above
charging process.
Due to the increased heating effects on the 9555 handset whilst it is
docked and being charged, it is ideal for the ambient temperature to
be approximately 10 degrees below the 40 degreeC upper limit for the
handset to charge the battery whilst docked. If the battery temperature
exceeds this limit, then the 9555 may cease charging until the temperature
is reduced. In some cases, the charging process may oscillate ON and
OFF at the temperature limit. This could damage the Li-ion battery.
To avoid the charging oscillation, the PotsDOCK employs a pulse
powering mechanism to charge the 9555. Basically, charging power will
be provided to the 9555 for a pre-dened duration (default 40 minutes)
and then removed for another pre-dened duration (default 20 minutes).
By turning off the charging for some time, it allows the 9555 battery to
cool down and during the OFF period, if the temperature drops below a
pre-dened level (default 28 degreeC), the PotsDOCK will immediately
turn on the charging power before the OFF timer expires. The charging
ON, OFF and temperature level are congurable via the PDMS.
Placing Voice Calls
RJ11 POTS Phone Call – Mobile Originating
1. Lift the RJ11 POTS phone handset (off-hook) and listen for the
dial tone. This requires the 9555 to be registered on the Iridium
network.
2. Dial (using the full country codes) on the RJ11 telephone keypad.
3. Allow up to 5 seconds for the call to be issued to the 9555 handset,
at which point the message appears on 9555:
“DPL Call In Progress”.
Options:
A. During call, you may transfer the call to the optional privacy
handset by taking the privacy handset out of its cup. This
automatically directs the call audio to the privacy handset. To
return the call back to the RJ11 Phone, insert the privacy handset
back in its cup.
B. During call, you may transfer the call to the optional Bluetooth® audio
headset by a single short press of the Bluetooth® button on the cradle.
The Bluetooth® LED will start slow-ashing in BLUE to indicate the
Bluetooth® device is in use. To return the audio back to the RJ11
phone, perform another single short press of the Bluetooth® button
on the cradle. The Bluetooth® LED will turn solid BLUE.
NOTE:
Country codes are not required if “Call Processing” is enabled
in the PDMS

PotsDOCK 9555 Installation & User Manual
28 29
RJ11/POTS Phone Call – Mobile Terminating
1. The RJ11/POTS phone will sound its ringer, according to the
settings for ringer in the PDMS.
2. Lift the RJ11/POTS phone handset (off-hook) to answer the call.
Once the call is in progress, options A and B from “RJ11 POTS Phone
Call – Mobile Originating” section on page 27 are also applicable.
Bluetooth® Phone Call - Mobile Originating
A Bluetooth® call can be started by using the 9555 keypad.
1. Ensure that the Bluetooth® audio headset is connected with the
PotsDOCK, i.e. the Bluetooth® LED is turned on in BLUE
- half intensity.
2. Dial the phone number (using the full country code) on the 9555
keypad or press the Call button on the Bluetooth® headset which
will then dial the last called number. The message “Call in Progress”
will appear on the 9555 display and the audio is automatically
routed to the Bluetooth® headset. During the call, the Bluetooth®
LED will ash slowly in BLUE.
3. Press the RED key on the 9555 handset to terminate the call.
Options:
A. During a call, you may transfer the audio to the optional privacy
handset by removing it out of its cup. This automatically directs
the call audio to the privacy handset. To return the call back to the
Bluetooth® headset, put the privacy handset back in its cup.
NOTE:
The PotsDOCK internal ringer will also sound during an incoming
call. This can be changed by a single press of the Ringer
button, whilst out of call. (Please refer to the section “Ringer
Selection” for more details.)
Bluetooth® Phone Call – Mobile Terminating
1. Ensure that the Bluetooth® audio headset is connected with the
PotsDOCK, i.e. the Bluetooth® LED is turned on in BLUE
- half intensity.
2. Answer the incoming call by:
♦Pressing the Bluetooth® headset answer button OR:
♦Pressing the GREEN key on the 9555 keypad.
3. To end the call:
♦Pressing the Bluetooth® headset answer button OR:
♦Pressing the RED key on the 9555 keypad.
Once the call is in progress, Option A from “Bluetooth® Phone Call –
Mobile Originating” secion on page 28 is also applicable.
Privacy Handset Use
The Beam privacy handset (RST755) is an
optional accessory which can be ordered
separately.
