Beka Hospitec NORA Alu User manual

NORA Alu
Standing and raising aid
Version 2.13 / E
Subject to technical modifications
2019-08-20
Operating manual
Original operating manual

BEKA Hospitec GmbH
Operating manual NORA Alu V2.13 E Page 2 of 52
Table of contents
1Imprint ................................................................................................................... 4
1.1 Acknowledgement........................................................................................ 4
1.2 Manufacturer’s address................................................................................ 4
1.3 TÜV quality seal ........................................................................................... 4
2Introduction............................................................................................................ 5
2.1 Preface......................................................................................................... 5
2.2 Liability and warranty.................................................................................... 5
3Operating manual.................................................................................................. 6
3.1 Validity.......................................................................................................... 6
3.2 Type plate .................................................................................................... 6
3.3 Description ................................................................................................... 6
3.4 Variants of the NORA Alu raising and standing aid...................................... 6
4Safety .................................................................................................................... 7
4.1 Intended and appropriate use ...................................................................... 7
4.2 Other prescriptions....................................................................................... 7
4.3 Safety instructions ........................................................................................ 7
4.4 List of used safety instructions ..................................................................... 8
4.5 Warnings ...................................................................................................... 9
5Transport ..............................................................................................................11
5.1 Unpacking the product ................................................................................11
5.1.1 Removing the cardboard..........................................................................11
5.1.2 Loosening the product from the pallet......................................................11
6Installation ............................................................................................................12
6.1 Electrical connection ...................................................................................12
6.2 First start-up ................................................................................................12
7Operating elements of the NORA.........................................................................13
7.1 Handset.......................................................................................................14
7.1.1 Explanation of the LED-indications on the handset..................................14
7.2 Connections and functions of the control unit..............................................15
7.2.1 Control unit...............................................................................................15
7.2.2 Control unit - Canadian version................................................................15
7.3 24V battery unit ...........................................................................................16
7.4 External charger/wall charger......................................................................16
7.5 Manual emergency lowering system ...........................................................17
7.6 Electrical emergency lowering system ........................................................17
7.7 Emergency stop switch ...............................................................................18
7.8 Motor safety measures................................................................................19
7.9 Impact and jamming protection (hoist motor) ..............................................19

BEKA Hospitec GmbH
Operating manual NORA Alu V2.13 E Page 3 of 52
7.10 The spreader bar.........................................................................................20
7.11 The knee pads.............................................................................................21
8Operation..............................................................................................................22
8.1 Sling operating manual................................................................................22
8.1.1 Prior to use...............................................................................................22
8.1.2 During use................................................................................................22
8.1.3 After use...................................................................................................24
8.2 Raising the patient from a chair or the bed (sitting position)........................24
8.3 Raising the patient from a wheelchair .........................................................26
8.4 Operation of the standing and raising aid....................................................26
8.4.1 Explanation of the functions of the handset .............................................27
8.5 Maintenance and care of the 24-Volt battery...............................................28
9Cleaning/disinfection ............................................................................................29
9.1 Cleaning the standing and raising aid .........................................................29
9.2 Disinfecting the standing and raising aid.....................................................29
9.3 Sterilising the standing and raising aid ........................................................29
10 Checks/tests ......................................................................................................30
10.1 Prior to each use .........................................................................................30
11 Waste disposal ..................................................................................................31
11.1 Disposal of the packaging material..............................................................31
11.2 Disposal of the product................................................................................31
12 Troubleshooting/After-sales service...................................................................32
12.1 Troubleshooting help...................................................................................32
13 Appendix............................................................................................................34
13.1 Technical data.............................................................................................34
13.2 Dimensions of the NORA Alu ......................................................................36
13.3 Declaration of conformity.............................................................................37
13.4 Accessories of the NORA Alu......................................................................38
13.5 Spare parts/consumables............................................................................40
13.6 Mounting instructions ..................................................................................41
13.6.1 Replacement of the rear castors...........................................................41
13.6.2 Replacement of the front castors..........................................................42
13.6.3 Replacing the handle ............................................................................43
13.6.4 Replacing the battery............................................................................44
13.6.5 Replacing the handset ..........................................................................44
13.6.6 Replacing the control unit with holder for the battery unit .....................45
13.7 Electromagnetic compatibility......................................................................46
13.8 Journal ........................................................................................................50