The privacy handset mode is enabled when
the handset is removed from its cup. The
Ring/Mute LED will start ashing in ORANGE
to indicate the privacy handset is enabled.
Please re-dock the privacy handset when not
in use and the Ring/Mute LED will be turned
off.
The privacy handset is an audio only device,
with no means to dial a number. It can
be used to answer a call by removing the
handset from its cup but not make a call. To
originate a call from the privacy handset, you
need to un-cup it and then dial the number
from the 9555 keypad.
When the privacy handset is used to originate or answer a call, the
RJ11/POTS interface will be disabled. Therefore if you un-hook the
connected POTS phone while the privacy handset is in use, you will
hear an unavailable tone. However, you can still transfer the audio to a
connected Bluetooth® headset by pressing the Bluetooth® button.

PotsDOCK 9555 Installation & User Manual
30 31
Mute & Earpiece-Jack Mode
Mute functionality
The mute function of the PotsDOCK allows the user to mute either the
RJ11, Bluetooth®, or privacy handset audio to the 9555 handset whilst
docked in the PotsDOCK.
1. During a call, Press the Mute button on the face of the
PotsDOCK, a RED LED will illuminate at the Mute button to conrm
that the PotsDOCK is muted.
2. To exit the mute mode, press the mute button once.
Ringer Selection
The PotsDOCK has an internal ringer that sounds during an incoming call.
There is a choice of two (2) ring tones:
♦Repeating two-tone cadence
♦Single beep at beginning of incoming call
These modes can be changed by single press of the Ringer
button, when OUT of call. A preview of the sound will be heard, and the
setting is stored. Press again to switch between the 2 choices.
NOTE:
Mute function only operates DURING a call. Once the call is ended,
Mute mode is exited.
If the Mute button is pressed when NOT in call, it will step
through the Ringer Volume modes.
Earpiece-Jack Mode
The PotsDOCK allows a user to utilise a 2.5mm earpiece plugged into
the right side of the 9555 handset.
1. During a call, to enable Earpiece-Jack Mode, press and hold the
Mute button for 1.5 seconds.
The LED on the mute button will start ashing ORANGE to indicate
that the PotsDOCK is in Earpiece-Jack mode.
2. To exit the Earpiece-Jack Mode, press the Mute button once.
Tracking & Alert Operations
Enable Tracking & Alert
The Tracking & Alert function is not enabled by default and it has to
be congured and enabled using the PDMS software via the mini-USB
connection to the PotsDOCK.
Various conguration options are available to the user in the PDMS. The
message delivery method is also set using the PDMS. Please refer to
the PDMS User Guide for more details on how to congure and enable
the Tracking & Alert function on the PotsDOCK.
Send Tracking Position
In order to send a tracking message, the following condition must be fullled.
1. The GPS receiver has acquired enough satellite signals and
navigational data to calculate a positional solution (x).
2. The 9555 handset is registered with the Iridium network.
3. Tracking is congured and enabled via the PDMS)
NOTE 1:
The 2.5mm jack can remain plugged into the 9555 handset whilst in
normal or Earpiece-Jack mode.
NOTE 2:
The Earpiece-Jack function only operates DURING a call. Once the
call is ended, the 9555 will exit the Earpiece-Jack mode.
If the Ringer button is pressed when NOT in call, it will step
through the Ringer Volume modes.
NOTE 3:
The Earpiece-Jack mode automatically enables when a call is
placed (on the 9555 keypad), and both the RJ11 POTS is on-hook,
the privacy handset is cupped and the Bluetooth®mode is off.
An incoming call can also be answered in the Earpiece-Jack mode
by pressing the Ringer button, or by pressing the GREEN
key on the 9555 handset.

PotsDOCK 9555 Installation & User Manual
32 33
The Track LED will stay off if the Tracking function is disabled. It will
turn solid GREEN if all of the above conditions are satised. Otherwise,
it will ash in GREEN if the Tracking function is enabled but no GPS x
and/or Iridium registration.
To manually send a tracking message of the current location
1. Apply a single press to the Track button. A beep will sound (if
congured in the PDMS).
Activate Alert Mode
Alert mode can be activated by one of the following two methods:
1. Press and hold the Track + Ring/Mute buttons together
for 2 seconds. A single beep will sound (if congured in the PDMS).
2. If enabled by the PDMS, press and hold the external panic button
(optionally wired into the Alert Loop wires).
Once triggered into the Alert mode, the Track LED turns RED.
The message then attempts to be sent.
The Track LED will ash in RED when the alert message is sent.
(Rate: 1.5sec off, 1.5sec on, etc)
The Track LED will ash in ORANGE when the alert message is
acknowledged by a remote host.
(Rate: 1sec off, 4sec on, etc)
Clearing an Alert
To clear the alert mode press and hold the Track button for seven seconds.
A single beep will sound, and the LED will show re-armed state (GREEN).
BUTTON BUTTON MODE LED/SOUND
Out of Call:
Select Ringer Tones
LED off.
Preview and select ringer sounds.
During In-Call RJ11 or
Bluetooth®:
Mute (single press)
LED is RED when MUTE.
During In-Call RJ11 or
Bluetooth®:
Earpiece-jack
(1.5 seconds press)
Subsequent single press,
exits Earpiece-jack
LED ashes ORANGE.
Bluetooth® On
(single press)
Bluetooth® OFF
(1.5 seconds press)
LED is BLUE (half intensity) when
Bluetooth® ON and is connected
LED is fast-ashing in BLUE
when searching paired device.
LED is slow-ashing BLUE when
a connected Bluetooth®device
is in use.
Single beep sounds when
Bluetooth®turning OFF.
Discovery Mode
(5 seconds press)
LED ashes ORANGE and BLUE.
Ringer sounds double (2) beeps.
Clear Bluetooth® Devices
(10 seconds press)
Ringer sounds triple (3) beeps.
Send Tracking Message
(single press)
LED and beep operates accord-
ing to the settings in PDMS.
Clear Alert Mode
(7 seconds press)
LED turns GREEN re-armed
& GPS x ready. Single Beep
sounds.
If LED is ashing in GREEN – No
GPS x, or no Iridium signal
LED is OFF when Track & Alert is
disabled.
+
Activate Alert Mode
(2 seconds press, BOTH
buttons together)
Track LED turns RED when alert is
triggered and single beep sounds.
Track LED is ashing in RED
when the alert message is sent.
Track LED is ashing in
ORANGE when the alert
message is acknowledged by a
remote host.
PotsDOCK Front Panel

PotsDOCK 9555 Installation & User Manual
34 35
Data Communications
The PotsDOCK provides the convenience of accessing Iridium data
services via the mini-USB connector located on the bottom of the cradle
while the 9555 handset is docked. You should consult your service
provider for full details on the availability of this service with your account.
Data communication with the 9555 handset provides the following:
◊ Ability to issue AT commands directly to the 9555
◊ Undertake Circuit Switched Data (CSD), Short Burst Data (SBD)
and Short Message Service (SMS) communication when services
are provisioned.
◊ Access the internet via Iridium Direct Internet 2 or through a
Dial-Up connection
Using the USB Data Port
The Iridium 9555 handset provides a mini-USB port on its side that
allows connection to a PC or laptop for data communication purpose.
For more information on using the 9555 handset’s USB port, please
refer to the 9555 handset user manual.
When the 9555 handset is docked in the PotsDOCK cradle, its USB data
function is available through the mini-USB connector, on the bottom of
the PotsDOCK, as shown below.
Mini-USB
Data Port
To connect a PC/laptop to the PotsDOCK bottom mini-USB port, you will
require a mini-USB-B to USB-A data cable. This cable is included in your
original 9555 package.
TIP:
Learn more about Data Services available at:
www.beamcommunications.com
NOTE:
When the 9555 is docked in the PotsDOCK cradle DO NOT use the
USB port on the side of the 9555.
Please use the provided USB port on the underside bottom of the
cradle to ensure correct PotsDOCK synchronization and operation.
USB Driver Installation
The PotsDOCK 9555 USB data port requires an interface driver
to be installed on the user’s computer prior to undertaking data
communication. This driver supports the following operating systems:
Windows XP (SP3), Vista, 7, 8
You can download the Windows driver for the PotsDOCK 9555 from
http://www.beamcommunications.com/support/potsdock9555
Please note that Iridium only supplies Direct Internet 2 software for the
Microsoft Windows-based operating system.
After the driver is successfully installed, a new serial port should appear
in the Ports (COM & LPT) section of the Windows Device Manager as
shown below.