Imprint
Operating manual NORA Alu V2.13 E Page 4 of 52
1 Imprint
1.1 Acknowledgement
Dear customer, we would like to express our sincere thanks for the trust you have
placed in us by purchasing this BEKA Hospitec GmbH product. Our products are
manufactured and tested according to stringent quality criteria.
1.2 Manufacturer’s address
BEKA Hospitec GmbH
Am Rübenmorgen 3
35582 Wetzlar
Phone: [phone]
Fax: [phone]
[email protected]
1.3 TÜV quality seal
BEKA Hospitec GmbH is certified according to DIN EN ISO
13485 by TÜV SÜD Product Service GmbH.
Therefore, the development, manufacturing, quality
assurance and service of our entire product range is subject
to high quality standards.

Introduction
Operating manual NORA Alu V2.13 E Page 5 of 52
2 Introduction
2.1 Preface
A correct use of the device is imperatively in order to ensure its proper and safe
functioning. Please read the provided operating manual carefully and observe in
particular the therein contained safety instructions.
The maintenance, inspection, assembly and installation as well as well as further
technical interventions on the product must only be executed by BEKA Hospitec either
by specialised companies authorised to this effect by BEKA Hospitec. The operation of
the product as well as technical interventions on the product must only be carried out
by specially trained personnel.
2.2 Liability and warranty
▪On the basis of the information contained in this manual, the publisher accepts
no liability for damages resulting from improper, incorrect or inappropriate use
of the product. The product must only be operated by persons, who are familiar
with the manual and the product as well as the national regulations, laws and
prescriptions related to work, safety and accident prevention.
▪The manufacturer of the product is only responsible for the safety and the
reliability of the product, if regular functional tests and checks are conducted.
Operate the product only with original accessories, otherwise the
manufacturer’s liability will expire.
▪In case of technical interventions, such as extensions and fittings to our
products, which are not carried out by BEKA Hospitec either by a specialist
company authorised by BEKA Hospitec, all warranty rights on the modifications
as well as on the device or on the device function, which are related to the
modification, shall expire.
▪For damages resulting from the use of spare parts and accessories, which are
not authorized by the manufacturer, any further liability of the manufacturer
shall be excluded.
▪Please note that there might be minor differences between the images and
explanations contained in this manual and the actually supplied device. Subject
to technical modifications and error.
▪The product is equipped with “B”-Type applied parts. All exposed, touchable,
conductive parts are thereby considered as applied part.

Operating manual
Operating manual NORA Alu V2.13 E Page 6 of 52
3 Operating manual
3.1 Validity
This operating manual contains information, which is required for the operation and
use of the product. In addition to the description of the equipment, the operating
manual also includes a number of abstractions and exemplary illustrations. The
equipment of the product therefore may differ in part from the descriptions and
illustrations. Furthermore, please observe also the manuals with regard to the cleaning
and the disinfection as well as the assembly and the disassembly of individual
components of the product.
Please read the operating manual and the safety instructions before starting to use the
product. Keep the operating manual near the device for future reference.
3.2 Type plate
This image shows the type plate.
The type plate is located at the column
support of the NORA Alu.
The shown serial number (SN) 2816124357
is just an example. In case of queries,
please mention the serial number printed on
the type plate of your device.
Note: Because of legal regulations, it might
be required that the article number and the
serial number should be computer-readable
as well and therefore they might be printed
on the type plate in the form of a bar code
as well.
3.3 Description
In this manual, the product is called NORA, NORA Alu or raising and standing aid.
3.4 Variants of the NORA Alu raising and standing aid
Article number
Description
Note
921071000
NORA Alu incl. wall charger
921071008
NORA ALU IL
(with integrated charger)
Only Canada/USA
921071018
NORA Alu
(incl. 2 batteries and wall charger)
Only Canada/USA