PotsDOCK 9555 Installation & User Manual
36 37
AT Commands
When utilizing the USB data communication port, the PotsDOCK
cannot activate AT commands that could interrupt the PotsDOCK’s
synchronization with the 9555 handset. Therefore, the PotsDOCK will
block or limit AT commands that could cause any adverse effects to the
functional operation of the cradle. Please refer to the Iridium “ISU AT
Command Reference” document for more details on the AT commands
supported by Iridium.
www.beamcommunications.com/support
The document is located under common resources then “Iridium AT
command guide.” And can be downloaded for your convenience.
The following AT commands are affected:
AT COMMAND CRADLE
DEFAULT
STATUS
LIMITATION
AT+IPR 6,0 Auto-baud is permanently disabled with the
default baud rate set to 19200.
ATEn 1 Echo is on permanently enabled
ATVn 0 Numerical responses only
AT&Cn 0 DCD is forced on at all times
ATQ1 1 ISU responses are not sent to the DTE
AT&F0 - Blocked
AT&W1 - Blocked
AT&Yn - Blocked
Setting the Baud Rate
If you wish to access the serial port at a different baud rate please issue
the following AT command:
AT+IPR = <rate> [,<autobaud>]
Example:
AT+IPR=5,0
This will set the baud rate to 9600 bps with autobaud disabled and will
take effect immediately.
Iridium 9555 Display Denitions
Display Status indicators and Icons
The following icons will appear in your 9555 handset display to provide
you with various information about the phone’s activity.
Main Screen Components
Menu Components

PotsDOCK 9555 Installation & User Manual
38 39
Power-On Messages
Once your phone is powered on, you may see:
MESSAGE DESCRIPTION
Searching... Your phone is attempting to establish
communications with the satellite
network.
Registering... Your phone is registering with the
network. When the process is complete, you
will see Registered.
Check Signal Your phone is unable to establish
registration with the satellite network.
Move to a location with a clear
unobstructed view of the sky.
Invalid Account Contact your service provider.
Enter Phone
Unlock Code
Your phone was locked after the last use.
Enter your four-digit unlock code and press
OK to proceed.
Enter PIN Enter the four- to eight-digit SIM card PIN
code provided by your service provider and
press OK to proceed.
Insert Card Power off your phone, make sure your SIM
card is inserted completely, and then power
your phone on again.
Check Card The SIM card is damaged or inserted the
wrong way.
Blocked If the SIM card PIN code is incorrectly entered
three times in a row, your phone becomes
blocked. Use **05* to proceed to enter the
PUK code. Contact your service provider for
further details.
! Blocked If the SIM card PIN2 code is incorrectly
entered three times in a row, some features
(e.g. Fixed dialling) become blocked. Contact
your service provider for further details.
Bad Card See
Supplier
Your SIM card has been damaged or incor-
rectly issued. Contact your Service Provider
for information.
Busy Try Later OR
Please Try Later
The phone is unable to access the
network. Try again in a few minutes.
Restricted Area The phone is unable to access the
network. Move to an area where calls are
allowed.
Redial? Press OK to redial the number
automatically.
Assuring Quality of Iridium
Service
Iridium is committed to providing subscribers around the world with
consistent, reliable, quality voice and data access all day, every day. The
Iridium satellite system is monitored for call performance from numerous
locations 24 hours a day, 7 days a week in order to achieve this.
There are conditions that can compromise the quality of the service you
may receive. These include:
◊ Obstructions
◊ Cabling
◊ RF Interference
Obstructions
The antenna must be able to “see” the entire sky from approximately 8
degrees above the horizon. Nearby tall buildings or similar structures,
heavily leafed trees and mountains can all degrade performance as
they block the signal between the antenna and the satellites. Having a
completely open view of the sky plays a very important role in maximising
performance, as the Iridium satellites cross the sky from North horizon to
South horizon during a connected call.
All surrounding obstructions must be lower than the top of a st extended
at arms length and the bottom of the st placed on the horizon. Iridium
performance is immune from natural environments such as clouds, fog,
rain, snow, wind and smoke.
Cabling
Using an externally mounted antenna provides an ideal solution for
many applications. If you have or plan to install an external antenna,
it is very important that the cables used meet the Iridium guidelines
established for proper performance.
For optimal performance, we recommend using the shortest length of
cable and the fewest number of connectors possible.
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