Safety
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4 Safety
4.1 Intended and appropriate use
The NORA Alu has been designed for raising and transferring patients and residents.
The patient is raised from a sitting position. The NORA Alu is to be used exclusively
for the indoor transport of residents on level floorings.
The NORA Alu is designed for a short-term use and any contact with injured skin must
be avoided.
CAUTION:
Before the product is used, adequately qualified nursing staff
must assess the physical and mental condition of the
patient/resident.
In order to facilitate this, corresponding assessments/routines
must and should be used in the daily care processes.
CAUTION:
The patient/resident must have sufficient core stability (capability
of sitting autonomously on the edge of the bed is an indicator for
a sufficient core stability).
Furthermore, he/she must be able to bear his/her body weight
with one leg.
4.2 Other prescriptions
The product meets the current VDE-prescriptions 0100 and 0100-710. However, have
a specialist company check the compliance of your electrical installation with the
applicable prescriptions prior to operating and using the product. This requirement is
only applicable for Germany. In other countries, other requirements might be
applicable. Ask a qualified electrician to install the wall charging unit in accordance
with the regulations applicable in your country.
4.3 Safety instructions
Please read the following safety instructions prior to using the product. All notes,
specifications and warnings mentioned on the device as well as in the present
operating manual must be imperatively respected and observed. The manufacturer
BEKA Hospitec shall not accept any liability for any damages, failures or faults caused
by improper operation or handling.

Safety
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4.4 List of used safety instructions
Please observe the accompanying documents/operating
manual.
Warning Hazardous Area.
Applied part “Type B” to DIN EN 60601-1.
Do not push/pull the motor.
Do not push/pull the spreader bar.
Special waste, no household waste.
The device and the packaging materials never must be
disposed of in the domestic waste stream.
CE-label in accordance with the EC-Directive on Medical
Devices.
Solely intended for indoor use.
Protection class II.
Washing temperature max. 60 °C.
Normal cycle.
Do not bleach.
Line dry
Do not tumble dry.
Do not iron.
Professional wet cleaning.
Gentle cycle.

Safety
Operating manual NORA Alu V2.13 E Page 9 of 52
4.5 Warnings
Note
▪The product may only be used and operated by trained staff.
▪Avoid slippery surfaces and thresholds.
▪Please ensure that the power supply is always switched on throughout the
treatment.
▪Do not move the product over sloping or uneven floors.
▪Check prior to each use that all visible parts are intact. The product must not be
used if any parts are damaged. Prior to each use of the device and its
accessories, the user must check their functional safety and good condition (visual
check, functioning).
▪The product must be disinfected after each treatment.
▪Supervision of the caregiver is required throughout the treatment.
▪The product is exclusively fit for indoor use.
▪Make sure that the sling form and size match the resident’s body.
▪Check prior to lifting that all clips or loops are correctly fixed to the spreader bar.
▪The product may only be used for the specified purpose.
▪Only trained staff is authorized to use slings.
▪Please respect and observe the size and weight specifications for each sling.
▪Please check before and during the height adjustment procedure that your feet are
not located in the area of the castors neither in the resident’s area.
▪Do not stand between the standing and raising aid and an obstacle during the
transport procedure.
▪During the movement of standing and raising aid, the carrier frame must be
closed.
▪Please make sure that no one grabs in the hazardous areas (bracket, carrier
frame) during the adjustment procedure. - Risk of crushing.
▪Make sure that the resident is not hurt by the door frame when passing through
doors.
▪Do not lift the resident higher than is necessary.
▪Activate the brakes of the castors of the wheelchair, the healthcare bed, the
stretcher, etc. to ensure a safe lifting and positioning of the resident. The brakes of
the raising and standing aid must be unbraked (released) during this operation.

Safety
Operating manual NORA Alu V2.13 E Page 10 of 52
▪Keep the transport of the resident as short as possible and never leave the
resident unattended in the sling.
▪Never exceed the duty cycle or the maximum load.
▪Make sure that the battery is charged in a well-ventilated room.
▪Do not use the product when the battery is charging.
▪Please make sure that the patient seizes the handles provided to that effect with
both hands.
▪Check the applied sling for visual damages prior to using it.
▪Never cover up, oversticker or change the slots and holes of the device.
▪Please check the proper state and the functional safety of the system prior to use.
Never insert foreign bodies in the device.
▪Each lifting or transport procedure must be adequately planned in order to ensure
an optimal protection for the caregiver and the resident.
▪Route the mains connecting cable of the charger so that it cannot be damaged.
Damaged mains cables could cause fire or lead to electrocution and must not be
used.
▪The caregivers must protect their skin and eyes against concentrated disinfecting
and cleaning products. Use a face mask to protect yourself against aerosols.
CAUTION
In case of unusual noises, damages or malfunctions, the
product no longer must be used.
NOTE
Repairs to components of the product are to be carried out only
by trained expert personnel. Please contact the after-sales
service.
The opening the device or other accessories will lead to the
expiration of all guarantee, warranty and liability claims.
WARNING:
Any unauthorized repairs, reconstructions and
modifications/alterations are not permitted for safety reasons and
shall exclude all liability of the manufacturer for the resulting
damages.
For damages resulting from the use of spare parts or accessories,
which are not authorized by the manufacturer, any further liability of
the manufacturer shall be excluded.
CAUTION
Do not leave the patient/resident unattended at any time, in
order to avoid injuries, falls or similar.

Transport
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CAUTION
This device could contain small parts, which could be
inhaled or swallowed, thus representing a
chocking/suffocation hazard to small children. Keep children
and domestic animals away from the device.
The handset represents a strangulation hazard. Please take
all precautions to avoid this.
5 Transport
Use a lift truck or similar for the transport.
5.1 Unpacking the product
To remove the packaging materials, you will need a cutter knife.
NOTE
Take care so as to not damage the product when using tools.
Do not cut with the cutter in the cardboard.
5.1.1 Removing the cardboard
Proceed in the following way to remove the cardboard:
•Cut the strap with the cutter knife
•Remove the strap
•Lift the cardboard up to remove it and put it aside
5.1.2 Loosening the product from the pallet
Both sides of the product are strapped to the pallet.
Proceed in the following way to loosen the product from
the pallet:
•Unscrew the fixing screws of the straps
•Remove the straps
•Please make sure that the brakes of the castors are
released.
Brakes
•After all fixations have been removed, you can lift the product off of
the pallet.
•Remove the bubble wrap and the stretch film.
The accessories of your product are included in the supplied cardboard box.

Installation
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6 Installation
The product is supplied ready for use.
6.1 Electrical connection
Before you start using our products, your electrical installation must be checked in
accordance with the relevant VDE-regulations 0100 and 0100-710.
This requirement is only applicable in Germany. In other countries, other requirements
might be applicable.
Ask a qualified electrician to install the wall charging unit in accordance with the
regulations applicable in your country.
The socket must meet the requirements of VDE 0100 and 0100-710.
6.2 First start-up
WARNING
The equipment is to be used exclusively in accordance with the
accompanying documents.
Only when these conditions are met, the manufacturer considers
himself responsible for the impact on the safety, the reliability and
the function of the device.
In the event of a newly connected product, the technical data must
be observed.
NOTE:
The battery must be completely charged prior to the first use of
the NORA (charging time approx. 4 hours).
Please check that the emergency stop switch is released prior
to moving the spreader bar.
The NORA Alu standing and raising aid is equipped with a 24V-electrical motor. This
motor is self-locking and therefore protected against unintentional lowering of the
spreader bar in case of malfunction or failure. The battery of the NORA must be
completely charged before starting to use the device.
Please check that the emergency stop switch is released (unlatched). To unlatch, turn
the emergency stop switch clockwise until it releases.
The emergency stop switch is released by turning the button to the right (i.e.
clockwise).

Operating elements of the NORA
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7 Operating elements of the NORA
N°
Description
N°
Description
1
Height adjustment of the knee
pads
8
Spreader bar
2
Rear castors
9
Handles
3
Parking brake
10
Sling attachment points
4
Emergency lowering system
11
Knee pads
5
Control unit with battery
12
Safety belt for the legs
6
Spreader bar
13
Footplate
7
Handset
14
Front castors

Operating elements of the NORA
Operating manual NORA Alu V2.13 E Page 14 of 52
7.1 Handset
N°
Description
N°
Description
1
Service required
5
Closing the carrier frame
2
max. weight reached
6
Spreading the carrier frame
3
“Up” button
7
Battery charge status
4
“Down” button
7.1.1 Explanation of the LED-indications on the handset
Green LED: battery full, no charging required (100-50%)
Yellow LED: battery requires charging (50-25%)
Red LED: battery requires charging (less than 25%)
When you push a button, an audible signal will be emitted.
Service indication (orange LED flashes).
Please have your standing and raising aid checked!
Orange LED, overload, max. weight of 200 kg exceeded

Operating elements of the NORA
Operating manual NORA Alu V2.13 E Page 15 of 52
7.2 Connections and functions of the control unit
7.2.1 Control unit
N°
Description
N°
Description
1
Emergency stop switch
3
Handset connection
2
Electrical emergency operation
(in case of failure of the handset)
4
Lifting motor connection
5
Spreading motor connection
7.2.2 Control unit - Canadian version
N°
Description
N°
Description
1
Emergency stop switch
5
Handset connection
2
Electrical emergency lowering
(in case of failure of the handset)
6
Lifting motor connection
3
Adjustment of the spreading
(in case of failure of the handset)
7
Spreading motor connection
4
Power and charging indicator
8
Charger cable connection
Explanation of the LED-indications
Green LED
The LED is on when the control unit is supplied with
voltage through the power cable.
Yellow LED
The LED is on when the battery is charging.
Note: The battery can only be charged if the emergency stop switch is not actuated!

Operating elements of the NORA
Operating manual NORA Alu V2.13 E Page 16 of 52
7.3 24V battery unit
The NORA standing and raising aid is equipped with a 24V-battery.
Please proceed as described in par. 13.7.4 to remove the battery.
7.4 External charger/wall charger
The external charging unit (wall charging unit) is a switch-mode charger and is
supplied ready assembled (on a mounting rail). It can be installed on any suitable wall.
The required power cable is included in the delivery.
The charging time for the battery units is approx. 4 hours.
N°
Description
N°
Description
1
Mains input socket
3
Charging indicator (yellow LED)
2
Mains operation indicator (green
LED)
4
Cable holder (optionally)
Explanation of the LED-indications
Green LED
The LED is on when the control unit is supplied with
voltage through the power cable.
Yellow LED
The LED is on when the battery is charging.

Operating elements of the NORA
Operating manual NORA Alu V2.13 E Page 17 of 52
7.5 Manual emergency lowering system
manual emergency lowering system
Activating the emergency lowering system:
1. Slide the red safety lock upwards in the direction of the arrow (PULL-
EMERGENCY label).
2. Now, the motor is lowering slowly (lowering weight approx. 20 kg).
3. The motor stops, when the safety lock is positioned back in its normal position =
release the safety lock.
Note:
The emergency lowering mechanism must not be treated with oil, grease or any other
lubricant, as this could cause the emergency lowering mechanism to run too smoothly!
In case of a failure of the emergency lowering system, a reset at the manufacturer’s is
required.
7.6 Electrical emergency lowering system
Should your handset be defective or present a malfunction and provided that the
battery still has sufficient voltage, you can raise or lower the spreader bar by means of
the buttons located on the control unit.
Control unit button
Insert a ballpoint or a similar object into the holes to actuate the buttons. The spreader
bar is raised or lowered.

Operating elements of the NORA
Operating manual NORA Alu V2.13 E Page 18 of 52
Note:
The buttons of the Canadian version of the control unit are accessible without
ballpoint.
Buttons of the control unit (Canadian version)
7.7 Emergency stop switch
When the emergency stop switch is pressed, the electrical motors are immediately
disconnected from the power supply. The motor stops immediately. The emergency
stop switch should be used only in case of immediate danger to the resident or the
caregivers.
The emergency stop switch can also be used to reduce discharging of the battery in
case of intermediate storage.
By pressing the emergency stop switch, you can lock the Nora standing and raising
aid, thus making its unauthorized use more difficult.
Turn the button in the direction of the arrow to unlock.
NOTE:
In the Canadian version of the control unit, the battery can
only be charged when the emergency stop switch is not
actuated!

Operating elements of the NORA
Operating manual NORA Alu V2.13 E Page 19 of 52
7.8 Motor safety measures
The control of the electrical motor is equipped with an overload protection, which is
autonomously switched off in case of overload. The motor will only be operational
again after a short waiting time. The cooling-off time of the motor can be up to 18
minutes depending on the ambient temperature.
NOTE:
Opening the motor will result in expiration of the warranty.
The intermittent operation of the motor is not a defect, but is
only for your own safety.
7.9 Impact and jamming protection (hoist motor)
The electrical motor (hoist motor) features an integrated impact and jamming
protection (free wheeling). This feature avoids jamming, pinching and/or crushing
dangers when the spreader bar of the NORA standing and raising aid strikes or
encounters an obstacle. The motor runs free until the obstacle is removed or the
NORA standing and raising aid is removed from the obstacle.
After the obstacle has been removed, the spreader bar could start lowering
autonomously. Therefore, you must immediately release the button of the handset as
soon as you have noticed that an obstacle has been encountered.

Operating elements of the NORA
Operating manual NORA Alu V2.13 E Page 20 of 52
7.10 The spreader bar
Default sling attachment point
Attach sling with sling clip1
Optional sling attachment point
for patients and residents shorter
than 160 cm